Process Management Software Jobs Found 91 Jobs, Page 4 of 4 Pages Sort by:
Business Support Apprentice - Business Management Charges and Payments
Working within the team for Charges and Payments supporting staff with administrative tasks, you will be supported by a team leader and will support officers by providing administrative support so they can focus on delivering services to our vulnerable service users. You will be supported by a team leader and will be supporting management teams and senior officers by providing administrative support so they can focus on supporting our vulnerable service users. You will learn telephone, reception and a wide range of administrative skills to not only develop your knowledge of working in Adult Social Care, but also administration skills. Whilst undertaking your apprenticeship you will work towards developing your skills, knowledge and experience, by carrying out the following duties: Deal with a range of telephone and email enquiries from customers by providing a reception service and back-office tasks. Provides a range of administrative/business support services to staff including word processing, formatting of complex documents, filing, photocopying. Assist the team/s with maintaining accurate and up to date records using various systems, both manual and computerised systems. Raise orders and deal with invoices and related enquiries. Under guidance, respond to requests for information/enquiries regarding the collation of statistical information and the generation of correspondence as required. With support, provides administrative support at meetings, workshops events including agenda preparation, collation of supporting papers, minute taking, and production and distribution of minutes/action notes, which may be confidential in nature. To assist with the creation and preparation of reports, letters, memo’s spreadsheets, documents, databases etc. using a range of word processing and computer software packages including, Word, Excel, Adobe, Publisher, PowerPoint, Access and Oracle. Actively participate in regular progress reviews. Become an active team member. Undertake appropriate training as identified relevant to the role. Deliver services in a courteous and professional manner. Always maintain strict confidentiality of data. Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.Training Outcome:This apprenticeship is a fixed-term contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday between 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Business and customer support apprentice with the Business Management team
Working with other admin staff across 3 sites, you will be supported by a team leader and will be supporting management teams and senior officers by providing administrative support so they can focus on supporting our vulnerable service users. You will learn telephone, reception and a wide range of administrative skills to not only develop your knowledge of working in Adult Social Care, but also administration skills. Whilst undertaking your apprenticeship you will work towards developing your skills, knowledge and experience, by carrying out the following duties: Deal with a range of telephone and email enquiries from customers by providing a reception service and back-office tasks Provides a range of administrative/business support services to staff including word processing, formatting of complex documents, filing, photocopying Assist the team/s with maintaining accurate and up to date records using various systems, both manual and computerised systems Raise orders and deal with invoices and related enquiries Under guidance, respond to requests for information/enquiries regarding the collation of statistical information and the generation of correspondence as required With support, provides administrative support at meetings, workshops events including agenda preparation, collation of supporting papers, minute taking, and production and distribution of minutes/action notes, which may be complex, and/or of a confidential nature Provide support with ensuring that legislative and internal deadlines are met To assist with the creation and preparation of reports, letters, memo’s spreadsheets, documents, databases etc, using a range of word processing and computer software packages including, Word, Excel, Adobe, Publisher, PowerPoint, Access and Oracle Actively participate in regular progress reviews Become an active team member Undertake appropriate training as identified relevant to the role Deliver services in a courteous and professional manner Always maintain strict confidentiality of data Training: The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor Training Outcome: This apprenticeship is a fixed term contract However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Patient Services Administrator
Greet and check-in patients on arrival Manage incoming calls and respond to patient enquiries Schedule, reschedule, and cancel patient appointments Maintain and update patient records accurately Process referrals, prescriptions, and clinical correspondence Support clinical staff with documentation and patient flow Handle administrative tasks including filing, scanning, and data entry Manage patient check-out and payments where applicable Ensure confidentiality and compliance with data protection policies Assist with the organisation of clinics and practice events Escalate any patient concerns or issues to appropriate team members Contribute to maintaining a clean, welcoming reception and waiting area Training:All training will take place within the workplace, alongside the Business Administrator Level 3 Apprenticeship, you will have the inhjouse training as follows: Induction and orientation to practice policies and procedures Data protection and confidentiality (GDPR) training Customer service and communication skills Use of practice IT systems (e.g., clinical software, appointment booking) Basic clinical administration (e.g., referral and prescription processing) Safeguarding adults and children awareness Infection prevention and control Health and safety in the workplace Equality, diversity, and inclusion training Ongoing professional development and refresher courses as required Fire safety and emergency procedures Training Outcome: To continue at the practice and move through the available apprenticeships working their way up through the practice Employer Description:Parkview Surgery is a long-established NHS GP practice based in Catford, South East London, dedicated to providing high-quality, holistic, and patient-centered care to our local community. We serve a diverse patient population of approximately [insert number] and offer a full range of primary care services under the NHS General Medical Services (GMS) contract. Our clinical team is made up of General Practitioners (GPs), Physician Associates, Nurse Associates, Practice Nurses, Healthcare Assistants, and Clinical Pharmacists, supported by an experienced reception and administrative team. We are currently undergoing a major renovation project, which will result in a modern, purpose-built working environment. Once completed, the development will provide four additional clinical rooms, allowing us to expand our services and improve access for our patients. We actively participate in collaborative work through our Primary Care Network (PCN), and our extended team approach ensures patients benefit from a wide range of in-house expertise and integrated care pathways. Services include chronic disease management, immunisations, minor surgery, health screening, contraception, and care for vulnerable groups such as carers and the housebound. As a forward-thinking and inclusive practice, we are committed to continuous quality improvement, staff development, and innovation in service delivery to meet the evolving health needs of our community.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience ....Read more...
Deputy Nursery Manager
Company Overview: The Opportunity Hub UK is currently recruiting for a Deputy Nursery Manager position on behalf of a prestigious childcare provider in London. With a strong commitment to providing high-quality care and fostering a stimulating learning environment, our client strives to ensure that every child reaches their full potential under their care. Job Overview: As Deputy Manager, you will play a pivotal role in providing exceptional care and learning experiences for children while ensuring a safe and supportive environment. You will work closely with the Nursery Manager to support the team and uphold outstanding practices in accordance with statutory frameworks. Here's what you'll be doing:Assuming managerial responsibilities in the absence of the Nursery Manager, ensuring the smooth operation of the setting.Ensuring compliance with all policies, procedures, and practices to maintain high standards of care and safety.Understanding and implementing safeguarding and child protection policies and procedures effectively.Demonstrating sound knowledge of security procedures related to child drop-off and collection.Ensuring adherence to Data Protection Policy at all times.Description of Duties:Leading, guiding, and supporting the implementation of the Early Years Foundation Stage (EYFS) curriculum across all age ranges.Planning learning objectives for children in line with the EYFS, fostering a stimulating learning environment indoors and outdoors.Developing strategies to improve staff practices and supporting them with training needs.Monitoring planning systems and staff knowledge, ensuring all mandatory paperwork is completed accurately.Facilitating working partnerships with parents/carers and promoting the setting to new and existing families.Supporting staff and children during inspections, implementing required changes as needed.Handling complaints and concerns in a professional manner and supporting the transition process effectively.Human Resources:Providing constructive feedback and delivering staff training to promote professional development.Maintaining clear and accurate records, including staff records and financial data management.Supporting recruitment processes and ensuring a balanced staff team through safe recruitment policies.Ensuring clear communication regarding managerial decisions to all staff members.Conducting staff personal development reviews and supervision when required.Daily Jobs/Paperwork to Oversee:Ensuring adequate staffing levels and adherence to adult-to-child ratios at the start of each day.Overseeing and auditing all required administration and operational plans for effective and safe nursery operation.Here are the skills you'll need:Preferably a Degree in childcare or minimum NVQ Level 3, or equivalent qualification.At least 5 years of post-qualifying experience, including 2 years managing and supervising staff in an early years setting.Strong knowledge and understanding of the EYFS curriculum, child protection procedures, and health and safety legislation.Excellent staff management skills with the ability to lead, inspire, guide, and motivate others.Proficiency in IT and computer software for financial purposes, record-keeping, and childcare management.Demonstrable commitment to personal and professional development to enhance performance in the role.Additional Information:All our nurseries are open from 7:30 AM to 6:30 PM daily, year-round, except for bank holidays and a week between Christmas and New Year.Staff uniform is provided, and all positions are subject to DBS checks and referencing.Health and Social Care qualifications are not considered full childcare qualifications for nursery staff ratios.Level 2 practitioners will have the opportunity to train up to Level 3.Additional benefits include discounted childcare, full induction with ongoing training and support, health and well-being support, gym membership, free uniform, bike to work scheme, additional day off for birthday, staff inset days, and paid Christmas event.Advantages of Pursuing a Career in this Sector: Joining the childcare sector offers the opportunity to make a significant impact on children's lives while contributing to their holistic development. It provides a fulfilling career path where dedication, innovation, and enthusiasm are valued traits. Additionally, the sector offers opportunities for continuous learning and professional growth, fostering personal and career development in a supportive environment. By embracing the role of Deputy Manager, you become an essential leader within a team dedicated to delivering exceptional care and educational experiences to children, ensuring they thrive and reach their full potential. ....Read more...
Land Referencer - Energy & Land
We are seeking a highly organised and detail-driven Land Referencer to support the identification and recording of land interests across proposed project areas. Working closely with land, planning, and GIS teams, you will be responsible for verifying ownership information, site boundaries, and routes for cables and access. This role suits someone with experience in mapping, land referencing, or property data management, and a strong interest in renewable energy or infrastructure development. Key Responsibilities Compile and maintain accurate land ownership records using Land Registry data, title deeds, and agent correspondence.Create and manage project plans and maps, ensuring boundaries, access rights, and easements are correctly referenced.Coordinate with solicitors, surveyors, and land agents to verify ownership and boundaries.Prepare and update Land Ownership Schedules, Title Plans, and Option Plan packs.Provide up-to-date ownership data to support land negotiations and legal processes.Ensure compliance with GDPR and data protection requirements when handling personal and property data.Assist the planning team with the preparation of Land Plans and Statements of Community Involvement.Maintain central GIS and CRM databases, ensuring all land referencing information is accurate and up to date. About You — Essential Skills & Experience Previous experience as a Land Referencer, Land Officer, GIS Technician, or similar role in energy, utilities, or infrastructure.Strong understanding of Land Registry systems, title plans, and conveyancing documents.Competent user of GIS/mapping software (e.g., QGIS, ArcGIS).Excellent organisational skills and exceptional attention to detail.Strong communication and teamwork skills, with the ability to collaborate across grid, planning, development, and legal teams.Able to work independently, proactively, and with a positive approach.Passionate about supporting sustainable energy or infrastructure projects.Proficient in Microsoft Office, particularly Excel and Word. Desirable Attributes Experience working on renewable energy or linear infrastructure projects (solar, wind, battery, grid, pipeline, telecoms) is desirable though not essential.Understanding of land rights, access, and easements.Familiarity with UK planning and grid connection processes.Knowledge of rural land management or agricultural operations. Company Culture A dynamic, quality-focused organisation with an entrepreneurial spirit.A culture that values openness, collaboration, and innovative thinking.A supportive environment where people are encouraged to bring passion, personality, and new ideas.Hybrid working model with 2–3 days per week in the office (London-based head office) alongside flexibility for remote work.Occasional travel to project sites across the UK may be required.We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Diversity, equality, and flexible working are actively encouraged. Reward & Benefits Salary: £30,000–£45,000 per annum depending on experience.25 days annual leave plus public holidays.Private medical insurance from day one (including cover for immediate family), with digital GP and wellbeing support.Eyecare benefits through a recognised scheme.Life assurance.Pension scheme with 8% employer contributions.Regular team socials and company away days (travel and accommodation provided).Comprehensive expenses policy.Flexible working arrangements.Annual pay review and performance-based bonus scheme. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. ....Read more...
Land Referencer / Consultant - Energy & Land
We are seeking a highly organised and detail-driven Land Referencer to support the identification and recording of land interests across proposed project areas. Working closely with land, planning, and GIS teams, you will be responsible for verifying ownership information, site boundaries, and routes for cables and access. This role suits someone with experience in mapping, land referencing, or property data management, and a strong interest in renewable energy or infrastructure development. Key Responsibilities Compile and maintain accurate land ownership records using Land Registry data, title deeds, and agent correspondence.Create and manage project plans and maps, ensuring boundaries, access rights, and easements are correctly referenced.Coordinate with solicitors, surveyors, and land agents to verify ownership and boundaries.Prepare and update Land Ownership Schedules, Title Plans, and Option Plan packs.Provide up-to-date ownership data to support land negotiations and legal processes.Ensure compliance with GDPR and data protection requirements when handling personal and property data.Assist the planning team with the preparation of Land Plans and Statements of Community Involvement.Maintain central GIS and CRM databases, ensuring all land referencing information is accurate and up to date. About You — Essential Skills & Experience Previous experience as a Land Referencer, Land Officer, GIS Technician, or similar role in energy, utilities, or infrastructure.Strong understanding of Land Registry systems, title plans, and conveyancing documents.Competent user of GIS/mapping software (e.g., QGIS, ArcGIS).Excellent organisational skills and exceptional attention to detail.Strong communication and teamwork skills, with the ability to collaborate across grid, planning, development, and legal teams.Able to work independently, proactively, and with a positive approach.Passionate about supporting sustainable energy or infrastructure projects.Proficient in Microsoft Office, particularly Excel and Word. Desirable Attributes Experience working on renewable energy or linear infrastructure projects (solar, wind, battery, grid, pipeline, telecoms) is desirable though not essential.Understanding of land rights, access, and easements.Familiarity with UK planning and grid connection processes.Knowledge of rural land management or agricultural operations. Company Culture A dynamic, quality-focused organisation with an entrepreneurial spirit.A culture that values openness, collaboration, and innovative thinking.A supportive environment where people are encouraged to bring passion, personality, and new ideas.Hybrid working model with 2–3 days per week in the office (London-based head office) alongside flexibility for remote work.Occasional travel to project sites across the UK may be required.We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Diversity, equality, and flexible working are actively encouraged. Reward & Benefits Salary: £30,000–£45,000 per annum depending on experience.25 days annual leave plus public holidays.Private medical insurance from day one (including cover for immediate family), with digital GP and wellbeing support.Eyecare benefits through a recognised scheme.Life assurance.Pension scheme with 8% employer contributions.Regular team socials and company away days (travel and accommodation provided).Comprehensive expenses policy.Flexible working arrangements.Annual pay review and performance-based bonus scheme. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. ....Read more...
IT technician
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment. Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance. This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: * Experience of working in 1st / 2nd line Service Desk support role * Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers * Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) * Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls * Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting * Desktop and browser security components: including site security certificates, firewalls and anti-virus * Supporting Voice Over IP telephony solutions, specifically Zoom Workplace * Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment * Ability to multitask across multiple incidents, be organised and have a keen eye for detail * Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written. The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service. In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer, ....Read more...
IT Support Engineer
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment. Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance. This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: * Experience of working in 1st / 2nd line Service Desk support role * Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers * Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) * Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls * Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting * Desktop and browser security components: including site security certificates, firewalls and anti-virus * Supporting Voice Over IP telephony solutions, specifically Zoom Workplace * Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment * Ability to multitask across multiple incidents, be organised and have a keen eye for detail * Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written. The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service. In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer, ....Read more...
IT Engineer
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment. Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance. This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: * Experience of working in 1st / 2nd line Service Desk support role * Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers * Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) * Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls * Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting * Desktop and browser security components: including site security certificates, firewalls and anti-virus * Supporting Voice Over IP telephony solutions, specifically Zoom Workplace * Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment * Ability to multitask across multiple incidents, be organised and have a keen eye for detail * Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written. The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service. In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer, ....Read more...
Apprentice Optical Assistant with On Call Opticians
This is a supporting role that combines customer service, retail, and clinical support duties within an opticians' practice, assiting the Optometrist and Dispensing Optician. Your role will involve guiding customers through their entire journey, from booking appointments to fitting eyewear. Core Duties and Responsibilities You will receive training in the following: Customer Service & Sales: Greeting customers, booking eye examinations, managing queries, and helping patients select appropriate frames, lenses, and other products (e.g., contact lenses, sunglasses) based on their prescription, style preferences, and budget. Pre-Screening: Conducting preliminary eye health screenings and basic diagnostic tests (such as retinal imaging, visual field testing, and pressure checks) under supervision, and recording the results for the optometrist. Dispensing & Adjustments: Interpreting prescriptions, taking accurate measurements, fitting and adjusting spectacles, and performing minor repairs (following training). Administration & Operations: Managing clinical appointments, processing payments, maintaining patient records, controlling stock levels, and ensuring the practice environment is clean and organised. Patient Education: Providing advice to customers on how to wear and care for their eyewear and contact lenses, and explaining product features and benefits in non-technical language. Appointment Management: Creating, amending, and confirming bookings in the digital diary. Patient Records: Creating, updating, and organising electronic patient records, ensuring confidentiality and GDPR compliance. Stock Control: Monitoring stock levels, placing orders for frames, lenses, and contact lenses, and managing invoices within the software. Sales & Payments: Processing sales transactions, managing payments (cash, card, direct debit), and assisting with end-of-day cashing up and reporting. Completing NHS Forms. Eligibility Checks: Confirming a patient's eligibility for NHS services, such as free sight tests or optical vouchers, and explaining any charges. Form Preparation: Preparing relevant GOS forms, such as GOS1 (sight tests), GOS3 (optical vouchers), GOS4 (repair/replacement vouchers), and GOS6 (domiciliary sight tests). Submission: Submitting NHS claims electronically via the eGOS system or manually processing paper forms for submission to PCSE (Primary Care Support England). Accuracy & Validation: Ensuring all forms are completed accurately and signed by the patient or a responsible person, as incomplete or incorrect forms can delay payment. Training Outcome:With further training and qualifications, such as a diploma approved by the General Optical Council (GOC), individuals can progress to become a qualified Dispensing Optician or an Optometrist, subject to performance. Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Fridays 9.00am to 5.00pm, with 1/2hr lunch break. A Saturday rota system will exist, and the hours will be 9.00am to 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
GS Field Estimator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online! ....Read more...
UK Sales Support Apprentice
Day-to-day tasks: Provide support to the Sales Support Team (and the wider business when required), to include all administrative tasks Support the day-to-day running of the busy office environment, including reception and switchboard cover (answering and directing calls) Provide good customer service to clients, visitors, Staff, Suppliers and subcontractors Dealing with ad hoc management department requests and other business departments Preparing and formatting documents, reports and presentations Source and book hotel requests and make necessary travel arrangements Completions of supplier request forms Creating and receipting in purchase orders Managing office suppliers and ensuring stock levels are maintained Monitoring and promptly forwarding enquiries received via the info box Onboarding co-ordination for new starters (including ordering business cards, PPE and arranging for all necessary access for the business systems and portals) Produce site demonstration certificates Assisting with the organisation's office events or meetings You may also be required to undertake any other tasks required as part of your role Be an ambassador of the apprentice scheme and attend regular meetings within the group Training:This is a Business Administration Level 3 apprenticeship, which is delivered over an 18-month period. You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.Training Outcome:Upon successful completion of the apprenticeship, there will be a full-time position within the Customer Support Sales Department.Employer Description:Altrad RMD Kwikform is a leading formwork, falsework/shoring, heavy-duty support, ground shoring and safety & access company, with a proven track record of supporting the global construction industry for almost a century to create some of the world’s most challenging and impressive structures. With established operations across the globe, we provide a truly local service, backed up by significant international experience. Our diverse, comprehensive and cost-effective product range has been developed for safety, speed and cost effectiveness, so we can provide practical solutions for virtually any application, in any sector. Operating from 14 countries globally, our local presence ensures we are on hand to support you wherever and whenever we’re needed. With access to our extensive regional network, our customers benefit from availability, flexible delivery and improved equipment storage, and a high-quality fleet delivered when it’s needed, on time, in full. Complementing our product range with added value services is key to delivering successful solutions for our customers, and we know that the driving factors on every contract may differ. Listening carefully to your requirements allows us to incorporate these specifics into any proposals or designs that we prepare for you, allowing us to adapt our solutions to your contract’s specific needs. This is combined with unrivalled technical and engineering excellence, to provide customers with the most effective and innovative temporary works solutions. We strive to deliver the most efficient, safe and easy-to-use temporary works solutions for customers, a process enhanced by our digital engineering expertise. From 3D designs and BIM-compliant models to visualisation software LocusEye, these tools help our customers minimise risks and streamline workflows, enabling greater collaboration across the supply chain. At the very heart of this offering is our people, who understand the ever-increasing complexity of projects, tight timescales, and the need to meet stringent health and safety standards. Once we have supplied materials, trained Site Demonstrators can be on hand to provide practical guidance on how best to use our equipment in a safe and efficient manner, as well as advising on any design variations required. You will have access to an entire team of highly trained individuals, whose sole objective is to ensure you achieve a successful outcome, guaranteeing we surpass customers’ expectations every time. So, contact the team now to see how we can help bring your structure to life.Working Hours :Monday to Friday 8:30am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Confident,Outgoing,Can do Attitude ....Read more...
Vice President - User & Market Insights & Category Management
JOB DESCRIPTION JOB PURPOSE: The Vice President User & Market Insights and Category Management will be responsible for all user research, market insights and category management efforts at Rust-Oleum for a diverse set of brands across multiple product platforms. This individual will be the voice of the user and owns the collection and synthesis of market and end-user intelligence. The person in this key leadership role will be accountable for collaborating with Product Management and other areas of the business to assess and address information needs, and for leading, analyzing, and synthesizing company, consumer, and marketplace learning. The work of the User & Market Insights and Category Management function will directly influence business strategy, product and value proposition design, pricing, media investments, in-store assortment, go to market strategy, among other strategic elements. RESPONSIBILITIES: Overall - Investigate opportunities that drive business results by uncovering market, brand, channel, and end-user trends working with internal and external teams / agencies. Work closely with Product Management, Sales, R&D, and other cross-functional teams that impact the user experience journey to create a research plan that identifies and addresses key knowledge gaps in end-users and markets. Lead insights & category management initiatives and analysis in support of critical strategic planning activities to support the growth and profitability of Rust-Oleum with goal to deliver 10%+ CAGR or 3X market pace (whichever is greater) for each business segment and platform. Market Insights - Responsible for overall market insights and intelligence activities to inform the corporate and marketing strategy, planning, and portfolio decisions. These decisions are informed via an innate understanding of macro market, industry, category and competitive forces. This is done through the compilation of internal and external data sources, both ongoing and adhoc, then interpreting these and their potential impact on strategy and planned tactics. User Insights - Own qualitative and quantitative user research at Rust-Oleum, including User Segmentation, Brand Positioning, Macro Trends, etc. The research conducted will provide a clear understanding of end-user needs, wants, problems, likes and dislikes with respect to target home improvement and professional applications, as well as educate the team on research best practices. Business Insights - Create a clearly defined market intelligence plan. Create actionable business insights internally and externally; internally this includes assessing sales performance of our products at retail in a timely and factual manner; externally, you'll provide a value-added service to retailers by positioning Rust-Oleum as the vendor of choice. POS Data - Capture & analyze POS scanner data from sources such as NPD, Epicor, Retail Links, audits & surveys, customer data, etc. to identify customer opportunities. Merchandising / Category Management - Provide analysis and shopper-driven recommendations as part of business reviews, assortment & space optimization, and trade promotions. Insights Cornerstone - Connect the dots across multiple sources of data and information to generate insight and make meaningful recommendations that drive competitive advantage and profitable growth. Help ensure insight is woven throughout brand strategy, portfolio & pricing optimization, and innovation initiatives and is shared with the broader organization to support decision making. Develop a one view insight data base with associated dashboards and KPI's that is shared across the organization. Present insights to internal teams and key strategic retail accounts. Leadership - Lead, manage and develop team of User & Market Insights and Category Management reports and cross-functional teams. Cross Functional Support - Work closely with Product Management to identify new categories and channels for growth. Support projects with research, analysis and merchandising throughout all phases of the platform development, launch and promotional cycles. Support Stage-Gate process to improve speed, efficiencies, cross collaboration, and future success of program launches. QUALIFICATIONS: Minimum of a bachelor's degree in Business, Marketing, Research, Communications, Design, Behavioral Research or User Research. 10 years' experience and strong understanding of user insight and market research with 5+ years' experience in category management. Consumer Packaged Goods and/or Hardware & Home Improvement industry experience. Strong storytelling skills and business acumen to simplify large and complex data into compelling recommendations. Excellent knowledge of insight data collection methods (quantitative and qualitative). Ability to interpret large amounts of data and to craft stories from data. Thinks strategically and creatively, has deep curiosity that drives investigation. Strong analytical and critical thinking skills; ability to utilize data and analytics to make informed business decisions; ability to translate data into meaningful information for Rust-Oleum and customers. Strong interpersonal skills, both written and verbal, able to present research results to all levels of management. Confident presenter with a knack for presenting to various audiences and adjusting content appropriately. Provides the necessary critical thinking to determine necessary approaches to get things done. Offers good judgment about which creative ideas and suggestions will work. Enjoys working hard and is full of energy, steadfastly pushes self and others for results. Can be counted on to exceed goals successfully and is consistently a top performer. Ability to act independently in the supervision, training, and evaluation of assigned personnel. Significant record of consistent accomplishment and outstanding results. Ability to juggle, structure and lead complex projects, monitor progress against key milestones and deliver on time and on budget. High proficiency in Microsoft Office (Word, Excel, and PowerPoint) and ERP Systems (SAP, Business Objects, etc.). Knowledge of data management, with experience using JDA space management software preferred. There is 10% travel (local, regional, and national) associated with this position. LEADERSHIP TRAITS Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills. Excellent communication skills to all levels of the organization. Strong interpersonal, verbal, and written communication skills. Is clear, concise, and persuasive. Experience creating and presenting business proposals, handling objections, and overcoming obstacles. Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment. Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages, and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Salary Range: $180,000 - $230,000, bonus eligible After 30 days of employment, associates are eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, employee assistance programs, stock purchases, and paid time off for vacation, holidays, sick days and parental leave. Rust-Oleum Corporation also offers a 401(k) plan after three months of employment and a vested pension plan after five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Electrical Reliability Engineer - Renewable Energy - Italy
Our client is a global renewable energy company and one of Europe’s largest independent power producers. They develop, build and operate a diversified portfolio of clean-energy assets, including wind, solar, and energy storage to supply reliable, affordable renewable power while minimising environmental impact. They integrate sustainability and community engagement into every project, supporting social, ecological and local-economic value beyond just electricity generation. The Electrical Reliability Engineer is responsible for ensuring the optimal performance, safety, and longevity of electrical infrastructure including Balance of Plant, wind farms and PV installations) across the Italian fleet. This role involves ensuring the reliability, efficiency, and safety of electrical systems, collaborating with multidisciplinary teams, and contributing to various projects from inception through to completion. Responsibilities: Design & Development:Lead or support the design and specification of new or upgraded electrical systems, ensuring reliability and safety compliance.Collaborate with engineering and project teams to integrate reliability principles into new assets and retrofits.Evaluate and recommend technologies that improve electrical performance and reduce lifecycle costs.Contribute to the standardisation of electrical designs and components to streamline maintenance and spare-parts management.Ensure all designs meet applicable Italian and international electrical codes and internal engineering standards.Support the development of technical documentation, including schematics, wiring diagrams, and system specifications. Project Management and Implementation:Manage and oversee electrical projects, ensuring they are completed on time, within budget, and to the required standards.Coordinate with other internal departments, contractors, and stakeholders to ensure successful project execution.Perform site inspections and supervise the installation and testing of electrical systems.Manage contacts and coordinate preventive and reactive maintenance activities with electrical suppliers. Testing and troubleshooting:Conduct tests and inspections to ensure the functionality and safety of electrical systems.Commission electrical systems and troubleshoot any issues that arise during testing.Develop and implement maintenance and testing procedures.Analyse test results to detect anomalies, degradation, or early signs of failure, and recommend corrective actions.Lead troubleshooting efforts for complex electrical issues, coordinating with maintenance teams to ensure timely resolution and minimal operational disruption.Utilize advanced testing tools and techniques such as insulation resistance testing, thermographic imaging, and power quality analysis.Document findings, root causes, and repair actions to support continuous improvement and knowledge sharing across the fleet. Compliance and Documentation:Ensure all electrical systems and maintenance activities comply with relevant Italian and EU regulations, industry standards, and internal policies.Maintain accurate and up-to-date documentation, including inspection reports, test results, maintenance records, and engineering drawings.Support audits and regulatory inspections by providing required technical documentation and evidence of compliance.Develop and update standard operating procedures (SOPs), work instructions, and reliability guidelines to reflect best practices and regulatory changes.Promote a culture of compliance and accountability across the fleet by reinforcing adherence to safety and quality standards.Manage the institutional relationship with the DSOs the TSO (Terna) and the electrical regulator (ARERA). Continuous Improvement:Identify and implement opportunities to enhance the reliability, efficiency, and maintainability of electrical systems across the fleet.Analyse failure data, maintenance trends, and performance metrics to drive data-informed improvements.Lead or participate in cross-functional initiatives aimed at reducing downtime, optimizing maintenance strategies, and extending asset life.Promote a culture of continuous improvement by sharing lessons learned, best practices, and innovative solutions with engineering and maintenance teams.Support the integration of new technologies and digital tools that enhance predictive maintenance and system diagnostics. RequirementsMinimum of 3-5 years of experience in electrical engineering or a related field.Bachelor’s degree in electrical engineering or a related field. A Master’s degree is preferred. Professional Engineer (PE) license is highly desirable.Relevant certifications in electrical engineering are an advantage.Fluent in Italian and proficient in English.Proven experience in designing, implementing, and maintaining electrical systems.Experience in managing electrical projects from concept to completion.Desirable proficiency in electrical design software (e.g., AutoCAD Electrical, ETAP).Strong understanding of electrical systems, components, and design principles.Knowledge of safety standards, codes, and regulations related to electrical engineering.Ability to interpret and create technical drawings and specifications.Knowledge of Italian and EU electrical safety regulations.Competencies in analytical thinking, problem solving, attention to detail, collaboration, communication, adaptability, initiative, safety & IntegrityThis position may require regular travel to several sites for inspections, maintenance, and troubleshooting.Ability to travel domestically and potentially internationally as needed.About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. ....Read more...
Assistant Hydrologist - 12 Month Fixed Term Contract
About YouHelp Shape the Future of Water ProtectionAre you passionate about hydrology and looking for a rare opportunity to make a lasting impact?Use Your Skills to Tackle the Legacy of MiningJoin a team where your expertise in flow measurement and data analysis directly contributes to safeguarding our water environment.Thrive in a Collaborative, Specialist-Led EnvironmentWork alongside hydrology and hydrometry experts, with support for your professional development and diverse ways of thinking.We’re looking for someone who brings:Hands-on experience in hydrometry (e.g. measuring flows, installing structures)Ability to manage, analyse and report on flow monitoring dataSkills in specifying and installing water monitoring instrumentationConfidence in supervising and managing contractorsClear communication and interpersonal strengthsCapacity to manage and prioritise a high-volume workloadA full UK driving licence to support travel across our mining regionsWe welcome applicants from all backgrounds and value diverse perspectives, including neurodivergent ways of thinking. If you’re curious, collaborative, and committed to protecting our water systems we’d love to hear from you. About The RoleMake a Real-World ImpactUse your hydrometric expertise to support a nationally significant programme focused on protecting water environments affected by mining.Autonomy Meets CollaborationWork independently while being part of a team of specialists who value diverse thinking and practical problem-solving.Lead and Shape Hydrometric DeliveryTake ownership of contractor management and help implement innovative data processes that will shape future operations.In this role, you’ll be: Delivering hydrometric services to support and advise the Mining Remediation Authority’s strategic mine water programme focussed on metal mines.Managing hydrometric data from metal mines sites using the Aquarius software suite.Applying your experience to work independently while collaborating with internal experts to achieve hydrometric goals.Managing and supervising hydrometric contractors across our supply chain.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working Schedule:Application closing date: 30th November 2025Sifting date: 1st December 2025Interviews: w/c 8th December 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:We’re proud to be an inclusive employer and are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds and identities, and we actively promote equality of opportunity throughout our recruitment process.As part of our commitment to inclusive recruitment, we offer a guaranteed interview to applicants who meet the minimum selection criteria and identify as disabled or from a minority ethnic background, this aligns with our values.We recruit based on your skills, experience and potential not your ethnicity, background, gender identity, sexual orientation, or any other protected characteristic. To help ensure fairness, we anonymise applications by asking you to remove personally identifiable information before they are reviewed by hiring managers. This helps us reduce unconscious bias and focus solely on what matters, your ability to succeed in the role.If you’re successful in joining us, it’s because we believe in your ability to make a meaningful contribution. By continuing to improve the diversity of our organisation, we strengthen our collective knowledge, creativity, innovation and living our values of being trusted, inclusive, and progressive every day.If you require reasonable adjustments or an alternative format to apply, please contact us at Recruitment@MiningRemediation.gov.uk or call us on 01623 637000. We are happy to support you through the process. ....Read more...
Sous Chef
Full-time; PermanentDate Posted: September 10th, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are seeking a hardworking and motivated individual who has a passion for the Food & Beverage Industry and the Pacific National Exhibition (PNE). The Food & Beverage department is seeking an experienced Sous Chef with robust culinary, leadership, organizational, and time-management skills. The Sous Chef will assist in leading and supervising kitchen operations, oversee staff, assist in the creation of recipes and menus, coordinate with suppliers, and ensure the successful execution and production of all dishes.As the Sous Chef, you will play a pivotal hands-on role in the daily culinary operations, working closely with the Executive Chef and Food & Beverage Managers to deliver high-quality food experiences across various service formats and events. Your leadership, culinary expertise, and strategic planning will ensure efficient kitchen operations, staff development, and exceptional food standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as the Sous Chef, your primary accountabilities will be to: Collaborate directly with the Executive Chef to manage day-to-day culinary operations, actively participating in food preparation and kitchen supervision.Partner with Food & Beverage Managers to strategize and craft recipes and menus for diverse events and audiences.Lead a kitchen team of 1 to 16 members, including dishwashers, prep-cooks, and cooks, across both small-scale catered function and large buffet-style servicesManage kitchen staffing through effective scheduling, task delegation, and active involvement in recruitment, onboarding, and training of new employees.Analyze event schedules and expected guest attendance to accurately forecast production requirements. Evaluate inventory levels and ingredient availability to effectively plan production schedules.Coordinate with internal and external stakeholders to determine the costs associated with food and beverage items, including pricing, labor expenses, and overhead costs.Conduct recipe analysis to determine pricing for menu items, considering factors such as food, labor, and overhead costs.Maintain a thorough understanding of the Collective Agreements related to employees, with support from the People & Culture Department, addressing employee concerns, investigations, and disciplinary matters.Operate and demonstrate proper use of all standard kitchen equipment including ranges, ovens, fryers, steam cookers, meat slicers, dishwashers, and other related equipment.Monitor sanitation practices to ensure that employees follow FOODSAFE guidelines, standards, and regulations.Perform the function of short order cook when required to support service demands.Ensure PNE Uniform and Appearance Policy is always adhered toPerforms other related duties as required What else? Must have a minimum of 4 years’ experience cooking in the Food & Beverage IndustryMust have a minimum of 2 years’ experience managing staff in the Food & Beverage IndustryMust have successful completion of Grade 12Must be FOODSAFE Level 1 CertifiedMust possess a valid Class 5 or 7 BC driver’s license.Must have a strong understanding and knowledge of methods, materials and tools used in large scale cooking as well as short order cookingMust have the ability to effectively plan and oversee an efficient work scheduleMust be able to stay up to date with culinary trends and optimized kitchen processesMust have working knowledge of various computer software programs including MS OfficeMust possess excellent communication & interpersonal skills to establish effective working relationships with staff, guests, and clientsWillingness and ability to work on an event-based work schedule will require extended hours and workweeks (weekends and late nights).Red Seal Certification is preferred.Post-Secondary education in a related field is preferredFOODSAFE Level 2 Certification is considered an assetSuccessful candidates must undergo a Criminal Record Check. Who are you? OrganizedCreativeProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $58,000 - $70,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca ....Read more...