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Payroll Processor Apprentice
We're on the hunt for someone looking to further develop themselves and join us in our Payroll team as a Payroll Processor. This will come with an exciting opportunity to work towards a Level 5 apprenticeship. The Payroll Processor will assist in the collation and processing of the monthly payroll and annual processes including P11D’s, P60’s, salary review, PRP payments and PSA agreement. This also involves end of year and quarterly system updates. Provide support to colleagues and managers on general Payroll queries and complete admin and payroll tasks. What the role will look like: Assist in the processing of end-to-end payroll in adherence with legislation and company procedures Checking of the HR/Payroll processing system and records by ensuring that all of the employee information is received on time for the coming payroll month and all relevant payments/deductions are calculated and checked for accuracy Identify, investigate and resolve any discrepancies in information provided to payroll for input by all other areas of the Society Manual calculations including backpay, holiday pay, SSP, SMP and all other statutory payments Monthly management reporting Assisting with all enquiries from colleagues, Executive’s, HMRC, DWP and any other external bodies Work collaboratively with the HR Administration team Support the broader team to undertake process efficiency reviews. Ensure regular reviews of ways of working to ensure automation is taken full advantage of, avoid duplication of effort, and to support the team in adopting a continual improvement approach Assisting with system upgrades and testing as and when required including year-end processes Ensuring the Society is compliant with National Minimum wage regulations and Real Living Wage standards Administering and monitoring salary sacrifice schemes in line with regulatory and scheme requirements For more details on the role please refer to the job description at the bottom of the advert Training:This program covers the key duties of a Payroll Assistant Manager level 5, they include: Manage and Analyse the payroll workload and accountabilities; giving you the skills to plan and prioritise the payroll schedule Provide direction and oversee the timely collation of both the payroll and the benefits data Provide expert practical and/or factual support and guidance internally and externally Manage direct responsibility for the pay and the benefit calculations in complex situations Lead and oversee delivery for the quality assurance of your team’s pay and benefit calculations Analyse and reconcile the finalised payroll process Lead all the operations and the systems to ensure compliance with any relevant legislation, regulations, codes of governance and professional ethics Contribute to the successful recruitment and retention of your team, providing leadership and guidance to identify and retain the best possible workforce Manage both personal and team professional and self-development. Ensuring personal skills are keeping up with industry standards, whilst providing job satisfaction for team members Analyse and evaluate the pay and benefits and reporting systems, procedures, and controls in line with changes in technology Design and implement effective communication strategies, which will allow for the improvement of overall team collaboration, efficiency and productivity Strive to maximise the efficiency and accuracy of all processes and payroll by providing continual improvements, using data to drive decisions Training Outcome:Full-time position upon successful completion of the apprenticeship. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.ukEmployer Description:Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.uk.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice Senior Administrator
During this apprenticeship, you will learn the following To deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. To exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day-to-day basis, you will be expected to resolve more complex queries without necessarily referring to your manager. Maintain high-profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate. Organising events, including booking a venue, sending invitations, arranging refreshments, liaising with speakers, managing bookings, coordinating colleagues, advertising, collating feedback and reporting back. Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects. To use a variety of complex University systems and processes to research, analyse and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data. Support the management, development and implementation of operational processes and systems.Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. Provide specialist advice and training to colleagues on the area of activity. As required, provide a professional secretarial service to relevant committees and meetings. You may be required to be responsible for one or more of the following: monitoring budgets, including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing content for the department’s communications, eg intranet page, dealing with health and safety and facilities issues. HR-related tasks such as managing staff absence, induction, or dealing with leavers. Dealing with arrangements for international visitors. Monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate. Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner. Training Outcome:Senior Administrator.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Sheffield
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice. Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently, and all emails responded to. Accurately update and protect patient information, including on the patient electronic database. Book the next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept as full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when it's returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day). Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Northallerton
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail ....Read more...
Apprentice Business Admin Assistant
Purpose of the Job: To provide an effective and efficient clerical and welfare support to the school, including to support the Office Manager when required To ensure the office is well organised and efficiently run To develop constructive relationships and communicate effectively with staff, parents, carers, other agencies and professionals, maintaining confidentiality and adhering to data protection at all times To contribute to the overall ethos, work and aims of the school. To have a due regard for safeguarding and promoting the welfare of the children and young people and to follow all associated child protection and safeguarding policies as adopted by the school and the Local Authority Duties and Responsibilities: Welfare: To administer First Aid to pupils as required, in keeping with the school’s policy To liaise with parents regarding pupils’ sickness/injury To assist with the general welfare of pupils Attendance: To input information on Arbor from the registers, such as notes of absence, hospital appointments etc. To monitor and manage pupil attendance levels and work closely with the Attendance Officer as and when necessary, e.g. to confirm all absent children for first day calling Maintain pupils’ personal data in the data base Manage pupil records ensuring data is kept up to date on the database. Also entering new entrants and amending records as necessary under the supervision of the Deputy Headteacher To organise and compile the move from infants School to Junior School which are allocated for the new school year under the supervision of the Admissions Officer Reception/Administrative/Clerical: To be a point of contact for both telephone and face to face enquiries and take messages where appropriate To ensure school security arrangements are always complied with, including the issue of visitor’s badges and signing in To sign in students in the late register and sign out children during the day for varying purposes To ensure that the office is kept tidy and well organised To accept and sign for deliveries as appropriate To provide general clerical and administrative support including, filing, photocopying and reprographics To respond to emails and telephone enquiries as required General: To work within school policies and procedures To ensure that children’s personal files are up to date by filing all necessary paperwork To carry out other duties which may be required from time to time to meet the needs of the service commensurate with the job To contribute to the provision of an effective environment for learning To support the promotion of positive relationships with parents and outside agencies To attend skill training and participate in personal/performances development as required To take care for their own and other people’s health and safety To be aware of the confidential nature of issues The above duties are neither exclusive nor exhaustive and the postholder may be required to carry out such other appropriate duties as may be required by the Head of School within the grading level of the post and the competence of the postholder.Training: Full on-the-job and off-the-job training will be delivered and supported by our Training Provider - Davidson Training UK Ltd All training will be carried out within the workplace during working hours Business Administrator Apprenticeship Standard Level 3 Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent) Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Training Outcome:This is a fantastic opportunity for long-term progression within the school environment. Upon successful completion of the apprenticeship, you could establish your career in the school and even have the potential to progress to an Office Manager role in the future!Employer Description:Outstanding School where children flourish. Our staff members are committed to delivering high quality teaching and pastoral care. We endeavour to provide a stimulating blend of inspiring learning which challenges every child to exceed their potential. Our aim is to help pupils become enthusiastic, independent learners who want to make a positive contribution to their community. We are committed to working in partnership with parents and carers. We encourage early communication and are able offer a wide range of support to families to ensure our pupils arrive at school ready to learn.Working Hours :Hourly Rate: £7.55 per hour. Working Hours: Monday to Friday, 08:00 am to 4:00 pm- with 1-hour unpaid lunch break. Term-Time Only. You will be required to work 35 hours each weekSkills: Communication skills,IT skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Awareness of confidentiality,High level of integrity,Trustworthy,Commitment to safeguarding,Discreet,Adaptable,Resilient,Fluency in English ....Read more...
Registered Care Service Manager
AA Euro Healthcare are recruiting for an experienced and compassionate Care Home Manager on behalf of a leading adult care provider in Charing, Kent. This is an excellent opportunity to step into a leadership role and make a genuine difference in the lives of adults with complex needs.About the Role:As Home Care Manager, you will be taking responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.Key responsibilities include: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Ensure that all staff working within the home receive regular supervision.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, transition into the home if appropriate.Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports, management information on the conduct of the home where this is necessary.Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.Participate, as required, in the formulation of budgets, to monitor expenditure in specific budget headings, as required.Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.Participate in the Area’s on-call management system as required.Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.Ensure that good communication networks are maintained within the home.Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.Ensure that all staff within the Home are aware of, and adhere to, Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. What’s On Offer: Competitive Salary28 days annual leave (inclusive of bank holidays)Flexible Holiday Purchase SchemeComprehensive induction programme to Care Certificate StandardsOpportunities to complete Apprenticeships and gain qualifications in Social CareStakeholder Pension & Share Save SchemeFree Employee Assistance ProgrammeAnnual staff awards and employee recognition schemesClear pathways for career progressionAccess to the Care Foundation for family and friend grant applications What You’ll Need: Previous experience at management level is essential.The ability to keep calm under pressure.Confidence to work alone and as part of a team.Excellent communication skills.The passion to work with vulnerable Adults.The desire and commitment to achieve high standards of safeguarding. Personal Characteristics: Diploma in Health and Social Care or be willing to work towards one.Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.The ability to keep calm under pressure.The confidence to work alone or as part of a team.Excellent communication skillsThe passion to work with vulnerable adultsThe desire and commitment to achieve high standards of safeguarding. Apply today and a member of the AA Euro Healthcare team will be in touch!INDHC ....Read more...
Customer Operations Advisor
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge ....Read more...
Digital PR Specialist
Drive impact with Digital PRWe are a new kind of cross-border agency with remote work at our core. We believe that great talent shouldn't be confined to a fixed desk, a rigid 9-to-5 schedule, or a long, exhausting commute. In our view, people thrive when they’re trusted to deliver exceptional work without micromanagement or the constraints of a traditional office job. This flexibility allows them to spend more time doing what they love—whether that’s walking their dog, enjoying time with family and friends, backpacking across Southeast Asia, or pursuing personal passions.The role:This is not a typical Digital PR role. As a Digital PR Specialist, you’ll play a key role in developing and executing PR and news generation strategies across diverse clients, industries, and markets. You’ll take ownership of campaigns, ensuring client KPIs are met while also contributing to new business, competitor research, marketing initiatives, and international expansion. This is a chance to be part of a dynamic, remote-first team, helping to build a global digital strategy from the ground up while growing alongside the company in a fast-paced environment. Required Skills & Experience2+ years’ experience, in-house or in an agency environmentGood understanding of the UK media landscape, news agenda and principles of news generationHave a strong understanding of the global media landscapeA strong level of verbal and written communication and copywriting (press release) skillsMust have some experience within Digital PR and Outreach either client or agency side, with existing relationships with PR/media contacts and influencersThe ability to build long lasting and strong relationshipsHave existing experience of strategy, promotion and seeding of client work across socialAbility to work under pressure to meet deadlinesA progressive understanding of SEO, particularly related to off-page SEO factorsA good understanding of how Digital PR is measured and the ability to explain results to clientsA creative thinker who works well in groupsMethodical, organised (working across multiple projects), with high attention to detailA go getter – someone who can own their projects, confidently bring new ideas to the team, feels comfortable to pitch to clients and provide counselDemonstrates initiative throughout their work – responding to clients in a timely manner, taking on their own research where appropriate etcProven track record of Digital PR campaign experience a bonus – examples of highly authoritative backlinks generated to client campaigns in top-tier media.Ability to assess the value of an earned media opportunity from an SEO point of view.Familiar with SEO tools such as: Majestic SEO, SEMrush, Ahrefs.Familiar with a variety of Digital PR/Outreach tools such as: Buzzstream, ResponseSource, HARO, Roxhill, MuchRack, Meltwater, CoverageBook, etc.A keen interest in technology, especially artificial intelligence (AI)ResponsibilitiesDeliver regular high-quality backlinks by researching, devising and executing digital PR and outreach campaigns.Research and contact websites that can provide back-link opportunities to clients.Write press releases, by-lines, case studies and other press material.Send out press releases and contact journalists with stories and content.Follow up with journalists over phone, email and social channels.Build relationships with journalists and the media in a range of industries using a variety of tools.Build relationships with influencers across various industriesWork closely with the wider team to make sure we create impactful PR strategies.You’ll create and research stories, strong media lists and monitor news and search for coverage opportunities.You will get to know your clients, developing detailed knowledge of their businesses and sectors.You will get to know your clients’ competitors, developing an overall knowledge of their PR activity and tactics.You will be proactive and work towards proactively seeking media opportunities for clients outside of any planned work.Use social media to help you grow your media relations, skill set and understanding of the industry.You’ll attend and contribute to regular brainstorms and come up with brilliant, creative and innovative ideas for your clients.Gain exposure to the technical aspects of SEO to help develop your understanding of search engines.Keep the senior team and your manager up to date on results and struggles.Completing performance reports (PR, marketing, and social media)Software skills:Cision/Roxhill/MuckRack/ResponseSource/HARO (important)Media and Social media monitoring tools (important)Excel, PowerPoint, Google Sheets/Docs/Slides (essential)Answer The Public, ahrefs, Semrush (useful)ChatGPT + Perplexity (useful)Benefits:A salary of £25K-30K depending on experience.25 days of holiday in year one (plus bank holidays)3-4 company off-sites per year (including one abroad)Fully remote role (based in the UK)MacBook, mouse, keyboard, additional screen.Option to work from a shared office/co-working space twice a week. ....Read more...
Dudley Independent Domestic Violence Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered; Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Dudley Independent Domestic Violence Advisor (IDVA) Position available: 1 full-time position (37.5 hours)Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 12 November 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm. As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim. The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Senior Electrical Engineer - Substation Design
The Role As an Electrical Engineer, you’ll take ownership of the detailed design process, supporting concept through to commissioning. You’ll collaborate with internal design teams, AEs and EPC contractors to ensure projects are technically sound, compliant, and delivered on time and budget. Your responsibilities will include: Leading detailed design and technical delivery for substations (110kV–400kV). Ensuring compliance with IEC, IEEE, BS and national grid standards. Delivering complex power system studies using ETAP, including: Load flow and short circuit analysis Harmonic analysis Protection & coordination studies HV/MV/LV cable calculations Providing design guidance and constructability input throughout project stages — from concept through IFC and into construction. Conducting design reviews and ensuring adherence to client specifications. Collaborating across disciplines to integrate electrical design within wider site plans. Producing high-quality technical reports, calculation packages, and presentations. Supporting continuous improvement and sustainability initiatives across the design process. About You We’re looking for someone with: 5+ years experience in detailed substation design (110kV–400kV). Strong grounding in protection and control systems. Proven experience delivering power system studies using ETAP (mandatory). Familiarity with software such as SKM, Amtech, Ampcalc, DigSilent, or Cymap. A proactive approach to problem solving and cross-functional collaboration. Excellent communication and stakeholder management skills. Willingness to travel across EMEA for short design or site review visits. Why Join? Work on industry-leading energy and data infrastructure projects across Europe. Competitive salary up to £105k, with flexible working arrangements. Remote-first role with travel to world-class project sites. Exposure to some of the most advanced substation and grid connection designs in the industry. Opportunity to innovate in sustainability, carbon reduction and design efficiency. If you’re an accomplished Electrical Engineer looking to take ownership of complex, high-voltage substation design projects with a forward-thinking global business, we’d love to hear from you. Apply today or contact us in confidence to learn more. ....Read more...
Apprentice Retail Supervisor
We are looking to recruit an Apprentice Retail Supervisor for our new shop in Hall Green. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. As one of our apprentices, you will: Make all of our customers feel welcome with a friendly smile and a simple hello Help customers find the items they are looking for Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers You will need: A friendly, positive, hardworking approach to work To enjoy being busy, as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability To become an apprentice, you must: Be 16 or over, not already in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship. As an apprentice, you’ll: Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave Get hands-on experience in a real job Study for at least 20% of your working hours Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential Training:Level 3 Team Leader Apprenticeship Standard: Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route. Each standard has set knowledge, skills and behaviours required to be successful within the job role This will include the completion of Functional Skills in maths and English. Once the apprentice has completed a minimum of 12 months of training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through to end end-point assessment The end-point assessment is independent of the training and includes a variety of assessment methods that test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-of-point assessment Training Outcome: Progression from this apprenticeship could be into a junior retail management position There are many opportunities for a career at Farmfoods We have some great training programmes in place and only promote to Shop and Area Manager positions from within Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you This vacancy will become permanent upon completion of your apprenticeship Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts vary which will include weekends on a rota basis (shifts to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Retail Supervisor
We are looking to recruit an Apprentice Retail Supervisor for our new Blackburn Retail Park shop, opening end of November. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. As one of our apprentices, you will: Make all of our customers feel welcome with a friendly smile and a simple hello Help customers find the items they are looking for Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers You will need: A friendly, positive, hardworking approach to work To enjoy being busy, as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability To become an apprentice, you must: Be 16 or over, not already in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship. As an apprentice, you’ll: Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave Get hands-on experience in a real job Study for at least 20% of your working hours Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential Training:Level 3 Team Leader Apprenticeship Standard: Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route. Each standard has set knowledge, skills and behaviours required to be successful within the job role This will include the completion of Functional Skills in maths and English. Once the apprentice has completed a minimum of 12 months of training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through to end end-point assessment The end-point assessment is independent of the training and includes a variety of assessment methods that test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-of-point assessment Training Outcome: Progression from this apprenticeship could be into a junior retail management position There are many opportunities for a career at Farmfoods We have some great training programmes in place and only promote to Shop and Area Manager positions from within Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you This vacancy will become permanent upon completion of your apprenticeship Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts vary which will include weekends on a rota basis (shifts to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Retail Supervisor
We are looking to recruit an Apprentice Retail Supervisor for our shop in Hendon. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. As one of our apprentices, you will: Make all of our customers feel welcome with a friendly smile and simple hello Help customers find the items they are looking for Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers You will need: A friendly, positive, hardworking approach to work To enjoy being busy as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability To become an apprentice, you must: Be 16 or over not already in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship. As an apprentice, you’ll: Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave Get hands-on experience in a real job Study for at least 20% of your working hours Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential Training:Level 3 Retail Team Leader Apprenticeship Standard: Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role This will include the completion of Functional Skills, in maths and English. Once the apprentice has completed a minimum of 12 months of training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment The end point assessment is independent of the training and includes a variety of assessment methods that test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment Training Outcome: Progression from this apprenticeship could be into a junior retail management position There are many opportunities for a career at Farmfoods We have some great training programmes in place and only promote to Shop and Area Manager positions from within Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you This vacancy will become permanent upon completion of your apprenticeship Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts vary which will include weekends on a rota basis (shifts to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working ....Read more...
Dudley Independent Domestic Violence Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered; Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Dudley Independent Domestic Violence Advisor (IDVA) Position available: 1 full-time position (37.5 hours)Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 12 November 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team. We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm. As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim. The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives. If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Registered General Nurse
Registered General Nurse – Ware, HertfordshireLocation: Westgate House Care Centre, Tower Road, Ware, Hertfordshire, SG12 7LPHourly rate: £18.00 to £23.00 per hour, plus paid handoverShifts: 8pm to 8am OR 8pm to 8am, shifts available across Monday to SundayHours: Permanent, part time and bank opportunities availableCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateAre you a dedicated and compassionate Registered General Nurse looking for a rewarding career in a caring and supportive environment? We are seeking an experienced nurse with a valid NMC PIN to join our friendly team at Westgate House Care Centre in Ware, Hertfordshire. Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/Why work at Westgate? Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development About the role: Look after the physical, psychological and social needs of our residentsSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredHave full knowledge of and take responsibility to ensure adherence to infection control policies and procedures of the Department of Health and the company at all timesWork in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times About you: The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA compassionate and caring nature, a positive attitude and a flexible work ethic We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...
Technical Sales Representative - New York, NY
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This position is in the Tremco Commercial Sealants and Waterproofing Division CSW Business Unit for New Commercial Construction Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the New York territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - New York, NY
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This position is in the Tremco Commercial Sealants and Waterproofing Division CSW Business Unit for New Commercial Construction Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the New York territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - New York, NY
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This position is in the Tremco Commercial Sealants and Waterproofing Division CSW Business Unit for New Commercial Construction Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the New York territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Compliance Manager (Fire Lead)
Purpose of job: To orchestrate, administer and manage a program of Fire compliance that complies fully with the requirements of The Regulatory Reform (Fire Safety) Order 2005, and to ensure that WCC Corporate and Maintained School premises are sustained in a safe condition that negates or minimises risk in so far as is reasonably practicable for the Council as principal duty holder To act as the qualified, competent person and principal point of contact on all matters of Fire compliance across the WCC Corporate and Maintained School portfolio To monitor, report, advise and support schools staff in their delivery of other non-Fire statutory compliances across those premises in the Maintained School Portfolio for which you are responsible To ensure a plan of ongoing Fire risk assessments and Fire risk assessment reviews are carried out at the recommended intervals, that any remedial actions arising are addressed in a risk based and timely manner, and that appropriate records are maintained To co-ordinate Fire compliance and construction activity to ensure that the requirements of the Councils Fire policy and management are observed To measure service providers performance against associated KPIs and other performance related targets and requirements, and to address any under-performance accordingly To undertake the role of Responsible Person Fire as per the requirements of the WCC Fire policy To prepare detailed financial and performance related bids, reports and schedules of work and to present or convey these to senior managers, heads of department, directors, contractors and stakeholders To provide specialist support and training to WCC staff engaged in the management of Fire Main Activities & Responsibilities: Manage, monitor and review the implementation of the WCC Fire Policy/Strategy, Service Procedures and Risk Assessment control measures Maintain an up-to-date schedule of Fire risk affected premises for both Corporate and Maintained Schools, and ensure that a comprehensive database of current asset data and risk information is maintained Manage the timely delivery and quality assure at Corporate and Maintained School premises, all Fire task, including but not limited to, new Fire risk assessments where necessary, Fire risk assessment reviews, Fire door inspections and weekly Fire checks At Corporate premises, manage and program the risk based and timely delivery of all physical remedial works and management actions arising from Fire risk assessment At Maintained School premises inform, monitor and review the risk based and timely delivery of all physical remedial works and management actions arising from Fire risk assessment At all premises manage and investigate any incidents of Fire outbreak, liaising with stakeholders, management and external agencies as required For all properties maintain detailed, accurate and up to date records of risk assessments and the discharging of actions arising, so as to be able to produce real time management reports and position statements Manage and monitor supply chain performance so as to ensure that all relevant KPIs and any other associated performance related targets are maintained or exceeded and to personally address any shortfalls Ensure that all staff engaged in the management of Fire hold relevant and up to date qualifications or training Across the portfolio, actively assist in the development and delivery of in-house training as and where required At Maintained School premises only, in regard to other non-Fire statutory compliance, maintain an up-to-date schedule of each Maintained Schools’ general compliance requirements and delivery against program, and ensure that a comprehensive database of current asset data and risk information is maintained At Maintained School premises only, support, advise, assist and liaise as required with those staff responsible for discharging the duty to manage both Fire and non-Fire statutory compliance For Maintained School premises in breach of either Fire of general statutory compliance delivery, operate a 3 strike warning system before assuming control of delivery via the WCC FM contract To identify, appoint and control input from third party suppliers in accordance with departmental objectives To prepare contract briefs and associated contract documentation, including regular progress reports to Key Stakeholders including contract performance, spend to budget and KPIs To be responsible for developing and implementing Communication, Procurement, Planning and Finance Plans / KPIs and strategies for each contract (where appropriate) Generic Accountabilities: To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Council’s Equality and Diversity Policy This post meets Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012) and is subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) and the relevant children and/ adults barred list(s) checks. *Delete if not applicable ....Read more...
Consultant Psychiatrist - Forensic Mental Health
Key Highlights Specialist Forensic Psychiatry Role Deliver high-quality psychiatric care across a range of forensic settings including inpatient, community, prison, and court services. Multidisciplinary, High-Impact Service Join a skilled team of mental health professionals committed to evidence-based forensic psychiatric care across Western Australia. Diverse Opportunities Across Subspecialties Positions available in Adult, Youth, and Child & Adolescent forensic psychiatry – aligned with your interests and clinical expertise. About the Mental Health Service The State Forensic Mental Health Service (SFMHS) is a specialised service providing comprehensive forensic mental health care across Western Australia. Operating under the North Metropolitan Health Service (NMHS), SFMHS integrates inpatient units, prison in-reach, court liaison, and community outreach programs. The service plays a crucial role in supporting individuals involved in the justice system with complex psychiatric needs. It is nationally recognised for its multidisciplinary model and collaborative approach with the Department of Justice and Children’s Court. Position Details As a Consultant Psychiatrist – Forensic Psychiatry, you will: Deliver expert psychiatric assessment, treatment, and case management across forensic mental health settings. Provide clinical leadership to multidisciplinary teams across inpatient units, prisons, courts, and community services. Contribute to high-level decision-making around forensic risk assessment and legal liaison. Supervise and mentor psychiatry trainees and junior medical staff. Participate in ongoing service development, teaching, research, and clinical audits. Be actively involved in enhancing patient-centred, recovery-oriented forensic mental health care. This role offers flexible arrangements including full-time, part-time, sessional, or casual work. Benefits 💰 Competitive Remuneration: MP Year 1–9 $321,258 – $417,020 p.a. pro rata 🎓 Professional Development: Opportunities for teaching, research, and participation in national forensic psychiatry forums. ✈️ Relocation & Visa Support: Assistance for interstate and international candidates, including eligibility for the RANZCP Accelerated Pathway. 🧘 Lifestyle & Flexibility: Flexible work options and support for work–life balance within a dynamic and meaningful clinical field. Essential Requirements MBBS or equivalent, with current or eligible registration with AHPRA. Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP) or equivalent specialist qualification. Demonstrated experience in forensic psychiatry or relevant subspecialties (Adult, Child & Adolescent). Strong clinical leadership, communication, and multidisciplinary team collaboration skills. Commitment to recovery-oriented and trauma-informed care models. About Us At Paragon Medics, we prioritise your career growth and personal well-being. We are committed to helping healthcare professionals find fulfilling roles that align with their expertise and aspirations. This is a unique opportunity to join one of Australia’s leading forensic psychiatry services and make a lasting impact in a complex and rewarding field. 📞 For a confidential discussion, contact Kiran at +61 423 310 062 📧 Or email your CV to ....Read more...
eCrime Enforcement Officer
Key Responsibilities Support enforcement and administrative activities in relation to trading standards and online consumer protection. Gather and handle digital evidence in line with legal and forensic standards. Carry out online inspections, research, and intelligence gathering using open-source techniques. Provide evidence in criminal or civil proceedings. Contribute to safeguarding and welfare responsibilities. Additional responsibilities by grade: Grade G: Apply advanced online research techniques and intelligence gathering. Provide enhanced technical support to complex online investigations. Grade H: Take decisions on infringements and enforcement actions. Undertake complex investigations and prepare detailed reports for potential prosecutions. Apply and interpret trading standards legislation in practical scenarios. Grade JK (Lead Officer): Lead national or regional projects, from scoping through to delivery and reporting. Mentor and supervise staff, providing quality assurance on disruption work. Act as authorised officer for covert and overt disruption activities. Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020). Represent the service on national working groups and provide training to partner agencies. Person Specification Essential (Grade F upwards): Strong IT literacy with working knowledge of computer hardware and software. Knowledge of internet technologies and online platforms. Investigative mindset with the ability to analyse information from multiple sources. Good written and spoken communication skills, including the ability to give evidence in court. Grade progression requires: Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA). Increasing knowledge of legislation, digital forensics, and online investigation techniques. Demonstrable experience in trading standards or similar regulatory/enforcement environments. At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence. Desirable: Knowledge of digital forensic best practice and ACPO Good Practice Guide. Awareness of ISO standards relevant to digital evidence handling. Coding/scripting knowledge related to website design or online investigation. Other Requirements Willingness to travel across the UK, sometimes at short notice. Flexibility to work evenings, weekends, and bank holidays as needed. Ability to obtain and maintain NPPV3 security vetting. Access to personal transport for business use. ....Read more...
Consultant Paediatrician
Key Highlights Consultant Paediatrician | General & Neonatal Care Deliver high-impact paediatric and neonatal care in one of Western Australia’s most rewarding regional healthcare services. Collaborative, Multidisciplinary Teams | Opportunities for leadership, clinical governance, and registrar supervision. Generous Remuneration Package | Up to $523,000 AUD p.a. + incentives + relocation support + 5-year contract options. About the Health Service Join a leading regional health service delivering comprehensive paediatric care to communities across Western Australia. As part of a multidisciplinary and consultant-led team, you’ll play a key role in providing general and neonatal paediatrics, developing junior doctors, and improving health outcomes in rural and remote settings. The Opportunity We are seeking a Consultant Paediatrician to join a dedicated and experienced regional paediatrics team. This is a full-time, part-time or sessional opportunity, available on a permanent or fixed-term basis. This role offers: A diverse and clinically stimulating mix of general paediatrics and neonatal care. Outreach service delivery to surrounding communities. Leadership responsibilities in clinical governance, policy development, and quality improvement. Teaching and supervision of junior medical staff including registrars, residents and interns. Participation in a supportive on-call roster shared with a skilled team of paediatricians and trainees. Remuneration & Benefits Annual Salary up to $523,000 AUD p.a. (inclusive of base salary, superannuation, and allowances) Additional Benefits Include: Up to 3 weeks professional development leave annually Regional allowances, relocation assistance, and accommodation subsidies Flexible working arrangements (sessional, part-time, full-time) Visa sponsorship and PR pathway support for eligible international applicants About You You are an experienced and compassionate Paediatrician with: Specialist registration (or eligibility) with AHPRA as a Paediatrician Fellowship with the Royal Australasian College of Physicians (FRACP) or equivalent Demonstrated clinical experience in both acute and chronic paediatric care, with neonatal resuscitation skills A collaborative approach to multidisciplinary teamwork A passion for mentoring junior doctors and improving regional paediatric services Commitment to equity in healthcare and cultural safety, particularly in the care of Aboriginal children and families Specialist International Medical Graduates (SIMGs): Applicants must be deemed Substantially Comparable by the RACP – Paediatrics & Child Health Division to be considered. Location This is a regional-based paediatrics role in Western Australia, working across hospital campuses and outreach clinics. More detail about exact locations will be provided upon application. About Us At Paragon Medics, we prioritise your career growth and personal well-being. We are committed to helping healthcare professionals find fulfilling roles that align with their expertise and aspirations. Contact us today for a confidential discussion about the role and how we can support your transition into regional paediatrics. 📞 +61 2 8316 2844 📧 Apply now or email for more information. ....Read more...
Child & Adolescent Psychiatrist (Tasmania)
Key Highlights Specialist Child & Adolescent Psychiatry Role Lead the delivery of high-quality psychiatric care for children and adolescents across Tasmania’s North West region. Strategic Clinical Leadership Play a key role in shaping services through clinical governance, multidisciplinary team collaboration, and mental health sector development. Live and Work in Tasmania Enjoy a relaxed lifestyle with access to Tasmania’s stunning natural landscapes, plus generous relocation and salary packaging benefits. About the Mental Health Service Child and Youth Mental Health Services (CYMHS) Tasmania is part of the Statewide Mental Health Service under the Department of Health. The service is currently undergoing exciting reforms, expanding clinical services for children and adolescents with severe and complex mental health challenges. With a focus on evidence-based, trauma-informed, and recovery-oriented care, CYMHS is building a new model of youth mental health service delivery. The team is driven by a shared vision to support young people in achieving the best possible health, social, and developmental outcomes. Position Details As a Specialist Medical Practitioner – Psychiatrist (Child & Adolescent), based in Tasmania, you will: Deliver community-based psychiatric services for children and youth aged 0–18 across outreach sites and clinics. Provide clinical leadership and support to the multidisciplinary CYMHS team. Participate in assessment, treatment planning, outreach care, and ED consults. Promote continuity of care through collaboration with GPs, specialists, and service providers. Support clinical governance and continuous improvement aligned with statewide mental health reforms. Contribute to staff supervision, service innovation, and integrated care pathways. This is a permanent full-time (76 hours/fortnight) opportunity with some on-call responsibilities. Part-time options may be negotiated. Benefits 💰 Attractive Remuneration Package $216,300 – $310,389 p.a. + 12% superannuation + additional allowances: Up to 20% North West Recruitment & Retention Allowance $16,974 CPD Allowance Relocation Support up to $15,000 Access to salary packaging options 🌏 Live the Tasmanian Lifestyle: Enjoy work-life balance in a beautiful coastal region with short commutes, excellent schools, and access to nature. 🎓 Professional Growth: Engage in reform-driven service development, teaching opportunities, and research partnerships. Essential Requirements Registration (or eligibility) with the Medical Board of Australia in the specialty of Psychiatry. Current Working with Children Registration. Extensive experience in child, adolescent, and youth mental health. Desirable: Current Driver’s Licence Certificate in Advanced Training in Child & Adolescent Psychiatry (RANZCP) or equivalent Supervisor’s Certificate About Us At Paragon Medics, we prioritise your career growth and personal well-being. We are committed to helping healthcare professionals find fulfilling roles that align with their expertise and aspirations. Whether you're a seasoned Consultant or approaching Fellowship with specialised youth psychiatry training, we’re here to support your move and career transition. 📞 For a confidential discussion, contact Kiran at +61 423 310 062 📧 Or email your CV to ....Read more...
Accounts and Office Manager
Join a young but ambitious consultancy offering a great opportunity to develop and make the role your own. We work hard, have fun and pride ourselves on our collaboration and shared purpose. We are resilient, honest, and solution-oriented, achieving meaningful results through, collaboration, innovation and integrity in every project, for the people they affect and the places they create.What's in it for you? An attractive remuneration package dependant on experience.Flexible working.Long Service Awards.Contributory Pension Scheme.Great social environment with quarterly office meetings & socials.Place of work will be in person but flexibility agreeable.Free Parking. About youYou'll want to make a difference through your work and want to play your part in building a better future - for yourself and for society more broadly. Team spirit plays a huge part in how we operate, both within SGS Hub and with our clients. We're looking for people who, just like us, love to win, and genuinely want to work together and build a culture of teamwork and camaraderie.You'll want to grow with us. At SGS Hub, you get out what you put in. We'll always do our best to help you succeed in your own career and empower you to progress.You'll need to genuinely care - about your colleagues, about SGS Hub, our clients, the work we do and the impact it has.You'll want to help us create a great place to work where we can thrive as a business and as individuals, doing work that we love, that has impact and that we can be proud of.You'll enjoy working in a high-energy, hard-working and fun environment - we enjoy ourselves and our work and bring fresh energy to every project. We all have a part to play in making this happen. Key skills and experience An experienced bookkeeper or accounts professionalConfident using Xero and experienced in managing day-to-day financial operationsHighly organised with exceptional attention to detail and a passion for accuracySomeone who understands the importance of confidentiality when handling sensitive financial informationAble to work independently while also thriving as part of a supportive, collaborative teamSkilled at juggling multiple priorities and ensuring deadlines are met with precisionApproachable and professional, with excellent communication skills across all levelsMotivated by supporting projects and keeping office operations running smoothlyInterested in joining a growing, supportive, and energetic company where your contribution makes a real difference The DetailWe are seeking a driven and approachable Accounts and Office Manager to join our team. We specialise in providing bespoke services to assist our clients with their work winning successes and lead early contractor involvement projects, building and maintaining strong relationships and acting as a trusted partner. We are looking for a dedicated and meticulous Accounts and Office Manager who can work independently and as part of the team to drive an accurate and timely accounting function and able to run the office function and provide project support. We are seeking applications from candidates who have strong experience as a bookkeeper or similar accounting role, with proficiency of the accounting software Xero and a relevant qualification in Accounting or Finance is desirable.The RoleAs Accounts and Office Manager you will take overall responsibility for the accounting function, a range of administrative duties for both the running of the business along with some project specific involvement. We are looking for a candidate with aspirations to assist in the growth of the business also with the growth of their own position and prosperity within the business. There is opportunity for the right candidate to progress their career prospects. The role will be based at our office in Cossington Leicestershire, with flexible working options.Responsibilities and DutiesSome of the Accounts and Office Managers responsibilities will be but not limited to:Accounting Responsibilities: Maintain and update financial records daily using Xero (Purchase ledger & sales ledger)Reconciling bank statements, ledgers and managing cash flow effectively.Reconciling petty cash.Preparation of quarterly VAT returns.Monitor employee timesheets.Preparation of monthly management accounts and report.Assist with preparation of payroll.Preparation of clients quotes and invoices.Chasing payment of invoices and processing remittances.Business plan forecasting through Xero. General Business: Collaborate with team members to streamline processes and improve efficiency.Manage incoming calls, emails and correspondences.Inventory control of office consumables.Filing both hard copies & digital.Welcoming guests and serving meetings.Basic HR duties including holiday chart maintenance, contracts, Health & Safety Policies and Fire Safety.Continuous development of office templates and guides.Manage office contracts, insurances and renewals.ISO 9001 and 14001 document maintenanceManaging accreditation e.g Constructionline Project Support: Support preparing quotes.General project admin and support.Timesheet management through ProjectWorks. Desired Skills and Experience Previous experience in a similar role.A BSc in Accounting/ Finance or AAT qualified or ACCA qualified.Proficiency in accounting software, Xero (Essential).Proficiency in Microsoft Office package (Essential).Excellent organisational skills, managerial/communication skills and time management skills.High levels of attention to detail, commitment to quality and problem-solving abilities.Driving licence and own car, willingness to travel across the UK as required. Full-time role but are open to discussion on working hours for the right candidate.SGS Hub is a collaborative, client-centred pre contract consultancy with a personable approach, adapting to client needs with expertise and reliability. Our internal culture prides itself on open communication, teamwork, and a focus on continuous learning. We're known for our flexibility and accountability when it comes to project execution and delivering results.If you possess a drive for accuracy, strong analytical skills, the ability to communicative effectively with a range of professionals and you are looking for an opportunity to enhance your career prospects within a supportive, ambitious, growing and energetic team we would like to hear from you. ....Read more...