Job Title: Head of Reservations and EventsOur client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!Head of Reservations and Events Benefits:
Monday to Friday shift patterns.A competitive starting package of £50,000 per annum.Bonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Head of Reservations and Events Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Head of Reservations and Event Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required....Read more...
Job Title: Head of Reservations and EventsOur client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!Head of Reservations and Events Benefits:
Monday to Friday shift patterns.A competitive starting package of £50,000 per annum.Bonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Head of Reservations and Events Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Head of Reservations and Event Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required....Read more...
Job Title: Head of Reservations, Sales and EventsOur client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!Head of Reservations, Sales and Events Benefits:
Monday to Friday shift patterns.A competitive starting package of £50,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Head of Reservations, Sales and Events Responsibilities:
Act as a proud ambassador of the restaurant/venue.Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Head of Reservations, Sales and Events Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Freedom and support to pro-actively develop organic leads.Assist with hosting Events when required.....Read more...
Job Title: Head of Reservations, Sales and EventsOur client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!Head of Reservations, Sales and Events Benefits:
Monday to Friday shift patterns.A competitive starting package of £50,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Head of Reservations, Sales and Events Responsibilities:
Act as a proud ambassador of the restaurant/venue.Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Head of Reservations, Sales and Events Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Freedom and support to pro-actively develop organic leads.Assist with hosting Events when required.....Read more...
Group Revenue Manager, London (Hybrid) Hotels, 60k – 65k DOEI’m proud to be representing a company that specialises in the investment, development, and management of hospitality properties. It focuses on acquiring and operating hotels, resorts, and other hospitality-related real estate. They are looking for a strong Revenue professional to join their team and focus on their aparthotel properties.About the role: Responsible for optimising guest stay durations to maximise hotel revenue and occupancy. This role analyses booking trends, sets minimum stay requirements, and collaborates with the revenue and reservations teams to ensure the most profitable use of room inventory.Key Responsibilities:
Analyse booking patterns and guest stay data to identify trends and opportunitiesSet and adjust minimum and maximum length of stay requirements based on demand forecasts.Work closely with the revenue management team to implement pricing and inventory strategies.Coordinate with the reservations and front office teams to manage guest extensions and modifications.Monitor and control room inventory to prevent short stays from displacing more profitable bookings.Generate reports on length of stay trends and provide actionable insights.Collaborate with sales and marketing to promote longer stays during targeted periods.Ensure guest satisfaction by managing special stay requests and modifications.
What we’re looking for:
Demonstrable track record in Revenue Management with ability to grow market share and budget deliveryStrong problem-solving skills, strong IT skills, including Excel and PowerPointStrong background or knowledge of Marriott propertiesFlexible to change and able to react very quickly to that changeFinancially and commercially astuteA very consultative personal style in all aspects of the roleExcellent communicator with the ability to influence up and down the chainAbility to work with minimum supervision, working to own initiativeExcellent verbal and written communication skills with a strong command of spoken and written EnglishStrong organisational skills developed in a fast-paced environment
....Read more...
Job Title: Events Sales Development ManagerOur client is an iconic independent restaurant and event-based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Events Sales Business Development Manager can expect to be part of a very stable and unique operation!Events Sales Development Manager Benefits:
Monday to Friday shift patterns.A competitive starting package in excess of £60,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Events Sales Development Manager Responsibilities:
Strategically manage reactive sales protocols, delegating to their in-house Events Coordinator.Drive and develop organic sales events across the two sites – multiple floors in great locations.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Events Sales Development Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.A confident, proactive sales development manager with knowledge of the hospitality sector and access to business networks.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events and sales enquiries.Have a pro-active role in developing organic leads for the group.Assist with hosting Events when required.....Read more...
Job Title: Events Sales Development ManagerOur client is an iconic independent restaurant and event-based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Events Sales Business Development Manager can expect to be part of a very stable and unique operation!Events Sales Development Manager Benefits:
Monday to Friday shift patterns.A competitive starting package in excess of £60,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Events Sales Development Manager Responsibilities:
Strategically manage reactive sales protocols, delegating to their in-house Events Coordinator.Drive and develop organic sales events across the two sites – multiple floors in great locations.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Events Sales Development Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.A confident, proactive sales development manager with knowledge of the hospitality sector and access to business networks.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events and sales enquiries.Have a pro-active role in developing organic leads for the group.Assist with hosting Events when required.....Read more...
ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
