Reservations Manager – Dublin City
MLR have an amazing opportunity for a Reservations Manager to join this luxury 4* hotel, which is the flagship property with one of Irelands leading hospitality groups. As Reservations Manager, you will bring strong organisational and leadership skills, along with a track record of delivering excellent customer service and maximising room occupancy through effective management of the reservations process. You will lead the reservations team and work closely with the Revenue and Sales departments to ensure seamless communication and a positive guest journey from the very first enquiry.
This a great opportunity to work alongside one of Irelands best Revenue Managers who will help guide and mentor your career development. If you're ready to take the next step in your hospitality career, we'd love to hear from you.
Please apply through the link below.....Read more...
Reservations Manager - World Renowned 5* Wicklow
Maria Logan Recruitment are delighted to be recruiting for an experienced Reservations Manager to join this world class 5* branded property in the picturesque setting of the Wicklow Mountains As Reservations Manager, you will bring strong organisational and leadership skills, along with a track record of delivering excellent customer service and maximising room occupancy through effective management of the reservations process.You will lead the reservations team and work closely with the Revenue and Sales departments to ensure seamless communication and a positive guest journey from the very first enquiry.It will be your responsibility to manage all individual and group bookings, ensure accurate data entry, monitor availability, and support the implementation of pricing strategies to optimise occupancy and revenue.If you're ready to take the next step in your hospitality career, we'd love to hear from you. Please apply through the link below.....Read more...
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain A well-established, boutique destination management company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe. The team is bilingual and internationally minded, combining deep local expertise with a personalized approach to service.They design high-end, customized itineraries that highlight art, history, gastronomy, and wine, collaborating with trusted local partners to deliver authentic and seamless experiences for discerning travellers. Known for their professionalism, creativity, and attention to detail, they have earned a strong reputation among top travel advisors and clients worldwide.As a DMC Customer service manager you will work Monday to Friday on reservations, speaking with providers and clients. If you have previous experience in hospitality or travel industry as a sales manager, group coordinator or concierge, and speak Spanish and English we would love to hear from you!The ideal candidate:
Previous experience in Travel or hospitality Industry at least 3-5 years at level of sales manager, group coordinator, conciergeProficiency in English and Spanish requiredDetail oriented team player, we work individually and in teamsWell-educated, knowledge of the Spanish & Portuguese market is a plusExperience working with Americans is a plusStrong business sense and industry experienceExcellent leadership, coaching and people management skills
Responsibilities:
Responsible for the overall reservationsInteracting with customers daily by answering their questions and directing them to the appropriate service for their needsCreating customer loyalty programs to increase revenue and improve client retentionEstablishing customer service policies and proceduresProvides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.Arranges sightseeing and other tours.Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation timesProvides a variety of business services such as shipping packages and assisting with printing needs.Plans and schedules special events, parties, or meetings.Develops and maintains service relationships to fulfill the needs of customers, guests, or employees.Performs other related duties as assigned.
Perks:
6 months of trainingFun nights with the team – I would eliminate thisPrivate healthcare insuranceTrips with the teamsAfter 6 months, you will access the bonus program for employeesYou work Monday to Friday!
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain Do not miss it!please apply today or send your CV to maria@corecruitment.comget social.......http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Assistant Revenue Manager - 4* Dublin City Centre Hotel
MLR are looking for a skilled Assistant Revenue Manager to join one of Irelands most progressive hotel groups.
In this role, within a prestigious 4-star Dublin City Centre Hotel, you will focus on yielding rooms and maximising revenue, gaining hands-on experience in pricing, forecasting, and performance analysis. You will work closely with one of the best Directors of Revenue in the country, receiving full support and mentoring as you develop your revenue management expertise. This is a unique opportunity to become an integral part of the hotel's senior management team.
If you have a strong background in reservations, a natural ability to optimise performance, and a hunger to grow in revenue management, this is an exciting opportunity to advance your career.
If you would like to join one of Ireland's most prestigious hotel groups, known for investing in their people, please apply through the link below.....Read more...
Front Office Manager – North Dublin
MLR have an incredibly exciting opportunity for a Front Office Manager to join this idyllic 4* country-style property located in the heart of North Dublin. This is a fantastic opportunity for someone who thrives in a warm, guest-focused environment and enjoys being at the centre of daily hotel operations.
As Front Office Manager, you’ll take ownership of all front-of-house operations, ensuring a seamless guest experience from check-in to departure. You’ll lead and motivate a small team, maintain high service standards, and play a key role in upholding our reputation for that genuine Céad míle fáilte!
This is a hands-on role in a close-knit team — ideal for someone who enjoys variety and wants to broaden their expertise beyond the front desk. You’ll gain invaluable insight into reservations, revenue management, and distribution, while working closely with senior management to maximise room sales and enhance the overall guest journey.
If you feel you are ready to take the next step in your career, please apply through the link below. ....Read more...
Day ManagerDallas, TX Salary: $55,000–$65,000We’re hiring an energetic Day Manager to lead daytime operations at a newly opening restaurant in Dallas. This role is ideal for a hospitality-driven leader who excels at guest engagement, operational efficiency, and team motivation.Responsibilities:
Oversee all day shifts, ensuring consistent service execution and smooth transitions into evening service.Manage floor operations, reservations, and guest service standards.Support staff development, training, and performance management.Handle scheduling, opening procedures, and shift reporting.Maintain a strong floor presence and lead by example.
Qualifications:
2–4 years of FOH management experience in a fast-paced, full-service restaurant.Excellent interpersonal and leadership skills.Strong organizational ability and attention to detail.Availability for daytime hours with occasional evening coverage.
....Read more...
We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.About you:
Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.Strong people skills with a natural ability to lead, motivate, and inspire a team.Highly organised with excellent attention to detail.Comfortable working late nights and flexible hours.A genuine passion for delivering exceptional service.
Key responsibilities:
Overseeing the members’ journey from initial enquiry through to departure.Supporting reservations, seating arrangements, and service flow.Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.Ensuring the highest standards of professionalism and hospitality at all times.Maintaining smooth communication between reception, service, and other departments.
Please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
Restaurant Manager – High-End Japanese Restaurant, Central LondonSalary: Up to £70,000 per annum including service charge Location: Central LondonAn exciting opportunity has arisen for an experienced and driven Restaurant Manager to join a prestigious, high-end Japanese restaurant in the heart of Central London. This is a key leadership role, working closely with and reporting directly to the General Manager to deliver exceptional service, operational excellence, and a truly memorable dining experience.As Restaurant Manager, you will take ownership of the day-to-day floor operations, leading and motivating a talented front-of-house team to uphold the highest standards of hospitality and efficiency. You will ensure seamless service delivery, manage staffing levels, drive revenue, and maintain the unique cultural and culinary ethos that defines the restaurant.Responsibilities:
Support and report directly to the General Manager, acting as their key operational partner.Lead, train, and inspire the front-of-house team to deliver an outstanding guest experience.Maintain high standards of service in line with the restaurant’s fine-dining philosophy.Manage daily operations, reservations, and service flow.Monitor budgets, costs, and revenue, contributing to financial targets.Work closely with the kitchen and bar teams to ensure smooth coordination and communication.Uphold health, safety, and hygiene standards at all times.
Requirements
Proven experience as a Restaurant Manager or Assistant General Manager in a luxury or fine-dining setting.Strong leadership and people-management skills with a hands-on, guest-focused approach.Excellent knowledge of Japanese cuisine, culture, or fine-dining service standards (preferred).Commercially astute with experience in P&L management and revenue optimisation.Calm, confident, and professional under pressure.Passionate about hospitality, guest experience, and operational excellence.....Read more...
Director of RoomsSalary: €NegotiableLocation: Rome, ItalyThis luxury 5-star property is looking for a Director of rooms. The Director of Rooms is a strategic and operational leader responsible for managing the Front Office, Housekeeping, and Reservations teams. With a direct team of 4 and broader oversight of room division operations, this role plays a central part in delivering an exceptional guest journey from arrival to departure, with a consistent focus on wellness, sustainability, and emotional hospitality.This position is part of the Executive Committee and reports jointly to the General Manager and Director of Operations.Key Responsibilities
Oversee the performance and daily operations of the Front Office, Housekeeping, and Reservations departmentsEnsure guest experiences reflect the brand's pillars of well-being, sustainability, and personalized serviceFoster a culture of care, mindfulness, and excellence within the Rooms teamLead recruitment, training, and development initiatives to build a highly motivated and service-driven teamImplement operational strategies that support energy conservation, reduced waste, and wellness-oriented service deliveryMonitor guest feedback and satisfaction metrics, implementing improvements as neededMaintain close collaboration with all departments, especially Spa, F&B, and Engineering, to ensure seamless guest serviceOversee departmental budgets, productivity, and staffing levels with a focus on efficiency and qualityRepresent the Rooms Division in strategic discussions at the Executive Committee level
Candidate Profile
3–5 years of experience in a leadership position within a well-structured, international hotel group, preferably in ItalyStrong operational knowledge of luxury hotel Rooms Division functionsExperience leading both Front Office and Housekeeping teams in a 5-star environmentFluent in Italian and English; additional languages are highly desirablePassionate about wellness, sustainability, and innovative guest serviceEmpathetic leader with excellent communication and problem-solving skillsAbility to thrive in a high-expectation, detail-focused, and collaborative environment
Director of RoomsSalary: €NegotiableLocation: Rome, ItalyIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Salary: NegotiableStart: ASAPLanguages: English, German and Arabic is a plusI am working with an Iconic Luxury Hotel brand who is looking for a Director of Sales to join their team.You will be the driving force behind the team and the hotel.My client is a Luxury hotel group so we are looking for someone who appreciates this and who knows how to present this amazing property.A few things we would need to see on your resume:
You have Lead and managed a dynamic sales team before, the hotels team consists of four, including a Sales Manager, two Sales Executives, and a Sales CoordinatorYou know how to Develop and implement strategic sales plans across leisure, corporate, wholesale, and MICE market segments to drive revenue and brand growthYou know how to represent the hotel at international and domestic industry events, trade shows, and client meetings
Language Requirements
Fluency in English and German (minimum B2 proficiency)Arabic language skills considered a valuable advantage for expanding into Middle Eastern markets
Core Skills and Experience
Proven experience in a senior team leadership role within luxury hospitality or high-end travel salesStrong interpersonal and people management skills to inspire, mentor, and lead the team effectivelySenior professional presence with a refined 5-star image and an energetic, approachable demeanorHighly motivated, sales-oriented mindset with a strong drive to generate new business opportunities
Sales Expertise
In-depth knowledge of leisure travel markets, including participation and negotiation with consortia in the US, UK, and EUProficient in managing commission structures and fostering long-term agency partnershipsSkilled in corporate contracting, including experience with Lanyon RFP processes and negotiationsTrack record in negotiating wholesale contracts and building industry relationshipsUnderstanding of MICE business development, including partnerships with event planners and corporate clientele
Responsibilities
Achieve and exceed revenue targets by expanding client portfolios and enhancing existing relationshipsMonitor market trends and competitor activities to identify growth opportunitiesCollaborate closely with marketing, reservations, and operations teams to ensure exceptional client service and brand consistencyPrepare and present regular performance reports to senior management, highlighting achievements and strategic focus areas
Seniority Level DirectorIndustry HospitalityEmployment Type Full-timeJob FunctionsManagementSkills
EnglishSales and MarketingSalesTeam LeadershipSales ManagementSales PlanningMarketingLeadershipLanyon
....Read more...
About the Role
An established inbound travel company is seeking a proactive and detail-oriented Operations Executive to join its FIT (Fully Independent Traveller) Department in London. The successful candidate will play a key role in ensuring smooth daily operations, accurate bookings, and exceptional client communication. Working closely with the department’s Manager, the FIT Operations Executive will help coordinate all logistical, supplier, and internal processes, maintaining high service standards and operational excellence.
Key Responsibilities
Monitor and manage the FIT email inbox, ensuring timely and professional communication with clients and suppliers.
Process incoming FIT reservations, booking accommodations, attractions, and related services through internal systems such as Tourplan and Prioticket.
Build and maintain strong relationships with clients and suppliers to ensure efficient service delivery.
Manage the full operational cycle of FIT bookings, including service confirmations, travel document preparation, and problem resolution.
Review arrival lists and hotel confirmations to identify and correct potential discrepancies.
Produce weekly operational reports for key suppliers to support performance transparency.
Oversee daily close-outs for online travel operators to maintain accurate availability and prevent overbookings.
Create and manage bulk bookings to improve operational efficiency.
Coordinate all aspects of Tour services, including ticket allocation, transport bookings, operational reporting, and trend analysis.
Handle post-departure feedback and complaints, ensuring timely resolution and process improvement.
Perform general administrative tasks to support the wider operations team.
Candidate Profile
The ideal candidate will be a motivated, customer-focused professional with a strong eye for detail and the ability to perform well under pressure. Excellent communication and organizational skills are essential, along with the capacity to manage multiple priorities and maintain accuracy.
Requirements
Proficiency in Microsoft Office (Word, Excel, Outlook) and confidence using online systems.
Excellent written and verbal communication skills in English.
Strong attention to detail, with the ability to prioritize effectively and meet deadlines.
A proactive, independent approach to work combined with strong teamwork skills.
Ability to remain calm and professional in a fast-paced environment.
Desirable
Fluency in an additional European language (French, Spanish, German, or Dutch).
Previous experience in inbound tourism, particularly within the UK & Ireland markets.
Opportunity
This role offers the chance to join a dynamic and collaborative team within a respected travel company. It provides hands-on experience in international tourism operations, career development opportunities, and the satisfaction of contributing to exceptional client experiences.
How to Apply
Interested candidates are invited to submit their CV and cover letter quoting “Operations Executive – FIT Department” in the subject line to the recruitment team via the online application link. Only successful applicants and with unrestricted rights to work in the UK will be contacted.....Read more...
