Do you have experience in supporting a business with excellent administrative support, or have you recently studied business administration and want to make your mark in a new organisation? This role supports the Operations team, working directly with the operational team, in an ambitious not-for-profit business, focused on public sector procurement.This role will provide you with a fantastic opportunity to demonstrate your organisational and collaborative skills, providing exceptional administration service support to all our key stakeholders, both internal and external. Championing a good working culture in a customer-centric business.We're looking for someone who possesses good communication and organisational skills to:
Support operations with administration - being the first point of contact for all stakeholders.Provide efficient and responsive support to the SEC organisation and to action and resolve all requests.Demonstrate pride in delivering excellent customer service.Be organised and methodical in your approach to all work responsibilities.Support stakeholders with solution focused information and outcomes.Be an ambassador for anyone contacting the organisation.
About us:Based in Sittingbourne, Kent, SEC represents social housing providers across London and the South East. As a not-for-profit, we manage around £300m of public sector tenders and are dedicated to driving improvement in procurement practices within the housing sector.Inclusion & Diversity at SEC:We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience, and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.Job details:
Operations Team AssistantSittingbourne, Kent£28,392 per annumFull Time - 35 hours per weekHybrid working arrangements (3 days a week in the office)Benefits include contributory pension, 27 days holiday plus bank holidays, life assurance, private medical insurance (following probation), birthday leave day, retail discounts, and more!
Next Steps:To speak to us informally about this role please contact Amy Silkstone on 07307 153920.If you wish to apply for this role please provide your CV and a written supporting statement demonstrating how you meet the person specification in the job description by 4pm on 19th September 2025.Interviews will be held in our office in Sittingbourne on 29th and 30th September 2025....Read more...
Logging purchase invoices into the property management system
Using the telephone, e-mail and supplier portals to obtain invoices for processing
Maintaining the utility invoice tracker to ensure all invoices are received and processed
Reconciling supplier accounts/statements to ensure that all purchase invoices have been received and processed
Sending invoices and statements to customers
Chasing customers for payment arrears, by telephone and/or e-mail
Maintaining static data to ensure that information held within the accounting system is correct
Creating and running reports using the company’s accounting system
Data entry
Accounts administration
Involvement in finance projects to improve efficiency/control
Any other office duties appropriate to the role
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process.
The knowledge units will be delivered at the EMA training hub in Derby, Leicester or Nottingham (depending on apprentices’ location) through day release
AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit)
Principles of Bookkeeping (Level 2 Unit)
Financial Accounting:
Preparing Financial Statements
Business Awareness
Tax Processes for Business
Management Accounting Techniques
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:When Charles W Clowes founded the CWC Group on 17th September 1964, he did so on the guiding principles of honesty, integrity, passion and innovation. That DNA still runs deep throughout the company, influencing our decision-making half a century later.
Over the next 50 years, Charles diligently built up a major property and development portfolio including industrial, office, retail and housing over more than 120 sites. He had a passion for cars and motor racing as well as flying.
One of Derbyshire’s most successful businessmen, Charles sadly passed in 2015. He is succeeded by his sons David Clowes as chairman, and Thomas Clowes as managing director of the group.
We’ve achieved our success with a small yet dedicated and fully integrated team, whose strength lies in their desire to live and breathe each and every project.
This approach has also allowed us to retain an uncluttered hierarchy and streamlined structure geared towards agility, flexibility and speed of response.
All of this means that when opportunity knocks, we’re ready to respond, quickly and decisively.Working Hours :Monday to Friday, 8:45am to 5:15pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
As the successful candidate you will help generate sales of all Retail Travel products to our ever-growing list of clients, providing a specialised travel service that’s tailor made to customer requirements in line with our mission statement, and values.
If your passionate about travel and eager to grow within a supportive and fast-paced environment, we want to hear from you!
Main Tasks and Activities will include:
Sell and effectively administer chosen travel products to all customers. To include package and independent holidays, cruises, air travel, hotels, car hire and insurance
Input customer bookings onto system and taking responsibility for all aspects of the booking
Create and maintain accurate booking files
Deal with enquires from customers who have already booked and confirmed holidays
Understand how to calculate prices and correctly apply business terms
Provide assistance to the management team in assessing and developing all relevant marketing opportunities for the branch when they arise
Help to maintain profitable branch by building up good relationships with existing customers to ensure repeat business
Take responsibility for understanding targets and other financial measures applicable to the role
Report any Health and Safety concerns promptly to the Branch Manager or the Assistant Manager in the absence of the Branch Manager
This is a unique chance to gain hands-on experience, build industry knowledge, and kickstart a rewarding career in travel- all while being part of a professional, enthusiastic, and customer-focused environment.Training:
This is an Apprenticeship; the successful candidate will work towards the Travel Consultant Level 3 qualification
This will be a work-based apprenticeship, therefore there will be no requirement for a day release to college
You will be allocated an assessor from an apprenticeship training provider who will visit you in the workplace, providing 1-2-1 training, support, and guidance throughout the course
Training Outcome:
After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business.
Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday- Saturday
9:00am- 5:00pm.
(Saturday work will be on a rota and when a Saturday is worked you will have a day off in the week.)Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
We are looking for a highly organised and detail oriented Administrative Assistant to join our telecoms team. The successful candidate will be primarily responsible for creating, checking, and sending order forms for telecom services and products, ensuring that all information is accurate before submission. This role is vital to maintaining smooth operations and excellent customer service.
Main Responsibilities:
Order Form Management:
Create and prepare order forms for telecoms services and products (VoIP, broadband, mobile, hosted PBX, SIP, etc.).
Carefully review all details for accuracy, including customer information, service plans, and pricing
Send order forms to customers, suppliers, or partners within agreed time frames
Track order form progress and follow up as required to ensure timely completion
Data Accuracy & Compliance:
Double-check all documentation to ensure compliance with company processes and telecom regulations
Maintain detailed and organised records of all order forms and related correspondence
Identify and resolve discrepancies or missing information before submission
Customer & Supplier Liaison:
Communicate with customers to confirm order details and requirements
Work with suppliers and internal teams to ensure smooth order processing and service activation
Provide updates to customers regarding the status of their orders
General Administrative Support:
Assist with invoicing and processing of purchase orders related to completed order forms
Update CRM and internal systems with order details and progress notes
Support the wider team with administrative tasks as required
Billing & Finance:
Update and manage Direct Debits for customer accounts
Add new customers to the billing portal and ensure records are accurate
Take customer payments and log them in the system
Support the finance team by reconciling order form charges with invoices
Training:
Apprenticeship level Advanced Level 3 (A level)
Expected Apprenticeship Duration: 14 months + 3 months EPA.
Remote Learning
Training Outcome:
Career and earning potential
Employer Description:Founded in 2008 The Voip Shop started out in the wholesale telecoms market, selling very high quality routes to other wholesalers and VoIP providers. Through providing routes to wholesale customers we have developed strong bilateral relationships with top Tier1 carriers throughout the world, allowing us to purchase the best quality routes at the best rates available on the market. During this time we started developing our Business and Retail Services on an integrated platform that would allow our customers to enjoy the benefits of making low cost calls from a variety of devices without compromising on quality.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories.
This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers, both face-to-face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is placed at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills. You should also be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
