·Part Time Customer Services Administrator / Samples Administrator - Bridgwater - £12.95p/h ·Manufacturing Company ·Permanent role 25 hours per week Monday - Friday (5hrs each day) may increase in hours My Client, a growing manufacturing company based in Bridgwater, is looking to recruit a Customer Services Administrator / Samples administrator to work in a permanent part time role. . This role may suit someone who has previous customer service experience (ideally manufacturing based, but its not a must). The individual must be comfortable spending some time in factory preparing and dispatching samples and managing samples stock. Key Responsibilities will include: - Sample orders: process all our customer sample orders accurately with full customer requirements and details. Use of tools and machines to cut fabric and other materials accurately. - Data Management: keep accurate records of discussions and correspondence with commercial sales team and customers. Accurately maintain the sample log - Sales Support: Support the sales team with the preparation dispatch and tracking of customer samples and in-house sample stock - Administrative Support: maintain telephones, answer main reception and barrier access lines, assist accounts team with invoice queries. Carry out the other appropriate and adhoc duties as and when required The successful candidate must ideally have ·Customer service experience in a manufacturing environment ·Good administrative ·Happy to go into the factory ·Excellent customer service skills The successful candidate will have ideally have worked in the manufacturing sector and may have previously been a CS advisor, sales administrator, client services coordinator, College, Graduate ....Read more...
An exciting opportunity has arisen for an experienced Car Sales Executive to join a well-established car dealership. This full-time role offers a salary of £35,000 with OTE and benefits.
As a Car Sales Executive, you will engage showroom visitors, identify customer needs, and match them with suitable vehicle solutions while providing a tailored, professional service.
You will be responsible for:
* Engaging with customers to build trust, understand needs, and recommend tailored vehicle options.
* Delivering product demonstrations and guiding test drives to enhance customer experience.
* Responding to showroom visitors, online enquiries, and inbound calls to convert leads to sales.
* Maintaining strong product knowledge across the latest models and features.
* Advising customers on vehicle add-ons and finance packages to support their decision-making.
* Following up on potential leads across various channels to maximise conversion opportunities.
What we are looking for:
* Previously worked as a Car Sales Executive, Automotive Sales Executive, Sales Executive, Sales Advisor, Sales Adviser, Sales Consultant or in a similar role.
* Possess sales experience.
* GCSE in English and Maths.
* Strong IT (MS Word, PowerPoint and Excel) and social media skill.
* Valid UK driving licence.
* Right to work in the UK.
Shifts:
* Monday - Saturday: 9am - 6pm(1 day off)
* Sunday: 10am - 4pm on a rota basis
What's on offer:
* Competitive salary
* 30 days holidays including bank holidays
* Eye care Vouchers
* Private Health Plan
* Cycle to work scheme
* Car Leasing Scheme
* Workplace Pension Scheme
* Loyalty & Long Service Awards
* Discounts on car purchases / repairs / parts
* Ongoing training, both in-house and with the manufacturer
Apply now for this exceptional Car Sales Executive opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Client services support administrator / Shipping AdministratorMelksham Manufacturing Export Salary negotiable Permanent role Hours 8.30 - 5pm (37.5 hours) My client is looking to recruit a Client services support administrator to work at their modern site in Melksham. The successful Client services support administrator will be working as part of a small team supporting the International sales managers ensuring excellent service levels are met. Key Responsibilities will include: ·Order Processing - entering orders accurately onto my clients CRM and liaising with shipping and the warehouse to ensure the whole order process runs smoothly ·Client services - Initial contact for all visitors, deliveries, answering phones, handling general enquiries ·Supplier & Products -Ensuring all product information is maintained and updated (product codes, suppliers, packing specs, supplier pricelists) Key skills required for the role: - Previous Administration experience ideally in a manufacturing environment - Excellent communication and attention to detail - Excellent IT skills , ideally ERP experience or similar - Export / Shipping Knowledge helpful but not essential - Supplier contact experience Benefits for the role include Pension (4% matched), Life cover 2 times, Holidays 22 days increases by one day each year of service up to 25 plus bank holidays This role would suit a person that has previously worked as sales support coordinator, administrator, customer service advisor, client service administrator, account coordinator, account administrator, client support, shipping, export role and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Are you a passionate and experienced nurse looking for a rewarding new challenge? We are looking for a talented nurse to join our medical sales team as a nurse advisor to work across both Primary and Secondary Care sectors, delivering high-quality patient care and clinical education while promoting our clients market-leading Ostomy, Continence, and Urology products and services. What Youll Do: Work with key healthcare professionals within your designated territory to promote our clinical solutions and Home Delivery Service Provide training and education on specialist stoma, urology and continence care products to support optimal patient outcomes Conduct patient and product reviews where clinically appropriate Represent the company at clinical events and conferences Collaborate with internal teams including Product Specialists, Stoma Care Nurses, and Business Development Identify and develop new clinical opportunities and access to healthcare providers What Were Looking For: UK Registered Nurse with relevant clinical experience in Ostomy, Continence, or Urology care Passion for patient-centred care and education Excellent communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Willingness to travel within and occasionally beyond your assigned territory with a full UK driving licence What We Offer: Competitive salary and benefits package including a company car Comprehensive training and ongoing professional development Supportive and collaborative working environment Opportunity to make a meaningful difference in patients lives ....Read more...
Role: Business Development Representative (Dutch speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth. They are looking for a
Business Development Representative (Dutch speaker) to join the company on a full-time, permanent basis. This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Dutch speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office (Tues - Thurs) and 2 days at home (Mon & Fri).
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Business Development Representative, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Dutch native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Business Development Representative role in Bournemouth.
Job ID Number: 77821
Division: Commercial Division
Job Role: Business Development Representative (Dutch speaker)
Location: Bournemouth
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As an Apprentice Customer Services Adviser within our small team, you’ll play a key role in the success of an expanding local business, ensuring the office runs like clockwork.
The Apprentice will be responsible for:
Supporting team members in their activities
Dealing with customer sales enquiries and provide suitable quotations to clients over the telephone and face to face
Process mid-term adjustments and inviting renewals
Working as a team to achieve financial targets through selling and servicing of products
Proactively establish customer needs so you can help them with solutions from our full product range
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII) (if applicable)
Level 2 Functional Skills in English and maths (if requested)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
Once qualified you will have the opportunity to apply to join the agency on a full time contract as a motor and personal customer service advisor, there will also be the opportunity to extend your professional qualifications and progress to advising clients on our commercial insurance products
Employer Description:Agents of NFU Mutual Insurance SocietyWorking Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Our client, a globally recognized leading consultancy, is known for its innovation, strong teams, and commitment to digital transformation. With offices worldwide, they offer a dynamic and collaborative work environment, leveraging cutting-edge technologies to drive business success.
They are currently looking for a Senior SAP SD Leading Consultant to join their team based in Poland on Permanent basis (UOP). This role offer is remote with travel option, however you need to be based in Poland.
What’s in it for you?
Works with top global enterprises on digital transformation.
Focused on designing and implementing SAP-driven solutions, especially with S/4HANA.
Emphasizes innovation, strategy, and architecture across complex project landscapes.
Opportunity to work in a fast-growing practice with exposure to the latest SAP technologies and methods
Competitive salary and benefits package.
Key Responsibilities
End-to-end management of SAP S/4HANA projects with a focus on Sales (SD) and Customer Service (CS).
Lead Fit-Gap / Fit-to-Standard workshops, assess business needs, and identify SAP best practices.
Design solutions to bridge functional gaps and enhance processes.
Act as a trusted advisor / sparring partner to clients, often in a project management capacity.
Skills & Requirements
10+ years of experience in SAP
3–5 full lifecycle SAP projects in SD and/or CS.
Strong understanding of Sales Execution and/or Customer Service processes.
Ideally S/4HANA project experience or certification.
Degree in business administration or informatics, or equivalent through experience.
Soft Skills:
Fluent in English with strong communication and presentation skills.
Ability to explain technical concepts to non-technical stakeholders.
Strong business process understanding and stakeholder engagement.
If you are an experienced SAP SD Consultant looking for a challenging and rewarding opportunity within a leading global consultancy, apply now or reach out for a confidential discussion
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
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An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of motorcycles from routine servicing to electrical fault diagnostics
Duties will include:
You will be an Apprentice Service and Diagnostic Motorcycle Technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing motorcycles
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skill levels in all aspects of repair, service, and maintenance of motorcycles
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management.
Upon completion, you’ll earn qualifications that will give you a competitive edge in the industry, including:
Level 3 Motorcycle Technician (Repair and Maintenance) Apprenticeship Standard
Honda Maintenance Technician Award
Functional Skills in maths and English Level 2
Honda Maintenance Technician Award
First Aid for Appointed Persons
Employer Description:Founded in 1976 Miles Kingsport have continued to operate with the same vision in mind – to offer the best sales and after sales experience in the industry. Having held the Honda franchise for all this time you can confident our team know Honda scooters and motorcycles inside out. Our passion for the brand remains strong and you can be rest assured of a great level of service across all departments. We are extremely proud to announce we were voted Best Overall Dealer and Best Aftersales Dealer 2019 by Honda UK and also by customer feedback. Thank you all for your kind comments. We remain focussed to drive the customer experience to the next level.Working Hours :Five days a week, including Saturdays. Exact working days and times to be confirmed.
40 hours a week.Skills: Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Meet and greet people coming in to the office.
Book viewings with vendors or viewing persons.
Negotiate house sales to achieve set targets in line with the company business plan
To appraise and record information relating to properties for marketing purposes (post valuation)
Liaise with purchasers, vendors, solicitors, mortgage brokers, surveyors and all other parties involved in the house buying process as and when required.
Ensure that all management information is reported to branch manager within agreed timescales.
To provide leads and arrange appointments for mortgage advisor.
Operate within the appropriate laws, regulations and company policies.
To actively promote all available services offered by the company.
Record all information on a computer based system.
Training:This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training venue. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.Training Outcome:Upon completion of this apprenticeship and in the longer term you will be given the opportunity to undertake further training as an addition to the role. Employer Description:Are you results driven, capable of providing excellent customer service and excited by the prospect of working within the property industry? We fully invest in our new employees, with a complete training programme. If you are looking to get yourself on the career ladder in Estate Agency, then this is the role for you. Excellent career progression on offer!Working Hours :09:00hrs to 17:30hrs Monday to Friday 09:00hrs to 12:30hrs alternate SaturdaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions- Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.71 with 0.54 hotspot allowance- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Communication skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.78
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.71 with 0.28 store specific allowance
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English,Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 5.00am - 10.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 5.00am - 10.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Are you a confident and analytical individual with a flair for identifying market trends? We are working with a long established and successful FMCG family business focusing on offering a first-class service. They are looking for a Category Manager who can turn all category and shopper data into actionable insights with retailers. This is a full time, permanent role, based onsite every day in Banbury.
As the Category Manager you will be responsible for:
Customer collaboration
Cementing your position as key independent advisor with your buyers, building and maintaining strong relationships
Becoming the category champion by not only delivering monthly updates to your accounts, but by proactively analysing performance, consistently providing an insightful and challenging view on the category
Actively reviewing customer and market data, optimising range and space in with retail/wholesale partners
Flagging risks and opportunities with distribution, to account managers and ensure robust recommendations on future promotional strategy or ranging, including the support of NPD
Inputting into development and evolution of top-line category vision for customer use
Data analysis – not just churning the numbers but telling the story behind them too
Helping to train and coach the rest of the business to make the best possible use of data and insights, so being self-sufficient when it comes to understanding the data will be key
Being outcome focused; results driven
Ability to prioritise quickly in a fast moving, entrepreneurial environment
Happy to roll sleeves up and get stuck in – this is a small team and we need people who are happy to do everything from churning the data to developing the best way to do things to set ourselves up for future growth
As Category Manager you must be/have:
A great communicator and story-teller, comfortable building and presenting data, making firm and insightful recommendations as you go
A proven track record of delivering results and can point to significant insight-led wins and projects helping drive value in your business
Knowledgeable about how to build strong, long-lasting internal and external relationships
Delivering customer-centric solutions to exceed business goals that benefit both parties
Experienced working in category management within the FMCG industry, a bonus if you have experience from a Household, health or beauty category
Comfortable using Kantar/Nielsen/IRI/Circana/Sales Out data
FMCG experience in a category-based role
Experienced in a customer facing category role delivering growth for customers is essential
You will be joining a fast-paced organisation which offers a culture of talent management, career progression, personal development plans and appraisals to keep you on track with your career journey. You will be offered a competitive salary of £45000 and up to 20% bonus (non-contractual).
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Responsibilities:
Shadow established engineers through one-to-one mentoring and coaching activities on our range of products High Speed Separators (HSS), Heat Exchangers (HEX) and Decanters (DEC)
Maintain, repair, install/commissioning at our customer sites across a variety of industries including Marine, Energy and Food and Water (including waste water)
To show qualities around the Alfa Laval values: Teamplay, Exploration, Dedication and Respect
Support improved ‘customer satisfaction’ through improved action and interaction
Be ready to pass on knowledge to others, including the next cohort of future apprentices
Update the systems to reflect work completed and being mindful of potential sales leads
Health & Safety:
H&S is the number one priority for our employees, therefore, ensuring compliance with all personal obligations under Health & Safety legislation and adherence to Company H&S policies and procedures is essential
Abide by site H&S policies and procedures, with special consideration for safe systems of work and practices
Conduct equipment checks, safety audits, risk assessments (RAMS) and safety tours
Review, report and investigate any incident including near misses or any unsafe situation immediately to H&S advisor & via our safety app, and take corrective action to prevent reoccurrence
To promote an environment of continuous improvement
Training:
You will study on a Level 6 Control Systems Engineer degree apprenticeship on a Maintenance Engineering pathway
On completion of this, you will gain a qualification in Engineering at Degree Level 6 Standard
During the first year you will be required to attend the University of Sheffield AMRC Training Centre in Sheffield, full time, for an initial block of study until June 2026
You will do a combination of returning to your workplace or shadowing a field engineer one Friday per month
After the initial block training you will undertake the knowledge study one day a week. This will require attending the AMRC Training Centre in person one in every four sessions, the others being remote (excluding exams and assessment days)
Upon completion of the block training you will be out with the Field Service Engineers, as well as attending the Alfa Laval service centre currently based in Camberley, Surrey for training
In the third year you will be field-based on a full time basis whilst completing your workplace competency qualification
Training Outcome:
Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world
These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide
Employer Description:Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry.
To remain successful, we need to grow and at the same time respect the planetary boundaries. For us, at Alfa Laval, the environmental concern and sustainability is a natural part of our way of thinking and acting, at the same time as it represents a business opportunity. We make it possible to reduce the environmental impact of most industrial processes, both on land and at sea. We are deeply involved in the development of better, safer, and more sustainable food. We improve energy efficiency, and we enable the circular reuse of water.Working Hours :Monday to Friday. Your start and finish times including your shift pattern will be determined by the employing company.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
