This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials.
Key Responsibilities:
Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation.
Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success.
Diary Management: Manage calendars and appointments for CSM, ensuring efficient scheduling.
Legacy Calls: Reach out to previous customers to explore re-engagement opportunities.
Increase Contact Points: Identify opportunities for customer engagement through proactive outreach.
Content Support: Free up CSM time for coaching, and for the creation of training videos and other resources, by managing additional tasks.
Customer Health Monitoring: Track customer engagement, usage metrics, and health scores to pre-emptively address concerns.
CRM Management: Maintain up-to-date records of customer interactions in our CRM system.
Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories.
Training:
Next Level will work closely with you to complete your Level 3 Customer Service Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops are delivered on a one-to-one basis with a dedicated tutor.
During this 15-month apprenticeship, you will work alongside a dedicated team member, mirroring them and assisting where necessary.
You will also undergo on-the-job training to better understand your daily tasks, including research and written projects. All on-the-job training will take place in-house, weekly, within your set working hours.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.
Training Outcome:
We would be looking to keep successful apprentices employed within HBXL, with the potential for completing further apprenticeships to increase your skills.
If staying on with HBXL is separate from your career journey, there will be many other options you could explore with your qualification. Your practical skills learnt during this apprenticeship may be transferrable elsewhere.
Employer Description:HBXL is a UK building software and development company that supplies builders, developers, architects and tradespeople with software for smarter working.
Pioneers of award-winning estimating software, EstimatorXpress, HBXL now offer a range of software to help with all aspects of domestic building. CAD plan drawing software, PlansXpress creates architect quality plans that can be used for building regulations and planning permission and ContractsXpert produces comprehensive and legally binding building contracts. Health & Safety Xpert assesses job risks and produces all the relevant paperwork to implement on site and ProjectXpert helps with all aspects of managing the job, from start to finish.
Software support comes as standard and ongoing product development is at the heart of what makes HBXL so good at what they do.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Trustworthiness,Outbound Calls,Sales....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:We are incredibly pleased to welcome you to Porsche Centre Silverstone. You will find us located 6 miles off of the M1, junction 15A, along the A43 between Northampton and Milton Keynes.
Our impressive showroom which is spread across two floors, features both New and Porsche Approved Pre-Owned Cars. Our state-of-the-art facilities also include a stylish customer waiting area, complete with a coffee bar and barista style coffee machine. You will also find our Porsche Driver’s Selection shop situated downstairs, with a comprehensive display showcasing all of the latest Porsche branded products.
Our workshop is also equipped with the latest technology from Porsche, including 14 ramps, two direct dialogue bays, one MOT bay and one wheel alignment bay.
Visitors to our Centre are sure to receive a warm welcome. So whether you are interested in a New or Pre-Owned Porsche, or would like to maintain your current Porsche with us, our dedicated and highly experienced team will be happy to help.
We very much look forward to welcoming you to our Centre.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key duties / Business and Financial Results:
Develop skills in the use of Microsoft Power BI to create reports that provide solutions to clients’ challenges.
Attain a detailed understanding of the cloud-based financial software and applications in our portfolio, in order to build some basic reports that look for trends and present key data to be shared with clients.
Observe and participate with database management in data warehouses and data lakes for consolidation of client systems and data.
Handle client support queries on their data issues and participate in scoping meetings with clients to ascertain their needs.
Observe and support with software launches and integrations and learn the process of moving data from source to warehouse via middleware and API.
Analyse and interpret data and statistics.
Input into reviewing processes in order to increase efficiency and automate processes.
Training:The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification.
The technical content aligns to and is relevant to employers and the market. Training Outcome:We may (and often do) offer a permanent position post completion of the apprenticeship, but we are just as open to support your career aspirations elsewhere to build the talent in an industry we are passionate about.
Benefits:
24 days holiday plus bank holidays, can buy or sell up to five days, 1 month before the start of the holiday year after probation period
Snacks and drinks provided in the office
Monthly Health and Wellbeing payment
Private medical insurance after probation period, family members can be added at your own expense
Pension via Nest after 3 months
Death in service and Yulife App
Employer Description:Outserve Limited is a UK-based team of experts who offer software implementation, integration, automation, and accounting services for small to medium enterprises. We help clients grow and scale their business with data-driven decisions.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Passion for data analytics....Read more...
Install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls. Depending on the work required, they may spend the day at one site or working across a number of venues, working to deadlines.
An apprentice will work with a fully qualified engineer to assist them in the day to day jobs and learn how this is done.
An apprentice will also assist in the completion of compliance documentation and paperwork on the completion of jobs.
Installations involve unpacking and in some cases assembling equipment, connecting in accordance with the equipment manufacturer’s instructions to suitable services (gas, electricity, water and drainage) and commissioning.
Where an installation involves the removal of equipment, they disconnect the redundant item, remove it to a safe area for disposal and make safe any services no longer required.
On maintenance visits, engineers visually inspect the equipment, check the services for any problems, carry out maintenance tasks as specified by the manufacturer, and test the equipment is functioning as designed.
On repair visits, engineers establish the problem from the customer, check the faulty item to confirm the problem, diagnose the fault, adjust or repair or replace faulty components, and test the equipment after repair to ensure that it is working correctly.
Engineers are qualified and registered with Gas Safe for the types of appliances they are working on and retain their currency.
In your daily work, you will interact with venue personnel, such as chefs, catering managers, facilities managers, managers/owners and kitchen staff. Personnel from equipment manufacturers technical support services, and equipment and spares suppliers’ sales and technical staff. You may also liaise with Environmental Health Officers and other trades personnel, such as builders, electricians etc. Internally, they will interact with company management, office staff and other technicians.
Once qualified you will be responsible for planning your schedule and logistics to meet customers’ requirements and location. Reporting to the correct person in the customer’s premises and agreeing the purpose of their visit and managing customer expectations.
At all times, presenting a professional image of the company. Engineers largely work on their own and unsupervised – self-managing, however occasionally on maintenance visits to larger kitchens, you may work alongside other Engineers or a Supervisor.
You must ensure the quality and accuracy of work carried out, ensuring the health, safety and welfare of self and others - working in line with legislation.
You will have the authority to determine action, including the disconnection or isolation of equipment. You are responsible for ensuring that their tools and equipment are fit for purpose and that their vehicle is roadworthy.
You will also be responsible for maintaining a stock of spares to an agreed level.
Training:Training will be in person at Nescot College - 1 day a week, for the duration of the apprenticeship.Training Outcome:Catering Engineer, Commercial Catering Engineer.Employer Description:We are a family run team of commercial catering engineers and equipment installers based in Ringwood serving Bournemouth, Poole, Southampton, Eastleigh, Portsmouth, Weymouth, Basingstoke, Guildford, Salisbury, Reading, Dorchester, Chichester and surrounding areas. Our team of experienced professionals are fully qualified and complete any job with care and efficiency.Working Hours :Working patterns change based on business need and individual preferences however, our Engineers largely work flexibly between 07:00 - 17:00.Skills: Communication skills,Organisation skills,Problem solving skills,Initiative....Read more...
This is an apprenticeship role, delivered by Robert Bosch Ltd.
An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice.
If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills.
Training will be provided both in the workplace and at the Renault Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician.
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.
You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent.
Duties will include:
Fundamentals of specific vehicle systems, including but not limited to…
Steering & suspension
Braking systems
Battery & charging systems
Exhaust systems
Air-conditioning systems
To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification.
These include:
Interpersonal skills and customer service
Parts & managing stock Levels
ADASFGAS
Basic electrical vehicle awareness
Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification.Training:This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd.
Training is delivered on a block release basis at the Alliance Training Centre in Doncaster.
This means your college-based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship.
All associated costs for training are met by the employer/the programme and there will be no cost to you/your parents, or guardians.
Assessments will also be conducted in the workplace by a dedicated training assessor. You will also be assigned a workplace mentor for support in the dealership.
As a result you will receive the following qualification:
• Autocare Technician Level 2
There may also be an opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.Training Outcome:Possible permanent role upon successful completion of the apprenticeship.Employer Description:With a variety of manufacturers under the Hendy umbrella, we are proud to represent Abarth, Alpine, Citroën, Dacia, Fiat, Ford, Honda, Hyundai, Iveco, Jaguar, Kia, Land Rover, Lotus, Mazda, MG, MOKE, Nissan, Peugeot, Renault, Škoda and Vauxhall.
Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent - that means plenty of choice and various sites for you to visit, all offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business.Working Hours :Monday - Saturday between 8am-6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This is an apprenticeship role, delivered by Robert Bosch Ltd.
An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice.
If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills.
Training will be provided both in the workplace and at the Renault Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician.
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.
You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent.
Duties will include:
Fundamentals of specific vehicle systems including but not limited:
Steering & suspension
Braking systems
Battery & charging systems
Exhaust systems
Air-Conditioning systems
To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification.
These include:
Interpersonal skills and customer service
Parts & managing stock Levels
ADAS
FGAS
Basic electrical vehicle awareness
Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification.Training:
This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd
Training is delivered on a block release basis at the Alliance Training Centre in Doncaster
This means your college based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship
All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians
Assessments will also be conducted in the work place by a dedicated training assessor. You will also be assigned a workplace mentor for support in dealership
As a result you will receive the following qualification:
Autocare Technician Level 2
Training Outcome:
Possible permanent role upon successful completion of apprenticeship
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician Standard
Employer Description:With a variety of manufacturers under the Hendy umbrella, we are proud to represent Abarth, Alpine, Citroën, Dacia, Fiat, Ford, Honda, Hyundai, Iveco, Jaguar, Kia, Land Rover, Lotus, Mazda, MG, MOKE, Nissan, Peugeot, Renault, Škoda and Vauxhall.
Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent - that means plenty of choice and various sites for you to visit, all offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business.Working Hours :Monday - Saturday between 8.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Job duties include:
To assist in the processing of purchase invoices for the group.
To assist in processing supplier payments.
To assist in processing payments for rent accounts.
Reconcile supplier and other creditor accounts on a regular basis.
Responsible for opening.
Finance team post and onward distribution.
Assist in the administration and maintenance of the procurement system, IPOS Responsible for the filing of supplier payment runs.
Handling purchase ledger ‘customer’ queries.
Responsible for the allocation of non-rent sales cash.
Participate in the Finance Team activities Contribute to maintaining an effective work-place.
No job description can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this document.Training:Advanced Diploma - AAT Level 3
Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax.
Advanced Synoptic Assessment.
The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:To go onto another finance qualification.Employer Description:The Newlon Group consists of Newlon Housing Trust, the parent of the Group, and its five subsidiaries – Outward, Newlon Fusion, Access Homes, NewlonBuild and NewlonInvest.Newlon owns or manages around 8,000 affordable homes, primarily in nine boroughs in north and east London, with many more in development. We provide housing for people nominated from local authority waiting lists, to help people take their first step on the property ladder.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Main responsibilities:
To ensure confidentiality and the security of all client details, files and correspondence
To do all necessary audio and copy typing, filing, scanning and photocopying within the PWT department
To make and receive telephone calls, send and receive emails and have contact with clients and third parties as directed by the Fee Earners, Line Manager, Team Manager and or Head of Department. To deal with non-legal enquiries from Solicitors, Clients and third parties
To be responsible for file opening and closing, ID and AML checks, data entry and updating DPS as directed by the fee earners, line manager, Team Manager and or Head of
Department
To be responsible for closing files to include the proper storage of documents, ensuring ledgers are clear and Certainty registration where applicable
To be responsible for the severance of properties as directed by any Fee Earner in the team
To undertake general office administration tasks including those associated with client work such as taking payments, organising files, preparing receipts for documents and keys etc.
To attend home visits where feasible to act as a second witness to a Will
Assist with sales and marketing activities such as enquiries tracking and seminar organisation
To provide relief reception cover, as required
To engross documents ready for signing appointments for the fee earners
To undertake other duties which may from time to time be allocated by your line manager, Head of Department, Team Manager, other Fee Earners or the Legal Assistants
Company Benefits:
Salary at or above market rate reviewed annually
25 days annual leave plus Bank Holidays, Christmas closure days and loyalty holidays
Buy and Sell Salary Sacrifice Holiday Scheme
Electric Car Leasing Salary Sacrifice Scheme (subject to eligibility)
Cycle to Work Scheme
Day off for your Birthday
Long Service Awards – additional Annual Leave and 10 Year Club Membership
Life Assurance
Enhanced Maternity, Paternity and Adoptive Leave
Salary Sacrifice Pension Scheme
Flexible Working / Hybrid Working
Employee Assistance Programme with access to virtual doctors’ appointments
Company Sick Pay
Complimentary Will
CSR – annual paid day’s leave to volunteer for a charity
Employee discounts on our legal services
Employee Introduction Bonus scheme
Funding of professional subscriptions and training
Financial Education
Enhanced Eye Care
Training:
Business Administrator Level 3 Apprenticeship standard with Legal Pathways
Training Outcome:
Potential to progress to a Paralegal position
Employer Description:Lawson West is an ambitious and well-established law firm committed to providing a very high quality service across a wide range of practice areas. Lawson West Solicitors has been providing expert legal advice to the people of Leicester, Leicestershire and beyond for over 40 years. Their services cover Probate Wills & Trusts, Residential Conveyancing, Employment, Family, Commercial Property and Commercial Corporate.Working Hours :Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
We are seeking to employ and train a Technical Product Design Apprentice through advanced apprenticeships.
As a technical apprentice, you will:
Be highly trained to work in the world of Engineering and Manufacturing in the Food Industry Sector the world’s leading supplier of Food Packaging Machines and Equipment.
Receive initial training and development that will be broad based leading to a first appointment as a Technical Design Engineer focused in Product Design.
Be involved in utilising in house software to develop and design machine lines to be installed at customer sites.
You will get the opportunity to spend time in multiple departments to gain an understanding of the products and the new automation project as well as taking ownership of design tasks and projects
The roles mentioned above will feature a range different engineering activities aligned to the job roles with a detailed development plan for the four years of their apprenticeship programme.Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including:
Advanced Manufacturing Engineering Foundation Competence – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Development Competence - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK
In house training in line with your requirements.
Further qualifications deemed necessary by your employer
On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:On successful completion of the programme, apprentices may have the opportunity to progress within Ishida into more specialised or senior technical roles. The company encourages internal progression and will support further qualifications aligned to career growth and business needs.Employer Description:About Ishida
Ishida is a world leader in the design, manufacture and installation of weighing and packing line solutions, Ishida has an in-depth understanding of many diverse industries – from meat to confectionery, from snacks to frozen food and more. Ishida Europe has its headquarters in Birmingham, UK, and serves Europe, the Middle East and Africa (EMEA). We have wholly owned Ishida sales companies in 9 countries, and committed, experienced agents and distributors in a further 15 countries. Innovative weighing and packaging equipment plus complete line solutions for these territories are developed and constructed in our UK manufacturing facility.
Our people:
The wealth of knowledge and experience of Ishida personnel enables manufacturers to benefit from the best solutions to improve their weighing and packing operations. This allows customers to focus on their own business, while we focus on solving their challenges.
Our innovations:
Ishida Europe uses know-how, creativity and state-of-the art technology to develop weighing and packing solutions enabling our customers to stay ahead. We aim for continuous technical improvement - from our revolutionary multihead weighers and check weighers to our latest innovations such as the tray sealers and case packing systems.Working Hours :At Make UK: Monday - Thursday, 8.00am - 4.30pm. Friday, 8.00am - 12.30pm.
At Ishida - you will work 38.5 hours over 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
Contract Manager - Doncaster – £30-£35k p/a - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Contract Manager, to be based at our client site in Doncaster. Do you: Have demonstrable experience working within HGV driver recruitment? Have a passion for sales and business development? Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment? Your own full UK driving licence is essential, as travel to client sites will be required. Contract Manager - Role & Responsibilities Responsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people management KPI and SLA ReportingPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also. Trainee Contract Manager - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 10:00 - 18:00.You will also be required to undertake an on-call facility, which will be pre-planned on a rotational basis. Contract Manager - Candidate Requirements You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will understand the legal demands of working within the driving sector (such as WTD, HGV License requirements, Infringements etc)You will be able to demonstrate at least 2 years experience working in Recruitment within a transport environment. Contract Manager - The PackageFinancial: Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiatives Annual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the year Independent HR team for training, advice and supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today. Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Company OverviewThe Opportunity Hub UK is recruiting on behalf of an innovative financial services firm specialising in illiquid markets. This independent organisation is renowned for delivering best-in-class financial solutions within sales, trading, and advisory, particularly for institutional and high-net-worth clients. Established in 2009, the firm has extensive expertise in trading distressed debt, credit securities, and other illiquid assets, consistently adding significant value by addressing complex liquidity and execution challenges.Experienced Back Office Support – Fixed IncomePosition: Experienced Back Office Support – Fixed IncomeLocation: Central London (Office Based)Salary: £50,000 - £65,000 per annumJob OverviewWe’re looking for an experienced back-office professional to support essential fixed income transactions and operations. This role is an excellent opportunity for someone with established experience in financial operations and a strong grasp of fixed income products and settlement processes. As an Experienced Back Office Support – Fixed Income, you’ll contribute to the smooth operation of the firm’s fixed income activities.Here’s What You’ll Be Doing:Trade Booking and Confirmation: Managing the booking and confirmation process for complex fixed income trades, ensuring timely and precise handling.Settlement and Reconciliation: Overseeing settlement activities and conducting reconciliations to resolve any discrepancies effectively.Compliance and Regulatory Reporting: Ensuring that all fixed income transactions comply with regulatory standards, including comprehensive record-keeping and reporting.Process Improvement: Identifying and implementing best practices to enhance operational efficiency.Client and Counterparty Management: Serving as the primary contact for clients, brokers, and counterparties to resolve trade-related issues.Technical Support: Leveraging industry-standard software to support fixed income transactions and reporting needs, providing troubleshooting as needed.Here Are the Skills You’ll Need:Experience: At least 3 years in a back-office role, ideally with exposure to fixed income or related financial products.In-Depth Knowledge of Fixed Income Products: Solid understanding of bonds, loans, structured products, and general market practices.Regulatory Knowledge: Familiarity with compliance standards pertinent to fixed income trading and settlement processes.Analytical Skills: Strong ability to analyse discrepancies and troubleshoot operational issues.Technical Proficiency: Proficiency with industry tools such as Bloomberg, TradeWeb, and advanced Microsoft Excel.Communication and Interpersonal Skills: Excellent communication skills for engaging with internal and external stakeholders effectively.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are the Benefits of This Job:Competitive Salary: Offering a strong salary with performance-based incentives.Industry Exposure: Gain valuable exposure to a diverse array of fixed income products and industry practices.Career Development: Support for continuous professional development and career growth opportunities.Why Pursue a Career in Fixed Income Back Office Support?A career in fixed income back office support provides essential experience in the financial services sector, developing highly transferable skills in trade operations and regulatory compliance. Working in fixed income offers a unique perspective on market mechanisms, enabling you to gain expertise in managing and supporting complex transactions. This role opens pathways for advancement within the financial industry, especially in finance and operations.....Read more...
£30,692 (raise after probation) + Hybrid Working + Great Benefits
In order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will oversee the delivery of a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control, team management and, of course, customer service. As such, applications are encouraged from job seekers that have a number of years’ experience in a customer service or operations delivery role and are now looking for their first role with managerial and supervisory experience. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction. Key Responsibilities
To distribute marketing material for appropriate services.
To respond to queries regarding appropriate services from prospective customers.
To provide quotations for appropriate services to prospective new customers.
Is responsible for ensuring that training is being carried out to enable other staff can carry out the process.
To regularly update customer contract schedules with dosimetry information
To prepare service usage data for regular customer contract reviews in line with the Contracts Team.
To administer the dosimetry service including making all additions, deletions, and routine amendments to customer accounts.
To answer phone call queries received and provide first-line customer service support for dosimetry and RPA queries.
To record all queries received, either by telephone or email, on the company database. This includes monitoring shared inboxes daily.
To record all dosimetry packages shipped. This includes dosimeters sent by customers, scanning each badge back into our facility and suppliers
To raise cases appropriately for Scientifics Team following all procedures, processes, and time frames.
Ensure all tender opportunities are sent to sales for new RPA customers.
To assist with invoicing and credit control.
To deliver all work in accordance with the Company’s Quality Management System (QMS) and all applicable work instructions.
To assist with training new staff within the team.
Skills & Experience
Previous experience in a customer focussed or operational delivery role
The ability to act as a mentor and provide leadership to a small team.
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Supervisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
Retail Stock Replenishment Assistants
£13.73 per hour inclusive of holiday pay (£12.25 per hour + £1.48 = £13.73 p/h holiday pay)
Southampton
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK’s leading grocery supermarkets. We have Retail Stock Replenishment Assistant opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of Retail Stock Replenishment Assistant's to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis. Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management. You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights). Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our Dashboard.
Travelling maybe involved when local work is not available. Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
Our client is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.
C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.....Read more...
Food and Beverage Manager - 4* Hotel, SouthamptonSalary: Up to £45,000 + BonusWe are seeking a dynamic and experienced Food and Beverage Manager to lead the operations of all food and beverage outlets, ensuring exceptional guest experiences and effective team management while operating within budgetary guidelines.Key Responsibilities:
Oversee day-to-day operations of all food and beverage outlets
Maintain outstanding levels of customer service and satisfaction
Ensure adherence to brand standards and company policies
Recruit, train, manage, and develop the food and beverage team
Handle guest feedback and resolve issues efficiently
Manage budgets related to food, beverage, and staffing costs
Set and monitor departmental goals, schedules, and procedures
Collaborate on menu development with culinary team members
Conduct monthly stock takes and manage inventory
Motivate and incentivise team members to drive sales and performance
Conduct performance reviews and development plans for managers
Regularly evaluate guest feedback to support continuous improvement
Lead effective team communications and departmental meetings
Promote sustainable practices and environmental awareness
Support interdepartmental cooperation and uphold safety standards
What We’re Looking For:
Proven experience in food and beverage management or supervisory roles
Strong financial acumen and ability to meet targets
High standards of professionalism and personal presentation
Ability to lead and inspire a team in a fast-paced environment
Strong problem-solving and decision-making skills
Flexibility and willingness to adapt to varied tasks and challenges
Commitment to personal and team development....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Quality Control Manager manages the Quality Process to ensure we are effectively meeting our key business metrics and satisfying all customer product requirements. Key responsibilities include Quality, Lean and Six Sigma, and Continuous Improvement with responsibility for ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality related functions in the plant. Act as primary plant liaison with Customers dealing with their processing issues. Participate in the development of specifications for processing, products, and materials. Work directly with Corporate and local Purchasing on vendor quality or supply issues; assist with vendor selection and qualification. Manage ISO Quality systems. Lead the lean/six sigma initiatives in the plant. Respond to and report on internal and external quality concerns - manage the root cause investigation, corrective action implementation and follow up, and the SAP quality process. Interact professionally and timely both verbally and in writing with customers and sales force. Develop quality standards for raw materials and finished products. Oversee all lab functions and personnel, assuring safety and integrity of those operations. Test on raw materials and finished product as required. Implement material cost saving plans where and when appropriate. Participate in annual budget planning. Assist in all compliance activities, especially Hazcom and maintaining SDS system. Other projects/tasks as assigned.
EDUCATION REQUIREMENT:
Degree in Quality, Chemistry, Chemical Engineering, Materials, Polymer, or Business.
EXPERIENCE REQUIREMENT:
2+ years' related experience. Experience in Quality Programs (Lean, ISO, Six Sigma).
CERTIFICATES, LICENSES, REGISTRATIONS:
ISO certification.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
ISO knowledge. Six Sigma / Lean Thinking. Training experience. Strong communication skills (written, verbal). Confidentiality.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Key Responsibilities:
Support the day-to-day administration and maintenance of the Joblogic system
Maintain data accuracy and consistency within the system by regularly auditing records, identifying quality issues, and supporting data cleansing initiatives
Support the creation and distribution of operational and performance reports, working closely with various departments to gather and understand their data needs
Collaborate with operational teams to improve the quality and timeliness of data entry
Troubleshoot and escalate system issues with the relevant stakeholders or Joblogic support
Work with the data team to identify trends, inefficiencies, and opportunities for automation to improve efficiency
Assist in developing clear and accurate documentation, including user guides and best practices for Joblogic. Maintain records of procedures, findings, and data definitions to support system consistency and user understanding
Assist in gathering, organising, and analysing data from a variety of sources
Maintain and update dashboards and reports for internal teams
You will learn to use business intelligence tools and databases (e.g., Excel, Power BI, SQL).Training:QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship.Training Outcome:90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.
What we offer:
Full support towards your Data Analyst Level 3 or 4 apprenticeship
A collaborative, supportive team environment
Opportunity to gain hands-on experience with operational data systems
Long-term development opportunities within a growing business
Benefits:
Critical illness cover
Company sick pay and income protection
Company Health Insurance
Above statutory holidays allowance
Increased holiday allowance with service
Employee assistance programme
Work related training/memberships/subscriptions paid
Pay It Forward Monthly Bonus/Yearly review
Free parking
Pension
Death in Service
Employer Description:Commercial Maintenance Services UK Ltd (CMS) are a nationwide market leader in Facilities and Commercial Building Maintenance. Established in 2000, CMS have built a reputation for delivering trusted and specialist M&E Hard and Building Maintenance Services to clients across the UK.
With a team of over 190 employees operating 24/7, 365 days a year, CMS offers a range of integrated commercial maintenance services, including reactive and planned Gas, Heating, Plumbing, Air Conditioning, Electrical, Catering Equipment installation, repair and maintenance.Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
On a day-to-day basis as an apprentice, you will be doing the following:
Working independently or as part of a team
Following fabrication/assembly manuals from set out to completion
Learn how to fabricate to the specifications set out by our various system suppliers
Learn techniques to enable you to fabricate the product to a high standard that meets our client’s requirements
General housekeeping & work area cleanliness
Loading, unloading, and general labouring
General Health & Safety
Health & Safety rules and regulations
Training:All aspects of your training will be delivered on-site with your employer.
As an apprentice you will receive from your employer 6 hours each week for your off the job training, this included as part of your working weekly hours. Off the job training is there to help with your learning and development of the knowledge, skills and behaviors as part of your apprenticeship standard.
Majority of these 6 hours will be spent on site with your mentor learning, along with having time set aside away from your normal day to day working environment for you to complete study time in which will help you with the completion of targets set by your assessor (e.g. workbooks, online learning, research, self-study).
You will also have regular site visits every ten to twelve weeks from your designated assessor, who will monitor your progress throughout your apprenticeship program.Training Outcome:
Potential for the candidate to progress through the company and gain experience within all sectors. The main aim is to bring somebody into the team and for them to develop and become a key team member.
We are looking to invest our knowledge, skills, and time in the right person. This position has the potential to develop into a successful career for the right candidate with the position growing with the company.
Employer Description:Peak Aluminium Systems Limited is a specialist in commercial aluminium fabrication and installation with a string of prestigious project to its credit.
We offer a complete service from initial design consultation through to manufacture, installation and glazing with an after sales service which is second to none.
Over many years we have completed a range of projects working with many of the UK’s premier architectural consultants and contractors.
Design and Technical Department
Using the latest computer technology our experienced team of ‘in house’ CAD Technicians are fully equipped to design and develop each and every aspect of the job in hand.
Fabrication
All fabrication is carried out at our factory in Nottingham by our team of highly skilled fabricators.
Control of our own manufacturing allows us to maximise the level of accuracy and quality which are essential elements for the overall performance of the façade.
Contracts
All contracts are managed by our team of in house Contracts and Project Managers – all of whom have the expertise to oversee every element of the project to the highest standards.
We also have the experience to advise our clients on the most suitable methods to interphase our products with other elements of the building façade.
Products
With reliability and quality being paramount at Peak we only use products from the leading systems companies.
The wealth of experience we have built up over many years in the industry enables us to advise clients on the most appropriate system for each project.
As well as our own technical and design knowledge we also have very close ties with all the technical departments of each of the systems companies we partner with.
Product Range
• Curtain Walling
• Windows
• Doors
• Automatic Doors
• Revolving Doors
• Shopfronts
• Rooflights
• Structural Glazing
• Canopy’s
• Brise Soleil
• Fire Rated ProductsWorking Hours :Monday to Friday – times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Patience,Physical fitness....Read more...
This is an apprenticeship role, delivered by Robert Bosch Ltd.
An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice.
If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills.
Training will be provided both in the workplace and at the Renault Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician.
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.
You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent.
Duties will include:
Fundamentals of specific vehicle systems including but not limited:
Steering & suspension
Braking systems
Battery & charging systems
Exhaust systems
Air-Conditioning systems
To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification.
These include:
Interpersonal skills and customer service
Parts & managing stock Levels
ADAS
FGAS
Basic electrical vehicle awareness
Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification.Training:
This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd
Training is delivered on a block release basis at the Alliance Training Centre in Doncaster
This means your college based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship
All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians
Assessments will also be conducted in the work place by a dedicated training assessor. You will also be assigned a workplace mentor for support in dealership
As a result you will receive the following qualification:
Autocare Technician Level 2
Training Outcome:
Possible permanent role upon successful completion of apprenticeship
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician Standard
Employer Description:There's never been a more thrilling time to be part of our Renault Group apprenticeship programme and experience the pride and prestige of working with one of the world's largest and most pioneering car manufacturers.
We are looking for bright, ambitious, driven individuals who can showcase their potential and become part of the Renault future. From day one, you'll get hands-on learning experiences, whilst enjoying the benefits of full-time paid employment at a Renault Dealership.
Are you ready to dive into our exciting apprenticeship opportunities and join us on our Renaulution?
Discover our Automotive and Customer Service programmes or browse through our current job openings.
Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent - that means plenty of choice and various sites for you to visit, all offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business.Working Hours :Monday - Saturday between 8.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Responsibilities:
Shadow established engineers through one-to-one mentoring and coaching activities on our range of products High Speed Separators (HSS), Heat Exchangers (HEX) and Decanters (DEC)
Maintain, repair, install/commissioning at our customer sites across a variety of industries including Marine, Energy and Food and Water (including waste water)
To show qualities around the Alfa Laval values: Teamplay, Exploration, Dedication and Respect
Support improved ‘customer satisfaction’ through improved action and interaction
Be ready to pass on knowledge to others, including the next cohort of future apprentices
Update the systems to reflect work completed and being mindful of potential sales leads
Health & Safety:
H&S is the number one priority for our employees, therefore, ensuring compliance with all personal obligations under Health & Safety legislation and adherence to Company H&S policies and procedures is essential
Abide by site H&S policies and procedures, with special consideration for safe systems of work and practices
Conduct equipment checks, safety audits, risk assessments (RAMS) and safety tours
Review, report and investigate any incident including near misses or any unsafe situation immediately to H&S advisor & via our safety app, and take corrective action to prevent reoccurrence
To promote an environment of continuous improvement
Training:
You will study on a Level 6 Control Systems Engineer degree apprenticeship on a Maintenance Engineering pathway
On completion of this, you will gain a qualification in Engineering at Degree Level 6 Standard
During the first year you will be required to attend the University of Sheffield AMRC Training Centre in Sheffield, full time, for an initial block of study until June 2026
You will do a combination of returning to your workplace or shadowing a field engineer one Friday per month
After the initial block training you will undertake the knowledge study one day a week. This will require attending the AMRC Training Centre in person one in every four sessions, the others being remote (excluding exams and assessment days)
Upon completion of the block training you will be out with the Field Service Engineers, as well as attending the Alfa Laval service centre currently based in Camberley, Surrey for training
In the third year you will be field-based on a full time basis whilst completing your workplace competency qualification
Training Outcome:
Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world
These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide
Employer Description:Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry.
To remain successful, we need to grow and at the same time respect the planetary boundaries. For us, at Alfa Laval, the environmental concern and sustainability is a natural part of our way of thinking and acting, at the same time as it represents a business opportunity. We make it possible to reduce the environmental impact of most industrial processes, both on land and at sea. We are deeply involved in the development of better, safer, and more sustainable food. We improve energy efficiency, and we enable the circular reuse of water.Working Hours :Monday to Friday. Your start and finish times including your shift pattern will be determined by the employing company.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
A normal day would include:
Learning how to list products on Shopify and not on the high street and any other platforms we partner with in the future
Monthly stock takes
Potentially some purchasing and buying in the future of gift items like candles, chocolates, facemasks etc.
Support on seasonal photo shoots for new ranges
Support for data entry
Customer outreach support
Social media management
Ad hoc duties may include – making refreshments if we have a client meeting, general office support, taking phone calls/messages, greeting visitors, support with DHL/Royal Mail post – incoming/outgoing, invoice support
Occasional support may be needed on Urban Bliss for holiday covers etc., where the brands overlap with the shared teams at times but primarily this would be a Parcel London-specific role. Our previous apprentice, Lauren Bourke who is now permanent, supports both brands
As we are a gifting company, there will be an element of picking and packing, creating labels to send gifts out, tracking of all deliveries, and follow-ups with customers if needed
All of the above would have training provided, and we would start slowly and drip feed new tasks once original tasks have been mastered but above would be the ideal for someone to be managing.
We need someone who is motivated, enthusiastic, has some experience with Excel, Word and computers in general. Social media personal experience would be a bonus, but not required. Someone who is friendly, likes gifting and working on nice, pretty products and is excited to work alongside an established start-up brand.
What you could go on to do:
Working way up through further qualifications to continue through the team, or joining another part of our team if they would like experience in those areas, also
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. On-the-job and practical training will be provided by JSK
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team.
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Established over 30 years ago beginning with a market stall, we are now a contract supplier to the UK high street as well as running our own in-house fashion brand and our own corporate gifting brand. We have an amazingly knowledgeable team of 30+ employees, 3 of them were previous apprentices who have been with us now for nearly 5 years. We hold regular socials, monthly sample sales, staff discount available for both brands, offer EAP+ provided by Bupa and offer an early Friday finish where work is completed.Working Hours :Monday to Friday
9am– 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Knowledge of Microsoft Office,Motivated,Enthusiastic,Friendly,Eager to learn....Read more...
Recruitment Consultant - Doncaster – £26-£30k p/a DoE - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Recruitment Consultant, to be based at our office in Doncaster. The office works closely with a range of local clients, while actively building new relationships across the area to expand our presence.Do you:Have demonstrable experience working within recruitment?Have a passion for sales and business development?Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment?If the answer to all of the above is YES, we would love to hear from you. In return for your hard work and dedication, we will invest the time needed to ensure your initial learning curve is more than successful, and that you are fully integrated into not only the branch team but the organization as a whole.Your own full UK driving licence is essential, as travel to client sites is required, but when based in the office you will be within walking distance of all local amenities in a thriving city centre. There is also free parking available, and excellent public transport links.Recruitment Consultant - Role & ResponsibilitiesResponsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people managementPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also.Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 10:00 - 18:00.You will also be required to undertake an on-call facility,which is based on a rota, so you will not be on call all the time.Recruitment Consultant - Candidate RequirementsYou will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar roleRecruitment Consultant - The PackageFinancial:Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare:Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiativesAnnual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the yearIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphereProfessional Development:Fantastic career development opportunitiesExcellent employee growthContinuous training opportunitiesEmployee mentoringRegular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a Customer Service Manager to work at their Head Office in St Asaph, Denbighshire.For the successful Customer Service Manager, our client is offering:
Starting salary of £32,500 - £33,500 per annum (DOE)Monday to Friday, Full-time – 37.5 hours per weekPermanent position22 days annual leave (rising to 26 with length of service) plus bank holidaysMedical cash plan including online GP, physio, counselling, and moreEmployee discount scheme for major retail and leisure brandsCycle to work schemeOccupational sick pay, maternity and paternity pay schemesChristmas shutdown period
The Role – Customer Service Manager:
Lead the Customer Support Centre, ensuring all service KPIs and quality standards are metManage the day-to-day operations and team performance, creating a positive and productive environmentWork closely with the Sales Director to enhance the overall customer journeyAnalyse performance reports to identify improvement opportunities and take actionCoach, mentor, and develop Team Leaders and AdvisorsOversee complaint resolution and ensure customer satisfaction is achievedCreate and manage staff rotas to ensure efficient coverage of all contact channelsDrive quality, efficiency, and customer service excellence across the team
What our client is looking for in a Customer Service Manager:
Proven experience delivering high-quality customer service – ESSENTIALExperience in contact centre management or a similar environment – ESSENTIALDemonstrated ability to lead and develop teams, with experience in recruitment and performance management – ESSENTIALStrong attention to detail and calm under pressureA collaborative and empowering leadership styleA proactive approach to customer satisfaction and complaint resolution
Key skills or similar Job Titles: Customer Experience Manager, Contact Centre Manager, Customer Care Manager, Head of Customer Service, Client Services Manager
Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham
For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, who are operating as a recruitment agency, agent, employment agency, or employment business.....Read more...
