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Apprentice Chef

You will work with the kitchen team in all aspects of kitchen based mainly at: Rewley House and occasionally working at Ewert House, Summertown, Oxford OX2 7DD. Working under close supervision, the Apprentice Chef will assist with food preparation and general kitchen duties, developing skills across various sections of the kitchen. The role requires a commitment to high food standards, hygiene practices, and efficient service delivery in line with business demands. Responsibilities include preparing meals to specification, maintaining cleanliness, minimising food waste, and participating in stock management and food safety procedures. Flexibility, attention to detail, and a willingness to learn are key to success in this role, which also involves occasional kitchen porter duties and active participation in training and staff meetings. The catering operation takes place on two sites: ·Rewley House, which is the main site of the Department. Breakfast and lunch is served here on a daily basis. Dinner is offered here, depending on business requirements. ·Ewert House, Summertown – the Department runs a number of courses at Ewert House, some of which require catering. Main duties & responsibilities of the role ·To prepare food to the standard set out by the Head Chef. ·Work to deadlines to assist the team in the prompt service of all meals and services, at the required times, to the clients’ standards of satisfaction. ·Work in all areas/sections of the kitchen to develop a good working knowledge of each. ·Ensure all areas are clean and tidy at all times with particular attention at the end of service. ·Minimise food waste. ·Put away food deliveries, checking the quality of food products delivered and reporting any discrepancies to the Department and supplier. ·When necessary and rostered or requested to do so, carry out kitchen porter duties such as washing and cleaning kitchen equipment and restaurant service china, cutlery and glassware. ·Attend all staff meetings and training courses as requested. ·Assist in ensuring the security of stores, cupboards and any other kitchen areas. ·Attend to any other reasonable requests by senior colleagues. Health & safety ·Adhere to company and legal requirements. ·Ensure that you prepare all food to good hygiene levels. ·Ensure receipt, storage and handling of all food is done according to procedures, when taking responsibility for deliveries. ·Maintain full compliance with the Food Standards Safety Guidelines-Safer Food Better Business for Caterers. ·Assist in maintaining correct procedures for all stores and store rooms – including stock rotation. ·Complete all necessary paperwork regarding temperature control when preparing food. ·To ensure that standards of personal hygiene are followed at all times. Enquiries about the vacancy to, Mark Bedford mark.bedford@conted.ox.ac.uk or Debbie Pennington debbie.pennington@inspirolearning.co.ukTraining:Level 2 Commis Chef Apprenticeship StandardApprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 18 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.Training Outcome:This vacancy contract is for 2 years and 3 months.Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford.Working Hours :36.5 Hours 5 days out of 7 Rota Shifts between 6.30am - 9.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Business Admin Apprenticeship

This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties. The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Maintaining security in accordance with Practice protocols, when necessary Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with clinical waste collection companies Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills in maths and English if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy. The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota Week one 12:00 - 18:30pm (inc 30 min break) Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude ....Read more...

Community & Culture Apprentice (Business Admin level 3)

As an apprentice, you’ll work full time at the Town Council and get hands-on experience of working in a multi-disciplinary Community & Culture team across a wide range of settings. You’ll gain new skills and work alongside experienced staff and for an employer that genuinely cares about you. What you’ll do at work: You will work 37 hours per week, usually Monday to Friday during regular office hours but with some evening and weekend working for events and other community/cultural activities. You will get involved in working directly with artists and creative practitioners on rotating exhibitions, temporary pop-up exhibitions, and our permanent collection; arranging artists residencies and workshops as well as learning about curating our gallery spaces; organising school visits and supporting our education package. Theatre programming and venue room hire, working with performance organisations, technical requirements and performer riders and associated liaison with external partners. Work closely with our Events Officer on the logistics and all aspects of public events from inception to delivery, working with event management companies, health, safety and security as well as local community groups, performers and agencies. The Business Administration Apprenticeship is delivered by East Durham College but is 100% work-based so you do all of your learning in the work environment. The Council will support you with 6 hours a week of dedicated time to work on your apprenticeship coursework and studying. Duties whilst training will include: As well as immersing yourself in all things community/cultural in our town, your Business Administration training will also include: IT You'll use multiple types of IT packages and systems (will vary depending on who you work for) to complete tasks such as writing letters and emails, perform financial processes and recording/analysing data You may use such things as Microsoft Office and custom programs (depending on the business) and you'll develop your skills to be able to choose the right IT solution for a problem, how to update/review databases, how to record information and how to produce data analysis should it be requested Record & Document Production: A big part of business administration will be producing records and documents such as emails, letters, files, payments, reports and proposals Using your IT and other skills, you'll be able to draft up letters and other correspondence, write reports and be able to review the work of others You'll learn to respect confidential information in line with your businesses' procedures and learn how to be comfortable in coaching others to complete tasks Decision Making: Improve your decision-making skills to make effective decisions with sound reasoning and learn to deal with day-to-day business challenges as a responsible, mature working employee You'll also learn to approach other, more experienced team members for advice and support as and when you need it Interpersonal Skills Become more confident and outgoing as you work with the people in your team and others across the business you work for You should strive to become a role model to peers and team members, developing your skills and developing coaching abilities to train others to perform similar tasks that you will complete in your job role Communications: Using different channels, including face-to-face, writing and on the phone, you'll develop your communications skills as part of your apprenticeships. You'll learn to be professional and approachable in the way you communicate and may also gain an understanding of social media and how it applies to your job role You will also learn to become confident enough to answer questions from both inside and outside the business you work for Training: Business Administrator Level 3 Apprenticeship Standard Apprenticeship is fully delivered in the workplace with a tutor They will visit once per month Training Outcome: Possible progression to a full time role  Employer Description:Spennymoor Town Council is a relatively large town council serving the people of Spennymoor in south west County Durham. Formed as a Town Council in 1974 as a successor to the former Spennymoor Urban District Council, it currently has a turnover of around £2million a year and holds assets of around £11million. The town itself is growing in population, and the Town Council now serves a population of over 22,000 residents . The Council provides a range of services for Spennymoor residents and visitors including parks and play areas, two cemeteries, over 700 allotments, a local nature reserve, community buildings, sports facilities, and the Town Hall with its art gallery, mining museum and performance spaces. The Town Council also arranges town and civic events and gives grant funding and other forms of assistance to local charities, community and sports groups.Working Hours :Monday - Friday, 9.00am - 5.00pm. Due to the nature of our events and activities you will also be working some evenings and weekends, so a flexible approach to work is definitely needed!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience ....Read more...

Data Management Coordinator

We are seeking a motivated Data Management Coordinator to join the MAI (Marine Asset Integrity) Client Deliverables team at Fugro. This is an excellent opportunity for a driven individual looking to advance their career within the evolving Geo-data industry. As a Data Management Coordinator, you will provide both administrative and technical support to the Marine Asset Integrity (MAI) and Marine Site Characterisation (MSC) Client Deliverables departments. Your primary responsibility will be to ensure the integrity and security of project data, maintaining a zero data loss standard at all times. In this role, you will be actively involved in all phases of data management across MAI and MSC projects, collaborating closely with the IT department to support the effective operation and maintenance of data management systems, hardware, and software. This is a staff position based in Aberdeen, operating on a 37.5-hour work week with a hybrid working model—three days in the office and two days working from home. At Fugro, every role contributes to the success, safety, and growth of our business and our people. As a Data Management Coordinator, you will play a key part in upholding these values through your commitment to data excellence. Your role and responsibilities: Check and log data receipts and transmittals. Manage, maintain and develop data movement documentation. Distribute offshore data to project or archive area as required. Restore data from backup data media, including Cloud based storage. Maintain storage media for reuse and archiving of all project data in line with departmental procedures. Search and retrieval of data from archives along with archive maintenance. Provide input into revising and improving data management processes and procedures. What you’ll need to thrive in this role: Hold formal qualifications to a minimum of HNC/HND level in a relevant discipline (e.g., Information Technology), or possess equivalent professional experience. Proficient in Microsoft Office applications, with practical experience across key tools such as Word, Excel, and Outlook. Solid understanding of PC hardware and software, with hands-on troubleshooting and support capabilities. Demonstrated interest in IT, data management, and administration, with a proactive approach to continuous improvement through emerging technologies. Results-driven and highly organised, with a strong willingness to learn and adapt in dynamic environments. Detail-oriented and methodical, with the ability to follow procedures accurately and maintain focus during repetitive tasks. About Us Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team. What we offer Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. Benefits of joining our team Extensive career & training opportunities both nationally and internationally. Competitive salary Contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies Private medical insurance Health cash plan Group life assurance Group income protection Electric car scheme Cycle to work scheme Discounted gym membership Discounts platform The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers) Enhanced maternity and paternity pay Long service awards Fugro values awards Employee referral bonus scheme Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...

Administrator/PA

Job Summary: The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant. Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Benefits of this role: Hourly pay of £15.91 to £16.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses – fully funded by us Comprehensive support from the dedicated team throughout the package This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. If you're interested in this role and would like to learn more, please don't hesitate to call us at 01925 594 203 or email ....Read more...

Servive Desk Analyst

.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} .cs9FB39EE4{color:#000000;background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;} IT Support AnalystUp to £28,000 DOESouth West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible.  Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days’ annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym ....Read more...

Administrator/Personal Assistant

Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley. The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant. Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Benefits of this role: Hourly pay of £17.00 to £20.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses with over 750 to choose from – fully funded by us Comprehensive support from the dedicated team throughout the package This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...

Account Manager, Ticketing

Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.  Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.  Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...