Job role:
Lead Generation Management
Communicate promptly with lead generation companies.
Maintain and update lead generation company spreadsheets.
Attend weekly Teams meetings with Dean and the different lead generation companies.
Survey & Job Progression Support
Meet weekly with Dean to review survey and job progressions.
Discuss with Dean or Brendan whether an RA is required and financially viable.
Identify and resolve missing or incomplete paperwork with customers (e.g., customer contracts, Flex documents, proof of ownership, solicitor paperwork, CFW paperwork, Ofgem documentation).
Track Flex documents (signed and unsigned) and follow up with customers and councils for sign-off.
Communicate with customers to arrange Economy 7 and import/export meter changes to enable project progression.
To check Flex paperwork and proof of ownership (e.g., mortgage statements or deeds) and send to Data Match or GP as required.
Book surveys as required.
Once the survey/RA is returned, liaise with Brendan to check compliance before submitting Flex.
Ensure jobs are compliant and ready for submission.
Update CRM and spreadsheets as the process moves forward.
Support and collaborate with the team to meet deadlines.
Investigate non-compliance issues (Trustmark, funders, and utility companies).
Send Broad Oka Flex and liaise with Stacy regarding audits and payment of Flex invoices (and ensure audits are submitted, so Stacy can invoice Broad Oka).
Answering the office phone and dealing with enquiries.
EPC Support
Support on EPCs; liaise with Brendan or Dean where necessary.
CFW / Agility Liaison
Attend weekly meetings with Agility regarding CFW.
Report back and discuss outcomes with Dean.
Note: This job role may change to suit the business needs.Training:All training will take place at the workplace via tutor-led monthly sessions.
This is a Business Administration Level 3 apprenticeship and on successful completion, taking approx. 15–18 months, the qualification will be gained.Training Outcome:Long-term career opportunities are available on successful completion of the apprenticeship.Employer Description:DK Hughes is a family company founded in Manchester and providing cost-cutting, energy-saving solutions to your home or business. DK Hughes is qualified by MCS, Gas Safe and Government Trustmark endorsed.Working Hours :Monday - Friday, between 8.30am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Housing Disrepair Solicitor(s) / Fee Earner(s) Manchester or Liverpool
- Full time (with flexible start and finish times), permanent
- £31,000 41,000 + Bonus
- Able to bill work at Grade B or above
My client has been delivering an industry leading service to clients throughout the UK for nearly 40 years. Specialising in housing litigation, fighting for tenants living in sub-standard accommodation to bring landlords to account.
This is a fabulous opportunity to join a respected law firm and be a key player in a well-established and growing team.
The role:
The successful applicant will handle a caseload of pre and post-litigated claims brought primarily under Sections 9a and 11 of the Landlord and Tenant Act 1985. Focusing on all aspects of housing disrepair claims, you will handle cases from inception to conclusion, complying with the Pre Action-Protocol for Housing Conditions.
Key tasks:
- Run a caseload of pre- and post-litigation housing conditions claims on behalf of tenants
- Comply with Pre Action-Protocol for Housing Disrepair Claims
- Knowledge and understanding of relevant legislation, such as the Landlord & Tenant Act
- Draft Letters of Claim
- Collation of special damages
- Review housing records to assess liability
- Review surveyors reports Claimant and Defendant
- Negotiation and settlement
- Mediation
- Liaise with counsel
- Issue Court Proceedings
- Use Proclaim (claims management software) competently and effectively, ensuing that business process and policy is adhered to
- Communicate effectively with clients
- Liaise with and build positive and professional relationships across the business
- Carry out other duties, as and when required, to assist in the smooth running of the business
The successful applicant:
Our team structure means that we can support applicants with varying degrees of prior experience and have successfully supported several staff who have re-trained from fast paced litigation backgrounds such as personal injury.
Successful candidates will be confident communicators with a high level of written and verbal skills and good attention to detail. You must be well organised and able to work in a busy environment with the ability to prioritise tasks and work to tight timescales.
It is preferable that candidates be educated to degree level, and those applying for more senior fee earning roles may possess FILEX, ILEX qualifications or similar experience.
Experience:
- Housing Disrepair experience essential, we would also consider applicants with significant (10 years plus) contentious civil litigation experience
- Able to bill work at Grade B or above
- Case Management System (Proclaim is used) experience is a must to be able to handle volume litigation
- Demonstrable experience of being able to work at pace, with ability to manage competing priorities within own caseload
- Have experience of litigating own matters
- Highly organised and self-motivated.
- IT literate
Benefits
- Salary competitive (Dependant on experience) + Bonus
- Flexible start and finish times
- Annual salary review
- 25 days plus bank holidays
- Day off on your birthday
- Pension scheme with 6% employer contribution
- Hybrid home/office working environment
- Training, development, and support
- Company sick pay
- City Centre location
- Casual dress
- Death in Service Benefit (Salary x 4)
- Access to award winning Employee Assistance Programme
- Subsidised gym membership
If you would like to apply for this amazing role then please send me your updated CV or give me a call on 0161 914 3757 to discuss the opportunity further.....Read more...
