Greet and welcome clients as soon as they arrive in the office and deal with their enquiries.
Direct visitors to the appropriate person within the office.
Switchboard duties, i.e. answering telephones, taking messages and forwarding relevant calls and making appointments when required.
Updating office calendar and inputting important details relating to court hearings.
Photocopying/scanning as required.
Dealing with incoming and outgoing mail.
Preparing court files for relevant hearings.
Daily filing for all fee earners.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Any other duties which from time to time are required by the firm.
Training Outcome:Progression for the right candidate.Employer Description:We are a small niche criminal defence solicitors with an office based in Byker, Newcastle upon Tyne. We deal only with criminal defence and primarily funded by legal aidWorking Hours :9 am-5 pm Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Logical,Patience....Read more...
Operating switchboard and multiple incoming call services
Ensuring accurate messages are passed on to the correct person
Greeting clients and managing clients in reception area
Receiving monies and providing receipts to clients
Organise & log internal and external post (Royal Mail, DX and Deliveries)
Distribution of faxes and messages
Routine administration tasks and archiving storage
Recording of employee attendance and absence
Scanning and attaching post & documents to legal system
Organising hospitality requirements and providing secretarial support to various departments
Training:
Off the job training (office based) with time scheduled out on a weekly basis, for apprenticeship work to be completed.
Training Outcome:Great opportunities to progress within the role and business.Employer Description:Longstanding legal firm of solicitors providing first-class advice and meeting the legal needs of companies and individualsWorking Hours :Monday to Friday 9.00am-5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
You will be responsible for the reception services provided to our clients on a day-to-day basis
Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer-focused manner
You will also be dealing with incoming and outgoing post/deliveries for the business as well as clients
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Once qualified, this could lead to a full-time position within the organisation.Employer Description:Mistral House is a brand new, modern and well designed serviced business centre which can accommodate anything from two people to two hundred. The centre is two floors and is split across four wings with the core of the building offering an impressive reception area which is accompanied by two lounge areas for clients and visitors.Working Hours :Monday to Friday between 8am-6pm, shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To work as part of a team in assisting the Office Administrator Supervisor in providing administration services to the partners, members of staff and when appropriate, clients. To communicate clearly with partners, members of staff and clients whilst carrying out duties and responsibilities.
Responsible for Royal Mail functions across the business
To assist in the accurate administration of the deeds and wills
Register speedily on instructions from fee earners and maintain to the standard of the practice
To photocopy correspondence, forms, documentation etc, as when instructed to do so by the Office Administrator, Supervisor / Fee Earners / Secretaries whilst maintaining a high standard of accuracy
To assist in the retrieval and storage of the Section's folders from the archive store in an orderly manner
Reception Duties including the use of the practice's switchboard, client care responsibilities, and cover from 08.00 when required.
The above list is not intended to be exhaustive, and a large degree of flexibility is expected
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role, to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic, close-knit team, then please apply now! This apprenticeship and opportunity with us will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with Owley & Coward.Employer Description:Based in Rotherham we are proud of our South Yorkshire heritage which makes us friendly and approachable.
As a medium sized business we are large enough to matter and small enough to care. We have Lawyers who are leaders in their field.
Though rooted in Yorkshire we help individuals and business all over the UK.
Our Lexcel and ISO accreditations show our commitment to client service, training and quality.Working Hours :Monday to Friday—9am -5pm with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of DPA 2018,Friendly and Approachable,Be reliable and punctual....Read more...
This is a role for someone wishing to start out on a career giving secretarial and administrative support to fee earners in the Probate Department and on reception. You will be expected to become proficient in the tasks listed below and will, over time, develop your skills to be able to do certain jobs with minimal supervision. You will be required to maintain a professional appearance and approach to your work and in your contact with clients and professional colleagues. Complete confidentiality will be expected of you.
Key Responsibilities:
Probate:
Taking departmental telephone calls and taking a clear message, particularly as first port of call for head of department and as a back-up for all other department members
Photocopying and scanning
Making appointments for fee earners, including using electronic diary
Preparing and sending out letters and supporting paperwork for appointments for Estates, Wills and Powers of Attorney; opening files
Filing
Entry of time recording sheets onto Sage computer system
File deadening
Production of standard letters e.g. for payment or acknowledgement of debts
Dealing with receipt and distribution of mail
Support for fee earners in department (e.g. putting up post; paying in cheques)
Occasional audio work and copy-typing
Reception:
Assisting with the post for approximately half an hour towards the end of each day
Taking post to the post office and dealing with exceptional items e.g. recorded or special deliveries
Manning the switchboard over lunchtime
After training you will be expected to:
Reception:
Do 3-4 hours per day reception cover when the head receptionist is away
Probate:
Pay legacies
Request ID
Pay out on final winding up of an estate
Strongroom: Assist in logging items in and out of our secure strongroom
Visit properties for insurance purposes; to give access to estate agents; house clearance; take meter readings
Take chattels for sale to the auction house
Generally:
All such other duties as may from time to time be deemed necessary to assist in the smooth running of the department
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential to develop knowledge & skills in a professional environment
Potential for further study e.g. higher-level qualifications in the sector or to study leadership & management
Employer Description:Leading Solicitors in Derby City Centre
Eddowes Waldron Solicitors is a local law firm, who are committed to delivering high quality legal advice and client care. With specialist teams focusing on various areas of law including personal injury, family law, Care proceedings, private clients and conveyancing, we’re sure to have the skills and expertise that you require.Working Hours :Monday to Friday, 9am to 5pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Microsoft Office....Read more...
