Be part of our award-winning first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues
You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role
Training Outcome:
Opportunity to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) Programme
Employer Description:We’re a leading-edge telecoms company based in Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK. We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a strong foundation for your future career in tech.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Logical,Creative,Initiative....Read more...
🔹 Core Responsibilities:
Lead Generation: Identify and contact potential business clients through calls, emails, and online platforms.
Client Outreach: Make outbound calls to introduce GGS Utilities’ energy and telecoms services.
Sales Presentations: Explain product benefits, pricing, and contract terms clearly and persuasively.
Needs Assessment: Understand client requirements and recommend suitable energy and telecoms solutions.
Quote Preparation: Generate accurate quotes based on client usage and preferences.
Follow-Ups: Maintain regular contact with prospects to close deals and build relationships.
CRM Management: Update client records, track interactions, and manage sales pipelines using CRM software.
Target Achievement: Work towards individual and team sales targets and KPIs.
Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes.
Customer Support: Handle queries, resolve issues, and ensure client satisfaction post-sale.Training:At GGS Office.
Training Outcome: Career Progression Path
1. Senior Sales ExecutiveWith proven performance and experience, you can progress to a senior role. This includes handling larger accounts, mentoring junior staff, and contributing to strategy and campaign planning.
2. Team Leader / Sales SupervisorLead a small team of sales agents, oversee daily operations, support training, and help drive team performance. You’ll also assist in the recruitment and onboarding of new apprentices or staff.
3. Sales ManagerManage multiple teams, set targets, analyse performance data, and work closely with directors to shape sales strategy across energy and telecoms services.
4. Business Development or Account ManagerSpecialise in building long-term relationships with high-value clients, identifying new business opportunities, and expanding service offerings.
5. Operations or Regional Manager (Long-Term)Oversee broader business functions, including sales, customer service, and compliance across multiple regions or departments.Employer Description:GGS Utilities is a UK-based brokerage specialising in helping businesses reduce costs on essential services such as energy, water, and telecoms. We work closely with a wide network of suppliers to offer competitive rates and tailored solutions that meet the unique needs of each client.
Our mission is to simplify the process of switching and managing utilities, saving businesses time and money while ensuring they receive reliable service. Whether it's securing better energy tariffs, streamlining telecoms systems, or managing water contracts, GGS Utilities provides expert guidance and dedicated support every step of the way.
We pride ourselves on our transparent approach, customer-first mindset, and commitment to long-term relationships. Our team is made up of passionate professionals who are driven by results and focused on delivering value.
As a growing company, we’re also investing in the next generation of talent through our apprenticeship programmes, offering hands-on experience, structured training, and clear career progression in a fast-paced and rewarding environment.Working Hours :Weekly Schedule (37 Hours).
Monday to Friday (7.4 hours/day).
Start Time: 9:00 AM.
Finish Time: 4:24 PM.
Breaks: 30-minute lunch break daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Install, test, and maintain fibre optic and copper telecoms networks.
Connect homes and businesses to broadband, phone, or TV services.
Splice and join fibre cables using specialist equipment.
Identify, locate, and repair faults or damaged network components.
Carry out signal testing to ensure quality and performance.
Record completed work and test results using digital devices or reporting software.
Work safely at height, underground, or near roads, following health and safety procedures.
Use hand tools and power tools correctly and safely.
Attend on-site training and classroom sessions to build technical knowledge.
Follow instructions from experienced engineers and supervisors.
Communicate clearly and professionally with customers and colleagues.
Explain installations or repairs to customers in a simple, helpful way.
Maintain tools, vehicles, and equipment in good working order.
Keep accurate records for your apprenticeship logbook or portfolio.
Support team members and contribute to a positive work environment.
Training:Training will be a combination of classroom and on-site training including theory and practical work. Training Outcome:
Qualified Telecoms Field Operative / Technician
Network Operations Manager
Telecoms Project Manager
Infrastructure or Network Design Engineer
Telecommunications Consultant
Specialist Roles (Technical Progression)
Supervisory and Leadership Roles
Employer Description:As the partner of choice for our clients, Kelly Group is renowned for building telecommunication and utility networks in collaboration with several leading service providers - connecting people globally.
From initial design to the maintenance of networks, we deliver safe and innovative ‘one-stop solutions’ across several industries including telecommunications, rail, civils, utilities, fleet and traffic management.
With an outstanding safety record, over 40 years’ experience, a national presence and customer service at the heart of our business, we are committed to meeting the needs of our clients, delighting their customers and supporting the communities we work in.
By continually investing in our people, fleet and management systems, we provide excellent service ensuring our clients and their customers have a positive experience and receive a quality product at the end of each of our engineering services - each and every time.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Projects Director – Datacentre & Cabling Infrastructure
Location: London
Salary: £85,000 – £100,000 + Benefits
We are seeking a highly experienced Projects Director to lead the successful delivery of large-scale Datacentre and infrastructure projects across the UK. This is a senior leadership role, ideal for someone with a strong background in project delivery, team management, and commercial accountability.
Key Responsibilities:
Lead end-to-end delivery of complex Datacentre and infrastructure projects
Manage project teams, site managers, and contractors across multiple locations
Drive operational efficiency, project quality, and on-time delivery
Maintain client relationships and support new business opportunities
Oversee budgeting, resource planning, and financial performance
What We’re Looking For:
Proven experience in senior project roles within infrastructure or Datacentre environments
Strong knowledge of PRINCE2, project contracts, and stakeholder management
Excellent leadership, communication, and problem-solving skills
Commercially minded with a focus on results and quality
Ability to lead multi-disciplinary teams across technical and business functions
If you're ready to make a real impact in a fast-growing environment, apply now to join a dynamic team delivering cutting-edge infrastructure solutions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Internal Account Manager – Managed Services
Location: Manchester (Hybrid: 3 days office / 2 days home)
Salary: £28–35k (DOE) + £8–10k Commission + Benefits
Our client, a fast-growing Managed Services provider, is seeking an Internal Account Manager to join their customer excellence and account management team.
The Role
You’ll work alongside Account Directors to deliver an exceptional customer experience, retain recurring revenue, and drive account growth through cross-sell and upsell opportunities.
You’ll manage your own portfolio of accounts — ensuring renewals, identifying new opportunities, and achieving gross margin and retention targets.
Key Responsibilities
Support Account Directors in managing named accounts and developing account plans.
Own customer relationships within assigned accounts, driving retention and growth.
Identify and pursue cross-sell and upsell opportunities.
Prepare quotes, process orders, and maintain CRM (Salesforce).
Collaborate with service delivery to ensure service excellence and continuous improvement.
Stay current with product and technology portfolios through training and vendor engagement.
About You
Technical Skills
Experience in UCC, UCaaS, CCaaS, Network Infrastructure, Secure Operations, or CX solutions (Public or Private sector).
Understanding of Mobile and WAN solutions.
Proven success in achieving sales and retention targets.
Personal Traits
Customer-focused, proactive, and collaborative.
Strong communicator with excellent relationship-building skills.
Commercially astute, self-motivated, and goal-driven.
Technically curious with the ability to grasp emerging technologies quickly.
Resilient and able to work under pressure.
If you’re ambitious, relationship-driven, and passionate about customer success — apply now.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Field Sales Manager – Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hemel Hempstead)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Field Sales Manager or Business Development professional with a background in UPS systems, cooling, or data centre infrastructure?
Our client, a global leader in green energy and power technology, is expanding their data centre solutions division across the UK. This is an exciting opportunity to help drive growth within a high-performance team delivering next-generation UPS and power systems to some of the world’s leading data centre and critical infrastructure providers.
The Role
As Field Sales Manager – Data Centres / UPS Systems, you will:
Take responsibility for developing and managing key accounts across the UK, targeting major data centre operators and IT channel partners. You’ll play a pivotal role in driving sales, building relationships, and expanding the companies footprint within mission-critical markets.
Identify, develop, and manage key accounts within major data centre clients.
Promote the companies range of solutions including UPS systems, cooling systems, PDUs, and data racks.
Develop relationships with electrical and IT distribution channel partners across the UK and Europe.
Work closely with internal technical and channel support teams to deliver tailored solutions and quotations.
Drive sales and business development across the UK, with a focus on expanding the channel partner network.
Key skills required to apply for this Field Sales Manager – Data Centres / UPS Systems job:
Extensive experience in a field sales, business development, or key account management role within UPS systems, power electronics, or data centre infrastructure.
Proven track record of success developing sales in the data centre, telecoms, or critical power sectors.
Strong technical understanding of UPS systems, backup power, and cooling solutions.
Motivated, driven, and entrepreneurial – this role offers the feel of a start-up within a global brand.
Excellent communication and relationship-building skills at all levels.
Profound knowledge of the UK data centre and critical infrastructure market (healthcare, education, transport, etc.).
Full UK driving licence required.
This is a unique opportunity to join a global leader in sustainable power technology at a time of rapid growth.
You’ll have the autonomy to shape a developing business area, with clear progression opportunities and the backing of an established brand.
To apply for this Field Sales Manager – Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information.....Read more...
Key Account Manager – Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hertfordshire)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure?
An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets.
As Key Account Manager – Data Centres / UPS Systems, you will:
Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors.
Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention.
Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks.
Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades.
Understand each client’s operational requirements, providing tailored technical and commercial solutions that add value.
Prepare account development plans, forecasts, and performance reports to support business objectives.
Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support.
Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness.
Key Skills Required for this Key Account Manager – Data Centres / UPS System job:
Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure.
Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments.
Strong technical understanding of UPS, DC power, and cooling systems.
Excellent relationship-building and communication skills, with a customer-first approach.
Self-motivated, proactive, and commercially focused, capable of working independently.
Full UK driving licence and willingness to travel extensively across the UK.
This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You’ll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider.
To apply for this Key Account Manager – Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information.....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
An exciting opportunity has arisen for a Senior Full Stack Software Engineer to join a high-performing Ground Segment Software team developing advanced mission-control solutions for cutting-edge space missions.
Youll play a key role in designing, building, and maintaining mission-critical software systems that enable satellite operations and support a new generation of space sustainability projects. This is a hands-on, technically challenging role ideal for someone who thrives in complex, high-impact environments, whether from the space, defence, aviation, telecoms, or automotive sectors.
For this role we can consider visa sponsorship and relocation support.
What Youll Do
- Design, develop, and maintain scalable, high-performance back-end services using modern programming languages.
- Architect and build responsive, interactive front-end applications using modern frameworks.
- Design, optimize, and manage databases for reliability and performance.
- Build and manage containerized applications using Docker and Kubernetes.
- Develop and maintain CI/CD pipelines to streamline software delivery.
- Collaborate with cross-functional teams to define, design, and implement new features.
- Troubleshoot complex issues across the stack, applying strong problem-solving skills.
- Lead and contribute to Agile/SCRUM processes including sprint planning and retrospectives.
What Youll Bring
- Bachelors degree in Computer Science, Engineering, or a related discipline (or equivalent experience).
- 5+ years experience developing mission-critical software in the space or similar high-reliability industries.
- Proven full stack development background.
- Strong proficiency in object-oriented programming (Java, Python, or C++).
- Extensive experience building frontend applications with frameworks such as React.
Desirable Skills
- Hands-on experience with Docker, Kubernetes, or Docker Compose.
- Experience with CI/CD tools such as GitLab CI or GitHub Actions.
- Strong command of SQL databases, data management, and Git-based workflows.
- Experience in Agile/SCRUM environments.
- Familiarity with CCSDS or ECSS communications standards.
- Understanding of Ground Segment systems and mission operations.
- Experience with AWS or Azure cloud platforms.
- Awareness of software security best practices and coding standards.
Whats on Offer
- Opportunity to work with a talented, diverse, and international engineering team.
- Flexible working around core hours in a collaborative, supportive environment.
- Hybrid working model with an optional 9/75 compressed schedule.
- 25 days annual leave (increasing with service) + 8 bank holidays.
- Private healthcare, life insurance, and long-term sick pay.
- Relocation assistance and visa sponsorship (where applicable).
- Modern office and cleanroom facilities.
- Regular social and professional development events.
If youre passionate about software engineering and eager to help build the systems powering next-generation space missions, this is a fantastic opportunity to make a real impact.
RW....Read more...
