Zest Optical are currently working alongside an independent practice in Alton, Hampshire to recruit an Optometrist into their team.
This is an opportunity to join a completely independent practice with a successful 100+ year history.
The team are well known for offering the highest levels of care and they are looking for an Optometrist who holds patient care and experience at the top of their priority list.
Optometrist – Role
Modern independent practice
Relaxed clinics with 30-45 minute tests
Advanced equipment throughout the whole practice inc. OCT
Support of a qualified and experienced team
Opportunities to develop and gain new accreditations / qualifications
Flexible working arrangements available
No late nights or Sundays
Optometrist – Requirements
GOC registered Optometrist
A passion for offering unique and memorable service to patients
Must be calm, comfortable and confident at all times when talking to patients
Optometrist – Salary
Paying up to £67,000
33 holidays
Pension scheme
Life insurance
Professional fees
Enhanced sick pay and a range of additional health and wellbeing benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Zest Optical are currently working alongside an independent practice in Alresford, Hampshire to recruit an Optometrist into their team.
This is an opportunity to join a completely independent practice with a successful 100+ year history.
The team are well known for offering the highest levels of care and they are looking for an Optometrist who holds patient care and experience at the top of their priority list.
Optometrist – Role
Modern independent practice
Relaxed clinics with 30-45 minute tests
Advanced equipment throughout the whole practice inc. OCT
Support of a qualified and experienced team
Opportunities to develop and gain new accreditations / qualifications
Flexible working arrangements available
No late nights or Sundays
Optometrist – Requirements
GOC registered Optometrist
A passion for offering unique and memorable service to patients
Must be calm, comfortable and confident at all times when talking to patients
Optometrist – Salary
Paying up to £67,000
33 holidays
Pension scheme
Life insurance
Professional fees
Enhanced sick pay and a range of additional health and wellbeing benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Early Careers Co-ordinator Apprentice Key Responsibilities:
Recruitment Campaigns: Order and maintain stock levels of materials for career fairs.
Evaluate events for ROI and build a network of contacts.
Review competition activities and book career fairs.
Manage the Early Careers email inbox and maintain the Team Tailor site.
Market campaigns for internal candidates.
Facilitate assessment centres and introduce candidates to Müller.
Communicate with candidates from the start of the campaign to offered roles.
Coordinate induction days and ensure regular contact points from offer to start date.
Confirm taster days.
Arrange logistics for development days and gather feedback for future plans.
Maintain timelines for college blocks and update the Apprenticeship Tracker.
Create and issue the annual apprenticeship survey.
Support EPA planning and internal mover paperwork.
Manage English & Maths functional skill training.
Enrol and share information for external commercially funded training.
Training Outcome:The Early Careers UK Team are committed to helping you identify and complete a relevant apprenticeship to develop your skills whilst undertaking this role.Employer Description:Müller has been a much loved brand in the UK for over 30 years, Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year.Working Hours :Monday - Friday - 9 to 5pm
Some flexibility to work evenings will be required. Time will be given back in lieu should this be the case.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working....Read more...
.NET Developer, Optimizely, CMS – Colchester, Essex
(Tech stack: .NET Developer, CMS, Optimizely, Sitecore, Umbraco, .NET 9, C#, Angular, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the 1990s our client is one the fast growing technologies brands across Europe. They have built an unrivalled reputation for developing revolutionary .NET software solutions. Having recently embarked upon a number of cutting edge Greenfield .NET projects they are looking to recruit .NET Developer to join their award winning .NET development team.
Working in tandem with Microsoft's very own consultants .NET Developer will be working on the development of complex enterprise .NET projects that have attracted much attention in the trade place. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. .NET Developer candidates should have some knowledge of a Content Management System (CMS) such as Optimizely, Sitecore, Umbraco, Alterian, Immediacy, Ektron, Kentico, Sitefinity or dotnetnuke. Our client can provide you with industry recognised training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
This is a unique opportunity to join a firm that genuinely values its employees; they have ranked highly in the Times Top 100 List of Employers over the last 5 years. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week.
Location: Colchester, Essex, UK / Remote Working
Salary: £45,000 - £70,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Developer, CMS, Sitecore, EpiServer, Umbraco – London
(Tech stack: .NET Developer, CMS, Sitecore, EpiServer, Umbraco, .NET 9, C#, Angular, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the 1990s our client is one the fast growing technologies brands across Europe. They have built an unrivalled reputation for developing revolutionary .NET software solutions. Having recently embarked upon a number of cutting edge Greenfield .NET projects they are looking to recruit .NET Developer to join their award winning .NET development team.
Working in tandem with Microsoft's very own consultants .NET Developer will be working on the development of complex enterprise .NET projects that have attracted much attention in the trade place. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. .NET Developer candidates should have some knowledge of a Content Management System (CMS) such as Sitecore, EpiServer, Umbraco, Alterian, Immediacy, Ektron, Kentico, Sitefinity or dotnetnuke. Our client can provide you with industry recognised training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
This is a unique opportunity to join a firm that genuinely values its employees; they have ranked highly in the Times Top 100 List of Employers over the last 5 years. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week.
Location: London, UK / Remote Working
Salary: £40,000 - £75,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
A great opportunity has arisen at Fergal O'Brians yard for an equine groom apprentice. The main duties will include (but not be limited to):-
Caring for top class horses
The opportunity to go racing if desired
Learning about how to train race horses
Grooming
Mucking out
Applicants must be competent and confident carrying out all daily racing yard tasks and activities.
Preference would be given to a candidate that has previous riding out experience, but the main priority is that you are a confident and capable rider.Training:All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.Training Outcome:
Apply for your Jockey License
Progression to L3 Equine Groom (Racing Groom) apprenticeship
Permanent employment after apprenticeship completes
Employer Description:Fergal O’Brien Racing is a horse racing training establishment located in the heart of the Cotswolds. Here at Ravenswell we are blessed with a state of the art training facility currently comprising over 100 stables, both an uphill and a round gallop and an all-weather schooling arena. On site there is also an Owner’s Room, a Racing Office and 8 ensuite rooms for staff accommodation.Working Hours :Working hours are done on a rota basis, Monday - Saturday (am) and 1 in 3 weekends
Shift times - 06:00 - 11:30 then 15:30 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Team working,Patience,Physical fitness,Competent Horse Rider....Read more...
Communicate effectively with telesales and transport teams to resolve customer queries accurately.
Get involved with activities in the team, including supplier visits, food tasting, fundraising events, training and team meetings.
Contact priority customers to understand service quality.
Communicate with the supply chain team to understand the reasons for out-of-stock products and offer similar alternative products to customers.
Dealing with customer queries and complaints.
Administration including updating customer records and reporting.
Training:You will complete the Level 2 Customer Service Practitioner Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Customer Service Executive at Creed Foodservice by the end of your Apprenticeship Programme. This will include learning about:
Each department across the business
Reporting systems
Telephone Systems
Order systems
A day out with a Business Development Manager
Coaching and Mentoring
Training Outcome:After completion of your Apprenticeship, you could step into a permanent Customer Service Executive position, earning £26,208.00 per annum.
Further down the line, you could progress to a sales support, telesales, account management or team leadership role.Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe.
It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday to Friday from 8.30am to 5pm with a 30-minute unpaid break for lunch. Additional hours may be available on a Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. This will include any necessary Functional Skills training that may be required.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
Be part of a friendly, helpful, and inclusive team that puts customers first
Share ideas to help the team work better and make the company a great place to work
Always act professionally and give great service to both customers and colleagues
Help create and send regular reports showing how we are doing with key customers
Keep our systems and records up to date with the right information
Make sure reports are sent to customers on time and are accurate
Help manage updates to prices from suppliers and for customers
Support with reviewing and updating prices every few months
Look for ways we can improve how we do things
Help the sales team when new customers join, especially with product and pricing details
Support the team with daily tasks and share useful customer or sales information when needed
Training:You will complete the Level 3 Business Administration Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Sales Support Executive at Creed Foodservice by the end of your Apprenticeship Programme.
This will include learning about:
Each department across the business
Reporting systems
Telephone Systems
Order systems
A day out with a Business Development Manager
Coaching and Mentoring
You will learn the company, its goals and activities and how your role supports Creed to achieve its objectives, and develop skills to be able to communicate effectively with different people at all levels in the company.Training Outcome:
After completion of your Apprenticeship, you could step into a permanent Sales Support Executive position, earning £26,208.00 per annum
Further down the line, you could progress to a sales support supervisor, telesales, account management or team leadership role
Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe.
It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday - Friday, 8.30am - 5.00pm with a 30 minute unpaid break for lunch. Additional hours may be available on a SundaySkills: Communication skills,IT skills,Organisation skills,Presentation skills....Read more...
Provide office support to a busy administrative office
Supporting with Digital Marketing including content creation for newsletters, updating website and other Social Media platforms
Support in the maintenance of well-organised files and records.
Support the function of keeping the databases up to date as directed by the line manager
Prepare reports from databases as directed.
Interact with clients, staff, and suppliers etc. either on the phone or in person and to maintain a professional approach at all times
Support the reception services including answering phones and connecting calls to the correct department
Take phone messages and passing them on to the relevant member of staff
Follow up on all administrative communications such as invoicing, supplier or vendor enquiries
Carry out stock taking and preparing orders for office stationery and supplies
Photocopying any relevant documents
Provide administrative support to departments as directed by line manager
Skills:
Confident when speaking with parents, cares and visitors at the school
Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Initiative
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification, including Functional Skills if required.
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am till 4.00pm, with a 1 hour unpaid lunch-break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Confident,Punctual....Read more...
Responsible for supporting the Site Manager and Assistant Site Manager in ensuring the security, maintenance, cleanliness standards and general wellbeing of the school are of a good standard
To receive a daily list of jobs via an iPad and be able to follow through, complete and record within a timely fashion, working both under own initiative and with other members of the team
To receive, check in and distribute deliveries, ensuring that the reception area remains clear of deliveries at all times
To work, under supervision, to maintain the school grounds, which includes litter picking, weeding, sweeping pathways, gardening works using both ride-on and hand mowers, and hedge cutting equipment
To learn how to support the maintenance of the building plant and equipment to meet statutory health & safety requirements
To undertake emergency cleaning if required during the school day and help with daily housekeeping issues as they arise
To undertake minor repairs, improvements and (re)decoration of the school site, using the tools and materials provided and focusing on maintaining an excellent standard of health & safety
To support the daily coordination of the school’s minibus fleet and support the routine maintenance and checks of the school’s vehicles
With training, to be able and willing to drive a school minibus on an ad hoc basis
To support the transportation of school lunch provision across the sites
To assist in jobs that are sometimes dirty and unpleasant e.g. clearing drains
To support the effective running of school events and activities, including setting up rooms, car parking marshalling and responding to parents and site visitors in a helpful manner
To support the daily maintenance of the school’s hydropool
To be concerned for the security of the school and its grounds at all times, including carrying out morning grounds checks and the daily locking up procedures, but not the responsible person in the first instance
To act as one of the Fire Marshall team in the event of an emergency
To be flexible to the changing needs of the school and site team
To be aware of and work within H&S regulations at all times, ensuring that PPE provided is used, and reporting any identified H&S concerns as they arise. To support the Site Manager in carrying out risk assessments
To be aware of school policies relating to child protection, health, safety and security, confidentiality and data protection, and reporting concerns to an appropriate person
To attend whole school meetings whenever possible to ensure awareness of developing school policies and priorities
To attend appropriate training as required and arranged by the Site Manager / Assistant Site Manager e.g. manual handling, fire training, working at heights, use of tools
To recognise the responsibility to safeguard and promote the welfare of children
To uphold the values and behaviours of the school
To work inclusively, with a diverse range of stakeholders and promote equality of opportunity
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Full-time progression for the right individual.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:30 am to 4:30 pm. 45 minute break.
Friday, 8:30 am to 4:15 pm. 45 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Non judgemental....Read more...
Actively contribute to school policies and initiatives, particularly those ensuring children’s safety and well-being.
Maintain clear communication within the team to uphold high standards and expectations.
Support the Site Manager in developing a planned maintenance programme for the school premises.
Follow established procedures to ensure the efficient daily operation of the school.
Adapt flexibly to meet the school’s needs, undertaking additional tasks when required.
Oversee the security of the premises, conducting regular patrols and ensuring alarms are maintained, used correctly, and tested as necessary.
Maintain the school buildings and grounds to a high standard, creating an optimal learning environment.
Undertake repairs and redecoration, using appropriate tools and equipment in line with agreed guidelines.
Assist with moving and arranging furniture and deliveries, ensuring compliance with health and safety regulations.
Support the maintenance of emergency equipment (e.g., fire extinguishers) and oversee the safe storage of hazardous materials.
Organise and manage lost property, making it accessible to parents regularly.
Lead and oversee a team of cleaning staff, ensuring they meet high standards of performance and accountability.
Contribute to continuous improvement by reviewing and refining processes and procedures.
Serve as one of the main keyholders for the site.
Ensure site access is granted only to authorised personnel, maintaining security at all times.
Training:To attain the qualification, you will undergo an assessment throughout your apprenticeship, culminating into a final evaluation known as the End Point Assessment (EPA), which can get you a result of a Pass, Distinction, or Fail.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday: 12pm - 7pm, Tuesday: 12pm - 7pm, Wednesday: 12pm 7pm, Thursday: 12pm - 7pm, Friday: 12pm – 7.30pm, Saturday: 9am – 1.30pm – 2.15 hour (pro-rata every two weeks).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The IT Technician plays a crucial role in maintaining and supporting the IT infrastructure across the Enrich Learning Trust, with a primary focus on on-site support at Diss High School and Long Stratton High School. The role involves ensuring seamless network and internet connectivity, maintaining security, responding to IT support requests, and assisting staff and students with IT-related issues.
Resolving IT issues and service requests via the central helpdesk
Installing, maintaining, and troubleshooting hardware, software, and network infrastructure
Managing user access to school systems and networks
Supporting cybersecurity and compliance with GDPR and data protection laws
Assisting staff and students with IT-related queries and training
Contributing to IT projects and supporting system upgrades
Installation of hardware and software on workstations
Maintain online services that extend the school network, such as Microsoft 365 and MIS etc
Setting up new users onto the network and online services.
Remove users from these systems when they have left the school
Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed
To function as an escalation point for tickets requiring local on-premise involvement to resolve
Offer support to other team members to help them troubleshoot and resolve incidents and service requests
Proactively inform stakeholders of changes, issues and resolution times
Perform tasks set out by the Digital Lead
Setting up new equipment
Assisting staff and pupils with software and hardware
Routine maintenance of hardware and software, including replacing printer consumables and fixing paper jams, and cleaning projector filters
Minor repairs to hardware
Security marking and keeping an inventory of equipment
As part of the IT Support team maintain networking infrastructure, including all wi-fi, switches, servers and associated devices
Identify and inform areas that will improve school IT security
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.00am - 4.00pm (30 minute break). Friday, 8.00am - 3.30pm (30 minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience,Knowledge of networking system,Use of Microsoft Office....Read more...
To provide and deliver efficient, effective, customer-oriented housing maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Act as the first point of contact for tenants reporting repairs and maintenance issues
Log repair requests in the housing management system accurately
Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times
Monitor outstanding repairs, keeping residents informed of progress and resolution times
Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs
Provide reception duties for the main office, greeting tenants and visitors in a professional manner
Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently
Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses
Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services
Respond to tenant complaints in a timely and professional manner.
Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments
Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance
Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets
Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes
Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes
Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies
Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism
Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised
Work with external services to support vulnerable tenants, following safeguarding policies and procedures
Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background
Support RPRMO in delivering services that are accessible and meet the diverse needs of the community
Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution
Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident....Read more...
To provide and deliver efficient, effective, customer-oriented housing maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Act as the first point of contact for tenants reporting repairs and maintenance issues
Log repair requests in the housing management system accurately
Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times
Monitor outstanding repairs, keeping residents informed of progress and resolution times
Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs
Provide reception duties for the main office, greeting tenants and visitors in a professional manner
Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently
Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses
Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services
Respond to tenant complaints in a timely and professional manner.
Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments
Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance
Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets
Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes
Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes
Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies
Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism
Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised
Work with external services to support vulnerable tenants, following safeguarding policies and procedures
Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background
Support RPRMO in delivering services that are accessible and meet the diverse needs of the community
Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution
Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident....Read more...
Work as part of a team to create and maintain safe and supportive learning environments across the nursery, plan and implement opportunities to enhance children’s development, and complete observations linked to the early years curriculum
Interact positively with all nursery users and work in partnership with colleagues and parents to ensure all children’s individual needs are met at all times whilst they are in your careadhere to nursery routines and policies and to seek guidance from your leadership team as required
Successfully manage your time to ensure you submit your coursework by the deadlines set by your assessor/tutor
Training:This apprenticeship will provide you with the opportunity to learn how to provide outstanding early years care and education. By the end of your apprenticeship with us you will gain:
Level 3 Early years educator qualification. There will be an on-line assessment during our shortlisting stage to determine the right level of apprenticeship for you
Appropriate functional skills qualifications in maths and English, if you do not already have equivalent qualifications in these subjects when you commence your apprenticeship
A paediatric first aid qualification
Our early years apprenticeship offers you:
The opportunity to gain valuable, practical childcare experience, working with children aged 0-5 years in a nursery setting
'Off the job' learning time within your working week which will support your studies
A childcare trainer/assessor from our in-house training academy of excellence, who will visit you at the nursery on a regular basis to guide and direct you
Group training sessions, with other apprentices from across our partnership, held at our academy in Newport Pagnell; there are 11 sessions as part of the level 3 course
A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership
Training Outcome:A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership. Longer term, as a level 3 qualified practitioner, you will be able to progress into roles such as Team Leader, Deputy Manager and Nursery Manager.
During your apprenticeship with us, you will benefit from:
23 days of annual leave, with the option to buy and sell days
Perkbox access offering various retail discounts and reduced ticket prices on days out
Fully-paid enhanced DBS check
Complimentary breakfast, lunch and refreshments when you are at work
Thrive mental health app, employee assistance scheme and occupational health service
£1000 ‘recommend a friend’ bonus if you successfully refer someone to come and work for us
Cycle to work scheme
Annual staff conference and awards event, at which individual and team achievements are recognised
Employer Description:At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning. Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities.
We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too.
What makes us special?
• We are 100% employee-owned – which means we are all partners, we all have a meaningful voice, and we own our future (this includes sharing profits too, tax-free).
• ‘Number 1’ - we have earned the top spot in the prestigious Nursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues.
• Record-breaking Green Flag achievements, and climate-positive status - we save more CO2 than we create (take that, climate change!).
• Planting in excess of 2,000 trees in the Eden Restoration project - because the planet needs a hug too.
• Over £3.5 million raised for charity – we’re basically fundraising superheroes (without the capes).Working Hours :You will work varied shifts, usually between Monday - Friday, 07:15 - 18:30 so you experience all aspects of the daily routine at nursery. Shifts to be confirmed.Skills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice, you will work closely with the Operations Manager while gaining hands-on experience across different departments in line with their apprenticeship modules. This role provides a structured learning pathway, allowing you to develop technical skills, industry knowledge and an understanding of operational excellence within Cleenol. You will play an active role in supporting operational processes, continuous improvement initiatives and day-to-day tasks within the Operations Team.
Assist the Operations Manager in daily tasks, including data collection, process monitoring and reporting.
Support the implementation of efficiency improvements.
Work collaboratively with different departments in line with apprenticeship modules to gain relevant experience.
Follow all health and safety procedures and contribute to maintaining a safe working environment.
Complete relevant health and safety training and ensure compliance with Cleenol’s policies.
Assist in health and safety initiatives, risk assessments and audits where appropriate.
Learn about lean manufacturing principles and contribute to process improvement projects.
Assist in identifying opportunities for increasing operational efficiency.
Gather and analyse operational data to support decision making.
Complete all apprenticeship learning modules within the allocated timeframe.
Attend training sessions, workshops and mentoring sessions as required.
Apply theoretical knowledge to practical tasks within the business.
Work closely with different teams across the business as part of the apprenticeship and on improvement projects.
Communicate effectively with colleagues and managers to support daily operations.
Contribute to a positive and productive team culture.
Training:Over 24 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Science Manufacturing Technician apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Cleenol who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.
Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.Training Outcome:This role is the first step in a rewarding career within manufacturing and production. Through hands-on training and development, you'll gain the technical skills and knowledge needed to operate production equipment efficiently while ensuring quality, safety, and compliance. There’s no limit to what you can achieve while working with Cleenol, their team is at the heart of their success, and they’re looking for someone who wants to make a lasting impact. Successful apprentices have the potential to secure a full-time position upon completion of their training.
With practical, on-the-job experience, you’ll develop key competencies in equipment operation, process control, and quality assurance. This apprenticeship provides a solid foundation for career progression, opening doors to specialised technical roles or leadership opportunities in the manufacturing and production sector.Employer Description:Cleenol is a family-owned business with a proud heritage and a commitment to excellence. As a certified BCorp, we uphold the highest standards of social and environmental responsibility, ensuring that our operations have a positive impact on people and the planet.
Recognised as one of the Sunday Times Top 100 Best Places to Work, we foster a supportive and inclusive workplace where employees can thrive. We prioritise work-life balance and employee well-being, with 28 days’ holiday plus statutory holidays as standard, nutritious meal options on-site and family friendly benefits.
At Cleenol, our values define the way we work together and contribute to our success. As part of our team, the Apprentice is expected to embody and promote our core values:
Be Positive – Approach challenges with a can-do attitude and contribute to a supportive workplace.
Do What You Say You’re Going to Do – Follow through on commitments and be reliable.
Improve Yourself and How We Work – Take opportunities to learn and contribute to process improvements.
Help Each Other – Work collaboratively and support colleagues when needed.
Treat Others with Respect – Foster a culture of respect, inclusivity and fairness.
Be Open and Honest – Communicate openly and constructively.
Go the Extra Mile – Show dedication and enthusiasm in your work.
Come to Work – Be engaged, proactive and committed to the role.
Joining Cleenol means becoming part of a forward thinking, supportive team dedicated to making a difference and we are now looking for a motivated and driven apprentice to join our team as a Level 3 Process Industry Manufacturing Technician!Working Hours :Monday – Thursday, 8am to 4.30pm, Friday – 8am to 2pmSkills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
This hands-on apprenticeship supports the DLO in maintaining properties on the Roupell Park estate, with a focus on meeting KPIs, tenant satisfaction, and following safeguarding, health and safety, and equality standards.
**You’ll be required to attend workshop training for 2 days every 3 months. Full commitment is expected, and all travel and overnight accommodation costs will be covered.**
To provide and deliver efficient, effective customer-oriented Housing Maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Maintenance Team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Assist qualified tradespeople in completing a range of repairs, including plumbing, carpentry, electrical, and general maintenance tasks
Work under supervision to gain practical experience in diagnosing and fixing issues in tenants’ homes and communal areas
Develop skills in identifying repair needs and selecting the appropriate tools and materials to carry out repairs effectively
Accompany qualified staff on property inspections to assess potential repair needs
Assist in documenting repair issues, noting any health and safety or safeguarding concerns
Learn how to prepare accurate reports on repairs and ensure that jobs are logged correctly in the system
Assist the DLO team in meeting repair-related KPIs, including repair response times and completion rates
Ensure high standards of work are maintained to support tenant satisfaction goals
Contribute to maintaining accurate records of completed jobs and tenant feedback
Engage with residents professionally and respectfully when conducting repair work
Ensure that any complaints or issues raised by tenants are communicated to the Maintenance & Estate Services Manager
Support efforts to gather feedback from tenants on the quality of repair services, helping to improve the overall experience
Follow safeguarding procedures when working in tenants' homes, particularly in situations where vulnerable adults or children may be present
Report any safeguarding concerns immediately to the Maintenance & Estate Services Manager or appropriate safeguarding officer
Follow all health and safety guidelines when carrying out repairs, using personal protective equipment (PPE) and safety measures as required
Assist in conducting risk assessments before starting any job, ensuring a safe working environment for all parties
Report any hazards or unsafe practices to the Maintenance & Estate Services Manager
Engage with mentors and supervisors to develop both technical skills and professional conduct
Uphold and promote RPRMO’s commitment to equality, diversity, and inclusion in all interactions with colleagues and residents.
Treat all residents and colleagues fairly and with respect.
Support the delivery of services that are accessible and inclusive for all members of the community
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Property Maintenance Operative Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8:30am - 3:30pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Reliable,Literacy and Numeracy skills,Nice personality,Resilient,Confident....Read more...
**This is a home-based role, so the ability to work effectively from home is essential.**
This role requires excellent communication skills, working towards an understanding of tenancy laws and regulations, and the ability to work collaboratively with teams, tenants and other stakeholders.
Duties will include:
To provide and deliver efficient, effective customer orientated Housing Management services
To deal with enquiries into RPRMO, supporting a right first-time approach, where enquiries fall outside the remit of the Housing team, accurately refer these to the appropriate areas of RPRMO for resolution
Work closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Assist in monitoring rent accounts and service charge payments.
Follow up on outstanding payments and liaise with tenants regarding rent arrears
Work with the Housing Officer to ensure tenants are aware of their payment responsibilities and support them in accessing benefits or financial assistance
Provide administrative support to the Housing Officer in managing tenancies
Assist in identifying tenants who may need extra support and make referrals where appropriate
Help organise and facilitate tenancy support services and events.
Log and raise repair requests from tenants and ensure they are followed up by the appropriate teams
Monitor the progress of repairs to ensure completion in a timely manner
Assist in estate inspections to identify and report any maintenance or safety concerns
Support the Housing Officer in managing ASB cases by logging complaints and maintaining records of actions taken
Provide administrative assistance in investigating and resolving ASB issues, including liaising with external agencies such as the police or mediation services
Ensure ASB cases are dealt with in a timely manner, in line with tenant satisfaction measures
Log all interactions with residents, ensuring detailed and accurate records of communications are maintained
Assist in responding to resident queries, complaints, and feedback via phone, email, or in person
Work with the Housing Officer to engage with residents and foster positive relationships between tenants and the management team
Contribute to maintaining high levels of tenant satisfaction by responding to tenant needs quickly and effectively
Assist in conducting tenant surveys and gathering feedback to identify areas for improvement in service delivery
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Assist in identifying and reporting safeguarding concerns in line with RPRMO’s safeguarding policies
Work with the Housing Officer to ensure vulnerable tenants are supported and safe within their homes
Help to track progress towards key performance indicators (KPIs), including rent collection, tenant satisfaction, ASB resolution times, and repairs
Promote equality, diversity, and inclusion in all aspects of the role, ensuring that all tenants are treated fairly and respectfully.
Support the delivery of services that meet the diverse needs of the RPRMO community
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
Ensure that all services are delivered fairly, and residents are treated with dignity and respect regardless of their background
To carry out any other duties reasonably requested by the Estate Director
Training:
The successful candidate will obtain a Level 3 Housing and Property Management Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 10am - 5pm, Tuesday 10am - 4pm, Wednesday 9am - 5pm, Thursday 10am - 5pm, Friday 9am - 4pm with a 1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Literacy and Numeracy skills,Reliable,Nice personality,Resilient....Read more...
