Amazing opportunity for a French Speaking Operations Executive to join a friendly team in London. We are looking for Good Knowledge of the UK as a destination and fluency in English and a second language (French) . You will be responsible for quoting and operating incoming travel groups to the UK, and to confirm all services required in good time.
Job Purpose:
⦁ To work closely with senior operators in order to develop and grow incoming groups⦁ Quote & Operate groups in a successful, profitable and professional manner
Job Specification:
⦁ To Maintain good relations with all clients and suppliers at all times⦁ To Respond to requests from clients accurately and in a timely manner⦁ Follow up of quotation sent out in order to convert requests into confirmed bookings⦁ Ensure the smooth operations of all groups (i.e. booking all services, issuing vouchers, invoicing clients)⦁ Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies⦁ Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory⦁ Follow up with client after travel to ensure maximum satisfaction⦁ Minimise accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems⦁ Check financial details of each booking and to ensure profit / loss is identified on the reservation system accurately (TourPlan)
Candidate Specification:
Requirements:⦁ Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet⦁ Exceptional customer service and result driven⦁ Ability to work under pressure⦁ Highly accurate with an excellent attention to detail⦁ Fluency in English⦁ Fluency in French⦁ Ability to make decisions and to work on own initiative
Desirable:⦁ Fluency in any other European language⦁ Experience within the inbound tourism industry in the UK and Ireland
The Package:Salary range £27-28k+ pa dependent on experience. This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk.....Read more...
Leisure Sales Manager - Luxury Estate, CotswoldsLocation: CotswoldsSalary: NegotiableAre you a proactive, results-driven sales professional with a passion for the luxury leisure market? Do you have a flair for building relationships and creating tailored experiences for high-net-worth individuals and groups? We are seeking an enthusiastic Leisure Sales Manager to join a prestigious luxury estate in the heart of the Cotswolds. This role offers the perfect blend of working from the stunning estate and traveling to London and other key UK leisure markets to drive business and cultivate relationships.As the Leisure Sales Manager, you will be instrumental in promoting world-class facilities, securing new business, and growing the business presence in the luxury leisure market. Your ability to develop relationships with travel agents, concierge services, tour operators, and private networks will be key to driving direct and B2B bookings. This is your opportunity to bring your sales expertise to a renowned luxury destination!Key Responsibilities:
Promote and Sell: Represent this stunning hotel and venue to luxury leisure markets, offering unforgettable experiences for families, couples, groups, and exclusive brand collaborations.
Drive Business Growth: Increase direct bookings and build B2B relationships by connecting with travel agents, concierge services, tour operators, and high-net-worth networks.
Proactively Seek Opportunities: Identify new sales prospects, cultivate relationships with both warm and cold leads, and build a strong pipeline of potential clients.
Brand Ambassador: Attend luxury travel trade shows, networking events, and industry partnerships to showcase the estate and expand reach in the leisure market.
Tailored Packages: Collaborate with internal teams to create bespoke packages, seasonal offers, and unique guest experiences that appeal to luxury clientele.
Market Insight: Keep an eye on competitor activity and market trends, ensuring our estate is positioned as a top choice in the luxury leisure market.
Relationship Management: Use CRM tools to manage leads, track sales progress, and nurture long-term relationships with clients.
VIP Experiences: Organize familiarization trips, VIP visits, and special events to showcase the estate’s unique offerings to key trade partners and media.
What We’re Looking For:
A proactive and driven sales professional with experience in the luxury leisure market.
Exceptional relationship-building skills, both with clients and internal teams.
Ability to work independently while managing travel requirements and hybrid working.
Strong communication and negotiation skills, with a focus on achieving sales targets and business growth.
Experience with CRM systems and managing sales pipelines effectively.....Read more...
Multi-Venue Experience Coordinator
MLR are on the hunt for a Multi-Venue Experience Coordinator who lives for the buzz, thrives on connection, and knows how to turn “just another day” into “one for the books.”
You’ll be the face and energy behind three extraordinary venues in the Dublin / Kildare area. Places where the roar of the crowd meets the sparkle of champagne, where live music lights up the night, and where festivals, fashion, fine dining, and unforgettable moments collide. These aren’t just venues, they’re playgrounds for possibility, with special event licenses that mean anything can happen.
Your days will be spent dazzling clients on showarounds, dreaming up and hosting memorable familiarisation events, and spreading the word about the venues far beyond Ireland. One moment you could be leading a VIP tour, the next you’re helping bring to life an event people will be talking about for years.
You’ll work hand-in-hand with the Sales & Events Manager, spotting every opportunity to transform curiosity into bookings. If you have sales flair, magnetic people skills, and a love for making magic happen, this is your stage.
A full clean Irish driving licence is essential for this position.
Bring creativity, confidence, and a can-do attitude, and you could soon find yourself with the keys to some of Ireland’s most thrilling event spaces. Please submit your CV through the link below for more information.....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency.
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:One of the world's largest & most established golf travel companies, Golfbreaks was formed in 1998. Now, from offices in the UK, US and Denmark, they organise golf breaks, holidays and tournament experiences for more than 200,000 golfers, at over 2,000 resorts and golf courses worldwide, annually.
As the Official Golf Tourism Operator of the PGA TOUR with over 24 years of experience, Golfbreaks are The Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
