A growing digital transformation team is seeking a ServiceNow Developer to support their ServiceNow team. This role is ideal for someone who wants to build modern workflow applications and front-end experiences that enhance user journeys.
You will collaborate closely with senior architects and cross-functional teams to shape and deliver impactful ServiceNow solutions across HR, IT, and Customer domains, using advanced capabilities such as Gen AI, Now Assist, and Workflow Data Fabric.
Key Experience
- Hands-on development experience within ServiceNow (CSM, ITSM, HRSD, or related areas)
- Strong front-end skills in JavaScript, HTML, and CSS
- Experience building custom dashboards and workflows using UI Builder or Service Portal
- Familiarity with integrations via Flow Designer or IntegrationHub
- Understanding of customer journeys, personalisation, and user experience design
Security Requirements
- Candidates must be UK-based
- Eligibility for SC Clearance is required
- Continuous UK residency for the past 5 years is essential
Package Salary up to £70,000 per annum depending on experience, plus an excellent benefits package.
If you are ready to help develop meaningful and innovative ServiceNow solutions within a supportive environment, please apply with your CV to learn more.....Read more...
Location: United Kingdom
Security Clearance: (BPSS) Clearance
Employment Type: Permanent
Linking Humans is partnering with a UK-based organisation where ServiceNow underpins Customer Experience, Technology Experience, and Employee Experience at scale. This role sits firmly between a hands-on developer and an architect and is designed for someone who can build, configure, and integrate across the platform with confidence.
This is a delivery-focused role. You will be expected to configure, integrate, and troubleshoot ServiceNow applications day to day, working across multiple modules and experience layers.
Role overview
As a ServiceNow Implementation Specialist, you will be responsible for delivering end-to-end ServiceNow capabilities across customer, employee, and technology workflows. You will work closely with senior consultants and architects while taking ownership of hands-on configuration and integration.
This role requires broad module coverage combined with strong technical depth. If your experience is limited to a single area of the platform, this role will not be a fit.
Critical capability profile
To be successful in this role, you must be strongest across:
ITSM | CSM | HRSD | ITOM | ITAM | Experience Layer | Integrations
- Lack of exposure to CSM or HRSD will significantly limit effectiveness
- Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations
Essential ServiceNow modules
IT Service Management (ITSM)
This is the technical backbone of the role. You must be confident in configuring and extending:
- Incident, Request, Change, and Problem Management
- CMDB alignment and service mapping dependencies
- SLAs, approvals, notifications, and service catalogue items
Most Technology Experience delivery will anchor here.
Customer Service Management (CSM)
Absolutely essential. You will be building customer-facing workflows and experiences, including:
- Customer portals
- Case management
- Omnichannel configurations
- End-to-end customer journey workflows
Hands-on CSM configuration experience is critical.
HR Service Delivery (HRSD)
Core to the Employee Experience focus. You must be able to design and configure:
- HR case management
- Employee journeys and lifecycle events
- Onboarding and transition workflows
- Employee-facing HR portals
IT Operations Management (ITOM)
Essential at an implementation level. You should understand and configure:
- Discovery
- Service Mapping
- Event Management
Deep platform engineering knowledge is not required, but you must be able to integrate ITOM with ITSM and operational workflows.
IT Asset Management (ITAM)
Essential for Technology Experience delivery. You should understand:
- Hardware and Software Asset Management concepts
- Asset lifecycles
- Integration between ITAM, CMDB, ITSM, and procurement
Employee Experience and Workplace Service Delivery
You should be comfortable delivering:
- Workplace Service Delivery
- Employee onboarding and transitions
- Employee-facing service experiences
Essential platform and technical capabilities
You are expected to configure, integrate, and troubleshoot.
- UI Builder and Service Portal
- Next Experience UI configuration
- Flow Designer and workflow automation
- IntegrationHub
- REST and SOAP APIs
- Data migration and data integrity management
- Awareness of Workflow Data Fabric and RaptorDB
Skills and experience
- Proven hands-on experience implementing ServiceNow across multiple modules
- Strong understanding of customer and employee journey design
- Proficiency in JavaScript and ServiceNow scripting fundamentals
- Experience integrating ServiceNow with external systems
- Ability to translate business requirements into working platform configuration
- Strong troubleshooting and problem-solving capability
- Comfortable working across IT, HR, and customer-facing teams
Security requirements
This role requires Baseline Personnel Security Standard (BPSS) clearance.
Additional checks may apply if you have lived outside the UK within the last three years.
Why consider this opportunity
- Broad exposure across the ServiceNow platform
- A genuinely hands-on delivery role with clear expectations
- Work across customer, employee, and technology experience use cases
- Strong investment in learning, certification, and long-term development
- Hybrid-first working with flexibility built into day-to-day delivery
If you are a ServiceNow professional who enjoys hands-on delivery, integration work, and building real-world workflows across the full platform, this role offers a strong next step.....Read more...
Job Description:
Our client, a leading FinTech firm, is seeking a highly experienced Lead Product Designer to spearhead design across their international business. This is a hands-on, end-to-end role with responsibility for both client-facing delivery and internal platform development. This is a remote position with access to office space in Edinburgh and London on an initial 12-month FTC.
Skills/Experience:
Essential
Product design experience.
Experience in end-to-end product design across UX and UI.
Strong ability to simplify complex information into intuitive interfaces.
Demonstrated experience of leading design processes from discovery through to launch.
Excellent written and verbal communication skills, with confidence presenting to senior stakeholders.
Experienced in collaborating with Engineering, Product, Solution Architecture, business teams and other designers.
Comfortable working within a complex technical environment.
Expertise in Figma and willingness to adopt new tools when required.
Experience managing small teams and overseeing capacity planning.
Ability to influence and advocate for design at executive level.
High attention to detail, curiosity about human behaviour and a drive to learn in a fast-paced environment.
Desirable
Experience designing FinTech or white-label SaaS products.
Exposure to low-code platforms.
Strong understanding of how AI can enhance design processes.
Experience conducting user research.
Experience working with globally distributed teams.
Core Responsibilities:
Evolve the organisation’s design strategy, ensuring alignment with business goals and delivery of high-quality solutions.
Shape future design direction in line with changing priorities and global growth objectives.
Act as a custodian of design and user experience across the business, maintaining consistency and excellence across client delivery and platform development.
Own and develop the global design system in collaboration with engineering, ensuring scalability and suitability for a white-label environment.
Lead end-to-end design work across sales assets, client solutions and platform enhancements.
Transform ambiguous ideas and complex requirements into clear and intuitive user experiences.
Manage and mentor a small design team across Europe and Australia.
Oversee capacity planning, workload allocation and team development.
Partner with global stakeholders including product managers, engineers, solution architects, SMEs and senior executives to influence product direction and champion user-centred design.
Support sales efforts by creating design concepts and assets in response to client needs and market demand.
Stay up to date on design trends, emerging tools and innovative technologies including AI.
Advocate for enhancements to improve client solutions, platform capability and internal design processes.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16300
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Our client, a leading FinTech firm, is seeking a highly experienced Lead Product Designer to spearhead design across their international business. This is a hands-on, end-to-end role with responsibility for both client-facing delivery and internal platform development. This is a remote position with access to office space in Edinburgh and London on an initial 12-month FTC.
Skills/Experience:
Essential
Product design experience.
Experience in end-to-end product design across UX and UI.
Strong ability to simplify complex information into intuitive interfaces.
Demonstrated experience of leading design processes from discovery through to launch.
Excellent written and verbal communication skills, with confidence presenting to senior stakeholders.
Experienced in collaborating with Engineering, Product, Solution Architecture, business teams and other designers.
Comfortable working within a complex technical environment.
Expertise in Figma and willingness to adopt new tools when required.
Experience managing small teams and overseeing capacity planning.
Ability to influence and advocate for design at executive level.
High attention to detail, curiosity about human behaviour and a drive to learn in a fast-paced environment.
Desirable
Experience designing FinTech or white-label SaaS products.
Exposure to low-code platforms.
Strong understanding of how AI can enhance design processes.
Experience conducting user research.
Experience working with globally distributed teams.
Core Responsibilities:
Evolve the organisation’s design strategy, ensuring alignment with business goals and delivery of high-quality solutions.
Shape future design direction in line with changing priorities and global growth objectives.
Act as a custodian of design and user experience across the business, maintaining consistency and excellence across client delivery and platform development.
Own and develop the global design system in collaboration with engineering, ensuring scalability and suitability for a white-label environment.
Lead end-to-end design work across sales assets, client solutions and platform enhancements.
Transform ambiguous ideas and complex requirements into clear and intuitive user experiences.
Manage and mentor a small design team across Europe and Australia.
Oversee capacity planning, workload allocation and team development.
Partner with global stakeholders including product managers, engineers, solution architects, SMEs and senior executives to influence product direction and champion user-centred design.
Support sales efforts by creating design concepts and assets in response to client needs and market demand.
Stay up to date on design trends, emerging tools and innovative technologies including AI.
Advocate for enhancements to improve client solutions, platform capability and internal design processes.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16300
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
