The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Startin Group, we believe that the success of our business begins with the happiness and well-being of our staff. That’s why we focus on our employees just as much as we do on our customers, ensuring that every member of our team feels valued, supported, and empowered to thrive. We understand that a positive work environment isn’t just about the job itself—it’s about creating a culture where you’re genuinely cared for, where your voice matters, and where your growth is a priority. We invest in you with tools and resources designed to support your mental health, professional development, and day-to-day experience at work. Our dedicated mental health app provides easy access to support when you need it, recognising that your well-being is essential to your success. To ensure seamless communication across our organisation, we’ve developed an intranet where you can stay informed, share ideas, and connect with colleagues. Regular 1-1 meetings with your manager mean you’ll always know where you stand, have the chance to share your feedback, and feel supported in achieving your personal and professional goals. Our commitment to fostering a strong culture of communication and growth means that you’ll be working in an environment where collaboration is encouraged, and your contributions are genuinely appreciated. From our focus on mental health initiatives to providing ongoing development opportunities, we ensure that our employees aren’t just another number—they’re a valued part of the Startin Group family. So why not take the next step in your career and see what it’s like to work in an environment where you’re truly supported? Apply today to experience why so many of our staff choose to grow and stay with Startin Group. Your career starts here—join the Startin Group team and discover a workplace that’s dedicated to your success.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
An excellent opportunity has arisen for an experienced Service Advisor to join a well-established car dealership representing several well-known automotive brands and offering a comprehensive range of services.
As a Service Advisor, you will be the first point of contact for customers, ensuring smooth and professional after-sales service experience.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You Will Be Responsible For:
* Acting as the primary contact for customers, both face-to-face and over the phone, always ensuring a friendly and professional service
* Coordinating service bookings and communicating effectively with both customers and internal teams to ensure efficient workflow
* Proactively identifying opportunities to promote additional products and services such as service plans and vehicle health checks
* Building and maintaining strong working relationships with suppliers, customers, and colleagues to support seamless operations
* Managing administrative tasks with accuracy, including updating systems and processing documentation
What We Are Looking For:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Previous experience within a franchised car dealership.
* Confident IT skills with the ability to quickly learn internal systems
* Excellent verbal and written communication abilities
* A full, valid UK driving licence is required
What's On Offer:
* Competitive salary
* Performance-related bonus opportunities
* Company car
* Company pension scheme
* Generous holiday entitlement, increasing with service
* Access to manufacturer training and ongoing professional development programmes
* Health, wellbeing and discount membership scheme
* Employee discounts and recognition awards
* Inclusive company culture with regular staff events and long-service celebrations
This is a fantastic opportunity to join a thriving automotive business where your contribution will be valued and rewarded.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (Weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Assist with processing high volumes of supplier invoices (fuel, vehicle maintenance, logistic services), and maintaining accurate purchase and sales ledgers
Support in the preparation of monthly management accounts
Assist to produce weekly and monthly financial reports, including cash flow updates
Reconcile bank statements and track incoming/outgoing payments
Support with production of VAT returns and other regulatory submissions
Assist in raising customer invoices
Liaise with internal departments and external customers/suppliers to resolve invoice queries
Maintain accurate, organised, and up-to-date financial records for audit and compliance purposes
Answer incoming telephone calls, take messages and re-direct calls
Communicate in a clear, polite and concise manner with colleagues/customers in all departments as required by the demands of the business
Provide general administrative support to the finance team
Continually develop skills, knowledge, and experience, through completion of the apprenticeship, as directed by the Finance Manager, to a satisfactory level and timescales, in accordance with Company requirements
To complete any other reasonable duties as instructed by the management team
Training:
Accounts Assistant Level 2 Apprenticeship Standard
Training Outcome:
The role will be dynamic and varied, rotating, and changing as business needs require. You will have the opportunity to move round the different teams in finance to support you in shaping your career following completion of the apprenticeship
Employer Description:Professional expertise, 90 years of experience, a commitment to quality and unrivalled customer service have really put Clarke on the map. We offer economy to next day deliveries services in the UK as well as managed services to Ireland and Europe. Long-term partnerships are at the heart of our business. We help your business grow, whilst taking care of your logistics requirements.
We have a dedicated team for services in both the UK and Ireland which enables us to offer premium levels of services to our customers, ensuring our clients’ needs are met and dealt with quickly and efficiently.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles.
Taking sales orders from customers both face-to-face and over the phone.
Stock control for vehicle parts and accessories.
Maintaining an ordered stock room.
Raising invoices for parts sold.
Liaison with internal teams to ensure the correct stock is placed at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both our internal and external customers, you will need to have excellent communication skills. You should also be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earnings and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network, or even joined our team at Head Office in Milton KeynesEmployer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Field Service Engineer – Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with the potential to earn more!
Benefits:
Company van (fully equipped)
Pension & healthcare
Tax-free lunch allowance – worth around £1,160 per year
Monday to Friday – no weekends
Premium product training and ongoing support
Location: Field-based – Southern UK Ideal areas include Milton Keynes, Luton, Oxford, Banbury, Cheltenham, Gloucester, Reading, Swindon, High Wycombe, Slough, Newbury, Bath, Bristol, Chelmsford, Basildon, Colchester, Ashford, Maidstone, Tonbridge.
Why this role could be perfect for you:
Work with premium automotive equipment while building on your existing mechanical, electrical, or hydraulic skills.
Join a market-leading company with a stable client base and long-term career opportunities.
Enjoy work–life balance: Monday to Friday, no weekend work.
Receive top-class training and support, helping you confidently transition into the automotive sector.
This role is ideal for a field-based Service Engineer who is comfortable working independently, enjoys problem-solving on site, and wants a role that offers variety, challenge, and growth.
The Role:
Service, calibrate, and maintain equipment across Southern England.
Install new equipment and provide start-up training to customers.
Support the Technical Sales team with product demonstrations.
Complete necessary administration and update the CRM system.
Identify opportunities to grow service, training, and repair business at customer sites.
Who We’re Looking For:
Strong mechanical, electrical, and/or hydraulic engineering skills.
Proven experience as a service engineer (field-based preferred, but not essential if you have transferable experience).
Health & safety aware and customer-focused.
Full UK driving licence and ability to travel extensively within the region.
No automotive experience? No problem. We welcome candidates from other industries such as construction equipment, agricultural machinery, off-highway or industrial machinery, marine, commercial vehicle or capital equipment.
If you have field service experience and a desire to learn, we’ll provide the training you need to succeed.
Personal Attributes:
Self-motivated and organised.
Able to work independently and manage your own time.
Strong problem-solving skills and attention to detail.
A professional, customer-focused approach and pride in your work.
Apply in Confidence Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621. Job Reference: 4288KBA – Field Service Engineer....Read more...
The Company:
A market leading medical devices company.
Established for over 30 years and seeing continual growth.
Fantastic career opportunity.
The Role of the Clinical Specialist
The team sells a range of medical equipment and consumables, but this role will focus 90% of the time on ventilation equipment.
You will be the first point of contact for all customers across the division supporting 3 reps that have many years’ experience and have done this job before so a great support network.
You will be provided with full training within the first 4-5 weeks of starting so will be more than ready to deal with any queries that come in.
Presentation of products and services to Clinicians, Unit Managers and Nursing Staff.
Education of customers and team members in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment.
You will provide training, deal with any customer problems both internally & externally.
90% of the role will be to take care of the aftersales and provide full support for the 7-year life cycle of the product & consumables.
Will also get involved in trials that have been arranged
This is not a target carrying role!!
There will be nights away from home but this will all be expensed.
Covering the UK with most of the business being around Manchester & London so being based in the Midlands would be ideal.
Benefits of the Clinical Specialist
£35k-£40k basic
£12k annual bonus (paid quarterly)
Lunch allowance.
Company vehicle (Electric/Hybrid)
Training academy.
Savings & Cycle Schemes.
Remote/Flexible Working.
Salary and bonus structures.
Sustainable business strategy.
Employee Assistance Programme.
Pension, life assurance & income protection.
Long service awards & employee of the month.
Employee events & initiatives all throughout the year.
Enhanced sick pay scheme that increases with service.
Enhanced annual and life leave that increases with service.
The Ideal Person for the Clinical Specialist
Ideally would like someone from a clinical/nursing background.
Experience in working in Critical Care/ICU departments would be a HUGE advantage.
Someone that understands how the NHS works.
Experience in Critical Care/A&E Departments/Acute Setting.
Looking for people that can bring something to the business and not afraid to effect clinical change to produce better patient outcomes.
Wants people that are both Patient & Customer focused.
If you think the role of Clinical Specialist is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
