Providing first line customer support for our online learning platform Click, including support with forgotten passwords, course information, system advice, new customer setups, trouble shooting and logging technical queries.
Provide first line support for all other enquiries to the business, including logging sales and finance enquiries and passing to the correct department
Log all enquiries through the ticketing system and respond within a timely manner
Use the telephone, email, web chat, messaging board and online meetings to interact with customers and colleagues in a professional, friendly and supportive manner
Ensure customer data and interactions are recorded accurately on our systems
Research customer details online and update our customer data as needed
Support the Customer Engagement team to respond to initial sales enquiries
Support the Content Team by providing customer feedback, testing new courses and logging content enquiriesUndertaking research, data cleansing and support the team to gain customer/market insight
Understand our products and customers along with the Social Care and wider sectors we operate in
Provide exceptional customer service with enthusiasm, passion and commitment to helping our customers, colleagues and everyone we interact with
Undertaking any general office task that supports the smooth running of the business
Training:
The apprentice will work toward the Level 2 Customer Service Practitioner Standard
You would attend training at WBTC one day a month and have 1-1 training and review meetings
Functional skills maths and English would be delivered remotely if required
Training Outcome:Training and personal development is encouraged and supported.Employer Description:Proven, Trusted, and Award-Winning
At Flourish, we’re all about making a real difference. We’ve built easy-to-use online platforms for training and staffing, creating a connected community where everyone thrives. Whether you’re in the care sector, children’s services, or education, we’ve got everything you need to grow, learn, and succeed.
With over 30 years of combined experience (thanks to our roots as Grey Matter Learning, AC Education, and MyWorkMode), we’re bringing you the best of what we’ve always done—high-quality training, expert support, and seamless shift cover staffing solutions—just with a fresh new look. Oh, and we’re also part of The Progress Group, so you know we’re serious about making an impact where it counts.Working Hours :Monday to Friday, 8.30am - 5.00pm / 9.00am - 5.30pm
37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Customer care skills....Read more...
.NET Developer, CMS, Sitecore, EpiServer, Umbraco – London
(Tech stack: .NET Developer, CMS, Sitecore, EpiServer, Umbraco, .NET 9, C#, Angular, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the 1990s our client is one the fast growing technologies brands across Europe. They have built an unrivalled reputation for developing revolutionary .NET software solutions. Having recently embarked upon a number of cutting edge Greenfield .NET projects they are looking to recruit .NET Developer to join their award winning .NET development team.
Working in tandem with Microsoft's very own consultants .NET Developer will be working on the development of complex enterprise .NET projects that have attracted much attention in the trade place. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. .NET Developer candidates should have some knowledge of a Content Management System (CMS) such as Sitecore, EpiServer, Umbraco, Alterian, Immediacy, Ektron, Kentico, Sitefinity or dotnetnuke. Our client can provide you with industry recognised training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
This is a unique opportunity to join a firm that genuinely values its employees; they have ranked highly in the Times Top 100 List of Employers over the last 5 years. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week.
Location: London, UK / Remote Working
Salary: £40,000 - £75,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Developer, Optimizely, CMS – Colchester, Essex
(Tech stack: .NET Developer, CMS, Optimizely, Sitecore, Umbraco, .NET 9, C#, Angular, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in the 1990s our client is one the fast growing technologies brands across Europe. They have built an unrivalled reputation for developing revolutionary .NET software solutions. Having recently embarked upon a number of cutting edge Greenfield .NET projects they are looking to recruit .NET Developer to join their award winning .NET development team.
Working in tandem with Microsoft's very own consultants .NET Developer will be working on the development of complex enterprise .NET projects that have attracted much attention in the trade place. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. .NET Developer candidates should have some knowledge of a Content Management System (CMS) such as Optimizely, Sitecore, Umbraco, Alterian, Immediacy, Ektron, Kentico, Sitefinity or dotnetnuke. Our client can provide you with industry recognised training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
This is a unique opportunity to join a firm that genuinely values its employees; they have ranked highly in the Times Top 100 List of Employers over the last 5 years. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week.
Location: Colchester, Essex, UK / Remote Working
Salary: £45,000 - £70,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
Create marketing campaigns and e-shots using social media platforms.
Maintenance of marketing media to include online content and website.
Work with sales to prepare sales response plans for inbound campaigns.
Prepare quotations for customers as requested.
Handling inbound sales enquiries and qualifying new leads.
Prepare and co-ordinate sales and marketing materials and collateral.
Maintain data contained within the database (CRM) and ensure accurate customer information, including but not limited to leads, contacts, accounts and opportunities.
Assist with monthly sales and marketing reporting.
Some cold calls to potential customers once confident with products.
Research opportunities using the internet, LinkedIn and other sources.
Manage linked-in connections and develop your own professional network.
General office support and ad-hoc admin when required.
Work with external agencies on Adwords support.
Manage social media channels.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent marketing role.Employer Description:Founded in 2005, our team has experience in a variety of technological domains, including web, database, mobile, and bespoke software development. We can help you do anything from build a new website to making the next viral app. Our methodical approach means we’re building solutions around you, not fitting your business into a mould.
At Wirebox, our software development expertise will see you thrive in an all-digital world. So, no matter your needs, we’re here to help.
Are you ready to be our next success story?Working Hours :Monday to Friday between 9am to 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Greetings! The Opportunity Hub UK is on the lookout for a talented Social Media Campaign Strategist to join our team and be part of an ambitious growth story. We work with award-winning companies to create campaigns that help organisations stand out, grow faster, and make a difference. Our goal is to unlock the amazing growth potential of people we work with - our clients, our partners, and our team. We deliver national media campaigns, high-profile events, and world-class editorial that sets the news agenda in the UK and around the world. The Role As a Campaign Executive, you will be a core part of client teams, assisting with day-to-day account handling, and proactively looking for opportunities to articulate their clients’ stories and missions in the media. You'll need around 8-12 months of agency experience, great communication skills, and a strong understanding of media relations and the press. Alongside regularly pitching story ideas, you will assist with researching and writing thought leadership reports and articles, support with event planning, production and execution, and support in the management of social media accounts. Our office is situated in South West London (SW18). Although the role will currently be based remotely due to COVID-19, please ensure that the journey to SW18 is feasible for you in the medium to longer term. Here's what you'll be doing:Supporting with day-to-day running of client accountsMedia relations, pitching stories and proactively finding opportunities and angles, writing and distributing press releases and opinion editorials Developing and strengthening your network of media contactsDrafting content – media pitches, opinion editorials, press releases, and web copyAssisting with research and production of thought leadership reportsAssisting with development and management of social media platforms and contentSupport with event planning and event executionSupport preparation of new business proposals and presentationsReporting and analysis of resultsClient handling – via email, over the phone and in personHere are the skills you'll need:Team playerProactive and able to work on own initiativeGreat attention to detailStrong communication skillsAbility to prioritise and work across a range of client accountsAppetite for knowledge and improvementConfident in contributing to client and internal meetingsAppetite to develop a network of media contactsAbility to build strong relationships with colleagues, clients and the mediaWilling to contribute to brainstormsAbility to manage own timeAround 12-months agency experience preferredHere are the benefits of this job: You'll receive a competitive salary and holiday entitlement package, along with an annual personal allowance for training and development. Working with The Opportunity Hub UK gives you the chance to work with award-winning companies and campaigns that make a real difference. A career in this sector is fulfilling, exciting, and always evolving. So if you're ready to take on this challenge, we want to hear from you.....Read more...
As a Multi-Channel Marketing Apprentice, you’ll play a key role in supporting customer-focused marketing activities that drive demand and build brand awareness. Working within our internal marketing team, you’ll help deliver campaigns across digital and traditional platforms, contributing to the overall marketing strategy.Your responsibilities will include:• Supporting marketing campaigns that drive demand and build awareness• Creating content for web, social media, and print• Tracking campaign performance and gathering insights• Conducting market and customer research• Managing marketing materials and coordinating suppliers• Occasionally attending trade shows, exhibitions, and client meetings
This variety means you’ll gain experience across B2B and B2C marketing, from industrial campaigns to lifestyle branding.Training:
Although the majority of the training will be in the workplace, there will be occasional attendance required at Cirencester College (both in person and online)
Training Outcome:
Upon successful completion of your apprenticeship, you will have the opportunity to progress and further develop your career within the company
Employer Description:With nearly four decades of expertise, Cirencester Fabrication Services Ltd has built a reputation for excellence in the design, fabrication, and welding of high-quality metal products. Our work is all about precision, creativity, and craftsmanship.
Based in a 10,000 sq ft facility in Cirencester, our team of skilled fabricators, welders, and designers produce high-quality metalwork for clients across industries. But we’re more than just metal—we’re about innovation, collaboration, and delivering excellence from concept to installation.
You won’t just be marketing one brand—you’ll help promote three distinct business areas:
• Cirencester Fabrication Services Ltd – Our core metal fabrication business, turning inspiration into metal since 1983
• Kyeburn Designs – Our bespoke design arm, where creativity meets craftsmanship in custom-built metalwork
• Muntons Plant Supports – A growing product line offering stylish, durable plant supports for gardens and landscapesWorking Hours :Monday to Friday 8.30am to 5pm, occasional attendance at external meetings and industry events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Ability to multitask....Read more...
You’ll play a key role in supporting day-to-day operations and delivering excellent service to internal and external stakeholders.
Main duties include:
Deliver proactive and efficient administrative support to our GP Federation and member practices
Manage multi-channel correspondence, including emails and phone calls, liaising across practices in both localities
Schedule meetings, coordinate appointments (where required), and maintain shared calendars
Provide personal assistant support to one or more PCN Clinical Directors, ensuring clinicians’ schedules are well-organised and managed
Support internal and external communications, including electronic correspondence, updating newsletters, and maintaining web content
SystmOne is a clinical system which is used across the NHS to store health records; you will use this to extract relevant data monthly, build clinician rotas, and oversee holiday planning when directed
Develop a strong understanding of SystmOne to respond confidently to general enquiries
Assist Operational and Business Managers with general administrative tasks related to PCN/Federation oversight
Investigate routine enquiries, providing clear advice and practical support as needed
What you'll learn:
Proficiency in office systems and streamlined business processes
Strong communication skills and effective time management techniques
Collaborative teamwork within professional business environments
Competence in digital tools such as Microsoft 365, including note taking
Operational knowledge of the SystmOne clinical system
Familiarity with NHS and primary care procedures
Understanding of data protection regulations and patient confidentiality protocols
Effective workplace communication in healthcare settings
Training:
The successful candidate will complete Level 3 Business Administration Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:GP practices in Easington and Sedgefield are members of a not-for-profit Community Interest Company – South Durham Health CIC.
Community interest companies exist to benefit communities and the purpose of South Durham Health CIC is to relieve illness and promote health amongst residents and patients registered with GP practices and those who work in the localities of Easington and Sedgefield.
SDH delivers health services to patients across both localities and provides support, training, and education to its member practices.
The membership of SDH is drawn from partner General Practitioners in seventeen GP practices. SDH is overseen by a Board of Directors. Directors are elected by and from the membership. The Board is supported by a chief executive and management team providing full time leadership and support for SDH. The management team includes staff with a range of skills and expertise including experienced former practice managers.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This apprenticeship offers a fantastic opportunity to develop core administrative skills and gain insight into the operations of primary care services within the NHS framework. In addition to supporting day-to-day operations, you will also assist with data collection, reporting, and analysis to help inform decision-making and improve service delivery.
Duties will include:
Deliver proactive and efficient administrative support to our GP Federation and member practices
Manage multi-channel correspondence, including emails and phone calls, liaising across practices in both localities
Schedule meetings, coordinate appointments (where required), and maintain shared calendars
Provide personal assistant support to one or more PCN Clinical Directors, ensuring clinicians’ schedules are well-organised and managed
Support internal and external communications, including electronic correspondence, updating newsletters, and maintaining web content
SystmOne is a clinical system which is used across the NHS to store health records; you will use this to extract relevant data monthly
Develop a strong understanding of SystmOne to respond confidently to general enquiries
Assist Operational and Business Managers with general administrative tasks related to PCN/Federation oversight
Investigate routine enquiries, providing clear advice and practical support as needed
Assisting with analysing and interpreting key data and information to help inform decision-making and service delivery; RAIDR, Power BI, national data sources
What you'll learn:
Proficiency in office systems and streamlined business processes
Strong communication skills and effective time management techniques
Collaborative teamwork within professional business environments
Competence in digital tools such as Microsoft 365, including note taking
Operational knowledge of the SystmOne clinical system
Familiarity with NHS and primary care procedures
Understanding of data protection regulations and patient confidentiality protocols
Effective workplace communication in healthcare settings
Training:
The successful candidate will complete Level 3 Business Administration Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:GP practices in Easington and Sedgefield are members of a not-for-profit Community Interest Company – South Durham Health CIC.
Community interest companies exist to benefit communities and the purpose of South Durham Health CIC is to relieve illness and promote health amongst residents and patients registered with GP practices and those who work in the localities of Easington and Sedgefield.
SDH delivers health services to patients across both localities and provides support, training, and education to its member practices.
The membership of SDH is drawn from partner General Practitioners in seventeen GP practices. SDH is overseen by a Board of Directors. Directors are elected by and from the membership. The Board is supported by a chief executive and management team providing full time leadership and support for SDH. The management team includes staff with a range of skills and expertise including experienced former practice managers.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
PR Senior Account ExecutiveAre you passionate about communications and eager to make an impact in the life sciences sector? The Opportunity Hub UK is seeking a talented PR Senior Account Executive on behalf of a leading consultancy, working at the forefront of biotech and healthcare communications.Salary: £30k - £35k, based in LondonCompany OverviewThis dynamic communications consultancy specialises in supporting life sciences companies at all stages of development. With a wealth of experience in pharmaceutical business development, commercial strategy, and investment, their team provides expert guidance to help clients achieve their corporate goals through targeted communication strategies.Job OverviewAs a PR Senior Account Executive, you will be an integral part of a close-knit team, contributing to high-impact communication programmes for pioneering life sciences organisations. This hybrid role offers the flexibility to work remotely and from their London office, while delivering best-in-class solutions to help clients build value through effective PR and marketing strategies.Here's What You'll Be Doing:Collaborating with the team to execute innovative communication strategies for clients in the life sciences sector.Building and maintaining strong client relationships with regular communication and updates.Fostering media relationships to secure both earned and paid media opportunities.Using digital and social media tools to support and enhance client objectives.Copywriting and editing client materials such as press releases, web content, articles, and marketing materials.Proactively contributing creative ideas to enhance client PR and marketing campaigns, including identifying media opportunities, commissioning research, and seeking speaker or award submissions.Assisting with new business development and marketing initiatives to drive growth.Here Are The Skills You'll Need:Minimum one year of experience in PR, marketing communications, or journalism.A strong understanding or keen interest in the healthcare and life sciences industry.Proven media relations skills with the ability to identify media opportunities.A degree in life sciences or equivalent professional experience.Excellent written and verbal communication skills, with a high level of attention to detail.Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).Experience with WordPress for website management.Familiarity with social media management and LinkedIn paid advertising.A collaborative team player who is self-motivated and knows when to seek assistance.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Competitive salary between £30k - £35kA unique opportunity to engage with leading scientists and industry experts.Immediate responsibility in a role where your contributions make a tangible impact.Access to mentorship from experienced professionals in biotech and healthcare communications.Career growth opportunities in an innovative and rapidly evolving industry.Flexible working arrangements with a hybrid work model.Pursuing A Career In Life Sciences CommunicationsA career in life sciences communications allows you to be at the intersection of cutting-edge science and impactful storytelling. As a PR Senior Account Executive, you'll help drive awareness of groundbreaking advancements that have the potential to transform healthcare, all while honing your skills in a specialised and ever-evolving industry.To apply, please submit up to 800 words on how artificial intelligence is shaping the future of healthcare, along with your CV.To apply, please submit up to 800 words on how artificial intelligence is shaping the future of healthcare, along with your CV.....Read more...
Full-time; PermanentDate Posted: July 15th, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Assistant Manager, Marketing, reports to the Manager, Marketing and will be responsible for all promotional activity of the PNE’s self-produced events, including Playland, Fright Nights, PNE Fair, PNE Lotteries, and will support other promotions for third-party event promoters taking place within Hastings Park venues. This role will lead all email campaigns, web development/updates and support ongoing social media efforts. This role requires creativity, attention to detail, and a proactive approach in helping to increase demand for the PNE’s business streamsWhy join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as an Assistant Manager, Marketing your primary accountabilities will be:
Understand the vision and standards of the PNE corporate brand and sub brands and champions it across the companyDevelop, plan and execute effective promotions/promotional content to drive gate attendance/ticket sales and positive brand impressionsResponsible for web updates and changes as necessaryResponsible for executing the e-mail strategy. Including writing, building, executing and providing campaign analysisAssist in the development, planning, execution, measurement and optimization of creative campaignsWork with media sponsors to provide engaging on-site activities for guests, and lead operational logistics for their activations, such as signage, parking, site access, power, on-site placement, tenting and staging needs through internal and external partnersManage, plan and execute media buys for all PNE brands, including reviewing proposals, organizing comp tickets, ensuring that ads are designed on time and trafficked to respective media outlets/printersSupport event social media as scheduled.Perform other related duties as required.
What else?
Must have a Diploma or Degree in Marketing, Communications, or a related field.A minimum of 5 years of demonstrated experience in marketing or a closely related discipline.Experience in event planning and promotional activities is considered an asset.Must have Strong interpersonal skills, with the ability to communicate and collaborate effectively across all levels of the organization and with external stakeholders.Exceptional writing skills, coupled with a high degree of creativity and enthusiasm.Must have strong attention to detail, with a commitment to excellence in all deliverables.Ability to thrive and multi task in a high-pressure environment, while manging a diverse workload.Well-organized, creative and collaborative team player, committed to:exuding Enthusiasm (positivity for the brand and creative process)exploring Evolution (through innovative approaches),and ultimately striving for Excellence (in qualitative and quantitative results)Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $65,000 - $70,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
