Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire?
My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world.
They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. You will provide technical support and guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company’s values and delivering the high-quality service that our customers value.
Responsibilities include:
Assessing new project enquiries, responding to customers and booking project details on to CRM system
Identifying the correct system types to meet the project requirements, from a range of products and companion distributed products.
Technical support and guidance, including remote troubleshooting of complex systems.
Preparing equipment quotations, responding to bids in a timely manner.
Site visits, surveys, customer meetings and demonstrations, including report writing to follow up.
Providing technical training to customers.
The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the following skills and experience:
Experience of audio systems and technology.
Experience designing on CAD programmes.
Personable manner with customers and able to give clear, concise explanations of technology systems
Good IT skills, experience with Microsoft Office and quick to learn new software packages
APPLY NOW for the Technical Customer Support Engineer job based in Newark, Nottinghamshire by sending your CV to rdent@redlinegroup.Com.....Read more...
Property Asset Management - Project Manager
Real estate, Property, Buildings or Infrastructure
Hybrid working – Hertfordshire and Home based
@mecscomms is recruiting for a Property Asset Management, Project Manager to join the property maintenance & asset lifecycle programme team of one of the UK’s largest property portfolio owners. The role will provide the lead in a strategic transformation programme; driving the design, development & implementation of robust asset management frameworks, policies & governance structures. You will lead critical change initiatives that optimise asset performance, reduce lifecycle costs & align operating models with internationally recognised best practices. If you have experience with lifecycle planning, operational integration, system & operating model change, PRINCE2, PMP, APM, developing AM strategies, policies & hierarchies, with a background in real estate, property or infrastructure & a proven track record in asset management transformation, I'm keen to hear from you!
Position: Property Asset Management - Project Manager
Purpose: As an Asset Management Project Manager, you will play a central role in the strategic transformation programme, driving the design, development & implementation of robust asset management frameworks, policies, & governance structures. You will lead critical change initiatives that optimise asset performance, reduce lifecycle costs, & align operating model with internationally recognised best practices. This is a cross-functional role requiring a blend of strategic thinking, stakeholder engagement, & practical project delivery within a large & dynamic property portfolio.
Nature: 18 Month, Fixed Term, Temporary Contract - Full Time
Designation: Hybrid working model
Location: 3 days per week from the office in Welwyn Garden City, Hertfordshire,
2 days per week remote working, anywhere UK, work from home
Hours: Monday – Friday 09.00 -17.30
Salary: £75,000 - £85,000 basic + bonus & comprehensive benefits
Key Activity:
• Project Management
• Asset Performance Optimisation
• AM Transformation
• AM frameworks: IAM, GFMAM, ISO
• Strategic Documentation
• Operational Integration
• Lifecycle Mastery
• Change Leadership
• Engineering & Maintenance Strategy
• Stakeholder Management
• Financial Oversight
• Risk & Compliance
Key Skills:
• PRINCE2, PMP, APM (or equivalent) project management accreditation
• Developing AM strategies, policies & hierarchies in real estate, property, or infrastructure
• Track record in AM change & transformation; knowledge of IAM, GFMAM, ISO frameworks
• Understands how AM strategy informs maintenance, risk, lifecycle planning & data management
• Full lifecycle expertise: Acquire, Operate, Maintain, Decommission
• System transformation & operating model redesign experience
• Ensures compliance with H&S, building codes, planning, ESG, & landlord obligations
• Skilled in risk assessment & mitigation for projects & assets
• Technical foundation in engineering or maintenance
Overview:
Our mission is to provide safe, efficient, & high-performing buildings that deliver exceptional customer & operational experiences. As part of a major Asset Lifecycle Transformation, we are redefining how we manage our built environment, with the aim of embedding world-class asset management principles & maturing our operating model across the Group. The Property Asset Management - Project Manager is a cross-functional role requiring a blend of strategic thinking, stakeholder engagement, & practical project delivery within a large & dynamic property portfolio.
Responsibilities:
Strategic Asset Management Development
• Lead the creation & implementation of core Asset Management documentation, including:
• Asset Management Policy & Strategy
• Asset Class Strategies
• Maintenance Strategies
• Group-wide Asset Hierarchy (technical & fixed assets)
• Collaborate with internal stakeholders to develop & embed an Asset Management Performance Framework & a Risk Framework aligned with business objectives & ISO55000 principles.
Project & Change Management
• Deliver multiple transformation projects across the asset lifecycle, including operating model development & supporting system change.
• Act as the project lead on initiatives that influence maintenance regimes, data hierarchies, information flows, & governance protocols.
• Coordinate cross-functional teams to co-design & embed improved asset management processes & ensure alignment across departments.
Training & Capability Building
• Build foundational knowledge of Asset Management across the wider Property function.
• Deliver training & guidance materials to support teams adopting new standards, frameworks, & ways of working.
Data & Systems Integration
• Work alongside the Process & Data teams to define future-state data requirements for effective asset decision-making.
• Support systems transformation to ensure platforms are configured to support the new operating model & governance requirements.
Stakeholder Engagement
• Work closely with Process Managers, Risk Managers, Engineering/Maintenance leads, & Senior Leadership to ensure strategic alignment & stakeholder buy-in.
• Navigate & influence across multiple teams & international regions to deliver outcomes.
Candidate Profile:
Candidates should possess similar hands-on experience in Property Asset Management - Project Manager working within a real estate, property or infrastructure environment. Your background, skills & experience are likely to include as much of the following as possible:
Experience & Knowledge
• Strong project management background (e.g. PRINCE2, PMP or equivalent), ideally with real estate or infrastructure project delivery experience.
• Extensive experience implementing Asset Management transformation initiatives in complex organisations.
• Proven ability to author & implement high-quality AM documentation (e.g. Strategy, Policy, Hierarchies).
• Strong understanding of how AM strategy links with operational activities such as maintenance, risk management, asset lifecycle planning, & data strategy.
• Deep knowledge of asset lifecycle phases: Acquire, Operate, Maintain, Decommission.
• Familiarity with system change & operating model transformation within an AM context.
Technical Expertise
• Solid foundation in engineering, maintenance, or related technical discipline.
• Knowledge of international AM frameworks & standards:
• IAM’s Conceptual Model
• GFMAM’s 39 Subjects
• ISO 55000 Series
Skills & Attributes
• Strong analytical & strategic thinking.
• Exceptional stakeholder engagement & communication skills – able to influence at senior levels.
• Confident facilitator & trainer, able to upskill & build organisational capability.
• Self-motivated, adaptable, & comfortable working in fast-paced, programme-led environments.
• Track record of delivering successful transformation in matrixed or international organisations.
Desirable Qualifications
• Certified Asset Management Professional (e.g., IAM Certificate/Diploma)
• Degree in Engineering, Facilities Management, or a related discipline
• Project Management qualification (PRINCE2, PMP, MSP, or similar)
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Essential Functions:
Develops and implements Stonhard's Four Phase Sales Training Program for all new Territory Managers in their first two years with the organization. The Training & Development Manager will identify, implement, benchmark and improve sales training and performance solutions for all TMs with a value based sales approach Required to work closely with the Director of Sales Training and VP Sales to develop, launch and manage the appropriate sales training strategies to meet area/regional and corporate goals and objectives. Monitors all TM performance and communicates with Sales managers to determine the best possible methods of assistance in problem areas. Assist in the design and development of training programs for the Area Sales Managers to assist in the continued education of all field personnel. Ensure quality of sales training programs through continuous monitoring and evaluation Initiates follow-up field rides with new TM's providing direct on-the-job training and coaching. Assists in sales hiring as necessary
Minimum Requirements
5 years related experience or equivalent combination of education and experience. Previous sales training experience in a complex business environment. Ability to work with cross functional groups for whom the trainer will have no reporting relationship. Knowledge of multimedia and audio-visual equipment required. Extensive experience developing and delivering sales training programs. Strong instructional design skills. Excellent stand-up training platform delivery skills. Experience with development of sales orientated web-based training programs. Superb listening, writing, and coaching skills. Ability to work independently with teams. Strong project management skills. 25% travel.
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. This position requires minimal physical activity but does require computer usage.
Preferred Requirements:
Bachelor's degree in business or related field. Apply for this ad Online!....Read more...
