Microsoft System Engineer (M365 & Azure) - Zurich, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Join a forward-thinking Swiss engineering firm shaping the future of 2025’s digital landscape. As a Microsoft System Engineer specializing in M365, Azure, and hybrid-cloud ecosystems, you’ll design transformative solutions that elevate productivity, security, and agility.
Collaborate with a talented team, driving innovation through AI-driven automation and next-gen cloud technologies. Thrive in a culture of continuous learning and growth, while making a lasting impact on the future of Swiss engineering. This opportunity is available for both junior, intermediate and senior professionals.
Our client is looking for passionate Microsoft System Engineer Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions)
All Microsoft System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland
Salary: CHF 80,000 - CHF 125,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/SYSTEM80125....Read more...
Microsoft System Engineer (M365 & Azure) - Zurich, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Become part of our innovative Swiss engineering company, where you'll drive technological excellence and industry advancements. As a Microsoft System Engineer specializing in M365 and Azure, you'll design and implement transformative solutions that enhance productivity and streamline operations.
Collaborate with a talented team, share your insights, and enjoy a culture that celebrates your contributions. With opportunities for professional growth and continuous learning, you’ll play a key role in shaping the future of engineering.
Our client is looking for passionate Microsoft System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer.
All Microsoft System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme.
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland/ Hybrid working
Salary: CHF 80,000 - CHF 110,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Dylan Kathoke at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/DK/SYSTEMZUR80110....Read more...
Sales Design Consultant – Home Improvement & Living SpacesLocation: Camborne - Office based covering CornwallEarning Potential: OTE £60K+ | Base + Uncapped Commission | Flexible Working | Professional DevelopmentJoin Britannia Windows – Redefining Home LivingAt Britannia Windows, we’re not just installing premium UPVC and aluminium windows, doors, conservatories, and bespoke living spaces—we’re transforming the way people experience their homes. With over 40 years of expertise, we combine stunning aesthetics with cutting-edge functionality to create elegant, secure, and energy-efficient solutions.As a Sales Design Consultant, you’ll play a vital role in bringing homeowners' dreams to life, crafting beautiful and functional living spaces. Whether it's designing contemporary conservatories, high-security doors, or bespoke extensions, this is a high-earning opportunity where your creativity and sales ability will be rewarded. This role is office based in Camborne covering Cornwall. Who We’re Looking For
A creative mindset with a sales flair – You have an eye for design and a talent for engaging conversations.Passion for home improvements and living space design – Experience in glazing, architecture, interiors, or home improvement sales is a plus, but not essential.Strong interpersonal skills – Ability to connect with customers, understand their vision, and deliver tailored solutions.Driven and adaptable individuals – Whether you're an experienced sales professional or looking for a new challenge, we provide full training and support.Looking for a new role home improvement market
Your Role: Turning Inspiration into Reality
Collaborate with homeowners to design stunning windows, doors, and Conservatories that balance aesthetics and practicality.Create tailored solutions that enhance style, security, and energy efficiency.Convert pre-qualified leads into sales with full product training and cutting-edge presentation tools.Develop your expertise with continuous professional training and development.Working with CAD software
What We Offer
Unmatched Earnings Potential – OTE £60K+ with uncapped commission and a competitive compensation package.Pre-Qualified Leads - appointments providedAdvanced Training & Technology – Onsite training and digital tools to support your presentations.Flexible Working – Enjoy a self-managed schedule with work-life balance.
INDLS ....Read more...
Assist with laptop and mobile device setup, imaging, and installation as needed
Install software applications and apply updates
Review, prioritise, and respond to Service Desk tickets using defined recording practices
Assist colleagues with administration, troubleshooting and security functions in all areas of IT
Perform other IT-related duties as directed by the Head or Service Delivery or Group IT Director
Set up and maintain active directory-user accounts and security groups
Support with Change Management
Help maintain and adjust as needed KPIs and SLAs both internal and with the business units
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list!Working Hours :Days and shifts to be confirmed.Skills: IT skills,Problem solving skills....Read more...
Penetration Tester – Leading Managed Services Provider
Remote based. Salary: Up to 60k, depending on experience.
A leading Managed Services Provider are seeking to recruit a technically skilled Cyber Security / Penetration Tester. This is a fantastic opportunity to join a well-established organisation delivering high-quality security services to enterprise clients across the UK.
As a Penetration Tester, you will be responsible for conducting manual penetration testing across both application and infrastructure layers. You will contribute to secure build reviews, advise on secure design practices, and provide technical insight to both internal teams and clients.
Key Responsibilities
Perform manual penetration testing of web applications and infrastructure
Conduct security build reviews across common operating systems (Windows, Redhat, Solaris)
Analyse and harden database environments in line with security best practices
Review and advise on web server design and implementation
Produce clear and concise technical reports for a range of stakeholders
Collaborate with internal teams and clients to support remediation and secure development
Required Skills and Experience
Proven experience in manual penetration testing (application and infrastructure)
Strong understanding of TCP/IP and core networking principles
Extensive experience testing web-based applications
Familiarity with secure configuration and build reviews across major operating systems
Comfortable programming in one or more languages (e.g. Python, Java, C#, Bash)
Deep knowledge of database security and hardening techniques
Solid technical understanding of web application architecture and server implementation
Ideally you’ll be working towards CREST Certified Web Application Tester or CREST Certified Infrastructure Tester or equivalent.
If you are a technically driven Penetration Tester seeking a new challenge within a respected Managed Services Provider, we would be pleased to hear from you.
Remote based.
Paying up to 60k, depending on experience.
Must be eligible for SC Clearance. ....Read more...
Fire & Security Engineer - Central Belt - Salary up to £40,000 DOE A fantastic opportunity has arisen for an experienced Fire & Security Engineer to join a growing and professional team. This role is ideal for someone skilled in both fire alarm and electronic security systems, who takes pride in delivering high-quality work and is looking for genuine opportunities for career progression. You will be responsible for servicing, maintaining, and fault-finding across a range of fire and security systems, with the opportunity to support installations and commissioning. This is a client-facing position, requiring strong technical expertise, professionalism, and a commitment to providing safe, compliant, and reliable fire and security solutions. Key Responsibilities:Carry out servicing and planned preventative maintenance on fire and security systems, including fire alarms, intruder alarms, CCTV, and access control.Diagnose and fault-find system issues, ensuring timely and effective resolution.Support small-scale installations and commissioning when required.Maintain accurate service and maintenance records and complete all required documentation.Ensure compliance with BS 5839, BS 5266, PD 6662, and NSI standards.Work safely, following all health & safety policies, RAMS, and site-specific requirements.Provide technical support and guidance to colleagues and clients.Maintain excellent client relationships through professional communication and reliable service deliveryPerson Specification:Proven experience servicing and maintaining access control, CCTV, and intruder alarm systems.Practical knowledge of fire alarm servicing (experience with GENT systems advantageous).Strong technical and IT skills, including Windows operating systems and networking.Excellent attention to detail, ensuring accurate documentation and adherence to procedures and timescales.A motivated, enthusiastic team player who performs well under pressure and maintains a professional, customer-focused attitude.Full UK driving licence.IPAF and PASMA certifications desirable.FIA training card advantageous (training support available if required).Salary & Benefits:Competitive salary (£34,000 – £40,000 depending on experience)Overtime and call-out opportunitiesCompany vehicle and fuel cardOngoing training and professional developmentClear pathway for career progression to Senior Engineer....Read more...
Fire & Security Engineer - Central Belt - Salary up to £45,000 DOE A fantastic opportunity has arisen for an experienced Fire & Security Engineer to join a growing and professional team. This role is ideal for someone skilled in both fire alarm and electronic security systems, who takes pride in delivering high-quality work and is looking for genuine opportunities for career progression. You will be responsible for servicing, maintaining, and fault-finding across a range of fire and security systems, with the opportunity to support installations and commissioning. This is a client-facing position, requiring strong technical expertise, professionalism, and a commitment to providing safe, compliant, and reliable fire and security solutions. Key Responsibilities:Carry out servicing and planned preventative maintenance on fire and security systems, including fire alarms, intruder alarms, CCTV, and access control.Diagnose and fault-find system issues, ensuring timely and effective resolution.Support small-scale installations and commissioning when required.Maintain accurate service and maintenance records and complete all required documentation.Ensure compliance with BS 5839, BS 5266, PD 6662, and NSI standards.Work safely, following all health & safety policies, RAMS, and site-specific requirements.Provide technical support and guidance to colleagues and clients.Maintain excellent client relationships through professional communication and reliable service deliveryPerson Specification:Proven experience servicing and maintaining access control, CCTV, and intruder alarm systems.Practical knowledge of fire alarm servicing (experience with GENT systems advantageous).Strong technical and IT skills, including Windows operating systems and networking.Excellent attention to detail, ensuring accurate documentation and adherence to procedures and timescales.A motivated, enthusiastic team player who performs well under pressure and maintains a professional, customer-focused attitude.Full UK driving licence.IPAF and PASMA certifications desirable.FIA training card advantageous (training support available if required).Salary & Benefits:Competitive salary (£40,000 – £45,000 depending on experience)Overtime and call-out opportunitiesCompany vehicle and fuel cardOngoing training and professional developmentClear pathway for career progression to Senior Engineer....Read more...
Senior AWS DevOps Engineer
A leading Cloud Consultancy with 500+ staff, offering a broad range of services across Public & Private Cloud, Data, Digital Transformation, and Security, is seeking an experienced AWS Engineer to join its dynamic team. This role is focused on delivering high-performance AWS solutions that drive digital transformation for businesses.
Key Responsibilities:
Collaborate within a team to ensure seamless platform delivery, operation, security, reliability, efficiency, and governance.
Manage, migrate, and optimize customer solutions in AWS, ensuring performance and scalability.
Support both production and non-production environments across the AWS ecosystem.
Work closely with implementation teams on AWS migration projects and managed service onboarding.
Stay ahead of industry trends, applying emerging technologies to enhance system reliability and performance.
Provide expert technical support to maintain service continuity and stability for customers.
Skills & Experience:
Hands-on experience across AWS services, including compute, networking, storage, databases, security, and IAM.
Strong understanding of modern cloud architecture and best practices.
Ability to build and maintain relationships with internal and external stakeholders.
Excellent communication skills, capable of translating technical concepts into business value.
Comfortable navigating complexity and unfamiliar challenges.
Passion for technology, constantly seeking innovation and knowledge-sharing opportunities.
Track record of implementing enterprise solutions following AWS deployment designs.
High competency in Infrastructure as Code (Terraform/CloudFormation) and scripting (Python/Bash).
Experience with source control and supporting Windows & Linux environments.
Desirable – AWS certification or working towards obtaining one
Remote | Up to £60,000
Must be eligible to work in the UK. ....Read more...
Key Responsibilities:
First-line support via phone, email, or ticketing system
Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft 365)
Manage user accounts, passwords, and security groups (Active Directory, Microsoft 365)
Log support actions and contribute to knowledge base
Assist with hardware/software setup and deployment
Provide professional, friendly customer service
Training Outcome:Opportunity to progress to full-time employment for the right individual.Employer Description:We are John Finch Computers Ltd! Based in Hereford we deliver expert IT support, cybersecurity and software solutions to businesses, schools, and charities. Trusted for reliability, innovation, and friendly service, we help our clients thrive with technology.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Creative,Non judgemental,Patience....Read more...
Cloud Engineer – A Growing FinTech Business - Linz, Austria
(Tech stack: Cloud Engineer, AWS, Azure, GCP, Citrix, Terraform, Ansible, Docker, Kubernetes, Jenkins, Git, Python, Bash, Networking, Security (IAM, VPC), Serverless Computing, Cloud Storage, Cloud Databases, Load Balancing, Monitoring (CloudWatch, Azure Monitor), Identity and Access Management (IAM), Automation, M365, Cloud Cost Management, High Availability, Disaster Recovery, Cloud Architecture, API Gateway, Containers, DevOps in the Cloud, Cloud-native Security, Cloud Engineer)
We have several fantastic new roles for Cloud Engineer (AWS, Azure, Kubernetes, GCP, Linux, Windows) to join an ambitious Engineering company. This is your chance to work with the brightest minds in Engineering. Our latest product release has revolutionized the way people perceive engineering solutions and empowered companies to deliver personalized, scalable, and unparalleled frameworks for their clients. With our cutting-edge technology, we have transformed the engineering industry, providing innovative solutions that surpass current market standards. Join our team and be part of shaping the future of engineering.
Our client is looking for passionate Cloud Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): AWS, Azure, GCP, Citrix, Terraform, Ansible, Docker, Kubernetes, Jenkins, Git, Python, Bash, Networking, Security (IAM, VPC), Serverless Computing, Cloud Storage, Cloud Databases, Load Balancing, Monitoring (CloudWatch, Azure Monitor), Identity and Access Management (IAM), Automation, M365, Cloud Cost Management, High Availability, Disaster Recovery, Cloud Architecture, API Gateway, Containers, DevOps in the Cloud, Cloud-native Security).
This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch. Engineering is booming and our client are fast becoming a leader of this market!
All Cloud Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Linz, Austria/ Hybrid Working
Salary: €50,000 - €70,000 + Bonus + Pension + Benefits
Applicants must be based in Austria and have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
Manage own workload through the allocation of calls via the helpdesk
Provide day to day IT Support for the local academy
To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy
To ensure support calls with external support companies for both hardware and software issues are logged, and resolving issues with external support engineers
To ensure technical assistance is provided at extra-curricular events
Manage printing resources across the Academy
Maintain user accounts including creation of new user accounts where appropriate.
Assign staff and pupil passwords
Provide support to the Academy in its use of media, from recording classes and events through the editing process.
Maintain inventories, asset and security mark ICT equipment
Support evening events at the Academy
Appropriately escalate issues to the Senior ICT Technician or ICT
Cluster Network Manager regarding security and potential risks to the Academy systems
To take responsibility for the successful delivery of hardware-related tasks:
Administration of the ICT Equipment Loan system.
Helping staff to set up ICT equipment including laptops and projectors, amplifiers and interactive whiteboards
Maintenance tasks, e.g. upgrading and maintaining staff laptops, cleaning equipment, replacing toner and drum cartridges in printers
Routine 1st line tasks, e.g. filling printers with paper, monitoring equipment loan system, daily setup of ICT rooms
Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily
Installation and setup of new equipment e.g. laptops, desktops, projectors, digital cameras, scanners, printers, video editing equipment
Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems
Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You may be considered for a full time position within the team or within the Redhill Academy Trust upon successful completion of this apprenticeship.Employer Description:Tupton Hall School, part of the Redhill Academy Trust, is a thriving 11–18 secondary school in Derbyshire where every person matters. Known for its high expectations and inclusive ethos, the school offers a dynamic learning environment with strong support for personal and professional growth. Apprentices benefit from a culture that values achievement, teamwork, and real-world experience. With excellent facilities and a commitment to developing future talent, Tupton Hall is an ideal place to start your career journey.Working Hours :8am - 4pm Monday to Thursday and 8am - 3.30pm on Friday
Occasionally you may be required to work later, on a rota'd basis, to ensure support is available for school events for e.g. Parents Evenings.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Service Desk Engineer – Central Birmingham
3 month contract
£200 - £250 p/d (please note; this role is inside IR35)
Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you’ll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites.
You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. You’ll be given the opportunity to rapidly progress your career and gain exposure to 2nd line responsibilities within a well established and thriving organisation.
Core responsibilities:
• Provide first point of contact technical IT support – both remotely and physically
• Support projects as required, such as a current laptop build and deployment project
• Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool.
• Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software
• Maintain Active Directory including management of end-user accounts
• Perform basic security administration tasks
• Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
Skills required:
• Previous experience working in a support role
• Experience supporting Microsoft Windows Server based Infrastructure
• Experience with Windows 10, Office 365, Active Directory
• Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial.
• Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
• Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured
• Possess excellent communication skills with the ability to explain technical concepts to non-technical users
• Possess a positive can-do attitude and be able to communicate with users of all different technical levels....Read more...
Senior Infrastructure Engineer
Central London
Up to £80k
Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months).
Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
• Lead and manage office and site networks, aligning with business strategy
• Act as an escalation point for the Service Desk Team
• Set up and configure Local Area Networks (LANs), including hardware deployment and support
• Coordinate with third-party MSPs for network and infrastructure management
• Manage firewall operations and connectivity with ISPs
• Oversee network IP addressing and VPN setups
• Support business continuity through proactive incident management
• Rapid deployment of site connectivity solutions, including 4G routers
• Monitor network health and performance, ensuring high availability and resilience
• Maintain inventory and configuration records for infrastructure and software
• Collaborate with the Security Operations Center (SOC) on network security
• Support software licensing and upgrades
• Support data privacy and security audits
• Provide technical support and mentoring
• Maintain server rooms and ensure operational efficiency
• Develop and implement business processes and documentation
Requirements:
• Strong knowledge of Azure infrastructure management
• Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc.
• Experience with FortiGate Firewalls and Windows Operating Systems
• Familiarity with WAN, LAN, VPN, and wireless networks
4 days per week onsite initially, dropping to 3 days after 3 months.
....Read more...
Assist in monitoring network traffic and using SIEM tools (e.g. FortiSIEM, Microsoft Sentinel) to detect suspicious activity and triage security risks.
Support incident reporting and response, including risk assessments and vulnerability scans.
Gain hands-on experience managing firewalls, antivirus, endpoint security, patching, and software updates.
Collaborate with IT, Legal, and other departments to ensure a unified security approach, including third-party risk assessments.
Monitor and respond to the IT Security Queue (CVE updates, service requests, incidents, bulletins).
Assess and manage tickets, ensuring priority issues are resolved within 48 hours.
Handle walk-up incidents and participate in major incident responses.
Support the ICT security incident response process and maintain the ICT Risk Register.
Manage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender).
Oversee job assignments and SLA performance across teams.Support projects aligned with the Cyber Assessment Framework (CAF).
Assist in updating and maintaining IT security policies and procedures.
Support strategic projects.
Training:Why choose our Cyber Security Engineer Level 4 apprenticeship?
The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats.
QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned:
Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:At Trafford Council we are EPIC!
We EMPOWER – We inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues.
We are PEOPLE CENTRED – We value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed.
We are INCLUSIVE – We are committed to creating an environment that values and respects the diversity and richness differences bring.
We COLLABORATE – We build relationships, collaborate; treat people as equal partners and work together to make things happen.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Driving licence & own vehicle....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
Providing end-user desktop support
Supporting and maintaining MS server/desktops and macs and supporting and maintaining Office 365 solutions and G Suite solutions
Setting up and configuring new laptops and desktops. Also installing authorised software to laptops and desktops
Ensuring security and upgrades are applied to desktops and laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardware/software incidents/problems
Incident and problem management
Provide exceptional service support to the business
Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures
Install, maintain, and support new applications
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:After completion of your programme there is a potential opportunity to progress onto a Level 4 apprenticeship programme (Foundation degree). This is not guaranteed but is dependent on performance throughout the duration.Employer Description:The Service Team at Vizst Technology is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
IT Infrastructure Manager
Central London
Up to £90k
A well-established and highly profitable construction engineering business is seeking an experienced IT Infrastructure Manager to join them on a permanent basis. This is a pivotal leadership role within a business undergoing rapid expansion of its technical capability, with ambitious growth targets and multiple acquisitions planned annually for the next five years (eight in the past twelve months).
Reporting directly to the Head of IT, you’ll take strategic ownership of the organisation’s core infrastructure and network operations. You will manage relationships with external service providers, lead internal infrastructure initiatives and ensure the stability, scalability and security of IT systems across multiple sites, whilst leading the infrastructure team.
Key Responsibilities
• Lead and manage the delivery of infrastructure and network services across offices and project sites, aligning with business objectives
• Oversee third-party managed service providers, ensuring performance, SLAs and service quality
• Provide leadership to technical staff
• Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio
• Manage network and server operations, ensuring uptime, resilience and business continuity.
• Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency
• Collaborate with the Security Operations Center and compliance teams to maintain a robust security posture
• Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability
• Maintain oversight of infrastructure assets, configuration management and software licensing
• Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives
• Provide high-level technical oversight and guidance in areas including: Azure infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments
Requirements
• Proven experience in infrastructure/IT operations management within a multi-site environment
• Demonstrable experience managing third-party MSPs and IT vendors
• Strong leadership and communication skills, with the ability to translate technical priorities into business outcomes
• Solid understanding of networking and cloud technologies (Azure preferred)
• Relevant certifications (e.g. ITIL, Azure) is highly desirable
Initially 4 days per week onsite (reducing to 3 days after 3 months).....Read more...
Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices.
Support in carrying out repairs including component replacements, upgrades, and system rebuilds.
Help maintain accurate job records and manage ticketing systems.
Provide friendly and professional front-desk support to walk-in customers.
Support stock management and basic workshop organisation.
Assist with client onboarding to Microsoft 365, including account setup and licensing.
Learn to manage users, groups, and permissions within Microsoft 365.
Help troubleshoot common email, Teams, and OneDrive issues.
Support security administration including MFA, password resets, and compliance checks.
Shadow senior staff in resolving client tickets and projects.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualifications.Employer Description:Computer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they've provided help with installations, repairs, virus removal, networking, data recovery, and more—both remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a “no fix – no fee” guarantee.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
2nd Line Support Engineer – Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills:
Strong 2nd Line support experience
Conduct administration tasks for server operating systems.
Collaborate with RDS, Citrix, and Hyper-V technologies.
Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.
Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
Administer backup technologies and antivirus/security software.
Execute cable patching and utilize remote access tools.
Leverage ITSM tools for streamlined service delivery.
Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
Possess outstanding customer service and communication aptitudes.
Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
Senior Infrastructure Engineer
Central London
Initially 4 days per week onsite / 1 day per week WFH
£500 - £550 p/d, OUTSIDE IR35
3 month initial term with highest likelihood of extension
Leading, well-established construction engineering business is seeking a Senior Infrastructure Engineer.
You will support and oversee core infrastructure and networking, working closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
Strong experience of the Microsoft tech stack; Windows Server, Azure AD / Entra, Exchange 365, Purview, PowerShell.
Act as an escalation point for the Service Desk Team
Assist in set up and configuration of LAN environments (particularly in regard to basic firewall configs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure implementation and ongoing management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Maintain inventory and configuration records for infrastructure and software
Support software licensing and upgrades
Support data privacy and security audits
Requirements:
Strong knowledge of Azure infrastructure management
Strong LAN and WiFi network understanding (ability to configure / troubleshoot to a reasonable level and manage). While not an absolute requirement, a CCNA or CCNP (or equivalent knowledge), would be beneficial
Experience with FortiGate Firewalls would be highly beneficial
Excellent communication skills with a proactive and self-motivated approach
....Read more...
ICT Support
Manage own workload through the allocation of calls via the helpdesk
Provide day to day IT Support for the local academy
To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy
To ensure support calls with external support companies for both hardware and software issues are logged, and resolving issues with external support engineers
To ensure technical assistance is provided at extra-curricular events
Manage printing resources across the Academy
Maintain user accounts including creation of new user accounts where appropriate.
Assign staff and pupil passwords
Provide support to the Academy in its use of media, from recording classes and events through the editing process.
Maintain inventories, asset and security mark ICT equipment
Support evening events at the Academy
Appropriately escalate issues to the Senior ICT Technician or ICT Cluster Network Manager regarding security and potential risks to the Academy systems
IT Resource Provision
To take responsibility for the successful delivery of hardware-related tasks:
Administration of the ICT Equipment Loan system
Helping staff to set up ICT equipment including laptops and projectors, amplifiers and interactive whiteboards
Maintenance tasks, e.g. upgrading and maintaining staff laptops, cleaning equipment, replacing toner and drum cartridges in printers
Routine 1st line tasks, e.g. filling printers with paper, monitoring equipment loan system, daily setup of ICT rooms
Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily
Installation and setup of new equipment e.g. laptops, desktops, projectors, digital cameras, scanners, printers, video editing equipment
Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems
Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including O365
To take responsibility for the successful delivery of software-related tasks:
Installation, configuration of new/upgraded software
Produce user guides and offer training and ad-hoc instruction to staff users
On-going software monitoring and maintenance e.g. internal internet filtering software
General
Attendance at staff meetings and INSET activities where relevant.
To uphold and actively support the Trust and Academy’s policies and procedures.
Provide support to other academies in the trust as directed by the ICT Cluster Network Manager
Undertake any other duties which might be reasonably be regarded as within the responsibilities of the post, subject to the proviso that any changes of a permanent nature shall be incorporated into the job description in specific terms
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Tupton Hall School is a popular 11-18 secondary school where every person matters. We believe in high expectations and the pursuit of achievement for all, where no child is left behind.
Our well-qualified leaders, teachers and support staff work together with students and parents to create a formidable team with one common goal – the best possible success for every child.
Being an academy within The Redhill Academy Trust will support ongoing improvement in the academic progress made by students. Providing opportunities for students to enhance their sporting, musical, creative and practical skills and talents is a strength of school life at Tupton Hall School.Working Hours :Monday- Friday, between 9.00am- 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
We are seeking a motivated and enthusiastic individual to join our IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications. You will be supported by experienced professionals and given the opportunity to develop your technical skills across a wide range of systems and platforms.
Key Responsibilities
Provide support for Windows PCs and servers, Apple Macs, and iPads.
Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner.
Escalate issues to the IT Manager where appropriate.
Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching.
Help maintain and update the asset database, including tagging new equipment.
Assist in creating and maintaining documentation of school systems.
Follow established IT processes and contribute to their improvement.
Support user account creation and removal.
Support system security by helping with updates and patching.
Maintain and support classroom technology, with particular attention to the school’s Promethean board deployment.
Organise and maintain the IT storeroom, ensuring stock levels are monitored.
Work alongside third-party vendors and service providers.
Assist with the monitoring of pupil web activity and report findings to the Head of ICT.
Contribute to data entry tasks and general administrative support.
Assist in the secure disposal of retired equipment and maintain accurate records.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeshipEmployer Description:Farleigh School is a Catholic preparatory day and boarding school in Andover, Hampshire, England. Situated in 60 acres of parkland in the Test Valley, Hampshire, it educates around 430 children. The current school comprises a pre-prep department and the main prep school.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers / Desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of Apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
· Setting up new Mini PCs and Laptops
· Performing regular updates on Mini PCs and Laptops
· Resolving IT issues by liaising with our external IT hosting provider Nasstar
· Providing training on the system to new users on induction day and follow up training after 1 month
· Amending word templates for use within the case management system
· Maintaining spreadsheets for reports, using basic and more complex excel formulas. Extracting data from main database for use within Excel
· Liaising with users and designing, building and maintaining the case management system SOS, the Client Management System using simple coding/scripting
· Supporting and training existing members of staff on the system including new process and developments
· Keep updated on windows/security/SOS and other software updates/developments that impact Martin Kaye, provide relevant information to the Partners on next steps / action required.
· Assist in the maintenance and development of the firm’s website
· Assist in maintaining the firm’s online office manual (knowledge base) and APX forms
· Assist with the firm’s system process’s/contracts and equipment such as photocopiers, phones, comms equipment
· Assist in maintaining the firms IT A&P issues spreadsheet and keeping users update on progress
· Continue further personal development training watching webinars and carry out research on software that apply to Martin Kaye
Training:
Day release at Telford College
Mentor support within the workplace
Allocated assessor to visit you in the workplace
Training Outcome:
Full time role depending on successful completion of apprenticeship and operational needs
Employer Description:Martin Kaye Solicitors have grown at an incredible rate since we began in 1985 with just three members of staff! Since then, we have worked hard to maintain our independence and are now one of the largest and most reputable legal firms practicing in Shropshire and the West Midlands.
The practice is also recognised by the independent law directory Legal 500.Working Hours :Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Adaptable,Work under pressure....Read more...
The IT Support / Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients.
Responsibilities include:
Supporting Microsoft 365 Applications and Platforms.
Supporting Microsoft Azure platforms to a basic level.
Troubleshooting Desktop Operating Systems.
Supporting of VOIP and Teams Phone systems.
Supporting Windows Active Directory Services to a basic level.
Installing computer hardware operating systems/applications remotely and onsite.
Troubleshooting system/network issues and diagnosing hardware/software faults.
Supporting Client Firewall, Sonicwall knowledge is an advantage.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications and setting up new user accounts / passwords etc.
Responding within agreed SLA’s to call-outs.
Prioritising and managing a range of open cases at any one time.
Establish working relationships with customers and suppliers.
Training:You will be self-motivated with strong communication skills and outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.
Knowledge / experience should include:
Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc.
Excellent knowledge of Desktop and Office products.
A working knowledge of the use of Powershell.
Good understanding of Microsoft products like SQL, Microsoft Server, Active Directory.
Ability to fault-find technology to include switches, firewalls, routers, internet connections, printers, wireless solutions, cabling issues.
The ability to work in a fast paced, dynamic environment, prioritising, and multi-tasking effectively.
Demonstrate expertise in all activities associated in the provision of a managed service.
Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customer’s systems.
You will have attained or be working towards your Microsoft 365 fundamentals.
Information Communications Technician Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security.
Hardware & Software.
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies.
Technical Problem Solving.
Advanced-Data Security.
Computer Networks.
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is important and they pride themselves on their fantastic staff retention rate. Upon successful completion of the apprenticeship, there will be exciting opportunities for progression within the business for the right candidate.Employer Description:We’re an IT & Telephony Support business based in Bristol. We’ve been around for over twenty years, which has given us enough time to get to be pretty good at what we do.
And what we do is take the gamble out of your business IT & Telephony.
We’re an enthusiastic team that’s worked hard to create an IT & Telephony company with a simple approach. Some IT firms make IT support an unnecessarily complex issue.Working Hours :Monday to Friday, 9am to 5pm, or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...