Working in a busy builders' merchant, you will learn to be responsible for maintaining a clean and organised Yard. You'll help to coordinate the loading and unloading of materials, maintain accurate inventory, and ensure proper storage and delivery of products. You'll maintain accurate paperwork related to inventory, equipment inspections, and daily operations.
You'll learn how the trade counter operates. Dealing with customers and suppliers on a daily basis.Training:
Trade Supplier Level 2 Apprenticeship Standard
Training will take place at our Oakham branch
Training Outcome:With a history of promoting within our company, we are keen for any apprentice to do well. To learn all aspects of the business and progress within the business in all areas from Sales, Distribution and Management. Employer Description:From our three depots across Leicestershire and Rutland, we continue to offer an extensive range of building products for all of our customer needs as a tradesmen, DIY enthusiast or self builders. Our product range is sourced from the countries leading suppliers and as members of the H&B Buying Group and also the National Merchant Buying Society we are able to buy competitively and therefore offer a competitive price on a vast range of building productsWorking Hours :Monday to Friday, 07:30 - 17:00 and every other Saturday, 08:00 - 12:00.Skills: Communication skills,Team working,Initiative,Physical fitness....Read more...
Provide direct support to customers via phone, email, and online channels, responding to enquiries, requests, and complaints in a professional manner.
Learn to manage and progress warranty claims, spare parts requests, and repair/workshop cases under supervision.
Record and update customer interactions accurately in internal CRM systems and portals.
Assist in monitoring service levels for retailer partners and help contribute to maintaining a high standard of service.
Support the Customer Experience Team with administrative tasks, reports, and day-to-day operations.
Participate in training and development sessions as part of the apprenticeship, including self-study, on-the-job learning, and formal training (20% of working hours).
Observe and learn best practices for customer service, using customer insights to support improvements in processes and performance.
Support the implementation and familiarisation with tools such as the AI Operator–led 1st Line Support system.
Actively develop professional skills, behaviours, and knowledge in line with the Customer Service Specialist apprenticeship standards.
Training:Training will be delivered by the Heart of Yorkshire Education Group. Learning will take place in the workplace. Training Outcome:Opportunity to become a permanent member of staff with career development within the Customer Experience Team.Employer Description:Sumec UK is a specialised company dedicated to advanced product development, industrial design, and supply of home and garden solutions. As part of the Sumec Group of Companies and a direct subsidiary of Sumec Hardware and Tools Co., Ltd, we combine global expertise with a strong local presence.
Our head office, established in January 2011 in the south of York, houses our R&D, product design, sales, marketing, and after-sales teams, ensuring close support for our retail partners and direct warranty assistance for end users. We specialise in innovative garden and power tools, including robotic and advanced lawnmowers, pressure washers, trimmers, and chainsaws.
Our flagship brand, Yard Force, represents an exciting and technologically advanced range of products designed for home and garden use, delivering quality, innovation, and reliability for every customer.
Working Hours :Mon-Fri.
09:00 to 17:00 with 30min lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Operate recycling machinery, including granulating and shredding, to process a range of rigid plastic materials such as buckets, bins, crates, and manufacturing scrap
Feed plastic waste safely and efficiently onto conveyors to maintain consistent production flow
Monitor machinery during operation and perform basic troubleshooting to prevent downtime
Move materials between the yard and processing unit using appropriate handling equipment
Change, weigh, and label bags of finished regrind to meet production and quality standards
Maintain a clean, safe, and organised work area at all times
Complete production records and paperwork accurately
Work collaboratively with the team to ensure smooth operation and achieve production targets
Take ownership of the process and, once trained, run the line independently
Adhere to all health and safety procedures and company policies
Operate a forklift to move materials around the site (training can be provided for candidates without experience)
Please note: This is a very hands-on/physical role. You must be 18+ to apply for insurance purposes
Training:Over 24 months, you’ll devote a minimum of 6 hours of your working week to ‘off-the-job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example, shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Polymer Processing Technician apprenticeship.
You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Aylesbury Granulation who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.Training Outcome:When you join Aylesbury Granulation, the possibilities for your success are limitless. As a successful applicant, you have the potential to secure a full-time position within the company at the conclusion of your apprenticeship. The company is seeking an apprentice with the goal of developing a long-term team member following the successful completion of the apprenticeship, as part of their ongoing succession planning.
Through practical training on the job, you will acquire new skills and gain the competence and responsibility required for manufacturing and process operations. This apprenticeship programme serves as a stepping stone towards a rewarding career in polymer processing, with the added opportunity for the apprentice to become a registered Science or Engineering Technician (RSci/Eng Tech).
This apprenticeship offers opportunities for professional growth, enabling you to specialise in areas such as process optimisation, quality control, or equipment maintenance, and to progress into supervisory or leadership roles within the polymer manufacturing environment.Employer Description:Aylesbury Granulation is an independent, family-run plastic recycling company based in Buckinghamshire. Since 2011, they have specialised in processing segregated rigid plastic waste into high-quality regrinds for reuse in manufacturing across the UK.
With a strong focus on sustainability, quality, and reliability, they help businesses turn plastic waste into valuable raw material—reducing landfill use and supporting the circular economy. Their small, dedicated team ensures every batch is handled with care, maintaining strict standards of cleanliness and quality.Working Hours :Workings hours are 9:00am to 4:00pm (Monday to Friday).Skills: Attention to detail,Organisation skills,Problem solving skills,Logical,Initiative....Read more...
