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Qualified Social Worker (Adult Services)
To assist people to resolve major difficulties in their lives and to enhance their independence and coping skills. To work within current legislation and policy, procedures and practice to assess, commission and review services, including planned interventions, for a specific client group. To work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable. To contribute to the development and maintenance of workable systems to ensure quality of service across the city and the identification of people particularly at risk. To work positively with colleagues in the statutory and independent sector to ensure an appropriate multi-agency approach, and to empower clients to speak for themselves. Duties and Responsibilities To review and update knowledge of legal, policy and procedural frameworks and demonstrate professional competence in social work practice as laid down in the Code of Practice for Social Workers. To work with individuals, families, carer groups and communities to help them make informed decisions, enabling them to clarify and express their needs and contribute to service planning. To assist users to enhance their independence and coping skills. To assess needs, risks and options, taking into account legal and other requirements, including child protection and protection of vulnerable adults. To assess, identify, plan, implement and review the circumstances of individuals and their families and the need for procedural and legal intervention to meet their immediate needs. To work actively with carers to identify and meet their support needs. To prepare for and participate in decision-making forums. To manage and prioritize the workload, carry out duties using accountable professional judgement. To monitor and evaluate the effectiveness of work, using professional and managerial supervision and support to improve practice. To contribute to the identification and agreement of outcomes required of the service. To work in multidisciplinary and multi organizational teams and contribute to policy review and development of best practice. To work with colleagues to agree a team approach to individual cases. To participate in duty rotas as appropriate. To record unmet or inappropriately met needs in line with policy and procedure. To participate in supervision, appraisal, and team meetings, identifying issues and possible solutions where discussion and decision required. To work within the budget framework of the service to identify specific packages of care to respond to individual assessments. To record and share client data in line with policy and procedure. To use corporate systems to support core business and care management process. To offer specific advice to social workers and other care professionals in areas of specialist knowledge. To provide casework supervision to team members below grade 8. To work independently of direct support e.g. attendance at court, child protection case conferences without the presence of a team manager. To assist in practice development and special projects within the team. To undertake complex and high-risk cases or arrange complex or high value packages of care. To provide consistent guidance to other team members. To complete joint work with less experienced staff or other colleagues in highly complex cases involving the liberty or safety of service users. To provide supervision to students and support other staff with students on placement to ensure good quality placements and development of the workforce. To organise and plan duty rotas as required. To support the Team Manager in the identification of trends on unmet or inappropriately met needs. To contribute to team meetings, service development days and training as appropriate. To work with the Team Manager to ensure team and staff training needs are reviewed annually and contribute to the development of the Service Training Plan. To assist in identifying precise service needs to contribute to the annual service planning and commissioning process. To deputise for the Team Manager in respect of specific duties. Requirements: Must have Enhanced DBS. Degree in Social Work or equivalent. Experience of working with people with mental health difficulties. Ability to give clear written and verbal accounts of casework issues. Experience of supervision of staff. Ability to write clear, concise records and reports. Skills in assessment and analysis of risk. Ability to communicate effectively and creatively with children/vulnerable adults in a non-judgemental manner. Ability to work as part of a team. Ability to effectively organise work within a framework where time and service delivery targets are set. Advocacy skills. An ability to work with staff and managers at all levels and in a variety of disciplines/agencies. Knowledge of relevant legislation, policies, and procedures. Non-judgemental and caring attitude. Understanding of the value and importance of supervision and ability to accept supervision. Special Circumstances Full valid driving licence and the use of a car. Willingness to work outside normal office hours as necessary. ....Read more...
Communications Manager
The Rochester Bridge Trust is an independent, not-for-profit organisation providing free-to-use crossings across the river at Rochester, now and in perpetuity.Our world-leading team works around the clock to plan, pay for and maintain our bridges, including the iconic Old Rochester Bridge, operating with net-zero impact and at zero cost to the community, so that everyone is free to move forward whether by foot, bike, bus or car.We've been around since 1399 and over the centuries our charitable work has expanded to inspiring, educating and funding the next generation of civil engineering talent across the UK, and to ensuring the environment, skills and structures that make our area unique are preserved and given new life.All our work is self-funded through our portfolio of properties and investments, with every penny we make invested into ensuring there will always be free passage across the river, and in continuing our mission of building bridges to a better future for the communities we serve.Why are we recruiting a Communications Manager?This is a new and exciting role for the Rochester Bridge Trust, with the potential to make a real impact within this locally and internationally important organisation.Despite providing free crossings across the River Medway for hundreds of years, and being a global leader in net zero bridge maintenance, The Trust currently has a low profile among the local Rochester community, local businesses, institutions and organisations and political stakeholders that benefit from the work of the Trust, engineering and academic stakeholders and other important audiences locally, nationally and internationally.The Trust now wants to present a more progressive, relevant and inviting face to the world – building awareness, understanding, trust and confidence and in doing so, enhancing its ability to have positive impact through its charitable, grant giving and educational work; and ensuring it attracts and retains the best and brightest talent.The role:The Communications Manager will act as an "in-house journalist", liaising with managers and staff across the organisation to generate and execute on ideas and content in support of the Trust's objectives. They will take over the management of the social media accounts, liaison with the web manager and work with local journalists and agencies. They will also work closely with the Events & Trustee Services team to bring to life and amplify a busy events programme.This role is ideal for someone with a journalistic instinct and a passion for turning technical or potentially dry subjects into compelling, engaging stories that resonate across diverse audiences.Key responsibilities include: Develop and execute a social media drumbeat and strategies to engage the local community and broader audiences.Create compelling content across various platforms, ensuring consistency in tone, style, and messaging.Monitor and respond to social media activity, fostering a positive online community and conversation.Collaborate with internal teams to identify stories, case studies, and opportunities for content creation. Likewise staying plugged in to what's happening externally in the world and how this might create opportunities for the Trust to tell its story.Craft press releases, articles, and blog posts that attract media attention and public engagement.Build and maintain relationships with journalists, bloggers, influencers, and other key stakeholders.Analyse performance metrics and adapt strategies to improve engagement and reach. About you (Essentials): Extensive experience in social media management, public relations or journalism.Familiarity with media relations and experience of pitching stories to journalists.Exceptional writing, editing, and verbal communication skills.A passion to work for an organisation with purpose and which creates social value.Strong knowledge of social media platforms, analytics tools and emerging trends.A creative thinker with a strategic mindset and attention to detail.Must be proactive and self-motivated, with the ability to work independently.Must be able to work collaboratively, persuasively and respectfully with trustees, senior managers and all staff across the organisation.High level of proficiency in IT systems (including MS Office), with willingness and ability to learn additional software packages.Able to work well under pressure, often to defined timescales. Nice to have but not essential: Experience of organising and delivery of events.Knowledge of or interest in the infrastructure, engineering and not for profit sectors.Existing media and stakeholder contacts within Kent.Track record of creating engaging content on technical or niche subjects Why join us? Be part of a mission-driven organisation making a tangible difference in the community.Help shape the public perception of a historically significant organisation seeking to adopt a more modern, progressive identity.Enjoy a supportive and collaborative work environment.Opportunity to take ownership of the organisation’s communications and build a strong public profile.Competitive salary and benefits package. How to apply:Please upload a covering letter with your CV explaining why you think you would be the perfect fit for this role.The Rochester Bridge Trust is an equal opportunities employer and welcomes applications from all backgrounds. We look forward to hearing from you! ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Apprentice Content Creator
My duties and responsibilities in this position are (add or delete points as necessary): The Apprentice Digital Content Creator will be an integral part of the Create Group’s marketing team, responsible for creating, editing, scheduling and engaging digital content. This role is focused on developing weekly vlog content for all Create Group companies, including the Lettings, Estate Agency, Construction, and Property Sourcing divisions. The position provides hands-on learning experience, with opportunities for skill development in digital media and marketing. Following CREATE directors and members of staff and recording the daily life of the CREATE Businesses Shape the written and visuals aspects of social media in both static and video format Look after the social media accounts of the company; CREATE Properties, CREATE Construction, CREATE Living Keep up to date with the property industry as a whole and look for opportunities to be on trend and innovate Lead by example, deliver all projects on time and with quality I will achieve the following results in this position: Increase the followers and increase interaction/engagement through social media channels Create high-quality and inspiring videos Improve the company's image to external parties through the use of video, pictures and text Proactively identify improvements to improve systems & processes as well as start and see projects through to the end. Integrate as part of the wider team I will meet these standards while working in this position (add or delete points as necessary): Work as part of a team and support colleagues in their roles where possible Be prepared to carry out any other work as required from time to time by company team members Participate in meetings & team-building exercises with enthusiasm & willingness to learn Dress smart & well-presented, have a good attitude, respect others & keep a positive mindset I already have or will quickly develop the following knowledge, skills and abilities needed for this position (add or delete points as necessary): Timekeeping & organisation with an ability to work under direction whilst using your own initiative Ability to adapt & keep composed under pressure & reach for help if, and when needed Knowledge of Microsoft such as Outlook, Excel, Word etc. Confident creative with ideas & problem-solving solutions I have the following experience which is needed for this position (add or delete points as necessary): Strong ambition to gain skills and experience in photography and video, both filming and editing Competent use of existing social media, including (but not limited to): Instagram, LinkedIn, Facebook, YouTube, TikTok Willing to learn and develop skills by building online marketing funnels (with guidance) I will meet these other/special requirements for this position (add or delete points as necessary): Work a weekend if this was ever needed in the company’s interest Identify personal training and development needs to ensure my professional development Actively volunteer with our charity ‘Give Back’ days such as Yorkshire Wildlife Park UK Driving Licence Training: Training will be at North Lindsey College/ Doncaster College, where you will access a wide range of facilities on offer Block release/ Day release You will undertake Content Creator Level 3 standard Content creator / Institute for Apprenticeships and Technical Education https://www.instituteforapprenticeships.org/apprenticeship-standards/st0105-v1-1 You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.Training Outcome: Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate Employer Description:We are Seven Studios Seven Studios is Yorkshire's number one podcast studio based in the heart of Doncaster, South Yorkshire. Founded in 2023, we offer top-quality podcast recording, video production, and creative services designed to help creators of all levels express themselves and bring their visions to life. Our state-of-the-art facilities and expert support provide the perfect environment for everything from solo podcast recordings to multi-guest video shoots. We pride ourselves on being more than just a podcast studio – we’re a creative hub that fosters collaboration and growth. Whether you’re launching your first podcast or expanding your brand, Seven Studios is here to help you succeed. Our Doncaster-based studio is equipped with the latest technology and dedicated professionals to guide you through every step of the production process. From audio recording to post-production editing, we are passionate about helping you produce high-quality content that stands out. Your success is our success – at Seven Studios, we celebrate every milestone with you, providing not just a space to create but a community to grow.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Project Manager-Software Delivery
Are you looking for something more than ‘just a job’, if so you are in the right place! We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities and the option to be Cambridge or Home based with relevant travel.Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment is fast paced and agile as we work to deliver services to the UK public sector.As a successful PM already, you will love the idea of working closely with clients and stakeholders to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service teams, you will strive for great customer experience and uncover new opportunities to deliver cloud based SaaS projects and clear business benefits for our customers.Is this you? Responsibilities: Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants and development teams to ensure products are delivered to client’s specifications on time and on budget.Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues as presented, escalating to the Head of Project Delivery as appropriate.Maintain ongoing communications with all stakeholders including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.Manage the project and programme risks, issues and dependencies and the interfaces between projects as well as third party contributions to the project and programme.Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.Oversee governance arrangements in line with the Arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders. Requirements: Minimum 3 years experience of managing software delivery projects and programmes that involve significant business change.Experience of delivering software development projects to external customers.Project management experience with strong leadership skills across: Planning, governance & reportingStakeholder & team managementRAID & Change managementBudget management Comfortable with Google suite & PM tools.Good commercial acumen with an understanding of delivering client satisfaction whilst maximising business value.Self-motivated, methodical and conscientious.Strong interpersonal skills with the ability to build positive relationships, instil confidence and influence change and business transformation.A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordingly.Willing to travel very occasionally to customer sites throughout the UK.Previous experience of working with or in a public sector and familiar with the local government procurement process.Previous experience of delivering projects based on the Salesforce platform.A background in leading client accounts in a consultancy environment with a track record of successful client management and growth.Relevant project management qualification (Agile/Prince2/MSP/APM etc). How to ApplyIf interested, please click on the link provided and you will be redirected to the company’s website to complete your application.Equal Opportunities StatementArcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued. ....Read more...
Administrator/PA
Job Summary: The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant. Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Benefits of this role: Hourly pay of £15.91 to £16.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses – fully funded by us Comprehensive support from the dedicated team throughout the package This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. If you're interested in this role and would like to learn more, please don't hesitate to call us at 01925 594 203 or email ....Read more...
Servive Desk Analyst
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} .cs9FB39EE4{color:#000000;background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;} IT Support AnalystUp to £28,000 DOESouth West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days’ annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym ....Read more...
Administrator/Personal Assistant
Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley. The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant. Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Benefits of this role: Hourly pay of £17.00 to £20.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses with over 750 to choose from – fully funded by us Comprehensive support from the dedicated team throughout the package This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...
Senior Product Manager - Brand
JOB DESCRIPTION Job Title: Senior Product Manager - Small Project Paints Segment Location: Vernon Hills, IL Department: Product Management Reports To: Director Product Management, Small Project Paints Direct Reports/Manages others: Yes Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints and finishes, durable industrial, roof repair, and flooring coatings and, of course, our famous rust-fighting formula that started it all. Summary: Are you a passionate brand builder? An innovation leader focused on consumer goods? This is the role for you. As a Senior Product Manager in our Small Project Paints segment, you will be the driving force behind innovation, growth, and brand activation in one of our most creative and consumer-loved categories. This is more than a product role-it is a strategic leadership opportunity. You will shape the future of the category by developing forward-thinking strategies, identifying white space opportunities, and launching products to create a best-in-class user experience for DIYers and Professionals alike. You will collaborate across functions to bring bold ideas to life, while mentoring and supporting a high-performing product team. Responsibilities: Strategy Development: Define and execute long-term product strategies that align with business growth goals, innovation roadmap, competitive analysis, and market trends. Innovation Leadership: Lead the ideation and development of breakthrough products and enhancements that set the standard in the category. Growth Acceleration: Identify and capitalize on opportunities to expand market share, drive revenue, and increase brand relevance. Brand Activation: Partner with marketing to bring the brand to life through compelling content, storytelling, positioning, packaging, and go-to-market campaigns. Team Collaboration: Work cross-functionally with R&D, sales, operations, and customer insights to ensure seamless execution and continuous improvement. Partner with sales teams to provide them with the tools and information needed to effectively sell innovative spray paint products. Develop sales materials, presentations, and training programs. Establish and monitor key performance indicators (KPIs) to measure product success. Direct market research and market intelligence gathering to ensure understanding of applications, users, competition, and market trends. Analyze and leverage data and insights to develop and formulate category and product recommendations. Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch. Manage product portfolio to develop and promote new products and optimize and grow existing product lines. Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned. Developing strategic plans and innovating roadmaps for key product segments. Driving new product development activities through Stage-Gate product management and market research. Ensuring profitability within the assigned market segments, including supporting the product commercialization process. Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies. Travel is approximately 5% annually for customer presentations, trade shows, etc. Qualifications: Bachelor's degree in Business, Marketing, or related field; MBA a plus 8+ years of relevant Product Development or Brand experience (consumer packaged goods preferred). Strong new product development experience required. Exhibit understanding of the product commercialization process and documentation and information sharing needs and protocols. Exhibit understanding of retail, independent paint/hardware, and distribution business models. Strong project management skills with the ability to manage multiple projects simultaneously. Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback. Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions. Team player who will work well on cross-functional teams including Operations, Finance, Sales, Research & Development, Customer Service, etc. Confident public speaker with the ability to influence senior level management. Leadership Traits: Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles Salary: $115,000 - 145,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers nine paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...