Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours of Work:Monday to Friday 8am to 5pm 40 hours a weekOffice basedOccasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities:Manage the CAFM system – including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes.Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource and chasing engineers/subcontractors for updates.Ensure all activities comply with company policies, health & safety standards, and industry regulations.Ensure system data integrity for assets, PPM schedules, reactive jobs, and documentation.Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place.Line management of the Helpdesk Team, including objective setting, performance management and development.Monitoring the Facilities Helpdesk email inbox.Raising purchasing orders and placing orders as required.Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues.Review and action remedial works from sub-contractors service sheets.Dealing with escalations with subcontractors paperwork/certificate non-submission.Assist the Account Manager with creating reports and attending client meetings.Cover team absence and annual leave where required.Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract.Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying trends in reactive and planned maintenance.Build and maintain strong relationships with clients, suppliers, and internal stakeholders, acting as a key point of contact for operational delivery.Key Requirements:Previous contracts management experience essential Previous administrative experience requiredPrevious FM Helpdesk/Operations experience is requiredStrong H&S knowledge including IOSH managing safely inc RAMS and PTWPrevious experience overseeing contractors requiredAbility to manage multiple priorities in a fast-paced environment.Demonstrate strong administration skillsStrong IT skills including Microsoft OfficeExcellent telephone and email manner, with solid communication and interpersonal skillsExcellent attention to detail....Read more...
Warehouse Stock Administrator – Corby – Earn £12.80 to £20.75p/h – Full Time - Immediate Start – Apply Now!Are you looking for an exciting new opportunity? Nexus People are looking for Warehouse Stock Administrators in Corby to work with our client, who is one of the UK's leading mail and parcel distribution companies. If you live in Corby, Moulton, Moulton Park, Boughton and other surrounding areas then why not apply today? You should check you can travel to site before you apply. Employee Benefits:Competitive Salary: £12.80 to £20.75 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities:Comfortable break areas with a pool tableVending machinesSubsidised canteenFree, secure car parking EV chargingFree hot drinks Professional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (various shifts available) Roles & Responsibilities: Checking outbound boxes for accuracy of picked stockPhysically check stock against pick sheets to ensure correct items/quantity of stock has been pickedHighlight any discrepanciesStack checked boxes onto pallets in load ordeWhat will you bring:Good attention to detailHighly accurateGood mathematical skillsGood communication skillsAbility to stack boxes and move pallets with a pump truckThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours:Our client offers a variety of shifts, so apply today to discuss your options with our Recruitment team. About you:If you are a hard-working individual, who relishes a new challenge, we would love to hear from you.You will have at least 3 months related experience.. It is important that you have an excellent knowledge of the English language, and good mathematical skills (you should be able to do basic maths and have an uderstanding of ratios and percentages). This role would suit someone who has some experience in being a Warehouse Stock Administrator, Admin, Administrative Assistant, Warehouse Worker, Picker Packer, Mail Sorter, Order Picker, General Operative, Warehouse Assistant, Logistics Operative, Stock Controller, Goods In Operative, Warehouse Loader, Fulfilment Associate, Distribution Centre Operative, Stores Operative, Packaging Assistant, Warehouse Worker, Material Handler, Forklift Driver, etc. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity and have the right experience for this role, why not click to apply today?....Read more...
Junior IT Support Analyst - Harlow, Essex - £30-33,000 per annum Are you looking to kickstart your IT career and join a leading company based in Harlow? CBW are recruiting for an established contractor that is seeking a motivated and ambitious IT Support Technician to join a growing team and provide first-class technical assistance across a range of systems and services. Brief Overview;Monday - Friday 8am - 5pm Permanent position Office based - hybrid after probation £30-33,000 per annum (DOE)Clear progression opportunities Role Overview; We are seeking a dynamic and detail-oriented individual eager to contribute to a wide range of tasks and systems. As part of the team, you will leverage your analytical mindset and problem-solving skills to enhance our business systems and processes. This role offers the opportunity to work across diverseprojects, collaborating with internal teams and external partners to drive operational efficiencies and deliver exceptional solutions. Key Responsibilities:Demonstrate a willingness to learn and adapt to various systems and tasks.Collaborate closely with the Head of Systems Development and external partners.Gather and analyse system performance data to drive informed decisions.Accurately translate project requirements into system developments and implementations.Manage both complex and simple projects within Alphatrack Systems and Group functions.Configure and develop business systems for internal and external customers using Tesseract and other tools.Optimize Tesseract and oversee stakeholder engagement to implement changes.Develop and deliver process mapping, system user guides, and training materials.Ensure the seamless day-to-day operation of Tesseract and its integration with other systems.Support administrative and operational teams with technical expertise.Streamline processes within Tesseract to enhance efficiencies.Provide IT analytical support and utilize tools like Google for investigative purposes OperationalOffer first-line technical support to end-users to identify IT issues via phone, email, or in person.Resolve issues in collaboration with other partners and stakeholders.Lead the implementation of new systems and applications.Drive process efficiency by streamlining workflows and optimizing system usage.Generate and interpret performance data to improve operational effectiveness.Maintain KPI reports, management dashboards, and performance metrics to support the Business Support team.Handle customer and internal staff requests with a high standard of customer service.Monitoring system performance and addressing any problems or issuesDocumenting procedures and issues for future referenceVersion 1.1 Testing and evaluating new and/or enhance existing technology for possible/planned implementationOrganisational skills to prioritise and manage multiple tasks and/or projects simultaneouslyAbility to work autonomously and as part of a team SystemsMS Office (Excel, Word) – RequiredTesseract – AdvantageousSQL – AdvantageousCompleat (Sage compatible) – AdvantageousStock Right Now – Advantageous IIS – AdvantageousSAP Crystal Reports – Advantageous Microsoft Applications: Visual Basic, MS Access, CRM Dynamics – AdvantageousProgramming & Integration: PHP, MySQL, JSON, API REST technologies – AdvantageousAI Technologies: Usage and implementation – AdvantageousIoT Platforms: Usage and implementation – AdvantageousQliksense (Business Analytics): Design and implementation – Advantageous....Read more...
Service Engineer
CNC Machine Building Industry
Leicester, LE8 - Worldwide Travel
Days Shifts - Early Finish Friday
Up to £40k basic salary OTE Up to £55k
Monthly Bonuses and Company Car
33 Days Holiday (including BH)
Are you an experienced Field Service Engineer or Maintenance Engineer within the CNC machine tool industry? If yes, read on .
Im excited to share an opportunity with a forward-thinking engineering company thats on the lookout for an experience CNC Service Engineer to join their team. As a Field Service Engineer you will be responsible for providing technical support, maintenance, and training to customers both in the UK and overseas. The successful candidate will also perform in-house machine builds and administrative duties as required.
The Role - CNC Service Engineer:
- Working on 5-axis CNC Machine Tools
- Diagnosing and repairing mechanical, electromechanical, and/or electronic equipment used in the production of cooling holes for Turbine blades, etc.
- Performing basic troubleshooting, installation, calibration, and maintenance of EDM, Laser, and STEM equipment.
- Completing preventative maintenance tasks and providing training courses both on-site and in-house.
- Carrying out axis alignments to ensure correct operation and functionality of the machines.
- Maintaining communications with customers to ensure resolution and proper follow-up.
- Identifying and participating in sales opportunities such as new contracts, contract renewals, and spare parts sales.
- Meeting Health and Human Services, Environmental Health and Safety, and/or all other applicable regulatory requirements.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
- Performing approximately 60% mechanical and 40% electrical work, with some pneumatics. Ability to read circuit diagrams would be an advantage.
- Periodic overnight and overseas travel will be required
- Report to Service Manager
Minimum Skills / Experience Required - Field Engineer:
- Experience working with CNCs including motors, drives, axis alignment and setup.
- Experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.
- Proficient level of computer skills including MS Word, Excel, and Outlook.
- Excellent analytical, interpersonal, and communication skills with the ability to communicate technical issues in an easy to understand manner.
- Resourceful, with the ability to work independently.
- Strong time management skills.
- Ability to adapt to changing circumstances.
- Decision-making, problem resolution, and creative thinking skills.
- Attention to detail.
- Ability to multi-task activities with shifting priorities.
- Ability to work productively in a pressurised environment.
- Ethical and trustworthy.
The Package - CNC Maintenance Engineer:
- Basic salary up to £40k per annum with OTE up to £55k per annum
- Overnight pay
- Company vehicle
- Bonuses paid monthly
- Excellent progression opportunities
- Monday Thursday 8:15 17:30, Friday 8:15 12:30
- Free onsite parking
- 33 Days Holiday
- Pension
About Precision People
Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership.
Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates expectations.
Interested?
To apply for the CNC Field Service Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Dan Henderson on 0116 254 5411 between 8.30am - 5.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
Sales Support AdministratorSandwich, Kent£33,000 - £35,000 p.a.Permanent - Full or Part Time (30hrs p/w)Support, Coordinate, Succeed – this is a Sales Support Role with Real ImpactExperience in Construction, M&E, or Engineering EssentialWestin Par is delighted to present an exciting opportunity for an experienced Sales Support Administrator to join a thriving and dynamic organisation based at Discovery Park, Sandwich. This role offers the chance to work within a fast-paced, high-pressure sales environment where precision, energy, and proactive support are key to success.Shape the success of a fast-paced sales team in a leading technical environment.Key Responsibilities:
Build and maintain strong, professional relationships with clients, acting as a key point of contact for updates, meeting coordination, and communicationCoordinate client communications, send progress updates, arrange meetings, and issue accurate and timely minutesAdminister and track all sales activities, including management of strategic sales plans, pipelines, proposal logs, quote progress, and win/loss dataEnsure CRM systems and sales data are always accurate, current, and ready for reportingProvide proactive administrative support for user experience planning, tracking interactions, gathering client feedback, and ensuring actions are completedLiaise with commercial leads to support accurate, consistent execution of the sales strategyFacilitate internal meetings, track actions, follow up with task owners, and ensure the smooth completion of internal and external commitmentsIdentify early risks to timelines or delivery and work with teams to resolve them quickly and professionallyChampion continuous improvement, leading initiatives to streamline processes and enhance efficiency across the departmentProduce clear, professional board reports and manage cross-departmental meeting documentation
Person Specification:
Candidates must have previous experience working within Construction, Engineering, M&E, or Technical Services environmentsMinimum five years’ experience in a high-level sales administration or operational support roleOutstanding communication skills, both written and verbal, with the confidence to engage across all levels internally and externallyHighly self-motivated, able to take ownership of responsibilities and work independently with minimal supervisionEnthusiastic, proactive, and fully engaged with the wider business goals and activitiesResilient and calm under pressure, with strong organisational skills to manage shifting priorities in a demanding environmentMastery of Microsoft Office applications, particularly Excel, Outlook, and Word, alongside confident use of CRM systems and project management platformsProven ability to manage multiple diaries, coordinate key meetings, track deliverables, and support fast-moving commercial operations
This is a fantastic opportunity for a professional and driven Sales Support Administrator to step into a central role, fully immersed in supporting a high-performing sales team. Those with a background in Construction, Engineering, M&E, or Technical Services will be particularly well-suited to this rewarding and challenging position.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g. listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE’s (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5 pm (Mon-Fri)
....Read more...
Weekend Receptionist (Care Home) – Ware, HertfordshireLocation: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LPSalary: £12.21 per hourHours: 12 hours per week, 10am to 4pm, Saturday and Sunday Job type: Part time, permanent Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate House Care Centre is a 109 bedded care home caring for elderly residents with a variety of nursing needs, including nursing care, dementia care, respite care, intermediate care and palliative care.We are currently looking for a Receptionist to join our team on a part time, permanent basis. As our Receptionist you will meet, greet and sign in all visitors to the home ensuring that they have a warm welcome. You’ll be responsible for ensuring that the reception area is always neat and tidy and answer all telephone calls, ensuring that messages are delivered in a timely manner or calls are transferred to the relevant person. You will be the first point of contact for everyone that comes into the home or contacts the home, therefore, excellent communication skills are essential in order to be successful.Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations
About you:
Previous experience in a receptionist or front-of-house role, ideally in a care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
We are looking for an analytical and organised, Customer Service Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be despatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main responsibilities for the Customer Service Administrator are:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations
Essential skills and requirements:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook)
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays, employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
....Read more...
Making appointments
1. Using the online booking system, our website and patient database
2. Taking requests for prescriptions
3. Giving out results (with caution)
4. Footfall / online requests
5. Home visit requests
6. Deal with general enquiries and reduce complaints
7. Contacting other providers
Reception Duties
8. Initiate/guide patient registrations
9. Greet and direct patients and visitors
10. Making appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to the next shift, as necessary
13. Respond to the needs of doctors and nurses during surgery
14. Collect payments from patients for non-NHS services
15. Deal with general enquiries and complaints
Filing
16. Pulling Lloyd George envelopes when requested by doctors
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Dealing with Docman/ hospital and incoming letters
21. Input and extract information from the practice computer system
22. Observe health and safety guidelines at all times
23. General housekeeping (e.g. keeping reception and waiting areas tidy)
24. Make refreshments for doctors and other team members, and participate in washing up
25. Any other reasonable duties as necessary
26. Safeguarding requirements:-
27. You must take part in all training requirements in a timely manner
28. You must take part in and CQC requirements
29. As part of your apprenticeship, you will be required to develop and lead an inhouse project. This will be for you and your manager to look at and will be beneficial to both you and the practice
You must act on any concerns he/she have about the safety or welfare of a child, young person and vulnerable adult. The post holder is encouraged to speak to the Safeguarding Lead of the practice or contact the Safeguarding Team directly for further advice/guidance.
Demonstrate due regard for safeguarding and promoting the welfare of children.
Smart, polite and confident
Planning and organising
Performing under pressure
Adaptability
Using initiative
Teamwork
Self-motivated
Flexibility
Confidentiality
We are looking for a reliable candidate who has a vested interest in their own future development.Training:You will be studying for the Business Administration Level 3 qualification, including Functional Skills in English if required.
This will be assessor led and will be delivered in the workplace.Training Outcome:After completeing your apprenticeship, there will be a discussion to make the role permanent.Employer Description:We are a large practice of over 13300 patients based in Salford. We are a busy but friendly practice who all pull together.Working Hours :The role will be Monday - Friday on a shift basis. Monday - Friday 8.00am - 6pm. Hours to be discussed at interview.
37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for an Apprentice Finance Assistant to join our Finance team. The team is vital to the Foundation’s ability to make an impact and improve health in Lambeth and Southwark. This role will be primarily responsible for processing, filing and other administration. It will provide support to the Finance team in its mission to process and report financial information of the highest quality. The team is engaging, collaborative and supportive, as well as highly motivated and passionate about their work. This Apprentice role offers an opportunity to gain experience across a range of financial operations and tasks and is a first step towards a career in finance and accountancy. Specific responsibilities (Ranked most to least frequent)
Workflow: Monitor the Finance Department mailbox and in-tray, allocate to team members and take responsibility for agreed own tasks.
Breadth of Role: Assist the team to check and process a range of financial documentation and check budget codes, and VAT codes etc are correct.
Communications: Respond to incoming queries appropriate to Apprentice capabilities and role in a timely and professional manner.Accuracy and Detail: Maintain and input data in the finance systems ensuring that details and contacts are current and accurate.
Task Processing: Assist the team with processing payment runs, ensuring all payments are handled efficiently.
Documentation: File all completed work in the appropriate files promptly. Archive all work in accordance with the department’s guidelines, maintaining files and archives in an organised and logical order.
Business As Usual: Perform other ad-hoc tasks as required, contributing to the overall efficiency and effectiveness of the finance team.
Training:Assistant Accountant Apprenticeship Level 3 - AAT
This Level 3 programme builds on the foundations for entry level talent to support growth within an Accountancy and Finance function.
Employees on this apprenticeship will ensure an Accountancy and Finance practice performs in the most effective way. It includes the AAT Level 3 Diploma in Accounting and provides the opportunity for them to support the business with essential skills and behaviours to drive results.
You will learn how to prepare financial statements for Sole Traders and Partnerships, the importance of management accounting information, and how to prepare VAT returns. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you will need to study the following four units:
Financial Accounting; Preparing Financial Statements (FAPS).
Management Accounting Techniques (MATS).
Tax Processes for Business (TPFB).
Business Awareness (BUAW).
You will also be required to complete an End Point Assessment (EPA), which will include a synoptic assessment and discussion with supporting portfolio.
Training will be provided by attending either face-to-face classroom based lessons or Live Online. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:Should there be junior level roles in the organisation at the end of the apprenticeship the individual would be encouraged to apply for them.Employer Description:Working closely with both the local hospitals and the communities within the local area we are an employer of choice within the charitable sector.Working Hours :37.5 hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Core Duties and Responsibilities:
Deal effectively with queries from clients and other parties through effective communication
Collect and collate information and data about (and from) the client in accordance with the principles of ‘know your client’ and company policy and ensure all the required compliance documentation is present and correct
Working within the Operations Team you will discuss the business objectives, identifying and obtaining the information necessary
Liaise with product providers and other third parties to acquire additional information
Assist in identifying areas for planning and sourcing solutions suitable to meet the business needs and objectives. This will include assisting in the preparation of reports relating to services, propositions and marketing
Prepare letters and communication for staff purposes, in line with company policy and prepare associated accompanying documentation as required
This will include the pre-completion of documentation ready for staff to check and sign
You may at times be required to assist and provide support with administrative functions, for example: answering and directing telephone calls, monitoring emails and post, data entry, filing, scanning, providing management information and organising meetings, maintaining other office systems
You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review
Organising and planning events, diary management, keeping the operations team up to date and ensuring everything runs smoothly
Maintain company data within HR CRM to to ensure data is accurate and records kept up to date for review
Training:The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII)
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Develop your career within the Operations space, progressing in to the role of Operations Co-Ordinator
Employer Description:Pocock Sanders is an Independent Financial Adviser firm based in Berkhamsted and born out of two long established Hertfordshire based financial advice businesses – Pocock Rutherford and BP Sanders.
Our Financial Advisers provide financial advice that is tailored to our clients needs, in fact the very same advice that we would give to ourselves and our loved ones in similar circumstances.
We are passionate about personalised advice and simply believe in building lasting relationships that seek to support you over the longer term, displaying our values through our actions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Time management,Friendly and approachable....Read more...
We have been working with apprentices since 2010 and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer and our duty is to make sure we can unlock that talent within yourself.
From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days are ever the same. You will get to experience working in a professional environment providing you invaluable skills for any role even beyond working with Focus.
Duties you will get to learn and could be involved in include:
Software support via telephone and email
Software and database installations
SQL queries and understanding of SQL Server
Crystal report writing
Problem solving
Software testing
Demos and webinars
Time ups and software customisations
Azure server management
As your progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further areas of the business.Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work based project and presentation
Portfolio based interview
Training Outcome:Potential for long term opportunities and new roles within the businessEmployer Description:Focus Micro Systems are an In House Software Development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up.
We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.
Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent.
We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials.
Key Responsibilities:
Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation.
Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success.
Diary Management: Manage calendars and appointments for CSM, ensuring efficient scheduling.
Legacy Calls: Reach out to previous customers to explore re-engagement opportunities.
Increase Contact Points: Identify opportunities for customer engagement through proactive outreach.
Content Support: Free up CSM time for coaching, and for the creation of training videos and other resources, by managing additional tasks.
Customer Health Monitoring: Track customer engagement, usage metrics, and health scores to pre-emptively address concerns.
CRM Management: Maintain up-to-date records of customer interactions in our CRM system.
Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories.
Training:
Next Level will work closely with you to complete your Level 3 Customer Service Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops are delivered on a one-to-one basis with a dedicated tutor.
During this 15-month apprenticeship, you will work alongside a dedicated team member, mirroring them and assisting where necessary.
You will also undergo on-the-job training to better understand your daily tasks, including research and written projects. All on-the-job training will take place in-house, weekly, within your set working hours.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.
Training Outcome:
We would be looking to keep successful apprentices employed within HBXL, with the potential for completing further apprenticeships to increase your skills.
If staying on with HBXL is separate from your career journey, there will be many other options you could explore with your qualification. Your practical skills learnt during this apprenticeship may be transferrable elsewhere.
Employer Description:HBXL is a UK building software and development company that supplies builders, developers, architects and tradespeople with software for smarter working.
Pioneers of award-winning estimating software, EstimatorXpress, HBXL now offer a range of software to help with all aspects of domestic building. CAD plan drawing software, PlansXpress creates architect quality plans that can be used for building regulations and planning permission and ContractsXpert produces comprehensive and legally binding building contracts. Health & Safety Xpert assesses job risks and produces all the relevant paperwork to implement on site and ProjectXpert helps with all aspects of managing the job, from start to finish.
Software support comes as standard and ongoing product development is at the heart of what makes HBXL so good at what they do.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Trustworthiness,Outbound Calls,Sales....Read more...
Job Purpose:
Responsible for the organization and co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.
Principal responsibilities
Scheduling of staff weekly rotas using our rostering software
Monitoring of staff schedules
Data capturing of audits and preparing monthly reports
To deal with incoming and outgoing post and emails, including assisting with the despatch of information
Organising staff meetings and taking minutes at such meetings
To maintain up-to-date records of staff records and leave administration both in the manual files and on our electronic monitoring system
To participate in on-call duties on a rota basis
To attend to clients as and when required especially in emergencies
Facilitate and coordinate NVQ training for Care Staff
Monitoring the call logging system and liaising with staff and care coordinator
Answering the phone, maintaining a log of phone calls and taking messages and passing them on to relevant staff members
Prepare reports and presentations using Excel and Word, demonstrating strong analytical skills
Communicate effectively with team members and clients, fostering positive relationships through excellent customer service
Schedule appointments, manage calendars, and coordinate meetings using Outlook
Timely dispatching of invoices to clients
Following up on all outstanding invoices and providing weekly feedback on all such invoices
Recruitment of carers when needed in accordance with company policy and procedures and statutory requirements
Arranging, in liaison with the Registered Manager, induction training for all new staff.
Raising and filling all payment requisition
To maintain and develop procedures and systems to ensure the maintenance of manual and electronic filing systems
Organising the office layout and maintaining supplies of stationery and equipment
Maintain fixed assets register
Maintaining the condition of the office and arranging for necessary repairs if needed
Implementing and promoting equality and diversity policy
Reviewing and updating Infection Control as well as Health and safety policies and ensuring they are observed
Arranging regular testing for electrical equipment and safety devices if needed
Training:Training will take place onsite at:
125-126 Dorset House, Regent Park, 297 Kingston Road, Leatherhead KT22 7PL.
One day per month will be at college at:
North East Surrey College of Technology, Reigate Road, Ewell, Epsom KT17 3DS.Training Outcome:The administration role may be a gateway to further career opportunities, such as management or senior support roles.Employer Description:Silverjen Limited is a home care provider offering domiciliary care, personal support, home help and companionship services. We also provide nursing, care and support work staff.
Our work ensures we care for people like you or your loved one, in the way that you would wish – with personalized, professional services, provided in a friendly, helpful and caring manner. At Silverjen Limited we always strive to ensure that your healthcare is safe in our hands.Working Hours :15 - 18 months (dependent on entry experience). Hours of attendance and start date will be confirmed at interview or enrollment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:We are incredibly pleased to welcome you to Porsche Centre Silverstone. You will find us located 6 miles off of the M1, junction 15A, along the A43 between Northampton and Milton Keynes.
Our impressive showroom which is spread across two floors, features both New and Porsche Approved Pre-Owned Cars. Our state-of-the-art facilities also include a stylish customer waiting area, complete with a coffee bar and barista style coffee machine. You will also find our Porsche Driver’s Selection shop situated downstairs, with a comprehensive display showcasing all of the latest Porsche branded products.
Our workshop is also equipped with the latest technology from Porsche, including 14 ramps, two direct dialogue bays, one MOT bay and one wheel alignment bay.
Visitors to our Centre are sure to receive a warm welcome. So whether you are interested in a New or Pre-Owned Porsche, or would like to maintain your current Porsche with us, our dedicated and highly experienced team will be happy to help.
We very much look forward to welcoming you to our Centre.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key duties / Business and Financial Results:
Develop skills in the use of Microsoft Power BI to create reports that provide solutions to clients’ challenges.
Attain a detailed understanding of the cloud-based financial software and applications in our portfolio, in order to build some basic reports that look for trends and present key data to be shared with clients.
Observe and participate with database management in data warehouses and data lakes for consolidation of client systems and data.
Handle client support queries on their data issues and participate in scoping meetings with clients to ascertain their needs.
Observe and support with software launches and integrations and learn the process of moving data from source to warehouse via middleware and API.
Analyse and interpret data and statistics.
Input into reviewing processes in order to increase efficiency and automate processes.
Training:The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification.
The technical content aligns to and is relevant to employers and the market. Training Outcome:We may (and often do) offer a permanent position post completion of the apprenticeship, but we are just as open to support your career aspirations elsewhere to build the talent in an industry we are passionate about.
Benefits:
24 days holiday plus bank holidays, can buy or sell up to five days, 1 month before the start of the holiday year after probation period
Snacks and drinks provided in the office
Monthly Health and Wellbeing payment
Private medical insurance after probation period, family members can be added at your own expense
Pension via Nest after 3 months
Death in service and Yulife App
Employer Description:Outserve Limited is a UK-based team of experts who offer software implementation, integration, automation, and accounting services for small to medium enterprises. We help clients grow and scale their business with data-driven decisions.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Passion for data analytics....Read more...
This is an apprenticeship role, delivered by Robert Bosch Ltd.
An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice.
If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills.
Training will be provided both in the workplace and at the Renault Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician.
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.
You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent.
Duties will include:
Fundamentals of specific vehicle systems, including but not limited to…
Steering & suspension
Braking systems
Battery & charging systems
Exhaust systems
Air-conditioning systems
To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification.
These include:
Interpersonal skills and customer service
Parts & managing stock Levels
ADASFGAS
Basic electrical vehicle awareness
Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification.Training:This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd.
Training is delivered on a block release basis at the Alliance Training Centre in Doncaster.
This means your college-based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship.
All associated costs for training are met by the employer/the programme and there will be no cost to you/your parents, or guardians.
Assessments will also be conducted in the workplace by a dedicated training assessor. You will also be assigned a workplace mentor for support in the dealership.
As a result you will receive the following qualification:
• Autocare Technician Level 2
There may also be an opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.Training Outcome:Possible permanent role upon successful completion of the apprenticeship.Employer Description:With a variety of manufacturers under the Hendy umbrella, we are proud to represent Abarth, Alpine, Citroën, Dacia, Fiat, Ford, Honda, Hyundai, Iveco, Jaguar, Kia, Land Rover, Lotus, Mazda, MG, MOKE, Nissan, Peugeot, Renault, Škoda and Vauxhall.
Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent - that means plenty of choice and various sites for you to visit, all offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business.Working Hours :Monday - Saturday between 8am-6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Prime objectives of the post:
Promoting and working within an Early Years setting, meeting the needs of the children, families and community in which it is based, in accordance with the policies, procedures and working practices of the school
Working as part of a team in assisting and consolidating the provision of a high-quality Early Years curriculum
Work within school policies and procedures under the direction and guidance of senior staff.
Responsibilities:
Undertake structured and agreed learning activities/teaching programmes appropriate to the pupil’s needs
Supervise and support pupils consistently at all times; recognising and responding to their individual needs whilst ensuring their safety and education in the learning environment
Ensure the physical needs of children are being met and maintain high standards of cleanliness and hygiene (e.g. Washing, dressing and toileting)
Promote and reinforce the inclusion, acceptance and integration of all pupils
Prepare the classroom as directed
Promote positive values, attitudes and good pupil behaviour and encourage pupils to take responsibility for their own actions
Skills and Aptitude:
Commitment to the safeguarding and promoting the welfare of children and young people
Ability to communicate effectively, both written and oral, with a wide range of people
Stamina and resilience
Ability to foster excellent relationships with pupils
Ability to promote inclusion at all times
Good ICT, numeracy and literacy skills
Ability to use relevant equipment/resources
Ability to self-evaluate learning needs and actively seek new learning opportunities
An understanding of the needs of a multicultural society
Ability to understand classroom roles and responsibilities
Excellent organisational and problem solving skills with the ability to work proactively and independently
Problem solving skills
Knowledge of the school’s relevant procedures or practices
Good communication skills
Ability to relate well to pupils and adults
Ability to work constructively as part of a team
Ability to remain calm under pressure
Demonstrate a commitment to working with children of the relevant age
Demonstrate good co-operative, interpersonal and effective listening skills
Maintain confidentiality in matters relating to the school, it’s pupils, parents or carers
Ability to perform all duties and tasks with reasonable adjustments where necessary
Ability to cope with the requirements of the post, which will include working with pupils who have emotional/behavioural/physical difficulties
Training:Early Years Practitioner Level 2 qualification. Maths and English Functional Skills if required. Weekly day release at Shipley college.Training Outcome:The employer is looking to progress the apprentice to L3 on a successful completion of the apprenticeship.Employer Description:Grove House Primary School is a welcoming, happy and inspiring place to learn and grow. Our pupils are polite and thoughtful as well as confident and open-minded. They are keen to learn and determined to be successful in whatever they do. Our pupils are respectful and tolerant of others. They know how to be a good friend and how to keep themselves and others safe.Working Hours :Monday to Friday with a day release to college on a Wednesday. Please discuss the working week at interview.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is an apprenticeship role, delivered by Robert Bosch Ltd.
An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice.
If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills.
Training will be provided both in the workplace and at the Renault Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician.
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard.
You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent.
Duties will include:
Fundamentals of specific vehicle systems including but not limited:
Steering & suspension
Braking systems
Battery & charging systems
Exhaust systems
Air-Conditioning systems
To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification.
These include:
Interpersonal skills and customer service
Parts & managing stock Levels
ADAS
FGAS
Basic electrical vehicle awareness
Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification.Training:
This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd
Training is delivered on a block release basis at the Alliance Training Centre in Doncaster
This means your college based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship
All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians
Assessments will also be conducted in the work place by a dedicated training assessor. You will also be assigned a workplace mentor for support in dealership
As a result you will receive the following qualification:
Autocare Technician Level 2
Training Outcome:
Possible permanent role upon successful completion of apprenticeship
There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician Standard
Employer Description:With a variety of manufacturers under the Hendy umbrella, we are proud to represent Abarth, Alpine, Citroën, Dacia, Fiat, Ford, Honda, Hyundai, Iveco, Jaguar, Kia, Land Rover, Lotus, Mazda, MG, MOKE, Nissan, Peugeot, Renault, Škoda and Vauxhall.
Our geographic reach stretches across the South Coast, spreading from Devon, through Dorset, Wiltshire and Hampshire into West and East Sussex, Surrey and Kent - that means plenty of choice and various sites for you to visit, all offering new and used car and van sales, servicing, MOT testing, repairs, parts, Motability and Business.Working Hours :Monday - Saturday between 8.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Job duties include:
To assist in the processing of purchase invoices for the group.
To assist in processing supplier payments.
To assist in processing payments for rent accounts.
Reconcile supplier and other creditor accounts on a regular basis.
Responsible for opening.
Finance team post and onward distribution.
Assist in the administration and maintenance of the procurement system, IPOS Responsible for the filing of supplier payment runs.
Handling purchase ledger ‘customer’ queries.
Responsible for the allocation of non-rent sales cash.
Participate in the Finance Team activities Contribute to maintaining an effective work-place.
No job description can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this document.Training:Advanced Diploma - AAT Level 3
Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax.
Advanced Synoptic Assessment.
The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:To go onto another finance qualification.Employer Description:The Newlon Group consists of Newlon Housing Trust, the parent of the Group, and its five subsidiaries – Outward, Newlon Fusion, Access Homes, NewlonBuild and NewlonInvest.Newlon owns or manages around 8,000 affordable homes, primarily in nine boroughs in north and east London, with many more in development. We provide housing for people nominated from local authority waiting lists, to help people take their first step on the property ladder.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An excellent opportunity has arisen for an apprentice to work for emh in the Learning and Development Team, based in our Coalville office.
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. You will be supporting the work of the Learning and Development (L&D) Team and to develop a broad range of general L&D and digital administration skills.
Principal Duties and Responsibilities:
Learning and Development Team Administration:
To deliver L&D administration to support the L&D Team and our internal and external customers
Complete L&D administration activities, such as maintaining accurate training records, scheduling training courses and securing resources, sending out invitations, producing packs and training materials for workshops
To answer the telephone/Teams calls and deal with queries ensuring a professional, confidential and efficient customer service
Complete other administration duties including managing L&D stationary items and order and replenish stock when required
Support and contribute towards the efficient running of the L&D team and making recommendations for improvements to ways of working
Support the L&D team to research and identify potential training providers and learning solutions which meet the needs of our internal customers
To always be confidential with any information received
To take responsibility for actions to both internal and external customers and act in a way that provides a high quality of L&D administration support in an efficient and effective manner
To attend the designated Apprenticeship/College course and work to achieve the requirements set out by the Training Provider
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full-time position available for the right candidate, however, please note that this is not guaranteed.Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday to Friday, 09:00 - 17:00.
With 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be working for a fast growing dental practice in Barnoldswick and a business that is passionate about delivering top class service to patients.
Our team are dedicated to providing a seamless journey for our patients. We truly believe in delivering amazing service and honest, skilled dentistry. So as you can imagine we are looking to hire a super talented, customer focussed and energetic dental nurse.
Our dental nurses are multi talented. They work on reception, in the surgery, in the decontamination room, with the therapist and the dentist, meaning you will develop skills across all areas of Dental Nursing.
Typical roles and responsibilities will include:
Provide chairside support during dental procedures
Monitor, support and reassure patients throughout all aspects of their treatment, ensuring patient-centred care
Check that valid consent is obtained for all treatments and personal care delivery
Select and prepare the correct equipment, instruments and materials
Carry out and record maintenance and testing of equipment in line with local policy, procedures and the scope of your own role
Manage and perform effective decontamination and infection control procedures, complying with legislative, local and current best practice guidelines
Mix, handle, store and dispose of materials in line with manufacturers' recommendations
Create and update accurate and current patient records, including social, medical and dental history, storing and archiving them securely and in line with legislation
Carry out processing of radiographs in line with local procedures and rules
Make effective decisions regarding the safety of patients when taking a radiograph
Deliver appropriate and current evidence-based oral and general health advice
Take part in appraisal and ongoing review processes
Take part in continuous professional development activities
Reflect on how your daily practice complies with the General Dental Council requirements for continual improvement
Comply with personal development planning as specified by the General Dental Council
Training:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications
Safeguarding
First aid
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in dental nursing whilst gaining valuable experience in a dental practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified dental nurse, and as such, you can continue building up skills that will always be in-demand. You could progress to acquire specialist qualifications in areas such as sedation, dental radiography, and oral health education.
You may take on more responsibilities as a trainer for other dental nurses or move into a management role within your dental practice. You might decide to apply for a course to qualify as a dental hygienist or therapist.Employer Description:Station House Dental Care is a family dental practice based in the heart of Barnoldswick.
We believe in honest caring dentistry and every one of our patients are treated with care and respect. Our dentists take time to listen, understand and respond to your needs with professional dental expertise.Working Hours :Monday-Friday 9am-5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Please be aware that this role is remote and you will be working from home after the initial training.
What Are We Looking for? Someone who is hard working and self motivated. We are a family orientated business with a focus on offering excellent service and support. You will often be required to think independently, ask questions and make suggestions for the continual improvement of the sales team and company.
As a Business Admin Apprentice, the ideal candidate will need to have a confident, professional telephone manner and be able to build rapport with ease. Good organisation skills and attention to detail is also required to ensure that accurate records are kept.
As the role requires you to be using a laptop and utilising numerous software programs to support the sales team, we would be hoping to secure someone who is confident around technology.
There will be thorough training and support, and you will have ongoing mentoring and development to make sure you achieve and succeed in the role.
Main Responsibilities After Training Include;
Work with the team to achieve the Sales Target & other KPI’s
Co-Ordinate Events/Exhibitions across multi-departments
Process orders, provide quotes, investigate discrepancies and highlight any mistakes within the order process
Receiving inbound calls and making outbound calls
Gather feedback from customers or prospects and share with internal teams
Maintain and Update the HubSpot Sales CRM
Share Ideas/Knowledge/Resources to help build a first class sales cycle for our customers
To contribute positively to your own personal development through participation in coaching, and ongoing training
To work towards completion of the Level 3 Business Admin Qualification
The above list is not exhaustive and you may be asked to perform any other duties that would be reasonably expected within this position.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered remotely and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Progression to a permanent position upon completion of the Business Admin apprenticeship for the right applicant.Employer Description:Just 1 Source & Supply Ltd is a specialist supplier of high-quality work gloves based near Malton, North Yorkshire. Established in 2008, the company operates through a network of distributors across the UK and internationally. Its well-known range serves various sectors, including construction, logistics, and manufacturing. Just 1 Source is committed to safety, quality, and exceptional service.Working Hours :Monday to Friday, 8.30am to 5.00pm - 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The Community Activator Apprentice with Swimming specialism has an important role to play in improving the health and wellbeing of children, families and communities by supporting the delivery of fun, inclusive and engaging sessions using our swimming pools. Working alongside our SwimED swim teachers, this apprenticeship will give you an introduction into the world of swim teaching and also wider sports coaching delivery.
Along the apprenticeship journey, you will learn how to plan, deliver and review sessions. We will fund your swim teacher qualification. You will get a diverse opportunity to develop your wider coaching skills during your work on our Active Holiday camps during school holidays and also via our wraparound care provision.
Key aspects of the role include:
Working directly with pupils across key stages 1 and 2
Support the delivery of swimming across National Curriculum PE lessons
Support extracurricular activities
Undertaking routine maintenance of equipment, water testing and maintaining the cleanliness and safety of the pool environment
Delivery of a range of interventions to support targeted pupil learning
Run/organise sports competitions/events
Use of technology to engage pupils with physical activity and sports especially swimming
Supporting holiday camp programmes and other wraparound care/extracurricular activities (where necessary)
Support other projects and activities relating to participation in sport and physical activity
Training:Our apprentices will receive weekly off-the-job training hours in order to engage with masterclasses, skills festival days, assignments and tasks related to the apprenticeship, online CPD courses and development sessions with their allocated skills coach.
They will achieve the Level 2 Community Activator Coach Apprenticeship Standard with Swimming Specialism alongside sector specific CPD, such as:
STA Level 2 Swim Teacher qualification
Pool maintenance and water testing CPD
Supporting the PE curriculum (swimming focussed)
Behaviour Management
Safeguarding / Prevent
Mental Health and Wellbeing
Digital skills
Functional skills in Maths and English (where required)
Training Outcome:We will support you in your personal development by providing you with the underpinning knowledge, skills and experience for the following:
Careers within the Sport Coaching/education sector
Potential further employment with the organisation
Opportunity for further education
Opportunity to progress to become a swim teacher
Opportunity to become a pool co-ordinator
Opportunity to diversify into wider sports coaching roles and potentially progress onto the Level 4 Sports Coach apprenticeship
Employer Description:We are a sports coaching and education company based in the East Midlands.
Swim:Ed
Professionally structured swimming lessons designed to build confidence and ability in the water.
Wraparound Care
Before and after-school clubs that provide a supportive space for children to learn, play, and socialise.
Holiday Camps
Action-packed school holiday programs filled with exciting sports, teamwork, and skill-building activities. Our experienced coaches use the latest teaching methods and training insights to help young children grow — whether in the classroom, pool, or on the field.Working Hours :30 hours per week, Monday – Friday. Hours to suit timetabled sessions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Strong swimmer....Read more...
Process sales from the initial quotation through to aftersales support.
Answer incoming calls and deal with telephone enquiries.
Co-ordinate project tasks, liaising with internal colleagues to ensure design work is completed and that customer expectations are met from the initial enquiry through to the build.
Respond to customer quotation requests that come in via the website and or telephone, for all products and services.
Process website, email and telephone orders.
Pack, weigh, measure and book-in outgoing deliveries to include new products purchased by customers or their existing stock held at GH Display.
Monitor the main GH Display email account.
Greet and hold meetings with customers who come into our premises to view products or discuss their requirements.
Log enquiries and orders on the various IT systems ensuring that supplies are ordered and tracked when relevant.
Monitor the order production using the IT systems and ensure orders are processed and dispatched in-line with customer expectations.
Manage orders placed with suppliers to ensure materials are received in time to deliver customer orders.
Support colleagues to increase the sales turnover across all our current (and future) products and services including; exhibition stands, printed graphics, custom displays, office branding, furniture hire, exhibition equipment storage, exhibition transportation and installation, event branding and portable displays.
To sell our products to existing client database and lead generation by making proactive outbound telephone calls and emails (from Outlook or Mailchimp), and where relevant, face to face opportunities.
Developing a relationship with existing customers who may purchase relevant products or services from other suppliers. · Managing client’s expectations through the sales process and a high level of customer service.
Keeping up to date with new products and communicating them to customers.
To work with Marketing to identify email marketing and online promotional opportunities.
To communicate effectively with colleagues and customers.
Be willing to learn new software / equipment and attend training as and when required for the business.
To maintain a clean, tidy and safe working area.
To effectively manage your own time, priorities, and workload.
Conduct yourself and carry out any work for the business in line with GH Display policies and procedures.
General office support to the team and to complete any other tasks that are deemed as reasonable.
Help monitor, maintain and post on social media pages.
Training:You will need to attend Peterborough College either once or twice per month depending on how the tutoring classes fall as part of your apprenticeship training.Training Outcome:Succesful completion of the apprenticeship could lead to the following types of role:
Project Manager, Account Manager or Sales Manager.
Employer Description:GH Display is a family run business with almost 50 years of trading. We design and manufacturer custom exhibition stands and displays, primarily for events, but sometimes as permanent displays. We have in-house large format print capacity also and offer sign printing and graphic services. We have a large two acre site in a rural location near Folksworth with over 30,000 ft² of workshops, print, offices and storage space. We also offer event storage to businesses. We are a B2B company and deal with all types of organisations and agenciesWorking Hours :Monday - Friday, 8.00am - 4.30pm (with 30 min unpaid lunch) or 8:30am - 5.00pm (with 30 min unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Professional....Read more...
