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Data and Analytics Degree Apprentice
Resolve or escalate system support issues in line with policy and procedures Ensure all business as usual tasks and processes are delivered in accordance with our policy and procedures Provide end user feedback to help shape the training strategies for all financial system users Assist with support and training documentation for the applications (Cognos Controller, Power BI, Tableau and more) Assist with the communication of updates and improvements to all financial users Assist the team in ensuring the successful transition from design and development to go live is in accordance with policy and procedures Assist the team in ensuring the successful delivery of projects Assist with report creation and developments within Power BI Assist with data collection tasks and help develop ways to automate processes Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates. The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms: Network Engineer Software Engineer IT Consultant Data Analyst This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles. Who it’s a good fit for? New staff focussing on a plan to pursue a career associated with the technical department of the business Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level As part of their programme learners will complete: Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6 Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities. Microsoft Azure Certification: As part of the professional practice, learners will be able to access Cloud Academy resources which will prepare them for taking official Microsoft certifications. An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate. At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:There is an opportunity to continue working for the Companies Data & Analytics Team on successful completion of the apprenticeship with a full-time permanent position, which includes a salary enhancement and more training throughout your career.Employer Description:RPC Containers is a leading global supplier of a broad range of innovative rigid, flexible, and non-woven products used every day within consumer and industrial end markets. They are a Fortune 500 company, have over 70,000 employees and generated approximately $23 billion of sales in fiscal year 2024 with operations that span over 400 locations in 140+ countries.Working Hours :Monday - Friday, 9:00am - 5:15pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...
IT Infrastructure Degree Apprentice
Respond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians Collaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides Participate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres) Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness Manage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates. The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms: Network Engineer Software Engineer IT Consultant Data Analyst This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles. Who it’s a good fit for? New staff focusing on a plan to pursue a career associated with the technical department of the business Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level Existing staff who would benefit from a comprehensive personal development plan to advance their skills to a higher level As part of their programme, learners will complete: Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6 Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities. Microsoft Azure Certification: As part of the professional practice, learners will be able to access Cloud Academy resources, which will prepare them for taking official Microsoft certifications. An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at Level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate. At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills ....Read more...
Multi-Channel Marketer Apprentice
Myers has an exciting opportunity for a vibrant, creative, and engaging Online Marketing, SEO & Content Analyst to join our team through a Marketing apprenticeship via Kirklees College. We are looking to recruit a hands-on, enthusiastic and motivated individual to drive our online sales performance across our multiple websites and social media platforms. Based at our Head Office, you will be working for the Yorkshire-based and family-owned Myers Group of Companies, which supplies construction products and services across the region, which include: Myers Building & Timber Supplies – Supplying Building Materials, Timber, Plumbing & Heating Supplies & Bathrooms to the Trade & DIY consumers from 17 Branches Myers Readymix – Supplier of Readymix Concrete and Interlocking Concrete Blocks Johnsons Wellfield – Quarry and Supplier of Aggregates & the Highest Quality Dimension Stone for Prestigious Projects, as well as an Inert Landfill Myers Skip Hire – Supplier of Waste Disposal & Road Sweeper Services. Duties and Responsibilities: Produce engaging content for web / social / digital signage. Use tools and reports to improve our websites SEO. Measure our performance against competitors in metrics and search engine rankings. Analyse web traffic from Google Analytics and internal systems to improve existing content and to produce reports with actionable insights. Gather information from different divisions for internal and external content. Measure effectiveness of digital marketing campaigns, website structure changes. Skills and Attributes we’re looking for : Experience in CMS ideally WordPress and basic HTML / CSS. Knowledge of analytics systems & SEO tools such as Google Analytics, SEM Rush, MOZ Work well with wide range of people including immediate team, wider network, and suppliers. Understanding of marketing concepts, strategies, and reporting. Great writing skills and conveying our brand values into concise and readable copy. Have experience and knowledge of graphics applications such as Adobe Suite / Canva What’s on offer: Excellent Holiday Allowance up to 29 days (including a day off on your birthday) Holiday increases with length of service, plus Bank Holidays Pension Scheme Training & Development Programs to help meet your career ambitions. Staff Discounts Sick Pay Access to our Employee Assistance Programme for free and confidential advice/support 24/7 Access to Free Physiotherapy Holiday Purchase Scheme Hours: Monday to Friday. Exact hours to be confirmedTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The training for this course will be held on Microsoft Teams once a week. Training Outcome:There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:The Myers Group is a fourth-generation family-owned group of companies based in Huddersfield, providing products, services and materials to the construction industry and employing approximately 350 people across West Yorkshire. As a full-service supplier of quality products to housebuilders and renovators, Myers Group offers everything from skip hire, aggregates and Readymix concrete through to bathrooms and timber through its five divisions. https://www.myersgroup.co.uk/ (opens in new tab)Working Hours :Monday - Friday. hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience ....Read more...
Global ERP Development Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Global ERP Development Manager Globally manages the ERP development staff of the IT department. In addition, continues to perform development work, when necessary, while serving as the leader of the team. Provide leadership and management to the global ERP development staff, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both global business processes and global IT solutions. Essential Duties and Responsibilities: Demonstrate strong leadership while working with the global IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business. Provide management of global IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Manages consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed. Provide guidance to, and support IT professional development of, the development staff by day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT). Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget. Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community. Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits. Demonstrate strong formal and informal communication skills including written, oral and team. Reads, writes, and communicates fluently in English. Other duties may be assigned, as necessary. Additional Job Functions: (Other Less Critical Job Activities) Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Managerial Responsibilities: This position has a staff of global, professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and management to project team members, consultants, contract programmers, interns, and temporary help, as required. Management includes work assignments, discipline, quality/performance reviews, training, and scheduling. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT is required. Practical Work Experience Required: 8 - 10 years of applications programming experience. 8 - 10 years of systems analysis and design experience. 5 - 7 years of experience in project management skills. 5 - 7 years of experience in managerial project leadership and/or overseeing the work of project team members is preferred, but not required. Read, write, and communicate fluently in English. Special Knowledge and Skill: Demonstrates leadership and management abilities. General knowledge and understanding of business operations. In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP S/4HANA application software and SAP BTP (Business Technology Platform), including its functions and capabilities, installation, and support requirements. Additional application software systems and technology platforms are a plus, such as Avalara, Goplicity, Vertex, Readsoft, Easysoft, Screen Personas, Liquid UI, etc. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Excellent communication skills. Working knowledge of multiple computing platforms. Working knowledge of multiple relational databases. Working knowledge of IT communication networks. Analytical Abilities: Requires an elevated level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Technical Skills: Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, Teams. Proficiency with, but not limited to, SAP Applications and Databases, Development Tools and Integration Components, SAP BTP (Business Technology Platform), ABAP, SQL, CDS Views, Java, JavaScript, SAPGUI, Eclipse, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, S/4HANA, SD, FI/CO, MM, PP, EH&S, PM, CS, QM, TMS, SCM, WM, EWM, BW, APO, GTS, EDI, IDOC Analysis and Development, SAP Fiori Apps, SAP Netweaver Gateway, Web Services Design and Development, API/BAPI Design and Development, Custom Development for BADIs, Enhancements and User Exits, SAP PI/XI, Business Explorer, Liquid UI, Debugging and Tracing Utilities, HTML, XML, SAP Workflow, Technical Specification Design. Working knowledge of, but not limited to, Microsoft Windows, Microsoft Azure, Microsoft SharePoint, Microsoft Power BI, Microsoft Power Platform, Microsoft PowerApps, Microsoft Flow, Linux, Web Browsers and VPN clients. Basic understanding of IT communication networks. Certificates, Licenses, Registrations: None required but would be helpful. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. This position will be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. Works from home and/or in an office environment with controlled climate and quiet conditions. (80 - 100%) Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Investment Banking Degree Apprentice
The role of the degree apprentice is to gain a deep understanding of the structure of the Financial Services industry with a focus on secondary market trading and client relationships. You will learn the businesses from the ground up by assisting more experienced colleagues, then progressing to more independent tasks with greater influence and responsibility. Sound understanding of the financial product landscape, client/customer segments that the organisation delivers to and trading and risk management will be gained. You will participate in a range of activities : Preparing trade ideas for clients Deal processing Pricing products Quantitative analysis Risk management tasks Training:Our specialised BSc (Econ) in Applied Finance programme combines the academic rigour of Queen Mary University of London's academic excellence with the achievement of industry-recognised professional qualifications and work experience within partner organisations. Designed to build diversity in the financial profession, this programme will support you to develop the skills necessary to become a highly competent professional who excels in the financial sector. With a specially designed curriculum, the programme will take a block teaching approach which is strongly supported with online independent learning activities and workplace learning. In particular, the block-teaching approach for the on-campus teaching enables apprentices to have uninterrupted periods on the trading floor outside of the on-campus periods, which is essential for their understanding of how financial markets operate. Apprentices will develop deep understanding of: The structure of the Financial Services industry and in particular the role their part of the sector and organisation plays; the purpose of the function in which they work and how their function relates to the wider business The relevant Financial Services legal and regulatory framework and ethics, and the purpose behind them The relevant Financial Services products and services and a broad understanding of the organisation’s policies and procedures Proficiency in relevant IT skills, and organisation and Financial Services specific software/systems, as required to deliver the role outcomes The programme follows a block-teaching approach for the on-campus teaching, as this enables apprentices to have uninterrupted periods on the trading floor outside of these periods, which is essential for their understanding of how financial markets operate. The intensive on-campus sprints are designed to provide in depth coverage of the academic knowledge and skills required, which apprentices will then apply in the workplace between sprints. In this period, learning and teaching will continue through online material and assessments (formative and summative) to keep apprentices engaged with their studies and enable them to learn at their own pace. The work-based modules enhance these elements by providing important opportunities for students to engage in structured learning activities in the workplace, which will build workplace specific knowledge and skills, develop professional behaviours, and facilitate the implementation of the academic and technical capabilities developed as part of the apprenticeship programme.Training Outcome: Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future. At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will: • Thrive: Benefit from an open and approachable culture • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices • Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training • Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday- Friday Day Hours: 7 Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Highly Motivated ....Read more...
Technology Degree Apprentice
The role of the degree apprentice is to undertake all requirements during the solution development life-cycle from analysis, design, code, build, test, implementation and support. Follow a systematic methodology for initiating, planning, executing, controlling, and closing technology solutions projects using industry standard processes, methods, techniques and tools to execute and manage projects. Communicate effectively with a range of stakeholders both technical and non-technical at all levels of influence and responsibility. Design, build and test high-quality software solutions. You may also be required to work with other team members on the wider solution and product managers and UX designers in implementing solutions. You will apply software engineering principles to all stages of the solution life-cycle, undertaking analysis and design, development of code and data requirements whilst also ensuring security feature are addressed. As well as creating new code, you can support existing code by troubleshooting, reverse engineering and conducting root cause analysis. You will typically work as part of a large collaborative team and will have responsibility for significant elements of software solutions. Our degree apprentices will engage in continuous professional development and mentoring others in the development and implementation of digital and technical solutions. You will participate in a range of activities : Software development in key languages (python/java/C#/C++) Systems design System resilience Data management Quality assurance testing Micro-services based architectures Dashboards Dev ops Training:Our specialised BSc in Digital and Technology Solutions combines the academic rigour of Queen Mary University of London's academic excellence with practical work experience within leading employer organisations. During the programme, candidates will create digital and technology solutions that enable businesses to develop new products and services and increase productivity. The programme emphasises a hands‑on approach to learning programming skills. On completion of the programme, Degree Apprentices will be able to: Critically analyse a business domain in order to identify the role of information systems Identify organisational information requirements and model data solutions using conceptual data modelling techniques Undertake a security risk assessment for a simple IT system and propose resolution advice Apply organisational theory, change management, marketing, strategic practice, human resource management and IT service management to technology solutions development Whilst the weekly delivery takes place at the LCIOT, your sprint teaching will take place at Mile End. You will attend lectures, seminars, labs and tutorials during your on campus days. Your on campus requirement will be one day per week plus one week sprint teaching each semester and you will be in teaching during Semester A, B and C. Your on campus time will be a minimum of 20% of your total weekly working hours and averages about 5-10 hours contact time. Further information about the programme can be found here: https://www.qmul.ac.uk/undergraduate/coursefinder/courses/2025/digital-and-technology-solutions-software-engineering/Training Outcome:Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC. Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future. At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will: • Thrive: Benefit from an open and approachable culture • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices • Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training • Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday - Friday. Day Hours: 7.Skills: Communication skills,Number skills,Team working,Motivated ....Read more...
Servive Desk Analyst
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} .cs9FB39EE4{color:#000000;background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;} IT Support AnalystUp to £28,000 DOESouth West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days’ annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym ....Read more...
Business Systems Team Leader
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. Business Systems Team Leader General Purpose of the Job: Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals. The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing. This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions. The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective. The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues. Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements. Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Assist in establishing EDI governances, along with implementing these governances Write functional, technical and data specifications and documentation Coordinate SAP functional and development resources on EDI projects Perform and coordinate testing Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing) Manage EDI specific master data and cross references Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP. Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions. Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment. Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness. Supervise support personnel and/or Jr. Business Analyst Manages medium-scale SAP projects with teams of 5 or more participants. Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability. When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits. Designs and implements high quality, information systems business solutions, on-time and within budget. Develops and implements quality testing protocols. Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc. Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training. Acts as liaison to software vendors. Is actively involved in software and/or functional user groups. Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters. Additional Job Functions: (Other Less Critical Job Activities) Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. 3+ years' experience in the Integrated Business Planning (IBP) modules 5+ years SAP implementation experience. S4 Hana experience preferred 3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes Experience with SAP PP/DS & Digital Manufacturing are a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration. Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support. Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps. Experience working with Trading Partners and EDI service providers. Must have good analytical and problem solving skills in order to carry out their daily functions effectively. Experience with SAP BTP, middleware tools, and integration platforms is a strong plus. They must have the capability to work well in a team-based environment as well as on their own. Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Integration knowledge on ODATA/Webservice API interface development Demonstrate strong formal and informal communication skills including: written, oral and team. Reads, writes, and communicates fluently in English. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT or business is preferred, but not required. Practical Work Experience Required: 5+ years of experience with EDI document standards (ANSI X12, EDIFACT) 5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Hands-on experience with SAP IBP modules and planning functionalities. ABAP experience is an asset. Integration knowledge on ODATA/Webservice API interface development Note: Some of the experiences and time frames may be concurrent. Special Knowledge and Skill: In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements. Proficiency in analysis, design and testing techniques. Working knowledge of many computing platforms. Working knowledge of several relational databases. Working knowledge of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-25%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...