Position: Customer Service Manager
Job ID: 2177/7
Location: Fife - On Site
Rate/Salary: £40,000
Benefits: Good Benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Customer Service Manager
Typically, this person will be an experienced Customer Service Manager from a fast paced engineering background. We are looking for someone with exceptional organisation skills, an eye for detail and the ability to think outside the box in terms of process improvement. This role will lead a team of service coordinators to ensure that both internal and external customers receive a "best in-class" customer experience.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Customer Service Manager:
Lead, mentor, and develop a high-performing customer service team
Monitor the customer interaction and internal KPIs ensuring a quality service and delivery
Handle any escalation issues and resolve them efficiently
Continuous develop and implementation of customer service policies and procedures
Work cross-functionally with other departments to improve the overall customer experience
Analyse business data and trends to identify areas for improvement
Undertake Service coordinator activities as and when the demand requires
This is an incredibly pacey position, you need to have drive and be able to manage demanding ship owners, OEMs and engineers
Qualifications and requirements for the Customer Service Manager:
Ability to drive
Work on an “on call” rota covering the service inbox and emergency phone out of hours
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
To work as part of a high-quality admin team and deliver service excellence to the Business Support management team, clinical managers and pathway leads
To undertake secretarial/administration duties for the MPP service, including word processing/typing, minutes of meetings, reports, filing, and photocopying as required
Ensure the security, accuracy, and recording of people's data according to the relevant trust policies
Maintain and input accurate data into service databases
To assist in coordinating staff meetings, booking venues and requirements as necessary
To participate in team meetings, taking minutes if required.
Assist in providing a general administration service to the MPP team as required
To assist with planning workshops, study days and other service initiatives
Management of MPP team diaries, where required
To process incoming/outgoing mail for the service by Trust policy.
To communicate effectively with all staff, patients and those contacting the service
Provide customer service via telephone or email. Work with senior team members to deal with complex queries
To provide excellent and timely communication to all enquiries and external liaisons
Training:
You will carry out your training within the workplace whilst attending college via a team every fortnight
At the end of your apprenticeship, you will receive a Business Administration Level 3 qualification
Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas
Employer Description:Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, and Isle of Wight NHS Trust. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.Working Hours :We are happy to discuss flexible working options, which can be discussed as part of the interview process. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration, including photocopying, scanning and maintaining records
Speaking with clients and customers via phone, email and written correspondence
Invoicing and purchase ledger
Data entry
Provider customer service and some work on the shop till when required
Training:
Functional Skills Level 2 maths and English if required
Business Adminstration Level 3
No day release is required all training is completed on the job
Training Outcome:Potential offer of a full time role on completion of the apprenticeship and progression within the business.Employer Description:Mears Animal Feeds are stockists and distributors of top brand horse and other animal feeds and are based on the outskirts of Stafford in Staffordshire. A family run business who began selling horse feed in 1990, and who pride themselves on their service providing wholesale feed across Staffordshire, Shropshire, Cheshire, Wales, Derbyshire, Nottinghamshire, Worcestershire and West Midlands.Working Hours :Monday to Friday, 9.00am to 5.00pm, with 1/2 hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Vehicle Technician with Level 2 / Level 3 qualification to join a well-established new and used car dealership. This full-time role offers basic salary of £34,200 & OTE £38,500 and benefits.
As a Vehicle Technician reporting to the After Sales Manager, you will maintain customer vehicles to the highest standards, performing thorough inspections, repairs, and service checks while ensuring all paperwork is accurate and up to date.
What we are looking for:
* Previous worked as a Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician or in a similar role.
* NVQ / BTEC or City & Guilds Motor Vehicle Service & Repair Level 2 / Level 3 qualification.
* Ideally, you will be an MOT tester, training will be provided if necessary.
* Valid UK driving licence.
Shifts:
* Monday - Friday: 08:30am - 5:15pm
* 1 in 4 Saturdays: 08:30am - 12:30pm
What's on offer:
* Competitive salary
* Company pension
* Death in service insurance
* 28 days holiday (including bank holidays)
* Discounted repairs and new / used car purchase
* Commission Structure linked to target achievement for car sales and incremental earnings
Apply now for this exceptional Vehicle Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Vehicle Technician with Level 2 / Level 3 qualification to join a well-established new and used car dealership. This full-time role offers basic salary of £34,200 & OTE £38,500 and benefits.
As a Vehicle Technician reporting to the After Sales Manager, you will maintain customer vehicles to the highest standards, performing thorough inspections, repairs, and service checks while ensuring all paperwork is accurate and up to date. They are looking for 2 Vehicle Technicians.
What we are looking for:
* Previous worked as a Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician or in a similar role.
* NVQ / BTEC or City & Guilds Motor Vehicle Service & Repair Level 2 / Level 3 qualification.
* Ideally, you will be an MOT tester, training will be provided if necessary.
* Valid UK driving licence.
Shifts:
* Monday - Friday: 08:30am - 5:15pm
* 1 in 4 Saturdays: 08:30am - 12:30pm
What's on offer:
* Competitive salary
* Company pension
* Death in service insurance
* 28 days holiday (including bank holidays)
* Discounted repairs and new / used car purchase
* Commission Structure linked to target achievement for car sales and incremental earnings
Apply now for this exceptional Vehicle Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Vehicle Technician with Level 2 / Level 3 qualification to join a well-established new and used car dealership. This full-time role offers basic salary of £34,200 & OTE £38,500 and benefits.
As a Vehicle Technician reporting to the After Sales Manager, you will maintain customer vehicles to the highest standards, performing thorough inspections, repairs, and service checks while ensuring all paperwork is accurate and up to date.
What we are looking for:
? Previous worked as a Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician or in a similar role.
? NVQ / BTEC or City & Guilds Motor Vehicle Service & Repair Level 2 / Level 3 qualification.
? Ideally, you will be an MOT tester, training will be provided if necessary.
? Valid UK driving licence.
Shifts:
? Monday - Friday: 08:30am - 5:15pm
? 1 in 4 Saturdays: 08:30am - 12:30pm
What's on offer:
? Competitive salary
? Company pension
? Death in service insurance
? 28 days holiday (including bank holidays)
? Discounted repairs and new / used car purchase
? Commission Structure linked to target achievement for car sales and incremental earnings
Apply now for this exceptional Vehicle Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Em....Read more...
An exciting opportunity has arisen for a Vehicle Technician with Level 2 / Level 3 qualification to join a well-established new and used car dealership. This full-time role offers basic salary of £34,200 & OTE £38,500 and benefits.
As a Vehicle Technician reporting to the After Sales Manager, you will maintain customer vehicles to the highest standards, performing thorough inspections, repairs, and service checks while ensuring all paperwork is accurate and up to date. They are looking for 2 Vehicle Technicians.
What we are looking for:
? Previous worked as a Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician or in a similar role.
? NVQ / BTEC or City & Guilds Motor Vehicle Service & Repair Level 2 / Level 3 qualification.
? Ideally, you will be an MOT tester, training will be provided if necessary.
? Valid UK driving licence.
Shifts:
? Monday - Friday: 08:30am - 5:15pm
? 1 in 4 Saturdays: 08:30am - 12:30pm
What's on offer:
? Competitive salary
? Company pension
? Death in service insurance
? 28 days holiday (including bank holidays)
? Discounted repairs and new / used car purchase
? Commission Structure linked to target achievement for car sales and incremental earnings
Apply now for this exceptional Vehicle Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined wi....Read more...
Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses.
Organise and coordinate meetings.
Maintain up-to-date records and filing systems.
Communicate with clients to provide updates and request any outstanding documentation.
Demonstrate a professional and polite telephone manner at all times.
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Strong written and verbal communication skills.
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively.
Comfortable dealing with colleagues and clients in a professional and confident manner.
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality.
Accurately input and update internal data systems as required.
Process documentation quickly and accurately to support team operations.
Receive and manage client files, uploading key information to online portals (full training will be provided).
Training:Business Administrator Level 3 Standard.
This qualification requires college attendance once per month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include, but not restricted to:
Answering telephones and supporting customers with enquiries
Processing orders received
Data entry on the computer systems
Booking deliveries
Responding to customer emails
Customer service enquiries and resolutions
Accounts administration
Credit control
Plus much more
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Long-term career development is available on successful completion.Employer Description:As the world leader in medical scales, we also offer you first-class service. Together with our branches, partners and dealers, seca offers a worldwide service network that ensures our products work troublefree.Working Hours :Monday to Thursday 8:45a.m to 5p.m; Friday 8:45a.m to 4.45p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Job Title: Dispensing Optician Location: Bury, Greater Manchester Salary: £30,000 to £33,000 + Bonus Job Type: Permanent – Full-time or Part-time (30–37.5 hours per week)
Zest Optical are working with a leading online retailer of luxury sunglasses and prescription eyewear to recruit a Dispensing Optician based at their head office in Bury.
This is a fantastic opportunity to use your optical knowledge in a modern, hybrid role that combines dispensing, training, and customer support.
Dispensing Optician – Key Responsibilities
Support prescription customers via email, phone, and online chat
Recommend the right eyewear products for complex prescriptions
Train and support the wider customer service team
Help improve prescription processes and website accuracy
Assist in growing the prescription range and related services
Dispensing Optician – Requirements
GOC-registered Dispensing Optician (or close to qualifying)
Experience in optical retail or clinical dispensing
Strong communication and admin skills
Passion for premium eyewear and customer care
Confident using digital tools and systems
What’s On Offer
Salary: £30,000 to £33,000 + bonus
Hours: 4 or 5 days/week (30–37.5 hrs)
Weekends: Just 1 in 4 Saturdays (9am–2pm) – can be worked from home
Hybrid Working: Office-based in Bury with remote flexibility after onboarding
Benefits: 26 days holiday + bank holidays, GOC fees paid, staff discount
If you're a qualified Dispensing Optician looking for something different, this is a great opportunity to join a growing online business and make a real impact.
Apply now or contact Kieran Lindley at Zest Optical for more information.....Read more...
Are you an experienced marketing professional with good content creation experience, graphic design, and video editing skills? Are you looking to join a busy, thriving business and take an opportunity to help deliver an operation marketing strategy covering a number of disciplines? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Marketing Officer for a socially aligned procurement framework in the West Midlands. Informed Recruitment are a specialist provider of resource to the Property & Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. This role is offered on a 50/50 home-office hybrid basis.The objective of the role will be to provide the Marketing Manager with direct assistance in delivering the strategic marketing strategy and assist with operational duties. Your day-to-day duties will cover marketing the company brand and services to key markets; building relationships with the marketing teams of customers for joint releases; produce content for the annual calendar of activities; plan and prepare individual projects; help, plan, and organise exhibitions and events; management website content and presentation; web traffic monitoring and reports; manage a forward plan of articles, testimonials, case studies and videos; manage and maintain a newsletter and distribution list; competitor analysis and market research; and process documentation.Essential Skills
A successful background in a marketing capacity, both online and offline, with a strong understanding of sales and marketing principles.
Strong in Digital Content Creation tools (Such as Adobe Creative), graphic design, and video editing.
Self-starter with a positive approach, attention to detail, good time management against deadlines, and the ability to coordinate and improve service provision.
A track record working in busy environments, prioritising tasks, handling multiple varied tasks at any given time.
Highly Desirable / Will Strengthen Application
Web content management systems.
Web traffic monitoring systems, such as Google Analytics.
Experience of the current Social Property market and the challenges that it faces.
Experience of procurement and/or knowledge of procurement frameworks.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with 50% of the time spent in an office in central Birmingham, and 50% working. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Office Management:
General administrative duties and office coordination
Documentation management and filing systems
Reception and communication support
Office organization and coordination tasks
Content Operations & Sales/Marketing Administration:
Content creation and operational support
Sales and marketing administrative tasks
Customer communication support
CRM data management and maintenance
Marketing material assistance and coordination
Procurement & Inventory Management:
Purchase order creation and tracking
Supplier correspondence and liaison
Stock level monitoring and inventory updates
Price comparison research and analysis
Delivery coordination and logistics support
Invoicing Team Support:
Working directly with the invoicing team
Invoice processing and management
Financial data entry and administration
Accounts administration support tasks
General Administrative Skills Development:
Cross-functional business operations exposure
Professional communication and correspondence
Data management across multiple systems
Administrative process improvement and efficiency
Customer service and stakeholder liaison
Training:
Business Administrator Level 3 Apprenticeship Standard
College workshops will take place at our Southgate Campus every 3rd Monday of each month
On the remaining weeks of each month, you will be allocated 6 hours a week of study which will be remote study
Training Outcome:
On the completion of your apprenticeship, there may be scope to join us on a full time basis
This will depend on how you perform on the apprenticeship, as well as business conditions at that time
Employer Description:Digital Messaging Company is a leading provider of digital signage services. Whether you require just the hardware to manage your own network, or everything from hardware and software to installation and content management, Digital Messaging Company is well placed to assist.
Whether you are in retail, healthcare, catering, defense or corporate, we truly understand the importance of delivering high quality clear messages and promotions to your customers, visitors and staff. Furthermore, our partners commonly receive a revenue increase of up to 35% when moving from static to digital signage. An achievement of which we are very proud!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Team working....Read more...
Recruit4staff is proud to be representing their client, a leading North Wales manufacturer, in their search for Multi-Skilled Shift Engineers to work across their sites in Wrexham.For the successful Multi-Skilled Shift Engineers, our client is offering:
Salary of £49,852.77 p/aHours of work: Continental 12.25-hour shifts, rotating days and nights (5:45–18:00 and 17:45–06:00)Permanent role with a progressive companyAviva private health care schemeCombined pension contributions (minimum 10%)4x gross salary death-in-service benefit21-shift holiday entitlement£250 refer-a-friend schemeAccess to exclusive discounts via the Reward Gateway platformExcellent on-site coffee machines free of chargeHeavily discounted staff shopOngoing professional development and qualificationsGreat company culture with long-term career opportunities
The Role – Multi-Skilled Shift Engineer:
Deliver both proactive and reactive engineering maintenance to ensure equipment meets production efficiency and reliability targetsMinimise machine downtime through efficient fault finding and repairImplement continuous improvement projects and engineering changes to optimise plant performance and reduce energy consumptionSupport the integration of new machinery as part of the company’s innovation roadmapWork collaboratively with the Projects Engineering and Technical teams to maintain audit readinessEnsure a safe and compliant working environment at all timesMaintain clear communication and build effective relationships with colleagues and stakeholdersCommit to continuous professional development through training and upskilling
What our client is looking for in a Multi-Skilled Shift Engineer:
Previous experience in a similar multi-skilled engineering role – ESSENTIALQualified either electrically or mechanically (or time-served), with the ability to work confidently across both disciplines – ESSENTIALExcellent communication and problem-solving skillsProven initiative and drive to deliver successful outcomesWillingness to learn new machinery and engage with equipment manufacturers to enhance technical skillsEngineering experience in a food manufacturing environment – DESIRABLE
Key skills or similar Job Titles:Maintenance Engineer, Shift Engineer, Multi-Skilled Engineer, Electrical Engineer, Mechanical Engineer, Manufacturing Engineer, Production EngineerCommutable From:Wrexham, Chester, Oswestry, Mold, Deeside, Ellesmere Port, Shrewsbury, North Wales, Wirral, FlintFor further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency, or employment business.....Read more...
Tudor Employment Agency are currently recruiting for a HR Assistant to work for our client based in Cannock.This role will be to support and empower management across the business in providing high-quality and efficient people management and service into their respective teams.Salary: £32,000 per annumDuties of a HR Assistant will include:
Provide high-level HR support and guidance to managers across all departmentsUse data and analytics to improve people management practicesSupport with employee relations matters (e.g., disciplinary, absence, grievance, welfare, capability)Oversee recruitment, onboarding, training, leavers, and succession planningMaximise use of the Apprenticeship Levy and support internal developmentDrive performance and reward management initiatives, including recognition schemesPromote employee engagement and champion mental health and wellbeingMeet regularly with managers to review HR KPIs and identify areas for supportReview and interpret HR data reports to implement improvement initiativesAssist in policy and procedure development, including training and implementationCreate, review, and deliver training via the HR IT system (eduMe)Lead or support HR IT system projects and module implementationMaintain accurate employee records and dataProvide a flexible, proactive HR service across the businessSupport the rollout and use of HR IT software at all staff levelsContribute to HR-related projects and undertake other duties as required
In order to be considered for the role of HR Assistant:
Strong communication skillsAbility to work independently, with excellent organisation skills with the ability to prioritise workloadsAbility to work professionally whilst under pressure and to time constraintGood knowledge of UK employment lawExcellent planning skills with the ability to analyse problems and recommend solutionsCIPD Level 3 or working towards an equivalent qualificationStrong negotiation and coaching skills
Hours of Work for the HR Assistant: Monday to Friday 37.5 hours per week (This role is hybrid working with an expectation that 50% of working time will be based on site based in Cannock. Please note that due to the nature of the role there will be a requirement to work flexibly ensuring evening cover onsite when required up until 10pm)In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAAPCPEO/27Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
An opportunity has arisen for a Sales Account Manager to join a well-established IT solutions provider, known for delivering tailored technology services and consultancy across a diverse client base. This full-time permanent role offers a competitive salary and benefits.
As a Sales Account Manager, you will be responsible for building and maintaining strategic client relationships while driving service-led sales in the tech solutions space.
The candidate must have experience working in IT reseller roles.
What we are looking for:
* Previously worked as a Sales Account Manager, Sales Manager, Account Manager, IT Sales Executive, Business Development Manager, Technology Sales Consultant or in a similar role.
* Ideally have 3 years of experience in selling IT solutions and services within the UK market
* Strong knowledge of IT hardware, software, and channel sales processes
* Ability to manage and grow accounts strategically
* Highly driven, target-focused, and commercially astute
* Comfortable working independently in a client-facing role
This is an excellent opportunity for a Sales Account Manager to join a growing technology firm and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for an Assistant Lettings Manager to join a well-established estate agency. This role offers a basic salary range of £20,000 - £22,000 & OTE £32,000 - £35,000, hybrid working options and benefits.
As an Assistant Lettings Manager, you will be supporting day-to-day lettings operations while deputising for the Lettings Manager, playing a central role in team performance and client service.
This role is ideal for Senior Lettings Consultant ready to step up, or a current Manager seeking better support, recognition, and earning potential.
What we are looking for:
? Previously worked as an Assistant Lettings Manager, Lettings Negotiator, Lettings Assistant Manager, Lettings Consultant, Lettings Agent, Property Manager or in a similar role.
? Possess 3-4 years' experience within residential lettings.
? Skilled in IT including MS office.
? Valid UK driving licence.
Shifts:
? Mondays - Thursdays 8:30am - 6:00pm
? Friday: 8:30am - 5:30pm
? Saturday: 9:00 - 5:00pm
What's on offer:
? Competitive salary
? Company car or car allowance
? Structured training and ongoing professional development
? Clear progression path within a high-performing business
Apply now for this exceptional Assistant Lettings Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduc....Read more...
An opportunity has arisen for a Sales Account Manager to join a well-established IT solutions provider, known for delivering tailored technology services and consultancy across a diverse client base. This full-time permanent role offers a competitive salary and benefits.
As a Sales Account Manager, you will be responsible for building and maintaining strategic client relationships while driving service-led sales in the tech solutions space.
The candidate must have experience working in IT reseller roles.
What we are looking for:
? Previously worked as a Sales Account Manager, Sales Manager, Account Manager, IT Sales Executive, Business Development Manager, Technology Sales Consultant or in a similar role.
? Ideally have 3 years of experience in selling IT solutions and services within the UK market
? Strong knowledge of IT hardware, software, and channel sales processes
? Ability to manage and grow accounts strategically
? Highly driven, target-focused, and commercially astute
? Comfortable working independently in a client-facing role
This is an excellent opportunity for a Sales Account Manager to join a growing technology firm and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Restaurant Manager to join a dynamic and ambitious hospitality venue. Our client is a well-regarded establishment known for its relaxed dining experience and high-quality food, committed to delivering excellence in both service and kitchen standards.
As a Restaurant Manager, you will be leading the day-to-day operations of the restaurant, working closely with senior figures to uphold quality and drive continued growth.
This is a full-time role working Thursday to Sunday offering a salary range of £30,000 - £35,000 and benefits.
You will be responsible for:
* Overseeing daily front-of-house operations to ensure smooth and efficient service
* Driving consistently high standards across customer experience, presentation and food safety
* Leading from the front by being visible and supportive on the restaurant floor
* Providing guidance, coaching and development support to team members
* Resolving customer issues professionally and promptly
* Contributing to recruitment and staffing decisions as needed
What we are looking for:
* Previously worked as a Restaurant Manager, Restaurant Supervisor, Food and beverage Manager, Restaurant General Manager, Hotel Manager, Duty Manager or in a similar role.
* Proven experience in a supervisory or management role within a restaurant environment
* A strong background in hospitality, with a genuine passion for quality dining
* Effective leadership skills with the ability to motivate and inspire a team
* Barista or bar experience would be advantageous
What's on offer:
* Competitive Salary
* A supportive and collaborative team culture
* Flexible and understanding approach to work-life balance
* Opportunities for personal development and career progression
* A rewarding and creative environment where your input will be valued
This is a fantastic opportunity for a Restaurant Manager to join a distinctive and growing hospitality business.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Sales Administrator to join a well-established family-run business operating within the quarrying and construction materials sector. This is a permanent, full-time, office-based role offering salary up to £30,000 and benefits.
As a Sales Administrator, you will be assisting the Commercial Manager and acting as a key contact for customers, ensuring smooth handling of orders and related queries.
You will be responsible for:
? Supporting the full sales cycle from quotation through to order fulfilment
? Preparing quotes and following up on tenders
? Managing customer enquiries and resolving invoice or service-related queries
? Building and maintaining strong customer relationships through effective communication
? Collaborating with internal departments including operations, logistics and technical teams
? Converting leads into confirmed orders to support sales targets
What we are looking for:
? Previously worked as a Sales Administrator, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Commercial Administrator, Sales Office Administrator, Sales Support Executive, Sales and Customer Service Administrator, Sales Operations Administrator, Client Services Administrator, Sales Development Executive or in a similar role.
? Proven experience in sales or customer service
? Strong organisational skills and ability to manage multiple priorities
? Competency with Microsoft Office and willingness to adopt new systems
? Full UK driving licence
What's on offer:
? Competitive salary
? Free on-site parking
? Monday to Friday working hours
? Supportive team environment with potential for development
This is a fantastic opportunity for a Sales Representative to join a stable and growing business in a varied and rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be....Read more...
Assist and provide administrative support in the area of responsibility
Assist accurately and timely collation of client operational meeting packs, utilising business systems
Obtain data from internal/external sources to populate internal/external operational Key Performance Indicators
Assist in arranging client meeting rooms/ location booking.
Record and report on all timesheets
Accurately and timely coding and inputting supplier invoices into business systems
Manage and accurately ceate all purchase order.contract call off requests within correct timescales
Training:Business Administration Level 3 Apprenticeship
20% off-the-job training, no release days all training will be done on site
End-Point Assessment (EPA)
Functional Skills English (if required)
Functional Skills maths (if required)
Training Outcome:
Full-time employment - Team Leader L3
Employer Description:Peterson are a service provider in quality grain and feed.With in-depth knowledge and experience cover all aspects of supply chain across a wide range of industries and cargo types. From oil and gas to renewable energy. Feed to regenerative agriculture and textiles.Working Hours :Monday- Friday, 8:00am - 4.30pm,
1/2 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Building Relationships,Customer Service....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Summer Temp – Stock Replenisher - Part Time / Temporary£13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay)Locations: ML6 9JB/ ML4 1EN/ ML5 3SQ/ ML2 7NXAre you looking for a Summer Job in Retail?RAS Store Support have Stock Replenishment opportunities for a long-standing major UK client to support with their annual summer promotional event. Stock Replenishers will unpack and sort inbound deliveries of school uniform and other clothing and accessories to ensure the clothing department is replenished to an exceptional standard.What we are looking for:* Reliable and dependable people with an interest in retail.* Excellent and effective communicators with ability to work under pressure.* Hard working and energetic individuals who can manage manual handling and lifting.Key Responsibilities:* Unpack, sort and tag stock from inbound deliveries and warehouse back-up.* Prepare the stock ready for merchandising.* Maintain excellent replenishment standards and ensure fixtures and working areas are always clean and tidy.* Work with the clothing department colleagues to ensure all tasks are completed ready for trading.* Interacting with customers and provide service when required.* Ensuring Health and safety procedures are always adhered to.Successful Candidate Essentials:* Complete the e-learning induction prior to attending first shift.* Must have access and use of a mobile device with location services activated for the purposes of time and attendance tracking.* Ability to commit to the duration of the schedule.What you’ll get in return:* £12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h* Up to 6 shifts per week between Monday to Saturday (Store dependent)* Depending on store, either 3-hour shift (6-9pm) or 4-hour shift (6-10pm)* Access to earnings in advance of pay day via Wagestream* Opportunity to further develop your career in Retail Merchandising With RAS.This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Responding to internal and external emails and phone calls professionally and promptly
Supporting day-to-day management of the office environment and welcoming visitors
Accurately entering data from quotations through to product delivery
Preparing and issuing operational documentation and work instructions
Supporting the operation of a document library, ensuring accuracy of data from customers against orders
Providing general IT support as needed, including setting up laptops and other devices – must be tech-savvy
Inputting and managing project data in Progress Plus, enabling the operational management framework to perform, allowing accurate reporting of KPIs
Able to understand and work to a Product Lifecycle for Business as Usual and New Product Introduction
Working independently and efficiently in a fast-paced environment with a high level of accuracy and flexibility
Training:Your main place of work will be in Codem's main Peterborough office, though you will need to attend Peterborough College as part of your apprenticeship. Depending on how the tutoring roster falls this will sometimes be once per month, and sometimes twice per month.Training Outcome:A career in Business Administration at CODEM Composites offers strong future prospects for individuals looking to grow within a dynamic and innovative engineering environment. As the company continues to expand its presence across the UK and international markets, there are increasing opportunities to take on greater responsibilities in operations, project coordination, and business support functions. With exposure to cross-departmental processes, from procurement and production planning to quality management and customer service - Business Administrators can develop a broad and valuable skill set. High performers may progress into senior administrative, operational, or managerial roles, contributing directly to the efficiency and success of a leading advanced composites manufacturer.Employer Description:Founded in 2009, CODEM Composites is a leading provider of advanced composite solutions, delivering expertise from initial concept through to final product delivery. Our comprehensive services include design, manufacturing, project management, and engineering support, tailored to meet the demands of industries such as Formula One, Automotive, Space, Electric Vehicles, Defence, and other bespoke sectors.
Our commitment to excellence is driven by the precision, expertise, and dedication of our team. At CODEM, we value individuals who show up as their authentic selves and share our core values.
Based in a 35,000 sq ft facility in Peterborough, CODEM is powered by a talented team of 42 professionals. We proudly support a growing and diverse portfolio of innovative projects across the UK.Working Hours :8am to 4.30pm with half hour unpaid for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Professional,Proactive,Reliable,Adaptable....Read more...
Summary of Responsibilities: To provide an excellent administrative support service within HR and Learning Service. Under the direction of the Service Manager – HR and Learning/Service Manager – Transactional HR, to undertake a range of administrative and related tasks.
Responsibilities Service Development:
To be pro-active and solution focussed to meet the needs of a changing market.
Support the delivery and expansion of the HR and Learning by utilising knowledge and skills to maintain and develop the business element.
Finance:
Provide financial administrative support to meet operational deadlines under the direction of the Service Managers on financial database system
Processing orders, pricing orders using approved schedules, data, input, routine credit control.
Order goods and services.
Source additional goods and services on request.
Process financial transactions onto financial system for goods and services received.
Administration of new customer and supplier accounts.
Ensure that electronic of records relating to orders and invoices are accurate and up to date.
Business Support:
Administrative support for meetings and events including room bookings, minute taking, refreshments, preparation of agenda and materials.
Collating, processing and handling sensitive and confidential information.
Maintaining filing systems both manual and electronic.
Preparation and distribution of incoming and outgoing electronic and hard copy correspondence as required, to include following administrative processes
Face to face and telephone communication/support for the team and clients.
Responsible for printing and distribution of stationery/marketing/training material as requested.
Administrative support for marketing and promotion of the HR and Learning Service including hard copy and electronic display materials. Ordering goods and services as required.
Administration support for all service areas within HR and Learning as directed.
DBS checks to be undertaken to include face-to-face contact with staff, completion of forms, approval of ID and photocopying.
Diary management for the HR and Learning team as appropriate.
Inputting and extracting data from Access, ECT, and other database systems as required.
General:
To participate in the operation of the SIPS Appraisal Scheme.
It is your responsibility to carry out your duties in line with SIPS policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010.
Such other duties as may be appropriate to achieve the objectives of the post to assist SIPS in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
The post holder must at all times carry out his/her responsibilities with due regard to the SIPS policy, organisation and arrangements for Health and Safety at work.
Training:
Level 3 Business Administration Apprenticeship
Work based learning
End Point Assessment
Training Outcome:On going employment and additional training will be offered whenever possible.Employer Description:SIPS is the not-for-profit education support services provider for Sandwell, the Black Country and the West Midlands
We’re owned and governed by schools – our focus isn’t making a profit, it’s enriching children and young people’s learning and well-being – they’re at the heart of what we doWorking Hours :Monday to Friday - hours to be confirmed between 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
