Key Responsibilities
• Provide technical support to end-users, both in person and remotely
• Install, configure, and maintain computer systems and software
• Implement security of the network, data and its storage and communication systems
• Assist with network administration tasks, including setting up user accounts and permissions
• Work together with other managers and directors in relation to IT matters
• Help manage the process for achieving agreed standards for Cyber Security and protocol
• Discuss, agree and maintain IT elements of the Business Continuity Plan
• Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR)
• Document technical procedures and create user guides.
• Collaborate with the IT Manager to implement new technologies and upgrades.
General Responsibilities
• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
• Support users in the use of computer equipment by providing necessary advice and/or training
• Maintain and update internal documentation and database systems in a timely manner
• Perform system administration and housekeeping activities
• Purchase (after approval) equipment and licenses (e.g., software, hardware etc)
• Ensure all IT deliveries are checked and stored in a secure location
• Secure disposal of old equipment following policy controls
• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
• Assist with other ad-hoc duties as required for the role and within the organisation
• Key software installation and support
• Log faulty equipment with third parties
• Assist with desktop/laptop setup and configuration
• Assist with phone/tablet setup and configuration
General Responsibilities
• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
• Support users in the use of computer equipment by providing necessary advice and/or training
• Maintain and update internal documentation and database systems in a timely manner
• Perform system administration and housekeeping activities
• Purchase (after approval) equipment and licenses (e.g., software, hardware etc)
• Ensure all IT deliveries are checked and stored in a secure location
• Secure disposal of old equipment following policy controls
• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
• Assist with other ad-hoc duties as required for the role and within the organisation
• Key software installation and support
• Log faulty equipment with third parties
• Assist with desktop/laptop setup and configuration
• Assist with phone/tablet setup and configuration
Behaviours
• Report to and regularly communicate with the IT Manager
• Communicate and deliver our core values.
• Be self-motivated and have the ability to encourage others to work as efficiently and effectively as possible
• Be approachable and respectful
• Proactively share knowledge
• Be actively involved in the wider industry specific to your IT systems
• Act in the best interest of the company; promote your association with the practice in all communications with the broader industry and educational establishments
• Act as a company ambassador when attending events and communicating with people outside the business
• Engage in continued learning and development
• Be flexible and adaptable to change
• Work across all offices and teams where and when required
• An aspiration to continually develop your skills
• Proactive problem solver
• Encourage and support the success and development of others and the business.
Experience and Qualifications
• Qualifications GCSE or equivalent – Maths and English grade C or above (essential)
• Good Communication Skills
• Full UK Driving licence
• Ability to travel to any of the business offices as and when required
• Proficient in Microsoft 365 stack
• To have a commitment to ongoing training to develop your skills in areas relevant to your role
• Hold a recognised qualification in an IT-related subject is preferred but not essential
• Proficient in computer Networking, Security and Communication systems
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An opportunity has arisen for a Refrigeration Engineer to join a join a well-established catering equipment supplier. This full-time role offers competitive salary and benefits.
As a Refrigeration Engineer, you will be carrying out maintenance, repair, and installation of commercial refrigeration systems across client sites.
You will be responsible for:
* Servicing and repairing commercial refrigeration cabinets and walk-in cold rooms
* Diagnosing faults and resolving issues efficiently to minimise downtime
* Installing new refrigeration systems in line with operational requirements
* Carrying out routine inspections to identify potential equipment issues
* Supporting other engineers and sharing knowledge to improve team performance
* Providing guidance and mentoring to less experienced team members
What we are looking for
* Previously worked as a Commercial Refrigeration Engineer, Refrigeration Engineer or in a similar role.
* Have 1 year experience in commercial refrigeration systems, including plant and cabinets
* In-depth knowledge of refrigeration components and system operation
* Ability to support and mentor junior staff
* Full UK driving licence
* Valid right to work in the UK
What's on offer
* Competitive salary
* Performance-related annual bonus
* Company pension scheme
* Regular weekday schedule with opportunities for overtime
This is a fantastic opportunity to join a respected engineering team and develop your career in a rewarding field.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for a Security Engineer to join a well-established company, specialising in fire and security system installation and maintenance. This is a part-time role working 1-2 days per week offering excellent benefits and a competitive salary in per hour.
As a Security Engineer, your role will include call-outs, routine maintenance, and small installations throughout the Kensington and Chelsea area.
You will be responsible for:
* Installing and maintaining intruder alarms, CCTV, access control, and fire detection systems.
* Diagnosing faults and ensuring systems are fully operational.
* Performing planned maintenance and emergency repairs on-site.
* Carrying out general and emergency lighting installations.
* Ensuring all work is completed in line with industry standards and safety regulations.
What we are looking for:
* Previously worked as a Security Engineer or in a similar role.
* Experience within intruder alarm and CCTV systems.
* Skilled working with leading security systems and manufacturers (e.g., Texecom, Hikvision, Paxton, etc.).
* Understanding of British Standards and compliance requirements for security systems.
* Valid UK driving licence.
What's on offer:
* Competitive salary
* Pension scheme
Apply now for this exceptional Security Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for a Senior Practice Accountant with 3 years of experience to join a well-established accountancy firm. This full-time role offers excellent benefits and a salary range of £32,000 - £40,00 for 37.5 hours work week.
As a Senior Practice Accountant, you will be responsible for preparing statutory financial accounts for limited companies, partnerships, and sole traders.
You will be responsible for:
* Preparing and submitting VAT returns.
* Handling client queries in a timely and professional manner.
* Communicating with HMRC regarding compliance matters.
* Preparing management accounts and offering financial insights.
* Supporting senior team members with ad-hoc projects.
* Managing multiple projects while adhering to strict monthly deadlines.
* Maintaining accurate client records on a CRM system.
What we are looking for:
* Previously worked as an Accountant, Accounts Senior, Accounts Supervisor or in a similar role.
* At least 3 years of experience in accountancy practice.
* AAT / ACCA / ACA qualified Accountant.
* Understanding of QuickBooks, Sage, and Xero.
* Excellent organisational and computer skills, including Microsoft Office Suite.
* Right to work in the UK.
What's on offer:
* Competitive salary
* Additional leave
* On-site parking
* Cycle to work scheme
* Full study support and leave for ACCA qualification
Apply now for this exceptional Practice Accountant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The role of a Learning & Development Apprentice includes:
Administration of our apprenticeship schemes including:
Liaising with training providers to obtain updates
Organising enrolment requirements
Setting apprentices up on our government account
Booking hotel accommodation through our internal and external portals
Supporting apprentices with their End Point Assessment preparation
Organising both internal and external venues, catering and logistics for our main L & D training programmes and internal academies
Sending invites, joining instructions, monitoring acceptances and attendance of delegates and gathering feedback
Coordinating training sessions with delegates and training providers for, at times, up to 100 delegates
Submitting and approving grant claims and processing remittances
Maintaining data in L&D spreadsheets and our new Training Management System
Raising supplier fee expenses, processing invoices and updating cost tracker
Processing payments and other administration duties assigned to our internal professional development schemes
Updating employee training records and saving certificates
Processing L&D training requests and booking individual development courses
Issuing fees letters and study agreements for funded courses
Monitoring the L&D inbox and dealing with queries on the phone, by email and via Microsoft Teams
Training:Level 3 Business Administration
A Level 3 qualification in Business Administration that meets the knowledge requirements of the standard and is approved by the industry’s recognised professional bodies.
You will receive full on-the-job training by your dedicated mentor
Your apprenticeship will be supported by an external service provider that will be carried out on site and in a virtual capacity.
Training Outcome:You will be a integral part of the team from day one with JN Bentley and when you complete your initial apprenticeship qualification you will be considered for fa permanent role and further training. This will be discussed with both your mentor and our Learning and Development team.Employer Description:JN Bentley is a leading civil engineering and construction company in the UK, directly employing over 1850 people and with an annual turnover in the region of £400 million, generated from projects in both the building and civil engineering markets. As part of the global management, engineering and development consultancy, Mott MacDonald, we offer our clients full feasibility, design and construction services throughout the UK.Working Hours :General working hours:
Monday - Friday 8.30 - 5.00
Based in our Head office in Skipton
Option to work 1 or 2 days at homeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
This dual-focused role is designed to provide exposure to both the operational and promotional aspects of the business. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.
Key Responsibilities:
Business and Operations Administration:
Maintain and update internal databases with accurate and up-to-date information
Report and escalate IT or system-related issues to relevant support services
Answer and transfer incoming phone calls professionally and efficiently
Format candidate CVs to ensure clarity, consistency, and branding
Post job advertisements on external job boards and internal platforms
Collect, organise, and cleanse data to ensure high data quality across systems
Book accommodation and travel for staff when required
Order office supplies, liaise with suppliers, and manage inventory logs
Provide general administrative support
Marketing Administration:
Assist with updates to the company website, including adding new job postings and blog content
Support the creation of marketing materials using basic graphic design tools (training and support provided)
Assist in planning and promoting CSR activities and charity initiatives
Work closely with the Operations team to ensure marketing aligns with wider business objectives
Training:
Complete a Level 3 Business Administrator Apprenticeship StandardHave regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Training Outcome:
Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate
Employer Description:Established in 1986, we are the first dedicated Health, Safety, Environment, Quality, CSR and Sustainability Recruitment Organisation in the UK.
Our community consists of enablers not blockers; solutions focused professionals who understand both commercial and operational challenges.
For our clients, we provide a vital service and have become the partner of choice for a wide range of blue chip, privately-owned and public sector organisations across the UK, Europe and further afield.
Our dedicated team of Recruitment Consultants offer an in depth and personalised service matching the best candidates and their skills, experience and behaviours to likeminded consultancies and organisations.
Our commitment is to deliver an unbeatable service to candidates and retain their loyalty for years and truly develop their careers, not just to place them in a job.
We are approachable, honest and hardworking. For both our candidates and clients, we will work tirelessly to find the right match for both. Working Hours :Monday to Thursday, 08:30 - 17:00 Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Work independently,Basic IT skills Microsoft,Strong desire to learn....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
Senior Service Engineer for UPVC Aluminium windows and doorsJob Type: Full Time, PermanentLocation: Business based in Woolpit, Bury St EdmundsPosition is working within the Suffolk / Essex area.Working Hours: 37 hours per weekSalary: £35,000 - £45,000 / per annum, depending on experience Benefits:
Sage benefits inc. retail discount vouchers, wellbeing & GP helplinesPension29 days annual leave inc. bank holidays, increasing with serviceFriendly and professional working environmentA varied role within established companyVan provided with fuel card.Private health cover after probationary period is completed.
Portico GB Limited is a leading subcontractor to the new build industry based in Woolpit, near to Bury St Edmunds. The Role – Senior Site Service Engineer/Window Fitter:Due to continued expansion, we require a Senior Site Service Engineer within our window department. The successful candidate would live within Suffolk/ Essex area, must be willing to travel as our sites are based all over this area. The position would suit an ex- window fitter who has experience of fitting windows and doors into new build plots. A valid CSCS Card is essential and a full driving licence. Basic hours for this role are 37 hours per week. An excellent remuneration package is offered. Van and phone will be provided. Responsibilities – Site Service Engineer:You will be responsible for remedial/repair works to windows/doors on live construction developments in a safe and timely manner.• You will be required to deal with the initial visit and uncover/repair/fix the problems that exist.• Your works will be confirmed by the office and electronic diary system• Collating and processing of client documents ready for invoicing• Dealing with the office on parts needed.• To complete reports of each visit accurately.• To undertake other work to which you are capable and carry out any other duties, which may be required when service work loads are quiet. • Valid full UK driving license. (Please make us aware of any points pending)....Read more...
The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and secure functioning. This is becoming increasingly central to the business, especially between the three offices. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary.
Key Responsibilities• Provide technical support to end-users, both in person and remotely• Install, configure, and maintain computer systems and software• Implement security of the network, data and its storage and communication systems• Assist with network administration tasks, including setting up user accounts and permissions• Work together with other managers and directors in relation to IT matters• Help manage the process for achieving agreed standards for Cyber Security and protocol• Discuss, agree and maintain IT elements of the Business Continuity Plan• Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR)• Document technical procedures and create user guides.• Collaborate with the IT Manager to implement new technologies and upgrades.
General Responsibilities• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.• Support users in the use of computer equipment by providing necessary advice and/or training• Maintain and update internal documentation and database systems in a timely manner• Perform system administration and housekeeping activities• Purchase (after approval) equipment and licenses (e.g., software, hardware etc.)• Ensure all IT deliveries are checked and stored in a secure location • Secure disposal of old equipment following policy controls• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points• Assist with other ad-hoc duties as required for the role and within the organisation• Key software installation and support • Log faulty equipment with third parties• Assist with desktop/laptop setup and configuration • Assist with phone/tablet setup and configuration
Experience and Qualifications• Qualifications GCSE or equivalent – maths and English grade C or above (essential) • Good Communication Skills• Full UK Driving licence• Ability to travel to any of the business offices as and when required • Proficient in Microsoft 365 stack• To have a commitment to ongoing training to develop your skills in areas relevant to your role• Hold a recognised qualification in an IT-related subject is preferred but not essential• Proficient in computer Networking, Security and Communication systemsTraining:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining A Level 3 IT qualifications
Training Outcome:
Potential full time role for the right candidate after apprenticeship completion
Employer Description:Our story began in 1968 when three architects launched a new practice and were unable to decide where to locate a head office that would best serve the commercial centres of Leeds and Manchester. A pin was stuck in a map somewhere in between. The market town Skipton, North Yorkshire, was picked on the edge of the Yorkshire Dales.
From the beginning, the practice has had a very clear, unswerving focus on quality design, attention to detail and client care, so much so that we continue to work with long-standing clients, some of whom span back to our company’s inception.
In the early 2000s, we kicked off the new millennium by establishing an office in Leeds city centre. In 2012, coinciding with the London Olympics and the Queen’s Diamond Jubilee, we opened our central London office.
Our story today is that we are a dynamic commercial practice offering architecture, conservation architecture, building consultancy and interior design across the UK accredited by the Royal Institute of British Architects (RIBA), the Royal Institution of Chartered Surveyors (RICS), and the British Institute of Interior Design (BIID).Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
The Opportunity Hub UK is searching for a driven and ambitious Business Development Executive to join a well-established company within the PR sector. This Business Development Executive role offers a unique opportunity to combine lead generation with direct sales, playing a pivotal role in achieving ambitious monthly revenue targets. Here's what you'll be doing:Leverage a blend of inbound leads and innovative technology to identify new business opportunities, source potential clients, and acquire new customers within your designated sector.Become a brand ambassador, contacting senior PR and Communications professionals to introduce the company's services and establish valuable connections.Collaborate with the team to maintain a robust Customer Relationship Management (CRM) system, ensuring a well-organised pipeline.Act as a lead generation powerhouse, utilising your research and communication skills to identify and connect with prospective clients via email, phone, and video calls.Transition seamlessly between lead generation and direct sales, with a particular focus on promoting Software Services.Tailor presentations to each client's specific needs, highlighting key takeaways from consultations and showcasing the company's comprehensive service portfolio.Maintain meticulous records and generate insightful reports to provide accurate forecasts and track progress.Cultivate a robust pipeline of qualified leads to ensure a consistent flow of sales opportunities.Uphold the company's policies and procedures, actively contributing to achieving the company's mission and vision.Here are the skills you'll need:A minimum of 12 months' experience in B2B sales or lead generation, ideally within a consultative sales environment.Proven success in telephone lead generation and selling to B2B clients.A demonstrably strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales is highly desirable.Prior experience within a Media Intelligence or PR agency is a plus.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.A confident and persuasive approach, adept at negotiation and building rapport with potential clients.A keen analytical mind with a knack for problem-solving and strategic thinking.A genuine focus on customer needs, fostering positive and long-lasting relationships.The ability to make balanced decisions and prioritise effectively.A strong work ethic with a results-oriented mindset.Excellent command of the English language.A proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary and a lucrative commission structure.Ample opportunities for professional development within a supportive and dynamic team.A hybrid work environment, offering a flexible balance between office days and remote working.The chance to be part of a global organisation with offices worldwide, with potential relocation opportunities for high performers.An engaging and stimulating sales environment that fosters a spirit of collaboration and celebrates success.The Business Development Executive role sits at the heart of a company's growth strategy. In this dynamic role, you'll gain invaluable experience in lead generation, sales techniques, and client relationship management, all while making a significant contribution to the company's ongoing success. This role provides a springboard for a rewarding career within the exciting world of PR. Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we encourage you to apply!....Read more...
You will be part of the team providing general clerical and administrative support, for example, photocopying, filing, answering the telephone, sending emails, dealing with outside agencies and responding to routine correspondence. You will also provide first aid support to children (following specific training) and maintain records and communications for first aid given during the school day (eg medicines given and treatment for minor bumps and bruises)
Duties include:
To receive visitors to the school and to communicate with courtesy and clarity to all
To produce reports for example, absentees, class lists
Deal with requests from Local Authority on roll numbers.
Ensure Coolmilk and fruit administration is maintained accurate.
To produce a weekly newsletter and termly menu and distribute to all parents via Bromcom.
Deal with administration for pupil requests for holidays; liaising between the Head of School and parents with regards to whether the holiday has been authorised or not.
Answer the doorbell when the main gate is closed an accompany stakeholders onto the premises.
To answer all phone calls in a professional and timely manner
To retrieve, deliver and update telephone messages
To assist with the pupil registration process and maintain accurate records of pupils leaving school during the school day.
To maintain accurate records of the arrival and departure of visitors via the Inventory System.
To utilise technology to ensure effective communication with staff, parents and other groups.
To maintain the office email system.
To provide general administrative services to pupils, staff and other groups.
To ensure that the reception area is kept tidy, informative and welcoming.
To receive and check deliveries, ensure that all is distributed correctly and liaise with Finance Officer with any discrepancies.
Responsibility for Data Protection
Maintain the security and confidentiality of student, staff and school data by adhering to the school’s data protection policies.
Process, store and share data in accordance with the UK GDPR and Data Protection Act 2018.
Support the DPO in maintaining data protection compliance by reporting any breaches, potential breaches, or subject access requests (SAR)
Attend data protection training as required
Whilst every effort is made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply.
Be the first point of call for children coming to the office for first aid - plasters, cold compress etc and providing scheduled medicines and communicating with parents/guardians if children require collection
To form part of the office team to support the smooth and efficient running of the school
Training:On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for permanent employment for the right candidate.
Opportunity to progress to higher level apprenticeships.
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.
Employer Description:At Furley Park Primary Academy we aim to provide a safe, caring, supportive and stimulating environment with high quality teaching to achieve for all. We want Furley Park Primary Academy to be the best place for children who come to learn; where they are surrounded by adults who are positive and show a love for learning; where we dare to be bold and different! All who work at our academy believe that it is vital that we are all responsible for improving the basic skills of all children and also to support the raising of standards for everyone.Working Hours :Mon-Thu : 8am to 4pm
Fri : 8am to 3.30pm (with 30 mins lunch break)
37 hours per week (Term Time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,understanding Confidentiality....Read more...
To provide and deliver efficient, effective, customer-oriented housing maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Act as the first point of contact for tenants reporting repairs and maintenance issues
Log repair requests in the housing management system accurately
Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times
Monitor outstanding repairs, keeping residents informed of progress and resolution times
Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs
Provide reception duties for the main office, greeting tenants and visitors in a professional manner
Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently
Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses
Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services
Respond to tenant complaints in a timely and professional manner.
Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments
Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance
Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets
Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes
Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes
Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies
Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism
Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised
Work with external services to support vulnerable tenants, following safeguarding policies and procedures
Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background
Support RPRMO in delivering services that are accessible and meet the diverse needs of the community
Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution
Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident....Read more...
To provide and deliver efficient, effective, customer-oriented housing maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Act as the first point of contact for tenants reporting repairs and maintenance issues
Log repair requests in the housing management system accurately
Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times
Monitor outstanding repairs, keeping residents informed of progress and resolution times
Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs
Provide reception duties for the main office, greeting tenants and visitors in a professional manner
Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently
Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses
Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services
Respond to tenant complaints in a timely and professional manner.
Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments
Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance
Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets
Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes
Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes
Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies
Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism
Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised
Work with external services to support vulnerable tenants, following safeguarding policies and procedures
Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background
Support RPRMO in delivering services that are accessible and meet the diverse needs of the community
Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution
Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Principal Responsibilities
1. To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end-user hardware, software and associated services, from installation through to disposal.
2. As part of the team, help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales.
3. To assist the Technical Design Architect, Technical Operations and Deployment Officer or Technical Operations and Procurement Officer in providing schools with effective ICT Support.
4. To ensure that all redundant equipment is identified and disposed of in an appropriate manner in-line with the disposal policy.
5. To work on small-scale ICT projects or assist with and making a contribution to large-scale/ major ICT projects with supervision and assistance.
6. To provide advice and guidance to schools on all server, network and end-user-related matters, including testing procedures with supervision and assistance.
7. To comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers.
8. To comply with security, change control and audit trail procedures for systems, software, licencing, integration and interfaces in accordance with information security policies and guidelines.
9. To respond to ICT problems within schools with guidance.
10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities.
11. To maintain the efficient operation and support of the school networks with guidance from senior team members.
12. Follow procedures for managing user and computer accounts in Active Directory / Open Directory / Office 365 and any other account stores.
13. Ensure servers in schools you are responsible for are backed up in accordance with One IT’s Offsite Backup Policy.
14. Ensure Anti-Virus software is configured and working on all devices in schools.
15. Encourage customers to keep hardware up to date with an emphasis on using business-class hardware from a list of approved vendors.
16. Deploy Apps from App Store and use MDM software with guidance as well as advise school on use of volume purchasing of apps.
17. Block and unblock websites where appropriate in Securly, according to e-safety with guidance from senior team members.
Desired Requirements:
• Full Driving Licence.
• Access to a motor vehicle on a daily basis.
Desired skills:
• Excellent communicator.
• Excellent telephone manner.
• Excellent team player by providing assistance and support to colleagues in IT-related matters.
• Ensure that a high level of customer service and support is provided to all internal and external customers.
Entry requirements:
The entry requirements are as follows:
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
GCSE Maths and English (or equivalents) at grades 3+ (D or above).
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining A Level 3 IT qualifications.
Training Outcome:Potential full-time role for the right candidate after apprenticeship completion.Employer Description:Welcome to One IT Services and Solutions! We aim to help schools streamline and consolidate all their IT services into one place to help them achieve outcomes and be successful through their use of technology in their everyday working lives.
Here at One IT, we pride ourselves on our excellent customer service and take a friendly yet professional approach to everything we do. One IT’s dedicated education team have over 20 years experience and we believe that healthy working relationships are key to maintaining and improving the quality of our services. We always aim to get to know our customers and provide a familiar voice at the end of the phone whenever they contact us for support, whether that’s for a general IT query, to book some training, or get help with their school MIS!
We will provide custom and bespoke solutions to fit your IT hardware and connectivity needs, MIS training and support which is simple to use, easy to implement and budget friendly. Our accredited services are used by over 100,000 pupils, staff members and parents / guardians in schools across the UK.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
