Key Responsibilities:
Client Support:
Working closely with both clients and internal teams to implement strategies and deliver impactful results.
Deal with day-to-day queries and requests from clients via email and phone, including change requests, processes queries and opportunity scoping.
Support in resolving escalated customer complaints that are raised by the client, by liaising with the Contact Centre and Third Party Sales team.
Develop a thorough knowledge of the business and culture of clients and use this to develop relationships and identify opportunities.
Team Support:
Support Account Handlers and Account Managers with admin tasks as part of BAU and wider projects.
Meeting Attendance:
Attend weekly internal steering meetings to understand performance and the key initiatives on the account and be given tasks for the week.
Attend monthly meetings with the client to capture key decisions and actions.
Reporting/ Analysis:
Tracking and evaluating sales performance to identify trends, opportunities, and areas for improvement.
Share daily, weekly and monthly reporting with clients, along with commentary on performance and action plans for improvement with assistance from the Account Manager.
Conduct quarterly competitive analysis reports on proposition, pricing promotions and marketing material and share report with department.
Monitor and analyse performance to understand if achieving budget, and if not, which KPIs are the cause. Support the Account team with implementing action plans to address any underperforming areas.
Marketing Material Review:
Support with the marketing material review and sign off process for all customer-facing collateral, including briefing the Design team for creation, managing reviews and approval, and sharing internal/external feedback.
Visit client warehouses to conduct marketing collateral audits and ensure material is placed correctly on appliances.
Visit client retail stores to spot business opportunities by analysing presentation of offers and competitors, as well as ensuring that marketing material is displayed appropriately and compliance regulations regarding the sales process are followed.
Training:Domestic & General is a company with an ambitious future, we are expanding our horizons and entering new markets and we need your expertise to help make it happen.
Successful candidate will benefit from:
Training opportunities provided as well as clearly defined career progression.
Industry Insight: Gain a strong understanding of the insurance industry, including the end-to-end sales process and compliance regulations.
Diverse Responsibilities: A varied role offering the chance to develop highly transferable skills, including communication, stakeholder management, project-solving and analytical thinking.
Career Development: Clear development plan and structured opportunities for career progression within the business.
Cross-Functional Exposure: Gain visibility and insight into a range of roles across the organisation, supporting long-term career growth and future role transitions.
Mentorship & Support: Access to experienced mentors who will support your personal and professional development.
Ongoing Learning: Access regular learning and development sessions to continually expand your skills and knowledge.
Collaborative Culture: Join a great team environment where colleagues support each other and celebrate collective success.
Training Outcome:Post qualification, this role offers excellent progression opportunities within the team for the right person. This showcases our commitment to invest in our people's development by supporting internal mobility and career progression across multiple functions.Employer Description:We’re Domestic & General, and we look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines, to TVs and boilers. Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods.
Operating across the UK, Europe, the US and Australia, we work with some of the world’s top appliance and electrical product brands. We’ve been in business since 1912, and we’re always looking ahead… So whatever’s next, we’ve got it covered.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team:
BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 22 August 2025 Is this you?
We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills. The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area. You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Are you a creative and commercially minded digital marketer looking for a hybrid part-time role (22.5 hours per week, minimum of 1 day per week in the office) where you can truly make your mark? Our client is an established, family-run jewellery brand with over 40 years of heritage, based in the historic city centre of York. Their store attracts a loyal mix of local customers and tourists from all over the world, and in recent years, they have expanded online, launching their e-commerce store 8 years ago.Following consistent organic growth, they're now looking for a talented and driven Digital Marketing Executive to take ownership of marketing activity and help them reach the next level. This is a rare opportunity to pioneer the digital marketing function within a well-established business, working both independently and alongside a trusted external marketing agency (Visualsoft) to grow online presence, increase brand awareness, and drive sales both online and in-store.If you are a creative marketer with strategic thinking skills, a passion for jewellery, and the ability to deliver impactful campaigns, this role offers you freedom, flexibility, and the chance to make a measurable impact.Key ResponsibilitiesDigital Campaign Management
Work in close alignment with the external agency (Visualsoft) to plan, execute, and optimise digital marketing campaigns across Google Ads, Meta, Instagram, Pinterest, and other relevant channels.Manage email marketing campaigns - including copywriting, audience segmentation, and reporting - ensuring content is authentic and on-brandCreate engaging, original digital content for social media, email, and online use, including product photography, lifestyle imagery, short-form video, and graphics.Use AI tools to enhance workflow efficiency, while maintaining brand voice and quality.
Website & E-Commerce
Maintain and update product listings, descriptions, images, and pricing on the e-commerce site.Implement SEO best practices to improve search rankings and increase organic traffic.Liaise with the agency to ensure a seamless user experience (UX) and optimised conversion rates.Monitor site performance, flag issues, and oversee improvements.
Social Media & Content
Develop a strategic marketing content calendar aligned with product launches, marketing campaigns, and seasonal events.Manage all organic social media channels, with a focus on growth, engagement, and reach - not just aesthetics.Monitor and respond to customer comments and messages on social platforms.Analyse content performance using analytics tools, adapting the strategy for maximum impact.
Analytics & Reporting
Track, measure, and report monthly on KPIs for both online and offline marketing activity, including ROI, conversion rates, traffic, and engagement.Present insights and recommendations to the Managing Director to inform future campaigns.Monitor competitor activity and market trends to identify opportunities.
Retail Marketing Support
Create digital and print assets (e.g. using Canva or Photoshop) to promote in-store events, sales, and product launches.Work with the store team to ensure all marketing materials are aligned with brand standards.Drive campaigns that encourage in-store visits and cross-channel shopping.
About You
Minimum 2 years' experience in digital marketing, ideally within retail or e-commerce.Strong understanding of paid media and how it operates (Google Ads, Meta Ads Manager) and organic social growth strategies.Knowledge of SEO and content marketing principles.Experience with e-commerce platforms or working with agencies that have.Proficiency in design/content creation tools (Canva, Adobe Creative Suite, or similar).Analytical skills and experience using Google Analytics and other reporting tools.Excellent written and verbal communication skills, with a flair for creative copywriting.Passion for jewellery, fashion, or luxury retail is highly desirable.Highly organised with strong attention to detail.Commercially minded and target-driven.Confident working both independently and in collaboration with agencies.
Details & Benefits
Salary: £30,000 per annum pro-rata (equivalent to £18,000 for 22.5 hours per week).Performance-related bonuses based on agreed targets.Schedule: Flexible - 3 days per week (Monday-Friday), hybrid working with at least 1 x 7.5 hour day per week in our York office.Benefits:
Staff discount on jewellery purchases.Opportunities for professional development and training.Supportive, creative working environment within a growing heritage brand.
Why Join Us?This role offers autonomy, creativity, and the opportunity to truly own the marketing function within a trusted and established family-run business. You'll have the flexibility to shape your own schedule, the support of an experienced external marketing agency, and the creative freedom to bring your ideas to life - all while working with beautiful products and a loyal customer base. ....Read more...
Logistics Manager (Construction)
Job Type: Contract – Expected until April 2026 Location: Manchester, M3
Working hours: 12:00-20:00 (Flexibility available where necessary)
Role Overview
MCG Construction are seeking an experienced Logistics Manager to support the delivery of a commercial development in Manchester. The role is central to ensuring the smooth and safe flow of materials, plant, and equipment on a high-rise, multi-trade construction site. Working closely with the Site Management team, subcontractors, and suppliers, you will manage site logistics, deliveries, storage, waste removal, and access planning to maintain efficiency and avoid delays during the critical fit-out phase.
Key Responsibilities
Site Logistics Planning: Develop and manage the logistics plan for materials movement, storage, waste disposal, and delivery scheduling across all floors.
Deliveries & Material Handling: Coordinate and book deliveries, oversee offloading, and ensure materials are distributed to the correct work areas in line with programme requirements.
Traffic & Access Control: Manage site gates, hoists, and access routes to maintain safe and efficient site operations, including coordination with Manchester city centre authorities if required.
Waste & Housekeeping Management: Implement effective waste removal strategies, segregation, and recycling procedures. Maintain high standards of site cleanliness and organisation.
Subcontractor Coordination: Liaise with site managers, subcontractors, and suppliers to align deliveries and material handling with the project programme.
Health & Safety Compliance: Enforce site rules around safe deliveries, plant movement, and pedestrian segregation. Ensure all lifting operations and traffic management comply with CDM regulations.
Documentation & Reporting: Maintain accurate records of deliveries, waste removal, and logistics issues. Provide reports and updates to the site management team.
Problem Solving: Proactively resolve logistics bottlenecks, delivery clashes, and material shortages to prevent disruption to the fit-out schedule.
Essential Skills & Experience
Previous experience as a Logistics Manager / Logistics Supervisor on construction projects, ideally high-rise, hotel, commercial, or residential towers.
Understanding of logistics, including materials handling and sequencing across multiple floors.
Knowledge of traffic management, hoist/lift operations, and delivery scheduling on constrained city centre sites.
Proven ability to manage subcontractors, suppliers, and delivery partners effectively.
Up-to-date qualifications: CSCS, Traffic Marshal / Banksman Certification, and ideally SSSTS / First Aid.
Excellent organisational and communication skills, with the ability to prioritise and adapt in a fast-paced environment.
Strong awareness of health, safety, and environmental compliance in relation to logistics.
Give me a call on 07494498414 if you are interested and would like more information, thank you!....Read more...
I'm currently looking for an experienced fit-out Site manager to work in Manchester City Centre.
Site Manager (Fit-Out)
Job Type: Contract – To run until April 2026
Location: Manchester, M3
Start Date: Between 1st – 15th Sept
Role Overview
MCG Construction are seeking an experienced Site Manager / Foreman with a strong fit-out background, preferably with joinery expertise, to oversee the internal works package on hotel development. The role requires leadership on-site to coordinate subcontractors, manage quality, and ensure safe, efficient, and timely delivery of all interior finishes.
Key Responsibilities
Site Leadership & Coordination - Oversee daily site operations during the fit-out phase, including joinery, M&E coordination, and finishing trades across multiple floors.
Programme Management - Drive delivery, sequencing works efficiently in a live multi-trade environment and ensuring milestones are met.
Subcontractor Supervision - Manage and motivate subcontractors and site teams, conducting inductions, toolbox talks, and ensuring adherence to company and client standards.
Quality Control - Maintain the highest levels of workmanship, with particular emphasis on joinery, finishes, and hotel-grade fit-out detail.
Health & Safety Compliance - Ensure full compliance with CDM regulations, and company SHEQ procedures. Promote a culture of safety and accountability.
Communication & Reporting - Act as a key point of contact between project management, design teams, and subcontractors. Provide clear progress updates, issue resolution, and reporting.
Logistics & Site Management - Oversee deliveries, materials distribution, waste management, and site organisation across a high-rise structure.
Snagging & Handover - Manage snagging and final quality sign-off to ensure client expectations are met.
Essential Skills & Experience
Track record delivering fit-out projects on high-rise or large-scale developments (ideally hotels, commercial, or residential towers).
Background in joinery and interior finishes, with an eye for detail and craftsmanship.
Leadership and team management skills with the ability to drive progress on multi-trade sites.
Good knowledge of construction programmes, sequencing, and interface management across disciplines.
Up-to-date certifications: SMSTS, CSCS, First Aid (or equivalent).
Strong IT and reporting skills (Microsoft Office, site reporting tools).
Ability to remain calm under pressure and resolve issues proactively.
If you are intrested, please give me a call on 07494498414, thank you!....Read more...
