Crm Process Jobs Found 69 Jobs, Page 3 of 3 Pages Sort by:
Account Manager / Business Development Executive
Account Manager / Business Development Executive- Food/Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) £45/50K DOE + Bonus Scheme/car allowance (£6k), mobile phone, laptop 11% pension / 2 x Death in ServiceAs a Business Development Manager you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result.The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client ·To increase company sales and profit margin ·To increase the company active customer base ·To continually improve customer retention ·To meet annual team and individual budget as set by the SMTUK and International travel will be requiredAccount Manager / Business Development Executive Responsibilities: ·Account management, retention and development of specific portfolio of accounts and markets ·Organise and attend commercially focussed meetings with customers and prospects ·Follow-up and convert to sale qualified leads through management of sales pipeline ·Establish new and maintain existing relationships with buyers and key decision makers ·Introduce Technical & R&D/NPD teams to existing and prospect customer base ·Develop new relationships with new clients be they direct customers or potential agents and distributors ·Contribute to external marketing communications where required ·Utilise, review and update the client database ·Update CRM system to channel opportunities through sales pipeline process ·Network with potential business partners and distributors and present evidence to line manager ·Prepare and deliver presentations ·Develop a level of technical knowledge appropriate to the role ·Co-ordinate and manage the annual sales event calendar ·Co-ordinate and chair monthly commercial meeting ·Manage and maintain product list in line with company sales orders and business needs (alongside Technical Data Lead)Account Manager / Business Development Executive Skills / Experience Required: 2+ years in Sales / Business Development, ideally in the food industryExcellent communication and negotiation skills at all levelsStrong commercial awareness and analytical skillsSelf-motivation with excellent time managementExperience of planning and managing field visitsProven ability to build and influence relationships.A team player with a customer-first attitude If the role is of interest, then please send your CV todayKey words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager ....Read more...
Employer Engagement Apprentice
Duties and Responsibilities: Track and monitor apprentice applications, ensuring a high-quality, end-to-end service for both applicants and employers. Conduct applicant screening and shortlisting using a standardised assessment process to evaluate suitability for apprenticeship roles. Accurately post apprenticeship vacancies on behalf of employers across a range of online platforms. Respond to inbound telephone and email enquiries from employers, addressing training and development needs effectively. Provide timely and relevant information to employers to support their workforce development goals. Deliver consistent, high-quality support throughout the full employer journey to ensure positive experiences and outcomes. Represent the College at recruitment events to attract prospective apprentices and engage new employer partners. Proactively identify and generate new employer leads, following up on enquiries and exploring training needs. Collaborate with Employer Engagement Officers to meet employer needs for apprenticeships and other College services. Work closely with the Employer Engagement Team to meet monthly performance targets. Build and maintain strong, effective relationships with both new and existing employers. Produce weekly reports on employer engagement activities and apprenticeship applicant progress. Maintain accurate and up-to-date records of employer and applicant interactions using the College’s CRM system. Develop a solid understanding of employer businesses, industries, and cultures to support meaningful engagement. Stay informed and maintain up-to-date knowledge of apprenticeship standards, the apprenticeship levy, the Digital Apprenticeship Service, and apprenticeship funding requirements.# Support the marketing of new sectors, services, and training offers across the college. Contribute to a positive team environment that prioritises high levels of customer and employee satisfaction. Engage in performance reviews, identify personal development needs, and participate in relevant training opportunities. Undertake relevant training and professional development activities, including the completion of qualifications, to enhance knowledge and effectiveness in the role. Take part in staff development programmes as agreed with your line manager. Carry out any other duties relevant to the role as directed by your line manager. The ideal candidate will be a motivated team player who can demonstrate a passion for customer service and be confident in speaking to a variety of people over the telephone. You will be trained and developed in our RISE Employer Hub and work towards a Level 2 Customer Service Apprenticeship.Training Outcome:To be discussed upon completion of the apprenticeship.Employer Description:Calderdale College has dedicated tutors, bespoke facilities and great local partnerships. We are based on Francis Street, Halifax but we also deliver motor vehicle, welding, manufacturing and engineering courses at our Engineering Centre in Brighouse and Motivate Centre in Halifax.Working Hours :Monday - Friday TBC.Skills: Communication skills,Customer care skills,Team working ....Read more...
Senior Sales Administrator
Senior Sales Administrator Due to expanding operations, this is a fantastic opportunity for a Senior Administrator to join the sales office of a thriving industrial distributor. Located in Stourbridge, the business sells into the manufacturing sector and demonstrates a stable 20+ year trading history with healthy year on year growth. Salary up to £32K + generous holiday entitlement + pension + free parking + Christmas shutdown + training As a confident and experienced Senior Administrator this role offers you career growth, personal development and a great salary and work space. "Join Our Growing Team!" You will become part of a small but expanding team within a successful and passionate business. This is an exciting opportunity to contribute to our growth while working in a close-knit, collaborative environment where your skills and input will truly make a difference. This role is office-based Monday to Friday in Stourbridge – commutable from Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove You will be… Organised, pay attention to detail and demonstrate great problem-solving skills. Process driven with the ability to think on your feet, prioritise and multi-task. Well educated, specifically in Maths and English. An A-C, 9-6 qualification at GCSE (or equivalent) is a minimum requirement. Educated to A level, or above, is preferrable. Numbers focused with the ability to work in different currencies & units of measure, calculating prices and being able to work out margins and percentages. An experienced Excel user, able to write and use formulas etc. An excellent communicator with the confidence to make outgoing calls but furthermore you will enjoy speaking to customers to help deliver a good service and increase sales. Experienced at working in a product-focused, B2B sales office environment. What you’ll be doing… Processing orders, creating invoices and arranging delivery of products from various locations throughout the world. Calculating sales prices and discussing these with the customers. Working with 3rd party warehouse and transport providers to ensure a first-class service for customers. Managing stock control, placing purchase orders. Managing and updating customer and product CRM records. Regularly communicating with customers via the telephone and email. Supporting the MD and the rest of the team with driving the business forward. Candidates who can show initiative and have a positive attitude will thrive within the business. The Company is growing and continually investing in new software and therefore a candidate who is looking to get involved in the growth of the business would be ideal. Candidates who have already worked in a product sales or manufacturing sales environment are preferred. If you are looking for a rewarding role with varied duties and the opportunity to learn a lot of new skills, and you enjoy making outgoing calls to customers and delivering good service, then this role is a must! Is this you? Then apply for the role of Senior Sales Administrator by forwarding your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for further details and a chat about the role and the company. JOB REF: 4253KB – Senior Sales Administrator ....Read more...
Business Admin Apprentice - Rhames LTD
About the Role: Rhames Ltd is seeking a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. This is a fantastic opportunity for someone looking to develop essential administrative skills in all areas of the business while gaining valuable hands-on experience in a dynamic and growing engineering and manufacturing company. As a Business Administration Apprentice, you will support various departments, helping to ensure the smooth operation of business functions while learning key administrative processes. This role is ideal for someone who is organised, eager to learn, and ready to contribute to a fast-paced work environment. Duties may include: Projects Division (specialising in turnkey project management and delivery) Completing planning documentation (including H&S) and sharing with customers in preparation for site visits Updating meeting minutes and distributing actions from them to the wider team Creating/updating risk registers and project documentation in general being updated from meetings Creating/updating programmes on Microsoft Project Planning jobs on Rhames business management software for Rhames engineers attending site and ensuring parts are ordered and checked before the visits Service Division (operations management, organising our service engineers and customer requirements) Engineering deployment and communication Work flow scheduling and operations planning Risk assessment and permit submissions Vehicle management and maintenance scheduling Customer surveys/follow-up calls Specialist tooling maintenance and KPI monitoring Manufacturing & Workshop Division (Work undertaken within Rhames’ premises) CAD Design and drawing Stock and monthly reporting of Raw Materials, PPE and Consumables (Data Entry and Reporting) Procurement & Supply Chain support Job closure including documentation control Assisting with Estimator in customer relations Accounts Division (Finance department of Rhames) Main business incoming telephone calls and general enquiries (Greeting visitors) Purchase ledger activities (handling purchase invoices / statements) Paperwork management (correct filing processes) Processing purchase invoices / resolving purchase queries with suppliers Updating business CRM and following processes to keep customers up to date Assisting with new starter packs and induction process Training:You are required to come into the City Hub campus 1x Monday a month to join the other apprentices. You will be set work in this class to do over the month which will be marked and feedback given. You will have one-to-ones every 4-6 weeks via Teams/and set tasks with the employer on Teams or face-to-face review. Meetings will take place with the assessor and the employer every 12 weeks. This is also either face-to-face or via Teams.Training Outcome:Potential for a permanent role within the company upon successful completion of the apprenticeship. Motivation to pursue professional certifications or additional training, such as achieving Chartered Engineer status or equivalent. Interest in continued development within the field, with long-term career goals aligned with the company’s growth.Employer Description:Rhames Ltd are one of the UK’s leading electro mechanical specialist within the waste water, pharmaceutical and brewing industries. We deliver advanced engineering solutions & specialise in contract manufacturing, in-house design, and bespoke fabrication across various industries that drive growth and opportunity.Working Hours :Monday - Friday between 07:30 - 4:00 or 08:00 - 4:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Programme Administrator Apprentice - Hybrid Working
Responsible for the smooth and effective day to day running of Lifetime's Academy programmes, ensuring all clients and learners receive an outstanding experience. You will be the key point of contact for all learners, building trusted relationships with programme delegates, Coaches and clients. What will you be doing? Managing course bookings and provide course delegates with all relevant pre- and post-course materials Maintaining accurate learners' records on the CRM system Liaising with clients, learners, facilitators and Coaches regarding event details, ensuring the accurate capture of information on databases Managing event logistics and ensure end-to-end process delivers a quality experience to the client Organising all resources, venues and financial administration in relation to the programme Proactively manage programme issues, working collaboratively to resolve them or escalating when needed Working with the operational teams to ensure the programme is supported at site level and all available products are understood and utilised where appropriate Responsible for ensuring the client's needs are always met through the operational team's delivery of tailored high-quality training and excellent customer service Supporting programme performance by identifying opportunities to improve efficiency, client retention and value Ensuring the retention of all client contracts and compliance to service level agreements Maintaining excellent relationships and service to ensure all clients' needs are met through effective partnership management Managing and developing client, stakeholder and partner relationships including key stakeholders in each operational/divisional area of the business Ensuring accurate and timely internal reporting with analysis to improve contract performance Maximising commercial and other income to increase profitability Giving back to you: 25 days holiday rising with service and your birthday off Holiday purchase scheme for those life changing trips and moments Long service reward and recognition Enhanced pension Flexible working within our core hours Enhanced sick pay Enhance Maternity/Shared Paternal and Adoption packages leave As a Programme Administrator Apprentice at Lifetime Training, you will be working towards the Business Administrator Level 3 apprenticeship, alongside your daily roles and responsibilities. As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs. By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us.Training: Business Administrator Apprenticeship Level 3 Apprenticeship Standard Functional Skills in maths and English Training Outcome: Ongoing training and development Employer Description:Lifetime is one of the UK's largest training providers, delivering innovative learning strategies through industry-experienced trainers, curriculum experts and leading-edge technology. Lifetime is part of the Lifetime Group, which includes Skilltech Solutions and Innovate Awarding. We collaborate to shape the future of the sectors we partner with. From delivering pioneering learning and apprenticeships, to shaping technology, to delivering innovative assessment, we believe that everyone shoulWorking Hours :Monday-Friday, exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Apprentice Mortgage Adviser
As an Apprentice Mortgage Adviser, you’ll play a key role in supporting our experienced team while learning the mortgage and insurance industry from the ground up. This is a hands-on role where you'll gain real client-facing experience while working towards becoming a fully qualified mortgage adviser. Role Overview: You’ll begin by focusing on selling life and home insurance from around week two of your start date, giving you immediate experience in advising and closing sales. While doing this, you’ll also receive full training and support to prepare for your regulated mortgage qualifications. Over time, your responsibilities will grow to include mortgage advice as you progress through the apprenticeship. Day-to-Day Duties: Advising clients on life insurance and home insurance products Making outbound calls and following up on warm leads Gathering client information and required documentation Supporting the completion of insurance and mortgage applications Managing client records using our CRM system Booking appointments and maintaining communication with clients Shadowing experienced mortgage advisers Studying towards your mortgage qualification with dedicated study time Key Responsibilities: Deliver excellent customer service and build trust with clients Sell appropriate life and home insurance products from an early stage Maintain accurate records and adhere to compliance requirements Learn about mortgage products, criteria, and the homebuying process Work towards completing your CeMAP qualification Support the team in meeting sales targets and business objectives This role offers a fast-paced, supportive environment with early responsibility and clear progression. You’ll gain confidence, experience, and qualifications while becoming an integral part of our growing team.Training: Level 3 Mortgage Adviser Apprenticeship Standard The Mortgage Adviser apprenticeship is perfect for those looking to develop the knowledge and skills required to work within this specialised role, as well as obtaining a regulatory qualification Through job-based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident mortgage adviser Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: Certificate in Mortgage Advice and Practice (CeMAP1,2,3) - awarded by The London Institute of Banking and Finance (LIBF) The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors Training Outcome: There is excellent potential for progression, including a permanent role as a fully qualified Mortgage and Insurance Adviser upon successful completion of the apprenticeship Further training and qualifications, including advanced mortgage and financial services certifications, may also be offered Employer Description:We are Blossomfield Mortgages, and our ethos is to support our customers with life's big moments. We are a mortgage and insurance brokerage based in Birmingham, Solihull, Lichfield and the surrounding areas. We might be based in the Midlands, but we’re ready to assist customers the length and breadth of the UK. At Blossomfield Mortgages, we are passionate about helping customers fulfil their financial goals and make their dreams a reality.Working Hours :Monday - Friday, 10.00am - 4.00pm. Exact schedule can be flexible and agreed with the successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Punctual,Reliable ....Read more...
Future Business Operations Apprenticeship
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2) In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3. Daily Responsibilities: Rotate around the production facility with day-to-day tasks assisting operators Monitor performance data and suggest improvements to increase efficiency Participate in 5S workplace organisation activities Complete training modules and assessments as part of your qualification Maintain accurate production records and report deviations Year 2/3 – Business Administrator Apprenticeship (Level 3) In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company. Daily Responsibilities: Provide administrative support, including preparing reports, managing files, and handling internal requests Support business process improvement projects by applying your LEAN knowledge to administrative tasks Coordinate internal meetings, agendas, and documentation Assist with purchase order processing, data entry, document control, stock control and sales order processing Handle communications professionally and maintain confidentiality Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications. Year 1: LEAN Manufacturing Operative – Level 2 Key Learning Areas: Introduction to manufacturing processes and production systems Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time) Understanding of health & safety, quality assurance, and standard operating procedures Practical problem-solving and root cause analysis Use of hand tools, machinery, and quality control systems Teamwork and communication within a manufacturing environment Year 2/3: Business Administrator – Level 3 Key Learning Areas: Office administration and organisation Business communication and professional correspondence Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software) Record management, reporting, and scheduling Understanding internal processes and workflow efficiencies Customer service and stakeholder engagement Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan. You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement. As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Technical Sales Representative - DC, MD, VA
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DC, MD, and VA. The candidate must live in the territory to support it. We prefer the candidate to live in the general DC or surrounding areas. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - Orlando/Tampa FL
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DC, MD, and VA. The candidate must live in the territory to support it. We prefer the candidate to live in the general DC or surrounding areas. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Sales Manager - Branded Hotel in Hounslow
Sales Manager - Branded Hotel in HounslowLocation: HounslowSalary: Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities: Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments. Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses. Identify new business opportunities and effectively target potential clients to maximize revenue. Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout. Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand. Collaborate with the marketing team to create promotional materials and campaigns that support sales goals. Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies. Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services. Track and report on sales performance, achieving set targets and KPIs. Ideal Candidate: Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels. Strong interpersonal and relationship-building skills, with the ability to engage and influence clients. Target-driven with a track record of meeting and exceeding sales goals. A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results. Good understanding of the London market and local business landscape. Excellent communication skills, both written and verbal. Strong organizational and time-management skills with the ability to juggle multiple priorities. A team player with a collaborative mindset and a focus on delivering great customer service. Proficiency in Microsoft Office and CRM systems. ....Read more...
Food Safety Auditor
Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
National Accounts Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. ESSENTIAL DUTIES AND RESPONSIBILITIES: Specific Responsibilities: Target new and develop existing National Account opportunities. Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
National Accounts Manager, Healthcare
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager in the Healthcare Market. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. Specific Responsibilities: Target new and develop existing National Account opportunities, specifically in the Healthcare Market. Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university (or significant Healthcare experience) EXPERIENCE: Four to seven years related experience and/or training. The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Apprentice Operations Coordinator LCME (FTC - 42 Months)
Co-ordinating International Tours Liaising with international representatives to organise cost-effective tours. Booking examiner travel, accommodation, visas, and inoculations.Administering PO payments, commissions, and other international examination event-related expenses. Meeting with examiners before and after tours to gather feedback and improve the LCME international offer. Supporting the team in allocating examiners to international events. Providing support to international representatives. Ensuring international customer requirements are met in collaboration with the Markets Manager. Attending meetings to organise international examination events, courses, and workshops. Processing representatives' commission payments and venue hire costs. Assisting with onboarding new international customers, regions, and markets. Providing day-to-day support for international customer queries and troubleshooting in CRM and via email. Responding to international customer complaints. Assisting with operational activities, including booking examination dates, timetabling, tour coordination, and payments. Processing import files and related invoices and payments. Liaising with customers to resolve issues related to importing data files. Working with the results team to process international customer results and certification queries. Theory Examinations Coordinating LCME’s in-person and live online theory examinations. Processing customer order data to ensure error-free theory papers. Resolving customer queries regarding theory papers. Liaising with theory paper writers, typesetters, printers, and markers to ensure timely production of theory papers in accordance with LCME policies. Working with LCME’s digital partner (GCA) to prepare and deliver live online theory examinations. Organising print, fulfilment, and delivery of LCME theory papers. Ensuring theory papers are scanned accurately and returned to LCME for marking. Management Trainee Responsibilities Assisting with daily tasks and projects as instructed by supervisors or managers. Contributing to the development and implementation of operational strategy to align with business objectives and drive continuous improvement. Supporting POS projects, observing team coordination, and learning task planning, tracking, and delivery. Working closely with the New Business Director to proactively seek new business opportunities through calls, meetings, and networking events. Understanding client needs, providing excellent service, and contributing to client satisfaction. Observing and supporting managers by participating in team activities and learning to contribute positively within a collaborative working environment. Communicating effectively with colleagues, customers, and other stakeholders. Identifying areas for improvement and considering emerging technologies to develop more efficient processes. Assisting the Finance team with administration tasks while gaining an understanding of budgeting, financial planning, and cost management to support growth and operational efficiency. Adhering to work health and safety requirements and other FERO policies and procedures to ensure compliance and safety at work. Complying with the responsibilities outlined in the Apprenticeship Agreement and Training Plan, including attending regular progress review meetings with the Apprenticeship Coach and Reporting Line Manager. Ensuring personal compliance with all of UWL’s procedures, policies, and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control, and health and safety. Working in accordance with UWL’s equality and diversity policies. Training:5 Days per week, Monday-Friday, 35 hours. With 6 hours allocated to off-the-job study.Training Outcome:Operations Management.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The College The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission. LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university. The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :35 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,International Applications ....Read more...