Engage with customers via outbound and inbound phone calls to understand and address concerns that may lead to cancellation
Deliver tailored solutions to retain customers and promote long-term satisfaction
Use effective questioning and listening skills to identify root issues and resolve them promptly
Accurately document customer interactions and account updates using our CRM system
Identify opportunities to upsell relevant products or services based on customer history and preferences
Handle objections and resolve high-level complaints with confidence and professionalism
Maintain high standards of phone etiquette and a positive, customer-first attitude in every interaction
Collaborate with team members to share insights and improve retention strategies
Training:
Training delivered on/off the job
Functional skills
Training Outcome:Potential to progress in the department to Team leader or Management roles in the future.Employer Description:At SnackVerse, we're more than just snacks — we’re about delivering exceptional experiences with every bite. We’re a passionate, energetic team that believes in great snacks and even greater service. When you join us, you’re not just taking on a job — you’re becoming part of a community that values creativity, ownership, and customer obsession.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental....Read more...
Business Support & Digital Systems CoordinatorSalary circa £15-17 per hour dependent on skills and experience – reviewed annuallyLocation: Huddersfield Office, HD1 - on-site with flexibility for some hybrid workingHours: Part-time, flexible - approx. 15 to 20 hours per week – Wednesday essential office-based day Benefits
A genuine opportunity to make a difference and lead a project that will shape how we workFlexible hours to suit your schedule (Wednesday availability essential)Friendly, collaborative team environment in a creative design practiceConvenient central Huddersfield location with free parking and easy public transport accessCompany pension contribution of 3% + Christmas bonusAccess to counselling and professional development training23 days holiday pro rata plus 8 bank holidays
About UsOur client, Farrar Bamforth are based in the heart of Huddersfield, we’ve been delivering thoughtful, hardworking architectural and interior design solutions since 1976. Our people are at the centre of what we do, and we believe happy, fulfilled, and engaged staff create outstanding work.About the RoleWe are looking for an organised, proactive individual to support our Account Manager and wider team, while taking the lead on improving how our business systems and processes run on a day-to-day basis.This role combines administrative support with developing smarter, more streamlined systems — helping us modernise our processes, improve efficiency, and present a professional, joined-up approach across the business.It’s ideal for someone who enjoys variety: part traditional office work, part project coordination, and part systems improvement.Key Responsibilities but not limited to:-
Provide administrative and organisational support to the Account Manager and senior team.Review and streamline current processes to improve how we work day-to-day.Help integrate and manage digital tools such as CRM and document systems.Support colleagues in adapting to new systems and workflows.Maintain accurate client and project data in our systems.Work alongside account manager to integrate current invoicing and quotation processesCarry out general administrative duties including data entry, correspondence, and record management.
About You
Highly organised with strong digital confidence.Practical understanding of systems and processes and able to spot inefficiencies and suggest improvements.Comfortable using Microsoft Office and ideally familiar with CRM or accounting systems.Excellent communication skills, with a supportive and professional approach.Detail-focused, dependable, and able to take ownership of projects.
Interested? Please send your CV and a short note about why you’d be a great fit for this role. INDHS ....Read more...
You’ll play a key role in staff and client relationships, driving fill rates and continuity while delivering a brilliant experience to everyone we support.
Key Responsibilities
Shift Fulfilment & Operations -
Source and book suitable staff into open shifts; hit daily/weekly fill targets.
Build and maintain rotas and recurring patterns for priority services.
Send shift confirmations, directions, and start-time reminders; manage check-ins and late-running escalations.
Monitor cancellations; backfill quickly and keep clients updated.
Log all actions and outcomes accurately in our systems (e.g., Easy Recruit/CRM).
Candidate & Staff Engagement
Keep in regular contact with active and lapsed workers; re-activate and rebook first-time starters.
Grow a talent pool for key locations and shift types (earlies/lates/weekends).
Gather feedback after shifts and pass on praise/issues to the team lead.
Client Service
Call new locations after first bookings to check satisfaction, capture manager details, and identify further needs.
Provide proactive updates on coverage; offer continuity (same staff) where possible.
Support the team with daily service reports and ad-hoc client requests.
Systems, Data & Reporting
Keep rota data, staff availability and notes up to date and accurate.
Produce simple reports (e.g., daily fill rate, late arrivals, rebook rates).
Help improve desk processes and templates (texts, emails, call scripts).
Note: This role is focused on fulfilment operations rather than compliance. (Basic document checks may be observed as part of learning the end-to-end process, but compliance is handled by our dedicated team.)
Experience / Skills -
Excellent telephone manner and confidence speaking to people all day.
Strong relationship-building skills and a helpful, solutions-focused approach.
Organisation & attention to detail — accurate notes and rotas are essential.
Ability to prioritise in a fast-paced environment and meet targets.
IT literate: Outlook/Teams, Excel (basic), and comfortable using CRM/app tools.
(Previous recruitment, customer service, call-centre or scheduling experience is a bonus but not essential.)
Training:This is a Business Administration Level 3 apprenticeship (approx. 18 months).All training is delivered at the workplace via tutor-led monthly visits/sessions.On successful completion you will gain the Level 3 qualification.Training Outcome:Strong performers are highly likely to be offered a full-time role on completion, with progression into Bookings Consultant, Account Coordinator or Team Lead pathways, plus further training opportunities.Employer Description:Cucumber Recruitment supplies agency staff to healthcare organisations across the UK. We pride ourselves on long-term relationships, rigorous standards, and excellent support for both our staff and clients.Working Hours :Monday–Friday, likely 9:00am–5:00pm (to be confirmed).
Because we operate 7 days a week, 7am–10pm, there may be occasional early/late or weekend support for learning/cover with notice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing.
Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders.
Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle.
Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency.
Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally.
Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support.
Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication.
Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance.
Training:Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.Training Outcome:Upon completion of the apprenticeship, there is the opportunity to stay on as a full-time employee.Employer Description:MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
The Company:
Join one of London’s most recognisable and long-established premium service providers, offering essential property maintenance services across plumbing, heating, bathrooms, kitchens, and more.
Now part of a global group, the business operates a 24/7 centralised call centre, servicing over 90,000 jobs annually.
Over four decades of trusted service across central London
Premium domestic and commercial client base
Fast-paced sales environment with excellent brand recognition
Backed by a global home services group with multi-brand operations
Strong internal support structure and a collaborative, motivated sales team
Benefits of the Sales Associate:
£35k basic
£60k OTE
Uncapped commission scheme paid quarterly, 23 days holiday
Birthday off plus bank holidays
Contributory pension
Retail discounts
Training, and progression opportunities
The Role of the Sales Associate:
This is a fast-paced, office-based sales role focused on converting smaller-scale work opportunities
You’ll follow up on engineer recommendations and liaise with customers to convert quotes into booked work.
You’ll use Excel to track opportunities, manage forecasts, and report on pipeline progress, all while hitting individual and team targets.
You’ll be exposed to a broad range of technical services – from plumbing and heating to kitchens and bathrooms and even roofing or electrical.
The Ideal Person for the Sales Associate:
Confident communicator with the ability to establish needs and close over the phone with experience in outbound sales
Comfortable working with data, CRM systems, and Excel (forecasting, reporting)
Organised, fast-moving, and thrives in a collaborative, high-volume setting
Strong communication is essential – you’ll need to ask the right questions, identify the customer's real needs, and articulate clear solutions.
This role requires someone who can build rapport and confidently explain service options over the phone.
You’ll be exposed to a broad range of technical services – from plumbing and heating to bathrooms and drainage – so any prior experience or familiarity with trades or technical sectors will be a real asset.
If you think the role of Sales Associate is for you, apply now!
Consultant: Justin Webb
Email: sales@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target:
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Exciting opportunity for a motivated Junior Business Development Manager looking to take the next step in their career. Join a fast-growing tech company in the heart of London, driving new client relationships and contributing to business expansion in the information technology and data hosting sectors. About the Company This innovative London-based IT consultancy delivers AI-powered infrastructure and Web3 solutions for global clients. With a focus on agility, transparency, and forward-thinking digital services, the company empowers teams to deliver value-driven results in a highly collaborative and fast-paced environment. Key Responsibilities As a Junior Business Development Manager, your responsibilities will include:Identifying and developing new business opportunities across tech consultancy and hosting servicesBuilding strong client relationships and maintaining ongoing engagementSupporting project teams by aligning commercial goals with technical solutionsConducting market research and analysis to identify industry trends and growth areasPreparing and presenting proposals and sales materials to key stakeholdersRepresenting the business at relevant events, conferences, and client meetingsRequirements We’re looking for someone with:1–2 years of experience in Business Development, sales, or account management, ideally within the tech or consultancy sectorWorking knowledge of project management and ability to liaise with technical teamsStrong communication and presentation skillsProficiency with CRM platforms and sales toolsA proactive mindset and interest in emerging technologies (AI, Web3, data hosting)Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. BenefitsCompetitive salary of £25,000–£30,000Hybrid working flexibility (London office base)Real opportunity for career progressionCollaborative, agile team cultureExposure to innovative digital and data-driven projectsWhy Apply? The IT consultancy and data processing space is one of the fastest-growing tech sectors in the UK. This is a fantastic chance to sharpen your commercial skills, deepen your knowledge of tech innovation, and establish a rewarding career in a high-demand field.....Read more...
There are few careers more rewarding than helping people transition to greener, more sustainable energy solutions and this role puts you right at the heart of it. A well-established, rapidly growing renewable energy company on the South Coast is seeking a Renewable Energy Surveyor to join their expanding team. Known for high standards in customer care and ethical sales, this company provides tailored solutions including air source heat pumps, solar PV systems, and battery storage. With a supportive environment and a strong emphasis on professional development, they offer long-term growth opportunities for individuals committed to excellence. As a Renewable Energy Surveyor, you will conduct property assessments, guide clients through renewable energy solutions, and manage the customer journey from initial consultation through to installation. This is a field-based role with strong earnings potential and career progression opportunities within a best in class organisation in the green energy space. Here's what you'll be doing: Conducting detailed property surveys, assessing factors such as energy usage and insulation to determine suitability for renewable technologies Advising customers on air source heat pumps, solar PV systems, and battery storage, providing customised recommendations Managing the end-to-end customer journey, ensuring a seamless and supportive experience from initial consultation to project completion Building strong client relationships based on trust, clarity, and ethical, non-pushy guidance Collaborating with the wider team to share best practices and support mutual success Here are the skills you'll need: Proven experience in property surveying or similar technical roles, ideally in renewable energy (air source heat pumps, solar PV, battery storage) Strong understanding of energy efficiency and property suitability for renewable installations Direct, face-to-face sales experience with a track record of excellent customer service Confidence working both independently and within a team, with flexibility to work occasional weekends Competence in using Microsoft Office and technology tools (e.g., laptops, tablets) Familiarity with CRM systems or customer tracking software is preferred Strong problem-solving ability and a consultative, empathetic approach Work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job: Base salary up to £30,000 with uncapped commission – OTE £90,000+ Company vehicle, laptop, and phone provided 28 days holiday Monday-Friday working pattern with occasional weekend requirements Comprehensive training and ongoing professional development Clear career progression within a high-growth renewable energy company A career in renewable energy offers a chance to make a tangible impact. Not only are you helping households become more sustainable, but you're also part of a sector that is shaping the future of energy in the UK. For those passionate about the environment and technology, becoming a Renewable Energy Surveyor offers both purpose and progression.....Read more...
Sales Engineer required for a prestigious Engineering and Manufacturing business, offering in excess of 35 years experience, renowned for quality deliverables and services for a wide range of industries including Pharmaceutical, Energy and Food.This opportunity is based in BRADFORD, meaning that the successful Sales Engineer will be easily able to commute from surrounding towns and cities including; Leeds, Huddersfield, Dewsbury, Halifax, Wakefield, Keighley and Bingley.Key Responsibilities of the Sales Engineer will include;
Attend site and client visits to qualify new opportunities and scope of works
Work collaboratively with clients to develop solutions within the companies portfolio of services or products
Generate detailed technical quotations in a timely manner
Convert quotations into confirmed orders
Work to sales targets and provide accurate forecasts
Attend exhibitions and sales events to keep abreast of industry trends and technologies
For the role of Sales Engineer, we are keen to receive applications from individuals who have;
Experience as a Sales Engineer within an Engineering or Manufacturing environment
Confidence presenting to various stakeholders
Proven technical sales experience
Experience using CRM systems to track opportunities
Understanding of NEC3 contracts
Salary & Benefits
£45,000 - £50,000 (OTE £62k +)
28 Days annual leave
Birthdays off
Closed over Christmas
Long service award
8% Combined pension
Mon – Thur – 7:45am – 4pm
Fri – 8am – 3pm
To apply for the Sales Engineer role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Marketing Cloud Consultant to join their team in Berlin. This role offers the chance to work on impactful projects, helping clients design and deliver personalized customer journeys using Salesforce Marketing Cloud.
Responsibilities:
Partner with clients to translate marketing goals into Salesforce Marketing Cloud solutions.
Configure and work with tools such as Journey Builder, Email Studio, Mobile Studio, and Automation Studio.
Develop data-driven strategies, including segmentation and personalization.
Support integration with Sales & Service Cloud and produce solution documentation.
Guide clients through testing, deployment, and adoption.
Requirements:
4+ years of experience in Salesforce Marketing Cloud or digital marketing transformation projects.
Strong knowledge of marketing automation, customer journeys, and CRM integration.
Skills in data management, SQL, and campaign analytics are a plus.
Experience in consultancy or agile project delivery environments.
Excellent communication and stakeholder management skills.
Fluency in English required; advanced German preferred
Based in Berlin or open to relocation (DACH travel may be required).
What’s on offer:
Competitive salary with performance bonuses.
Flexible - hybrid working model.
Training and Salesforce certification support.
Collaborative and innovative consultancy culture.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Identify and pursue new sales leads through various channels such as cold calling, networking, and referrals.
Maintain a database of potential clients and track all sales activities.
Conduct sales presentations and product demonstrations to prospective clients.
Understand client needs and provide tailored solutions to meet their requirements
Manage the entire sales cycle from lead generation to closing deals.
Negotiate terms and conditions of sales agreements to achieve win-win outcomes.
Build and maintain strong relationships with existing and potential clients.
Provide excellent customer service to ensure client satisfaction and repeat business.
Stay updated on industry trends, market conditions, and competitor activities.
Provide feedback to the sales and marketing teams to improve products and services.
Maintain accurate records of sales activities, client interactions, and transactions in the CRM system.
Prepare regular sales reports for management review.
Training:All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments. Training Outcome:Opportunity to remain with the company and continued investment in your development. Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Repairs Administrator – Social Housing Contractor Location: Billericay Salary: £26,000 per annumType: Full-time, PermanentStart Date: ASAP About the Role:We’re working with a leading social housing contractor who are looking for an organised and proactive Repairs Administrator to join their busy team. This is a fantastic opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and making a real difference to residents’ lives. Key Responsibilities:Logging and scheduling repairs and maintenance requests from tenants.Liaising with operatives, subcontractors, and residents to arrange appointments.Updating the in-house system with accurate job details and completion notes.Managing incoming calls and emails, ensuring queries are handled promptly and professionally.Supporting the team with general administrative duties to ensure smooth service delivery.The Ideal Candidate Will Have:Previous experience in a repairs, maintenance, or housing administration role (social housing experience desirable). Strong communication and organisational skills. Excellent attention to detail and ability to multitask under pressure. Confident IT skills, particularly with scheduling or CRM systems. A positive, team-focused attitude and a passion for customer care. What’s on Offer:£26,000 annual salarySupportive team environment with opportunities for growthOngoing training and developmentThe chance to play an important role in maintaining high-quality housing services for residentsInterested?Apply today or contact Abbie at CBW Staffing Solutions for more information.....Read more...
Answering telephone and directing calls
Answering service emails
Conducting client updates
Using simple quote templates and sending to clients
Helping organise sales diary
Helping sales communications to clients/support
Updating and producing control and patrol room paperwork
Actioning items from/adding to control room daily diary
Auditing and amending client instructions
Monitoring CCTV screens
Compiling alarm reports and emailing to clients
Daily upkeep and production of duty records
Filing
Logging mileage of vehicles
First aid box audits
Data inputting
Scanning
Creating new customer files
Updating records to CRM (customer relationship management) system
Personal Specification:
Ability to navigate Microsoft systems
Good telephone manner
Upbeat attitude
Proactive
Training:
Level 3 Business Administration
Remote training delivery
OneFile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:Our client is a well-established Northampton-based security company with over 30 years of experience providing professional protection services across the UK. The company offers manned guarding, CCTV installation and monitoring, intruder alarms, access control, and keyholding services. Accredited by the NSI and ISO certified, they pride themselves on reliability, customer focus, and delivering high-quality security solutions to both commercial and residential clients. They are now looking for an apprentice to join their friendly team in Northampton.Working Hours :Monday to Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To demonstrate a high level of technical quality and service delivery
To provide exceptional customer service at all timesTo participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
To deliver excellent customer service via phone, email, and face-to-face interactions
To assist customers with queries, complaints, and product/service information
To use CRM systems and other business tools for effective communication
To support the wider team with administrative tasks
To communicate, problem-solve, and work alongside your team
To promote and support the TCF principles
To ensure adherence to contractual/Client SLA’s and KPI’s
To be accountable for the satisfactory resolution of any issues
Training:Training will be delivered in line with the required 20% off-the-job hours. You’ll receive a mix of on-the-job and remote off-the-job training, with ongoing support from your line manager, wider team, and apprenticeship provider, all based at your workplace.Training Outcome:We’re a growing and dynamic business, which means new opportunities arise regularly. We advertise all vacancies internally first to encourage and support the development of our current employees. After completing your apprenticeship, there will be opportunities to progress into a Customer Service Advisor role and beyond, depending on your interests and strengths.Employer Description:QuestGates is the UK’s largest owner-managed loss adjusting and claims solutions group, known for its commitment to excellence, innovation, and customer service. With a strong focus on employee development, a collaborative culture, and a dynamic work environment, QuestGates offers real opportunities for growth and progression. As a forward-thinking business that embraces technology and values its people, it’s a great place to build a rewarding career.Working Hours :Monday to Friday, 9:00am - 5:00pm, with an hour unpaid lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
Business Development Manager required for a well-established engineering business that designs and manufactures innovative safety systems for industrial applications. With a strong presence across sectors such as Rail, Transport, Utilities, Aviation, and Construction, this company is entering a new phase of growth and is looking for a commercially minded individual to help drive its national and international expansion.
This opportunity is based in Wakefield, meaning that the successful Business Development Manager will be easily able to commute from surrounding towns and cities including Leeds, Huddersfield, Castleford, Halifax, Wakefield and Keighley
Key Responsibilities for the Business Development Manager
Develop and grow existing customer accounts across the UK
Identify and win new business opportunities through proactive outreach
Sell a full range of engineered safety products and services
Conduct client visits, surveys, and product demonstrations
Build strong relationships and deliver tailored solutions
Collaborate with internal departments to support project delivery
Maintain accurate records using CRM systems
Stay informed on market trends and competitor activity
What we would like to see from candidates for the Business Development Manager Position
Proven experience in B2B Sales or Business Development, ideally within Construction, Engineering, or Industrial sectors
Excellent communication and presentation skills
Willingness to travel nationally and internationally when required
Full UK driving licence
What’s on Offer for the successful Business Development Manager
Competitive salary £35,000 - £38,000 DOE + Commission
Generous Car Allowance - £4.200
25 days holiday + bank holidays + Christmas shutdown
Company pension scheme
Life insurance
Paid sick leave
Opportunities to support charitable initiatives
How to Apply for the position of Business Development Manager
To express your interest in this opportunity, please click “Apply Now” and attach your CV. For a confidential discussion, contact Lewis Lynch at E3 Recruitment....Read more...
Focused on building & maintaining client relationships, helping with all aspects relating to the ongoing management of their car parks this opportunity is located at the offices in Lancing Business Park. This role promises to be varied and offer the successful applicant the chance to work with a company who is customer centric and known for their dedication of their employees, their investment in new technology, and general company ethos.
Part of a dedicated team that puts in a lot of hard work and is recognised for their efforts the company promotes close collaboration to achieve their best potential together. The core values are family, resilience, teamwork, passion and innovation and are at the centre of everything they do and strive to be.
Key Responsibilities:
Answer client queries and keep them up to date
Provide quotations and invoices
Arrange installations (signage, CCTV, payment machines)
Sending communication to current car park users
Issue parking permits
Update client and site information on the in-house CRM system
Supporting with team tasks to ensure the team runs smoothly
Training:Customer Service Practitioner Level 2.Training Outcome:The correct candidate will move on to a full-time position within the company after completion of their apprenticeship.Employer Description:National Parking Control is an elite parking management company operating across the UK. Using the latest state-of-the-art equipment and innovative technology, National Parking Control provides effective and intelligent solutions to all parking issues. We work in partnership with the leading businesses in all sectors throughout the UK, including Commercial, Residential, Leisure, Hospitality, and Retail. Unlike other parking management companies, NPC provide all clients with an expert personal account manager to always provide a tailored industry-leading service. They pride themselves in being able to offer a variety of conscientious advantages for parking enforcement, and in most cases, all parking services are provided free of charge.Working Hours :37.50 hours per week - Monday to Friday - 9am to 5pm with half hour unpaid for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Natural Charisma,Self-Motivated,Good Telephone Etiquette,Pride in their work,Outgoing and friendly....Read more...
Develop and grow the customer base across targeted sectors within the powered access and plant rental market.
Identify and convert new business opportunities to achieve sales targets and profit margins.
Build and maintain strong, long-term relationships with customers, ensuring repeat business and loyalty.
Provide responsive, accurate, and professional customer service, ensuring all client needs are met promptly and efficiently.
Work closely with the hire desk, operations, and transport teams to ensure seamless delivery and collection processes.
Monitor market trends, competitor activity, and customer requirements to identify opportunities for growth and improvement.
Prepare and present quotations, proposals, and commercial terms aligned with company pricing strategy and margin objectives.
Ensure customer information, transactions, and communications are accurately recorded and maintained in CRM systems.
Contribute to marketing initiatives, networking events, and trade shows to promote brand awareness and generate leads.
Uphold company values, with a strong focus on safety, quality, and attention to detail in all customer interactions.
Training:
Office based
6 hours per week study time
Online workshops
Training Outcome:Career development opportunities within a growing business in customer service or business development. Employer Description:With over 150 years of combined experience in the hire industry, Levels Above Ltd is built on the values of reliability, quality, and exceptional service. We understand that cutting corners is never an option, which is why we focus on delivering top-tier solutions tailored to your needs.
Operating with a nationwide supply network, we streamline the equipment hire process by offering a comprehensive, one-stop-shop solution—all from a trusted supplier. Our team is dedicated to providing expert guidance, high-quality equipment, and a seamless experience from order to collection. With prompt delivery, transparent invoicing, and a personal touch, we ensure that every project runs smoothly and efficiently.Working Hours :Monday - Friday 8am-5pm.
40 hours per week.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
As a professional services team apprentice, you will play a key supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction.
Communication and Correspondence:
Responding to emails, phone calls, and inquiries from internal teams and customers
Drafting emails and meeting invites
Managing shared inboxes and distributing messages to relevant teams
Scheduling and Coordination:
Organising meetings and appointments, including complex diary management
Booking meeting rooms and arranging logistics
Supporting team calendars and travel arrangements
Data Entry and Record Keeping:
Updating databases and spreadsheets with accurate information
Maintaining internal contact structures and filing systems
Assisting with purchasing and payment tasks using business software
Document and Report Management:
Preparing and formatting documents for internal and external use
Supporting the creation of presentations
General Business Support:
Supporting various departments with ad hoc administrative tasks
Assisting with internal award processes or business continuity efforts
Learning and Development:
Participating in training sessions and shadowing experienced staff
Developing knowledge of business operations and customer service
Taking initiative to improve processes and contribute ideas
These apprenticeships are designed to build foundational skills in business administration.
Duties and Responsibilities:
Support the team in gathering customer requirements and documenting solution needs
Help maintain pre-sales documentation and CRM records
Participate in internal meetings and shadow client calls to learn about solution design
Collaborate with cross-functional teams including sales, technical consultants, and project management
Training:Business Administrator Level 3.Training Outcome:
Structured training and mentorship
Exposure to enterprise-level technology solutions
Career development opportunities within the Professional Services team and wider business
Employer Description:Jungle IT is a leading managed IT services provider based in Leeds, West Yorkshire. Since its founding in 2006, the company has grown from a small hardware supplier to a 60+ strong team delivering over 75,000 managed cloud seats to clients across the UK. Jungle IT specialises in digital transformation, cloud migration, infrastructure modernisation, cybersecurity, and strategic IT consultancy.
With a customer-first approach, Jungle IT helps organisations align their technology with business goals, delivering measurable value and operational efficiency. The company is recognised for its innovation, tenacity, and commitment to sustainability—earning accolades such as the HP Amplify Impact 3-Star Catalyst Recognition and multiple Microsoft Partner designations.
Jungle IT operates from its award-winning headquarters at Kirkstall Forge, promoting wellbeing and hybrid working, and is known for its vibrant culture of “serious play”—balancing technical excellence with creativity and collaboration.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,Organisation skills,Initiative,Customer facing skills,Interest in technology,Willingness to learn,Word, PowerPoint, Excel....Read more...
The Company:
Excellent opportunity to work with a fast-growing company.
Rapid development with double-digit growth in each of the last 3 years.
Excellent market leading products.
Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.
8 years of continued growth.
The Role of the Service Co-Ordinator
Our client sells hospital & dental products into designated sales area for niche therapy area's: ENT, Gynaecology, Forensic, dental chairs & microscopes
Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc
You will provide telephone support.
Data Processing within the CRM system for all service-related matters.
Administration of the exchange process for all repair equipment.
Ordering of spare parts for customers and internal service teams.
Processing of all service contract purchase orders.
Processing of customer orders for non-contract chargeable service visits.
Quoting customers for any repair work and obtaining authorisation for the work to go ahead.
Monitoring of all repairs.
Management of the service consignment stock.
Booking of PPM visits/Call outs for all Field Based Engineers.
Continual product training provided via representatives.
Benefits of the Service Co-Ordinator
£34k-£36k basic
Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
Healthcare medical insurance (following period of qualification)
Contributory pension scheme
Death in service benefit
Employee assistance programme
A/L - 20 days per year plus bank holidays, rising by 1 day per year after the first full 12 months in post, to a maximum of 25 days plus bank holidays
The Ideal Person for the Service Co-Ordinator
Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
Attention to detail
Used to working at a fast pace
Used to working to tight deadlines
Very well organised
Able to manage own workload whilst observing all deadlines
Excellent time management skills
Articulate, with strong writing skills with good vocabulary
Strong numeracy skills
Independent thinker - resolution focused
Able to work independently with minimal supervision
If you think the role of Service Co-Ordinator is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
- Using Microsoft Software (word/Excel/Sharepoint/Teams/outlook/)- Preparing Quotations for Customers- Working with Technical Drawings to understand commercial Kitchen Design - Assisting in project co-ordination with on-site Project Managers- Purchasing of Equipment - Liasing with Supplier to achieve/negotiate best Price- Creation of Handover Manuals for Completed Projects- Management of CRM Database- Invoicing of Goods - Answering incoming Calls - General Office dutiesTraining:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:
Varied future Career Paths subject to candidate with opportunities to move into commercial team leadership positions, Project Management, account management
Employer Description:Catering Projects Ltd is a specialist provider of bespoke commercial kitchens and bars for the food service industry. They offer a full-service approach—from initial design through to installation and aftercare—serving a wide range of clients including:
• Independent restaurants
• National chains such as Nando’s, Wagamama, Wendy’s, and TRG
Their services include:
• Design-led project management
• 3D visualizations and technical layouts using AutoCAD and Revit
• Equipment specification and procurement
• Installation and service support
The company is known for its attention to detail, client-focused solutions, and high-quality service, often delivering results that exceed expectations while remaining cost-effective.
Why It’s a Great Place for a Business Administration Apprentice
As an apprentice, you’ll be part of a professional team supporting the smooth running of operations. You’ll gain experience in:
• Office administration and coordination
• Project documentation and scheduling
• Customer service and supplier communications
• Data entry and reporting
• Procurement and logistics support
This role offers exposure to real-world business processes in a design-led, project-focused environment, ideal for developing skills in organisation, communication, and teamwork.
Company Culture and Values
Catering Projects Ltd prides itself on:
• Innovation and creativity
• Professionalism and precision
• Team collaboration
• Client satisfaction
Their in-house team brings over 70 years of combined experience in contracts, operations, design, and installation, making it a rich learning environment for apprentices.Working Hours :8.30am – 5pm / 30 minute lunch break.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Customer Support & Enquiries:
Act as a first point of contact for customers via phone, email, and live chat
Handle general enquiries, providing accurate and timely responses
Escalate complex issues to senior team members where necessary
Maintain a professional and helpful approach at all times
Order Processing & Administration:
Support the processing of sales orders and customer requests
Assist with updating customer records in the CRM system
Ensure accurate data entry for customer and order information
Help track and monitor order progress, liaising with operations when required
Sales & Service Support:
Work with the sales team to prepare quotes, order confirmations, and customer communications
Assist in identifying opportunities to improve the customer journey
Support promotional campaigns and follow-up activities under guidance
Learning & Development:
Undertake formal apprenticeship training in customer service
Apply learning to day-to-day tasks and share progress with line manager
Participate in coaching, mentoring, and shadowing of experienced team members
Teamwork & Collaboration:
Work closely with customer service colleagues, sales representatives, and other departments
Attend team meetings and contribute to discussions on service improvements
Support internal projects and initiatives that enhance customer satisfaction
Success Measures (KPIs)
Completion of apprenticeship modules and milestones
Positive feedback from customers and colleagues
Accuracy and timeliness of order processing
Contribution to improving customer satisfaction scores
Demonstrated growth in confidence, skills, and responsibility
Training Outcome:
Permanent position
Training at higher levels
Employer Description:John Winter & Co Ltd is a trusted supplier of specialist materials and solutions across multiple industries, including the dental sector. With a strong reputation for innovation, quality, and customer service, we provide customers with products that enhance efficiency, reliability, and value. Our team is committed to building long-term relationships with customers and ensuring excellent service standards.Working Hours :Monday- Friday 8.30am- 5pm
30 minute lunch breakSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
JOB DESCRIPTION
Essential Functions:
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Perform project manager responsibilities at the installation site and coordinate the work to be performed with an approved Stonhard installation crew/CMG (requires occasional weekend and holiday work).
Maintains accurate files and records involving Stonhard accounts through Stonhard's Salesforce CRM system.
Monitors customers' accounts receivables and is responsible for the follow-up of same.
Minimum Requirements:
Two (2) plus related experience, preferably in industrial, construction or commercial industry.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Required travel can be up to 50%/time in the field.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
A proven ability to manage projects and clearly communicate key project tasks.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
You must possess a valid driver's license and reliable transportation.
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Compensation:
Base Salary Range: $70,000 - $90,000
Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000
Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.Apply for this ad Online!....Read more...
As a Business Administration Apprentice, you’ll support the day-to-day operations of the business, gaining valuable experience across a range of administrative and organisational tasks.
Your duties will include, but are not limited to:
Support the Account Management Team with daily administrative tasks to ensure smooth operations
Assist with the day-to-day management of customer accounts
Maintain and update customer records within our Zoho CRM system, ensuring data accuracy
Help coordinate waste collection schedules by liaising with suppliers and customers
Prepare and distribute reports on financial performance, environmental impact, service delivery, and customer feedback
Assist with invoice processing and help resolve any billing queries
Work closely with vendors and customers to support bookings and transactions
Develop knowledge of compliance and legal requirements within the waste management industry
Provide general office support, including preparing documents, filing, and scheduling meetings
Take part in training and development sessions to build skills throughout the apprenticeship
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Potential progression after apprenticeship if there is availability
Employer Description:Flame UK is a Nottingham-based waste management consultancy providing sustainable, carbon-neutral waste solutions across the UK. They work with a wide range of sectors, including construction, hospitality, retail, events, and manufacturing, to deliver tailored services such as general and hazardous waste collections, recycling, site clearance, and equipment hire. Taking a consultative approach, Flame UK carries out site surveys, sets clear goals, manages compliance, and provides digital reporting so clients can track progress and reduce their environmental impact. With smart technology like SmartTrash, strong industry accreditations, and a focus on simplifying processes with one point of contact, Flame UK helps businesses achieve efficiency, compliance, and sustainability.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative....Read more...
Job role:
Lead Generation Management
Communicate promptly with lead generation companies.
Maintain and update lead generation company spreadsheets.
Attend weekly Teams meetings with Dean and the different lead generation companies.
Survey & Job Progression Support
Meet weekly with Dean to review survey and job progressions.
Discuss with Dean or Brendan whether an RA is required and financially viable.
Identify and resolve missing or incomplete paperwork with customers (e.g., customer contracts, Flex documents, proof of ownership, solicitor paperwork, CFW paperwork, Ofgem documentation).
Track Flex documents (signed and unsigned) and follow up with customers and councils for sign-off.
Communicate with customers to arrange Economy 7 and import/export meter changes to enable project progression.
To check Flex paperwork and proof of ownership (e.g., mortgage statements or deeds) and send to Data Match or GP as required.
Book surveys as required.
Once the survey/RA is returned, liaise with Brendan to check compliance before submitting Flex.
Ensure jobs are compliant and ready for submission.
Update CRM and spreadsheets as the process moves forward.
Support and collaborate with the team to meet deadlines.
Investigate non-compliance issues (Trustmark, funders, and utility companies).
Send Broad Oka Flex and liaise with Stacy regarding audits and payment of Flex invoices (and ensure audits are submitted, so Stacy can invoice Broad Oka).
Answering the office phone and dealing with enquiries.
EPC Support
Support on EPCs; liaise with Brendan or Dean where necessary.
CFW / Agility Liaison
Attend weekly meetings with Agility regarding CFW.
Report back and discuss outcomes with Dean.
Note: This job role may change to suit the business needs.Training:All training will take place at the workplace via tutor-led monthly sessions.
This is a Business Administration Level 3 apprenticeship and on successful completion, taking approx. 15–18 months, the qualification will be gained.Training Outcome:Long-term career opportunities are available on successful completion of the apprenticeship.Employer Description:DK Hughes is a family company founded in Manchester and providing cost-cutting, energy-saving solutions to your home or business. DK Hughes is qualified by MCS, Gas Safe and Government Trustmark endorsed.Working Hours :Monday - Friday, between 8.30am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
JOB DESCRIPTION
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Support overall achievement of planned sales and profitability objectives for the assigned accounts, territory, and overall business by: Achieving or exceeding sales growth expectation metrics as defined by the Company Maintaining a working relationship with existing customers to ensure they receive exceptional service and to identify new sales opportunities Identify prospects, set appointments, make effective sales calls, and manage the sales cycle to close new business Possess an in-depth product knowledge and be able to conduct demos, troubleshoot issues, and provide solutions to product concerns Provide appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager and others via the Company CRM as directed to, including but not limited to: Monthly report and key trip or activity reports Updates on competitive activities in the marketplace or at key customers/accounts Provide professional representation for the company in all business dealings, including at trade shows and with industry organizations, and attend company functions as directed. Maintain effective, regular, and competent communication with the company's laboratory through: Complete and thorough Lab Work Requests Documentation of trial results on all new products Key activity reports Line surveys QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position requires personnel's primary residence to be within assigned territory.
Experience and Education Required/Preferred
High school graduate or equivalent required 4-year degree preferred Minimum 5 years of related sales experience, preferably in chemical coatings Professional training in related business and/or professional seminars
Specific Knowledge, Skills, and Abilities Required
Excellent motivational facilitator skills Excellent people and leadership skills Excellent analytical and organizational skills Excellent verbal and written communication skills Excellent score on color examination Computer skills include the use of word processing, spreadsheets, and a CRM. Ability to objectively assess positive performance and address performance issues. Self-motivated, proactive, and self-assured work ethic Ability to think creatively to define and address personal, group, or business needs and opportunities. Ability to travel as required.
Reasoning Ability
Comprehend technology uses and applications. Demonstrate outstanding problem-solving and critical thinking skills.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver's license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. While performing the essential functions of this job, the employee is regularly required to walk, stand, bend, and/or stoop, grasp, handle or feel, talk, and/or hear. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and or move up to 100 pounds. The employee is frequently required to bend, squat, and stoop. The employee is required to sit, walk, lift, carry, push, pull, climb, and kneel in this position. The employee must be physically able to meet the demands required by frequent travel to and from customer sites and Company required functions.
WORK ENVIRONMENT
The work environment is representative of those an employee would encounter in a typical manufacturing environment, with moderate solvent odors and normal hazards associated with handling, compounding, and application of coatings may be present. Most duties will be performed within assigned customer or prospective customer manufacturing facilities. Other duties will be performed within Company or customer corporate, lab, and distribution facility sites. Appropriate personal protective equipment is always provided to enable proper health and safety precautions. HMIS and MSDS guidelines must be followed when working with raw materials and coatings to ensure safety.
KEY PERFORMANCE INDICATORS (KPI)
Achieve 100% or better of monthly, quarterly, and annual sales plans for assigned accounts/ territory Encourage, develop, and assist in increasing sales volume. Maintain, expand, and demonstrate his or her knowledge of the company's policies, products, and programs, including the Values and Expectations of 168. Exhibit initiative for advancement Attend meetings and/or classes to advance job-related skills Excellent attendance record Apply for this ad Online!....Read more...
Customer Experience Manager – Ecommerce Drinks Business – Up to £30,000 – North West My client is an innovative and aspiring drinks brand sweeping through the United Kingdom. This company has a passion for wellbeing and an ambitious plan to expand Nationwide. The client has a large following and some excellent exposure through brand recognition.We’re looking for a proactive and energetic Customer Experience Manager to join a fast-growing retail and brand-building business in the drinks industry. This is a hands-on role with real influence — you’ll lead customer service, manage subscriptions and orders, and drive loyalty initiatives that turn first-time buyers into lifelong fans.This role would be ideal for a candidate with experience in Ecommerce, FMCG or customer service. This will be a hybrid role with 3 days in a North West office!What’s in it for you:
Competitive salary and employee discounts.Hybrid working (3 office days, 2 home days).Monthly gym allowance.The chance to make a genuine impact in a dynamic, high-growth business.
Key Responsibilities:
Lead and improve all customer service operations across email, phone, chat, and social.Manage subscriptions and orders, ensuring smooth fulfilment and customer retention.Proactively resolve issues and run outbound loyalty and sales campaigns.Champion the customer voice across the business, feeding insights into product, operations, and marketing.Develop strategies to improve NPS, retention, and customer satisfaction.
The Ideal Business Development Manager candidate:
Experience in customer experience, service, or account management (retail/e-commerce a plus).Confident communicator, both written and verbal.Proactive, solutions-driven, and passionate about delivering exceptional customer service.Comfortable with outbound customer engagement and relationship building.Organised, detail-oriented, and highly motivated.Experience with CRM and subscription platforms (e.g. Shopify, Skio, Klaviyo) is desirable
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
