Customer Account Manager Jobs Found 92 Jobs, Page 4 of 4 Pages Sort by:
Travel Consultant Apprentice
This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals. Supported by senior team members you will: Meet and greet new and existing customers in store, providing a professional warm welcome Handling holiday enquiries, face to face, over the phone and by email Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas Research and explore holiday enquiries using online platforms, reservation agents and email Booking clients' holidays, providing first class service end to end using learnt top class selling skills Administration in all areas relating to travel Providing excellent customer service Working towards store targets and individual targets set out Training: This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online / face to face both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. The next steps will be discussed in your 1-2-1's.Employer Description:Beverley Travel is the number 1 travel agency in the UK & Ireland as voted by the Travel Trade Gazette. Boasting a modern, vibrant travel store located in the heart of Flemingate shopping centre, Built on strong foundations of financial protection, through ABTA membership, ATOL protection and a client funds Trust Account, as an Independent Agent with over 100 years travel industry experience in the team, everything is about doing the best for you, with the widest choice of branded and trade only suppliers, we also have our own ATOL, meaning we can customise experiences to your desires.Working Hours :Monday - Saturday, 9.00am - 5.00pm. Sunday, 9.00am - 4.00pm. 5 Working days a week; Monday - Sunday.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Customer Service Representative
JOB DESCRIPTION Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr. Manager, Customer Service/Order Entry Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. JOB PURPOSE: The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:00 am - 4:30 pm. RESPONSIBILITIES: Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement. REQUIREMENTS: 3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We offer a 401(k) plan after three months of employment with company contribution. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Sales Administration Apprentice
Be part of a friendly, helpful, and inclusive team that puts customers first Share ideas to help the team work better and make the company a great place to work Always act professionally and give great service to both customers and colleagues Help create and send regular reports showing how we are doing with key customers Keep our systems and records up to date with the right information Make sure reports are sent to customers on time and are accurate Help manage updates to prices from suppliers and for customers Support with reviewing and updating prices every few months Look for ways we can improve how we do things Help the sales team when new customers join, especially with product and pricing details Support the team with daily tasks and share useful customer or sales information when needed Training:You will complete the Level 3 Business Administration Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Sales Support Executive at Creed Foodservice by the end of your Apprenticeship Programme. This will include learning about: Each department across the business Reporting systems Telephone Systems Order systems A day out with a Business Development Manager Coaching and Mentoring You will learn the company, its goals and activities and how your role supports Creed to achieve its objectives, and develop skills to be able to communicate effectively with different people at all levels in the company.Training Outcome: After completion of your Apprenticeship, you could step into a permanent Sales Support Executive position, earning £26,208.00 per annum Further down the line, you could progress to a sales support supervisor, telesales, account management or team leadership role Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday - Friday, 8.30am - 5.00pm with a 30 minute unpaid break for lunch. Additional hours may be available on a SundaySkills: Communication skills,IT skills,Organisation skills,Presentation skills ....Read more...
Packaging Management Degree Apprenticeship Programme
We are looking for exceptional candidates who have the potential and ambition to become managers of the future specialising in; Commercial/Purchasing, Customer Service, Sales, Operations and Logistics. The programme will give you a unique opportunity to experience working in all parts of the business with professional development training and support along the way. You will be mentored by and report to a Kite Managing Partner, who will provide insight into the operational side of Kite Packaging and support your learning. You could be working on: Working with the commercial and purchasing teams, assisting with the customer enquiries, supply chain management, sourcing of new products and pricing Supporting account managers with customer service, communicating with Kite’s vast customer portfolio, and helping manage customer projects Working with the sales team targeting prospective customers, helping generate and manage enquiries, and learning about Kite’s product and solution offering Supporting the warehouse operations, learning the warehouse management processes and distribution logistics planning Assisting the branch manager with the office administration, data management and special project execution The apprentices will have the opportunity to participate in and learn about every business function of their local branch and will ultimately be able to shape their own career in the business function most suited to them within Kite. Successful candidates will obtain a BSc (hons.) degree, which will include: Identifying opportunities for technological improvement, selecting products from suppliers Working with market research professionals to translate consumer insight into packaging design features Identifying packaging opportunities and championing them to stakeholders Identifying and optimising solutions that improve sustainability and minimise environmental impact Managing complex projects to time and budget Generating new packaging products in response to briefs, ensuring that the packaging developed meets set requirements, legislation and specifications Producing samples to optimise the end product; different materials, formats and designs Running trials to check packaging for suitability and performance under various conditions Controlling specifications, production and quality standards undertaking technical evaluations, selections, and negotiating with suppliers Training: This is a 4-year programme integrating a professional, business degree (BSc. Hons.) focusing specifically on the packaging industry in collaboration with Sheffield Hallam University The degree starts in January 2026 and involves attending Sheffield Hallam University on block study for a total of 20-25 days each year All costs of attending the degree course, as well as the time off work required, will be covered by Kite Packaging Training Outcome: Upon completion of the programme, successful candidates would take up a position to further develop their skills with an opportunity to become a Team Leader or Manager Employer Description:Kite Packaging was founded from scratch in 2001 with a unique vision - To be the premier packaging supplier in the UK with a philosophy of employee-ownership. At Kite we believe that “customer satisfaction matters so much more when you own the business”, and so, from the moment Kite Packaging was founded, we established it as an employee owned business so that every single employee could share in the benefits that come from giving great customer service. Our belief in employee ownership is a key founding principle of Kite Packaging because at the heart of every good long term relationship there has to be a sense of partnership. With our employee partners, our customer partners and our supplier partners there is the simple truth that what is in the long term good of one has to be in the long term good of the other. This has allowed us to invest in our business to build a truly great platform from which to service our customers, support our suppliers and grow our employees. From our earliest days Kite has not only offered its employees the opportunity to become owners, it has been a place where we have nurtured and grown our own talent. When we were less than 1 year old we started our first graduate programme and apprentice scheme and have continued to run both programmes all the way up to the present day. Since 2001, and with our vision at the forefront of everything we do, Kite has grown quickly to be one of the largest distributors in the UK. We now have 10 sites around the UK which are fully integrated into our national and international supply chain, ensuring that we can deliver the right product on time, at the right price, every time. As the business has grown, we have made sure that no customer is left behind – supplying stock product and basic packaging equipment through our website, and offering a bespoke service to large packaging users, and those who need specialist solutions. Whatever problem or issue you may have, when it comes to packaging, Kite is here to help.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Initiative ....Read more...
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Client Relations Manager
Join Our Growing Team!Are you passionate about building strong relationships and ensuring customer satisfaction? We're looking for a proactive Client Relations Manager to join our team and take ownership of client relationships. If you have excellent communication skills, a keen eye for detail, and enjoy problem-solving, we want to hear from you!About UsEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our own in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year. We also operate many more using our PaySmart prepayment system.About the RoleAs part of the Client Relations Managers Team, you'll be the key point of contact for your portfolio of clients, ensuring they receive exceptional service and support. You'll conduct regular reviews, manage client expectations, and collaborate with internal teams to ensure seamless service delivery. This role is perfect for someone who is confident working with people at a senior level, solving problems, and making a real impact on client satisfaction.Essential Requirements: Must have a permit to work in the UKWithin commuting distance of our head office in Sevenoaks Your Key Responsibilities will include: Client Relationship Management: Serve as the primary contact for assigned clients, ensuring their needs are met and concerns addressed. You will be expected to visit clients within London and occasionally outside of London if needed.Client Reviews: Conduct regular client reviews, gathering feedback and suggesting and implementing improvements.Expectation Management: Set clear expectations with clients regarding our service levels.Collaboration with Internal Teams: Work with Operations to ensure site-specific service and reporting needs are met.Communicate with Customer Services regarding consumer-related issues.Liaise with the Debt Management Team on outstanding balances affecting client sites.Engage with the Technical Team to manage connection or system issues. Regulatory Awareness: Ensure your clients are kept informed of Heat Network regulations and their impact. Training and literature will be provided to support this.Process Improvement: Identify and implement ways to enhance the client experience and streamline processes. Skills and Qualifications:To succeed in this role, you should have: Strong communication and interpersonal skills at an appropriate level, with the ability to build and maintain client relationships.Excellent organisational abilities and attention to detail.A proactive mindset with problem-solving skills.Confidence in handling client queries and managing expectations.Ability to work collaboratively with different teams.Previous experience in client relations, account management, or a similar role is preferred but not essential. Benefits Include: £30,000 to £35,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)Flexible Working PracticesOpportunities to Work from Home (one day a week) Full Training ProvidedWe understand that each team member brings a unique set of skills and experiences to the table. Rest assured, we provide comprehensive training to help you thrive in your new role.How to ApplyIf you're looking to be a part of a dynamic team and make a real impact in the business, we want to hear from you. To help us process your application smoothly, please include your address on your CV.Apply now! ....Read more...
Operations Manager - Distribution Center
JOB DESCRIPTION At DAP Global we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the Warehouse operations team. Role Objectives Maintain constant communication with managers, staff, and vendors to ensure proper operations for the company. Assure all safety procedures are adhered to and maintain a safe work environment. Develop, implement, and maintain quality assurance protocols Increase the efficiency of existing processes and procedures to enhance the company's internal capacity. Ensure that operational activities remain on time and within budget for the shipping and receiving and E commerce business. Track staffing requirements, hiring new employees as needed. Ensure the packaging and assembly departments support the needs of the business and maintains a continuous improvement mindset. Responsibilities Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution. Direct and manage direct customer experience for warehouse operations. Manage data collection for the updating of metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service. Partner with cross-functional teams to improve proprietary tools and systems. Work closely with legal and safety departments to ensure that activities remain compliant. Oversee materials and inventory. Conduct budget reviews and report cost plans to upper management. Required skills and qualifications. Three or more years of proven success in a warehouse operations management role. Strong skills in budget development and oversight. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service. Proficiency in conflict management and business negotiation processes. Knowledge of business productivity software and an aptitude for learning new applications Preferred skills and qualifications Bachelor's degree (or equivalent) in operations management, business administration, or related field. Working knowledge of management software programs, SAP, Manhattan, Microsoft Office. Strong collaboration skills, including experience with database development. Multiple years of financial and account reporting experience Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 100,000 to 120,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
IT Solutions Technician Apprentice
Primarily based within the Service Desk team with work experience within the Science Support, Infrastructure & Networks teams within NPL’s IT Services department. You will provide first line support to end users and scientists and support for IT projects gaining a real understanding of all aspects of IT. The role requires a high degree of team working and end user interaction to provide great customer service. You’ll also be offered training to improve your communication skills, time management, team working and presentation skills. As a IT Solutions Technician Apprentice, you will gain experience in: IT Service Desk providing help and support to end users on the phone, email and in person Diagnosing, researching and resolving PC related hardware and software issues Setting up PCs and laptops and installing software Operating Systems – Windows/Linux Network administration of data and VOIP systems Administering server applications including Email, Database and backup systems Support and administration of financial / business applications Assisting with the delivery of projects Microsoft Office 365 and Cloud services Unified Communication technologies Cybersecurity and awareness programmes Service management and reporting What you will bring to the role: A professional approach to work, and willingness to work in a fast-paced environment. Strong interpersonal and communication skills. Good team working skills, demonstrating cooperation and flexibility. Great attention to detail. Resilience and determination to keep going at times when the work is challenging. Good time management skills. All aspects of work will need to be delivered to the highest quality without exception and so the ability. to plan and organise. This role requires meeting coursework deadlines and attendance of lectures and observations. Apprentices entering this role will need to practice their work within Standard Operating Procedures and comply with all policies and procedures applicable to their role. This particular role will also require the individual to meet the academic and vocational elements of the apprenticeship framework, attending where possible all lectures, exams and observations.Training:Apprentices will be required to attend college at least x 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship. Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes. The apprentice will be required to complete: • Work towards gaining a full Level 3 IT Solutions Qualification. • Employment Rights and Responsibilities. • Skills, Knowledge, and Behaviours. • Standard and End Point Assessment. Other training will be provided by the employer as required to enable the fulfilment of the job role. Training Outcome:On completion of the apprenticeship and end point assessment could lead to you being offered a permanent position with NPL.Employer Description:As the UK's National Measurement Institute, NPL develops and maintains the national primary measurement standards. From new antibiotics to tackle resistance and more effective cancer treatments to unhackable quantum communications and superfast 5G, technological advances must be built on a foundation of reliable measurement to succeed.Working Hours :Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative ....Read more...
Project Manager - Software Delivery
Are you a skilled Project Manager ready to lead innovative software delivery projects? We’re offering a fixed-term opportunity until September 2026 with a salary of up to £59,000 (DOE), plus benefits – based in Cambridge or remotely with some travel.About Arcus:Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment is fast paced and agile as we work to deliver services to the UK public sector. As a successful PM already, you will love the idea of working closely with clients and stakeholders to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service teams, you will strive for great customer experience and uncover new opportunities to deliver cloud based SaaS projects and clear business benefits for our customers.Is this you?Responsibilities: Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants and development teams to ensure products are delivered to client’s specifications on time and on budget.Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues as presented, escalating to the Head of Project Delivery as appropriate.Maintain ongoing communications with all stakeholders including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.Manage the project and programme risks, issues and dependencies and the interfaces between projects as well as third party contributions to the project and programme.Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.Oversee governance arrangements in line with the Arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders. Requirements: Experience of managing software delivery projects and programmes that involve significant business changeExperience of delivering software development projects to external customersProject management experience with strong leadership skills across: Planning, governance & reportingStakeholder & team managementRAID & Change managementBudget management Comfortable with Google suite & PM toolsGood commercial acumen with an understanding of delivering client satisfaction whilst maximising business valueSelf-motivated, methodical and conscientiousStrong interpersonal skills with the ability to build positive relationships, instil confidence and influence change and business transformation.A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordinglyWilling to travel very occasionally to customer sites throughout the UKPrevious experience of working with or in a public sector and familiar with the local government procurement processPrevious experience of delivering projects based on the Salesforce platformA background in leading client accounts in a consultancy environment with a track record of successful client management and growthRelevant project management qualification (Agile/Prince2/MSP/APM etc) How to ApplyIf interested, please click on the link provided and you will be redirected to our company's website to complete your application. ....Read more...
Property Maintenance Operative Apprentice
General duties including: Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation. Ensuring the school site is compliant with Health and Safety regulations and completing compliance activities across the site. Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures. Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste. Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice. Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required. Perform fault diagnostics to implement a range of minor reactive or responsive plumbing and drainage repairs to a satisfactory conclusion. Carry out preventative and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturers requirements. Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames, worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly. Carry out minor plastering repairs using appropriate materials and surface finishing techniques. Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment. Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants. Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients. Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respecting others. Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices. Training:Training will be at Doncaster College, where you will access a wide range of facilities on offer. Day release You will undertake Property Maintenance Operative Level 2 standard. Property maintenance operative / Institute for Apprenticeships and Technical Education You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. This apprenticeship is a great route to Site Manager positions within school settings. Employer Description:At Scawsby Junior Academy, our vision is ‘Striving for Excellence' and we aim to prepare all the children in our care with the skills, behaviours and values that will equip them to take their place and make a significant contribution to their local community and the wider world. We are outward looking, and seek to engage with the wider community, to benefit others, not just ourselves, and do this in innovative and creative ways- a key part of this is to develop a strong partnership between parents and the school to ‘strive for excellence’ in all aspects of our children’s lives.Working Hours :Monday – Friday, shifts to be confirmed between the hours of 6am – 6pm. Term time plus an additional two weeks over the holidays.Skills: IT skills,Attention to detail,Problem solving skills,Logical,Initiative ....Read more...
Property Maintenance Operative Apprentice
General duties including: Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation. Ensuring the school site is compliant with Health and Safety regulations and completing compliance activities across the site. Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures. Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste. Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice. Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required. Perform fault diagnostics to implement a range of minor reactive or responsive plumbing and drainage repairs to a satisfactory conclusion. Carry out preventative and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturers requirements. Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames, worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly. Carry out minor plastering repairs using appropriate materials and surface finishing techniques. Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment. Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants. Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients. Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respecting others. Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices. Training:Training will be at Doncaster College, where you will access a wide range of facilities on offer. Day release. You will undertake Property Maintenance Operative Level 2 standard. Property maintenance operative / Institute for Apprenticeships and Technical Education. You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. This apprenticeship is a great route to Site Manager positions within school settings. Employer Description:At Richmond Hill Primary Academy, you will find a vibrant, nurturing, forward-thinking school with an inclusive ethos in which children’s collaborative skills are nurtured and developed. We have high expectations for all our children and aim to offer an environment in which they can all strive to achieve their best and become responsible global citizens, who actively contribute to their communities. As a founding school of the Rose Learning Trust we embody the core values of ‘collaboratively transforming futures’ working in partnership with our Trust schools and beyond to enhance provision.Working Hours :Monday – Friday, shifts to be confirmed between the hours of 6am – 6pm. Term time plus an additional two weeks over the holidays.Skills: IT skills,Attention to detail,Problem solving skills,Logical,Initiative ....Read more...
Service Manager
Service ManagerJob Type: Full Time, PermanentLocation: Shipdham, Norfolk, Dunstable, Bedfordshire or Swinton, ManchesterWorking Hours: 08:00am – 17:00pm, with half an hour unpaid lunch breakSalary: DOEBenefits: Company PensionCompany VehicleCompany Mobile Phone.Premier Inn Business Account Card.Enhanced Annual leave dependent on time served, first increase of one day after 2 years.On the job training will be provided Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.Falcon Power Generation runs a modern fleet of over 400 Stage IIIA & Stage V compliant sets, Flywheel technologies plus 1,000, 2,000, and 3,000 litre fuel tanks.We have also invested in alternative power solutions to assist with fuel and carbon reductions, we run an ever-expanding fleet of Battery Energy Storage Systems which has had outstanding results in reducing fuel consumption and emissions.Falcon Power Generation also supplies a large range of ancillary items such as distribution boards and cabling. In addition, the company has its own crane mounted trucks for ideal delivery and placement.In addition to Power solutions, we also run a fleet of ten telehandlers.With its head office based in Swinton, and other locations to include Newport, Bedfordshire and Norfolk, Falcon Power are ideally placed as a national distributor.We are looking for a full-time experienced Service Manager with industry-specific expertise, to be based in either Shipdham, Norfolk, Dunstable, Bedfordshire or Swinton, Manchester.Job Summary:Working collaboratively within the Power Division, you will be responsible for the maintenance, servicing, refurbishment and breakdowns on our fleet of Generators, Hybrids, Battery Solutions and Telehandlers ensuring accurate records are kept of all work carried out and the engineers complete their paperwork in a timely manner. You will also be responsible for ensuring the Depot and Field Engineers time is utilised in an effective and efficient manner to achieve Business and Customer needs. Responsibilities: Plan all routine maintenance and servicing on our fleet of Generators, Hybrids, Battery Solutions and Telehandlers ensuring an accurate record is kept of all work carried out and the engineer’s paperwork is completed in a timely manner.Manage the breakdowns on our fleet of Generators, Hybrids, Battery Solutions and Telehandlers ensuring an accurate record is kept of all work carried out and the engineer’s paperwork is completed in a timely manner.Arrange and monitor the progress of refurbishments and major repairs on our fleet of Generators, Hybrids, Battery Solutions and Telehandlers ensuring an accurate record is kept of all work carried out and completed.Arrange and oversee the preparation of distribution equipment ensuring an accurate record is kept of all work carried out and completed.Liaise with suppliers for required parts and follow Company Procedures in purchasing of this equipment.Oversee and manage the Depot and Field Engineers ensuring their time is utilised in an effective and efficient manner.Produce Case Studies for innovative solutions.Ensure general housekeeping is to of a high standard ensuring work areas are clean and tidy.To be available to support, where necessary, our engineers assigned to the on-call rota to cover out of hours breakdown calls.General administration duties involved within the above responsibilities. Qualifications/Experience/Knowledge: Proficiency in IT systems, including Excel, Word, SharePoint.A strong knowledge of diesel Generators, Hybrids and Battery Solutions.A strong knowledge of Deep Sea Electronics.Full Clean Driving Licence. Travel for the job role will be required between Depots. Skills/Abilities/Competencies: Excellent attention to detail and accuracy. Excellent organisational skills and method of working to support the process of working on multiple tasks at once.Ability to use your own initiative.The ability to work well in a team along with co-ordinating effective lines of communication among the team.To be an effective team member with a highly supportive and collaborative approach.The ability to work independently.Ability to work under pressure.The ability to work to exemplary standards.Strong problem-solving abilities and a hands-on approach to tasks. Personal Attributes: Be aware of your own limitations in knowledge and experience.A flexible approach to working hours.Have a responsible attitude.Be able to demonstrate adequate literacy and numeracy.Takes pride in your work.Strong work ethic.A can-do attitude.A desire to learn and improve knowledge and skills.To be motivated and enthusiastic.Have excellent timekeeping.Persistence and determination.Self-motivated and goal oriented. ....Read more...
Brand Ambassador, PNE Prize Home Lottery
Seasonal; Part-timeWage & Pay Grade: $20.62/hour (PG35); plus 10% in lieu of benefits and vacationDate Posted: March 3rd, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for talented individuals to join our PNE Gaming Team and play a key role in promoting and marketing the lottery and the Fair at the PNE. The PNE Prize Home Lottery is the oldest charity lottery in BC. The PNE Prize Home Lottery Brand Ambassador visits shopping centers and community events throughout Metro Vancouver to relay key messages about the PNE Prize Home Lottery, giving guests the opportunity to review the prize package, ask questions and purchase tickets on location.Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year?In your role as a PNE Prize Home Lottery Brand Ambassador, your primary accountabilities will be to: Sell Prize Home Lottery tickets by inputting customer information onto a Tablet linked to our POS system; provide information on the Prize Home Lottery at off-site locations such as Malls, centres, and outdoor community events, as well as on the PNE SiteWork with the Assistant Manager, Gaming and other staff on all matters pertaining to the sale of tickets by vendors and to accurately account for sale of ticketsOversee PH Lottery display, ensuring display is kept organized and assets such as tablets and debit terminals are kept securedEnsure orders placed and payment taken match for end of shift reconciliationPerform other related duties as assigned What else? Successful completion of Grade 12Must be at least 19 years of age by May 19, 2025Must have a vehicle to transfer the lottery display to and from the mall or community eventsMinimum of 1-2 years of customer service experiencePrevious cash handling and balancing experiencePrevious experience with promotions, sales or as a Sales Representative is an assetAble to commute to various locations and the P.N.E. siteProficiency in a second language is an assetAble to work independently, staying at an assigned mall/shopping centre boothProvide exceptional and friendly guest serviceAble to work with little supervisionMust be self-motivated and have an outgoing attitude that will encourage guests to purchase lottery ticketsEnsure that P.N.E. dress code is adhered to at all timesAvailable on a part-time basis, including days, evenings and weekends (25hrs+/week) until September 1st, 2025Candidates must undergo a Criminal Record Check. Who are you? PassionateOut-goingSkillful communicatorProactiveReliableMethodical Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...