Customer Account Manager Jobs   Found 85 Jobs, Page 3 of 4 Pages Sort by: Relevance Date

Apprentice Dental Nurse

Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as:  Reception  Dealing with patient queries  Answering the phone  Taking payments and booking appointments   Training: This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3 Functional Skills English & maths level 2 qualifications unless already exempt  Training Outcome: With experience you may be able to move into jobs like team manager, team leader or dental practice manager With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth Health careers:  https://www.healthcareers.nhs.uk/ Employer Description:Welcome to Tooth Club Orpington, where we pride ourselves on offering a wide range of modern treatments, tailored just for you. We don’t just create treatment plans; we personalise them by taking your preferences, needs, and dental history into account. And rest assured, we always prioritise what you want while giving you professional advice. Finding the right dentist is crucial, and at Tooth Club Orpington, we’ve got you covered. We bring together expertise, a patient-focused approach, and solutions for all your dental worries.Working Hours :Monday to Friday shifts between 8am to 8pm with occasional Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Business administration apprenticeship

Sales Support (Main Focus): • Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service Office & Team Support: • Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars Trade Show & Event Organization • Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining: Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week Achieve apprenticeship standard Business administratorLevel 3 Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base. We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required. Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working ....Read more...

Technical Sales Engineer

Technical Sales Engineer Sheet Metal Manufacturing  Office-based role with Customer Site visits Wigston, Leicester £40,000 – £45,000 salary per annum  Car Allowance, Performance-related Bonus, OTE up to £54k Do you have a strong engineering background and a flair for sales? This is your chance to work with a well-established manufacturer and make a real commercial impact. We are seeking a proactive and technically minded Sales Engineer to join our client's well-established manufacturing team in Leicester. In this client-facing role, you will be responsible for developing and managing sales of their subcontract sheet metal services. You’ll play a key role in both maintaining existing customer relationships and driving new business growth. This is a great opportunity for someone with a solid background in engineering and a flair for sales to join a well-established manufacturer and progress in a technically engaging, commercially driven role. Other job titles could include: Technical Sales, Business Development Executive, Account Manager, Engineering Sales, Field Sales, Sales Manager or similar. Key Responsibilities: Technical Sales Engineer - Develop new business opportunities through lead generation and outreach - Act as the main point of contact for customers, managing accounts and ongoing orders - Interpret and process engineering drawings for quotation and order entry - Visiting customers in the Midlands and UK-wide - Coordinate with internal teams to manage order progress and resolve production queries - Handle delivery scheduling and updates with clients - Work closely with estimators, production, and subcontract draughtsmen - Achieve and exceed monthly sales targets - Reporting directly to the Managing Director Key Candidate Requirements: Technical Sales Engineer - Time-served experience in an engineering or manufacturing environment - Experience in a technical sales role or similar - Knowledge of sheet metal manufacturing (e.g., laser cutting, punching, folding, welding) - Strong interpersonal and communication skills - Competent with technical drawings and specifications - Proficient in Microsoft Office and standard business software Salary/Package: Technical Sales Engineer - £40,000-£45,000 per annum  - Performance Related Bonus (OTE up to £54k) - 33 Days Holiday (including bank holidays) - Company Pension Scheme - 39-hour working week - Mon – Thurs: 8am-5pm, Fri: Early Finish at 1pm - Annual car allowance   - Long-term career prospects within a respected engineering firm If you’re passionate about engineering sales and building customer relationships then please get in touch! - "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gilmore 0116 254 5411 between 7:30am - 4.30pm. - "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know  Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.  PPDEL ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...

Apprentice Accounts Assistant

Setting up new sales ledger accounts by processing data to relevant fields, scanning, indexing, foiling and informing the relevant sales manager the customer code Responsible for dealing with customer enquiries, credit control on minor accounts and sending out monthly statements Statement dispatch and initial credit control contact under the guidance and management of the credit controller Maintaining supplier records by checking invoice details to system data, making sure all fields are filled in correctly Reconciling far east supplier, taking into account payment terms and allocation of deposit payments with the guidance of senior members of the team Entering all CIL payments onto supplier accounts using the relevant control account for reconciliations with the guidance of senior members of the team Collecting purchase delivery notes from the warehouse on a daily basis Alphabetically sorting purchase invoices and purchase delivery notes on a daily basis Matching purchase invoices and purchase delivery notes on a daily basis Responsible for posting all matched invoices and credit notes on to the system on a daily basis Filing all posted invoices and making sure files are ready with reference numbers Update query tracker on any invoices out for signature, and chase for resolution if not received back within a set timescale Reconciling supplier accounts to supplier statements and updating the relevant notes field within our system, following up and chasing missing invoices Chasing missing invoices for deliveries when requested by accounts team Setting up new purchase ledger accounts by processing data to required fields, scanning, indexing, filing and informing the purchaser the relevant supplier code Responsible for dealing with supplier enquires & accounts inbox on a daily basis. This will include printing documents and filing in our hard copy filing system or indexing documents for filing within our computer system Posting of bank journals and initial reconciliations and payment allocations Petty Cash reconciliation Assisting in the preparation for the monthly completion of a high volume detailed HSBC invoice financing reconciliation and aged debt report on all currencies. Assisting to complete these within strict deadlines Assisting in the preparation of a detailed VAT reconciliation for ESD on a quarterly basis. You will be working closely with the Assistant Accountant in presenting the information to the FM within a set deadline before making the final submission Open post on a daily basis sorting and date stamping ready for accounts administrator to distribute Answering and logging telephone calls, entering the information into our call log Scanning and indexing on a daily basis or as required General filing, copying and adhoc tasks Franking evening post Training: AAT Level 2 - Training Contract Functional Skills in maths and English (if required) Training Outcome: Progress to Level 3 and 4 AAT to become fully AAT qualified Employer Description:We are a fast-paced consumables supply organisation, based in Bury St Edmunds with four distinct brands supplying some of the world’s biggest technology companies with their production and packaging supplies. The company are experts in Electrostatic discharge consumables and high-end technology-led packaging solutions. Formed in 1987, we are one of the region’s fastest growing companies and quality approved to ISO 9001 standards.Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Initiative ....Read more...

Regional Business Manager

Regional Business Manager – Award Winning Drinks Distributor – Munster, Ireland – Up to 70,000 EURO plus package I am excited to be partnered with a leading drinks distributor in Ireland who are growing their team. This business has had phenomenal success over last 30 years, operating in both the On and Off trade across Ireland. This brand is all about great people, great brands and even greater success!As Regional Business Manager, you will be responsible for the overall commercial and team performance within your region, covering both the on-trade and off-trade sectors. You will manage a team of sales professionals, drive strategic execution on the ground, and play a key role in developing key customer accounts.This role requires a strong leader with a passion for results, customer relationships, and team development – not to mention a strong knowledge of Munster and the surrounding areas. Company Benefits: Competitive salary with performance-related bonus.Comprehensive benefits package including health insurance, pension scheme, and company car.Opportunities for professional development and career progression.The chance to work with a leading brand in a dynamic and fast-paced industry. Your role as the Account Manager will include: Take full ownership of regional performance, driving volume, value, and profit across channels.Lead, manage and develop a high-performing field sales team, ensuring individual and collective success.Execute and deliver the commercial strategy of the business within your region.Build and maintain strong relationships with key accounts, including both national and regional customers.Monitor and enhance KPI performance, reporting on sales data, customer engagement, and team activity.Identify growth opportunities and execute localised sales initiatives to maximise market presence.Collaborate cross-functionally with national accounts, marketing, and operations teams. Have you achieved any of the following: Proven experience in a sales leadership role within FMCG, ideally drinks or related industries.Strong understanding of on-trade and off-trade channelsExcellent people management and coaching skills, with a passion for developing teams.Strategic thinker with a commercial mindset and strong analytical capabilities.Results-oriented, self-motivated, and a strong communicator.Full clean driving licence; flexibility to travel across Munster region.. If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...

Regional Business Manager

Regional Business Manager – Award Winning Drinks Distributor – Munster, Ireland – Up to 70,000 EURO plus package I am excited to be partnered with a leading drinks distributor in Ireland who are growing their team. This business has had phenomenal success over last 30 years, operating in both the On and Off trade across Ireland. This brand is all about great people, great brands and even greater success!As Regional Business Manager, you will be responsible for the overall commercial and team performance within your region, covering both the on-trade and off-trade sectors. You will manage a team of sales professionals, drive strategic execution on the ground, and play a key role in developing key customer accounts.This role requires a strong leader with a passion for results, customer relationships, and team development – not to mention a strong knowledge of Munster and the surrounding areas. Company Benefits: Competitive salary with performance-related bonus.Comprehensive benefits package including health insurance, pension scheme, and company car.Opportunities for professional development and career progression.The chance to work with a leading brand in a dynamic and fast-paced industry. Your role as the Account Manager will include: Take full ownership of regional performance, driving volume, value, and profit across channels.Lead, manage and develop a high-performing field sales team, ensuring individual and collective success.Execute and deliver the commercial strategy of the business within your region.Build and maintain strong relationships with key accounts, including both national and regional customers.Monitor and enhance KPI performance, reporting on sales data, customer engagement, and team activity.Identify growth opportunities and execute localised sales initiatives to maximise market presence.Collaborate cross-functionally with national accounts, marketing, and operations teams. Have you achieved any of the following: Proven experience in a sales leadership role within FMCG, ideally drinks or related industries.Strong understanding of on-trade and off-trade channelsExcellent people management and coaching skills, with a passion for developing teams.Strategic thinker with a commercial mindset and strong analytical capabilities.Results-oriented, self-motivated, and a strong communicator.Full clean driving licence; flexibility to travel across Munster region.. If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...

Customer Service Executive

Customer Service Executive Reporting to: Regional Commercial Manager Position Overview: The Customer Service Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts. Key Responsibilities: Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers. Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets. Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams. Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager. Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary. Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue. Provide timely reports and information as required by the Regional Commercial Manager or General Manager. Fully utilize all company systems and processes; assist in office-based support when necessary. Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings. Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty. Process customer orders, manage queries, and consistently deliver outstanding customer service. Champion a health and safety-focused culture at all times. Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible. Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans. Maintain a professional and reputable approach in all internal and external interactions. Ensure consistency of job functions and processes across businesses in the UK to promote operational unification. Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes. Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships. Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits. Essential Skills: Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors. Key account management experience in a target-driven environment. Full UK driving licence. Strong computer skills, particularly in Microsoft Word, Excel, and Outlook. Excellent interpersonal and communication skills (oral and written). Ability to thrive in a high-pressure, KPI-driven environment. Self-motivated and able to work independently as well as within a team. Proven track record in a competitive sales environment. Skilled in building long-term relationships to promote customer loyalty and repeat business. Proactive and capable of working on your own initiative. Ability to develop professional relationships with a wide range of customers. Desired Skills: Experience in a target-driven telephony sales environment is highly desirable. Hours of Work: Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break) Office-based from Monday to Wednesday; remote work on Thursday and Friday Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature. ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Sales Ledger Controller

£28,000 - £32,000 + Benefits Are you an experienced finance professional looking for your next challenge? We’re hiring a Sales Ledger Controller to join our client’s friendly and dynamic Finance team. This is a fantastic opportunity to play a key role in shaping financial processes and strengthening cashflow for a fast-growing UK-based company with a national footprint.If you enjoy managing accounts receivable, solving problems, and making a difference, this could be the ideal role for you.As Sales Ledger Controller, you’ll take ownership of the sales ledger, credit control, and customer account management. Reporting to the Finance Manager, you’ll be responsible for maintaining accurate financial records, improving credit control procedures, and ensuring strong customer relationships.You’ll work in a fast-paced SME environment with real opportunities for personal and professional development.Key Responsibilities Maintain and audit the sales ledger; post sales invoices and credit notes Lead and improve credit control procedures to reduce aged debt Liaise with customers to recover outstanding payments in a fair, professional manner Provide high-level customer support and help strengthen client relationships Support wider finance functions including reconciliations, reporting, and bookkeeping Essential Skills & Experience: AAT Level 3 (or equivalent) GCSEs (or equivalent) Grade A*–C in English and Maths Minimum 3 years’ experience in an industry finance role Proven experience in credit control / sales ledger roles Excellent Excel, Outlook, and general Microsoft Office skills Confident communicator, both written and verbal Desirable Skills: Experience with Microsoft Dynamics 365 Business Central Knowledge of Power BI or other data analytics tools General ICT literacy and adaptability to new systems What’s in It for You? Competitive salary: £28,000 – £32,000 (DOE) Friendly, supportive team environment Ongoing training and development opportunities Long-term career progression within a growing SME A role where your voice is heard and your impact is visible If you're a skilled finance professional who’s ready to step into a key role, we’d love to hear from you. Click apply to take the next step in your finance career! ....Read more...

Internal Parts Sales Representative

The Job The Company: Selling a market leading brand of Heavy Plant Machinery with excellent reputation in the marketplace. Well recognised international coverage. Excellent team ethic within the business. A global industrial solutions provider with a strong UK footprint Dedicated to delivering reliable and high-quality parts and equipment Work closely with key clients in logistics, construction, and heavy equipment sectors Benefits of the Internal Parts Sales Representative £30,000 - £33,000 basic salary, £42,000 - £45,000 OTE, 25 Days holiday plus bank holidays, 10% Employer pension contribution, Medicash The Role of the Internal Parts Sales Representative Take responsibility for managing a portfolio of existing industrial customers, ensuring satisfaction and repeat business Proactively generate new business opportunities via outbound calls, online research, and digital engagement Schedule and complete an average of 11 meaningful customer interactions each day Maintain accurate and up-to-date records using Salesforce or a similar CRM system Follow up on all assigned leads within a 24-hour window Attend monthly performance reviews with your manager to track progress and set goals Continuously enhance your knowledge through manufacturer and in-house training platforms Prepare quotes, negotiate pricing, and close sales in line with company targets Collaborate effectively with internal teams to ensure smooth order processing and customer support The Ideal Person for the Internal Part Sales Representative Proven background in telesales or outbound B2B account management Strong ability to develop rapport quickly and build long-term customer relationships Commercially aware with a consultative sales approach and persuasive communication style Confident using IT systems and familiar with CRM tools such as Salesforce Comfortable working with numbers, pricing strategies, and margin calculations Motivated self-starter who thrives in a team-oriented environment Industry knowledge relating to vehicle components or engineering parts is a plus Minimum qualification of GCSEs in English and Maths, with further education preferred Multilingual skills (e.g., Arabic) would be advantageous but not essential If you think the role of Internal Sales Representative is for you, apply now! Consultant: Joshua Cumming Email: joshuac@otrsales.co.uk Tel no.: 0208 397 4114 Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. ....Read more...

Apprentice Business Administrator

To enter and update information on a Management Information System (MIS) relating to the Functional Skills (FS) Qualifications obtained by soldiers within the British Army To communicate and liaise with personnel from a variety of national and international Army Education Centres via telephone and email Analyse the FS data on timely and non-timely achievements, withdrawals and enrolments and produce quarterly reports on your findings Provide office support, to include preparing and printing off documents for meetings, and taking minutes To work as part of the MIS Team to manage and monitor the central email address, assigning emails to the correct employee and answering general enquiries Download standard reports from an MIS, using Excel skills to filter, sort and display the data produced by the reports Use the Microsoft Office package to display data in tables, charts and graphs Update Standard Operating Procedures to meet yearly changes reflective of academic yearly changes Create processes and guidance for the tasks within their own role to be able to coach other employees Use Project Management Tools to undertake projects on behalf of the organisation To carry out any other duties as requested by the Quality and Compliance Manager Plan and manage tasks taking account of priority and urgency Training: Business Administrator Level 3 Training will be delivered on site with the employer and remotely with the training provider  Some training will be delivered at the premises of Basingstoke ITEC Training Outcome:Successful completion may enable the apprentice to complete additional apprenticeship at a higher level.Employer Description:WBL services have a contract with the British Army to support and manage the Army's Apprenticeship provision.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Excellent written skills ....Read more...

Territory Manager

JOB DESCRIPTION DAP is looking to hire a Territory Manager to be based out of Southern Ohio, Indiana or Kentucky. Overview The primary responsibility of this position is to manage the day-to-day sales activities and account responsibilities to achieve maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling and training of DAP products and/or related services. Territory includes Southern Ohio, Indiana, Kentucky, and Western West Virginia. Job Description Develop and execute strategic plans by effectively utilizing marketing programs, leveraging field resources, product training, event marketing, and outside sales work-withs. Achieve sales targets for all product categories. Regularly call on all dealers, regional chains, distributors, and prospects in assigned area. Provide support to dealers on product knowledge, end user work, event marketing, and merchandising. Communicate opportunities, issues, trends to management and marketing. Establish relationships with Dealers, Regional & National Wholesalers, and Key End Users Effectively manage T&E and Promotional Budgets Work national 2-Step Wholesale shows that operate within your territory. Other administrative duties required by DAP to succeed in this role. Requirements 1-5 years of relevant sales experience; experience in the home improvement industry preferred. Bachelor's degree Self-starter Very strong verbal communication skills; ability to effectively communicate one-on-one and present to large groups. Strong written communication skills: ability to effectively communicate with customers by email, as well as develop written reports and presentations. Open to 50% High proficiency with Microsoft Excel, PowerPoint and Word Strong interpersonal, organizational, and analytical skills Highly motivated, customer oriented and a self-starter Familiarity with DAP products and working with Home Centers a plus. Benefits Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...

Territory Manager

JOB DESCRIPTION DAP is looking to hire a Territory Manager to be based out of Michigan or Northern Ohio area. Overview The primary responsibility of this position is to manage the day-to-day sales activities and account responsibilities to achieve maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling and training of DAP products and/or related services. Territory includes Michigan & Northern Ohio. Job Description Develop and execute strategic plans by effectively utilizing marketing programs, leveraging field resources, product training, event marketing, and outside sales work-withs. Achieve sales targets for all product categories. Regularly call on all dealers, regional chains, distributors, and prospects in assigned area. Provide support to dealers on product knowledge, end user work, event marketing, and merchandising. Communicate opportunities, issues, trends to management and marketing. Establish relationships with Dealers, Regional & National Wholesalers, and Key End Users Effectively manage T&E and Promotional Budgets Work national 2-Step Wholesale shows that operate within your territory. Other administrative duties required by DAP to succeed in this role. Requirements 1-5 years of relevant sales experience; experience in the home improvement industry preferred. Bachelor's degree Self-starter Very strong verbal communication skills: ability to effectively communicate one-on-one and present to large groups. Strong written communication skills: ability to effectively communicate with customers by email, as well as develop written reports and presentations. Open to 50% High proficiency with Microsoft Excel, PowerPoint and Word Strong interpersonal, organizational, and analytical skills Highly motivated, customer oriented and a self-starter Familiarity with DAP products and working with Home Centers a plus. Benefits Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...

Data Administration Apprentice

Key Responsibilities: Customer Service: Process and key customer sales orders accurately Handle incoming queries by phone and email, resolving issues at first contact where possible Provide cover during holiday periods or busy spikes Update our internal systems with customer feedback or requirements Sales & Marketing Support: Analyse customer product ranges, spot gaps and recommend improvements Populate data templates and upload product listings Conduct initial customer research and share insights with your Account Manager Distribute marketing collateral to customers and partners Help customers navigate our platforms day-to-day Run and format sales reports from our ERP system Audit customer sites for product merchandising and update copy/imagery Join screening or information-gathering calls with customers Extra Projects & Coaching: Tackle ad-hoc tasks across other teams (training provided!) Work with your dedicated coach to set goals and track progress Contribute to our sustainability and compliance initiative Desired Personal Qualities: No prior experience needed - just an interest in sales, data and tech Friendly, confident communicator (verbal and written) Highly organised with a great eye for detail Self-motivated, enthusiastic and eager to learn Strong IT skills (you’ll pick up our systems in no time!) Our values - who we are at heart: Customer First: Their success is our success Integrity: Be bold, be honest, do what’s right Care: It’s who we are, not just what we do Collaboration: We win together Investment: We grow so everything around us does too Training: Data Technician Level 3 Training Biweekly classes (length 3-hours) alternating between Data+ and Excel/Power BI (N.B.: Exams optional) Training Outcome:After successfully completing the Data Technician Level 3 course, you will have the opportunity to progress to a more senior position within the company and take on more responsibilities.Employer Description:Safety First Aid is a market-leading manufacturer and wholesaler of high-quality first aid and safety supplies for the workplace, home, travel and leisure. We work with resellers and distributors across the UK in multiple sectors including retail, education, catering, hospitality, industrial and more.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Production Manager

Catfoss Recruitment Ltd are currently in partnership with a well-established UK market leader and they are looking to recruit a Production Manager on a permanent basis.Production Manager3 direct reports, 40+ indirect reports, all aspects of the manufacturing operation including the production facilities (buildings, plant, equipment)Mon - Fri DaysProduction Manager Job PurposeResponsible for all aspects of manufacturing and the manufacturing team. In a high-volume low-value bespoke printed product environment, ensure that the departmental teams are effectively trained, managed, developed and deployed to meet both customer and company objectives.To actively review performance in a metrics driven environment, driving and supporting continuous improvement programs to achieve manufacturing efficiency at optimal total cost. Optimising throughput and ensuring that operations are aligned with the skills and processes to meet our service delivery lead time objectives. Embrace the fundamental aspects of lean and ‘theory of constraints’ applying them to high-volume bespoke printed products, while adopting a collaborative and coaching based management approach.Working in conjunction with the Managing Director and other members of the management team to develop and implement strategies and processes that ensure the achievement of key operational results in line with the overall business strategy and in compliance with all relevant legislation.Key Responsibilities & Critical Success Measures• Manage all aspects of production in line with KPI targets and achievement of monthly sales targets, by value and volume• Establish and execute daily, weekly and monthly production plans to minimise order backlogs and ensure service delivery aligns with agreed KPI targets• Provide and deliver clear and concise reporting to relevant stakeholders of manufacturing progress against agreed plans, clearly identifying all risks and mitigations• Plan and deliver motivational and inspiring coaching, support, and personal development initiatives for all manufacturing employees in line with company and individual objectives• Develop appropriate production metrics to support the achievement of KPI’s• Ensure compliance and alignment with ISO 9001 and 14001 procedures ensuring accreditations are maintained along with compliance with Health, Safety and Environmental Legislation• Work in close collaboration with sales, customer service and e-commerce to support the generation of new sales and product opportunities, while ensuring a timely conversion of sales leads into orders• To be an integral and influential member of the senior management team of the business• Develop a program to implement aspects of Lean principles, the Theory of Constraints, and 5S where appropriate• Collaborate with HR to maintain the employee Training Matrix- create employee development programs, succession plans and performance management objectives• To be a driver of change within the business• Collaborate with HR to recruit individuals for the production department promoting job applications from candidates of all backgrounds, regardless of gender, race, religion, age, disability, sexual orientation or marital status• Create and implement operational solutions that drive volume growth to be achieved in the most cost-effective way whilst maximising the asset utilisation• Support the Managing Director to develop and deliver the annual operating budget to achieve the long-term business objectives and profitability targetsProduction Manager Functional Competencies• Make timely, clear decisions. Take responsibility for actions, projects and people• Demonstrate initiative, act with confidence and work under own direction in support of the agreed business objectives and culture• Recognise and reward the contribution of others, adapt to the team and build team spirit• Actively listen and consult with others, communicate proactively• Set clearly defined objectives, plan activities and projects well in advance and take account for potential changing circumstances• Track and monitor performance against deadlines and milestones• Focus on customer needs and satisfaction• Set and maintain high standards for quality and quantityProduction Manager Knowledge, Skills, Experience• Ability to manage high-volume low-value bespoke product mix in a short lead time and quick turnaround from commercial experience gained in a print manufacturing environment• Strong leadership skills with the ability to optimise team performance and development with a collaborative approach• Dedicated to focus on continuous improvement, driving change and excellence in the business• Excellent knowledge of Environment and Health and Safety legislation and Employment Law in collaboration with the QESH manager to ensure compliance• Knowledge of manufacturing IT systems and business planning tools• Lean practitioner with a proven track record in continuous improvement and ‘theory of constraints’Production Manager Personal Characteristics• Pragmatic problem solver, with the ability to contend & deliver with conflicting constraints• A self-reliant individual who has the interpersonal skills to interact at all levels of the business• Engaging and motivating leader who can interact in a positive way both internally and externallyProduction Manager previous suitable job titles: Manufacturing Manager, Production Leader, Manufacturing Leader, Production Supervisor, Manufacturing SupervisorPlease apply ASAP ....Read more...

Level 3 Administration Office Support Apprentice

We expect that all our team members will learn basic mobile tech support tasks such as porting customer numbers and simple troubleshooting for connectivity and handset issues. There are opportunities to expand the scope of the role, including marketing activities such as writing blogs or helping to design client reach-out initiatives, subject to the candidates' skills set. While we allow remote working, the role will be primarily at our office in Covent Garden. Part of the training will involve being based at one of our clients in Woking (all travel expenses are covered by the firm). The apprentice is expected to work at least 30 hours, with an hourly rate of £8.50. All work-related travel is paid for. The responsibilities of this role include: Administrative point of contact for customer orders, for new numbers, cancellations, and porting of connections. Coordinates the ordering, delivery and invoicing of mobile phones, accessories and SIM cards. Updates customer records and coordinates with customers the preparation of Purchase Orders and other documents requested by the network providers. Actively communicates with the team and updates the Account Manager and Finance department about purchases and orders. Liaise with network suppliers/vendors to ensure services are delivered on time to our customers. Ensure that customers have a positive experience when working with the team. Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing the necessary mandatory training and units associated with the apprenticeship. The apprentice will be required to complete: Employment Rights and Responsibilities. Skills, Knowledge, and Behaviours. Standard and End Point Assessment. Functional Skills in English, Maths, and ICT (if required). Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Potential permanent position within the company.Employer Description:Billmonitor helps clients to choose and manage mobile phone services, facilitating better decision making through improved cost monitoring and reporting. Combining our proprietary software with a dedicated team, Billmonitor finds the mobile plan that works best for its clients, saving them money and time. We are also truly independent of any mobile network. Our clients are private and public sector organisations, ranging from small firms with less than 10 employees to multinational organisations.Working Hours :Monday to Friday, between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills ....Read more...

Inside Sales Representative - Northeast

JOB DESCRIPTION Essential Functions: Evaluation and understanding of specifications from start to close of order. Expectations to search for opportunities, and if there is no strong Territory Manager relationship, the Inside Sales Representative will handle the account. Works closely with Area Managers and Territory Manager on strategic planning and pricing. Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management. Maintains accurate files and records involving Stonhard accounts through Stonhard's Salesforce CRM system. Minimum Requirements: Two (2) plus years of related experience, preferably in industrial, construction or commercial industries. Experience with specifications and bid documents. Proficiency with takeoff software to create and process bids. Prior knowledge of Genereal Contracting community and GC bidding process. Required travel can be up to 50% in the field. Ability to proactively identify opportunities and quickly implement solutions. Demonstrated excellent oral and written communication, presentation, time management, organization and planning skills. Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365. You must possess a valid driver's license and reliable transportation. Must be able to work in a high volume, fast paced environment. Strong organizational and math skills. Ability to work independently from a home office. Physical Requirements: While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite. Preferred Requirements: BS Degree Compensation Expectations: Base Salary Range: $65,000 - $85,000 Bonus Potential (1st/2nd year averages): approx. $5,000 - $15,000 Average Bonus Potential (veterans): approx. $15,000 - $35,000 Supplemental Pay Types: Car allowance These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law. In additional to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.Apply for this ad Online! ....Read more...

Early Years Apprenticeship

Alerting the Nursery Practitioner of: All personal concerns in relation to the development, care or safety of any child Dealing with any specific parent requests or any known changes in circumstances that would affect a child, such as marital issues, new pregnancies, new partners etc. Performing door duty (welcoming parents individually and politely when they drop off and collect their child(ren)) when directed by the Deputy Manager Assisting Nursery Practitioners with the set-up and preparation of rooms and outdoor area in line with weekly plans Implementation of planned activities as indicated by daily plans Taking responsibility for nappy changes and maintenance of the corresponding log sheet To read, understand and adhere to our Safeguarding Children and Child Protection policy and procedures Attend safeguarding training to ensure knowledge is up-to-date Training: Early Years Educator Level 3 Apprenticeship Standard Functional Skills in English and maths if required Training Outcome: After completing the apprenticeship, the right candidate can expect a full-time position within the nursery as a Room Leader if there is availability Employer Description:To provide a safe, stimulating and happy environment for each child in our care recognizing that the welfare of the child is paramount. To promote equality and diversity; our policy opposes any discrimination on the grounds of race, ethnicity, ability, religion. To work in partnership with parents and take account of any needs arising from race, culture, language and religion; to treat all children as individuals. To provide opportunities for all children to develop at an appropriate rate comfortable for them. To share information and advice with parents, welcoming them into the nursery at any time - whether for formal or informal discussions - confidentiality is respected. To ensure a non-discriminatory environment for staff and parents alike at all times. To work in partnership with other professional bodies To provide challenging activities led by qualified and skilled staff whilst following the EYFS framework (Early Years Foundation Stage) guidelines. Parents / carers will benefit from a range of on-site services, including parent consultations.Working Hours :Monday - Friday. Shifts may very from 9.00am to 5.00pm, 10.00am to 6.00pm, 9.00am to 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience ....Read more...

Food Safety Auditor

Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...

Food Safety Auditor

Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...

Food Safety Auditor

Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...

Food Safety Auditor

Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...