Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 8am - 5pm Monday - Friday
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hook area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Hook
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Parts Sales Advisor vacancy:
- Salary: Up to £32,000 per annum
- Potential bonus opportunity
- 44 Hours - Monday to Friday with alternate Saturday mornings
- Employee Assistance Programme
- Pension
- 20 days holiday (increase with service)
- Permanent Role
I have a fantastic opportunity for an experienced Parts Sales Advisor to join a leading Aftermarket Parts team based in the Tamworth area.
Parts Sales Advisor roles and responsibilities:
- Organise current stock and keep stock levels replenished.
- Flexibility to take on ad hoc duties to support the business including work in the warehouse.
- Maintain Customer relationships with customer service excellence to promote future transactions.
- Follow company policies and procedures when processing transactions.
- Ensure all deliveries are achieved in a timely manner.
- Aim to achieve best possible price when purchasing from our suppliers.
- Answer incoming calls with a motivation to secure sales.
- Work with the Branch manager and Team to drive sales and achieve set KPIS/SLAs
- Efficiently process transfers to meet company / client expectations.
- Continue to build customer base to expand sales opportunities.
Skills and experience required as a Parts Sales Advisor:
- Excellent Customer Service skills
- Previous Truck and Trailer parts experience is essential.
- Confident in all forms of communication (Telephone / Written)
- IT Literate.
- Work well in a team, and self-motivated to drive personal performance.
If you want to hear more about the Parts Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Parts Sales Advisor £32,000 Parts Sales Tamworth
Parts Advisor / Parts Supervisor /Parts Manager / Parts Jobs / parts sales / TPS
....Read more...
Parts Advisor
Location of the Parts Advisor role: Brighouse
Salary: up to £30k (DOE)
Hours: Monday to Friday plus Saturday rota
A Brighouse based company is seeking a proactive and customer-focused Parts Advisor to join our busy team. You’ll play a key role in supporting the workshop and retail customers by supplying the right parts, maintaining stock levels, and ensuring excellent service.
Key Responsibilities
Identify, source, and supply vehicle parts to retail customers, workshop, and trade accounts
Provide accurate advice on parts availability, pricing, and compatibility
Process orders efficiently using the dealer management system
Receive, check, and store incoming stock deliveries
Monitor and maintain stock levels to ensure availability
Handle customer enquiries at the counter, over the phone, and via email
Build strong relationships with customers and colleagues
Assist with stock control, returns, and warranty parts processes
About You
Previous experience as a Parts Advisor or in a similar automotive parts role (preferred)
Knowledge of commercial vehicle parts advantageous, but not essential (training provided)
Strong IT and administration skills
Excellent communication and customer service skills
Ability to work well in a fast-paced team environment
Reliable, organised, and detail-oriented
Benefits of the Parts Advisor role :
Competitive salary package
Working for a well-established, reputable company
Training and career development opportunities
Supportive team environment within a well-established company
If you’re a motivated individual with a passion for the motor trade and first-class customer service, apply for the Parts Advisor position today or contact Maisie at E3 Recruitment.....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
? Managing customer bookings via phone and online and updating the service diary.
? Liaising with workshop managers and technicians to coordinate jobs efficiently.
? Sourcing parts, calculating labour costs, and preparing accurate job pricing.
? Building and upselling customer work, including preparing vehicle reports.
? Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
? Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
? Strong understanding of motor vehicles and the automotive trade.
? Skilled in customer engagement and handling enquiries professionally.
Shift:
? Monday - Friday: 8am to 5.30pm
? 1 in every 3 Saturdays: 8.00am to 1.00pm.
? 1 hour lunch break
What's on offer
? Competitive salary.
? 22 days Paid holidays and bank holidays.
? Company pension scheme.
? Employee discounts
? Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy ....Read more...
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanet position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Uxbridge area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanet position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Uxbridge area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
* Managing customer bookings via phone and online and updating the service diary.
* Liaising with workshop managers and technicians to coordinate jobs efficiently.
* Sourcing parts, calculating labour costs, and preparing accurate job pricing.
* Building and upselling customer work, including preparing vehicle reports.
* Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
* Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
* Strong understanding of motor vehicles and the automotive trade.
* Skilled in customer engagement and handling enquiries professionally.
Shift:
* Monday - Friday: 8am to 5.30pm
* 1 in every 3 Saturdays: 8.00am to 1.00pm.
* 1 hour lunch break
What's on offer
* Competitive salary.
* 22 days Paid holidays and bank holidays.
* Company pension scheme.
* Employee discounts
* Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor
Salary: £32,500 per annum + benefits
Location: Avonmouth
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8.30am to 5.30pm - No Weekends
About the Role We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Avonmouth. Working within a busy parts department, youll support technicians and workshop staff by ensuring the right parts are available at the right time.
Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Benefits
- Competitive salary of £32,500 per annum.
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Avonmouth, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customers’ orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3.
Visited within the workplace every 28 days by a skills coach.
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks.Training Outcome:Full-time Service Advisor.
Mentor. Employer Description:Trucks, buses or vans: MAN Truck & Bus is one of Europe’s leading commercial vehicle manufacturers. As a result, MAN addresses three coinciding challenges in the areas of e-mobility, digitalisation and automation. Our aim: By the end of the decade, we will have developed a fully autonomous, zero-emission truck.Working Hours :Monday to Friday, working hours TBC, (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
An opportunity has arisen for a Parts Advisor with 2 years of experience to join a well-established automotive parts distributor specialising in wholesale and retail supply of vehicle components and accessories.
As a Parts Advisor, you will be assisting trade customers with parts enquiries, managing orders, and supporting sales growth.
This full-time permanent role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Handling customer enquiries via phone, email, and face-to-face
? Accurately identifying required parts using provided details
? Preparing price estimates and checking product availability
? Processing orders from multiple suppliers
? Building and maintaining strong customer relationships
? Proactively developing new business opportunities
? Completing administrative duties including invoice and payment processing
What We Are Looking For
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Parts Consultant, Service Advisor or in a similar role
? Proven experience of 2 years in parts advisory.
? Confidence in using Electronic Parts Catalogues (EPCs)
? Strong organisational abilities with attention to detail
? Professional communication skills, both written and verbal
? Ability to prioritise and manage multiple tasks efficiently
What's on Offer
? Competitive salary
? Performance-related bonus scheme
? No evening or weekend working required
? Generous holiday allowance plus bank holidays
? Employee discounts on products and services
? Free on-site parking
? Regular company events promoting a positive team environment
This is a fantastic opportunity for a Parts Sales Advisor to join a respected organisation and play a key role in their ongoing success.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest a....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
? Act as primary contact for customers, managing bookings and providing workshop updates.
? Maximise workshop efficiency by scheduling jobs and upselling additional services.
? Process repair authorisations, warranty claims and accurate invoicing.
? Maintain vehicle service records and ensure parts are ordered promptly.
? Conduct pre- and post-service customer communications to ensure satisfaction.
? Keep reception area presentable and comply with all health & safety standards.
? Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
? Previously worked as a Service Advisor or in a similar role.
? Ideally have experience working with HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
Shifts:
? Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
? 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus if you introduce your technician friends (£1500!)
? Paternity pay - Full 2 weeks pay
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important In....Read more...
Optical Assistant / Optical Customer Service Advisor – Milton Keynes Full Time | Basic Salary £24,654.38 + £2,880 Bonus | Excellent Benefits
Zest Optical are working alongside a leading optical lens manufacturer to recruit an Optical Assistant / Customer Service Advisor at their Milton Keynes site.
This role is ideal for an experienced Optical Assistant who enjoys building relationships with patients and colleagues, but is now looking to move into a customer service role within optics. You’ll be working with a premium brand known for supplying high-quality ophthalmic lenses to independent opticians across the UK.
Optical Customer Service Advisor – Key Responsibilities
Handle incoming enquiries from opticians regarding pricing, product availability, and lead times
Build professional relationships with customers, ensuring their needs are understood and met
Receive and process orders accurately via phone, email, and online systems
Make proactive calls to keep customers informed and promote relevant products and upgrades
Recommend product promotions and special offers to customers over the phone
Contribute to departmental targets, promotions, and incentives
Requirements
Previous experience as an Optical Assistant, Optical Advisor, or in a similar optical role (essential)
Basic practical knowledge of optics, lenses, and frames
Previous customer service experience
Confident using Microsoft Office applications and customer/order management systems
Strong attention to detail with the ability to process orders accurately and efficiently
Excellent verbal and written communication skills
Personable, professional, and proactive in approach
Key Benefits
Basic Salary: £24,654.38 (in line with National Living Wage)
Bonus: £2,880 per annum
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (paid as overtime)
Bi-weekly rota:
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback on health checks (dental, optical, etc)
Access to Employee Assistance Programme
Excellent training and career development opportunities
If you are an Optical Assistant looking for a new challenge away from the shop floor but still within the optical industry, this could be the ideal next step in your career.
Apply Now
If you’re an Optical Assistant ready for a new challenge in a professional and supportive environment, click Apply Now to take the next step in your optical career.....Read more...
An opportunity has arisen for a Parts Advisor with 2 years of experience to join a well-established automotive parts distributor specialising in wholesale and retail supply of vehicle components and accessories.
As a Parts Advisor, you will be assisting trade customers with parts enquiries, managing orders, and supporting sales growth.
This full-time permanent role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
* Handling customer enquiries via phone, email, and face-to-face
* Accurately identifying required parts using provided details
* Preparing price estimates and checking product availability
* Processing orders from multiple suppliers
* Building and maintaining strong customer relationships
* Proactively developing new business opportunities
* Completing administrative duties including invoice and payment processing
What We Are Looking For
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Parts Consultant, Service Advisor or in a similar role
* Proven experience of 2 years in parts advisory.
* Confidence in using Electronic Parts Catalogues (EPCs)
* Strong organisational abilities with attention to detail
* Professional communication skills, both written and verbal
* Ability to prioritise and manage multiple tasks efficiently
What's on Offer
* Competitive salary
* Performance-related bonus scheme
* No evening or weekend working required
* Generous holiday allowance plus bank holidays
* Employee discounts on products and services
* Free on-site parking
* Regular company events promoting a positive team environment
This is a fantastic opportunity for a Parts Sales Advisor to join a respected organisation and play a key role in their ongoing success.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor Buckingham£30,000 - £38,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company and is in need of a Parts Advisor to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Advisor you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Advisor Will Include:* First point of contact for customers - providing quotes and technical support * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Parts Advisor You Will Have:* Knowledge of Parts is ideal * Customer service experience is needed * Self starter personality and motivated * Live commutable to Buckinghan area If interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Parts and Service Coordinator Harwich
£35,000 - £40,000 basic + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts and service coordinator looking to work for a family run business? If so, this is a great opportunity to join a truely great culture!
Work for a company who can offer you job security and provide their employees with training aimed at improving and furthering their skillset. A great opportunity for a parts and service coordinator looking for a job for life.
This leading firm manufactures industrial machinery and have been established for a long time - they have great relationships with clients and a reputation that speaks for itself. As a parts and service coordinator you will benefit from unparalleled job security whilst being able to be part of a great, friendly team.
Your Role As A Parts and Service Coordinator will include:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Scheduling for the Engineers * Provide expert technical advice to customers * Provide quotes upon enquiries The Successful Parts and Service Coordinator Will Have:
* A background from a parts / service coordinator role * Some technical knwoledge * Self starter attitude and organisation skills * Live commutable to Harwich
Please apply or contact Georgia Daly for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, service coordinator, spare parts, harwich, essex, felixstowe, chelmsford, colchester
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer Service Practitioner level 2
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company
Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday- Friday, 9.00am- 5.00pm (Breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. The apprentice may also be required to attend college for a couple of days every few months at the DAF Academy in Nottingham.
An apprentice’s training includes:
Industry recognised standard qualification
Level 1/2 Functional Skills in maths and English (if required)
Level 3 Customer Service Specialist Apprenticeship Standard
End-Point Assessment (EPA)
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:At Hyundai Birmingham West, our mission is to provide exceptional service that exceeds customer expectations, ensuring growth and security for all.
We are a family-owned dealership with a proud history of serving motorists across Shropshire, Herefordshire and the West Midlands for over 70 years. Established in 1953 by Mr. Derrick Grieveson under the name Worcester Carsales, our business has grown significantly while staying true to its customer-first values.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Level 2 Customer Service Practitioner apprenticeship standard, Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position for the right candidate on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:Drive operates 29 franchise outlets for Vauxhall, MG, Leapmotor, Hyundai, Citroën and Peugeot in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit..Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities
....Read more...
This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities
....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Responsibilities
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Responsibilities
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
