By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard qualification
Functional skills in maths and English if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time - one weekend working day. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Are you looking for a long-term opportunity in a hands-on, team-oriented environment? Do you have access to your own transport (essential due to rural location) along with a can do attitude? If so please read on!We are currently recruiting a Warehouse Assistant / Yard Assistant to join our busy roofing supplies warehouse in Wokingham. This is a full-time, permanent role with a well-established company offering stability, career development, and a strong team culture.This position offers the chance to become part of a supportive, proactive team within the construction supplies sector. While previous experience is welcome, it's not essential-the company provide full training to help you succeed. If you are hardworking, physically capable, and committed to excellent service, we want to hear from you.You'll be working with a variety of roofing and construction materials in an outdoor environment, managing stock, preparing orders, and interacting directly with customers. No two days are the same, and your contribution will be valued as part of our ongoing growth.The company are looking for someone who demonstrates a strong work ethic, a positive and professional attitude, and a willingness to take initiative. You'll play a key role in maintaining an organised and safe yard and warehouse while delivering a high standard of service to customers.Key Responsibilities:
Loading/unloading deliveries (by hand or forklift)Stock sorting, grading, and movementPicking and packing customer ordersSupporting customers on-siteMaintaining a clean, safe working environmentFlexibility to support other business areas when needed
What They're Looking For:
A proactive, can-do attitude (essential)Warehouse/yard experience (advantageous but not required)Counterbalance Forklift licence (preferred, but training can be provided)Good communication, literacy, and numeracy skillsA methodical, safety-conscious approach to tasksStrong customer service skills and team spiritFlexibility and reliabilityOwn transport required due to a rural location as there are no suitable public transport services.
Hours:
Monday to Friday: 6:30am - 4:30pmOccasional Saturday mornings: 7:30am - 11:00am (paid as overtime)
What's On Offer:
Competitive salary with overtime pay24 days holiday + bank holidaysFree on-site parkingCompany pension & life insurance (after probation)Annual pay reviews and performance bonusesTraining and development opportunities
Apply Today!If you're looking to build a rewarding career in the roofing supplies industry and believe you'd be a great fit for this role, we encourage you to apply. Please submit your CV via the link provided. We look forward to hearing from you.....Read more...
Assistant Manager – Retail Norwich, Norfolk | Full-time | Salary up to £31,000 per annum dependant on experience
Are you an experienced retail leader looking for your next challenge in a multi-departmental environment? We’re working on behalf of a long-standing, family-run retailer with over a century of heritage to find a dynamic Assistant Manager to join the leadership team at their flagship Garden & Leisure Centre in Norwich.
This is a fantastic opportunity to play a key role in delivering a first-class customer experience across a vibrant and diverse department store — including home living, fashion, furniture, Christmas, and BBQ ranges.
What You'll Be Doing:
Supporting senior retail leadership to ensure an outstanding customer journey.
Coaching and developing department leads and their teams to maintain high standards and drive sales.
Working closely with the Store Manager to improve performance across retail, hospitality, and gardening operations.
Leading recruitment and ensuring new starters are well-trained and confident.
Acting as Duty Manager across all areas of the business.
Managing customer feedback with a solution-focused approach.
Overseeing rotas, staffing levels, and holiday planning.
Driving performance through strong leadership and effective performance management.
What We’re Looking For:
Previous experience as a Manager or Assistant Manager in a multi-departmental retail environment is essential.
A natural leader with the ability to coach, motivate, and inspire.
Strong commercial awareness and a drive to enhance customer service and profitability.
A background in hospitality or gardening is desirable due to the cross-functional nature of the site.
Why Join?
You’ll be joining a well-established and community-focused business that blends traditional values with modern retail practices. With a supportive team and a strong local presence, this is an opportunity to make a real impact and grow your career in a respected and thriving environment.
Role overview and Benefits:
39 hours per week, 5 days out of 7 (weekend and Bank Holiday working expected)
6 weeks annual leave (inclusive of Bank Holidays).
4 weekly pay i.e. 13 payments per year
Up to 20% employee discount across all stores
Enhanced Pension Scheme with 4 x Life Assurance
Free Medical Insurance (currently through BUPA)
Discretionary annual bonus
Ongoing training & development and progression opportunities
Free onsite parking
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Understand the needs of customers and deliver the best possible outcomes through excellent customer service.
Provide support and training to customers using information communications technology (ICT) equipment and software.
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information – including referral to other services as appropriate - in a timely fashion.
Oversee and provide customers with guidance in the use of self-service equipment.
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities.
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation.
Contribute to the compilation of statistical returns, and any other general administrative duties.
Responsible for locking and unlocking, as necessary, acting as keyholder.
Specific individual and shared targets and objectives are defined annually within the performance management framework.
Training:Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:After completion of the apprenticeship, you may have the opportunity to progress to a Customer Services Assistant.Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :Please note that this role will require weekend working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Understand the needs of customers and deliver the best possible outcomes through excellent customer service
Provide support and training to customers using information communications technology (ICT) equipment and software
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion
Oversee and provide customers with guidance in the use of self -service equipment
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation
Contribute to the compilation of statistical returns, and any other general administrative duties
Responsible for locking and unlocking, as necessary, acting as keyholder
Specific individual and shared targets and objectives are defined annually within the performance management framework
Training:
Customer Service Practitioner Level 3 Apprenticeship Standard
Training Outcome:
After completion of the apprenticeship, you may have the opportunity to progress to a Customer Services Assistant
Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :Please note that this role will require weekend working. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without Level 2 English will need to achieve this level prior to taking the End-Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend work (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
The successful applicant will gain experience in all aspects of being an optical assistant in an optometrist practice.As a well respected independent opticians, we would be delighted to help the candidate grow in the industry and develop their skills to become a valued member of our team.
An optical assistant works under supervision in an optical practice to assist people with choosing frames and lenses. They will also carry out initial assessments before an eye examination such as autorefraction and checking eye pressures as well some supplementary checks, such as Ocular Coherence Tomography, visual field analysis and ultra wide fundus imaging. They will also help in the day to day running of the practice by making appointments and helping patients with queries.
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort.
Basic frame repairs.
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements .
Ordering prescription glasses and contact lenses in for the customer.
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers.
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits.
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
Explaining offers and products to customers.
Taking payments from customers.
Being able to problem solve with basic optical concerns.
Understanding business KPIs and how they affect the practices profitability.
Training:One day per week - online learning.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:Youngs Opticians has provided exceptional vision care to the people of Stanley for over 50 years. We provide excellent eye care to all ages, with comprehensive vision and eye health exams as well as supplying a wide range of designer eyewear. We are experienced, professional Optometrists and take pride in offering an excellent service to all of our customers whether they are looking for glasses, contact lenses or simply just an eye test.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Saturday, 9.00am - 12:30pm (can be flexible).Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Working within the Accounts Department as an Accounts/Administration Assistant Apprentice.
Communicating with Customer/Clients via emails/digitally, telephone and also on person with other departments and service users
Use of IT Systems
Administration Duties
Updating /data entry
Filing Picking Notes
Sales invoices/ Visa payments
Dealing with internal and external post
Responsible for post room activities
Data Processing and updating Purchase Invoices
Dealing with queries with Branch Manager & Suppliers
Answering Telephone Calls
Learning Purchase Ledger System
Sales Remittance
Banking Procedures Balance Bank Cumulative
Bank and Payment Transactions
Updating Cash Book
Cash and Visa Receipts
Training:
Business Administration Level 3
Functional Skills Maths & English Level 2 (if required)
Min 20% OTJT
EPA
No day release- inhouse training
Training Outcome:Can progress within business to Team Leader L3.Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.Working Hours :Monday-Thursday 8.30am-5.00pm & Friday 8.30am-4.30pm.
1/2 Hour Lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:Pharmacy Services Assistant Level 2.Training Outcome:We believe in investing in our people. Upon successful completion of the level 2 apprenticeship, for the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications such as the Pharmacy Technician Level 3 Apprenticeship.Employer Description:Glodwick Pharmacy provide a range of services including prescription, healthy living and vaccination services. We aim to provide our customers and community with a high level of service in everything we do and work together as a team of qualified pharmacy professionals to serve our community. We pride ourselves on delivering high levels of customer service, so a friendly disposition is important to us and being a team player, to ensure we can collectively serve our customers to a high standard.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Are you an Assistant Manager keen on career development and with a real passion for food, wine and hospitality?This company can offer you:
Great company & a stable businessWSET training28 days holidayOpportunity for developmentWorking with some amazing Industry leading people
What will you do?
Manage the food and beverage service in the restaurant, heading up a team of 25Ensure team members maximize all sales opportunitiesHelp the team consistently maintain brand standards and high levels of customer serviceHandle all guest inquiries in an appropriate and professional mannerManage team member schedules, stock, and wastage levels
What you will have?
Previous experience in pubs or restaurantExperience in supervising a teamAbility to demonstrate delegation skillsFlexibility to respond quickly and positively to a range of work situationsA passion for developing others to be part of a winning team
....Read more...
My client is an established law firm who specialise in residential property and have been through an exceptional period of growth over the last 5 years.
They are looking for additional Remote Working Conveyancing Fee Earners to join their growing team due to further ambitious plans to expand.
You will be responsible for handling a caseload of transactions, providing conveyancing for clients and delivering completions within the required timeframes as per the terms of their auction transactions.
Ideally, you will be used to working within a fast-paced environment and handling files at every stage of the conveyancing process.
On top of effectively managing your caseload, you will also be responsible for providing an excellent customer service to clients and third-parties, as well as maintaining internal relationships across the business.
You will work with your assigned Conveyancing Assistant, allocating and delegating tasks to assist with the delivery of targets and timeframes. You will be used to working in a fast paced and driven environment.
Key responsibilities will include:
- You will handle your own case load of around 65-75 files, working in an organised and effective manner in order to hit deadlines.
- You will work collaboratively with your assigned Conveyancing Assistant(s) and Sales Progressor, allocating and delegating tasks to assist with the delivery of targets and timeframes.
- You will use your strong customer service and relationship building skills to liaise with buyers, vendors, and solicitors on their transactions, providing regular updates to ensure files are progressed to completion as quickly as possible.
- You will obtain and check land registry documents and title deeds (if the land is unregistered), drafting legal documents, including but not limited to contracts and Land Registry documents.
- You will ensure all files comply with the company policies and the regulatory framework including CLA, SRA and solicitor account rules.
- You will present yourself and your firm in the best way to your partner agents, their clients your team and everyone else involved in the transaction.
The successful candidate will have:
- Previous experience as Conveyancer, be a licensed conveyancer or equivalent or Solicitor NQ up to 5 years PQE
Minimum 12 months case handling experience required with the ability to title check Freehold/Leasehold and unregistered
- Have excellent time management skills and ability to multitask and prioritise work
- Have attention to detail and problem-solving skills
- Have the ability to work under pressure and to strict deadlines with a proactive approach
- Work well in a fast-paced environment
Whats in it for me?
Salary is £32k-£38k with a bonus scheme upto £5k per annum. They have an incredible benefits package including 24 days annual leave, birthday off, buy/sell holiday, Income protection, BUPA Private Healthcare and plenty more!!!!
If you are interested in the above Remote Working Conveyancing Fee Earner role, please call Tracy Carlisle on 0161 9147 357 or forward your most recent CV to t.carlisle@clayton-legal.co.uk
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
My client is an established law firm who specialise in residential property and have been through an exceptional period of growth over the last 5 years.
They are looking for additional Remote Working Conveyancing Fee Earners to join their growing team due to further ambitious plans to expand.
You will be responsible for handling a caseload of transactions, providing conveyancing for clients and delivering completions within the required timeframes as per the terms of their auction transactions.
Ideally, you will be used to working within a fast-paced environment and handling files at every stage of the conveyancing process.
On top of effectively managing your caseload, you will also be responsible for providing an excellent customer service to clients and third-parties, as well as maintaining internal relationships across the business.
You will work with your assigned Conveyancing Assistant, allocating and delegating tasks to assist with the delivery of targets and timeframes. You will be used to working in a fast paced and driven environment.
Key responsibilities will include:
- You will handle your own case load of around 65-75 files, working in an organised and effective manner in order to hit deadlines.
- You will work collaboratively with your assigned Conveyancing Assistant(s) and Sales Progressor, allocating and delegating tasks to assist with the delivery of targets and timeframes.
- You will use your strong customer service and relationship building skills to liaise with buyers, vendors, and solicitors on their transactions, providing regular updates to ensure files are progressed to completion as quickly as possible.
- You will obtain and check land registry documents and title deeds (if the land is unregistered), drafting legal documents, including but not limited to contracts and Land Registry documents.
- You will ensure all files comply with the company policies and the regulatory framework including CLA, SRA and solicitor account rules.
- You will present yourself and your firm in the best way to your partner agents, their clients your team and everyone else involved in the transaction.
The successful candidate will have:
- Previous experience as Conveyancer, be a licensed conveyancer or equivalent or Solicitor NQ up to 5 years PQE
Minimum 12 months case handling experience required with the ability to title check Freehold/Leasehold and unregistered
- Have excellent time management skills and ability to multitask and prioritise work
- Have attention to detail and problem-solving skills
- Have the ability to work under pressure and to strict deadlines with a proactive approach
- Work well in a fast-paced environment
Whats in it for me?
Salary is £32k-£38k with a bonus scheme upto £5k per annum. They have an incredible benefits package including 24 days annual leave, birthday off, buy/sell holiday, Income protection, BUPA Private Healthcare and plenty more!!!!
If you are interested in the above Remote Working Conveyancing Fee Earner role, please call Rebecca Davies on 0151 2301 208 or forward your most recent CV to r.davies@clayton-legal.co.uk
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Customer Services Assistant will help to provide an effective and efficient telephone answering service for the Customer Services Centre, providing professional, appropriate and accurate advice either by telephone, email, web chat or in writing when dealing with enquiries to maximise Right First Time resolution. The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Customer Services Assistant will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.78
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.71 with 0.28 store specific allowance
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English,Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 5.00am - 10.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 5.00am - 10.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Finance AssistantSalary: £22,400 pro rata (full-time equivalent £28,000) Contract: Permanent, Part-time Working hours: 30 hours a week, Monday to Friday, flexible hours, 3 days in the Oxford office Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE)
About Ethical Property
Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK, providing office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security, and working alongside like-minded organisations offers them influence-enhancing networking opportunities. The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester. Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
The Post
The Finance Assistant role will be responsible for the management of the accounts receivable functions for Ethical Property and The Social Justice and Human Rights Centre, and provide support for accounts payable.
The Finance Assistant will report to the Finance Manager.
Finance Responsibilities
Using accounting software, QuickBooks and Sage Intacct.Sales ledger • Ensuring sales invoices are raised for rent, management of monthly tenant recharges, raising booking invoices for meeting and conference rooms, and any ad hoc sales invoices as required.• Processing the monthly direct debit collections from tenants.• Ensure invoice entries for conference and meeting room bookings are uploaded to the finance system from the booking system. • Applying tenant changes (e.g., moves in and out, downsizing/upsizing) in the finance system.• Management of tenant deposits, including processing any refunds.• Management of the ledger, including allocation of receipts, customer statements.• Responding to customer queries and requests.• Support and cover for the Credit Controller, working to resolve outstanding debt in a timely manner.• Provide debtor reports to Finance Manager and relevant Centre Manager and Conference Sales Co-ordinator on a monthly basis. • Ensure all sales ledger paperwork is scanned and filed.
Other tasks • Posting bank receipts (including direct debits) from customers. • Support for accounts payable when needed.• Assisting with tasks such as VAT return and audit.• Other reasonable finance-related tasks.
Person Specification
Personal competencies and skills:• Collaborative approach with strong teamwork skills.• Customer-focused approach to providing a finance service.• A high level of personal organisation
Essential skills and experience:• AAT part-qualified or passed finalist.• Ability to act quickly and effectively using their own initiative.• Meticulous attention to detail.• Good organisational skills and the ability to prioritise work, multi-task and remain flexible.• Ability to work under pressure and to tight deadlines.• Excellent communication skills at all levels.• To be able to work alone and as part of a wider team.• To be trustworthy, personable and reliable.• A commitment to provide a good service to our tenants and colleagues.• Excellent IT skills, including computerised accounts packages and Microsoft Office - at least to an intermediate level in Excel.• A commitment to social and environmental issues.
Contractual Details The post is part-time, working 30 hours a week, Monday to Friday. The working hours will be between 9 am – 5 pm and can be set to a pattern that suits the employee. Two days a week can be worked remotely if preferred. The salary will be £22,400 pro rata (£28,000 FTE) a year. The role is based in Oxford.
Benefits include 25 days' holiday entitlement (pro-rata), in addition to all statutory public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, as well as other benefits. Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Finance AssistantSalary: £22,400 pro rata (full-time equivalent £28,000) Contract: Permanent, Part-time Working hours: 30 hours a week, Monday to Friday, flexible hours, 3 days in the Oxford office Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE)
About Ethical Property
Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK, providing office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security, and working alongside like-minded organisations offers them influence-enhancing networking opportunities. The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester. Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
The Post
The Finance Assistant role will be responsible for the management of the accounts receivable functions for Ethical Property and The Social Justice and Human Rights Centre, and provide support for accounts payable.
The Finance Assistant will report to the Finance Manager.
Finance Responsibilities
Using accounting software, QuickBooks and Sage Intacct.Sales ledger • Ensuring sales invoices are raised for rent, management of monthly tenant recharges, raising booking invoices for meeting and conference rooms, and any ad hoc sales invoices as required.• Processing the monthly direct debit collections from tenants.• Ensure invoice entries for conference and meeting room bookings are uploaded to the finance system from the booking system. • Applying tenant changes (e.g., moves in and out, downsizing/upsizing) in the finance system.• Management of tenant deposits, including processing any refunds.• Management of the ledger, including allocation of receipts, customer statements.• Responding to customer queries and requests.• Support and cover for the Credit Controller, working to resolve outstanding debt in a timely manner.• Provide debtor reports to Finance Manager and relevant Centre Manager and Conference Sales Co-ordinator on a monthly basis. • Ensure all sales ledger paperwork is scanned and filed.
Other tasks • Posting bank receipts (including direct debits) from customers. • Support for accounts payable when needed.• Assisting with tasks such as VAT return and audit.• Other reasonable finance-related tasks.
Person Specification
Personal competencies and skills:• Collaborative approach with strong teamwork skills.• Customer-focused approach to providing a finance service.• A high level of personal organisation
Essential skills and experience:• AAT part-qualified or passed finalist.• Ability to act quickly and effectively using their own initiative.• Meticulous attention to detail.• Good organisational skills and the ability to prioritise work, multi-task and remain flexible.• Ability to work under pressure and to tight deadlines.• Excellent communication skills at all levels.• To be able to work alone and as part of a wider team.• To be trustworthy, personable and reliable.• A commitment to provide a good service to our tenants and colleagues.• Excellent IT skills, including computerised accounts packages and Microsoft Office - at least to an intermediate level in Excel.• A commitment to social and environmental issues.
Contractual Details The post is part-time, working 30 hours a week, Monday to Friday. The working hours will be between 9 am – 5 pm and can be set to a pattern that suits the employee. Two days a week can be worked remotely if preferred. The salary will be £22,400 pro rata (£28,000 FTE) a year. The role is based in Oxford.
Benefits include 25 days' holiday entitlement (pro-rata), in addition to all statutory public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, as well as other benefits. Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Key responsibilities and accountabilities:
Assisting the accounts team with day-to-day matters, including processing customer and supplier invoices and payments, reconciling accounts and producing simple reports.
What we are looking for:
The desire to succeed in a career in finance and accountingMust have high attention to detail
Excellent organisational skills
Able to multitask, plan and organise workload to meet tight deadlines
Must be able to work unsupervised and well under pressure
Training:
The learner will be studying the Accounts or Finance Assistant Level 2 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.
Training Outcome:Opportunity to progress in a fast-growing company, lots of departments allowing them to have a career in a company.Employer Description:Adaptainer Limited is a shipping container sales and leasing company engaging in all aspects of containerised equipment used for shipping, storage and accommodation. Today the company is regarded as a leader in the marketplace and technical innovator of intermodal containers. We take pride in our customer service and making sure the customer receives the best experience from order to delivery.Working Hours :Monday - Friday, between 9am and 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Key responsibilities will include:
Administration & Paraplanning
Business Submission – creating illustrations, submitting & writing business (i.e. Suitability letters, CFRs, & iBusiness work)
Salesforce input and data reports
Producing personalised illustrations and up to date wealth accounts
Liaising with administration centres regarding client transactional fund information
Client switches, surrenders, critical yield calculation, dealing with letters of authority and liaising with external providers
Management of pipeline business
Actioning meeting notes and keeping Client file up to date
First point of contact for a high net-worth client base. Dealing with incoming enquiries and managing service level standards
Work on Self-Service systems
PA Duties
Diary management
General administration support, including diary management, appointment making, meeting and greeting clients
Word and Excel is essential
Training Outcome:Upon successful completion of the apprenticeship a full time permanent postion may be offered where available.Employer Description:We offer a virtual assistant package to support businesses with their office requirements.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Working within a team environment
Completion of apprenticeship work on time
Training:Pharmacy Services Assistant Level 2.Training Outcome:Full-time permanent role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship.Employer Description:Hollytree Pharmacy is an independent, pharmacy situated in Kent. We are committed to providing excellent services and professional advice for you and your family. We are looking for a new apprentice to be able to fit in with our team and support the local community with excellent customer service. We are looking for an apprentice to fit in with our values and who is looking for a long term career within the pharmacy industry.Working Hours :Monday - Saturday, between hours of 9.30am - 7:30pm
Shifts will be decided after interview.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions- Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.71 with 0.54 hotspot allowance- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Communication skills,Customer care skills,Team working....Read more...
Parts Advisor Main Dealership Cambridge
Salary: £24,000 £26,000 basic | OTE £28,000 £29,000
Location: Cambridge
We are working with a reputable main dealership in Cambridge who are looking to recruit an experienced Parts Advisor to join their aftersales team.
Key Responsibilities:
- Handling parts enquiries in person, over the phone, and via email
- Ordering, receiving, and managing stock levels
- Advising customers and workshop staff on correct parts
- Processing orders efficiently and accurately
- Ensuring excellent customer service is provided at all times
Requirements:
- Previous experience as a Parts Advisor (main dealership experience preferred)
- Strong communication and organisational skills
- Ability to work well in a team and under pressure
- Kerridge or similar DMS experience desirable
Benefits:
- Salary: £24,000 £26,000 basic | OTE £28,000 £29,000
- Manufacturer training and development
- Friendly, professional working environment
If you\'re a motivated Parts Advisor looking to join a well-established main dealer in Cambridge, apply today with your CV.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor Trade, Engineering, OEM and related industries.
We are recruiting across the UK for Parts Advisor, Senior Parts Advisor, Parts Supervisor, Parts Manager, Trade Parts Advisor, Aftersales Parts Advisor, Motor Factor Parts Advisor, Parts Sales Executive, Parts Specialist, Parts Counter Assistant, Vehicle Parts Advisor, Commercial Parts Advisor, Workshop Parts Advisor, Parts Administrator, and other related roles.
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
