Key Responsibilities (under supervision and with training):
Front Office & Reception:
Acting as the first point of contact for visitors, parents, staff, and students, providing a welcoming and professional reception service.
Answering and directing telephone calls, taking messages accurately.
Managing the school's main email inbox, forwarding enquiries as appropriate.
Signing in/out visitors and ensuring safeguarding procedures are followed.
Communication & Marketing Support:
Communicating professionally with parents via phone and email, providing information and responding to general enquiries under guidance.
Assisting with the creation and distribution of school newsletters, ensuring content is accurate and engaging.
Supporting the maintenance and updating of the school's social media pages with approved content, announcements, and events.
Assisting with the preparation of other school communications, including letters and general announcements.
Administrative Support:
Maintaining and updating pupil records (both manual and electronic) with accuracy and confidentiality, adhering to GDPR guidelines.
Processing incoming and outgoing mail.
Photocopying, scanning, and filing documents efficiently.
Assisting with the management of school registers and attendance records.
Supporting the organisation of school events, trips, and meetings.
Managing school supplies and stationery, placing orders as required.
Providing administrative support to the School SENDCo, which may include managing appointments, maintaining SEND records, and assisting with communication related to pupil support plans.
Financial Administration (basic support):
Assisting with the processing of school dinner money and other payments (all online)
Supporting the school's finance officer with basic tasks as needed.
General Office Duties:
Maintaining a tidy and organised office environment.
Providing general administrative support to the Headteacher, SLT, and teaching staff as required.
Adhering to all school policies and procedures, especially those relating to safeguarding, health and safety, and data protection.
Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:Upon successful completion there could be the opportunity to progress to:
School office administrator
Finance administrator
School secretary
Employer Description:The Oaks Primary School in Ipswich is part of ASSET Education which is a school trust made up of 16 schools based in Suffolk.
The Oaks Primary School recently achieved 'Outstanding' from Ofsted for the second time (2018 and 2024).
The school caters for pupils aged 3-11 years old the school currently has 451 pupils on roll.Working Hours :Monday to Friday - term time only - term dates can be found on the ASSET website. Start time 8.30am until finish time 3.30pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
About the role
You will be responsible for supporting our centralised complaints function helping to ensure adherence with the Financial Conduct Authority’s dispute resolution rules and supporting our delivery of consumer duty regulations through the prevention of customer detriment. You’ll play a key role in logging, tracking, and coordinating complaint cases, ensuring timely responses and accurate records.
Duties will include:
Log and track complaints accurately within internal systems.
Monitor complaint inboxes and ensure timely allocation and updates.
Support the complaints team in maintaining records and case files.
Liaise with customers, internal teams and appointed representatives as required.
Assist in preparing data for reporting and regulatory submissions.
Training:Compliance and Risk Officer Apprenticeship Level 3.
Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry. Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues. It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA).
Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance. Also included in the apprenticeship:
ICA Public Workshops.
Optional Microsoft Specialist Skills.
Application of skills.
Development Sessions.
Portfolio of Evidence.
Professional Discussion.
Interview.
For each module, learners benefit from attending small, scheduled online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use.. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:Service Desk Technician, Engineer roles, DevOps, other areas of Tech support.Employer Description:We're transforming our industry with the best mortgage journey, which is only made possible by ensuring we empower our people to be their best at work, aligned to our core values. Our team are connected by our values we call our 'DNA'. Our DNA runs through everything we do at MAB and guides us on our journey for everyone to be their best self. https://www.mortgageadvicebureau.com/recruitment-page/ please see our video here to hear it from our very own people!Working Hours :You will be responsible for supporting our centralised complaints function helping to ensure adherence with the Financial Conduct Authority’s dispute resolution rules and supporting our delivery of consumer duty regulations.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Handling incidents within your area and conducting initial investigations.
Ensuring scene preservation when necessary.
Providing quality service to victims and witnesses of crime and anti-social behaviour.
Identifying vulnerable individuals and ensuring their safety.
Participating in briefings, operations, and other policing activities.
Attending court as needed and exercising designated powers set by the Chief Constable.
Training:The 12–15-month training programme combines practical and theory-based learning. Your training will start with two classroom phases, lasting around 3 months, based at Ponteland alongside other PCSO's on your course.
From the essentials like safety training and first aid to decision making and communication skills, your study will encompass all the skills and knowledge you need ready for the next step in your training. Some of your study will be delivered as tutorials, role-plays, self-study or e-learning.
As part of the second phase of your training, you’ll start work in frontline policing. You’ll be based at a police station alongside your experienced colleagues in a neighbourhood team. You’ll be working one-to-one with an experienced tutor who will support you in putting your learning into practice as part of your operational duties.
You’ll also have the opportunity to shadow experienced PCSOs out and about in the community.
Please note, vacancies are available across the force area. We are unable to guarantee you a particular location.Training Outcome:Once you’ve successfully completed all the elements of the PCSO training, you’ll be awarded a level 4 Diploma in Community Policing Practice. This leads to your end point assessment and achievement of the Police Community Support Officer Apprenticeship.
We are committed to helping you continuously develop in your role to take your career in any direction. You will have access to resources such as mentoring programmes, leadership training, in-house soft skill development and more. Employer Description:Our purpose at TeamNP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. What's more, we're proud to have been rated as 'good' on our most recent inspection for building, supporting and protecting our workforce.
You can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.Working Hours :As we’re a 24/7 service, you’ll need to be flexible to work shifts - days, evenings and weekends.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Physical fitness,Relationship building,Prioritisation,Resilient,Keen to learn....Read more...
Your duties will include;
Support for the Pupil;
Establish good working relationships with pupils, acting as a role model and setting high expectations as part of a key worker role.
Provide consistent support to all pupils, responding appropriately to individual pupil needs.
Promote inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Promote self-esteem and independence, employing strategies to recognise and reward achievement within established school procedure.
To observe and assess children in accordance with development matters.
Use specialist (curricular/learning) skills/training/experience to support pupils.
Support for the Teacher;
Provide minimal clerical/administration support (e.g. photocopying, typing, filing, collecting money, etc.)
Assist with the display of children’s work.
Establish and maintain an appropriate learning environment under the supervision of the teacher.
Contribute to lesson planning, evaluating and adjusting lessons/work plans as appropriate.
Monitor and evaluate pupils’ responses to learning activities through observation and planned recording of achievement against pre-determined learning objectives.
Provide objective and accurate feedback and reports as required, to the teacher on pupil achievement, progress and other matters, ensuring the availability of appropriate evidence.
Be responsible for keeping and updating records in agreed format with the teacher, contributing to reviews of systems/records as requested.
Assess routinely using observation and accurately record achievement/progress.
Promote positive values attitudes and good pupil behaviour, dealing promptly with conflict and incidents and encouraging pupils to take responsibility for their own behaviour in line with established school policy.
Liaise sensitively and effectively with parents/carers as agreed with the teacher within role/responsibility and participate in feedback sessions/meetings with parents under teacher’s supervision.
The post holder may reasonably be expected to undertake other duties commensurate with the level of responsibility that may be allocated from time to time.
Training:
Qualification - Level 3 Teaching Assistant Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday, 8.30am - 3.45pm (45 minute lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Are you an experienced marketing professional with good content creation experience, graphic design, and video editing skills? Are you looking to join a busy, thriving business and take an opportunity to help deliver an operation marketing strategy covering a number of disciplines? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Marketing Officer for a socially aligned procurement framework in the West Midlands. Informed Recruitment are a specialist provider of resource to the Property & Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. This role is offered on a 50/50 home-office hybrid basis.The objective of the role will be to provide the Marketing Manager with direct assistance in delivering the strategic marketing strategy and assist with operational duties. Your day-to-day duties will cover marketing the company brand and services to key markets; building relationships with the marketing teams of customers for joint releases; produce content for the annual calendar of activities; plan and prepare individual projects; help, plan, and organise exhibitions and events; management website content and presentation; web traffic monitoring and reports; manage a forward plan of articles, testimonials, case studies and videos; manage and maintain a newsletter and distribution list; competitor analysis and market research; and process documentation.Essential Skills
A successful background in a marketing capacity, both online and offline, with a strong understanding of sales and marketing principles.
Strong in Digital Content Creation tools (Such as Adobe Creative), graphic design, and video editing.
Self-starter with a positive approach, attention to detail, good time management against deadlines, and the ability to coordinate and improve service provision.
A track record working in busy environments, prioritising tasks, handling multiple varied tasks at any given time.
Highly Desirable / Will Strengthen Application
Web content management systems.
Web traffic monitoring systems, such as Google Analytics.
Experience of the current Social Property market and the challenges that it faces.
Experience of procurement and/or knowledge of procurement frameworks.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with 50% of the time spent in an office in central Birmingham, and 50% working. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Training
Your full role and responsibilities will be set out by your employer.
NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in Maths and English (if required)
Qualifications Required:
Strong written and spoken English – Essential
Basic IT knowledge and digital literacy – Desirable
Willingness to learn and grow within a business environment – Essential
Skills Required:
Excellent communication and interpersonal skillsStrong organisational and planning abilitiesAbility to work independently and as part of a teamAttention to detail and a proactive attitudeReliable, motivated, and eager to develop professionally
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development ManagerProject Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Are you looking for something more than ‘just a job’, if so you are in the right place! We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities and the option to be Cambridge or Home based with relevant travel.Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment is fast paced and agile as we work to deliver services to the UK public sector.As a successful PM already, you will love the idea of working closely with clients and stakeholders to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service teams, you will strive for great customer experience and uncover new opportunities to deliver cloud based SaaS projects and clear business benefits for our customers.Is this you? Responsibilities:
Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants and development teams to ensure products are delivered to client’s specifications on time and on budget.Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues as presented, escalating to the Head of Project Delivery as appropriate.Maintain ongoing communications with all stakeholders including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.Manage the project and programme risks, issues and dependencies and the interfaces between projects as well as third party contributions to the project and programme.Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.Oversee governance arrangements in line with the Arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders.
Requirements:
Minimum 3 years experience of managing software delivery projects and programmes that involve significant business change.Experience of delivering software development projects to external customers.Project management experience with strong leadership skills across:
Planning, governance & reportingStakeholder & team managementRAID & Change managementBudget management
Comfortable with Google suite & PM tools.Good commercial acumen with an understanding of delivering client satisfaction whilst maximising business value.Self-motivated, methodical and conscientious.Strong interpersonal skills with the ability to build positive relationships, instil confidence and influence change and business transformation.A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordingly.Willing to travel very occasionally to customer sites throughout the UK.Previous experience of working with or in a public sector and familiar with the local government procurement process.Previous experience of delivering projects based on the Salesforce platform.A background in leading client accounts in a consultancy environment with a track record of successful client management and growth.Relevant project management qualification (Agile/Prince2/MSP/APM etc).
How to ApplyIf interested, please click on the link provided and you will be redirected to the company’s website to complete your application.Equal Opportunities StatementArcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.....Read more...
This apprenticeship offers the opportunity to develop essential workplace skills while gaining hands-on experience in office administration and project management.The successful candidate will be able to demonstrate excellent communication and organisational skills, the ability to prioritise workloads effectively, and a structured approach to tasks. This is an excellent opportunity for someone with a keen eye for detail, a proactive mindset, and a willingness to learn in a dynamic office environment.
Duties and Responsibilities:
Office Administration:
Maintain stock levels and place orders for office supplies, equipment, and lunch for pod/office days
Ensure the office environment is tidy, safe, and well-maintained, including monitoring maintenance needs and restocking first aid kits
Set up desks and assist with basic workstation assembly
Organisation and distribute incoming and outgoing mail and collect parcels from reception
Meet and greet visitors and assist with booking internal meetings rooms
Assist in organising company events and staff engagement activities
Collate employee messages for anniversaries and other occasions
Project & Team Support:
Provide general administrative support to the Project Management team
Assist with preparing 1:1 meeting notes for Project Managers
Produce end-of-month timesheets for clients
Assist with diary management of DPOs
Assist with scheduling client meetings with support from the project team
Commercial Support:
Provide general administrative support to the Commercial Team
Assist with updating and drafting proposal templates for prospect clients
Support with updating client logos on a monthly basis
Assist with task management for the commercial team
Recruitment & Onboarding Support:
Support HR with onboarding tasks including preparing onboarding packs
Update and maintain staff directories
Update stakeholders’ availability on our recruitment platform
Book final interviews and send final interview documentation to recruiting managers
Schedule post probation personal development meetings for employees
Send out probation meeting documents to relevant employees and respective line managers
Coordinate post-probation caricatures to be created for employees
Assist with weekly recruitment reports
Data Entry & System Maintenance:
Assign and prioritise incoming invoices within our client management system
Send reminder emails to Service Level Agreement (SLA) managers regarding upcoming renewals
Update invoice records in excel document, ensuring flagged entries are corrected
Maintain cleanliness and accuracy of CRM tabs, ensuring relevant information is up to date
Training Outcome:
This apprenticeship offers structured learning and development opportunities, with the potential to progress into a full-time administrative role upon successful completion of the programme
Employer Description:About Us
The DPO Centre is a leading Data Protection Officer resource centre, delivering expert data protection and privacy advice, and access to skilled and experienced resources whenever and wherever it is needed.
We have one of the largest teams of Data Protection Officers available. Having worked with over 1,000 clients across a wide range of sectors, our team of privacy professionals are exceptionally well placed to deliver the knowledge, experience and expertise required by our clients.
Headquartered in London, England, we also have an office in Toronto, New York and a network of offices throughout Europe, with our European operations centred in Dublin, Ireland and Amsterdam, The Netherlands.
What we do:
The DPO Centre exists to reduce the burden of complying with data protection laws and to enable organisations to use compliance as a differentiator that increases organisational value. We support organisations to establish and maintain robust privacy frameworks and we deliver the knowledge and experience required to understand the risks, improve trust and increase customer and stakeholder engagement.
We offer a range of valuable services and flexible packages, meaning clients select the level of support that is right for them, whether that be a one-off consultancy project, or ongoing long-term support.
We provide:
• Outsourced Data Protection – from a single DPO one day per month, to your entire privacy office
• Data protection consultancy and interim support services
• EU, UK & NIS representative services
• Data protection training and awareness
• Email and telephone data protection advice line
Our Culture:
Our #ONETEAM philosophy is a fundamental element of our success, it sets us apart from our competitors, and enables us to consistently build on our core values of Respect, Adapt and Deliver.
At The DPO Centre, we value skills and nurture talent to create an inspiring workplace. We know that our people are our greatest asset and the best results come from teamwork and collaboration.
Our mission is to inspire and develop one remarkable team that delivers the extraordinary.Working Hours :Monday – Friday 09:00am – 5:30pm.
Hybrid working with 3 days in our Ipswich Office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Willingness to learn....Read more...
To support the Communications Manager in the creation and implementation of a Communications Strategy
Assist the Communications Manager with the day-to-day handling of all marketing tasks including engaging with stakeholders, social media, website maintenance, email marketing, and producing online and offline literature
Support with the planning and delivery of marketing plans and campaigns, including researching, developing and implementing creative ideas and solutions
Assist with the evaluation and reporting of marketing and communication activities (including social media, Google, SEO and email marketing), using various tools and methods to measure and demonstrate impact and effectiveness
Develop design, writing, photographic, video and other relevant skills to create professional content and campaigns
Create and deliver high-quality written, visual and (potentially) audio content for various channels, ensuring it is creative, accurate, accessible, consistent and aligned with the council's brand and tone of voice
Build and maintain positive relationships with internal stakeholders and support the management of communications mailboxes
To work closely with the Community Services Manager and Community Events Officer in supporting the creation of marketing materials and publicity for Town Council events, including but not limited to the Christmas Lights Switch-On, Town Awards, Taste of Thame and Thame Art Crawl
To provide cover in the Information Centre as required, where you will provide exceptional customer focused service, manage enquiries in person, over the phone and by email, in an efficient, courteous, and competent manner, and direct enquiries to the correct member of staff or agency, as appropriate
To help administer the sale of products in the Information Centre and tickets for various events and activities including acting as a box office for the Thame Players Theatre
Establishing and maintaining up-to-date knowledge of answers and solutions to a broad range of issues affecting residents, businesses, and visitors to Thame to enable a resolution to most enquiries
To ensure effective handover to colleagues when covering roles and responsibilities
To provide administrative support to the team as required for example with the Thame Good Neighbour Scheme, hiring of the Town Hall, meeting administration, event support, organisation of markets, town signage, projects, grant applications and advertising boards
To promote and provide support as required with any project, function, or activity
To prepare correspondence when necessary
To maintain accurate financial records as required and during the absence of other team members, the administration of petty cash and payments received
To undertake research as and when required
To ensure that office procedures are adhered to and assist with the continuous improvement of systems and processes to ensure efficiency and best practice as required
To play a flexible role as part of a small administrative team to ensure the smooth running of the daily operational services; supporting officers and managers with administration tasks to aid the delivery of the Council’s wider objectives
To successfully complete apprenticeship training by meeting regularly with your apprenticeship assessors and internal verifier, travelling to training when required and completing all assessments material in a timely fashion
Training:
You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification, Level 3 Multi-channel Marketer qualification, with 20% time out of the workplace for study, training and assessments
Your training will be a via a blended learning approach, with online sessions with an assessor and hands on training within the workplace providing you with all you require to be successful
Training Outcome:
Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector
This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors
Employer Description:Thame Town Council is the parish authority for Thame, which has a population in excess of 12,500. We are committed to representing the people of Thame and providing many key local services. Thame Town Council consists of 16 councillors who are elected for four years at a time in the same way as for other councils. The last elections were held in May 2023. Vacancies that arise between elections may be filled through a by-election (if requested by 10 electors) or co-option. Each year, councillors choose a chairperson from among their number who becomes the Mayor. Thame Town Council is an elected body in the first tier of local government. We play a vital role in representing the interests of the community of Thame and work to improve the quality of life and the local environment. In addition, the council plays a key role in influencing other decision-makers such as planning authorities.Working Hours :Monday to Friday. Predominantly office-based with some flexible working arrangements. This is fixed term contract of 20 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
