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Administrator/Personal Assistant

Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley. The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant. Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Benefits of this role: Hourly pay of £17.00 to £20.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses with over 750 to choose from – fully funded by us Comprehensive support from the dedicated team throughout the package This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Business Systems Team Leader

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. Business Systems Team Leader General Purpose of the Job: Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals. The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing. This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions. The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective. The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues. Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements. Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Assist in establishing EDI governances, along with implementing these governances Write functional, technical and data specifications and documentation Coordinate SAP functional and development resources on EDI projects Perform and coordinate testing Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing) Manage EDI specific master data and cross references Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP. Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions. Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment. Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness. Supervise support personnel and/or Jr. Business Analyst Manages medium-scale SAP projects with teams of 5 or more participants. Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability. When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits. Designs and implements high quality, information systems business solutions, on-time and within budget. Develops and implements quality testing protocols. Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc. Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training. Acts as liaison to software vendors. Is actively involved in software and/or functional user groups. Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters. Additional Job Functions: (Other Less Critical Job Activities) Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. 3+ years' experience in the Integrated Business Planning (IBP) modules 5+ years SAP implementation experience. S4 Hana experience preferred 3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes Experience with SAP PP/DS & Digital Manufacturing are a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration. Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support. Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps. Experience working with Trading Partners and EDI service providers. Must have good analytical and problem solving skills in order to carry out their daily functions effectively. Experience with SAP BTP, middleware tools, and integration platforms is a strong plus. They must have the capability to work well in a team-based environment as well as on their own. Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Integration knowledge on ODATA/Webservice API interface development Demonstrate strong formal and informal communication skills including: written, oral and team. Reads, writes, and communicates fluently in English. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT or business is preferred, but not required. Practical Work Experience Required: 5+ years of experience with EDI document standards (ANSI X12, EDIFACT) 5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Hands-on experience with SAP IBP modules and planning functionalities. ABAP experience is an asset. Integration knowledge on ODATA/Webservice API interface development Note: Some of the experiences and time frames may be concurrent. Special Knowledge and Skill: In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements. Proficiency in analysis, design and testing techniques. Working knowledge of many computing platforms. Working knowledge of several relational databases. Working knowledge of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-25%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...