Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role • Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.• Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.• Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.• Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.• Collaborate with existing clients to identify opportunities for additional growth and support new business generation.• Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.• Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull-time, permanent
We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in.
Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards • Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards • Delivering Internal Audit Training to clients • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies • Other bespoke services from time to time, depending on the needs of the company
Who are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a ‘can-do’ attitude, which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role, you will need to have the following essential skills:
• Client liaison and negotiation skills • High levels of computer literacy • Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy, with great time management • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continual improvement
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
A leading group of independent Opticians are looking for a full time Mobile Optometrist to join their independent Opticians in the heart of Edinburgh.
Optometrist - Role
Working between branches in Edinburgh and the surrounding areas
Working with a successful group of high end independent Opticians
Given a rota 3 months in advance
Focus on patient care
Testing times are 40-50 minutes
Advanced equipment including an OCT
Optix software
Close teams who share ideas and input into the business
Continuous training and support
Full time including most Saturdays – 9am to 5.30pm
Salaries ranging from £45,000 to £55,000 depending on experience
Uplift for being mobile
34 days holiday including bank holidays
Travel expenses paid beyond central Edinburgh
Professional fees paid
Staff and family/friends discounts
Being part of a company that cares
Optometrist - Requirements
Fully qualified Optometrist registered with the GOC
Full Clean Driving Licence
Will put the patient first
Wants to help develop and grow the business
Wants to be a part of a friendly, close knit team
Excellent communication skills
Passionate about Optometry
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Zest Optical are currently working alongside an independent practice in Woolwich, London to recruit a Dispensing Optician into their team.
This is an opportunity to join an environment where patient experience is the #1 priority. Supported by a fully qualified team and with access to a range of the finest products and latest dispensing technologies, you are well equipped to provide best-in-class service to each patient visiting.
Dispensing Optician – Role
Independent environment with a total focus on care and patient journey
Offering a wide range of unique designer brands
Access to cutting-edge lenses and the latest dispensing technology
Building lasting relationships with patients through personalised service and care
Family feel environment with the support of an excellent qualified team
Forward-thinking business with opportunities for growth and development
Dispensing Optician – Requirements
Positive track record within the optical industry
Somebody who has a passion for elite level care and service and is happy to go above and beyond
Must be calm, comfortable and confident at all times when talking to patients
Dispensing Optician – Benefits
Paying up to £38,000
Access to private health
Professional fees
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard qualification
End-Point Assessment (EPA)
Functional Skills in English if required
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
Functional skills English if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Your duties will include:
Providing chairside dental assistance.
Caring for patients in the dental surgery.
Administrating the dental appointments and referrals.
Understanding of emergency procedures in a dental environment.
Maintaining a clean environment.
Understanding how to prevent cross-infection.
Training:City & Guilds Level 3 Extended Diploma in Dental Nursing. Structured learning can be tailored to the individual and the flexibility of the workplace. We can offer remote group delivery twice a month on our April and October cohorts or as a role on role off programme for one-to-one remote teaching. Additional sessions will be offered in person in the college to provide additional support and revision. Assessment will take place in the workplace (the number of visits will vary depending on each individual).Training Outcome:A potential position to progress onto Dental Manager or Dental Oral Care Educator. Employer Description:This is a family Generalised Dental Practice. We take care of patients from babies to elderly. With caring for elderly patients in mind we carry out Domiciliary Dental Visits to care homes. We see people who are nervous of dental care and the whole team work together to make the experience as comfortable as possible.Working Hours :Monday to Friday. Rota system (hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Patience....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship standard qualification
Functional Skills in English if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional skills English if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
An opportunity has arisen for an experienced Assistant Accountant / Bookkeeper to join a well-established family-run business providing haulage, plant hire, and waste services across Kent and the South East.
As an Assistant Accountant / Bookkeeper, you will beproviding day-to-day support to the Accounts Manager across a range of financial tasks in a fast-paced office environment. This full-time role offers salary range of £31,000 - £35,300.
You will be responsible for:
? Managing purchase and sales ledgers.
? Carrying out credit control procedures.
? Processing payroll (preferably using IRIS software).
? Performing regular bank reconciliations.
? Preparing VAT and CIS returns.
? Assisting with the production of monthly accounts.
? Maintaining accurate records and supporting general administration tasks.
What we are looking for:
? Previously worked as an Accounts Assistant, Bookkeeper, Finance Assistant, Assistant Accountant, Accounts Administrator, Junior Accountant, Accounting Assistant, Accounts Assistant Manager, Assistant Accounts Manager or in a similar role.
? At least 5 years of experience in bookkeeping.
? Background in payroll processes and software (IRIS preferred).
? Hands-on experience with Sage Accounts Professional
? AAT Level 2 (or equivalent) qualification or higher.
? Confident with VAT and CIS return preparation.
? Skilled in Microsoft Office (Excel, Word and Outlook).
Shift:
? Monday - Friday: 8:00am - 4:30pm
What's on offer:
? Competitive salary
? On-site parking
? Casual dress policy
? Supportive working environment
This is a fantastic opportunity for an Accounts Assistant to join a thriving business in a stable, long-term role with real responsibility.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either b....Read more...
An opportunity has arisen for an experienced Senior Bookkeeper to join a well-established family-run business providing haulage, plant hire, and waste services across Kent and the South East.
As a Senior Bookkeeper, you will beproviding day-to-day support to the Accounts Manager across a range of financial tasks in a fast-paced office environment. This full-time role offers salary range of £31,000 - £35,300.
You will be responsible for:
? Managing purchase and sales ledgers.
? Carrying out credit control procedures.
? Processing payroll (preferably using IRIS software).
? Performing regular bank reconciliations.
? Preparing VAT and CIS returns.
? Assisting with the production of monthly accounts.
? Maintaining accurate records and supporting general administration tasks.
What we are looking for:
? Previously worked as an Senior Accounts Assistant, Assistant Accountant, Accounts Supervisor, Senior Finance Assistant, Senior Bookkeeper, Finance Officer, Junior Accountant, Assistant Finance Manager, Junior Accounts Manager, Accounts Assistant, Bookkeeper, Finance Assistant, Accounts Assistant Manager, Assistant Accounts Manager or in a similar role.
? At least 5 years of experience in bookkeeping.
? Background in payroll processes and software (IRIS preferred).
? Hands-on experience with Sage Accounts Professional
? AAT Level 2 (or equivalent) qualification or higher.
? Confident with VAT and CIS return preparation.
? Skilled in Microsoft Office (Excel, Word and Outlook).
Shift:
? Monday - Friday: 8:00am - 4:30pm
What's on offer:
? Competitive salary
? On-site parking
? Casual dress policy
? Supportive working environment
This is a fantastic opportunity for an Accounts Assistant to join a thriving business in a stable, long-term role with real responsibility.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will b....Read more...
An opportunity has arisen for an experienced Accounts Assistant / Bookkeeper to join a well-established family-run business providing haulage, plant hire, and waste services across Kent and the South East.
As an Accounts Assistant / Bookkeeper, you will beproviding day-to-day support to the Accounts Manager across a range of financial tasks in a fast-paced office environment. This full-time role offers salary range of £31,200 - £35,360.
You will be responsible for:
? Managing purchase and sales ledgers.
? Carrying out credit control procedures.
? Processing payroll (preferably using IRIS software).
? Performing regular bank reconciliations.
? Preparing VAT and CIS returns.
? Assisting with the production of monthly accounts.
? Maintaining accurate records and supporting general administration tasks.
What we are looking for:
? Previously worked as an Senior Accounts Assistant, Assistant Accountant, Accounts Supervisor, Senior Finance Assistant, Senior Bookkeeper, Finance Officer, Junior Accountant, Assistant Finance Manager, Junior Accounts Manager, Accounts Assistant, Bookkeeper, Finance Assistant, Accounts Assistant Manager, Assistant Accounts Manager or in a similar role.
? At least 5 years of experience in bookkeeping.
? Background in payroll processes and software (IRIS preferred).
? Hands-on experience with Sage Accounts Professional
? AAT Level 2 (or equivalent) qualification or higher.
? Confident with VAT and CIS return preparation.
? Skilled in Microsoft Office (Excel, Word and Outlook).
Shift:
? Monday - Friday: 8:00am - 4:30pm
What's on offer:
? Competitive salary
? On-site parking
? Casual dress policy
? Supportive working environment
This is a fantastic opportunity for an Accounts Assistant to join a thriving business in a stable, long-term role with real responsibility.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role,....Read more...
An opportunity has arisen for a Diagnostic Technician to join a well-established automotive dealership selling and servicing a range of car brands offering new and used vehicles, repairs, MOTs, and parts.
As a Diagnostic Technician, you will be diagnosing complex vehicle systems and performing routine servicing and repairs within a supportive, professional workshop environment.
This full-time permanent role offers a basic salary of up to £37,500, OTE £45,000 and benefits.
You will be responsible for:
? Completing service, maintenance, and repair work efficiently and to a high standard
? Deliver quality work and fix problems right the first time to keep customers happy.
? Conduct video inspections of vehicles to spot problems and identify additional service opportunities.
? Update workshop management on the status of ongoing work.
? Carrying out vehicle health checks and reporting on any additional work required
? Supporting and mentoring colleagues with technical guidance.
What we are looking for
? Previously worked as a Diagnostic Technician, Vehicle Technician, Vehicle Mechanic, Car Mechanic, car Technician or in a similar role.
? Recognised motor vehicle qualification (IMI, City & Guilds NVQ Level 3 or equivalent)
? Ability to work independently as well as part of a team
What's on offer
? Competitive Salary
? Company car scheme (up to two vehicles with insurance, servicing, and breakdown cover included)
? Exclusive staff discounts across servicing, parts, MOT, and new vehicles
? Generous employer pension contribution
? 22 days annual leave plus bank holidays, rising with service
? Enhanced family leave policies
? Employee assistance programme and occupational health support
? Personal accident insurance with worldwide cover
? Health cash plan for everyday medical expenses
? Comprehensive training and career development opportunities
? Toolbox insurance and technician upskill programme
? Efficiency and performanc....Read more...
An opportunity has arisen for a Diagnostic Technician to join a well-established automotive dealership selling and servicing a range of car brands offering new and used vehicles, repairs, MOTs, and parts.
As a Diagnostic Technician, you will be diagnosing complex vehicle systems and performing routine servicing and repairs within a supportive, professional workshop environment.
This full-time permanent role offers a competitive salary and benefits.
You will be responsible for:
? Completing service, maintenance, and repair work efficiently and to a high standard
? Deliver quality work and fix problems right the first time to keep customers happy.
? Conduct video inspections of vehicles to spot problems and identify additional service opportunities.
? Update workshop management on the status of ongoing work.
? Carrying out vehicle health checks and reporting on any additional work required
? Supporting and mentoring colleagues with technical guidance.
What we are looking for
? Previously worked as a Diagnostic Technician, Vehicle Technician, Vehicle Mechanic, Car Mechanic, car Technician or in a similar role.
? Recognised motor vehicle qualification (IMI, City & Guilds NVQ Level 3 or equivalent)
? Ability to work independently as well as part of a team
What's on offer
? Competitive Salary
? Company car scheme (up to two vehicles with insurance, servicing, and breakdown cover included)
? Exclusive staff discounts across servicing, parts, MOT, and new vehicles
? Generous employer pension contribution
? 22 days annual leave plus bank holidays, rising with service
? Enhanced family leave policies
? Employee assistance programme and occupational health support
? Personal accident insurance with worldwide cover
? Health cash plan for everyday medical expenses
? Comprehensive training and career development opportunities
? Toolbox insurance and technician upskill programme
? Efficiency and performance-related bonuses
? £15....Read more...
Provide 1st line technical support to end-users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues
Escalate complex issues to 2nd/3rd line support as necessary
Maintain records of support requests and resolutions using our ticketing system
Assist with the setup and deployment of new hardware and software
Support migration projects including email, data, and system transitions
Configure and install operating systems, applications, and updates
Participate onsite in customer hardware replacements and IT infrastructure projects
Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi)
Set up and support client hardware including desktops, laptops, and mobile devices
Maintain and troubleshoot printers and multifunction devices
Assist with industrial data acquisition and process monitoring systems
Required Qualifications/Skills:
Fundamental knowledge of Microsoft 365 and Windows operating systems
Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching)
Excellent communication and customer service skills
Strong desire to learn new technologies and improve skills
Problem-solver with a hands-on approach
Able to work independently and as part of a team
Flexible and adaptable to changing priorities
Strong attention to detail and organisational skills
Preferred Qualifications/Skills:
IT certifications (CompTIA A+, Network+, Microsoft Certified)
Experience with hardware troubleshooting and repair
Experience providing IT support to family or friends
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential to progress through all aspects of the Service Desk or into other areas of the business
Employer Description:24 Carrot Cloud, a small and agile Managed Service Provider (MSP), is seeking a proactive and customer-focused Apprentice IT Support Technician to join our Service Delivery Team. The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. You will work with a range of technologies including Microsoft 365, networking equipment, client hardware (laptops, desktops, mobile devices), and industrial equipment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A fantastic new job opportunity has arisen for a committed Senior Support Worker to work in an exceptional care home based in the Crostwick, Norwich area. You will be working for one of UK’s leading health care providers
This care home offers residential care for people who need help with daily tasks, and respite care to give family or friends a well-earned break
**To be considered for this position you must hold an NVQ Level 3 in Health & Social Care or equivalent**
As a Senior Support Worker your key duties include:
Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
Ensure accurate record keeping at all times
The following skills and experience would be preferred and beneficial for this position:
Have a genuine desire to care for others
A good team player
Good verbal and written communication skills
Able to show a can-do attitude always
The successful Senior Support Worker will receive an excellent salary of £13.75 per hour and the annual salary is £25,740 per annum. This exciting position is a permanent full time role for 36 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 6443
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new job opportunity has arisen for a committed Senior Support Worker to work in an exceptional care home based in the Crostwick, Norwich area. You will be working for one of UK’s leading health care providers
This care home offers residential care for people who need help with daily tasks, and respite care to give family or friends a well-earned break
**To be considered for this position you must hold an NVQ Level 3 in Health & Social Care or equivalent**
As a Senior Support Worker your key duties include:
Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
Ensure accurate record keeping at all times
The following skills and experience would be preferred and beneficial for this position:
Have a genuine desire to care for others
A good team player
Good verbal and written communication skills
Able to show a can-do attitude always
The successful Senior Support Worker will receive an excellent salary of £13.75 per hour and the annual salary is £25,740 per annum. This exciting position is a permanent full time role for 36 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 6443
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Daily tasks:
Conduct product inspections on the production line
Record and report measurement results against specifications
Support in root cause analysis for defects or non-conformities
Assist with updating quality control logs and databases
Communicate quality issues to supervisors promptly
Participate in internal quality audits of processes and work stations
Weekly Tasks:
Review nonconformance reports and assist with corrective action plans
Support quality meetings with data summaries and observations
Update and maintain quality documentation and work instructions
Assist in compiling reports for management on inspection trends
Training:This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a 36-month period.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 2 and a half days per week for the first 14 months.Training Outcome:There will be opportunities for future career progression within the company, starting with a Senior Quality Engineer position. With further experience and training, potential roles may include Quality Manager and Supplier Quality Engineer.Employer Description:BPL is a team of highly skilled engineers with diverse industry knowledge, we are family-run with a long established management team.
At the core of our business is a passion for engineering and manufacturing underpinned by our values of; honesty, integrity and commitment. Many of our customers are long-established and testify to our strengths as an integral supplier.
Established in 2004, BPL has experienced continued growth, with 4 factory moves along the way. Much of this growth is founded on the widely regarded reputation for delivering complex body-in-white products, particularly pressings and bracketry.
Being front end in new product development we work with many new materials and processes, as such we continually invest in latest technology equipment as we aim to produce in a more economic, efficient and environmentally friendly manner.Working Hours :Monday to Thursday 7.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Associate Dentist Jobs in Dumfries and Galloway. INDEPENDENT, Beautiful location commutable from Dumfries and Stranraer, Well-established patient list to inherit, Excellent support and professional development available. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.
Independent Dental Practice
Full-time Associate Dentist (part-time considered)
Beautiful location commutable from Dumfries and Stranraer (1 hour to Dumfries, 35 minutes to Stranraer)
Well-established patient list to inherit from a relocating colleague
2500+ patients on the list with scope for further growth with patients on a waiting list
Good private potential in a mixed practice
VT training practice, fantastic support for dentists at any stage of their career
PLVE mentoring is available
Remuneration at 50%
Excellent equipment and newly refurbished including SOE, rotary endo, and digital x-ray
Established dental practice with good private opportunity
Permanent position
Reference: DL4203
This is a well-established dental practice in a superb location, in a beautiful market town on the edge of the Galloway Forest Park, making it an ideal location for those seeking an outstanding rural location, or those with an interest for outdoor pursuits. With good links to Dumfries (one hour), Stranraer (35 minutes), and just under two hours south of Glasgow, the town has everything you need. You will benefit from a supportive principal and acquire an established list of circa 2500 patients with room for growth and excellent private opportunity. The practice is a three-surgery modern and newly refurbished dental practice, accommodating three dentists, computerised, digital x-ray, and rotary endo. The practice is family-orientated, having excellent relationships with patients, with qualified nurses and reception staff.
Successful candidates will be GDC registered dentists, have an active dentist list number and have experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
Associate Dentist Jobs in Cheltenham, Gloucestershire. INDEPENDENT. Predominantly private position, Current associates grossing circa £15,000 monthly in private, Well-established patient list to inherit ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.
Independent Dental Practice
Part-time Associate Dentist
Three days per week (Monday, Thursday, Friday)
Cheltenham, Gloucestershire
Predominantly private position
Current associates grossing circa £15,000 monthly in private plus NHS
Great potential for high private earnings in an affluent area with a busy diary
Well-established and maintained patient list to inherit
Fantastic support is available for dentists at any stage of their career
Up to £14 per UDA
Circa 2000 UDAs available (more if desired)
A special interest in a specific dental field would be well utilised, particularly cosmetic dentistry
High-spec equipment including digital X-ray and intra-oral camera
Nurse and hygienist support is available
Established dental practice
Permanent position
Reference: DL4528a
This is a fantastic opportunity in a family-run, predominantly private five-surgery practice in an affluent area, offering a great opportunity for a dentist at any stage of their career for high-private earnings, and an established patient list to inherit from a departing colleague. The practice is invested in supporting and developing its associates in their friendly and welcoming practice environment, which includes providing mentoring in specialist areas including endodontics, composite bonding, and aligners.
It would be beneficial for the successful candidate to have a special interest in a specific field of dentistry (particularly cosmetic or restorative dentistry), although this is not essential.
Successful candidates will be GDC registered dentists, have an active dentist performer number and have experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
Deputy Home Manager – Nursing Home, BrightonLocation: Brighton BN2Salary: Up to £47,000 per annumHours: Full-time, permanentAbout the RoleNurse Seekers are proud to be working on behalf of a highly reputable, family-run nursing home in Brighton. This home offers personalised residential, nursing and specialist dementia care within a warm and supportive environment.We are currently seeking an experienced Deputy Home Manager to join their dedicated team. The successful candidate will support the Home Manager in leading the staff team and maintaining the highest standards of clinical and operational care.Key Responsibilities
Provide clinical leadership and oversee day-to-day care deliveryMentor and develop nursing and care teams to deliver outstanding resident outcomesEnsure full compliance with CQC standards, safeguarding, Health & Safety, DoLS and MCA frameworksManage medication processes, audits, care planning and clinical governanceLiaise effectively with residents, families, staff and external stakeholdersSupport with admissions, assessments and occupancy planningDeputise for the Home Manager during periods of absence
About You
Previous experience as a Deputy Manager in a care home settingSound knowledge of CQC regulations and clinical governanceNVQ Level 5 in Health & Social Care (or working towards)Strong leadership, communication and organisational skillsPassion for person-centred care and continuous improvement
Benefits
Competitive salary – up to £47,000 per yearCompany pension schemeFree and on-site parkingBereavement leaveEmployee Assistance Programme (EAP)Ongoing training, CPD and clear progression opportunities
How to ApplyIf you’re an experienced nurse with a passion for leadership and exceptional care standards, contact Jack Nurse Seekers today to discuss this exciting Deputy Manager opportunity.....Read more...
Childcare and Development:
Support a fun, engaging, and safe environment aligned with the Early Years Foundation Stage.
Provide direct care for children, including feeding, changing, comforting and outdoor play.
Implement age-appropriate activities and educational programs.
Celebrate each child's progress and identify any developmental concerns.
Ensure the safety and well-being of all children at all times.
Collaborate with team members and attend planning, curriculum, and training meetings.
Environment and Safety:
Maintain a clean, organised, and safe nursery environment.
Adhere to all health and safety regulations and policies.
Conduct regular risk assessments of the nursery space and equipment.
Report any accidents or incidents promptly and accurately.
Communication and Collaboration:
Communicate effectively with parents (as required) regarding their child's daily activities, progress, and any concerns.
Collaborate with colleagues to plan and deliver cohesive care and educational programs.
Administrative Tasks:
Complete daily records, including attendance, incident reports, and developmental observations.
Training:You will have one-to-one sessions with your Development Coach every four weeks. You will receive a combination of both online and face-to-face learning.
TQUK Level 3 Early Years Educator (RQF) apprenticeship
Level 2 Functional Skills in English and Maths if not exempt.
Training Outcome:With a Level 3 Early Years Educator apprenticeship, you can work as a Room Leader, Deputy Manager. Employer Description:The Working Mums Club is creating spaces where mums can thrive personally and professionally, while staying on top of family life. They offer high quality childcare, workspaces mums want to spend time in, and the grown-up conversations they crave – all under one roof. Their vibrant community programme brings families together to create a village of support from one mother to another, close to home.Working Hours :Monday to Friday 8.00am till 6.00pm.Skills: Communication skills,Organisation skills,Creative,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & Maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Our family dental practice is located within a spacious Victorian house within walking distance of the heart of charming market town of Ampthill.Working Hours :Mon - Fri, 8:15am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Appreciate Main duties include:
Dealing with all inbound calls in a polite and timely manner
Responding to customer queries via emails
Liaising with Shipping lines, Agents and Port Authorities to provide regular updates to the customer
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Training:On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop, identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 21-month Fixed Term Contract (FTC), with the aim that apprentices will either move onto a further apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role.Employer Description:Founded in 1998 Eagle Cargo Services LTD (ECS) are a family-owned freight management, forwarding, and haulage business, who are committed to the safe and timely movement of cargo by Sea, Air, and Road. With over 35 years of experience, our capabilities in freight forwarding, are supported by our specialist personnel, who are highly experienced in Customs procedures.Working Hours :Monday – Friday between 9am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
