Contact Centre Solutions Implementation Lead Location: Manchester, M1 3BN (office based)Salary: circa £60k dependent on skills and experience + BenefitsFull TimeAbout CiptexCiptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Contact Centre Solutions Implementation Lead to configure, deploy, and support advanced voice and contact centre platforms (primarily Twilio Flex) for our clients.In this key role, you’ll combine deep technical expertise with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you’ll be instrumental in ensuring each project meets our clients’ business needs and runs smoothly in a live environment.Key Responsibilities
Configure, deploy, and optimise Twilio Flex (or similar platform) and Ciptex RACE solutions to meet customer goals, with a focus on voice and contact centre environmentsTranslate high-level business requirements into clear technical specificationsDeliver customer training programmes, including train-the-trainer sessions and user guidesProvide early-life support and ensure a smooth handover to ongoing support teamsManage integrations, data migrations, telephony/voice routing, and number porting activities with minimal disruptionCollaborate with developers to ensure custom features and integrations align with contact centre workflows and reporting needsContinuously improve deployment processes, tools, and documentation
Ideal Candidate
Proven experience working with contact centre technologies and operations (voice routing, telephony platforms, reporting, and integrations)Hands-on experience with Twilio Flex (or similar platform) Studio, Task Router, and FunctionsStrong understanding of contact centre processes and challenges, including workforce, customer experience, and operational reportingUnderstanding in JavaScript, REST APIs, and configuration managementKnowledge of SQL/NoSQL databases and data migration techniquesExcellent communication, stakeholder management, and documentation skillsProven ability to manage technical projects from design through to successful delivery
Desirable Skills
Knowledge of SIP, WebRTC, and telephony protocolsFamiliarity with CRM platforms (Salesforce, Microsoft Dynamics, etc.)Experience with Infrastructure as Code toolsUnderstanding of security and compliance requirements in contact centre environmentsCertification in Twilio or related technologiesExperience with AWS services and serverless architecturesPrevious experience delivering solutions for enterprise contact centres or BPOs
What We Offer
Opportunity to work on diverse, high-impact projects using industry-leading technologyDirect involvement in shaping customer success and influencing technical innovationCollaborative, learning-focused environment with opportunities for career progressionCompetitive salary and benefits packageCentral Manchester office just a minute from Piccadilly Station
Interested in this Contact Centre Solutions Implementation Lead role? Please apply with your updated CV. Upon receipt, we’ll send you a full job description outlining the role in more detail. INDHS ....Read more...
Job Title: HR / Payroll Specialist – Hotel Location: New York City, NY Salary: $100,000About the OpportunityWe are partnering with a leading New York City hotel seeking an experienced HR / Payroll Specialist to join their team. This role will oversee payroll processing via Paychex FLEX and support a range of HR functions, ensuring accuracy, compliance, and a positive employee experience across both union and non-union teams.The Role
Process and manage weekly payroll for hotel and F&B departments.Ensure compliance with union agreements, labor laws, and ACA/ESR regulations.Support employee relations, performance reviews, and HR best practices.Partner with managers on investigations, disciplinary actions, and terminations.Provide day-to-day HR support including benefits, onboarding, and engagement initiatives.
Skills & Experience
2+ years’ payroll/HR experience, ideally in hospitality.Strong knowledge of Paychex FLEX and HRIS systems.Familiarity with NY Hotel Trades Council / Hotel Association of NYC preferred.Excellent communication, organizational, and compliance knowledge.
Interested?If you’re ready for this challenge and please send your resume to jessica at corecruitment dot comAbout COREcruitmentCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.To view other great opportunities please check out our website at www.corecruitment.com or call us on 0207 790 2666 for a confidential chat about upcoming opportunities.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Pinterest.....Read more...
Job Title: HR / Payroll Specialist – Hotel Location: New York City, NY Salary: $100,000 About the OpportunityWe are partnering with a leading New York City hotel seeking an experienced HR / Payroll Specialist to join their team. This role will oversee payroll processing via Paychex FLEX and support a range of HR functions, ensuring accuracy, compliance, and a positive employee experience across both union and non-union teams. The Role
Process and manage weekly payroll for hotel and F&B departments.Ensure compliance with union agreements, labor laws, and ACA/ESR regulations.Support employee relations, performance reviews, and HR best practices.Partner with managers on investigations, disciplinary actions, and terminations.Provide day-to-day HR support including benefits, onboarding, and engagement initiatives.
Skills & Experience
2+ years’ payroll/HR experience, ideally in hospitality.Strong knowledge of Paychex FLEX and HRIS systems.Familiarity with NY Hotel Trades Council / Hotel Association of NYC preferred.Excellent communication, organizational, and compliance knowledge.
Interested?If you’re ready for this challenge and please send your resume to nas at corecruitment dot com About COREcruitmentCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.To view other great opportunities please check out our website at www.corecruitment.com or call us on 0207 790 2666 for a confidential chat about upcoming opportunities.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Pinterest.....Read more...
Opticians vacancies and Optometrist jobs based in Midhurst, West Sussex. Zest Optical recruitment are working with a leading independent Opticians in Midhurst to hire a full or part time optometrist.
A leading independent Opticians based in Midhurst, West Sussex are looking to recruit a full or part time Optometrist to join the team.
Optometrist - Role
Advanced independent with an exceptional reputation
Affluent area with a loyal patient base
Working alongside other Optometrists
Deliver an exceptional patient experience throughout the full process
Well-booked clinics with a qualified Dispensing Optician at all times
40-45 min test times
OCT and Optomap
Optinet Flex PMS
Opportunities to develop through additional accreditations and qualifications
Play a key role in development and growth of the business and team
No sales pressure – Focus on developing relationships
Working 3, 4 or 5 days a week with Alt Sats
Shut on Sundays and Mondays
Opening hours from 9am to 5.30pm
Base salary between £55,000 to £70,000 DOE
Parking available close by
Optometrist - Requirements
Fully qualified Optometrist registered with the GOC
A focus on patient experience and high quality care
Comfortable communicating in a variety of situations
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
CREDIT CONTROLLER – ITALIAN SPEAKER
LONDON
(OFFICE BASED WITH SOME FLEX AFTER 12 MONTHS)
£35,000 - £36,000 (POSS NEG. TO £37,000)
THE OPPORTUNITY:
We're currently partnering with a long-established and reputable manufacturing business based in Central London. Known for its design-led approach and strong international presence, the company is continuing to grow and now requires an experienced Italian-speaking Credit Controller to join the finance team and take responsibility for managing key European accounts
This is a hands-on, varied role where you'll play a vital part in supporting cash flow, building client relationships, and ensuring timely collection of payments, all while working within a collaborative and close-knit finance function.
CREDIT CONTROL DUTIES WILL INCLUDE:
Manage day-to-day credit control processes for customers across Italy and the UK.
Allocate incoming payments and maintain accurate financial records.
Contact clients about overdue invoices and resolve payment issues professionally.
Review credit applications and approve account openings or credit limits.
Monitor agent commissions and support refund processing and account adjustments.
Generate regular reporting on outstanding debts and aged receivables.
Handle documentation such as remittance advice, statements, and duplicate invoice requests.
Work with internal teams to answer customer queries and provide a seamless payment experience.
Provide team cover when needed and help streamline processes during quieter cycles.
THE PERSON:
Fluency in Italian and English (written and spoken).
At least 2-3 years’ Experience in a accounts receivable or credit control role, ideally within an international or B2B business.
Strong Excel skills with experience in using an ERP system is preferable
Ability to prioritise, manage deadlines, and work independently as well as part of a team.
Comfortable communicating with clients and colleagues across different regions.
Friendly and approachable team player with a positive attitude.
TO APPLY:
Please send your CV for the Credit Controller - Italian speaker role via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
You will work in a varied and rewarding role, supporting the Suffolk Climate Action Team to deliver projects to Suffolk’s communities, residents, schools and businesses, in response to the Suffolk Climate Emergency Plan.
This will include community energy projects and providing administrative support.
You will play a key role in assisting Suffolk Councils' work towards a Net Zero Suffolk by providing support to members of the SCCP (Suffolk Climate Change Partnership) which includes all Suffolk’s Local Authorities as well as other organisations working across the county.
Training:Level 4 Associate Project Manager apprenticeship standardTraining Outcome:Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :Our working week is Monday to Friday 7 hours 24 minutes per day, but your working pattern will be agreed by your managerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Are you ready to take the next step in your career and dive into the exciting world of Life Sciences PR? The Opportunity Hub UK is thrilled to be recruiting a Life Sciences PR Account Manager for a cutting-edge boutique consultancy in London. Get ready to flex your creative muscles, sharpen your communication skills, and join the exciting adventure that is a career in Life Sciences PR! This consultancy is no ordinary company. With a team led by experienced professionals, they are on a mission to boost the value proposition of companies in the life sciences sector. They create compelling narratives and brand propositions to attract investors, partnerships, and customers, and they know how to use the right channels to make their clients shine. As a Life Sciences PR Account Manager, you'll be joining the fantastic team in their London-based office, with the flexibility for occasional home working. You'll have the chance to work alongside industry experts and make a real impact on clients from day one. Here's what you'll be doing:Writing LinkedIn posts for life sciences clients is a core part of the roleCollaborating with the team to create and implement powerful communication strategies for clientsLeveraging your excellent media relationships to find earned and paid media opportunitiesUtilizing digital and social media to support client objectivesCrafting best in class client materials, such as press releases, web copy, articles, award entries, and marketing emailersProactively suggesting creative ideas to enhance client PR/marketing programsSupporting new business meetings and marketing initiativesMaintaining the company's marketing activities, including website management and social media account operationHere are the skills you'll need:Demonstrable interest in and/or experience in PR, marketing, or journalismUnderstanding of and interest in the Healthcare and Life Sciences industryFirst degree in a life sciences subject or equivalent demonstrable experienceExceptional writing, communication, and interpersonal skillsAdvanced knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook)Demonstrated competency in social media (Twitter, LinkedIn) and interest/competency in media relationsA flexible, self-driven individual who thrives in a team environment and knows when to seek helpHere are the benefits of this job:A competitive salary bracket of £30-£35k, depending on experienceThe opportunity to work with and learn from industry expertsA career that makes a real impact in the life sciences sectorA fun, supportive, and collaborative work environmentThe flexibility to occasionally work from home....Read more...
Are you ready to take the next step in your career and dive into the exciting world of Life Sciences PR? The Opportunity Hub UK is thrilled to be recruiting a Life Sciences PR Account Manager for a cutting-edge boutique consultancy in London. Get ready to flex your creative muscles, sharpen your communication skills, and join the exciting adventure that is a career in Life Sciences PR! This consultancy is no ordinary company. With a team led by experienced professionals, they are on a mission to boost the value proposition of companies in the life sciences sector. They create compelling narratives and brand propositions to attract investors, partnerships, and customers, and they know how to use the right channels to make their clients shine. As a Life Sciences PR Account Manager, you'll be joining the fantastic team in their London-based office, with the flexibility for occasional home working. You'll have the chance to work alongside industry experts and make a real impact on clients from day one. Here's what you'll be doing:Writing LinkedIn posts for life sciences clients is a core part of the roleCollaborating with the team to create and implement powerful communication strategies for clientsLeveraging your excellent media relationships to find earned and paid media opportunitiesUtilizing digital and social media to support client objectivesCrafting best in class client materials, such as press releases, web copy, articles, award entries, and marketing emailersProactively suggesting creative ideas to enhance client PR/marketing programsSupporting new business meetings and marketing initiativesMaintaining the company's marketing activities, including website management and social media account operationHere are the skills you'll need:Demonstrable interest in and/or experience in PR, marketing, or journalismUnderstanding of and interest in the Healthcare and Life Sciences industryFirst degree in a life sciences subject or equivalent demonstrable experienceExceptional writing, communication, and interpersonal skillsAdvanced knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook)Demonstrated competency in social media (Twitter, LinkedIn) and interest/competency in media relationsA flexible, self-driven individual who thrives in a team environment and knows when to seek helpHere are the benefits of this job:A competitive salary bracket of £30-£35k, depending on experienceThe opportunity to work with and learn from industry expertsA career that makes a real impact in the life sciences sectorA fun, supportive, and collaborative work environmentThe flexibility to occasionally work from home....Read more...
To undertake a range of administrative duties to support the work of the team
To act as first point of contact for all general queries
To develop knowledge and skills
To be skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, record and analyse data, to provide a range of administrative planning and support in the team
To provide cover for colleagues as appropriate when required
There is a need to be able to work within a busy environment, prioritise workload with accuracy and to deadlines
Complete assignments and attend training sessions as part of the apprenticeship programme
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
Potential for a full time position upon successfull completion of the apprenticeship
Employer Description:Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.Working Hours :Full time position Monday to Friday Hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Abe to travel between sites,Good interpersonal skills,Flexible and adaptable,Good time management,Ability to prioritise and plan....Read more...
We’re looking for an organised, friendly, and proactive Customer Service Executive with a knack for great service, logistics, and everything that keeps an office running smoothly.
This is a great opportunity to join a small, established, close knit business with a strong reputation for reliability and service. With two long standing team members retiring, the business is entering a new chapter, and you’ll play a key role in helping things run smoothly.
You’ll be the heart of the office, supporting customers, scheduling deliveries and keeping day-to-day administration on track. It’s a seasonal role, with winter being busier and requiring a focused approach.
Key responsibilities for the Customer Service Executive:
Order Management & Scheduling
Taking and processing customer orders accurately
Processing delivery notes
Managing deliveries due to last minute/unexpected changes & coordinating with drivers
Maintain Regular Top Up schedule
Customer Service
Providing a friendly and efficient customer experience
Answering calls and handling customer queries
Taking card payments and processing them securely
Maintaining customer records
Supporting Bookkeeper with credit control
General Office Support
Managing office supplies
Supporting the wider team with general administrative tasks
Skills, attributes and experience required for the Customer Service Executive
Has previous administrative and customer service experience
Is confident using Microsoft Office (especially Outlook and Excel)
Has strong attention to detail and methodical approach
Calm under pressure, especially during busier periods
A friendly, team-focused attitude and professional phone manner
What’s in it for you?
Hours: Monday to Friday, 8.30am-4.30pm with 30 minutes lunch (with some flex for right candidate)
Salary: £29,000 – £32,000 depending on experience
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
We're not your typical PR agency. We don't do politics or inflated egos. Instead, we foster an environment that rewards smart thinking, encourages confidence, and empowers you to express your ideas. We believe that true job satisfaction comes from turning ambition into action, tapping into your creativity, and making a difference. Sounds wild, doesn't it? Now, let's talk about the opportunity at hand. As a PR Account Executive, you'll be an integral part of our high-performing team, working closely with our clients to deliver exceptional results. Here's what you'll be doing:Building Relationships: You'll be the go-to person for our clients, nurturing direct relationships and ensuring their satisfaction. From day-to-day contact with target media to collating coverage and selling results, you'll be the driving force behind successful campaigns.Creative Copywriting: Get ready to flex your writing skills! You'll be crafting a variety of captivating content, from press releases and case studies to blog posts and market reports. We want your words to set the world on fire!Social Media Savvy: In today's digital age, social media is a powerful tool. You'll be actively involved in managing social networks on behalf of our clients and the agency. Time to show off your online prowess!Research Extraordinaire: When it comes to new business pitching, you'll provide valuable research support. From media audits to internet research, you'll help us uncover the insights that set us apart.Here are the skills you'll needStellar Time Management: Juggling multiple tasks and busy workloads will be a breeze for you. You're a master of organization and know how to keep things running smoothly.Media Relationships: You have a knack for building connections and pitching results. Your Rolodex is the envy of every PR professional.Wordsmith Extraordinaire: Your writing skills are top-notch. From crafting compelling press materials to engaging blog posts, you know how to make words shine.Team Player: Collaboration is key in our vibrant team. Strong interpersonal skills and effective communication are essential as you work alongside our diverse group of talented individuals.Motivation on Fire: You're highly motivated and thrive when working under your own initiative. We're looking for someone who's always eager to seize new opportunities.Now, let's talk about the benefits of this job:Career Growth: We're committed to your development and success. Our 360-degree appraisal scheme and comprehensive training opportunities will help you reach new heights in your PR career.Variety and Challenge: Our clients span diverse industries, from AI and automation to personal health tech. You'll have the chance to work on exciting projects and make a real impact.A Supportive Environment: We're not just colleagues; we're a team. Our collaborative culture means we support each other and work as one. And forget about long hours—work hard, but not long into the night.Creative Freedom: We want your ideas to shine. You'll have the chance to contribute to strategy and messaging, whether working on large-scale projects or supporting smaller companies.Travel and Global Exposure: With our international client base, you'll have the opportunity to travel and learn from PR professionals around the world. Expand your horizons and broaden your expertise.....Read more...
This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is eager to develop a career in project management.
Key Responsibilities
Project Planning Assistance: Support Project Managers in developing comprehensive project plans, including defining project scope, objectives, deliverables, timelines, and resource requirements.
Task Coordination: Coordinate daily activities amongst team members, ensuring that tasks are completed on time and in line with project goals.
Status Reporting: Compile and deliver regular progress reports, highlighting key milestones, upcoming deadlines, potential risks, and any issues requiring escalation.
Stakeholder Communication: Facilitate clear and timely communication amongst project stakeholders, including internal teams, clients, and vendors.
Documentation Management: Maintain meticulous records of project documentation, including meeting notes, action items, change requests, and deliverable approvals.
Risk Identification and Mitigation: Assist in identifying potential project risks and developing mitigation strategies in partnership with the project team.
Quality Assurance: Monitor project deliverables to ensure they meet GM61 Limited’s quality standards and client expectations.
Resource Scheduling: Support the allocation and management of project resources, managing schedules and resolving minor conflicts as they arise.
Budget Support: Assist Project Managers in tracking project budgets, monitoring expenditures, and preparing financial updates as required.
Process Improvement: Contribute ideas for process enhancements that improve the efficiency, effectiveness, or quality of project delivery.
Day-to-Day Activities
Participating in daily stand-up meetings to track project progress and set priorities.
Preparing agendas and minutes for project meetings; following up on action items to ensure completion.
Updating project schedules and assisting with timeline adjustments based on team feedback and unforeseen challenges.
Communicating with team members to gather updates, clarify requirements, or troubleshoot issues.
Monitoring and updating project management tools to ensure all documentation and tasks are current.
Coordinating with vendors and external partners for project-related deliverables and logistics.
Reviewing project documentation to ensure accuracy, completeness, and compliance with standards.
Escalating issues or roadblocks to the Project Manager when necessary to maintain project momentum.
Gathering and analysing data to support project status reports and performance metrics.
Assisting with onboarding new team members or stakeholders to ensure consistent project understanding.
Helping manage project change requests and ensuring they are documented, reviewed, and implemented appropriately.
Training:
Associate Project Manager Level 4
Online Group Cohort Tutor Sessions
Work Based Training
Training Outcome:As an Apprentice Associate Project Manager at GM61 Limited, you will have access to ongoing training and development opportunities, mentorship from experienced project managers, and exposure to a broad range of projects spanning multiple sectors. Success in this position can lead to advancement into a more senior project management role, allowing you to further hone your leadership abilities and contribute to the strategic direction of the company.Employer Description:GM61 is a specialised consultancy delivering operational excellence through expert implementation, data-driven insights, and innovative technology solutions. Founded by professionals with extensive healthcare experience, we combine deep domain expertise with technical capability to solve complex operational challenges.Working Hours :The standard working week is Monday - Friday 9am - 5:30pm, although this does flex slightly if you are working off site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Multi-tasking ability,Able to adapt quickly....Read more...
