JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
GENERAL PURPOSE OF THE JOB:
The WTI Inspection Scheduler is responsible for scheduling and dispatching all inspections for WTI. This position ensures that the regional responsibilities are managed, tracked, and executed timely. This role must have excellent communication and organizational skills. This role will be responsible for scheduling and overseeing the inspection volume for an assigned division. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs, and project backlog management. This position will have the authority to make scheduling changes as required to manage scope changes, unplanned work, and weather-related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of the field technician team. Assist with schedule communication with regional Sales Representatives and management. Assist with travel and hotel arrangements for inspection routes. Conduct and foster professional and timely communication (utilizing various communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms, including SAP, Excel, Sharepoint, and more. Assist with schedule communication between customer and technician. Interact with cross-functional groups, and internal and field representatives in efforts to gather, coordinate, and complete paperwork and information. Maintain an updated customer contact list. Ability to determine escalation of communications as needed to management Special projects as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, )365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Experience with Project Management and Gantt charts is a plus but not a requirement. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight and to remain effective in their approach to work. Have a resilient attitude toward challenges and the ability to manage pressure.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
An exciting opportunity has arisen for a Spa Therapist to join a well-established 4-star hotel. This role can be full-time or part-time offering salary up to £13.90 per hour and benefits.
As a Spa Therapist, you will be delivering the full range of spa treatments including massage, facials, waxing, nails, and holistic therapies.
You will be responsible for:
* Creating a bespoke, memorable experience for guests through expert service and treatment recommendations.
* Maintaining pristine standards of hygiene and presentation across all therapy rooms and spa facilities.
* Supporting the daily operations of the spa, including general housekeeping and cleanliness.
* Ensuring guest satisfaction through professionalism, warmth, and a tailored approach to every treatment.
* Working efficiently both independently and as part of a collaborative spa team.
What we are looking for:
* Previously worked as a Spa Therapist, Beauty Therapist, Spa Technician, Massage Therapist, Beautician or in a similar role.
* Ideally have experience in a 4-star spa setting.
* A recognised qualification in Beauty Therapy (SVQ 3, HNC, or HND level or equivalent).
* Skilled in spa treatments which includes massage, facials, nails, waxing, indian head massage.
* A self-motivated and enthusiastic attitude with a passion for spa and wellness.
What's on offer:
* Competitive salary
* Long Service Awards
* On-line Training Platform
* Staff events
* Free transport if required
* Meals on shift and uniform provided
* Access to discount for accommodation
* Discount in our Kingsmills Spa for treatments
* Complimentary use of the Kingsmills swimming pool and gym
* Food and beverage discount at Ness Walk and Kingsmills
Apply now for this exceptional Spa Therapist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Provide effective professional IT support for Timpson group colleagues when requesting IT help
Maintain call logging processes to support efficient IT support response
Respond to queries and call outs in a timely manner and keep colleagues up to date with progress
Establish good working relationships with users both internal and external contacts
Troubleshoot network/desktop problems effectively through diagnosing and solving hardware and software faults
Provide support documentation including procedural documentation as required
Ability to prioritise and manage workloads
You may on occasion be expected to provide cover for other members of the IT team and therefore must be flexible in both your hours of work and responsibilities
Any other general duties within the IT support to support the tea
Training:Information Communications Technician Level 3.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Timpson is a name you can trust. Choose from our huge range of products and services, then either pop into your local store or place an order online. There is always more than meets the eye with Timpson. One of the secrets of our success as the UK's leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeve.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation
Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database systems
Administration and maintenance of the company network, including switches and Wi-Fi access points
Creating, distributing, and maintaining user accounts and profiles, including remote/local access accounts and cloud system accounts
Deal with enquiries and communicate effectively with customers, colleagues and internal/external personnel
Assigning and revoking company equipment including laptops, smart phones, and access tokens
To ensure accurate record keeping using IT systems
To follow processes and procedures within the IT Service and assist in updating these when appropriate
To work in line with ‘best practice’ ensuring compliance to relevant policies and to ensure compliance with regulatory standards
To maintain confidentiality and discretion
Assist in general administration and support
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:Crowder Consulting is a professional business of consulting engineers, software developers and data analysts. We are positioned in a niche area of the water industry providing solutions to save water and protect the natural environment. Through our leading Water Network Management System, Netbase, along with our engineering consultancy and data analytics services, we support UK and international water operators in optimising their network management and responsibly minimising water losses.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Confident telephone manner....Read more...
Technical support - assist with the resolution of technical enquiries to the service desk
Internal operations - contribute to the continuous improvement of the Vospers ICT network
Administration and information management - maintain appropriate ICT related documentation
Support staff in the in the appropriate use of ICT within the business
Provide technical support by way of assisting with the resolution of ICT related problems
Ensure workload and priorities are managed effectively using the department helpdesk tool
Responsible for the general maintenance of ICT equipment throughout the organisation
Assist with the deployment of computer related hardware throughout the organisation
All other general activity
Training:You will receive specific on-the-job training from the employer in your workplace at Vospers.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:
Level 3 Information Communications Technician Apprenticeship Standard
Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship
Training Outcome:You could progress onto advanced and higher apprenticeships and future career opportunities can equate to:
Network engineering
Database administration
Business or systems analysis
IT security
IT project management
You can find more information on future careers by visiting https://nationalcareers.service.gov.uk/Employer Description:Today the Vospers Group, with a turnover approaching £235 million, consists of 16 separate sites offering vehicle sales and aftercare to its customers throughout Devon and Cornwall.
Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing. The Company also maintains its position as one of the top 100 motor dealers in Great Britain. Vospers believe that employee engagement and retention forms a cornerstone of any successful organisation, which is reflected in its dedication to training, personal development, and open two way communication.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
The successful applicants will be given a full well-rounded understanding of the Composites/Aerospace Manufacturing process.
During this 3½ year apprenticeship, you will learn that a skilled machinist creates precision parts which are then used on a daily basis, across the world, in almost everything you see.
As well as learning the fundamentals of engineering theory and manufacturing processes, you will gain experience in using the latest computer numerical control (CNC) machine tools to cut, drill and finish components. Duties/responsibilities will include;
Learn how to set and operate the CNC machines
Responsibility for maintaining the quality of aerospace parts which you have created
Checking general maintenance/operation of machines on daily basis and reporting any issues
Working as a team to support other manufacturing departments to uphold high customer service
Removal of waste materials and keeping work area clean and tidy
Training:In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Machining Technician standard. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:Potential for full time role upon successful completion of the apprenticeship.Employer Description:We are a fast-growing manufacturer, supplying carbon/glass fibre composite parts and assemblies to some of the world’s leading aircraft and aero engine producers. Operating across different distinct product groups namely commercial, and business jet products, this role is an opportunity to join a team putting the finishing touches to our highly technical products.Working Hours :Monday - Thursday, 8.00am - 4:30pm. Friday, 8.00am - 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
The ideal candidate will be keen to develop a career in Quantity Surveying with a passion for continuous learning, have excellent communication skills and a pro-active attitude.
To support our Quantity Surveyor and Contracts Surveyor to manage costs and contractual relationships throughout a projects lifecycle. Working closely with clients and our operational team to ensure projects are managed efficiently, completed on time and within budget, whilst minimising risk and maximising value for our clients.
Including but not limited to:
Measurement, estimating and budgeting of Construction projects
Contract review, negotiation and management
Valuation of completed work
Production of applications and invoices
Financial reviewing of current and completed projects including final account agreements
Handling claims and disputes
Project cost reviews and feedback
Support general office functions as necessary
Training:Level 4 Construction Quantity Surveying Technician Apprenticeship Standard:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0049-v1-1
Level 4 Higher National Certificate in Quantity Surveying qualification
Functional Skills in English and Maths up to Level 2 if required
Training Outcome:Progression on to further employment opportunities for the successful candidate.Employer Description:Composite Profiles is one of the UK’s first structural metal decking contractors (an innovative product in 1992), we have evolved to be one of the most respected specialists in the industry. As experts in composite metal decking, structural roof decking, safety netting and reinforced concrete we are passionate about Building Relationships and trust through excellent customer service. We typically complete over 100 projects each year ranging from Data Centres, multistorey residential buildings, Schools, Hospitals, car parks and prisons throughout the UK. Having been awarded the Investors in People Platinum status in 2020, we are recognised as leading the way in modern management by putting people at the heart of our business strategy.Working Hours :Monday - Thursdays, 08:30 - 17:00 and Friday, 08:00 - 16:30.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Methodical,Motivated to learn,Numeracy skills,Organisation skills,Problem solving,Self-confident,Team Player....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3)Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times to be confirmed).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions, dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, and unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over-the-counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face-to-face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:At work.Training Outcome:Full-time position may be available for the right candidateThe opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available.Employer Description:Polaris Pharmacy is an independent family-run community pharmacy in Wulfstan Court CB1 - the ‘Queen Edith’s’ area of Cambridge. The pharmacist team, Gina and Loh, moved to this area in 2002 to take over Kay’s Chemist when the owners decided to retire. The pharmacy has been a mainstay of our local area for over 40 years, being ideally placed to serve patients at Queen Edith’s Medical Practice, Cornford House Surgery and other local GP practices. We provide an efficient and customer-focused service to the local community.Working Hours :Monday to Friday 9am-1pm; 2pm-5:30pm. May work Saturday 9am-1pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Patience....Read more...
Dalkia Facilities is a leader in energy efficiency and facilities management, delivering sustainable solutions across multiple industries. Our core values drive everything we do: People First, Better Together, Trusted Partners and Taking Responsibility.
This role sits within the EDF Fleet Transport team where you’ll learn from their Fleet Transport Manager, Paul and the team of 5 and report into your line manager, Grant who are all keen to help you to succeed. You’ll have a part to play in helping Dalkia to achieve our ‘Driving Change’ strategy linked to the electrification of our commercial fleet by 2030 as well as identifying areas of high expenditure, risk to health and safety and other areas as well as from a variety of data sources. You’ll have the opportunity to suggest solutions and be involved with project management tasks centred on continuous improvement. Day to day your tasks will show you how to:
Collect, organise, and analyse data from various sources on a range of areas such as driver safety trackers, driver fine records and general vehicle fleet information
Cleanse and transform data into structured formats
Use analytical tools and techniques to uncover valuable insights
Create data visualisations to communicate findings
Collaborate with others to deliver data-driven solutions
Stay up to date with the latest trends and developments in new ways of working and technological advancements
Advise drivers, based on data, how to improve their driving skills
Record, monitor and report on driver fine expenditure
Complete your apprenticeship studies to a high standard
Training:Data Technician Level 3.
You will be allocated a personal tutor and attend workshops all delivered online and for which you will get protected training and study time. Training Outcome:Upon successful completion, you will have gained a level 3 Data Technician Apprenticeship and invaluable industry experience, and we are keen to embrace talent with further development opportunities as we continue to grow.
This apprenticeship therefore is an ideal launchpad for a rewarding, long-term career with possibilities for professional growth within Dalkia Facilities.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.Working Hours :You will work 37-hours per week, Monday to Friday. We can be flexible with working start and end times (TBC). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Keen,Knowledge in Power Bi useful....Read more...
As a Level 2 apprentice in a retail pharmacy, you will be responsible for supporting the work of the registered pharmacist and other members of the pharmacy team.
Your duties may include:
Assisting with the dispensing of prescriptions and ensuring they are accurately labelled and stored
Preparing and dispensing over-the-counter medicines and other healthcare products
Managing stock levels and ensuring medicines are stored appropriately
Providing basic advice to customers about common ailments and over-the-counter medicines
Performing administrative tasks, such as answering the phone, booking appointments, and filing records
Supporting the delivery of pharmacy services, such as smoking cessation and emergency hormonal contraception
Maintaining a clean and safe working environment, including ensuring that all health and safety procedures are followed
Throughout your apprenticeship, you will also be expected to develop your knowledge of the pharmacy industry, including regulations and guidelines surrounding the handling and dispensing of medicines, customer service skills, and general pharmacy practice.
You will work under the supervision of a registered pharmacist and other members of the pharmacy team, receiving support and guidance as you learn and develop your skills.Training:The Level 2 Pharmacy Apprentice will undergo a comprehensive training program that includes on-the-job training and classroom-based learning.
The training will cover various areas such as pharmacy laws and regulations, health and safety procedures, pharmacy practice, handling and dispensing of medicines, customer service skills, stock management, administrative tasks, and common ailments and over-the-counter medicines.
Upon completion of the apprenticeship, the apprentice will receive a nationally recognised Level 2 Pharmacy Service Assistant qualification.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
Blended on/off the job training and location to be confirmed.Training Outcome:As a Level 2 Pharmacy Assistant, you will be qualified to work under the supervision of a registered pharmacist in a pharmacy setting.
Your main duties may include dispensing prescriptions, preparing medicines, managing stock, and providing customer service. With experience and further training, you can progress to become a Level 3 Pharmacy Technician and take on more responsibilities, such as managing a team, providing more complex pharmaceutical services, and working with other healthcare professionals to support patient care.
There may also be opportunities to specialise in areas such as hospital pharmacy or mental health pharmacy. As the demand for pharmaceutical services increases, there is a good demand for qualified pharmacy technicians, and there may be opportunities for career advancement, increased pay, and job stability. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday to Friday, 9.00am to 6.00pm, shifts.
May work one evening and alternate weekends.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
This vacancy offers an exciting opportunity for the right candidate to join a company with an excellent reputation for high standards of service and quality.
This is an engineering apprenticeship that will last up to 42 monthsTime will be spent between Make UK’s training facility and in companySkills you will develop but not an exhaustive list are:
CNC Programming
Precision grinding techniques
General machining
Mechanical principles
Understanding Engineering drawings
This pathway has a set of 25 learning and 6 behaviour skills
Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:
Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK
In-house training in line with your requirements
Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification, which will prove competence as a Level 3 Engineering Technician.Training Outcome:For the right candidate at the end of a successful apprenticeship, a permanent role will be made available.
Historically, working in these types of roles has led to advancement into various supervisory positions.Employer Description:Protaform Springs & Pressing is a long standing company that has been trading since 1983.
Our company is extremely diverse and has many different areas within the business.
We specialise in presswork’s, spring manufacturing, welding, soldering and many different types of assembly work.
We are an ISO 9001:2015 certified business, proudly supplying many leading companies including the defence industry.Working Hours :At Protaform - Mon - Thur 7.30am - 4.30pm and Fri 7.30am - 12.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring the security and privacy of networks and computer systems.
Ensure the maintenance of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as printing, filing, processing and collating information as required by the IT Department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
We are offering a 5 year apprenticeship in which you will benefit from working closely with highly skilled engineers to learn and develop machining skills and knowledge.
The Tool Room Apprentice will report to the Tool Room Manager and will be exposed to all areas of the machining tool room with a focus on learning how to use various Grinding machines to produce dies and machine parts to directly support the production areas of the business.
Duties and Responsibilities
Programming, setting, and operating Cylindrical Grinding machines.
Programming, setting and operating Surface Grinding machines.
Tool repair and maintenance
Mnufacturing tooling for use in compression and injection moulding to high tolerances
Participating in continuous improvement activities in the tool room
Maintaining and managing supply of consumables
Working under your own initiative to interpret engineering drawings
Solving engineering problems to deliver on production timelines
Flexibly adapting to shifting priorities
Training:Machining Technician Level 3 Apprenticeship Standard:
3 x 5-week practical training modules in hand fitting, turning and milling
Level 3 Extended Diploma in Machining
End-point assessment
Additional qualifications including Level 4 HNC
Training Outcome:
Full time position upon completion of apprenticeship
Employer Description:FST are a leading manufacturer of sealing systems for the automobile manufacturing industry; supporting global OEMS worldwide. It is a long-standing technology expert and a world leader in demanding and innovative sealing technologies for applications in many industries, including e-mobility and renewable energies.
With its long-established materials and technology expertise, the company is a proven supplier of high-quality and complex products, as well as a development and service partner for customers in the automotive industry and in general industry. The Corteco brand is a specialist for the independent automotive aftermarket.
Freudenberg Sealing Technologies invests heavily in research and development in order to continuously deliver new solutions in response to industry’s increasing requirements. The company turns to sustainability and innovation to develop environmentally- friendly products designed to help reduce the CO2 footprint.Working Hours :Monday - Friday, 8.00am - 4.30pm.
Thursday, 8.00am - 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
You will be responsible for:
Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Daily checking and backing up of servers
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Updating pages on school-controlled websites where required
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment e.g. projectors and screens for presentations
Training:Level 3 IT Support Technician, delivered by United Apprenticeships.
The apprentice will complete training on the job from The Hurlingham Academy, including remote CPD sessions (a minimum of 6.5 hours per week during normal working hours) and two national face to face conferences.Training Outcome:On successful completion the apprentice will be qualified as a Level 3 IT Support Technician which will provide a clear progression path, enabling individuals to develop their skills and advance in their careers. The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications. Employer Description:The Hurlingham Academy is a very special community.
Ofsted officially recognised our mixed comprehensive school as ‘outstanding’ in March 2024 and inspectors saw that ‘pupils behave exceptionally well and achieve highly.’ Our GCSE results consistently place us in the top 5 United Learning academies and our students have made ‘well above average’ progress for the last six years. This year, a tremendous 85% of students achieved a grade 4 or above in English and maths, with 75% achieving grade 5 or above in the two subjects. At the higher levels, 41% of all students achieved a grade 7 or above in English and maths.
These tremendous results are due to the unique culture that has developed at The Hurlingham Academy. The highest expectations of students and real academic rigour are combined with a strong focus on developing the whole child and embedding a culture in which every single child matters and must be supported to achieve their full potential. 42% of our students are pupil premium (nearly twice the national average) and so we are working to help some of the UK's most economically needy students achieve the best GCSE results possible.
At The Hurlingham Academy, we strive to ensure that our teaching standards are exceptionally high, and that children feel safe and supported in school. Lessons follow a knowledge-rich and academically rigorous curriculum, and we place a significant emphasis on teachers inspiring their students to love each subject and enjoy their learning.
Our staff body is a collaborative, close-knit and diverse community that learns together, has fun together and continues on our journey towards all-round excellence for each individual student, year after year. Our staff feel empowered, supported and are provided with the highest-quality professional development.
As part of United Learning, staff at The Hurlingham Academy enjoy enhanced rates of pay, additional planning days, shared curriculum resources, access to subject advisers and networks, 20% PPA time across an average working week, enhanced parental leave, wellbeing support, access to free and confidential counselling support, an excellent CPD offer and career progression opportunities within school clusters.
The Hurlingham Academy is located in Fulham, West London, just 10 minutes from Parsons Green tube station and within a stone’s throw of the River Thames. We welcome visits from prospective applicants.Working Hours :Monday - Friday, 8.10am - 4.10pm. Term time only.Skills: Communication skills,Organisation skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Literacy Skills,Ability to self evaluate,Self-motivated,Flexible approach,Willingness to travel....Read more...
Catfoss Recruitment Ltd are currently in partnership with a well-established global market leader in Industrial Heat Solutions, dedicated to solving thermal energy problems with high quality solutions across a wide range of industries including food, chemical, metal, pharmaceutical, public sector and marine industries and they are looking to recruit an Electrical Design Engineer on a permanent basis.ELECTRICAL DESIGN ENGINEERGENERAL DESCRIPTIONReporting to the Technical & Quality Manager and assisting both the Technical & Quality Manager and the Production Works Supervisor you will take responsibility for progressing the electrical and associated mechanical side of contracts through Engineering and Works across all project phases.Working from our Hertfordshire offices, the Electrical Design Engineer will manage the electrical component of projects for equipment supply and turnkey installations, working with colleagues in Process Engineering and Service Divisions to bring projects to commercial and technical completion within contract requirements.Electrical Design Engineer - PRIMARY RESPONSIBILITIES• Assisting the Production Works Supervisor with progressing contracts through Engineering & Works using the company’s computer system and associated filing.• Communicating with cross functional project team members or departments and collaborate with suppliers and Group factories and Technical Departments as needed regarding product design and operation.• Progressing the electrical engineering of contracts including control circuit design, site wiring diagrams and associated documentation including compiling manuals.• Preparing & revising electrical and associated mechanical drawings including Circuit Diagrams and Panel Layout Drawings, and Site Wiring Diagrams.• Ensuring accurate information is gathered and presented to Contracts Engineers to ensure equipment compliance with design data within the framework of the Company’s Quality Procedures and to enable the procurement and manufacture of equipment to fulfil contractual requirements.• Preparing and updating Technical Service Department documents including standard manual sections, instrument (e.g., temperature controllers / inverters) setup and datasheets & Technical Services Communications producing product and component selection and use information to colleagues in Contracts and Service Departments.• Assisting commissioning and service engineers in office and over telephone with onsite technical and electrical queries and troubleshooting as and when necessary.Electrical Design Engineer - EXPERIENCE• We are looking for a practical Engineering Professional ideally with experience in the process and practicalities of system design within an ISO 9001 quality driven business.• Experience would preferably be from within electrical engineering services with specific reference to steam or high temperature process heating applications, but other backgrounds will be considered. High voltage systems experience would be advantageous.• Use of AutoCAD in preparing Electrical Circuit Diagrams / P+IDs / GA drawings. Proficiency and experience with a dedicated Circuit Design Application, e.g., EPLAN or SEE Electrical would be a benefit.• Proficiency with MS Office suite of applications including SharePoint.• A track record in working on medium sized technology orientated, multi-disciplinary projects.• Excellent organisational and multi-tasking ability.QUALIFICATIONS: • Ideally you will have practical engineering skills plus a formal qualification (HNC/HND or Degree) in ELECTRICAL ENGINEERING or a related field. Experience of working in a similar job role is ideal. Longer experience may be considered as an advantage over academic achievement.COMMUNICATION SKILLS• Strong written English and verbal communication skills.• The ability to work within a team environment and to communicate clearly and effectively at all levels within the Company structure and with our customers and suppliers.• Knowledge of a second European language would be advantageous but is not essential.Electrical Design Engineer previous suitable job titles: Electrical Engineer, Electrical Design Technician, Electrical Control Engineer, Control Design Engineer, EC&I Engineer, Controls Engineer, Design EngineerPlease apply ASAP....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions, dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, and unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over-the-counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face-to-face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
**During the first year of the apprenticeship, you will be studying at college and will be paid for this. After the first year, you will transition to working full-time and attend college one day a week.**
Duties will include:
To assist the Faculty Laboratories and Technical Support team for all activities relating to electronic engineering.
To ensure services are aligned with the University’s strategies and the changing demands of the users and technological and service developments.
To assist support technicians with producing teaching, demonstration, and research equipment. Operate complex technical equipment. Ensure equipment is maintained, serviced and repaired. Diagnose and rectify faults.
Ensure current and future consumable needs are maintained to meet demand.
To follow and maintain processes for the planning, production, integration and deployment of teaching and research materials for modern electronics education.
To work within service level agreements and KPls as promoted by the Faculty Technical Support Management structure.
To ensure service users' queries are dealt with in an appropriate, effective, and timely fashion and that all support requests are correctly and accurately recorded.
To prepare practical electronic kits and supply.
To develop new electronic kits in-house.
To manufacture specific electronic teaching equipment.
To troubleshoot the faulty electronic equipment in the lab.
Housekeeping of electronic component stores.
To maintain and prepare the Power lab.
To design PCB’s using CAD.
Manufacturing of PCB using mechanical CNC routing.
Ad hoc support requirements including general housekeeping, storage of equipment and lab management.
To establish and maintain professional working relationships with colleagues within the University at all levels and with external organisations and individuals.
To use judgment and initiative to resolve common and infrequent problems that may arise.
To identify the priorities that the service must support, particularly with regard to the student experience.
Act as a member of the University security incident response group on behalf of the Faculty of Engineering and Science.
Training:The successful candidate will obtain a Level 3 Maintenance and Operations Engineering Technician Electrical Pathway Apprenticeship standard qualification. Training Outcome:
Possible full-time employment for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Key interest in Engineering,Reliable,Willing to learn....Read more...
Support with checking, packaging and preparing IT and AV equipment for events
Carry out basic repairs, inventory management and pre-building of equipment
Assist with onsite event setups and support for our network techs
Shadow office IT team and help with internal IT support tasks and ticket resolution
Support with maintenance of permanent network installations at key locations
Learn to service and support onsite servers under supervision
Help with general warehouse and logistics activities, including manual handling
Gain exposure to industry-leading technologies used in live event production
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship. Employer Description:DBpixelhouse are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions.
Our team works across a variety of environments including our warehouse, onsite event venues, and within our internal office IT team. No two weeks are the same – some days are spent prepping gaming PCs and network switches in the workshop, while others are spent loading trucks, setting up LED screens, or resolving IT support tickets. If you're looking to kickstart your career in a role that's varied, collaborative and full of opportunities to learn, this could be the perfect fit for you.Working Hours :Monday to Friday, 8am - 6pm with 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be responsible for:
Providing high-quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault-finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Daily checking and backing up of servers
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Updating pages on school-controlled websites where required
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT-related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations
Training Outcome:On successful completion, the apprentice will be qualified as a Level 3 IT Support Technician, which will provide a clear progression path, enabling individuals to develop their skills and advance in their careers. The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications.Employer Description:The Elms Academy is a diverse and vibrant community situated on Clapham Common. In 2024 our A level results were ranked amongst the top in United Learning Academies with 36% A*-A and 71% A*-B grades. In terms of GCSE results, a tremendous 76% of students achieved a grade 4 or above in both English and maths, with 59% achieving grade 5 or above in the two subjects. Our progress 8 score was +0.91 which put us at the top of the Lambeth borough.
These results are due to the unique culture and community that has developed at The Elms Academy. The highest expectations of students and real academic rigour are combined with a strong focus on developing the whole child. There is a culture in which every single child matters, and must be supported to achieve their full potential. Unlike local selective schools, our pupils are from a variety of backgrounds and are mixed gender, meaning that Grammar Stream pupils will learn how to socialise and communicate effectively with others. 41% of our students are pupil premium (nearly twice the national average) and so we are working to help some of the UK's most disadvantaged students achieve the best GCSE results possible and thus change lives. All staff at the academy are driven by a strong mission to provide educational excellence to students with the least privilege.
Our results show that The Elms Academy is a place where students from all backgrounds thrive academically and socially in an atmosphere of mutual respect, tolerance and diversity. Our academic approach is for every student in every lesson to enjoy their learning. We strive to ensure that our teaching standards are exceptionally high, and that children feel safe and supported in school. Lessons follow a knowledge-rich and academically rigorous curriculum, and we place a significant emphasis on teachers inspiring their students to love their subject through strong personal subject knowledge and a passion for their subject.
The Elms Academy is a close-knit and diverse community that learns together, has fun together and continues on our journey towards all-around excellence for each individual student year after year.
The Academy has cultivated a friendly and welcoming environment for all its staff, with a strong collaborative culture that has community at its heart. Our staff feel empowered, supported and are provided with the highest-quality professional development and effective performance management. We pride ourselves on ensuring that every member of staff is supported to be the best they can in the classroom and to achieve their career aspirations. That helps us to build our own talent pipeline. We have made staff wellbeing a priority by promoting good physical and mental health and listening to the feedback from all staff.Working Hours :Monday-Friday between 8.10am-4.10pm. Term time only.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Literacy Skills,Self-motivated,Flexible approach,Willingness to travel....Read more...
