Learn from IT colleagues and apprenticeship training provider, completing all required coursework.
Deliver friendly, efficient first-line IT support to staff, students, and visitors in person and remotely, logging all tasks in the Helpdesk system.
Set up, maintain, and repair IT equipment; escalate issues when needed.
Monitor and manage IT consumables, audiovisual systems, and support school events.
Assist with system compliance, IT policies, GDPR, and health & safety requirements.
Support the Network Administrator with device management, backups, group policy, and workload cover.
Diagnose and repair hardware/software faults; support applications, mail systems, AV, telephony, and peripherals.
Assist with credential management, software installations/updates, antivirus, wireless setup, and access points.
Provide support for cashless catering solutions and asset management.
Help monitor filtering, networking, broadband, and servers where possible.
Support remote access for users and suggest improvements to IT provision.
Create and maintain IT documentation and deliver staff training when appropriate.
Training:
15 - 18 Months. Start as soon as possible.
Apprenticeship level: Advanced - Level 3 (A level).
Information and Communications Technician Level 3 Apprenticeship Standard.
CompTIA A+.
AZ - 900.
Remote Learning.
Training Outcome:Fixed term contract: 15 months.Employer Description:Are you a passionate and committed technology enthusiast with a desire to learn and grow in the IT field? Do you love to challenge ideas, suggest alternatives, and help others get the most out of their technology? If so, we want you to join our supportive team as an IT Technician Apprentice at Onslow St Audrey’s School, part of the Danes Educational Trust.
Working with our supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. At Onslow St Audrey’s School, we're dedicated to using technology to enhance teaching and learning, empowering all staff and students with a modern and effective network.Working Hours :Monday to Thursday 8am to 4pm. Friday 8am to 3:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Job Advertising:
Format and publish job adverts on behalf of clients using the Reach ATS platform and external job boards
Review and refine advert text based on internal templates and customer notes
Ensure adverts meet formatting and branding standards
Track publication status and confirm live posting with internal teams
Application Monitoring:
Identify incomplete applications using reporting tools within Reach ATS
Contact applicants via system tools or email to encourage completionRecord actions taken and responses received
Candidate Searching:
Use job board databases to identify suitable candidates for open roles
Apply Boolean logic and structured filters to refine search results
Contact candidates to highlight relevant opportunities and invite applications
Record search outcomes and candidate responses
Customer Communication:
Prepare and send performance update emails to clients regarding job adverts and campaigns
Highlight application numbers, advertising reach, and any recommendations for improvement
Escalate any underperforming roles or client queries to the Advertising Success team
Taking messages and contacting candidates as required
System and Process Support:
Accurately record all activity in internal systems, adhering to internal processes
Support other marketing, helpdesk, or advertising duties as required
Assist with occasional content creation, email campaign setup, or basic social media posting as directed
Training:
Business Administrator Level 3 Apprenticeship Standard
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
On successful completion of your apprenticeship, you will have the opportunity to progress within the business, take on greater responsibilities, and work towards promotion
This role offers a clear pathway for career growth and long-term development within the company
Employer Description:At Reach we believe in people, not just process. We're more than just an ATS Software company, that’s why our intuitive applicant tracking system is just one part of the equation. Alongside our smart and flexible ATS, all Reach clients benefit from added people power. From design and build to implementation and beyond, our customer support and candidate attraction experts are here for you every step of the way. We’re putting the human back into HR, one ATS at a time.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.
Key responsibilities: First-line Support
Respond to IT support requests from staff and students via our helpdesk system, email, or in person
Troubleshoot and resolve issues with hardware, software, and network connectivity
Equipment Setup &; Maintenance
Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards
Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure
User Support & Training
Provide guidance to staff and students on the use of school systems and applications
Support the induction of new staff with IT systems and processes
System Administration
Assist in managing user accounts, permissions, and email systems
Help maintain accurate asset registers and records of repairs or replacements
Project Support
Participate in IT improvement projects such as upgrades, deployments, and system migrations
Assist in testing new software and hardware solutions
Health & Safety / Compliance
Follow data protection and safeguarding policies at all times
Ensure IT equipment is handled safely and securely
Training:
Expected duration: 16 months
Apprenticeship level: Level 3 (Advanced)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.
Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Interest in IT,Desire to Learn and Develop,Willingness to Travel....Read more...
To provide first-line and second-line IT support to staff across multiple sites, assist with the maintenance and development of our network infrastructure, and ensure that all users have the tools and resources they need to work efficiently and securely.
Key Responsibilities
Provide day-to-day ICT helpdesk support, responding to user requests via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Assist with the installation, configuration, and deployment of computers, mobile devices, printers, and other IT equipment.
Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points.
Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems.
Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups.
Document IT processes, troubleshooting steps, and asset inventory.
Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks.
Support system upgrades, rollouts, and IT projects under the guidance of the IT Manager.
Participate in training sessions and complete all coursework required for the Level 3 apprenticeship qualification.
Training:All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:
Ongoing career development and progression opportunities for the right candidate upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Mon–Thu: 8:30–17:00
Fri: 8:30–16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Working with the Helpdesk team on HR Frontline, within Sandwell Council's Human Resources department, offers an exciting opportunity to contribute to our digital transformation to Oracle Fusion.
During your apprenticeship, you will build your skills, knowledge, and experience by performing the following duties:
Handle a wide range of telephone and email enquiries from customers
Undertake a variety of administrative and ICT-based tasks related to HR service delivery
Support service area projects and day-to-day service delivery as needed
Adhere to the council’s financial procedures and accounting guidelines
Maintain an efficient filing and electronic records management system
Collect statistical data and prepare appropriate reports as required
Assist the team in keeping accurate and up-to-date establishment, employee, recruitment, payroll, and pension records and systems, both manual and computerised
Respond to employee information requests and enquiries under guidance, including supporting the completion of monitoring forms
Help ensure compliance with legislative requirements and internal deadlines
Assist in creating and preparing reports, letters, memos, spreadsheets, documents, and databases using a range of software including Word, Excel, Adobe, Publisher, PowerPoint, Access, SBS, and Discoverer
Actively participate in regular progress reviews
Become an engaged and contributing team member
Undertake relevant training identified for the role
Deliver services in a courteous and professional manner
Maintain strict confidentiality of employee data at all times
Training:At the end you will gain a Level 3 HR Support Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 HR Support Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Confident telephone manner,Flexible,Maintain confidentiality,Calm and approachable....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving
Strong communication and interpersonal skills
Organised, adaptable, and able to prioritise tasks
Able to work independently and as part of a team
A calm, helpful, and customer-focused approach
Microsoft 365, Microsoft Office, and basic networking
Active Directory and Adobe Creative Cloud
Hardware assembly, maintenance, or upgrades
AV equipment setup and video editing
Training:
The successful candidate will obtain a Level 3 IT Solutions Technician Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday
8.00am till 4:00pm
Friday
8:00am till 3:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Passion for technology....Read more...
Mechanical Maintenance Engineer - Client Direct - Days - Commercial Office - City of London- £46,200 + BonusExciting opportunity to work In House / Client Direct Company in City of London . My client is looking for a Mechanical Mainteanance Engineer to be based in a critical / commercial building in City of London London. The successful candidates will be mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance, ideally within a critical site (i.e. Bank, Data centre, Blue chip office etc). Working with the maintenance team on site, he or she will have experience carrying out mechanical, plumbing, HVAC & fabric duties. In return the company are offering a competitive salary of £46,200, further training and career progression.Respond to Service Desk reactive tasks as directed in accordance with SLAsAssist in ensuring plant rooms are tidy and presentable, reporting any issues for rectification.Undertake reactive maintenance, minor works and public health maintenance including blocked toilets.Investigation and rectification of hot & cold air conditioning complaints. This will entail operation of the Building Management System (BMS), plus operation of the Lighting Control System (LCS).Complete water treatment tasks in accordance with L8 utilising the water treatment logbooks as directed by the Responsible Person(s) report any issues without delay. Undertake minor fabric maintenance works covering areas such as painting, furniture moving, etc and ensuring that any materials required to complete tasks are ordered in a timely and appropriate manner.Carry out minor mechanical installations, as and when requested and supervised.Identify, manage and report any risks, accidents or near misses in a timely manner.Work with and escort contractors during maintenance visits, ensuring that working guidelines are always followed and assisting with the quarterly inspection undertaken by the water treatment consultant.To respond quickly and effectively to any building alarms received from the helpdesk or BMS, and to escalate alarms where necessary, recording all reactive tasks in the shift log.Uphold the integrity of the company always and ensure provision of high levels of customer service are provided.Hours of workMonday to Friday08:00 - 17:00Package£46,200 salary + bonus25 days annual leave + bank holidaysEmployer Pension Contribution of 7.5%BUPA Private Medical and Dental – with family upgrade availableEAPHealth Assessments every 2 yearsLife Assurance – 4x times salaryIncome ProtectionCritical Illness InsuranceTravel InsuranceWill WritingAnnual Eyesight tests and flu vaccinationsEnhanced family leave paysponsorship for professional /educational studiesindustry leading training schemeDiscounts and cash backs across retail, travel, entertainment etc.RequirementsMechanically or electrically qualified Level 2 / 3 / HNC / HND18th Edition if electrically qualified You must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceExcellent customer skills Highly desirable (Not essential)Any further qualifications (i.e. Electrical or Air Conditioning etc)Experience working in a bank / data centre / commercial OfficeHigh Voltage - Experience / Qualification - Current or expiredPrevious experience a day and night shift pattern If you are interested please get in contact with Fin Havering of CBW Staffing solutions....Read more...
Mechanical Maintenance Engineer - Client Direct - Days - Commercial Office - City of London- £46,200 + BonusExciting opportunity to work In House / Client Direct Company in City of London . My client is looking for a Mechanical Mainteanance Engineer to be based in a critical / commercial building in City of London London. The successful candidates will be mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance, ideally within a critical site (i.e. Bank, Data centre, Blue chip office etc). Working with the maintenance team on site, he or she will have experience carrying out mechanical, plumbing, HVAC & fabric duties. In return the company are offering a competitive salary of £46,200, further training and career progression.Respond to Service Desk reactive tasks as directed in accordance with SLAsAssist in ensuring plant rooms are tidy and presentable, reporting any issues for rectification.Undertake reactive maintenance, minor works and public health maintenance including blocked toilets.Investigation and rectification of hot & cold air conditioning complaints. This will entail operation of the Building Management System (BMS), plus operation of the Lighting Control System (LCS).Complete water treatment tasks in accordance with L8 utilising the water treatment logbooks as directed by the Responsible Person(s) report any issues without delay. Undertake minor fabric maintenance works covering areas such as painting, furniture moving, etc and ensuring that any materials required to complete tasks are ordered in a timely and appropriate manner.Carry out minor mechanical installations, as and when requested and supervised.Identify, manage and report any risks, accidents or near misses in a timely manner.Work with and escort contractors during maintenance visits, ensuring that working guidelines are always followed and assisting with the quarterly inspection undertaken by the water treatment consultant.To respond quickly and effectively to any building alarms received from the helpdesk or BMS, and to escalate alarms where necessary, recording all reactive tasks in the shift log.Uphold the integrity of the company always and ensure provision of high levels of customer service are provided.Hours of workMonday to Friday08:00 - 17:00Package£46,200 salary + bonus25 days annual leave + bank holidaysEmployer Pension Contribution of 7.5%BUPA Private Medical and Dental – with family upgrade availableEAPHealth Assessments every 2 yearsLife Assurance – 4x times salaryIncome ProtectionCritical Illness InsuranceTravel InsuranceWill WritingAnnual Eyesight tests and flu vaccinationsEnhanced family leave paysponsorship for professional /educational studiesindustry leading training schemeDiscounts and cash backs across retail, travel, entertainment etc.RequirementsMechanically or electrically qualified Level 2 / 3 / HNC / HND18th Edition if electrically qualified You must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceExcellent customer skills Highly desirable (Not essential)Any further qualifications (i.e. Electrical or Air Conditioning etc)Experience working in a bank / data centre / commercial OfficeHigh Voltage - Experience / Qualification - Current or expiredPrevious experience a day and night shift pattern If you are interested please get in contact with Charlie Long of CBW Staffing solutions....Read more...
IT Network Support
Maintain reliable internet and network connectivity across the Trust.
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely.
Install and configure hardware/software on workstations and devices.
Set up and manage user accounts in Microsoft 365, MIS, and other systems.
Maintain and contribute to an IT knowledge base for future problem-solving.
Hardware & Equipment
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment.
Carry out routine maintenance, replace consumables, and complete minor repairs.
Keep accurate inventories and security mark equipment.
Cybersecurity & Data Protection
Monitor and maintain network security, ensuring safe and appropriate use.
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines.
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations.
Audio/Visual Support
Set up and operate AV equipment for assemblies, school events, and performances.
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase.
Project & Event Support
Provide technical support for IT-related projects across the Trust.Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances).
Assist with examination material preparation and submission.
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving.
Strong communication and interpersonal skills.
Organised, adaptable, and able to prioritise tasks.
Able to work independently and as part of a team.
A calm, helpful, and customer-focused approach.
Microsoft 365, Microsoft Office, and basic networking.
Active Directory and Adobe Creative Cloud.
Hardware assembly, maintenance, or upgrades.
AV equipment setup and video editing.
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration.
Cyber Security.
Cloud Computing.
IT Project Management.
Digital Infrastructure.
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
