Welcoming and looking after the hospitality of visitors
First point of call for telephone calls and visitors
Attend and participate in relevant meetings as required
Minute taking, including in HR cases
Providing general administration support e.g. photocopying, filing, emailing and completing forms
Receiving and distributing mail
Booking hotels, flights, rail tickets, hire vehicles, conference rooms, etc, where required.
Maintain office stationery and water levels, and order as required
Making tea and coffee in turn
Receiving and distribution of post/parcels, including taking mail to the post office/box
Ensuring the Manned Guarding and Technology documents are correctly filed
Answering the telephone and dealing with general enquiries using a professional manner at all times
Inputting data accurately and in a timely manner
Using a range of computer packages, e.g. Microsoft Office, Sage and our bespoke control room software
Maintaining record systems, both manual and computerised (tech files)
Updating and distributing the tech locations list, sales forecast and pipeline
Any other sundry relevant duties as deemed necessary
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
There are career opportunities to develop you further within our company
Black Diamond can be a long-term place for you. We have qualified apprentices still working with us now
Employer Description:Black Diamond Security is a leading provider of security solutions, specializing in safeguarding businesses and individuals with advanced security systems and services. We are committed to offering high-quality, reliable security services to our clients while maintaining a focus on innovation and customer satisfaction. We are currently seeking a motivated and ambitious Business and Finance Apprentice to join our team and gain valuable hands-on experience in the financial and business operations of the security industry.Working Hours :Monday-Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Welcoming and looking after the hospitality of visitors
First point of call for telephone calls and visitors
Attend and participate in relevant meetings as required
Minute taking, including in HR cases
Providing general administration support e.g. photocopying, filing, emailing and completing forms
Receiving and distributing mail
Booking hotels, flights, rail tickets, hire vehicles, conference rooms, etc, where required.
Maintain office stationery and water levels, and order as required
Making tea and coffee in turn
Receiving and distribution of post/parcels, including taking mail to the post office/box
Ensuring the Manned Guarding and Technology documents are correctly filed
Answering the telephone and dealing with general enquiries using a professional manner at all times
Inputting data accurately and in a timely manner
Using a range of computer packages, e.g. Microsoft Office, Sage and our bespoke control room software
Maintaining record systems, both manual and computerised (tech files)
Updating and distributing the tech locations list, sales forecast and pipeline
Any other sundry relevant duties as deemed necessary
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
There are career opportunities to develop you further within our company
Black Diamond can be a long-term place for you. We have qualified apprentices still working with us now
Employer Description:Black Diamond Security is a leading provider of security solutions, specializing in safeguarding businesses and individuals with advanced security systems and services. We are committed to offering high-quality, reliable security services to our clients while maintaining a focus on innovation and customer satisfaction. We are currently seeking a motivated and ambitious Business and Finance Apprentice to join our team and gain valuable hands-on experience in the financial and business operations of the security industry.Working Hours :Monday-Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. • Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: o WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. o Sales Rep weekly and/or as needed and before new projects. o WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. o Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. • Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. • Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. • Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. • Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. • Provide pricing for self-performing projects over $12,500. • Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. • Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. • Coordinate with the Supervisor to create project schedules. • Review time reports daily and make necessary corrections with the admin team. • Attending all appropriate calls, meetings, and trainings. • Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: • 30-hour OSHA certification • Registered Roof Observer (RRO) preferred but not required.
OTHER SKILLS AND ABILITIES:
• Ability to travel out of town, including overnight stays. • Must have reliable transportation and a valid driver's license. • Ability to work weekends and/or holidays when needed. • Ability to pass a pre-employment drug test. • Ability to read, write, and speak English.Apply for this ad Online!....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...
