Provide IT support to teachers and administration staff in classrooms or offices, responding to IT support required by teachers in classroom when needed in liaison with the IT team.
Desktop & Application Support:
Connect, set up and check PCs and peripherals for normal operation
Perform routine maintenance tasks, including basic software packages installation and setting common options
Perform basic PC hardware repairs, upgrades and IT suite servicing in heavily used IT teaching areas
IT Administration:
Work closely with the Service desk officer to record, update and maintain all IT hardware assets within the school. Ensuring every device is security marked, numbered and then entered into the IT assets management tool
Health & Safety:
Carry out basic safety checks
Follow relevant H&S procedures and raise awareness among staff, pupils and other users
Personal IT development:
Have a keen and active interest in IT and related technology, also have a willingness to undertake technical training, this could be internal or external through a training partner
Conduct:
Ability to work with young people (students age ranges of 16 - 19 years), and maintain a professional attitude at all times
Communications:
Communicate on all IT issues with the Service desk officer and wider team to update on status and progress of IT support tasks allocated to you
Educational Awareness:
Attend and support staff training sessions to increase your personal understanding of how IT is used in specific contexts and subject areas
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:We provide IT support services to a range of business across London, the UK and overseas.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Key Duties and Responsibilities:
Your duties will include, but are not limited to:
Assist with installing and setting up hardware and software for users across the business (PCs, printers, network devices, production-related IT systems)
Support the integration of new technology within the business under the guidance of senior IT staff
Help monitor and troubleshoot basic IT issues, escalating complex problems when necessary
Assist in liaising with IT suppliers for routine support and maintenance needs
Contribute ideas to improve the efficiency and quality of IT services within the business
Learn how to identify procedural improvements within IT workflows, especially related to manufacturing processes
Support the IT team in maintaining accurate IT asset records and documentation
Assist in following and applying AML’s cybersecurity policies across IT systems
Learn how to maintain compliance with cybersecurity standards and best practices
Support routine security checks (e.g., updates, backups, antivirus, access control)
Help prepare basic IT reports, including usage logs, issue tracking, and updates for the IT Manager
Assist with simple analytics tasks (e.g., reviewing system usage or downtime logs)
Communicate effectively with users across departments to understand IT needs
Work closely with colleagues across the business to support their IT requirements
Promote good communication between IT and other areas of the business
Work towards an IT qualification
Attend training sessions, seek feedback, and actively learn from senior IT staff
- Identify areas for personal skill development and discuss training needs with your line manager.
- Follow AML’s Health & Safety policies at all times.
Training:The Apprenticeship training with take place at Sheffield College's City Campus 1 day per week.Training Outcome:On successful completion of the apprenticeship there may be full time employment.Employer Description:AML is an advanced manufacturing supplier specialising in the development of manufacturing solutions, and production services for a number of prestigious blue-chip clients. Originally a spin-out from the award-winning Advanced Manufacturing Research Centre (AMRC) at the University of Sheffield, AML is now recognised as a market leader in delivering flexible manufacturing capability at the leading edge of machining technologies and efficiencies, with particular expertise in aerospace, defence and energy components.Working Hours :Monday to Friday 8:30am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Learn from IT colleagues and apprenticeship training provider, completing all required coursework.
Deliver friendly, efficient first-line IT support to staff, students, and visitors in person and remotely, logging all tasks in the Helpdesk system.
Set up, maintain, and repair IT equipment; escalate issues when needed.
Monitor and manage IT consumables, audiovisual systems, and support school events.
Assist with system compliance, IT policies, GDPR, and health & safety requirements.
Support the Network Administrator with device management, backups, group policy, and workload cover.
Diagnose and repair hardware/software faults; support applications, mail systems, AV, telephony, and peripherals.
Assist with credential management, software installations/updates, antivirus, wireless setup, and access points.
Provide support for cashless catering solutions and asset management.
Help monitor filtering, networking, broadband, and servers where possible.
Support remote access for users and suggest improvements to IT provision.
Create and maintain IT documentation and deliver staff training when appropriate.
Training:
15 - 18 Months. Start as soon as possible.
Apprenticeship level: Advanced - Level 3 (A level).
Information and Communications Technician Level 3 Apprenticeship Standard.
CompTIA A+.
AZ - 900.
Remote Learning.
Training Outcome:Fixed term contract: 15 months.Employer Description:Are you a passionate and committed technology enthusiast with a desire to learn and grow in the IT field? Do you love to challenge ideas, suggest alternatives, and help others get the most out of their technology? If so, we want you to join our supportive team as an IT Technician Apprentice at Onslow St Audrey’s School, part of the Danes Educational Trust.
Working with our supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. At Onslow St Audrey’s School, we're dedicated to using technology to enhance teaching and learning, empowering all staff and students with a modern and effective network.Working Hours :Monday to Thursday 8am to 4pm. Friday 8am to 3:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
We are working with a dynamic and expanding hospitality group operating a portfolio of properties across the UK and mainland Europe. With exciting growth plans ahead, the business is embarking on a major digital transformation programme to modernise systems, improve operational efficiency, and enhance guest experiences.The role:As Head of IT, you will be responsible for leading the operational and strategic delivery of technology across all properties and the central office. Reporting into the senior leadership team, you will manage a team of IT professionals, oversee the infrastructure, and deliver projects that align with the company’s vision for growth and innovation.This role will suit an experienced IT leader with hospitality expertise and a track record of managing complex, multi-site technology environments.Key Responsibilities:
Oversee the planning, execution, and delivery of IT projects, including a group-wide digital transformation programme.Ensure all IT systems, infrastructure, and networks are robust, secure, and fit for purpose across all properties.Manage relationships with technology vendors and service providers, ensuring service quality and cost-effectiveness.Lead system upgrades, migrations, and integrations, ensuring minimal disruption to operations.Implement and maintain strong cybersecurity measures to protect sensitive data and maintain compliance.Provide leadership and development for the IT team, fostering a collaborative and innovative culture.Manage IT budgets, tracking expenditure, and identifying opportunities for efficiency.Support business operations with fit-for-purpose technology solutions, including PMS, POS, CRM, and guest-facing platforms.
Experience:
Previous experience as a Head of IT, IT Manager, or equivalent leadership role in a multi-property hospitality business.Proven experience managing large-scale IT projects and system rollouts.Strong understanding of hospitality technology platforms and integrations.Excellent problem-solving and decision-making skills.Ability to communicate effectively at all levels, including with senior executives.Degree in IT, Computer Science, or related field (Bachelor’s or Master’s level preferred).
....Read more...
Manage, set up, and troubleshoot servers, PCs, Macs, laptops, mobile devices, and printers.
Provide on-site and remote IT support across different school locations.
Travel between sites.
Training:
Advanced - Level 3 (A level)
18 Months
CompTIA A+
AZ - 900
Remote learning
Training Outcome:
Permanant role after the apprenticeship
Employer Description:Interm IT is an Exclusively Educational IT Support Company. We take
pride in the support that we offer to all of our schools.
Interm IT has been supporting schools for over 25 years; our managed service helps
schools who want reliable technology to support their educational environment by
providing dedicated consultants as an extended member of their team, backed up by
our in-house support desk and the use of cloud-based monitoring tools. Interm IT
supports schools of all levels from Nursery to the sixth form in the south-east of
England.
As a company that is continuing to grow, we are looking to expand our well respected IT
consultant team.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
1st Line support through the IT Helpdesk ticketing system
Building PCs, setting up Laptops & Repairing PCs and Laptops
Pre-delivery preparation of servers/infrastructure equipment and controlling stock of all IT equipment
Dealing with software issues e.g. installation and upgrade
Keeping up to date with any training and learning logs
Dealing with third parties to arrange external repairs and tracking documentation
Keep up-to-date notes on the work completed through the helpdesk
Training:Information Communications Technician Level 3.
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician!Employer Description:Since 1998 we have gained valuable experience in the IT sector. Our purpose is the same today as it has always been – to provide companies with quality products at competitive prices and to deliver total IT package solutions for all types of businesses.
Committed to performing and maintaining exceptional customer service, SBK’s unrivalled after sales support has earned us an enviable reputation within the industry. Possessing extensive experience installing servers, networks, cabling, accounting products and many more solutions, our client base comprises individuals, small businesses and extends to multinational corporations.Working Hours :Monday - Friday 8:30am - 5:30pm.Skills: Communication skills,Attention to detail,Customer care skills,Proactive,Eager to learn....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training Outcome:This role could grow into a full-time position after your apprenticeship ends.Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.
Key responsibilities: First-line Support
Respond to IT support requests from staff and students via our helpdesk system, email, or in person
Troubleshoot and resolve issues with hardware, software, and network connectivity
Equipment Setup &; Maintenance
Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards
Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure
User Support & Training
Provide guidance to staff and students on the use of school systems and applications
Support the induction of new staff with IT systems and processes
System Administration
Assist in managing user accounts, permissions, and email systems
Help maintain accurate asset registers and records of repairs or replacements
Project Support
Participate in IT improvement projects such as upgrades, deployments, and system migrations
Assist in testing new software and hardware solutions
Health & Safety / Compliance
Follow data protection and safeguarding policies at all times
Ensure IT equipment is handled safely and securely
Training:
Expected duration: 16 months
Apprenticeship level: Level 3 (Advanced)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.
Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Interest in IT,Desire to Learn and Develop,Willingness to Travel....Read more...
Assist with setting up and configuring IT equipment (PCs, printers, phones)
Provide first-line technical support to staff in person and remotely
Log and track IT support requests using the internal system
Help maintain hardware, software, and user accounts
Support routine maintenance tasks such as updates and backups
Assist with onboarding tasks, including setting up new user profiles
Maintain accurate IT asset and inventory records
Escalate complex issues to senior IT staff when needed
Support wider digital and system projects where appropriate
Follow data protection and IT security protocols at all times
Training:
A mixture of blended learning in the workplace and taught delivery every Friday at the Loughborough College
Diarised visits from dedicated Trainer/Assessor
On-the-job training
Off-the-job training
Training Outcome:
The role is expected to progress into a Junior IT position upon successful completion of the apprenticeship and a satisfactory employment record, supporting long-term succession planning within the department
Employer Description:Rushcliffe Care Group is a well-established provider of health and social care services, with over 35 years of experience supporting some of the most vulnerable people in society. The group operates a range of nursing and specialist care services across the Midlands, focusing on learning disabilities, mental health, and complex needs. Rushcliffe Care is committed to delivering high-quality, person-centred care through its core values: Reputable Care, Respect and Compassion, Robust Communication, and Real Commitment.Working Hours :Monday- Friday
8.30am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Provide first level of technical support to the end user.
Building on skills to support and Manage Networks, servers and desktop devices.
Own our IT Ticket System offering best in class IT Service and desktop management.
Escalate IT Support tickets to correct areas of responsibility.
Work closely with Group Infrastructure lead to support Projects, and tasks, daily checks, including maintenance and ensuring backups complete in line with DR policy.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You will be given the opportunity to apply for a full-time permanent role with the organisation upon successful completion of your apprenticeship.Employer Description:C.L.A.S. Services (UK) Ltd is a well-established IT services provider based in Clowne, Chesterfield, Derbyshire. Since its incorporation in 2010, the company has specialised in delivering a wide range of IT solutions under the category of "Other information technology service activities" 1.
With a strong focus on innovation and client satisfaction, C.L.A.S. Services supports businesses through expert IT consultancy, systems design, and technical support. The company prides itself on a collaborative working environment where team members are encouraged to grow, share ideas, and develop their skills.
As part of its commitment to nurturing future talent, C.L.A.S. Services offers apprenticeship opportunities that provide hands-on experience, mentoring, and structured training. Apprentices become integral members of the team, contributing to real-world projects and gaining valuable industry insight.Working Hours :Monday to Friday 09.00-17.00 with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
IT Network Support
Maintain reliable internet and network connectivity across the Trust.
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely.
Install and configure hardware/software on workstations and devices.
Set up and manage user accounts in Microsoft 365, MIS, and other systems.
Maintain and contribute to an IT knowledge base for future problem-solving.
Hardware & Equipment
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment.
Carry out routine maintenance, replace consumables, and complete minor repairs.
Keep accurate inventories and security mark equipment.
Cybersecurity & Data Protection
Monitor and maintain network security, ensuring safe and appropriate use.
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines.
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations.
Audio/Visual Support
Set up and operate AV equipment for assemblies, school events, and performances.
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase.
Project & Event Support
Provide technical support for IT-related projects across the Trust.Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances).
Assist with examination material preparation and submission.
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving.
Strong communication and interpersonal skills.
Organised, adaptable, and able to prioritise tasks.
Able to work independently and as part of a team.
A calm, helpful, and customer-focused approach.
Microsoft 365, Microsoft Office, and basic networking.
Active Directory and Adobe Creative Cloud.
Hardware assembly, maintenance, or upgrades.
AV equipment setup and video editing.
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration.
Cyber Security.
Cloud Computing.
IT Project Management.
Digital Infrastructure.
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Handling customer enquiries in a professional and timely manner
Maintaining accurate and up-to-date customer records
Setting up and configuring email accounts
Configuring and maintaining servers
Preparing and deploying new laptops and desktop devices
Ordering IT equipment and services as required
Responding to support tickets and resolving issues efficiently
Answering incoming calls and providing first-line support
Training:
18 Months
Apprenticeship level
Advanced - Level 3 (A level)
Information and Communications Technician Level 3 Apprenticeship Standard
Training Provided:
CompTIA A+
AZ - 900
Training Outcome:
Carrying out onsite visits to customer locations
Installing and setting up IT equipment onsite
Employer Description:Sinorrah IT Solutions was established with the aim to relieve people and businesses of the headaches and stresses that come with IT. We build a solution based on your needs, no matter the problem. Our friendly and ingenious team are ready to help you; whether you are in need of Cloud, VoIP or hosting services for your business, or just looking to upgrade your personal computer. Sinorrah ensures you are covered in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
To provide first-line and second-line IT support to staff across multiple sites, assist with the maintenance and development of our network infrastructure, and ensure that all users have the tools and resources they need to work efficiently and securely.
Key Responsibilities
Provide day-to-day ICT helpdesk support, responding to user requests via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Assist with the installation, configuration, and deployment of computers, mobile devices, printers, and other IT equipment.
Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points.
Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems.
Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups.
Document IT processes, troubleshooting steps, and asset inventory.
Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks.
Support system upgrades, rollouts, and IT projects under the guidance of the IT Manager.
Participate in training sessions and complete all coursework required for the Level 3 apprenticeship qualification.
Training:All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:
Ongoing career development and progression opportunities for the right candidate upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Mon–Thu: 8:30–17:00
Fri: 8:30–16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Maintaining an inventory of all assets, including security tagging, loans, location tracking, commissioning, and decommissioning of equipment.
Maintenance and management of digital signage solutions located around the school.
Maintaining and monitoring stock levels of the reprographics and print equipment across site.
Provision and set up of word processors and other IT equipment required for examinations.
Assisting the IT Service Manager/IT Director in other associated tasks where required.
Providing in-class and walk-in technical support for teaching staff and pupils.
Responding to support tickets within set SLA response times.
Provision of ICT facilities for external visitors and events.
Supporting the IT Service Manager in providing support & training to users.
Assist and provide cover for the Theatre Technician and the Reprographics Technician.
Make off-site visits to collect or deliver equipment to suppliers for repair.
Working at heights, moving of heavy equipment, using ladders, and working in confined spaces.
Training Outcome:The successful candidate may be offered full-time employment.Employer Description:The King’s School is an independent, academically selective school taking girls and boys from ages 4-18 years old and we are proud to have been educating children in Chester for 475 years. We blend our long-standing traditions with 21st Century innovations to offer a truly outstanding education.Working Hours :08:30 – 17.00, full time. Days to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Troubleshooting,Confident to go into classroom,Passion for IT,Numeracy and literacy....Read more...
Join our IT team in a precision engineering and fabrication business serving aerospace, defence, and power sectors. A great opportunity to kickstart your IT career with hands-on experience across all areas of IT services and technologies.
As our IT Apprentice, you'll be an essential part of our front-line support team, helping users resolve day-to-day IT issues across a wide range of technologies and platforms. You'll gain hands-on experience working alongside skilled professionals, building valuable knowledge to launch your IT career. Beyond core support tasks, you'll explore on-premise networking, server systems, cloud platforms like Office 365, Azure, and AWS, and advanced CAD/DNC solutions used in manufacturing. You'll also have the chance to travel across our UK sites in Derby, Alcester, and Welwyn Garden City.
Day-Day Responsibilities:
Assist in providing first-line IT support to users across the business
Log and manage support tickets using the service desk system
Assist with hardware and software installations, upgrades, and troubleshooting
Support the maintenance and monitoring of network and server infrastructure
Participate in cloud and virtualisation projects
Help implement and maintain cybersecurity tools and practices
Contribute to the migration of legacy systems to modern platforms
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 15 month apprenticeship you will have gained your Information Communications Technician (Level 3) qualification. If required, you will also have completed Functional Skills in English and maths.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:We are a leading partner in precision engineering, delivering trusted performance and quality to our customers.
Guided by our RISE Values, we provide an environment that empowers our employees to build trusted relationships and deliver sustainable high performance through innovation and collaboration.
Respect – We respect each other and assume positive intent
Integrity – We act with integrity, demonstrating honesty, consistency, and trustworthiness
Safety – We prioritise the health, safety and wellbeing of ourselves and others.
Excellence – We strive for excellence in everything we doWorking Hours :Monday-Thursday (7AM-4PM) Friday (7AM-12PM)Skills: IT skills,Attention to detail,Organisation skills,Communication skills,Problem solving skills....Read more...
Your Role
Serve as the first point of contact for IT issues, providing clear, confident, and friendly support
Deliver hands-on troubleshooting for **hardware, software, and network** challenges
Set up and retire laptops, peripherals, and other devices.
Manage user onboarding and offboarding to ensure seamless transitions
Keep precise records of IT equipment, user accounts, and configurations
Investigate potential cybersecurity concerns, escalating when necessary
Provide support for remote staff and off-site locations
Promote and uphold IT policies, compliance requirements, and data protection standards
What You’ll Bring:
Proven experience in first-line IT support or a similar technical role
Strong knowledge of Windows OS, Microsoft 365, and fundamental networking principles
Awareness of **cybersecurity best practices** and incident response
Excellent communication skills with a customer-first approach.
Ability to prioritise tasks and stay organised under pressure
Familiarity with IT asset management and user account administration
If you thrive on solving problems, enjoy helping people, and take pride in keeping tech running at its best, we’d love to hear from you.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:We specialise in Computer repairs, Laptop, MacBook/IMac repairs, Web design and hosting, Data Recovery and Data delete & bespoke CRM applications for SME. We buy or Part exchange your old computers and PC. Whether it’s a software problem or a hardware issue, we have the expertise to get your device up and running again in no time.Working Hours :Working days to be confirmed between - 9.00am - 5.30pm, 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Are you an experienced IT professional with a passion for project delivery and technology transformation within the hospitality sector?We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels.In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you’ll play a pivotal role in driving innovation and operational efficiency.Key Responsibilities:
Lead and manage IT projects across hotel operations, ensuring timely and successful delivery.Collaborate with stakeholders to define technical project goals and requirements.Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech.Manage third-party vendors and ensure smooth integrations and upgrades.Maintain data privacy and cybersecurity compliance (e.g., GDPR).Provide proactive support, performance monitoring, and service improvementMentor IT support teams and ensure effective cross-departmental communication.Contribute to technology strategy, planning, and budget forecasting.
Experience:
Strong technical background with 5+ years in IT project delivery roles.Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile).At least 2 years in a leadership or managerial capacity.Experience managing hospitality systems (PMS, POS, CRM, OTA integrations)Familiarity with project methodologies such as PRINCE2, PMP, or Agile.Experience with cloud platforms (AWS, Azure), mobile, and networking technologies.Excellent communication, problem-solving, and stakeholder engagement skills.Ability to lead cross-functional teams and manage vendor relationships effectively.
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Are you an experienced IT professional looking for a role where you can make a real impact on business-critical systems? Were seeking a Senior IT Infrastructure & Support Engineer to join a forward-thinking organisation and play a key part in ensuring the reliability, security, and efficiency of complex IT environments.
This is a hands-on role where youll provide advanced technical support, maintain and enhance infrastructure, and strengthen cybersecurity resilience. Youll also mentor junior team members, share expertise, and help shape the future of IT within the business.
Responsibilities
- Deliver high-level technical support, troubleshooting complex infrastructure, application, and device issues.
- Maintain and support systems including Active Directory, Azure, Exchange 365, Hyper-V, and backup solutions.
- Enhance IT security through support and optimisation of cybersecurity tools and policies.
- Drive system improvements, automation, and standardisation within IT operations.
- Act as a mentor to junior colleagues, sharing knowledge and guiding professional development.
- Contribute to disaster recovery planning, testing, and business continuity initiatives.
Experience Required
- Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP.
- Proven expertise with Azure AD, Exchange Online, Office 365 and cloud identity concepts.
- Experience with Hyper-V, Veeam, WSUS, endpoint management tools.
- Understanding of network fundamentals (TCP/IP, VLANs, firewalls).
- Familiarity with endpoint protection, email filtering, SIEM, or extended AV tools.
- Exposure to ERP systems (desirable).
- Experience with Jira, Confluence, or similar collaboration tools (desirable).
Benefits
- 37.5-hour working week with lunchtime finishes on Fridays
- Hybrid / flexible working arrangements
- 28 days annual leave + Christmas closure + holiday purchase scheme
- Group pension (matched up to 5%), life assurance, and income protection
- EV salary sacrifice scheme & share incentive plan
- Wellbeing initiatives, gym discounts & Employee Assistance Programme
- Excellent learning & development opportunities
- Free onsite parking, regular social & sports activities
Security Clearance
Due to the nature of the work, applicants must be eligible for UK Security Clearance, requiring proof of UK residency for the past five years.
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You will be the first point of contact for a wide range of customers as part of our talented help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues, solutions, and sales opportunity progress by creating cases within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT.
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients.Other duties as assigned from time to time.Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with Higher level apprenticeships are also available.Employer Description:We work with law and accounting firms every day.
We understand your tools, your pressures, your compliance headaches, and that “quick fix” issues are never actually quick.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Act as the first point of contact for IT-related issues (via phone, email, or ticketing system)
Log, track, and manage incidents and service requests
Provide basic troubleshooting for hardware, software, and network problems
Assist users with password resets and account access issues
Escalate complex technical problems to specialists within the team
Install, configure, and support standard desktop applications and operating systems
Perform routine checks on systems, printers, and other IT equipment
Guide users through simple step-by-step solutions to common IT issues
Maintain clear documentation of support issues and resolutions
Assist in setting up and maintaining user accounts, email, and permissions
Help with onboarding new employees by preparing and configuring devices
Support mobile devices and remote access where applicable
Keep up to date with company IT policies and security guidelines
Training:Training will take place within the workplace. Training Outcome:Further career progression throughout our IT team.Employer Description:Brands Hatch is one of the UK’s premier motor racing venues, located in Kent and operated by MotorSport Vision (MSV). The circuit is a major hub for national and international motorsport, hosting flagship events such as the British Touring Car Championship (BTCC), British Superbike Championship (BSB), and GT racing, alongside corporate hospitality, track days, testing, and driver experience programmes.
The venue offers two track layouts: the 1.2-mile Indy Circuit, ideal for high-frequency race events, and the 2.4-mile Grand Prix Circuit, renowned for its technical challenge and global recognition.Working Hours :Monday - Friday - 42.5 hours a week.
Plus occasional event weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
As an ICT Apprentice, you will:
Act as the first point of contact for IT queries (via phone, email, and service desk system).
Log, prioritise, and track support requests using the HALO ITSM platform.
Troubleshoot common IT issues (password resets, Microsoft 365, Teams, SharePoint, Windows, printers, etc.).
Escalate more complex issues to second-line support.
Assist with onboarding new staff, including setting up equipment, accounts, and delivering basic IT inductions.
Contribute to documentation and suggest improvements to the IT knowledge base.
What you’ll learn:
Hands-on experience in ICT support and customer service.
The opportunity to work alongside experienced ICT professionals.
Knowledge of Microsoft 365, Active Directory, Teams, SharePoint, and more.
Skills in troubleshooting, communication, and IT operations.
A Level 3 ICT Apprenticeship qualification, with full support from your training provider.
What we’re looking for:
A genuine interest in IT and technology.
Strong communication skills and a customer-focused approach.
Problem-solving ability and a willingness to learn.
A proactive and organised attitude.
Strong attention to detail and a careful, methodical approach to work.
Ability to quickly learn new skills.
GCSEs (or equivalent) in English and Maths at grade 4 (C) or above.
Why join us?:
Full training and support to start your IT career.
Hands-on learning in a supportive environment.
The potential to progress into a permanent role.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.
The training covers the following core occupational duties:
https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2Training Outcome:There is potential to progress into a permanent role after this apprenticeship.Employer Description:At Leightons, we believe in doing things better. That’s better care – for you and your family. From tiny eyes and ears, taking in the world around them; to teenage eyes and ears, developing through life’s rough and tumble. Helping you to protect your hearing and pick up the first signs of presbyopia in your 40s through to managing your eye and hearing health well into your older years. We’re with you for life – every step of the way.Working Hours :Including some Saturdays. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative....Read more...
To provide 1st line technical support, answering support queries via phone, email and live chat.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the ticketing system.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a log of all calls taken.
Maintain a log of any software or hardware problems detected.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex calls to the relevant Support member if it cannot be resolved.
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good Telephone manner,Microsoft-based systems,PC Hardware set up....Read more...
To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
To log all calls on the ticketing system
Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
Maintain a log of all calls taken
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
To allocate more complex calls to the relevant Support member if it cannot be resolved
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Microsoft Windows....Read more...
Recently finished your GCSEs or A-Levels and want your first full-time role or an alternative to college? Join our friendly IT team at Pavers Head Office, where you’ll gain valuable skills, training, and career opportunities to complete a Business Administration Apprenticeship.
The role will be based in our IT department in our York Head Office at Northminster Business Park. The position is full time, 39.5 hours per week and will be supported by an 18 month Level 3 Apprenticeship in Business Administration.
This apprenticeship, along with our on-the-job training, will give you the skills and knowledge to be able to support the IT team so that they can deliver the most robust solutions and platforms to the business in a cost effective, customer focused manner. You’ll be coached and mentored in the role by the Head of IT Operations along with support from other leaders withing the IT team.
What’s in it for you:
• A Salary of £17,233 per annum
• Generous colleague discount scheme, some of which can be shared with your family and friends!
• Apprenticeship Qualification
And that’s not all, working for Pavers comes with so much more to enjoy:
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy – enter a world of training at your finger tips!
• Pavers Foundation – nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST
What will you learn:
• To work in an office environment gaining an understanding how a business operates and the function of each department
• To work as part of a team, collaborating to deliver against agreed timescales
• To plan and schedule work for yourself and the team to support delivery of the goals of the team
• To manage information in line with industry regulations
• To develop a customer focused mindset
• To understand more about how technology supports an organisation
We have a collaborative and friendly working environment where many of our colleagues have grown and developed through the business and we know that without our people, there is no business, and so the better we look after you the better service you will provide to customers. Snapshot of your duties as out IT Business Admin Apprentice:
• You’ll use business software applications to produce documents, spreadsheets, reports, dashboards and presentations
• Organising meetings, tracking actions, coordinating team activities
• Develop communication skills through both written and verbal channels (online and in person)
• Problem solving & decision making
• Track spend against budgets helping you to develop finance management skills
• Basic Cyber Security skills by developing your awareness in this area
• Develop an understanding of risk management in an IT function
What you’ll need to be our IT Business Admin Apprentice:
• Interest in IT/Technilogy
• ‘Can do’ positive attitude
• GCSE C or Level 4/5 in Maths & English
• Be able to communicate well, both written and verbal, being naturally chatty and inquisitive
• Good basic IT skills including basic knowledge of Microsoft packages
• Attention to detail with the ability to multi-task
• Able to use initiative
• Organisation skills with the ability to prioritise to meet deadlines
• Be a Team PlayerTraining:The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The employer will offer training around Organisation & Planning, Communication (written and verbal), Basic Cyber Security, PCI Compliance, Customer Service, 1st Line IT Support Skills, Microsoft Packages, Health & Safety.Training Outcome:Progression into a role in IT Support.Employer Description:The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.
We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.Working Hours :Monday to Thursday - 8.30 am to 5.00 pm
Friday - 8.30 am to 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,'Can do' positive attitude.,Ability to multi-task,Able to use initiative,Be a Team Player,Microsoft Packages Knowledge,Prioritisation Skills....Read more...
