Order intake and processing:
Receiving orders via telephone, email and any other medium made available such as on-line portals
Booking parts out of stock and preparing delivery notes
Order Picking/Dispatch:
Pick parts, package them securely, prepare address labels for couriers
Goods in/out
Receipt incoming spare parts into stock and locate them in parts dept
Book in warranty returned spare parts and locate in the quarantine area
When necessary, load and unload spare parts and equipment from delivery vehicles
Customer Service:
Assist customers and internal staff with the identification of spare parts
Creating quotations for customers
Assist customers with queries related to departmental issues – such as late deliveries, incorrect parts etc.
Update customers with ETAs
Training:
Supply Chain Warehouse Operative Level 2 Standard qualification
End Point Assessment
Work based training
Training Outcome:Upon successful completion of this apprenticeship you will be offered a permanent position as a parts advisor.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry. Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A. The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative. This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Rota will cover between 07.00 & 17.00, Monday to Friday.Skills: IT skills,Organisation skills,Presentation skills,Willing Attitude & Presence,Willing for Self-Development....Read more...
Sales Support (Main Focus):
• Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service
Office & Team Support:
• Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars
Trade Show & Event Organization
• Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining:
Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week
Achieve apprenticeship standard Business administratorLevel 3
Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base.
We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required.
Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Key Activities can include:
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Work with DGF departments on Air freight planning and coordination
Liaise with DGF Transport & Warehouse teams on Air freight planning and coordination
Liaise with overseas offices on Air freight planning and coordination
Maintain mandatory milestones through the Company's Freight Forwarding system
Use Company systems to create, manage and maintain the movement of freight
Update Company’s customer complaints with all required inputs
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption.
Contribute to the ‘First Choice’ continuous improvement program
Participate in Monthly Team briefing sessions
Complete all statutory and mandatory training as and when required
Training:International Freight Forwarding Specialist Level 3 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role
Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Duties will include but will not be limited to:
Receiving service enquires and requests from corporate clients, and the public
Ensuring all enquiries whether by email, telephone or via a third party are responded to promptly and politely and take all necessary steps to convert enquiries into bookings
Accurately price and quote enquiries
Searching for solutions and options to meet the requirements of such requests, using a range of online resources and liaising with our airport service partners
Finalising requests and completing the service bookings as requested
Assisting clients and travellers with any service-related enquiry
To oversee the daily operation, ensuring compliance with all standard operating procedures and other applicable regulatory policies
Entering and monitoring all reservations into the inhouse reservations system, ensuring correct and up-to-date information is entered
Monitoring confirmed bookings to ensure all flight, greeter and transport information is up to date
React to and action operational changes / disruption in a calm and systematic manner
Upselling products and services where applicable
Undertaking specific tasks as and when determined by the Management team
Liaising with all departments and working closely with the airport teams and service partners
Passing on any new business enquiries or sales leads to the Managing Director
Training:
This is all delivered in the workplace
Training Outcome:
There may be a fulltime position available upon successfully completing this apprenticeship role
Employer Description:With crowded terminals, security queues and unfamiliar surroundings, often the most stressful part of a journey is the time spent at the airport. At Fastrack VIP we remove this stress with our personal airport meet and assist services available for arrivals, departures, and flight connections at gateway airports worldwide.
Whether travelling for business or leisure, become our guest and travel in style as we personally assist you through all the check-in, security, and immigration formalities quickly and effortlessly. Available regardless of ticketed class or frequent flyer status, let us take the stress and worry out of air travel from the moment you arrive to the moment you depart with our following core services:Working Hours :Covering the hours of operation working shifts on a rolling pattern including weekends and bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Professionalism,Customer Service Skills,IT knowledge,Flexible....Read more...
Develop and implement databases, data collection systems and data engineering solutions that optimise reporting efficiency and clarity
Acquire data from primary or secondary data sources and maintain databases/data lakes
Interpret data, analyse results using statistical techniques and provide ongoing reports
Identify, analyse, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing raw data, reports, and performance indicators to locate and correct code problems
Work with management to prioritise business and information needs
Locate and define new process improvement opportunities.
Collaboration – work closely with healthcare professionals to ensure data-driven insights align with clinical needs and business policies for operational excellence
Data security and privacy - Ensure compliance with regulations at all times and understands patient confidentially, Caldicott Principles and GDPR
Training:
Data Analyst Level 4 (Higher national certificate) Apprenticeship Standard
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills
Training Outcome:
Opportunities for career advancement upon successful completion of the apprenticeship
Employer Description:Tomorrow Cardiovascular Ltd is leading provider of ultrasound diagnostic services with over 25 years of experience working with the NHS, private providers and clinics with highly qualified and experienced clinical team. We are leading providers in the research and delivery of prevention, detection and treatment of cardiovascular disease – the biggest killer on the planet – which over 90% is preventable. At the heart of our success and our future is focus on research and innovation, technology with data driven solutions and most importantly Our People.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
