Join an exciting and specialist children's home provider supporting vulnerable young people who have experienced trauma based in Chatham. Work for a company that has real heart! Starting salary £50,000 - £60,000 (DOE)
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
Benefits:
Family feel
28 days annual leave
Pension
Ongoing career development and support
Requirements
QCF Level 5 Leadership and Management
Provable track record of managing children's residential services and taking them through inspections
Strong managerial skills with the passion and ability to build and lead high performing staff teams
Driving licence is preferable
If this role is of interest, please follow the next steps to apply. Alternatively, please contact Laura at lhulin@charecruitment or 07990044874 for more information on similar roles.
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A Process Engineer is required to join an industry leading client based in Cambridgeshire. This is an exciting time to join this company as they continue their journey producing leading edge next generation products and systems.
The Process Engineer job, Cambridgeshire, will report into the Head of NPI and will be responsible for
Develop, support and optimise manufacturing processes to achieve minimal variation, rework and reject rate
Implement in-process measures to reduce variation
Undertake root cause analysis on manufacturing issues
Identify and prioritise cost-saving measures
Propose, risk-assess, implement and validate changes to existing processes
Support new equipment introduction
The Process Engineer, Cambridgeshire, will have an extensive understanding of:
Manufacturing process development
Process control through SPC
Structured problem solving methods and Root Cause Analysis
Data analysis and reporting skills
Change management processes
You will also likely have
Degree in an Engineering related discipline, or relevant experience
Failure analysis methodologies
Hands-on technical process knowledge in precision manufacturing
APPLY NOW for the Process Engineer job, Cambridgeshire, by sending your CV and Cover Letter to tdrew@redlinegroup.Com.....Read more...
We are looking for an Adult Social Worker to join the Hospital Discharge Team.
This role requires a Social Work Qualification with a minimum of 2 years equivalent post qualified experience.
About the Team:
The ARCH (active, recovery, community, home) Team works within the hospital setting to support the flow of discharges. You will be completing Care Act assessments, mental capacity assessments and safeguarding work. This role offers a highly competitive hourly rate.
About You:
To be considered, you must have:
A recognised Social Work qualification (Degree/DipSW/CQSW)
Minimum 2 years post-qualified experience within Adult Social Work
A full UK Driver’s License is essential
What’s on Offer:
Competitive pay – £35.00 hourly (umbrella), with PAYE options available
Opportunity to develop specialist skills in a focused team
Access to excellent training and development
Regular supervision and a supportive management structure
For more information, please get in contact:
Grace Gordon – Consultant
0118 948 5555 / 07425728375
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Executive Chef – San Jose, CA – Up to $130,000
A well-established hospitality group is seeking a creative and driven Executive Chef to lead culinary operations across multiple venues in San Jose. This is a dynamic opportunity for a chef who thrives in a scratch-cooking environment and values quality, innovation, and teamwork.Responsibilities:• Lead all kitchen operations, ensuring consistency and excellence in menu execution and presentation.• Develop and mentor kitchen teams while maintaining high standards for training, safety, and sanitation.• Collaborate with management and operations leaders to drive culinary direction and cost efficiencies.• Oversee inventory control, ordering, and vendor relationships to ensure quality and budget alignment.• Foster a positive kitchen culture that emphasizes teamwork, respect, and continuous improvement.Qualifications:• 5+ years of Executive Chef experience in upscale or high-volume culinary operations.• Strong leadership and communication skills with the ability to inspire and lead large teams.• Proven ability to manage budgets and deliver consistent results under pressure.....Read more...
We are currently recruiting for an Mechanical Assembler/Mechanical Fitter for our client in Christchurch. For the role of assembly mechanic you will be required to repair, modify or overhaul a variety of aircraft parts and components.
Essential Responsibilites as a Mechanical Assembler/Mechanical Fitter
- Overhaul & modify a variety of Mechanical, Pneumatic, Heat Transfer, Electronic, Air Turbines and Electro-mechanical aircraft components.
- Diagnostic fault finding, strip, initial inspection, parts call up, build & Testing of the final units.
Essential Tasks as a Mechanical Assembler/Mechanical Fitter
- Interpret Component Maintenance Manuals Service Bulletins & other Technical data approved by the regulator required to perform the Repair & Overhaul duties.
- Perform a preliminary inspection of the unit to include a diagnostic test, dis-assembly, cleaning & component inspection.
- Determine the material required to Overhaul/Repair
- Repair/Overhaul & assemble the unit in accordance with approved technical data.
- Perform final test of the unit in accordance with approved data to determine eligibility for return to service
- Prioritise & process units in order to meet customer due dates.
- Process units in accordance with the Quality Management System. & Repair Station Manual & MOE.
Rates dependent on experience so if you are a skilled without aerospace epxerience you will still be considered for the role.
If you are looking for a challenging role in an engineering environment and have the required skills then please apply or call Ian at Holt Engineering on 07734406996.....Read more...
Assisting with annual accounts preparation.
Preparing and submitting VAT returns
Assisting with management accounts preparation
Preparing basic cashflow forecasts and budgets
Provide bookkeeping services
Apply computer and software skills, Sage, Excel, Xero, Kashflow etc.
Liaise with clients
Provide post and filing support as required
Any other duties as required
Training:Level 2 Accounts or Finance Assistant Apprenticeship Standard, including:
AAT Foundation Certificate in Accounting Level 2
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We have been established since 1995 and are based on busy Woodchurch Road in Prenton, Birkenhead
We pride ourselves on the friendly, informal and professional nature of the service that we provide; we work very closely with our clients and believe that our informal but professional approach helps to build trust and establish long lasting relationships with our clients.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
You will work with our organisation across a variety of settings, from mental health to end-of-life care.
Supporting and helping service users
Supporting service users with their issues
Supporting service users on the journey back to full health
Socialising
Medicine management
Meal plan and shop
Goals and aspirations
Training:The training will take place at:
The Training Place of Excellence, 12 New Cross Road, London, SE14 5BE
Classes are held one day a week.
Healthcare Support worker Apprenticeship Level 2 qualification
Persons BTEC Level 2 Diploma in Care
Training Outcome:
Senior Healthcare Support Worker Level 3 Apprenticeship
Full-time employment
Employer Description:Life Change International Ltd is dedicated to transforming lives and serving the community with love and compassion. We are devoted to teaching and helping people to discover their true purpose in and achieve personal happiness. lifeWorking Hours :Monday to Friday between 9.00am and 5.00pm.Skills: ....Read more...
The role includes a variety of administration duties with the aim to developing skills and having more responsibilities during this apprenticeship
Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
Inputting data onto internal systems with accuracy
Administrating routine maintenance contracts
Various Health & Safety reports across the portfolio
Producing documents
Training:
Business Administration Level 3 qualification
Functional Skills maths & English if required
No day release - delivery method and location of training to be confirmed
Training Outcome:Can progress to Team Leader Level 3.Employer Description:The Dutton Group offers as part of their portfolio a facilities management (FM) solution. Dutton FM offers and provides versatile and quality facilities which include, electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment.Working Hours :Monday/Tuesday, 8.30am - 5.30pm.
Wednesday/Thursday, 8.30am -
5.00pm.
Friday, 8.30am - 4.30pm.
Alternate Saturday- (4 hr shift)
1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Managing correspondence such as emails and letters
Updating and maintaining internal databases and filing systems
Processing and checking administrative paperwork linked to property accounts (for example, tenancy information, payment records, or invoices)
Supporting the wider office team with general admin and reporting tasks
Preparing documents and data for meetings or audits
Handling enquiries and ensuring accurate record-keeping
Learning internal systems used for property and account management
Training Outcome:On successful completion, you may progress into a full-time Business Administrator or Office Support role within MyPad. The skills and experience gained will also open doors to a wide range of administrative or coordination positions in other sectors.Employer Description:MyPad is a modern, forward-thinking property lettings and sales company based in Hull. We combine great customer service with efficient systems to deliver a smooth experience for landlords, tenants, and buyers alike. As part of our growing team, you will work in a professional office environment where development, teamwork, and initiative are encouraged.Working Hours :Monday to Friday, 9:00am – 5:00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Screen and manage phone calls, emails, and correspondence, ensuring timely responses and prioritising urgent matters
Act as the primary point of contact between the Director and internal/external contacts
Creating reports, presentations, and other documents
Prepare regular reports on project plans and status reports
Formulating spreadsheets and recording data
Managing multiple calendars
Scheduling meetings
Preparing agendas
Occasional Personal tasks
Invoice management
Scheduling and coordinating meetings and appointments
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
A full-time position may be provided following the completion of the apprenticeship
Employer Description:We are a team of highly skilled and experienced SharePoint Consultants, Architects, Project Managers, Trainers, and Developers. We offer a wide range of services and solutions for data migration. Our expertise ensures efficient and seamless data migration processes for our customers.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical....Read more...
Duties to include:
Support with patient consultations
Dispensing medicine (after training)
General admin
Dealing with counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy services assistant apprenticeship standard, which includes:
In-house training provided by employer
Training will be provided on a weekly basis
Training Outcome:Full-time permanent role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship.Employer Description:Bounce Chemist Pharmacy is an independent, pharmacy situated in Windsor Street in Liverpool . We are committed to providing excellent services and professional advice for you and your family beyond the usual opening hours.Working Hours :Monday to Friday 9.30am - 1pm then 2.30pm - 6pm (7 hours daily, 5 days a week)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience....Read more...
Supporting the general manager with all things business related
Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
Reports are maintained, filed and billed correctly
Responding to and fielding requests from multiple stakeholders
Ensuring Health and Safety throughout
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
6-8 Weekly 1-2-1 Sessions with your tutor
regular online classes and webinars
7.5 hours (avg) per week Off the Job Training
The course is a 12-18-month programme
Training Outcome:
A full-time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:The employer is a market leading publisher.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Post invoices and journals on accounting software
Data entry in Excel
Bank reconciliations
Apply accounting principles
Support management with client queries
Basic bookkeeping tasks
Downloading information from client portals
Training:Accounts and Finance Assistant Level 2 apprenticeship standardTraining Outcome:We are looking to offer this position to the right candidate for an ongoing career within our practice. You will be part of the practice’s continued expansion and will be expected to want to progress within the company whilst completing the AAT qualification. There will also be the opportunity to carry out further study upon completion of the AAT. This is a permanent position therefore once the apprenticeship is completed you will be a permanent staff member with progression opportunity and further training courses.Employer Description:GLM Ghest Lloyd Limited are providing a personalised service to business owners and individuals who are dynamic and continue to grow.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
Prepare for matchdays by setting up goals, flags, and other necessary equipment
Contribute to general grounds maintenance tasks concerning the playing surface, its surroundings and general areas
Routine preparation and maintenance tasks for playing surfaces as agreed with the supervisor
Safely operate and maintain the equipment and machinery employed in grounds maintenance
Assist in the inspection, maintenance, and assembly of goal equipment in readiness for the new season
Maintain a clean, organised, and secure work area
Training:
At the apprentices workplace
Training Outcome:
Become a qualified Sports Turf Technician at Level 3
Employer Description:North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.Working Hours :37 hours per week Monday- Friday adjusted to occasional evening and weekend work where sports fixtures require.Skills: Communication skills,Organisation skills,Team working,Knowledge of Health and Safety,Time Management,Motivated....Read more...
An apprentice at Savasaachi Marketing Agency will:
Create and schedule social media posts for clients
Assist in designing graphics and digital content
Help plan and execute marketing campaigns
Support video shoots and edit short-form videos
Research trends and generate creative ideas
Collaborate with the team on content planning and strategy
Monitor engagement and contribute to campaign reports
Training:The apprentice will train under NowSkills Apprenticeships, where they will be appointed an industry-recognised tutor to assist with their apprenticeship.Training Outcome:The successful candidate may be offered a full-time position after completing their apprenticeship.Employer Description:Savasaachi Marketing Agency Ltd is a creative digital marketing company based in the United Kingdom. We specialise in helping businesses grow their online presence through social media management, branding, and digital advertising. Our services include creative content design, video production, and campaign strategy, with a strong focus on the hospitality industry and other local businesses.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Team working,Creative....Read more...
Answering the phone
Logging service jobs
Order materials where necessary
Checking of day work sheets and time sheets when necessary
Raising of purchase orders
Raising of sales invoices
General office duties
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job learning
Training Outcome:
Possible progression upon completion, at employers discretion
Employer Description:Our multi-disciplined team culture is to work with clients to meet project objectives by providing cost effective solutions within the shortest time scales. The close relationship of our operating divisions lends itself to timely conclusions with a single source of responsibility for a wide variety of services. Our design, manufacture and installation capability means that we can exercise greater quality control from design to offsite prefabrication which in turn leads to shorter on-site times and more competitive products. The sustained growth of the business over many years is a direct result of continued support from satisfied clients and consultants.Working Hours :Monday - Friday, 8:00am - 5:00pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Number skills,Team working,Computer Skills,Time management....Read more...
Manage end-to-end processing of new starters, including recruitment, contracts, background checks, and inductions
Produce offer letters, employment contracts, and update HR systems
Support benefits administration and manage joiner/leaver processes
Monitor HR inbox, respond or refer inquiries, and coordinate early careers programs
Track apprenticeship milestones, align with industry standards, and manage learning projects
Provide guidance to program participants and master learning management systems
Stay updated on industry trends, measure program impact, and share best practices with Allianz entities
Training Outcome:
HR Consultant
People and Culture Consultant
Learning and Development Consultant
Employer Description:At Allianz Commercial, we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Commercial) has the major risks covered when it comes to protecting businesses.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Daily care and management of competition and stud horses
Leading horses to and from the walker, paddocks and stables
General yard duties including mucking out, grooming, tack cleaning, feeding and turning out
Assisting with handling mare, foals and youngstock
Supporting the team at competition and shows when required
Maintaining high standards of presentation across the yard and horses
Training:All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.Training Outcome:Possibility of a full-time position for the right candidate.Employer Description:McAshwey Stud is a family run show jumping and stud based in Rugby, Warwickshire.
They have a number of competing show jumping horses, as well as running the stud side of the business and offering competition livery.Working Hours :8.00am to 5.00pm, over 5 days. To include some weekend work.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Kind,Passionate about Horses....Read more...
AA Euro Healthcare is welcoming applications from experienced healthcare professionals.We are seeking agency relief Support Workers for our well established clients based in Lewes. The suitable candidate will be working for us on behalf of one of the UK's biggest social care charities.Requirements for this role to include:
Minimum Requirement of NVQ Level 2 in Health & Social Care or Care certificateOne years’ experience of working with adults with physical & intellectual disability.Up to date Medicines Administration trainingUp to date Safety Intervention trainingAbility to work as part of a Team or Independently
Key Responsibilities:Provide personal care and assistance to clients, including bathing, dressing, and grooming
Administer medication according to prescribed schedulesAssist with mobility and transfers, including heavy lifting when necessaryMonitor and report changes in clients' health or behaviorImplement behavior management techniques as neededProvide companionship and emotional support to clientsFollow care plans and instructions provided by healthcare professionalsMaintain accurate documentation of care provided
Please click APPLY NOWINDUK....Read more...
AA Euro Healthcare is welcoming applications from experienced healthcare professionals.We are seeking agency relief Support Workers for our well established clients based in Portsmouth. The suitable candidate will be working for us on behalf of one of the UK's biggest social care charities.Requirements for this role to include:
Minimum Requirement of NVQ Level 2 in Health & Social Care or Care certificateOne years’ experience of working with adults with physical & intellectual disability.Up to date Medicines Administration trainingUp to date Safety Intervention trainingAbility to work as part of a Team or Independently
Key Responsibilities:Provide personal care and assistance to clients, including bathing, dressing, and grooming
Administer medication according to prescribed schedulesAssist with mobility and transfers, including heavy lifting when necessaryMonitor and report changes in clients' health or behaviorImplement behavior management techniques as neededProvide companionship and emotional support to clientsFollow care plans and instructions provided by healthcare professionalsMaintain accurate documentation of care provided
Please click APPLY NOWINDUK....Read more...
AA Euro Healthcare is welcoming applications from experienced healthcare professionals.We are seeking agency relief Support Workers for our well established clients based in Welwyn Garden City. The suitable candidate will be working for us on behalf of one of the UK's biggest social care charities.Requirements for this role to include:
Minimum Requirement of NVQ Level 2 in Health & Social Care or Care certificateOne years’ experience of working with adults with physical & intellectual disability.MAPA/Safety Intevention essentialUp to date Medicines Administration trainingUp to date Safety Intervention trainingAbility to work as part of a Team or Independently
Key Responsibilities:Provide personal care and assistance to clients, including bathing, dressing, and grooming
Administer medication according to prescribed schedulesAssist with mobility and transfers, including heavy lifting when necessaryMonitor and report changes in clients' health or behaviorImplement behavior management techniques as neededProvide companionship and emotional support to clientsFollow care plans and instructions provided by healthcare professionalsMaintain accurate documentation of care provided
Please click APPLY NOWINDHC ....Read more...
Retail Team Driver (driver with own vehicle)
Salary: £30,516.20
Location: WOKING
Retail & Asset Solutions are currently looking for Retail Merchandising Team Driver’s in your area. You must hold a full Driving License.
The Company
We are a leading provider of Retail Stocktaking, Merchandising and Supply Chain Management Services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.
The Role
We are looking for Retail Merchandising Team Driver’s (driver with own vehicle) to add to our already successful merchandising team.
This role will require you to carry out the merchandising role as well as oversee the transportation of a small team of merchandisers to and from each shift.
A typical week consists of 4-5 shifts Sunday to Thursday
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
Escalating any issues with the vehicle in a timely and efficient manner
You will work as part of a team led by a Team Manager or Store Management
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems
Adjusting shelf heights
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Key Skills/ Experience Required
This role will involve working unsociable hours including night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
This role requires you to have a Full Driving License.
You must have a ‘can do’ attitude and be able to work long shifts where required.
Previous experience in retail desirable, although training will be provided.
Driver Benefits include:
Uniform provided.
Accommodation where required.
Progression opportunities.
Holiday entitlement.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
If you think you are suitable for this position and you want to find out more, please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Divisional (West) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher. This position ensures WTI project volume is managed and executed within established business rules and objectives. The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team. The WTI Divisional (East/West) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding. This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.
**This is a remote position. Candidate must be able to support the Mountain and Pacific time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested. Coordinate, manage and monitor the workings of the Regional Dispatch team. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters. Communicate WTI initiatives to the team. Participate in or lead team meetings, presentations, focus groups, committees, etc. Ensure project volume is managed and executed for assigned region. Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions. Focus on continuous improvement of scheduling and dispatching processes Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership. Training on new processes and training new hires Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions Test new systems and updates as needed. Act as backup for the other Divisional Scheduling/Dispatch Lead. Ensure documentation of employee issues are prompt and submitted to HR.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
