An opportunity has arisen for a Fire & Security Engineer / Maintenance Engineerto join a respected service provider specialising in fire and security systems for a wide range of commercial and residential properties.
As a Fire & Security Engineer / Maintenance Engineer, you will be working across various sites to maintain, repair, and enhance fire and security systems, ensuring full operational compliance and safety. This role offers a salary of £42,000 and benefits.
You will be responsible for:
* Inspecting, testing, and maintaining fire and intruder alarm systems in accordance with industry standards
* Responding to service call-outs, conducting small works, and resolving faults across different system models
* Diagnosing issues and implementing first-time fixes wherever possible
* Recording all service activity accurately using mobile software (e.g., SimPRO)
* Advising clients on potential upgrades or system enhancements through consumable sales
* Updating and managing inventory levels and job information via mobile systems
What we are looking for:
* Previously worked as a Fire & Security Engineer, Fire Engineer, Security Engineer, Security Systems Engineer, CCTV Engineer or in a similar role
* Willingness to participate in out-of-hours call-out rota
* Access to own tools (hand tools, drills, testers etc.)
* No criminal convictions
* Willingness to engage in continuous professional development and system training
* Holds a valid UK driving licence
Preferred but not essential:
* Holds a Level 3 qualification in Fire & Security Systems
* Proven experience in the maintenance and servicing of fire and security systems
* Strong understanding of relevant standards, regulations, and system compliance
* Comfortable working with a variety of fire and security system types and manufacturers
What's on offer:
* Competitive salary
* Commission structure on consumable sales and converted leads
* Private healthcare package with lifestyle benefits
* Pension scheme
* Paid leave on your birthday
* Additional holidays awarded with length of service
* Invitation to annual team events
* Company vehicle with fuel card and insurance
* Company-provided laptop and mobile phone
* Comprehensive training including manufacturer-led programmes
* Professional coaching and appraisal process
This is a brilliant opportunity for a Fire & security engineer to join a forward-thinking employer offering genuine career growth and stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Fire & Security Engineer / Maintenance Engineerto join a respected service provider specialising in fire and security systems for a wide range of commercial and residential properties.
As a Fire & Security Engineer / Maintenance Engineer, you will be working across various sites to maintain, repair, and enhance fire and security systems, ensuring full operational compliance and safety.
This role offers a salary of £42,000 plus benefits and will primarily covering North London, West London, and the Home Counties.
You will be responsible for:
* Inspecting, testing, and maintaining fire and intruder alarm systems in accordance with industry standards
* Responding to service call-outs, conducting small works, and resolving faults across different system models
* Diagnosing issues and implementing first-time fixes wherever possible
* Recording all service activity accurately using mobile software (e.g., SimPRO)
* Advising clients on potential upgrades or system enhancements through consumable sales
* Updating and managing inventory levels and job information via mobile systems
What we are looking for:
* Previously worked as a Fire & Security Engineer, Fire Engineer, Security Engineer, Security Systems Engineer, CCTV Engineer or in a similar role
* Willingness to participate in out-of-hours call-out rota
* Access to own tools (hand tools, drills, testers etc.)
* No criminal convictions
* Willingness to engage in continuous professional development and system training
* Holds a valid UK driving licence
Preferred but not essential:
* Holds a Level 3 qualification in Fire & Security Systems
* Proven experience in the maintenance and servicing of fire and security systems
* Strong understanding of relevant standards, regulations, and system compliance
* Comfortable working with a variety of fire and security system types and manufacturers
What's on offer:
* Competitive salary
* Commission structure on consumable sales and converted leads
* Private healthcare package with lifestyle benefits
* Pension scheme
* Paid leave on your birthday
* Additional holidays awarded with length of service
* Invitation to annual team events
* Company vehicle with fuel card and insurance
* Company-provided laptop and mobile phone
* Comprehensive training including manufacturer-led programmes
* Professional coaching and appraisal process
This is a brilliant opportunity for a Fire & security engineer to join a forward-thinking employer offering genuine career growth and stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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DevOps Test Engineer - 5G SA Core - Major Mobile Network Provider
Join the Future of Mobile Technology - Lead 5G Core Testing Innovation
Location: UK, Berkshire or Netherlands, Rotterdam (Hybrid Home Working Available)
Contract Type: Full-time Contract Position
Industry: Telecommunications | 5G Standalone Networks
@mecscomms is recruiting for a contract – 5G SA Core, DevOps Test Engineer with a large Global Enterprise and Mobile Network Service Provider environment. If you've got experience with DevOps Engineering, Testing, 5G SA, 5G Standalone, One Mobile Core, OMC, EPC, 5GC, 3GPP, Ericsson PCC, PCG, Test Automation, Landslide Testing, Mobile Core Networks, Telecom etc. I'm keen to hear from you.
Shape the new 5G SA revolution!
Join a large mobile network operator in their groundbreaking One Mobile Core (OMC) Program. You’ll work on enterprise-level 5G Core implementations and cutting-edge 5G Standalone networks, serving over 7 million customers daily across 5,000+ base stations. If you’re passionate about cutting-edge telecommunications infrastructure and technology, this is a crucial role in testing and optimizing next generation 5G Core networks. You’ll be part of the team delivering:
• Higher network speeds for enhanced user experience
• Ultra-low latency for real-time applications
• Superior quality connections and reliability
• Enhanced security protocols for customer protection
Your Mission: 5G SA Data Core Testing Excellence
• Design and execute comprehensive test cases based on Test Object Lists for the new 5G SA data core infrastructure
• Perform end-to-end testing using advanced shielded boxes, devices, and Landslide platforms
• Implement automated testing solutions with dedicated test-automation tooling
• Conduct exploratory testing to determine optimal 5G SA configurations
• Troubleshoot complex issues in direct collaboration with Ericsson vendor support
• Document and report detailed findings to the customer test manager
• Work within a dedicated test team led by experienced customer test managers
• Direct partnership with Ericsson technical specialists and vendor support
• Cross-functional collaboration with Mobile Access and Core engineering teams
• Provide detailed progress reporting to stakeholders and test managers
• Drive quality assurance initiatives to identify and eliminate system errors
What We Need (Essential Requirements)
• 5G Core & EPC Mastery: Deep knowledge of Mobile Core technologies, 5GC, and 3GPP architecture
• 5G SA Experience: Understanding of Standalone network architecture and data core systems
• Test Engineering Excellence: Proven experience with test methodologies, processes, and tracing equipment
• Ericsson Platform Expertise: Hands-on experience with Ericsson mobile core, especially PCC and PCG
• Quality Assurance Focus: Relentless commitment to identifying and resolving system issues
• Excellent communication for vendor collaboration and stakeholder reporting
• Problem-solving expertise with systematic troubleshooting approach
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Job Description:
Our client, a leading financial services firm based in Newcastle, is looking to recruit an Information Security Manager to join on an initial 3-month fixed term contract.
The successful candidate will lead information security for the firm, ensuring corporate and client data is protected and compliant with legal and internal standards.
Essential Skills/Experience:
Proven track record of implementing information security practices within a large and diverse organisation.
Evidence of competency in the creation and implementation of Information security solutions, procedures and practices.
Solid technical knowledge and experience on security technologies (like Endpoint protection, Mobile Security, Data Protection, Cloud Security, etc.) and on cyber security capabilities (SIEM, SOC, CERT, Vulnerability Management, Threat intelligence etc.)
Strong knowledge of main Information Security standards and framework (ISO27001, ISO22301, ISF, NIST, COBIT.)
Good background in information management, with clear understanding of the challenges of Information and IT security.
A good understanding and experience of implementing information security within cloud-based environments.
Experience and skills in the project management of corporate Information security projects.
Excellent oral and written communications skills, as well as ability to present and explain information security in a way that establishes rapport, persuades others, and gains understanding across the organisation.
Certifications on Information Security (e.g. CISSP, CISM, ISO27001, ISO22301 etc.) beneficial.
Core Responsibilities:
Provide consultancy across the business (UK & Internationally as required) to ensure relevant and appropriate information security controls are applied to ensure both the departmental and business objectives are met.
Liaise with management and business users, to understand business goals, priorities, and information needs, and to recommend information security practices and solutions in line with business requirements.
Manage security assessments, based on leading information security standard ISO 27001:2022. This includes oversight on physical & corporate security, in alignment with the local facility teams.
Ensure alignment of solutions to the corporate and divisional strategies by balancing the business requirements with the security constraints and risks.
Liaise with the various business units across the firm to ensure our business processes are conducted in a safe and secure manner and meet our business requirements.
Keep abreast of the current security threat landscape and provide relevant and up to date guidance on proposed information security risks to the business.
Keep abreast of developments in IT and Information security and offer guidance and consultancy to ensure both suitability and sustainability of IT and Information security strategies.
Understand and ensure compliance to relevant legislation and corporate policies in relation to information security (e.g. GDPR, OFGEM requirements).
Provide a Risk Management approach to ensure Information security solutions and controls are commensurate to the business risks and risk appetite.
Develop and maintain an information security strategy in alignment with the firm’s strategy.
Ensure the relevant policies, plans and procedures, in relation to business continuity and crisis management, based on firm requirements, are developed and applied to minimise disruption to the business in the event of an incident occurring.
Liaise with internal staff and external companies to ensure optimum solutions are chosen.
Ensure compliance & adoption of corporate and local policies and security standards.
Escalate risks and issues to the appropriate levels and ensure a timely resolution to actions raised.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16123
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
An opportunity has arisen for a Fire Alarm Engineer to join a well-established building services provider specialising in the design, installation, and maintenance of electrical, mechanical, and fire safety systems.
As a Fire Alarm Engineer, you will be responsible for installing, servicing and maintaining fire alarm systems and carrying out remedial works across a range of client sites.
This full-time permanent role offers a salary range of £35,000 - £55,000 paid door to door and benefits. You will be covering London and Home counties.
They will consider candidates with consistent employment backgrounds.
You will be responsible for:
* Overseeing the commissioning of Fire Alarms, Aspirating Systems, CCTV, Access Control, Video Entry, and Intruder Alarms
* Performing pre-commissioning site inspections to confirm installation readiness
* Supporting installation teams and offering on-site technical guidance
* Ensuring full compliance with industry standards and manufacturer specifications
* Completing and submitting accurate commissioning documentation
* Providing reactive support and fault-finding assistance when required
* Encouraging a high-performance culture by promoting best practices on site
What we are looking for:
* Previously worked as a Fire Engineer, Fire Alarm Engineer, Fire Systems Engineer, Fire & Security Engineer, Fire Alarm Technician, Fire Safety Engineer or in a similar role.
* Proven experience of 5 years in commissioning Fire & Security systems, with formal technical training
* Familiarity with leading fire alarm brands such as C-Tec, Kentec, Advanced, Morley, Apollo, Hochiki, VESDA or Wagner
* A good understanding of current fire safety regulations
* ECS card or willingness to obtain one (support can be provided)
* Full UK driving licence
What's on offer:
* Competitive salary (paid door to door)
* Company vehicle with fuel card
* Mobile phone and laptop
* Uniform provided
* BUPA cashback scheme and full cover after probation
* Pension scheme with employer contribution
* Life insurance
* 32 days holiday (including bank holidays)
This is a great Fire Alarm Engineer opportunity to join a professional, well-established team working on varied and rewarding projects.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Fire Alarm Engineer to join a well-established building services provider specialising in the design, installation, and maintenance of electrical, mechanical, and fire safety systems.
As a Fire Alarm Engineer, you will be responsible for installing, servicing and maintaining fire alarm systems and carrying out remedial works across a range of client sites.
This full-time permanent role offers a salary range of £35,000 - £55,000 paid door to door and benefits. You will be covering London and Home counties.
They will consider candidates with consistent employment backgrounds.
You will be responsible for:
* Overseeing the commissioning of Fire Alarms, Aspirating Systems, CCTV, Access Control, Video Entry, and Intruder Alarms.
* Performing pre-commissioning site inspections to confirm installation readiness.
* Supporting installation teams and offering on-site technical guidance.
* Ensuring full compliance with industry standards and manufacturer specifications.
* Completing and submitting accurate commissioning documentation.
* Providing reactive support and fault-finding assistance when required.
* Encouraging a high-performance culture by promoting best practices on site.
What we are looking for:
* Previously worked as a Fire Engineer, Fire Alarm Engineer, Fire Systems Engineer, Fire & Security Engineer, Fire Alarm Technician, Fire Safety Engineer or in a similar role.
* Proven experience of 5 years in commissioning Fire & Security systems, with formal technical training
* Familiarity with leading fire alarm brands such as C-Tec, Kentec, Advanced, Morley, Apollo, Hochiki, VESDA or Wagner
* A good understanding of current fire safety regulations
* ECS card or willingness to obtain one (support can be provided)
* Full UK driving licence
What's on offer:
* Competitive salary (paid door to door)
* Company vehicle with fuel card
* Mobile phone and laptop
* Uniform provided
* BUPA cashback scheme and full cover after probation
* Pension scheme with employer contribution
* Life insurance
* 32 days holiday (including bank holidays)
This is a great Fire Alarm Engineer opportunity to join a professional, well-established team working on varied and rewarding projects.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Respond to, log, and resolve IT support tickets for hardware, software, networking, and cloud-service issues
Assist with the setup, configuration, and deployment of workstations, laptops, printers, and mobile devices for new hires or hardware refreshes
Perform routine maintenance tasks—OS updates, patch management, antivirus scans, backup verifications, and user account administration in Active Directory (and Microsoft Entra)
Provide first-line diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations
Support cloud-based services (e.g., Office 365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration
Assist with the monitoring of system health: server uptimes, disk usage, event-log reviews, and perform simple corrective actions under guidance
Shadow senior IT staff on projects, such as migrations, rollouts, and infrastructure upgrades (e.g., Windows Server deployments, virtualisation tasks)
Document technical processes, user guides, and knowledgebase articles to help colleagues and end users resolve common issues independently
Help ensure data security and compliance by following company policies (password management, encryption, access controls) and adhering to best practices for incident reporting
Review automatic security incidents and escalate
Participate in team meetings, training sessions, and reviews to track progress toward apprenticeship milestones and company objectives
Assist with in-house application administration on rare occasions
Auditing IT Equipment within our environment
Training:Information Communications Technician Level 3 Apprenticeship Standard:
One day a week at Telford College
Assigned mentor within the workplacce
Assessor visits from Telford College
Training Outcome:
Permanent role within the company
Employer Description:Original Limited is a leading engineering company with over 30 years of experience. Our engineering expertise includes Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA), and Electronic, Electrical and Mechanical Engineering.Working Hours :Monday to Friday, hours to be discussed at interview.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Patience....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company, in their search for an IT Coordinator to work in their leading facility in Nr Oswestry.For the successful IT Coordinator, our client is offering.
Competitive salary £40,000 Per AnnumPermanent position25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each yearParticipation in the Company’s annual bonus schemeDay shifts Monday to Friday, 8 AM to 5 PM (37 hours per week)Death in a service company pension planCompany sick payHealth Care SchemeCycle to Work Scheme
The Role – IT Coordinator:
Our client is taking a strategic step to strengthen its on-site IT capabilities by appointing dedicated ICT specialists at its most critical and high-impact locations.We are seeking an IT Coordinator to lead local IT operations, support end users, and ensure infrastructure reliability in close collaboration with our global and outsourced teams.This role offers a dynamic and international working environment where your contributions will directly improve the everyday digital experience of our employees.
End User Service and Support (as part of the global support process):
Working as a 2nd/3rd level end-user support, providing onsite assistance for the Global Service Desk and application teams. Responsible for tracking and resolving incidents, requests, and tasks for the locations and services under your responsibility.Ensuring that our knowledge base is kept up to date. Proposing improvements and enhancements based on experience and feedback from end users.
Infrastructure and Governance:
Maintain CMDB Data and required documentation on infrastructure for the locations of your responsibilitiesProviding hands & feet assist as part of the IT Support ModelResponsible for aligning business needs with the vendors selected by the client, ensuring that the system will follow Technical Standards, Security Policies, ITIL best practices, and global processes.Transfer knowledge and know-how from business applications owners to global documentation and CMDB, working actively on the projects for CMDB improvements. Managing local Internet service providers and mobile carriersAvailable to work out of regular working hours when it is commonly agreed (according to local legislation)
Project Management and Service Coordination:
Participation as a technical specialist in global and regional projects like service deployments, office moves and acquisitions and divestment activities. Participation in agreed governance meetings to represent your responsibility areas.Local invoice reviewerPeripheral procurement
VOIP and MDM
Telephony, VoIP and mobile device support, including device procurement, subscription management and managing the life cycle of the contract with the mobile phone company provider (renewal and negotiations), with approval of the local business manager and line manager
What our client is looking for in an IT Coordinator:
Computer Science diploma, Electronic Engineering, or equivalent job experience - Essential5+ years of experience in technical IT support roles – Essential Knowledge in Windows desktop computing (MacOS is an advantage) – Advantageous Knowledge in Microsoft server and server infrastructure management – Advantageous Knowledge in tablets, mobile phones and telephony (fixed and VoIP) – Advantageous Knowledge in network infrastructure management – Advantageous Fluency in English – Essential ITIL framework knowledgeHaving experience working in a global organization is preferredStrong communication and interpersonal skillsThe ability to ‘step into the end-user’s shoes and the attitude ‘I am here to help you’Willingness to travel frequently – Essential / between branches
Alternative job titles to the IT Coordinator:IT Coordinator, IT Troubleshooter, IT Technician, IT SpecialistThe IT Coordinator is commutable from:Ellesmere, Wrexham, Oswestry, Shrewsbury, Telford, Chester, Llangollen, Ruabon, Whitchurch, Shropshire, Powys, Cheshire, MidlandsFor further information about this IT Coordinator role and/or any other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, which is operating as a recruitment agency, agent, agency, employment agency, or employment business.....Read more...
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a ‘can do - will do’, enthusiastic approach to their work. This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35. This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential
Previous commercial 1st Line Help Desk or IT Support experience
Experience of installation, configuration and troubleshooting of systems, network, and hardware issues.
Windows 10/11 desktop support
Microsoft Office 365
Active Directory administration
Some general networking skills to include TCP/IP
Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host
PC/Laptop Hardware Support
Desirable
Virtualisation (Hyper-V ideally, but also Citrix or VMware)
Windows Server 2012/2016
Anti-virus and backup solutions
SharePoint
Telephony & Mobile Devices
CRM software
Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc.
Any suitable certification, Microsoft, ITIL, PRINCE2 or similar.
As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving. If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment. This is a hybrid role split equally between home and an office in Kent. Apply now to find out more.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
