The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience....Read more...
Our client – International consultancy is looking for Senior SAP PP (Production Planning) Consultant to join their team on a permanent basis. The role is remote however, travel would be required, and you would need to be based in Poland.
The company focuses on strategy, architecture, and cutting-edge SAP technologies, offering professionals opportunities to work on impactful projects with global exposure. Joining this team means contributing to large-scale transformations in a dynamic environment where your work is recognized and valued.
KEY RESPONSIBILITIES:
As an SAP PP Senior Consultant, you will play a pivotal role in guiding the implementation and optimization of SAP solutions in Production Planning (PP) and QM modules. You will:
Lead full lifecycle S/4HANA implementations, focusing on Production Planning and Execution and Quality Management.
Analyze business requirements and identify SAP opportunities to enhance processes, ensuring best practices are applied throughout the implementation.
Facilitate fit-gap analysis and fit-to-standard workshops, ensuring the solution aligns with business needs.
Design solutions to address any identified gaps and recommend measures for process improvements.
Oversee the successful implementation of the system with support from nearshore and offshore teams.
Act as the primary point of contact for customers and project management teams, ensuring smooth communication and project progress.
Your Profile:
Min 10 years of experience in SAP including SAP PP (Production Planning) and/or SAP QM (Quality Management is nice to have), with a proven track record of leading successful projects.
Strong ability to analyze business processes, design tailored SAP solutions and ensure high-quality project execution.
Excellent communication skills, with the ability to liaise with stakeholders at all levels of the organization.
A university degree in Business Administration, (Business) Computer Science, or a related field, or comparable qualifications
You would need to be fluent in English language (Speaking and Writing)
It’s a fantastic opportunity to leverage expertise in SAP PP/QM and S/4HANA transformations. If you or someone in your network matches this profile, For more information - please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Our client – International consultancy is looking for Senior SAP EWM Managing Consultant to join their team on a permanent basis. The role is remote however, travel would be required, and you would need to be based in Poland.
The company focuses on strategy, architecture, and cutting-edge SAP technologies, offering professionals opportunities to work on impactful projects with global exposure. Joining this team means contributing to large-scale transformations in a dynamic environment where your work is recognized and valued.
KEY RESPONSIBILITIES:
As an SAP Extended Warehouse Management (EWM) and Transport Management (TM) expert, you will play a key role in leading complex SAP S/4HANA implementations, optimizing warehouse and transport operations, and delivering high-value solutions. Your responsibilities will include:
10+ years of experience
Leading end-to-end SAP S/4HANA implementations, with a focus on Extended Warehouse Management (EWM) and Transport Management (TM).
Identifying SAP-driven opportunities and industry best practices to enhance operational efficiency.
Planning and facilitating fit-gap analyses and fit-to-standard workshops.
Designing solutions and driving process improvements aligned with business objectives.
Managing system implementations in collaboration with nearshore and offshore teams.
Acting as the primary point of contact for clients, ensuring alignment with their project management teams.
Your profile:
• Successfully completed university degree in business administration or (business) computer science or comparable training
• Several years of experience in SAP EWM, TM
• Profound experience in extended warehouse management execution and/or the transport management process with the ability to translate customer requests into system design specifications
• S/4 HANA project experience and/or certification
• Preferably experience in international template rollout projects
• Willingness to travel for project-related reasons
• Very good communication and presentation skills in English
It’s a fantastic opportunity to leverage expertise in SAP EWM and S/4HANA transformations. If you or someone in your network matches this profile, For more information - please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
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My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand their Manchester Office and are looking for a Legal Admin Assistant to assist the team.
The successful candidate will work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.
Key Duties & Responsibilities
Provide general administrative and clerical support within the Legal Customer Service Team
Proactively manage diaries and diarise actions
Maintain pro-active communication with clients and external agencies relating to claims
Observe and maintain firm confidentiality in relation to all correspondence and communications
Take responsibility for personal development and growth
Prioritise tasks whilst managing a full workload
Liaise and build relationships as appropriate with clients and their support staff
Prepare correspondence and documents from digital dictation
Manage the case management system
Prepare document bundles
Set up new clients on the finance system
Assist with the booking of travel arrangements
Liaise with Counsel and other legal representatives
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Assist with incoming billing, cash collection and accounts queries
Minute internal meetings
Experience & Knowledge
Previous experience in an administration or call centre role
A focused client service approach is essential, interacting with clients in a professional manner at all times.
Excellent literacy and numeracy skills
Excellent communication skills both verbal and written
Excellent organisation and time management skills
Excellent attention to detail
Ability to cope under pressure
Ability to work to deadlines
Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- 2 x Volunteering days to support charitable initiatives
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Assist the IT Support Analyst and Systems Engineer with day-to-day IT support queries to ensure a timely and accurate solution to users’ technical issues
Log and process support tickets using the Zendesk helpdesk system
Provide technical support on company issued hardware, software and systems including laptops, mobile devices, Windows & Microsoft 365
Setup equipment and systems for new users and arrange collections and the decommissioning of items returned from leavers
Ensure equipment and systems are configured in-line with policies and that all necessary security & anti-malware measures are applied.
Participate in office moves, equipment and personnel relocations ensuring the correct facilities are in-place for the users at the new locations
Assist the IT Support Analyst with managing the IT equipment stock to ensure its content is known and spares are ordered in good time
Understand and manage AV equipment installed/used in meeting rooms ensuring it is working and cabling is tidy. Provide assistance and training to users.
Create/maintain documentation relating to processes performed by the Helpdesk
Create/maintain documentation relating to IT assets issued to users (Inc. software licences)
Aid the Systems Engineer where required taking the opportunity to further build your knowledge during the process
Provide basic network administration such as setting up user accounts disabling users and archiving data, in-line with policies and once competence has been demonstrated to the satisfaction of the Head of IT
Training Outcome:There are opportunities to progress after completion of the apprenticeship.Employer Description:CLA has a requirement for an IT Technician role. This is a junior position, working alongside the IT Support Analyst focussing on providing technical support on general IT issues to CLA staff. It is based in CLA’s new London office and will play a key role providing onsite support. Of particular focus will be ensuring all of the office-based IT and video conferencing facilities are working optimally and providing a good user experience. The role will also provide remote support to staff members working from home, our office in Edinburgh, Field Officers and visitors. It may be necessary for the person to undertake occasional travel to the Edinburgh office and event venues (where IT assistance is required by CLA staff holding an event).Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Our client – International consultancy is looking for Senior SAP FICO Consultant to join their team on a permanent basis. The role is remote however, travel would be required, and you would need to be based in Poland.
The company focuses on strategy, architecture, and cutting-edge SAP technologies, offering professionals opportunities to work on impactful projects with global exposure. Joining this team means contributing to large-scale transformations in a dynamic environment where your work is recognized and valued.
ROLE RESPONSIBILITIES:
Drive end-to-end implementation projects in SAP Finance and/or Controlling domains.
Act as the primary point of contact for clients, ensuring project alignment with their needs.
Identify opportunities where SAP solutions can enhance business processes.
Integrate industry best practices into solutions tailored for client needs.
Conduct fit-gap analyses and fit-to-standard workshops to align SAP solutions with client requirements.
Lead discussions on how the client's processes can map to SAP standards.
Create and adapt solutions to address identified gaps in business processes.
Propose and implement measures for process improvement.
Ensure effective system implementation, coordinating closely with nearshore/offshore teams.
Manage collaboration across distributed teams to maintain project timelines and quality.
Serve as a trusted advisor for clients and their project management teams.
Provide insights and guidance on project progress and technical decisions.
CANDIDATE PROFILE AND SKILLS:
10+ years experience in SAP FI/CO, including hands-on exposure to FSCM (Financial Supply Chain Management).
University degree in business administration, business computer science, or equivalent training.
Solid background in finance and controlling processes, with the ability to integrate business needs into technical solutions.
Expertise in SAP implementation methodologies and tools.
Strong analytical skills to translate business requirements into system specifications.
Effective communication and stakeholder management abilities.
Experience in leading teams and fostering collaboration with onshore and offshore resources.
This role is ideal for someone with a strategic mindset, technical expertise, and the ability to manage complex projects while maintaining strong client relationships.
If you or someone in your network matches this profile, For more information - please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Our Water and Wastewater team provide a range of utility infrastructure services for some of the UK’s largest network owners and operators, and you will assist the plant and logistics team by:
Ensuring that United Living's Health, Safety, Environmental and Quality standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times
Undertaking and completing a range of administration tasks and general office duties to support the site office/team
Maintaining office systems including site files, health and safety files and associated documentation in line with company procedures
Document management including registering, issuing, scanning, filing and archiving
Updating and maintaining systems and databases as required
Training:As part of your Apprenticeship, you will be enrolled onto the Level 3 Business Administrator qualification with one of our training partners which will take approximately 18-24 months to complete. You will attend classroom lessons/workshops, with additional 1:1 support from your specialist tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Training Outcome:
You will be fully supported to continue your professional development upon completion of this programme
Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.
We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :This is a permanent role working Monday- Friday, 8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Senior Recruitment Consultant – HealthcarePosition: Senior Recruitment Consultant – HealthcareLocation: PortsmouthSalary: £30-45K plus monthly uncapped commission with no threshold and quarterly bonusHours: Full time – 40 hours a week – Work from home FridayContract: PermanentMediTalent is a specialist healthcare recruitment agency focusing on qualified professionals (Nurses/AHP/Drs). We have built a credible reputation in the industry; our focus is always on delivering quality services to clients and candidates. It is essential that anyone joining us demonstrates the same morals and values as our organisation. We work with leading healthcare organisations and have access to high volumes of vacancies with the best employers in the UK.Due to continued expansion, we are now seeking experienced Consultants to join our team. We have a range of specialist areas within healthcare and will work with you to find the area that you are most passionate about. If you are ambitious and high performing, you will have the opportunity to fast track into management as we are expanding rapidly.Our offices:Based at Lakeside in Portsmouth, you will work in offices with fantastic facilities including coffee shops, personal trainers, beauty salons, sports shops, various food outlets and regular on-site events. There is free parking on site and a free shuttle bus to local train stations. Our offices are informal, and we have regular incentives and team events as well as monthly massages! Everyone works from home on a Friday as well as having an early finish so you can start your weekend early.The role:As an experienced Consultant, you will be self-motivated and driven to deliver results. Utilising a consultative approach, you will be able to lead Client conversations in an engaging manner, building credible and lasting relationships. Creating effective talent pools and candidate networks, you will be familiar with sourcing candidates using a range of methods.We have a fantastic and supportive Administration Team - who will help with posting adverts and dealing with compliance, to allow you to focus on recruiting.We also have a network of international partners who supply candidates from across Europe as well as globally, so you have the potential to become involved in international campaigns if this is of interest to you.Your skills & experience:
Solid Recruitment Agency experience within permanent recruitment
Ideally you will have worked in healthcare, although this is not essential as we can offer full training
Self-motivated, driven and able to work unsupervised
Excellent communicator with experience developing and building valuable client and candidate relationships
Benefits & Perks:
25 days annual leave plus bank holidays – rising with service
Early finish Friday
Regular additional incentive days
NEST Pension Scheme
Training and Development opportunities and fast-track career progression
Discounted gym membership
Monthly massages
Monthly and quarterly team social events such as spa days, boat trips, lunches
Free bus services to and from local train stations/ free onsite parking
Please apply with your CV and we will be in touch shortly!....Read more...
Salary: €55.000 + 15% BonusStart: ASAPLocation: FrankfurtLanguages: German and EnglishAre you energized by a fast-paced, ever-evolving environment where your adaptability and drive make a real impact?Do you have a passion for building relationships, supporting others, and growing with a dynamic team?I am now seeking an experienced Sales Manager for our Frankfurt location.Role OverviewAs Sales Manager, you will play a pivotal role in driving sales and revenue growth for our Frankfurt aparthotel.You will be responsible for developing and implementing sales strategies, identifying and pursuing new business opportunities, and maintaining strong relationships with both new and existing clients.Your focus will be on the German market, leveraging your local knowledge and network to generate corporate and group business, with a particular emphasis on extended stay segments.Key Responsibilities
Develop and execute local and national sales activities, including networking, attending trade shows, and delivering presentations to promote the property and portfolio.Build and maintain professional relationships with corporate clients, travel agents, and group agencies, securing and managing new accounts.Actively promote the brand through sales and marketing initiatives, including roadshows and presentations.Provide timely, accurate, and competitive quotes for corporate and long-stay enquiries, striving to maximize profit margins.Maintain accurate records of all pricing, sales, and activity reports.Analyze market trends and competitor activity to identify areas for growth and improvement.Collaborate closely with the revenue, marketing, and operations teams to ensure alignment of sales initiatives with overall business objectives.Assist with the administration of property management and sales systems (e.g., Opera, Ideas, SiteMinder, Salesforce – training provided).Maintain a proactive, data-driven approach to sales, using insights to adjust strategies and achieve targets.Represent the property at industry events, trade fairs, and community activities to enhance market presence.
What We’re Looking For
Minimum of 2 years’ experience in hotel, aparthotel, or property sales, with a proven track record in the German market and strong local knowledge.Experience in reservations and/or property account management.Fluency in both English and German.Demonstrated ability to generate new business and manage corporate, group, and extended stay segments.Familiarity with sales and property management systems (e.g., Salesforce, Opera, IDEAS, Agency360, LinkedIn Sales Navigator); local market and GDS knowledge preferred.Excellent communication and relationship management skills.Proactive, results-oriented mindset with a can-do attitude.Willingness to travel as required.
Benefits
Competitive salary: €55,000 plus bonus.Discounted rates for overnight stays for you, your family, and friends.Refer-a-friend scheme with rewards for successful hires.Education support for skill development and career growth.Two paid volunteer days per year to support your local community.Employee Assistance Program (EAP) for you and your family.Support for health, wellness, learning, and family needs.
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Salary: €55.000 + 15% BonusStart: ASAPLocation: FrankfurtLanguages: German and EnglishAre you energized by a fast-paced, ever-evolving environment where your adaptability and drive make a real impact?Do you have a passion for building relationships, supporting others, and growing with a dynamic team?I am now seeking an experienced Sales Manager for our Frankfurt location.Role OverviewAs Sales Manager, you will play a pivotal role in driving sales and revenue growth for our Frankfurt aparthotel.You will be responsible for developing and implementing sales strategies, identifying and pursuing new business opportunities, and maintaining strong relationships with both new and existing clients.Your focus will be on the German market, leveraging your local knowledge and network to generate corporate and group business, with a particular emphasis on extended stay segments.Key Responsibilities
Develop and execute local and national sales activities, including networking, attending trade shows, and delivering presentations to promote the property and portfolio.Build and maintain professional relationships with corporate clients, travel agents, and group agencies, securing and managing new accounts.Actively promote the brand through sales and marketing initiatives, including roadshows and presentations.Provide timely, accurate, and competitive quotes for corporate and long-stay enquiries, striving to maximize profit margins.Maintain accurate records of all pricing, sales, and activity reports.Analyze market trends and competitor activity to identify areas for growth and improvement.Collaborate closely with the revenue, marketing, and operations teams to ensure alignment of sales initiatives with overall business objectives.Assist with the administration of property management and sales systems (e.g., Opera, Ideas, SiteMinder, Salesforce – training provided).Maintain a proactive, data-driven approach to sales, using insights to adjust strategies and achieve targets.Represent the property at industry events, trade fairs, and community activities to enhance market presence.
What We’re Looking For
Minimum of 2 years’ experience in hotel, aparthotel, or property sales, with a proven track record in the German market and strong local knowledge.Experience in reservations and/or property account management.Fluency in both English and German.Demonstrated ability to generate new business and manage corporate, group, and extended stay segments.Familiarity with sales and property management systems (e.g., Salesforce, Opera, IDEAS, Agency360, LinkedIn Sales Navigator); local market and GDS knowledge preferred.Excellent communication and relationship management skills.Proactive, results-oriented mindset with a can-do attitude.Willingness to travel as required.
Benefits
Competitive salary: €55,000 plus bonus.Discounted rates for overnight stays for you, your family, and friends.Refer-a-friend scheme with rewards for successful hires.Education support for skill development and career growth.Two paid volunteer days per year to support your local community.Employee Assistance Program (EAP) for you and your family.Support for health, wellness, learning, and family needs.
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Volunteer Engagement Manager
London
Fantastic Opportunity to join a growing charity retailer
Salary £28,000 - £32,000 per annum dependant on experience plus travel expenses
35 hours per week
My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Manager.
The Volunteer Engagement Manager forms an integral part of the Retail management team, working closely with both the shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity’s volunteers and the volunteer programme – working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure they have the right number of volunteers in the right locations to support our work.
Role Responsibilities
Deliver recruitment targets by shop to ensure they have sufficient volunteers and volunteer hours to support financial objectives
Support the onboarding of the volunteers for various retail roles
Engage the volunteer team with the charities work and help them to understand the value of their contribution
Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level
Attend in-person recruitment events to engage with our volunteering communities
Work alongside the Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles
Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.
Support the shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.
Desirable skills, knowledge & experience
Track record in successful charity shop volunteer recruitment and retention
Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders
Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management
Experience of working with and managing a regional volunteer network
Strong organisational skills and the ability to manage multiple tasks and priorities effectively
Experience with volunteer management software and recruitment sites (desirable)
Strong communication skills and presentation style
Personable, with excellent listening skills
If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Assistant Donation Hub Manager
West Norwood, London | £25,207 per annum (London Living Wage) | Full-time (35 hours per week worked across 5 days on a 7 day rota)
Are you a motivated and hands-on leader with a passion for retail and making a difference? We’re working with a well-established national charity to recruit an enthusiastic Assistant Donation Hub Manager to join their dynamic retail team in West Norwood, London.
This is an exciting opportunity to be part of a growing operation at the heart of the charity’s retail donations strategy. The hub plays a vital role in the efficient processing and distribution of donated goods across a network of charity shops and retail partners.
About the Role:
As Assistant Hub Manager, you’ll support the overall running of the donation hub, working closely with the Hub Manager to coordinate logistics, ensure smooth day-to-day operations, and manage a diverse team of staff and volunteers. You’ll have a strong focus on health and safety, stock control, and maximising the value of donated items.
Your leadership and organisational skills will be crucial to ensuring the hub operates efficiently, meeting the needs of the charity’s retail outlets and helping to drive income that funds life-changing services and research.
Key Responsibilities:
Oversee day-to-day operations of the donation hub in collaboration with the Hub Manager.
Support and lead a team of warehouse assistants, drivers, and volunteers.
Ensure effective stock handling, quality control, and item categorisation.
Maintain high standards of health and safety and compliance within the hub.
Drive operational improvements and support sustainability initiatives.
Provide excellent customer service to donors and retail colleagues.
About You:
Proven experience in a supervisory or management role, ideally in retail, charity, warehousing, or logistics.
A practical, proactive approach with strong organisational skills.
Comfortable using stock systems and handling physical tasks.
A team player with excellent interpersonal skills and the ability to motivate others.
Passionate about the charity sector and making a positive social impact.
Full UK driving licence
Why Join?
This is a chance to be part of a supportive and mission-driven organisation, working within a collaborative team where your contribution really matters. The charity offers a friendly working environment, opportunities for development, and the chance to make a tangible difference every day.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Assist in the preparation and distribution of agendas, papers, and minutes for governing body, trust board, and committee meetings
Attend governance meetings (virtually or in person) to take minutes and support meeting logistics
Maintain records of attendance, declarations of interest, and statutory documentation
Support the annual cycle of meetings, reviews, and compliance checks
Help monitor statutory and regulatory compliance, ensuring records and policies are up to date across the trust/school network
Assist in the administration of the policy review schedule and help circulate updated policies as required
Support in compiling governance reports and returns to the Department for Education, Companies House, and the Charity Commission
Maintain accurate and up-to-date records of trustees, governors, and members
Help with onboarding new trustees/governors, including DBS checks, induction packs, and training coordination
Track and record mandatory training, declarations, and conflict of interest disclosures
Act as a first point of contact for governance-related queries from school staff, governors, and external stakeholders
Responding to emails and using the phone
Support internal communication relating to governance updates and developments
Managed diary and organised ad hoc meetings
Supporting team members as necessary
Undertake a Level 4 governance-related apprenticeship qualification
Participate in internal training and learning opportunities, including shadowing experienced governance professionals
Keep up to date with relevant changes in education policy, academy trust governance, and charity law
Training:
The successful candidate will obtain a Level 4 Governance Officer Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.30am - 4.00pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Reliable,Flexible,Hard working,Professional,Mature....Read more...
All Formats• Updating Daily Management Information (MI) Reports and sending them to clients. • Receiving daily deliveries from couriers, sorting, reconciling them and inputting them onto the All Formats network. Report any exceptions to the All Formats Team Leader.• Assisting with daily postal duties, including sorting, franking, generating postal manifests ready for Royal Mail collection.• Packaging and enveloping completed documents and checking contents of packaged documents.• Answering All Formats telephone and directing call to correct individual• Responding to incoming emails.• Assisting with the production of Sales Quotations and sending them to clients.• Assisting in the preparation and production of monthly invoice requests.• Monitoring stocks of stationery and ordering where required.
Reception Providing Reception cover to support the team on designated days and additional holiday/absence and break cover, as required. Providing a professional and effective Reception service for the Charity, demonstrating excellent customer service skills as a first point of contact. Providing support with the visitor/contractor sign in/out protocols, to help ensure these are strictly adhered to and that visitors and contractors are parked in appropriate parking bays. Ensuring the Reception visitor check-in process is completed in an accurate and customer friendly manner, including the checking-in/photographic ID for all visitors, using QAC’s Visitor Photo ID system. Provide assistance for visitors using the system, as required, including VI/accessibility assistance. Providing visitors/contractors with relevant information on arrival, including safeguarding information and emergency procedures. Support QAC safeguarding and security procedures and challenge as necessary. Receiving and handling internal/external telephone calls using the Reception telephone system, in a professional manner, ensuring queries are effectively managed and directed to the appropriate person
eneral Administration Liaising with different teams/departments to ensure an excellent level of service is provided. Following QAC Policies and Procedures. Maintaining and updating records and filing systems. Use of office equipment (photocopier, phone systems, franking machine, scanner etc.)General ● Adhere to QAC’s Health and Safety Policy at all times, recognising responsibility for own safety and that of others.● Act at all times in accordance with QAC Values of Respect, Excellence, Enabling, Collaboration and Inclusion and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement).● Comply with all QAC policies and procedures.● Complete any training required for the role.Training:The succesful apprentice will be allocated with an assessor who will visit them within teh workplace once every 6-8 weeks.
In addition, they will attend an online lesson one day per month.Training Outcome:There is the potential of a permanent position for the succesful canidate, on completion of the apprenticeshipEmployer Description:The Queen Alexandra Charity, Birmingham has a mission to ‘empower young adults with learning difficulties and disabilities to achieve their ambitions and to lead fulfilling lives’
All Formats is a commercial enterprise operating within and wholly owned by the Queen Alexandra Charity, providing Braille Transcription Services, Large Print, Audio Transcription and Consultancy Services to a wide range of organisations, businesses and individuals.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
