Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech. Youll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution.
What Youll Do:
- Troubleshoot IP, RF, routing, and infrastructure issues
- Support enterprise IT and satellite connectivity platforms
- Work with security tools, backups, virtual environments, and telephony systems
- Monitor network alerts, resolve incidents, and escalate where needed
- Share knowledge and support junior engineers across shifts
Ideal Background:
- Experience in NOC, technical support, or IT/satellite engineering
- Comfortable with problem-solving under pressure
- Excellent communication and documentation skills
- Desirable: knowledge of Inmarsat, VSAT, or defence-related systems
Whats On Offer:
- Permanent, full-time position based from Surrey
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you.....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Perrys Ford Alfreton, the team is here to make buying and owning a car as smooth and enjoyable as possible for you and your family. Whether you're from Alfreton, Ripley, South Normanton, or Sutton-in-Ashfield, they’re ready to offer friendly advice and expert support every step of the way. From choosing the perfect model to navigating financing options and ensuring your car stays in top condition, their goal is to make your experience truly hassle-free.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Are you passionate about troubleshooting complex technical systems and delivering top-tier customer support? Join a dynamic Global Support Centre team providing mission-critical satellite, networking, and IT solutions to clients worldwide. This is a varied and engaging role offering deep exposure across VSAT, firewalls, RF, and virtualised networks.
Your Key Responsibilities:
- Provide 2nd-line support across satellite, network, and IT infrastructure
- Monitor global networks and resolve alerts in line with SLAs
- Deliver IP, RF, and routing troubleshooting for remote and fixed networks
- Maintain and improve internal IT systems, including hosting and security infrastructure
- Support corporate users and participate in on-call rota for emergency coverage
Were Looking For:
- Experience in NOC, technical support, networks, or IT/satellite engineering
- Strong communication and customer service skills
- Ability to self-manage, stay calm under pressure, and prioritise tasks
- Desirable: VSAT or satellite knowledge, CCNA/JNCIA-level IP understanding
Whats On Offer:
- Permanent, full-time position based from Cornwall
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
A great role for someone ready to learn, grow, and work on real-world systems supporting global clients.....Read more...
IT support levels 1st line 2nd line 3rd line
Disaster recovery and prevention
Network security & installation
Proactive monitoring on critical servers
IT health checks and optimisation
Online and automated backups
Antivirus protection and solutions Sophos
Workstations and printer repairs
Internet connectivity
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate, upon completion, may be offered a full-time role
Employer Description:Welcome to Direct Data Systems, a leading provider of individually tailored, managed IT services. Our highly motivated, service-oriented team of engineers understands the importance of effective and efficient IT solutions and is committed to always delivering an exceptional level of customer service. We specialise in providing a complete, outsourced IT department, fully backed up and protected around the clock, seven days a week.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
The apprentice will undertake a series of 3–6-month placements within UCL, being assigned to various teams across UCL's Information Services Division (ISD). Placements may include joining teams such as:
Service Desk
Technical Operations
Chief Information Security Office
Cloud Platforms
Over the period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below: Support Operations and Administration
Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed
Examine and analyse the available business process and business requirements documentation that relates to the proposed development and ensure it is adequate to deliver the statement of work
Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice
IT Support, Networking Systems Management
Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff
To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students
To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies
Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL
Messaging and Collaboration
Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure
Create and review customer and operational documentation relating to the service
Deliver service improvement features for UCL’s Messaging & Collaboration service if desired. This will include gathering requirements, design, testing and implementation
Opportunity for scripting using PowerShell if desired
System Design Methodology and Customer Interaction
Work as part of a team understand network topology, VOIP and other systems and technologies within UCL
Develop an understanding of infrastructure technology and client tools to provide effect support and cover as determined by the team lead/manager
Liaise with customers to investigate and correct issues, receive and act upon feedback, discuss requirements, and report progress
Information Security
Answering tickets on information security related enquiries and routing more complex requests to more experienced team members
Involvement in security improvement work including writing guidance and installing network equipment
Business Knowledge and Training
To attend the offsite training and successfully complete the exams/projects required to complete the apprenticeship
To meet regularly with their Technical Skills Coach and ISD Apprenticeship line manager to review progress
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder
Develop training materials, presentations, screen shots, manuals etc.
Deliver training as necessary
Training:Programme: Digital Support Technician – Digital Applications Technician pathway
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeships/st0120-v1-1 Training Outcome:Successful candidates will be employed on a 3-year fixed term contract. Employer Description:UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology related services to over 50,000 staff and students of UCL and associated institutions.
Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.Working Hours :Monday - Friday, shifts to be confirmed. There may be a requirement to work evenings or weekend occasionally.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Demonstrable interest in IT,Independent working,Prioritisation skils,Professional manner,Interpersonal skills,Confident,Able to follow instructions,GDPR knowledge is beneficial....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Porsche Centre Tonbridge is located close to the A21 in Kent. We’ve been an authorized and trusted Porsche dealer for over 20 years and pride ourselves on providing an exceptional experience every time. Our state of the art facilities are home to an extensive selection of approved used Porsche vehicles, models from the very latest range, a large well-equipped vehicle workshop with the high specification equipment you’d expect to ensure an expert level of maintenance for your vehicle.
Whether you’re looking for a routine check on your vehicle or you’d like to browse our range of vehicles, we’ll always be happy to assist. We also host many exciting events throughout the year so keep your eyes on our news & events.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Motor Vehicle Service and Maintenance Technician (light vehicle) Level 3 Apprenticeship Standard:
The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Perrys Burnley Vauxhall, the team is here to make buying and owning a car as smooth and enjoyable as possible for you and your family. We’re ready to offer friendly advice and expert support every step of the way. From choosing the perfect model to navigating financing options and ensuring your car stays in top condition, their goal is to make your experience truly hassle-free.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you’re thinking of buying a new or used Ford, visit Pentagon Ford Warrington. We have a huge selection of new and used Ford cars and vans, including the bestselling Ford Fiesta, Ford Transit and Ford Focus. We are also proud supporters of the Motability and Ford Privilege schemes. We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday- Friday
Between 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you’re thinking of buying a new or used Ford, visit Pentagon Ford St Helens. We have a huge selection of new and used Ford cars, including the bestselling Ford Fiesta, Ford Kuga and Ford Focus. We are also proud supporters of the Motability and Ford Privilege schemes.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you’re thinking of buying a new or used Ford, visit Pentagon Ford Runcorn. We have a huge selection of new and used Ford cars, including the bestselling Ford Fiesta, Ford Kuga and Ford Focus. We are also proud supporters of the Motability and Ford Privilege schemes.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:The Pentagon Transit Centre in Halesowen is an official Ford dealership. We have the full range of new vehicles for sale, including the New Transit Connect and the New Transit Courier. Drop in to our showroom to see some of these vehicles on display, or to arrange a test drive in any of the range.
Alongside our new vehicles we also have a number of Ford Approved used vans and pick-ups onsite. To view our current stock use the link below.
We also have all your aftersales needs covered with our extended hours workshop offering Ford servicing and MOTs, and our parts desk to ensure your vehicle is kept moving.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Respond to, log, and resolve IT support tickets for hardware, software, networking, and cloud-service issues
Assist with the setup, configuration, and deployment of workstations, laptops, printers, and mobile devices for new hires or hardware refreshes
Perform routine maintenance tasks—OS updates, patch management, antivirus scans, backup verifications, and user account administration in Active Directory (and Microsoft Entra)
Provide first-line diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations
Support cloud-based services (e.g., Office 365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration
Assist with the monitoring of system health: server uptimes, disk usage, event-log reviews, and perform simple corrective actions under guidance
Shadow senior IT staff on projects, such as migrations, rollouts, and infrastructure upgrades (e.g., Windows Server deployments, virtualisation tasks)
Document technical processes, user guides, and knowledgebase articles to help colleagues and end users resolve common issues independently
Help ensure data security and compliance by following company policies (password management, encryption, access controls) and adhering to best practices for incident reporting
Review automatic security incidents and escalate
Participate in team meetings, training sessions, and reviews to track progress toward apprenticeship milestones and company objectives
Assist with in-house application administration on rare occasions
Auditing IT Equipment within our environment
Training:Information Communications Technician Level 3 Apprenticeship Standard:
One day a week at Telford College
Assigned mentor within the workplacce
Assessor visits from Telford College
Training Outcome:
Permanent role within the company
Employer Description:Original Limited is a leading engineering company with over 30 years of experience. Our engineering expertise includes Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA), and Electronic, Electrical and Mechanical Engineering.Working Hours :Monday to Friday, hours to be discussed at interview.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Patience....Read more...
A Typical Day In The Job:
Monitor, maintain, and repair a wide range of PCs, printers, and peripherals.
Diagnose and resolve hardware and software faults under guidance.
Install and configure new IT equipment and follow standard build procedures.
Maintain accurate records of hardware, repairs, and inventory.
Provide first-line support to staff and students, escalating issues where necessary.
Perform user account maintenance tasks, including password resets and access permissions.
Install and maintain standard network cabling and ensure connections are secure.
Support backup, virus protection, and security procedures.
Training:Online with a qualified coach.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Stamford Park Trust is a forward-thinking multi-academy trust, dedicated to delivering high-quality education across its schools. We are committed to developing our staff and creating opportunities for learning and growth. With a collaborative and innovative environment, the Trust provides an exciting platform for individuals seeking a future in IT and education.Working Hours :Working Hours: Monday to Friday, 8:30AM – 4:30PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise
Respond to helpdesk requests and incidents in a timely and professional manner
Effective collaboration with our Managed Service Provider for the resolution of IT issues
Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment
Assist in maintaining documentation related to IT procedures and systems
Maintenance of the IT and AV asset inventory
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Level 4 IT Apprenticeship
With further training, you could work in other technical roles, such as:
Network engineer
Database administrator
Systems analyst
IT security co-ordinator
Employer Description:London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.Working Hours :Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Our client is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation’s favourite parcel carrier for eight years running, they have a very clear strategy to support their enviable position. They deliver the best service, use the best technology, recruit and retain the best people in the industry and be the UK's most sustainable delivery company. Job Description They are currently recruiting for Warehouse Operatives to work nights at their Depot in Gloucester GL2 2AP. Their rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company. They have fantastic opportunities for hardworking, driven and flexible individuals to join their team. You will have a hands-on role, ensuring that all their customers parcels are unloaded from their vehicles, sorted through their industry leading sortation equipment and sent back on their way for next day delivery across their Network. The key responsibilities of this role are: To handle parcels within the specified parcel definition, either manually or mechanically as directed by the Shift Manager To use the available equipment to complete security checks To ensure that available equipment is in full working order and report any faults if required To monitor and prevent damage to goods and to inform a Shift Manager where damage is identified To monitor and prevent damage to vehicles and machinery and to inform a Shift Manager where damage is identified To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer Carry out such other duties as may reasonably be requested by the Management or the Shift Manager Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. Qualifications Shift Patterns Available 5 nights per week working from 23:30 to 08:00 4 nights per week working from 23:30 to 09:30 Our depots are operational 365 days a year so weekend working will be required Additional Information Remuneration Ideally we are looking for someone who is available to start immediately. In return we can offer you a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers. DPD is a Valuable 500 company and a Disability Confident Employer....Read more...
Technical support - assist with the resolution of technical enquiries to the service desk
Internal operations - contribute to the continuous improvement of the Vospers ICT network
Administration and information management - maintain appropriate ICT related documentation
Support staff in the in the appropriate use of ICT within the business
Provide technical support by way of assisting with the resolution of ICT related problems
Ensure workload and priorities are managed effectively using the department helpdesk tool
Responsible for the general maintenance of ICT equipment throughout the organisation
Assist with the deployment of computer related hardware throughout the organisation
All other general activity
Training:You will receive specific on-the-job training from the employer in your workplace at Vospers.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:
Level 3 Information Communications Technician Apprenticeship Standard
Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship
Training Outcome:You could progress onto advanced and higher apprenticeships and future career opportunities can equate to:
Network engineering
Database administration
Business or systems analysis
IT security
IT project management
You can find more information on future careers by visiting https://nationalcareers.service.gov.uk/Employer Description:Today the Vospers Group, with a turnover approaching £235 million, consists of 16 separate sites offering vehicle sales and aftercare to its customers throughout Devon and Cornwall.
Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing. The Company also maintains its position as one of the top 100 motor dealers in Great Britain. Vospers believe that employee engagement and retention forms a cornerstone of any successful organisation, which is reflected in its dedication to training, personal development, and open two way communication.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Are you looking for a Senior Embedded Software Engineer C/C++ role working for a global leading engineering business specialising in complex satellite communications systems?
If so, my client is currently recruiting for a Senior Embedded Software Engineer C/C++ to join their R&D site based in Chelmsford, Essex.
My client is looking for a Software Engineer to join their Team. They are seeking a key individual to join the existing software team engaged in the development of advanced electronics systems for the satellite modems markets. The purpose of this role is to design, develop and support software within the engineering department.
Main responsibilities for the Senior Embedded Engineer C/C++ job will be:
- Strong Embedded C and C++ programming for PowerPC or high-performance ARM processors.
- Experience programming hardware devices at register level.
- Developing low-level embedded software for Linux operating system, Linux kernel development & Linux network programming.
Requirements for the Senior Embedded Software Engineer C/C++ job include:
- The successful candidate will be an accomplished Software engineer with experience within a similar job.
- The ideal candidate will be a self-starter capable of successfully undertaking complex development tasks to a given schedule with minimal guidance and supervision
This is a fantastic opportunity to join a Chelmsford, Essex based world leader in their industry offering excellent career prospects, there is also hybrid working available along with a great benefits package.
You need to be able to pass Baseline security clearance, therefore sponsorship will not be provided.
To apply for the Senior Embedded Software Engineer C/C++ based in Chelmsford, Essex, please send your CV to Rwilcocks@redlinegroup.Com If you have any specific questions about this job, please contact Ricky on 01582 878810 or 079317 88834.....Read more...
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.
Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out check and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard:
We will support you to gain your Functional Skills if you require them in maths and English
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Training Outcome:
There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Vertu Motors, we live and breathe all things automotive. We want to make the journey of buying a car, van or motorbike as straight-forward as possible and believe that the best way to achieve this is to provide an outstanding customer experience, built on integrity and trust.
The Vertu Motors Group was established in 2006 and also trades under the names Bristol Street Motors and Macklin Motors. Our headquarters are located in Gateshead, but you'll find our dealerships, which represent some of the world's leading automotive brands, are established nationwide. We are proud to have a prestigious manufacturer portfolio that includes the likes of Audi, BMW, Honda, Jaguar, Jeep, Kia, Land Rover, Mercedes-Benz, Mercedes-AMG, MINI, smart, Toyota and Volkswagen.
As well as our selection of new cars, vans and motorcycles, our dealerships also stock a wide range of used vehicles from all manufacturers - so if you're looking for a used car, van or motorbike you're certainly in the right place!
We don't just sell cars and motorbikes though - we can help you to take care of them too! Our manufacturer accredited technicians are based in modern workshops that are equipped with the latest diagnostic technology. You can be sure your vehicle is in safe hands when it comes to us for any aftercare work, including Servicing, MOTs, accident repair and seasonal health checks.
Plus, if you're looking to sell your car, we can take care of that too! Simply enter your car's registration and mileage to start your free online valuation. Our Sell My Car tool is powered by the latest data so you're always guaranteed a great price that reflects current market conditions.
Delivering everything you need to get around from A to B safely is our passion. Nothing is more satisfying to us than matching a driver up with their perfect set of wheels. So, what are you waiting for? Start your search today!Working Hours :Monday to Friday 8.30am - 5.30pm TBC. However, each of our Dealers will have different requirements.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Data Centre Operations Analyst - (24/7 Rotation) – Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Assist the accounts team with invoice processing and data entry
Maintain organised digital and physical records of financial documents
Provide general administrative support to the accounts function
Assist with compiling reports and reconciling supplier or subcontractor payments
Placing orders for the sales and operations teams based on job requirements
Manage purchasing of office supplies and other business needs
Liaise with suppliers to obtain quotes, confirm order details, and ensure timely deliveries
Record and track purchase orders and delivery confirmations
Assist with internal audits and associated documentation
Maintain accurate records for staff certifications and training
Monitor and track subcontractor certifications and ensure records are up to date
Further compliance function support through data entry, document control, and administrative tasks
Carry out and log regular fire safety checks, emergency lighting testing, and legionella monitoring in the office
Help coordinate corrective actions and follow-up activities after audits or checks
Other general sales support functions
Training:Business Administrator Level 3.
Training will take place at the workplace with a team's session once every 2-weeks.Training Outcome:Upon completion of the apprenticeship the possibility of a full-time position with internal progression.Employer Description:vietec has an excellent track record of providing ICT infrastructure solutions to sectors covering NHS, education, commercial and government.
The vietec portfolio is wide-ranging and covers all ICT infrastructure services from design to implementation. Our expert team designs and installs both bespoke complete network systems and isolated solutions that integrate in to your existing system. vietec’s services include wireless technologies, fibre & data cabling, audio visual systems and IP security surveillance.Working Hours :37.5 hours per week between 8:30am - 5pm with an hour lunch, Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.Working Hours :Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills....Read more...
Setting up new users' accounts and profiles, ensuring that they know how to log in and dealing with password issues and inducting new users, as part of the onboarding process
Offering support for the Microsoft Office bundle, Microsoft Teams and Office 365 platform
Installing and configuring Windows and Mac computer systems, network equipment, printers and scanners
Diagnosing hardware/software faults and solving technical problems either on the phone, using remote support software or face to face
Ensuring security updates are applied
Building and maintaining Framework laptops
Monitoring and maintaining computer systems and networks
Maintaining records of software licenses
Managing stocks of equipment, consumables and other supplies
Updating company knowledge base documents describing common issues to enable people to troubleshoot their issues themselves
Identify internal training requirements
Troubleshooting internet email delivery issues and working with service providers
Assisting with day-to-day IT duties
Any other ad hoc duties the role may reasonably require
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Profusion is a leading provider of data and marketing services, ranging from consultancy advice through to the creation and execution of innovation projects and marketing campaigns. They support SMEs and blue-chip companies to make the best use of their data to help increase revenue. They specialise in helping retailers, FMCGs, SMEs and financial services businesses to grow using the power of data science.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: IT skills,Attention to detail,Administrative skills,Team working,Initiative....Read more...
Answer the phone and respond as appropriate.
Working within the IT helpdesk system.
Answering first level technical questions.
Assist with assembly and other audiovisual presentations.
Installation and general maintenance of the school’s computer software and hardware.
Resolution of problems within software or hardware where possible; where not possible, liaison with the ICT technicians or relevant agency to effect the repair.
Maintenance of computer peripheral equipment within the school.
Provision of support/training to teaching staff and pupils using ICT within the school
Network maintenance, including the setting up, amendment and removal of user accounts as appropriate.
Undertake updates to the security of the school’s network, to include carrying out software and hardware updates as required.
Maintain appropriate records, bookings & scheduling.
Assist in allergen labelling
Training:Day release will be given to attend South Devon College, undertaking practical and theory. A full induction process will be undertaken in school to include health and safety and safeguarding and on-the-job training will be given in-house to enable you to learn all aspects relevant to the job.Training Outcome:After completing this apprenticeship, you can progress to roles such as an ICT Technician or Senior ICT Technician. These roles offer increased responsibility, including managing systems, supporting larger networks, and leading IT projects.Employer Description:Torquay Girls’ Grammar School is a girls’ 11 to 16 selective Single Academy Trust, with a mixed Sixth Form (16 to 18), located in Torquay, Devon.
Our status as a Single Academy Trust means that we have the freedom to implement a curriculum intent which focusses on the whole child: to equip students for a future in which they have the academic qualifications, character skills and self-esteem to make decisions that lead to long, happy and content lives.
Our school is founded on our core values which apply to our whole community: equality, open minded, kindness, collaboration, and well-being.
When Ofsted visited in November 2023, our hard work was recognised by achieving ‘Outstanding’ in every category of the Ofsted Framework. This is no mean feat, and we are incredibly proud of this achievement. Our academic results are consistently high - in the 2025 Sunday Times Schools Guide, we ranked 3rd in Devon and 99th nationally for academic results - which is true testament to the continued dedication from both our students and staff.
Our school is a place where students want to learn and there is a deeply engrained sense of belonging and identity to the school’s history, values and traditions. Staff and pupils fully embrace our House Culture and the opportunities for extra curricular activities and trips.Working Hours :Monday - Friday (8:00am - 4:00pm Monday - Thursday and 8:00am - 3:30pm Fridays).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
