Learn from IT colleagues and apprenticeship training provider, completing all required coursework.
Deliver friendly, efficient first-line IT support to staff, students, and visitors in person and remotely, logging all tasks in the Helpdesk system.
Set up, maintain, and repair IT equipment; escalate issues when needed.
Monitor and manage IT consumables, audiovisual systems, and support school events.
Assist with system compliance, IT policies, GDPR, and health & safety requirements.
Support the Network Administrator with device management, backups, group policy, and workload cover.
Diagnose and repair hardware/software faults; support applications, mail systems, AV, telephony, and peripherals.
Assist with credential management, software installations/updates, antivirus, wireless setup, and access points.
Provide support for cashless catering solutions and asset management.
Help monitor filtering, networking, broadband, and servers where possible.
Support remote access for users and suggest improvements to IT provision.
Create and maintain IT documentation and deliver staff training when appropriate.
Training:
15 - 18 Months. Start as soon as possible.
Apprenticeship level: Advanced - Level 3 (A level).
Information and Communications Technician Level 3 Apprenticeship Standard.
CompTIA A+.
AZ - 900.
Remote Learning.
Training Outcome:Fixed term contract: 15 months.Employer Description:Are you a passionate and committed technology enthusiast with a desire to learn and grow in the IT field? Do you love to challenge ideas, suggest alternatives, and help others get the most out of their technology? If so, we want you to join our supportive team as an IT Technician Apprentice at Onslow St Audrey’s School, part of the Danes Educational Trust.
Working with our supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. At Onslow St Audrey’s School, we're dedicated to using technology to enhance teaching and learning, empowering all staff and students with a modern and effective network.Working Hours :Monday to Thursday 8am to 4pm. Friday 8am to 3:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Answering the telephone and generally being the first point of contact when customers call
Completing searches on prospective customers and entering data on in house leasing system
Calculating base yields and GP margins in deals
Completing computerised documentation for customers signature
Scanning, filing and other general administrative duties
Training:Business Administrator standard level 3.
All training will take place in the workplace.Training Outcome:Potential full time position upon completion of the apprenticeship.Employer Description:Our dedicated team of Account Managers have a wealth of experience and will deal with your facility from start to finish.
Because we are a service driven business our success can only be measured by delivering the best outcome for our customers. With over 30,000 transactions behind us, we must be doing something right!
Our team prides itself on working quickly and diligently and that is what our customers have come to expect, so why not “see what our customers have to say”.
CLS’s comprehensive network of Funding Partners and Own Book resources means we will have the finance solution your business needs.Working Hours :Between 9am – 5pm – Monday to FridaySkills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
This role will include support to both internal colleagues and external customers and the duties will include the following:
To respond to and action incoming emails from customers
To respond to and action incoming emails from internal colleagues
Processing of electrical engineers work files
Importing and processing of engineers PAT testing reports using our in-house software system - Asset-FM (full training will be given on use)
Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use)
Importing bills/invoices received from suppliers into Xero
Answering and responding to incoming calls/enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague
Scheduling engineers works and creating engineers job sheets
Reconciling accounts processed
Checking engineers' expenses, they send in
Filing, scanning paperwork and other general admin tasks
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We have had apprentices before, and some have progressed into permanent employees in the business, and this is our expectation for the successful candidate upon completion of the apprenticeship.Employer Description:Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.Working Hours :Monday to Friday 9am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
