Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Part of the wider Lookers group originally founded in 1908, we parallel the pedigree and quality credentials offered by Ford themselves
Demonstrated through our committed approach to delivering excellent customer care, you can be assured of an industry leading experience. From your initial enquiry right through to comprehensive aftersales care, our values of " for you, for life" are demonstrated in everything that we do. Our sales specialists are helpful, knowledgeable and enthusiastic and in the event you wish to purchase one of our quality vehicles, will be able to advise you on all the financial options available.
Our stock levels at all locations are always generous to bring you the best possible choice and variety. Select from a wide range of new and pre-owned cars. Whether you are a new driver looking for your first reliable yet cool car or an experienced motorist seeking a sophisticated and upscale model, we can match the right vehicle to your lifestyle. When you choose from our Approved Used selection, you will also be delighted with the number of accessories, specification levels and engine options offered with each car.
Our aftersales department also consistently demonstrates high standards of professionalism and customer care. All of our staff are trained to the highest standards which means you are assured of the most efficient servicing, maintenance, parts replacement, and accident repairs possible.
Whether you are a new or existing customer, looking for reliable servicing or repairs, you will find a warm and friendly welcome and memorable retail experience with Lookers.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Part of the wider Lookers group originally founded in 1908, we parallel the pedigree and quality credentials offered by Ford themselves
Demonstrated through our committed approach to delivering excellent customer care, you can be assured of an industry leading experience. From your initial enquiry right through to comprehensive aftersales care, our values of " for you, for life" are demonstrated in everything that we do. Our sales specialists are helpful, knowledgeable and enthusiastic and in the event you wish to purchase one of our quality vehicles, will be able to advise you on all the financial options available.
Our stock levels at all locations are always generous to bring you the best possible choice and variety. Select from a wide range of new and pre-owned cars. Whether you are a new driver looking for your first reliable yet cool car or an experienced motorist seeking a sophisticated and upscale model, we can match the right vehicle to your lifestyle. When you choose from our Approved Used selection, you will also be delighted with the number of accessories, specification levels and engine options offered with each car.
Our aftersales department also consistently demonstrates high standards of professionalism and customer care. All of our staff are trained to the highest standards which means you are assured of the most efficient servicing, maintenance, parts replacement, and accident repairs possible.
Whether you are a new or existing customer, looking for reliable servicing or repairs, you will find a warm and friendly welcome and memorable retail experience with Lookers.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Part of the wider Lookers group originally founded in 1908, we parallel the pedigree and quality credentials offered by Ford themselves
Demonstrated through our committed approach to delivering excellent customer care, you can be assured of an industry leading experience. From your initial enquiry right through to comprehensive aftersales care, our values of " for you, for life" are demonstrated in everything that we do. Our sales specialists are helpful, knowledgeable and enthusiastic and in the event you wish to purchase one of our quality vehicles, will be able to advise you on all the financial options available.
Our stock levels at all locations are always generous to bring you the best possible choice and variety. Select from a wide range of new and pre-owned cars. Whether you are a new driver looking for your first reliable yet cool car or an experienced motorist seeking a sophisticated and upscale model, we can match the right vehicle to your lifestyle. When you choose from our Approved Used selection, you will also be delighted with the number of accessories, specification levels and engine options offered with each car.
Our aftersales department also consistently demonstrates high standards of professionalism and customer care. All of our staff are trained to the highest standards which means you are assured of the most efficient servicing, maintenance, parts replacement, and accident repairs possible.
Whether you are a new or existing customer, looking for reliable servicing or repairs, you will find a warm and friendly welcome and memorable retail experience with Lookers.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Part of the wider Lookers group originally founded in 1908, we parallel the pedigree and quality credentials offered by Ford themselves
Demonstrated through our committed approach to delivering excellent customer care, you can be assured of an industry leading experience. From your initial enquiry right through to comprehensive aftersales care, our values of " for you, for life" are demonstrated in everything that we do. Our sales specialists are helpful, knowledgeable and enthusiastic and in the event you wish to purchase one of our quality vehicles, will be able to advise you on all the financial options available.
Our stock levels at all locations are always generous to bring you the best possible choice and variety. Select from a wide range of new and pre-owned cars. Whether you are a new driver looking for your first reliable yet cool car or an experienced motorist seeking a sophisticated and upscale model, we can match the right vehicle to your lifestyle. When you choose from our Approved Used selection, you will also be delighted with the number of accessories, specification levels and engine options offered with each car.
Our aftersales department also consistently demonstrates high standards of professionalism and customer care. All of our staff are trained to the highest standards which means you are assured of the most efficient servicing, maintenance, parts replacement, and accident repairs possible.
Whether you are a new or existing customer, looking for reliable servicing or repairs, you will find a warm and friendly welcome and memorable retail experience with Lookers.Working Hours :Monday- Friday
8.30am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and roadworthy condition
Training:
Our training partner will deliver a high quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art bodyshop
No college attendance required as training will take place onsite.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician.
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete, you will achieve a Level 3 Vehicle Damage Mechanical, Electrical and Trim (MET) Technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:Following completion of your apprenticeship, the right candidate can expect the possibility of permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager.Employer Description:Fix Auto Loughborough is one of the foundations for which the Fix Auto UK network we celebrate today is built upon. The Leicestershire repair centre is owned and managed by local businessman Paul Smith who is still at the forefront of what it achieves today.
Situated in on the north side of Loughborough, the multi-award-winning repair centre is easily accessible via the main Derby Road.
Like all Fix Auto UK vehicle repairers the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
Significantly, Fix Auto Loughborough hold official vehicle repair accreditations – or approvals – for the V.A.G. Group of premium car brands that includes VW (including commercial vehicles), Audi, Skoda, SEAT and Cupra. In 2024 it also received the official accreditation from Stellantis encompassing Alfa Romeo, DS, Lancia, Jeep, Abarth, Citroën, Fiat, Peugeot and Vauxhall models. The repairer also holds the official status from Kia and Mitsubishi.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks!Working Hours :Typically Monday - Friday, 8am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Responding to IT support requests from staff in a professional and timely manner
Troubleshooting and resolving hardware and software issues
Maintaining accurate records of requests, resolutions, and relevant information in the IT Service desk
Installing, configuring and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks
Assisting with troubleshooting network connectivity issues and resolve them promptly
Assisting with managing hardware and software inventory
Training:
Information Communication Technician Level 3 Apprenticeship Standard
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Located in Newton Aycliffe, UK, Octric occupies a purpose-built Class 100 manufacturing facility fully equipped to produce state of the art compound semiconductor products.
Octric develops and manufactures compound semiconductor products used in a range of applications including defence and telecommunications.
Octric has a bright new path ahead following the recent significant investment from the UK Ministry of Defence. Octric is focussed on developing the next generation of semiconductors.Working Hours :Monday - Friday, Times to be confirmed.Skills: Communication skills,Logical,Team working,Initiative,Understand Microsoft Windows,Interest in IT Infrastructure....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio-Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday- Friday
8:30am- 5pmSkills: Communication skills,IT skills....Read more...
Work:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday 8:30am - 5pmSkills: IT skills,Communication skills....Read more...
DUTIES AND REPONSIBILITIES
Software
Install operating systems on workstations, update and restore as necessary
Software installation, including building and testing Microsoft installer packages for new software, then remotely installing as requested by staff
Troubleshoot software issues
To investigate software faults, escalate to vendors/supervisor if required and to actively monitor them until their successful resolution
To keep records of Software and Licences and update as necessary
Assist with the installation and administration of online ICT tests
User Admin and support
To create and delete users as required, assign permissions and troubleshoot user profile, space and settings issues, assist with start and end of year procedures, including bulk creation and archiving of users
To support staff, when requested, in their use of ICT software and hardware
To apply for the blocking/unblocking of websites as requested by staff
To remove/reinstate students’ internet access as requested by staff and keep records
Restore work of staff and students as requested by staff, where possible
Hardware maintenance and admin
To assist in setting up and security marking new equipment
Perform diagnosis procedures on PCs and peripherals, including printers
To conduct hardware maintenance, including necessary upgrades and simple repairs
To log hardware faults with external agencies and to actively monitor them until their successful resolution
Move and set up ICT equipment where appropriate
Assist in troubleshooting and resolving network infrastructure issues, in-house or with outside agencies when necessary
To do a daily check on the network infrastructure and IT system
To carry out and check backups of the network as required
To monitor server performance and take action as necessary
Ensure and maintain the successful deployment of anti-virus software throughout the school
To check the space available on the servers and take action as appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:
Potential for permanent role after completion of apprenticeship for the right candidate.
Employer Description:Northwood is a friendly, happy, welcoming school where young people are enabled to make excellent academic progress and develop the knowledge, skills, qualities and values required to lead successful and fulfilling adult lives.
Graded Outstanding by Ofsted our relentless focus on ensuring the highest academic standards has consistently placed us at the top of the School Performance Tables, and our examination outcomes place us well above the national averages for student attainment and progress. In addition to providing the highest quality teaching for successful learning in lessons, we are passionate about providing excellent enrichment opportunities beyond the classroom, so that all of our students have a rewarding and enjoyable time with us as they develop their interests and talents.
We also pride ourselves on our outstanding pastoral care, providing a very positive environment in which students thrive. Northwood School makes a significant difference to the lives of young people and I very much look forward to welcoming you to Northwood School at some point in the futureWorking Hours :Monday- Friday
(9:00am- 5:30pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive attitude,Motivated,Hard-working,Willingness to learn,Hardware and software,Excellent time management....Read more...
Key Responsibilities:
Respond to both client queries and requests, and other internal departments within agreed timescales and in line with our Company procedures.
The deployment of our Client solutions, racks and related equipment to agreed plans, provided by our project teams.
Provide expert cabling support including crimping, patching, labelling, running and terminating.
Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction.
Follow escalation processes; tickets to support management and other teams as required.
Liaise with both Clients and Third party suppliers when onsite, and report / escalate any client problems.
Monitoring and escalation of critical infrastructure
Site Access Management, if there is no onsite security.
Assist with troubleshooting faults
Install and decommission redundant equipment and cabling.
Work closely with all members of the DC and wider operational teams to ensure efficient, productive and high quality service to our clients within Pulsant live Data Centre.
Stock control of Pulsant assets and store management.
Manage, categorise and prioritise all relevant tickets; these include problems, queries and requests regarding Pulsant services.
Additional Responsibilities / Requirements:
Flexibility is required of all job holders to adjust responsibilities as required by their People Leaders.
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
This list is not exhaustive but provides an indicator of likely tasks and responsibilities.
Training:You will work towards the L3 Information Communications Technician standard. Studying part time remotely with Gateshead College 1 day per week and the other 4 days you will be working as part of our Data Centre team within one of our Data Centres.Training Outcome:Possible progression to advanced apprenticeship/full-time employmentEmployer Description:Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 300 people across our data centres and three core corporate office locations in Edinburgh, Gateshead and Maidenhead have a strong heritage in helping over 1000 clients to achieve their digital ambitions.Working Hours :Day Shifts, aligned with local schedulesSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Solutions driven,Positive outlook,Friendly,Open to new ideas,High degree of accuracy,Ability to work to deadlines,Work well under pressure....Read more...
Key Responsibilities:
Respond to both client queries and requests, and other internal departments within agreed timescales and in line with our Company procedures.
The deployment of our Client solutions, racks and related equipment to agreed plans, provided by our project teams.
Provide expert cabling support including crimping, patching, labelling, running and terminating.
Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction.
Follow escalation processes; tickets to support management and other teams as required.
Liaise with both Clients and Third party suppliers when onsite, and report / escalate any client problems.
Monitoring and escalation of critical infrastructure
Site Access Management, if there is no onsite security.
Assist with troubleshooting faults
Install and decommission redundant equipment and cabling.
Work closely with all members of the DC and wider operational teams to ensure efficient, productive and high quality service to our clients within Pulsant live Data Centre.
Stock control of Pulsant assets and store management.
Manage, categorise and prioritise all relevant tickets; these include problems, queries and requests regarding Pulsant services.
Additional Responsibilities / Requirements:
Flexibility is required of all job holders to adjust responsibilities as required by their People Leaders.
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
This list is not exhaustive but provides an indicator of likely tasks and responsibilities.
Training:You will work towards the L3 Information Communications Technician standard. Studying part time remotely with Gateshead College 1 day per week and the other 4 days you will be working as part of our Data Centre team within one of our Data Centres.Training Outcome:Possible progression to advanced apprenticeship/full-time employmentEmployer Description:Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 300 people across our data centres and three core corporate office locations in Edinburgh, Gateshead and Maidenhead have a strong heritage in helping over 1000 clients to achieve their digital ambitions.Working Hours :Day Shifts, aligned with local schedulesSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Solutions driven,Positive outlook,Friendly,Open to new ideas,High degree of accuracy,Ability to work to deadlines,Work well under pressure....Read more...
Key Responsibilities:
Respond to both client queries and requests, and other internal departments within agreed timescales and in line with our Company procedures
The deployment of our Client solutions, racks and related equipment to agreed plans, provided by our project teams
Provide expert cabling support including crimping, patching, labelling, running and terminating
Manage a queue of internal and external requests via ServiceNow ticket system and/or via emails, which may include some direct client interaction
Follow escalation processes; tickets to support management and other teams as required
Liaise with both Clients and Third party suppliers when onsite, and report / escalate any client problems
Monitoring and escalation of critical infrastructure
Site Access Management, if there is no onsite security
Assist with troubleshooting faults
Install and decommission redundant equipment and cabling
Work closely with all members of the DC and wider operational teams to ensure efficient, productive and high quality service to our clients within Pulsant live Data Centre
Stock control of Pulsant assets and store management
Manage, categorise and prioritise all relevant tickets; these include problems, queries and requests regarding Pulsant services
Additional Responsibilities / Requirements:
Flexibility is required of all job holders to adjust responsibilities as required by their People Leaders
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies
This list is not exhaustive but provides an indicator of likely tasks and responsibilities
Training:
You will work towards the Level 3 Information Communications Technician Standard
Studying part time remotely with Gateshead College 1 day per week and the other 4 days you will be working as part of our Data Centre team within one of our Data Centres
Training Outcome:
Possible progression to advanced apprenticeship/full-time employment
Employer Description:Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 300 people across our data centres and three core corporate office locations in Edinburgh, Gateshead and Maidenhead have a strong heritage in helping over 1000 clients to achieve their digital ambitions.Working Hours :Day Shifts, aligned with local schedulesSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Solutions driven,Positive outlook,Friendly,Open to new ideas,High degree of accuracy,Ability to work to deadlines,Work well under pressure....Read more...
As our Data, Digital & Innovation Officer you’ll help support the management of our cloud-based platforms and help to create a culture driven by data and excited by the opportunity to improve continuously
You will provide IT support to colleagues via remote service desk or in a face-to-face capacity, helping set up systems, user accounts and resolve issues
You will help support our data and digital strategies in delivering more efficient services to clients, ensuring value for money delivery
Where appropriate you may be required to contribute to the wider goals of the Innovation Team, supporting these colleagues to achieve their objectives
Training:Information Communications Technician Level 3 Apprenticeship Standard:
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the marketing team
Employer Description:Citizens Advice nationally is a charity which includes nearly 1,000 national staff working in one of the 6 national offices, as homeworkers or as part of the Witness Service from over 240 courts across England and Wales along with a further3,000 Witness Service volunteers Local Citizens Advice are all independent charities, delivering services from over600 local Citizens Advice outlets, over 1,800 community centres, GPs’ surgeries and prisons. The network does this with 6,500 local staff over 23,000 trained volunteers. Our reach means 99% of people in England and Wales can access a local Citizens Advice within a 30-minute drive of where they live.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Organisation skills,Customer care skills,Analytical skills....Read more...
Provide expert-level technical support to our clients, including troubleshooting hardware and software issues
Proactively monitor client networks and systems to identify and resolve potential problems
Collaborate with our clients to understand their business needs and recommend IT solutions that align with their goals
Manage and maintain client relationships, serving as a trusted advisor on IT-related matters
Participate in the planning and execution of IT projects, including network upgrades, migrations, and system implementations
Ensure timely resolution of IT support requests and document all interactions
Stay up to date with emerging technologies and industry best practices to continuously enhance your skills
Foster a positive and collaborative team environment by sharing knowledge and providing mentorship
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:Full-time permanent employment for the right person upon successful timely completion of their apprenticeship.Employer Description:IDT are not your typical Managed Service Provider (MSP). We are a forward-thinking and humanised MSP dedicated to providing exceptional IT support while putting people first. Our mission is to empower businesses with technology solutions that enhance their productivity and success. If you're an experienced IT Support Engineer looking to join a team that values both technical expertise and genuine human connection, we want you on board.Working Hours :Monday - Friday, 9.00am - 5.30pm with half an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key responsibilities:
Support IT Operations Engineers in maintaining complex off-the-shelf hardware and software solutions
Support Solutions Architects in the design of hardware and software solutions
Work with the Business Systems team on enhancements and developments to software solutions
Ensure the smooth execution of daily tasks, focusing on the installation and maintenance of IT infrastructure components for optimal system performance.
Contribute to the installation of diverse IT infrastructure elements, including networks, computers, servers, and software solutions, ensuring seamless functionality.
Troubleshoot, upgrade, and optimise existing infrastructures to improve overall performance and meet evolving requirements. Provide technical assistance and support for queries and issues, the Team Leader when necessary.
Design, code, verify, test, document, amend and refactor simple programs/scripts applying agreed standards, tools and basic security practices to achieve a well-engineered result.
Create and document designs for simple software applications or components.
Apply agreed modelling techniques, standards, patterns and tools.
Contribute to the design of components of larger software systems, ensuring alignment with overall design requirements, including security. Reviews own work
Essential skills, characteristics and experience
Excellent communication skills, both written and verbal
Strong interpersonal skills
Critical eye for detail and demonstrates high standards of working.
Actively keeps informed of new developments and technologies within the IT arena
IT literate – familiarity with computer hardware, networks and software.
Time Management and Self-Driven Initiative; able to demonstrate strong self-management skills and a proactive, self-driven approach to optimise time efficiently
Problem solving skills: Showcase a proactive mindset for problem-solving by actively identifying and implementing solutions to enhance overall effectiveness
Five GCSE 9-4 grades or equivalent (including English and Maths) or numeracy and literacy Key Skills/Functional Skills at level two
Some experience or knowledge of the following would be advantageous:
Microsoft Windows
Linux
Networking Principles
Programming language (e.g. Python, Java, C#, etc.)
Training:Expected duration: 16 monthsApprenticeship level: Level 3 (Advanced)
Programme: L3 IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0505-v1-1Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified IT Solutions TechnicianEmployer Description:The National Composites Centre (NCC) is an independent, open-access technology centre delivering world-class research and development of composites. As part of the UK’s Catapult Network, we offer our partners access to the latest technology, provide technical expertise and the business support they need to overcome barriers to innovation and accelerate their growth.Working Hours :Monday to Friday. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Time management....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Fix Auto Loughborough is one of the foundations for which the Fix Auto UK network we celebrate today is built upon. The Leicestershire repair centre is owned and managed by local businessman Paul Smith who is still at the forefront of what it achieves today.
Situated in on the north side of Loughborough, the multi-award-winning repair centre is easily accessible via the main Derby Road.
Like all Fix Auto UK vehicle repairers the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
Significantly, Fix Auto Loughborough hold official vehicle repair accreditations – or approvals – for the V.A.G. Group of premium car brands that includes VW (including commercial vehicles), Audi, Skoda, SEAT and Cupra. In 2024 it also received the official accreditation from Stellantis encompassing Alfa Romeo, DS, Lancia, Jeep, Abarth, Citroën, Fiat, Peugeot and Vauxhall models. The repairer also holds the official status from Kia and Mitsubishi.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks!Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
The apprentice may start at any time prior to the starting date. The apprentice will learn and undertake the following:
Operating, programming and servicing all types of radio communications and repeater systems
Configuring and servicing CCTV cameras, wireless links and other hardware
Assisting with the testing, repairing and maintenance of electronic systems
Installing and uninstalling equipment in vehicles, heavy mobile plant, machinery and office environments
Adhering to safe working practices, health and safety
Liaising with other members of your team effectively
Working with electrical wiring, cutting tools, multimeters and soldering electronic components
Using power tools, lifting, carrying, climbing ladders, working at heights, Mobile Elevated Working Platforms
File management, completing forms, documenting procedures
Using a range of computer software
Training:
Functional Skills in English and Maths if required
You will complete an online portfolio during work hours
As a result you will achieve a Radio Network Technician Level 3 qualification
All on/off the job training to be completed within the workplace
Training Outcome:The apprenticeship will provide a wide range of skills to allow the apprentice to progress within a full-time role within the company if they prove to be the right candidate, or to pursue a career within the IT and Telecommunications industries.Employer Description:Cotel have a unique record of over 4 decades of providing Wireless Technology solutions within the UK, Oman and Pakistan. In addition to a comprehensive product range and versatile solutions, we provide first-class advice and technical support for all equipment and system solutions. From a small business to national organisations, Cotel will always come up with the most cost-effective solution to help your business grow.Working Hours :Monday - Friday, working from 8.30am - 5.00pm. 30 minutes unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on job training.
Attend manufacturers training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:You will complete a 2 week block once every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician.
Institute of the Motor Industry for Associate Member.
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on job training.
Attend manufacturers training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:
You will complete a 2 week block once every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard qualification.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:
We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.
Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Day to day tasks include:
You will be buddied up with a mentor engineer who you will shadow to learn crucial skills and best business practices
Support engineering team with general duties
Learn to opearte a CNC machine, and over time operate multiple at a time
Progress learning with an ambition to automate the process where possible over time
You will learn skills like setting machines, operating various programs controls like Fanuc, Siems and Mazak, setting fixtures, support and exposure to complicated jobs to learn.
Start on basic and lighter parts and machines and progress to more complex jobs
Training:This is a 3 year Level 3 Engineering Machining technician qualification.You will be required to attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, for the first 14 months spending 2.5 days a week at the training provider to undertake a variety of engineering training and theory work.Training Outcome:Upon successful completion of the apprenticeship there will be a full time position available within ABL or other companies within the Amari Metal group. Opportunity for progression to a higher qualification.Employer Description:ABL Aluminium Components specialises in the supply, fabrication, finishing and assembly of aluminium extrusions.
The company was established in 1975 and operates from a 5000m2 facility in Birmingham, just 5 miles from Birmingham airport and the motorway network. ABL Aluminium Components adopts a very high customer service ethic which it brings to the various market sectors it serves.
"In practice, this means we offer consistently high quality, reliable delivery and competitive prices. We also aim to ensure that our customers can source components and assemblies from ABL Aluminium Components with the minimum of hassle which in turn allows them to stay focused on their core business"Working Hours :Monday- Thursday, 7:30am - 4:30pm.
Friday, 7:30am - 11:30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
Support a user base of 15000+ end users via telephone, helpdesk ticket system and e-mails, with weekly onsite visits taking place to the feeder primary schools
Office 365/Exchange console administration
Problem solving and workflow management
Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot
Cabling and connectivity installations
Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
Perform various stock check requests as advised by senior’s requests
Meet and greet our user base. Perform scheduled appointments and tasks
To meet all learning commitments of the apprenticeship as directed by your line manager, the apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism
Carry out hardware inspections and repairs as and when required
Training:Information Communications Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"We help Schools, Trusts and the Public Sector with all aspects of their ICT needs. Since 2000, we have specialised in unified end to end IT solutions; providing expert advice and reliable performance for our customers is always our main priority. We believe a centralised Cloud approach to IT can allow Schools, MATs & Businesses to reduce on-site equipment costs and take advantage of cutting edge technology to meet the needs of the ever changing IT landscape."Working Hours :Monday - Friday, 8am till 4pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
What we offer:
Block release training
A full Halfords toolkit, uniform and work boots supplied
A mentor in your garage to support you through the apprenticeship
A 40 hour working week if you are under 18 or 44 hours per week if you are over 18
Permanent role upon successful completion of your apprenticeship
Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training
Due to insurance purposes - a full UK driving licence is essential.Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday - Friday. 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...