New Media Jobs Found 139 Jobs, Page 6 of 6 Pages Sort by:
Lead Generation Executive
Lead Generation Executive Conservatory Outlet Group Competitive Salary + Commission Structure Leyland Full time Benefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. As the Team Leader, you will be responsible for growing the team, managing executives and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products.The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.Responsibilities: Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.Accurately capture customer details and schedule follow-up appointments for the sales team.Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.Overcome objections effectively and confidently promote our home improvement solutions.Work towards achieving set targets and key performance indicators (KPIs).Provide feedback on customer responses and contribute to improving marketing strategies. What we are looking for: This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry. You will have the following: Previous experience in a role in telemarketing, telesales, or a similar sales role.Confident, outgoing, and persuasive communicator with excellent interpersonal skills.Self-motivated and target-driven with a results-oriented mindset.Ability to handle objections and maintain a positive attitude.Strong verbal communication skills and the ability to articulate product features clearly.Comfortable working in a fast-paced, high-energy environment. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply within or forward across your CV INDHS ....Read more...
Student Voice Advocate Apprentice
To undertake projects which improve areas of the user experience – documenting processes and verifying compliance as required. Support the SMT in the collation of data relating to KPIs that sit outside the student record system – working with Student Services as required. Working across the departments, to coordinate effective support for academic colleagues in discharging responsibilities effectively. Providing front-facing advice, guidance and support to users of the department’s services to drive improvement in satisfaction with the service. Work flexibility, under the guidance of Managers and Analysts to ensure that peak periods of activity are effectively supported particularly relating to award and progression activities. Play an active part in the development of procedures and processes – utilising data, business intelligence and feedback to achieve the department to meet its KPIs. To review the content of shared inboxes – tracking volume and content of enquiries against agreed KPIs. To manage informal enquiries, providing a front-face for the department at information and open days – providing advice and guidance as appropriate to staff and students, including – but not limited to, directing them to sources of advice and guidance and highlighting issues to relevant staff within the department. To ensure that all enquiries are captured and responded to within appropriate timeframes. To work in partnership with the line manager to identify informal concerns – seeking to resolve problems in a timely fashion and reduce the volume of formal complaints and appeals. To administer formal complaints and monitor the investigations in a timely manner. To administer and monitor the student survey, at three points per year. To conduct learner focus groups and gain valuable feedback on the college’s study programmes, adult courses and apprenticeships. To conduct employer focus groups and gain valuable feedback on learner experience. To assist with analysis of survey data and provide to curriculum colleagues. To produce ‘you said, we did ‘ materials for curriculum colleagues. Training:Off the job training will be provided by Oldham College one day a week.Training Outcome:Full time position on successful completion of the apprenticeship.Employer Description:Oldham College was established in 1893 after a donation from the Platt family, a famous textile machinery manufacturer. Today, the College offers an extensive range of qualifications in a variety of areas including digital and creative, performing arts and media, financial and professional services, sport, travel and public services, construction and the built environment, caring professions plus retail and commercial. Vocational education is more important than ever with businesses wanting to take on new staff with the right skills and knowledge to work in their sector. We work closely with employers to ensure we are providing courses and developing students in sectors that are relevant, growing and have lots of opportunities. These employers contribute to the development of our curriculum and help in other ways such as providing work experience, master classes, workshops and much more.Working Hours :Monday to Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Marketing and Analytics Executive
Recruitment Marketing Executive at The Opportunity Hub UK Embark on an exciting journey in the heart of digital advertising and recruitment with The Opportunity Hub UK. We are searching for a proactive, analytical and creative minded individual to enhance our dynamic team. Company Overview: At The Opportunity Hub UK, we believe recruitment should be more than just algorithms, data points, it’s about connecting the right people with the right teams creating environments where both individuals and businesses thrive. Job Overview: The Recruitment Marketing Executive role is pivotal to our mission, focusing on attracting top talent and generating valuable business leads. Your expertise will drive the success of our recruitment campaigns, ensuring we onboard exceptional individuals who will thrive within our client companies. Additionally, your efforts in lead generation will be crucial in expanding our reach and impact within the industry. Your role will focus on engaging potential candidates, developing strategic marketing initiatives, managing advertisement campaigns, and providing technical support to optimise our recruitment efforts. Here's what you'll be doing:Talent Attraction and Onboarding: Develop and implement innovative marketing strategies to attract and onboard top talent, directly contributing to our KPIs of enhancing the quality of hires.Business Lead Generation: Proactively research and gather business leads to support our Account Management team, playing a critical role in the expansion of our client base and the overall success of our platform.Advertisement Campaign Management: Oversee the creation and distribution of compelling job advertisements across various media channels, ensuring they align with our brand and attract the right candidates.Performance Optimisation: Utilise analytics to continuously assess and improve the effectiveness of our marketing campaigns and strategies, aiming for optimal reach and engagement.Technical Support and Troubleshooting: Address and resolve any technical issues related to ad serving, ensuring a smooth and efficient campaign execution.Here are the skills you'll need:Demonstrated ability in marketing and candidate engagement, with a knack for identifying optimisation opportunities.Creative flair for designing engaging job advertisements that resonate with our target audience.Familiarity with digital advertising tools and platforms, with a commitment to staying ahead of industry trends.Exceptional communication skills, facilitating effective teamwork and candidate interaction.Agility in adapting to new technologies and resolving technical challenges.Work Permissions: Applicants must be eligible to work in the United Kingdom. Please note that visa sponsorship is not available for this role. Benefits:Opportunity for mentorship from the company's founders, providing deep insights and professional growth.A chance to shape your role within the company and contribute to a culture of innovation and excellence.Engage in a role that redefines the recruitment experience, focusing on growth, empowerment, and success.Join us at The Opportunity Hub UK as a Recruitment Marketing Executive and play a pivotal role in transforming the recruitment industry. Together, we will navigate the exciting world of digital advertising and recruitment, making significant impacts and driving forward our mission of creating meaningful, productive connections. ....Read more...
Customer Services Manager – Construction, Development, Asset Management, Property Services
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include: Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Marketing Generalist (NL or Belgium)
Start: ASAPLanguages: English, Dutch and FrenchLocation: Can be based in the Netherlands or BelgiumThe Role: Are you ready to supercharge local marketing with a dash of fun, a sense of ownership, and a love for real results? I am seeking a hands-on Local Marketing & CRM Specialist to grow a fun brand across Belgium and the Netherlands. If you’re a creative problem-solver who connects with communities as easily as with data dashboards – and you can switch confidently between English, French, and Dutch – keep reading!In this unique role, you’ll: Partner up with the Head of Acquisition (think big-picture campaigns), the Head of PR & Social (show off your storytelling), and some amazing teams (for insider know-how and on-the-ground action).Focus on local execution, on the ground-level engagement, and performance – mixing CRM campaigns, neighborhood partnerships, and hyper-local brand-building.Split your time between visits (so you know your audience), creative campaign work, and the occasional hop across to London for in-person team jams! What you’ll get up to: Local Marketing & PartnershipsUnearth and run exciting local collaborations with businesses, schools, sports clubs (maybe even the local chocolatier?).Bring local events to life in line with the brand standardsSupport General Managers and Sales with on-the-ground tactics that genuinely drive people wanting to join the venue. CRM & Member Journey SupportOwn CRM campaigns from idea to inbox – lead nurture, referral sparks, perfect onboarding journeys, and more.Crunch numbers (conversions, open rates, etc.), tweak strategies, and always chase better results.Help automate and segment comms using our CRM and ESP tools. Awareness & Local VisibilityLocalize national campaigns to make them relevant to individual clubs and communities.Keep assets, landing pages, and Google profiles in tip-top local SEO shape.Jump on seasonal events, community happenings, and media opportunities to boost presence. Measurement & ReportingTrack and share venue level KPIs — think new enquiries, conversion rates, retention stats, and more.Work with the Head of Acquisition on data-driven recommendations (bring your inner marketing scientist).Feed insights back to the central team to keep us learning and winning. About You (Who we’ll high-five and hire): 3+ years of hands-on experience in CRM/email marketing and executing local partnerships/activations.Comfortable running projects independently, juggling priorities, and taking ownership from start to finish.Enjoy working cross-functionally — you’ll be the friendly bridge between the venue, sales, and marketing teams.Fluent in English, French, and Dutch (written and spoken).Analytical, action-oriented, and tech-savvy — you love tools like Google Analytics, CRM dashboards, and email platforms.(Bonus points) For multi-location work experience in retail, or hospitality. ....Read more...
Global Head of Business Development - Financial Education
An exceptional opportunity for a Senior Business Development Manager with experience in selling services to the financial services industry, to join a pioneering provider of financial services education. We are seeking a Global Head of Business Development for an Financial educational start-up. This organisation stands at the forefront of financial services education, offering career-focused programs that are in a class of their own. With flagship initiatives like the Henley Executive Hedge Fund Program, they have cemented their reputation globally through an exclusive partnership with a leading business school.A glimpse into your future role: As the Global Head of Business Development, you will be stepping into a dynamic and critical role within the company. There is currently no dedicated sales function in the UK, and with your experience you will be the primary revenue generation, using your black book and background with selling into financial services. You will be responsible for identifying and engaging new leads, building pipelines, tracking prospects, and ultimately converting them into clients. Additionally, you will be managing and developing processes for small teams in Hong Kong. The expectation is for you to not only adapt swiftly but to excel from the onset, spearheading business development efforts with strategic acumen and visionary leadership.Here's what you'll be doing:Identifying prospective clients and generating recurring revenues in the UK Growing, leading and managing international teams, ensuring cohesion and peak performance across different geographies. Implementing robust relationship-based sales practices and processes across all BD teamsBuilding and nurturing high-value relationships within the financial services provider industry with networking and attending events as well as learning on your extensive network.Strategically expanding the company's global footprint through innovative business development initiatives. Here are the skills you'll need:Proven track record in business development within the financial services provider industry, with a strong preference for candidates possessing experience in sales related to tech, industry media, accounting, or fund administration. Exceptional relationship-building and networking skills, with a proven ability to engage with and influence key stakeholders. Experience in managing a BD team, with a flair for leadership that can transcends cultural and geographical boundaries. Excellent communication and negotiation skills, capable of articulating complex ideas with clarity and persuasiveness. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary - Reflective of skills and experience; specific range to be discussed during the interview process. Opportunity to play a pivotal role in the expansion of a leading company within the financial services education sector.Access to a global network of professionals and industry leaders. Why pursue a career in Financial Services Education?Embarking on a career as a Global Head of Business Development within the financial services education sector offers unparalleled opportunities to shape the future of finance professionals globally. This role not only places you at the heart of innovation in financial education but also in a position to influence the next generation of leaders in the financial services industry. With the sector's rapid evolution, driven by technological advancements and regulatory changes, your impact will extend far beyond business development, contributing significantly to the broader mission of enhancing financial literacy and competency across the globe. ....Read more...
Regional Operations Director
Start Date: within 3 months Languages: German and English Location: anywhere in Germany but you must be prepared to travel to sites Salary: €50.000 - €80.000 depending on experience, car + bonus The Regional Operations Director is ultimately responsible for managing the business within a defined region on a daily basis.I am looking for someone with QSR/FOOD Retail experience!This role ensures safe, efficient, and profitable operations while driving growth across sites, motivating and developing teams, and ensuring excellence in customer and retail partner experience.The successful candidate will oversee the opening of new sites, recruitment, training, and the consistent delivery of operational standards. Key ResponsibilitiesP&L Management & Growth Drive profitable growth across the region while managing costs effectively.Deliver regional P&L performance to budget and plan with emphasis on food and labor margin management.Ensure consistent achievement of like-for-like (LFL) sales growth. Indicators of Success: Regional P&L performance aligned to budgetWeekly margin performance on trackPositive sales growth and cost control Quality & Standards Ensure consistent delivery of products to specification, maintaining the brand as a market leader in innovation, service quality, safety, and customer experience.Mentor teams to take ownership of quality standards, compliance, and operational execution. Indicators of Success: Reduction in complaints and increase in positive feedback/NPSCustomer satisfaction measured through surveys, feedback cards, and partner feedbackHigh performance in audit, safety, and compliance measures People & Leadership Inspire, lead, and develop teams across the region to deliver exceptional standards.Create career pathways by mentoring area managers, store managers, and site teams for progression.Promote a culture of ownership, accountability, and customer focus. Indicators of Success: Staff retention and internal promotion rateLabor costs aligned with budget and productivity targetsUpdated talent bank and personal development plans in placeStrong relationships with retail partners and local leadership teams Rhythm & Routine Establish, manage, and continuously improve a structured operating rhythm across sites.Ensure consistency in service delivery, performance management, and operational reviews. Indicators of Success: Spot checks and audits confirm adherence to rhythmClear routines embedded at manager and team levels Task & Controls Lead recruitment planning to build a robust talent pipeline.Oversee new site openings, from planning to full launch.Conduct regular performance and business reviews with area managers.Keep all operating manuals, training programs, and systems current. Indicators of Success: Successful new site launches delivered on time and within budgetSales performance exceeds targetsContinuous upgrading of training and processes Customer & Partner Engagement Ensure every customer receives a memorable and engaging experience.Build strong relationships with retail partners to align operations with commercial objectives.Deliver a consistent and engaging service environment that drives loyalty. Indicators of Success: Mystery shopper results, social media sentiment, and internal reviews reflect excellencePartner feedback confirms strong engagement and collaboration Values & Leadership Behaviors Act: Deliver consistently to specification with quality and precision.Trust: Prioritize safety, compliance, and efficiency with minimal waste.Care: Demonstrate passion for customers, teams, and retail partners.Dare: Drive growth and innovation through pride in people, products, and performance. Leadership Style Builds culture through inspiration, mentorship, and direct involvement.Focused on long-term growth opportunities while maintaining day-to-day excellence.Hands-on leadership—leading by example, not just by instruction. Experience & Skills Required 5+ years’ experience in multi-site retail operations management.Minimum 2 years in an area or regional management role.Strong P&L ownership and commercial acumen.Deep understanding of retail partnerships and customer-centric operations.Proven ability to recruit, train, and develop high-performing teams.Experience in launching and scaling new locations.Detail-oriented, strategic, and highly people-focused. Cultural Fit – What they Looking ForI need someone who: Inspires teams and drives a positive culture of customer-focused quality and innovation.Operates with vision, passion, and a “let’s go” leadership style.Balances commercial growth with exceptional customer service delivery.Acts as both strategist and hands-on leader. They don’t need someone who: Goes through the motions without vision or passion.Lacks commercial focus or people development skills.Relies solely on systems without engaging directly in operations.Avoids detail, accountability, or customer connection. ....Read more...
Apprentice Study Support Operations Coordinator
Responsibilities will include the following: Peer Mentoring Undertake regular administrative tasks to support the recruitment, monitoring and evaluation of Mentoring and Peer Support the delivery of the Peer Mentor Service: recruit and train student volunteers, coordinate the peer mentor pairings, monitor the effectiveness of the scheme and work closely with Volunteering and Careers to accredit volunteering hours. Coordinate Peer Mentoring stands and raise awareness of Mentoring and Study Support activities at university events and student meetings Liaise with colleagues in the Student Union to further the development of Mentoring and Peer Support programmes Develop an engaging communications plan and social media marketing strategy for Peer Mentoring and Study Support Coordinate marketing activities for Peer Mentoring and Study Support Internal customer support Liaise with and develop good working relationships with other UWL services and department Prepare School Board reports with the guidance of the Study Support department leads Monitor and respond to Study Support Team and Peer Mentoring email inquiries Manage and update Study Support department sites and pages Assist with the coordination of Study Support on-campus activities i.e. Functional Skills Exams, English social café, Summer School and One Day workshops Support with the coordination of Study Support Team workshops, in-module workshops and appointment delivery After training, coordinate Student Hub input for required activitiesPeriodically support with Functional Skills delivery of in-person pre-assessment sessions and exams Monitor student attendance and engagement with Pre-sessional, Extended Masters and other EAP courses, as required Supervising the Graduate Intern and/or Talentbank Staff tasks when recruited to join the team Management Trainee Responsibilities: Shadowing experienced team members to observe their work, learning about different roles, and understanding the overall operations of the company Assisting with daily tasks and projects as instructed by department supervisors or managers Contributing to the development and implementation of operational strategy, ensuring alignment with team objectives and driving continuous improvement Observing and supporting managers by participating in team activities and learning how to contribute positively within a collaborative working environment Communicating effectively with colleagues, students, and other stakeholders Identifying areas for improvement and considering emerging technologies to contribute to the development of more efficient processes Adhering to and complying with the responsibilities outlined in the Apprenticeship Agreement and Training Plan, including attending regular progress review meetings with the Apprenticeship Coach and Reporting Line Manager ensuring all modules are completed on time including EAP where required Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety Work in accordance with UWL’s equality and diversity policies In addition to the above areas of responsibility the position maybe required to undertake any other reasonable duties relating to the broad scope of the position Training:Chartered manager (degree) Level 6 (Degree with honours) Apprenticeship Standard: With 6 hours allocated to off-the-job study Times to be confirmed In this apprenticeship role, you’ll work for the UWL Study Support Team and get hands-on experience You’ll gain new skills and work alongside experienced staff Your apprenticeship includes regular training within the CLBS at UWL. At least 20% of your working hours will be spent training or studying Training Outcome: Operations Manager Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The College The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission. LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university. The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday-Friday, With 6 hours allocated to off-the-job study. Times to be confirmed. ay work evenings and weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Cultural Awareness,Self motivated,Reliable with integrity ....Read more...
Property Asset Management - Project Manager
Property Asset Management - Project Manager Real estate, Property, Buildings or Infrastructure Hybrid working – Hertfordshire and Home based @mecscomms is recruiting for a Property Asset Management, Project Manager to join the property maintenance & asset lifecycle programme team of one of the UK’s largest property portfolio owners. The role will provide the lead in a strategic transformation programme; driving the design, development & implementation of robust asset management frameworks, policies & governance structures. You will lead critical change initiatives that optimise asset performance, reduce lifecycle costs & align operating models with internationally recognised best practices. If you have experience with lifecycle planning, operational integration, system & operating model change, PRINCE2, PMP, APM, developing AM strategies, policies & hierarchies, with a background in real estate, property or infrastructure & a proven track record in asset management transformation, I'm keen to hear from you! Position: Property Asset Management - Project Manager Purpose: As an Asset Management Project Manager, you will play a central role in the strategic transformation programme, driving the design, development & implementation of robust asset management frameworks, policies, & governance structures. You will lead critical change initiatives that optimise asset performance, reduce lifecycle costs, & align operating model with internationally recognised best practices. This is a cross-functional role requiring a blend of strategic thinking, stakeholder engagement, & practical project delivery within a large & dynamic property portfolio. Nature: 18 Month, Fixed Term, Temporary Contract - Full Time Designation: Hybrid working model Location: 3 days per week from the office in Welwyn Garden City, Hertfordshire, 2 days per week remote working, anywhere UK, work from home Hours: Monday – Friday 09.00 -17.30 Salary: £75,000 - £85,000 basic + bonus & comprehensive benefits Key Activity: • Project Management • Asset Performance Optimisation • AM Transformation • AM frameworks: IAM, GFMAM, ISO • Strategic Documentation • Operational Integration • Lifecycle Mastery • Change Leadership • Engineering & Maintenance Strategy • Stakeholder Management • Financial Oversight • Risk & Compliance Key Skills: • PRINCE2, PMP, APM (or equivalent) project management accreditation • Developing AM strategies, policies & hierarchies in real estate, property, or infrastructure • Track record in AM change & transformation; knowledge of IAM, GFMAM, ISO frameworks • Understands how AM strategy informs maintenance, risk, lifecycle planning & data management • Full lifecycle expertise: Acquire, Operate, Maintain, Decommission • System transformation & operating model redesign experience • Ensures compliance with H&S, building codes, planning, ESG, & landlord obligations • Skilled in risk assessment & mitigation for projects & assets • Technical foundation in engineering or maintenance Overview: Our mission is to provide safe, efficient, & high-performing buildings that deliver exceptional customer & operational experiences. As part of a major Asset Lifecycle Transformation, we are redefining how we manage our built environment, with the aim of embedding world-class asset management principles & maturing our operating model across the Group. The Property Asset Management - Project Manager is a cross-functional role requiring a blend of strategic thinking, stakeholder engagement, & practical project delivery within a large & dynamic property portfolio. Responsibilities: Strategic Asset Management Development • Lead the creation & implementation of core Asset Management documentation, including: • Asset Management Policy & Strategy • Asset Class Strategies • Maintenance Strategies • Group-wide Asset Hierarchy (technical & fixed assets) • Collaborate with internal stakeholders to develop & embed an Asset Management Performance Framework & a Risk Framework aligned with business objectives & ISO55000 principles. Project & Change Management • Deliver multiple transformation projects across the asset lifecycle, including operating model development & supporting system change. • Act as the project lead on initiatives that influence maintenance regimes, data hierarchies, information flows, & governance protocols. • Coordinate cross-functional teams to co-design & embed improved asset management processes & ensure alignment across departments. Training & Capability Building • Build foundational knowledge of Asset Management across the wider Property function. • Deliver training & guidance materials to support teams adopting new standards, frameworks, & ways of working. Data & Systems Integration • Work alongside the Process & Data teams to define future-state data requirements for effective asset decision-making. • Support systems transformation to ensure platforms are configured to support the new operating model & governance requirements. Stakeholder Engagement • Work closely with Process Managers, Risk Managers, Engineering/Maintenance leads, & Senior Leadership to ensure strategic alignment & stakeholder buy-in. • Navigate & influence across multiple teams & international regions to deliver outcomes. Candidate Profile: Candidates should possess similar hands-on experience in Property Asset Management - Project Manager working within a real estate, property or infrastructure environment. Your background, skills & experience are likely to include as much of the following as possible: Experience & Knowledge • Strong project management background (e.g. PRINCE2, PMP or equivalent), ideally with real estate or infrastructure project delivery experience. • Extensive experience implementing Asset Management transformation initiatives in complex organisations. • Proven ability to author & implement high-quality AM documentation (e.g. Strategy, Policy, Hierarchies). • Strong understanding of how AM strategy links with operational activities such as maintenance, risk management, asset lifecycle planning, & data strategy. • Deep knowledge of asset lifecycle phases: Acquire, Operate, Maintain, Decommission. • Familiarity with system change & operating model transformation within an AM context. Technical Expertise • Solid foundation in engineering, maintenance, or related technical discipline. • Knowledge of international AM frameworks & standards: • IAM’s Conceptual Model • GFMAM’s 39 Subjects • ISO 55000 Series Skills & Attributes • Strong analytical & strategic thinking. • Exceptional stakeholder engagement & communication skills – able to influence at senior levels. • Confident facilitator & trainer, able to upskill & build organisational capability. • Self-motivated, adaptable, & comfortable working in fast-paced, programme-led environments. • Track record of delivering successful transformation in matrixed or international organisations. Desirable Qualifications • Certified Asset Management Professional (e.g., IAM Certificate/Diploma) • Degree in Engineering, Facilities Management, or a related discipline • Project Management qualification (PRINCE2, PMP, MSP, or similar) @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Data Analyst Apprentice (NBC Universal)
Are you passionate about data and eager to kickstart your career in a dynamic and fast-paced environment? Do you thrive on solving problems and making a real impact? We are looking for enthusiastic and motivated Apprentice Data Analysts to join our innovative data and technology teams across Universal Filmed Entertainment and Studio Group! This apprenticeship is specifically designed for individuals who are keen to develop their knowledge and understanding of key data concepts and techniques that help organisations make informed decisions. We understand that higher education isn't for everyone, so we're looking for candidates with raw potential and a genuine passion for data! Our 18-month L4 Applied Data & AI Specialist (Data Analyst) Apprenticeship Programme, delivered in partnership with BPP, will empower you to excel in the world of data analytics. You will gain a deep understanding of how data integration drives the application of statistics and advanced modelling techniques, enabling better data-driven predictions. This program places a strong emphasis on data storytelling, reinforcing concepts in the context of impactful data visualisation and AI tools to collect, enrich, process and forecast data. Developing core data analyst competencies, we help you build more strategic and specialised skillset by focusing on data strategy, economic impact of AI solutions and the responsible use of AI tools. What You'll Learn and Do: Throughout your apprenticeship, you will develop a comprehensive skill set, including: Data Analysis & Insights: Carry out large-scale data analytics across quantitative and qualitative data to provide concise business insights Data Visualisation & Reporting: Develop skills in data visualisation to produce clear, concise reports and dashboards for cross-functional teams, translating data findings into practical recommendations Data Extraction & Manipulation: Become proficient in extracting, joining, and manipulating data using SQL You'll also learn advanced data joins and SQL data extraction techniques Data Ethics & Governance: Understand and apply ethical considerations to data collection and usage Data Architecture: Gain insights into data architecture and industry best practices Collaboration & Communication: Work collaboratively with technical engineering, product, and business engagement teams to drive forward the data development roadmap You'll also enhance your ability to communicate data findings clearly to colleagues with varying levels of data expertise GCP Certification Opportunity: You’ll have the opportunity to take Google certified training and exams for professional certifications Hands-on Business Exposure: As your skills develop, we’ll provide you with opportunities to dive in with teams and gain practical, hands-on experience Training: Data Analyst Level 4 (Higher national certificate) Apprenticeship Standard Training Outcome: Potential for a full time role on completion Employer Description:NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Initiative,Strong desire to develop,Confidence with numbers,Collaborating effectively,Proactive,Demonstrate resilience,Passion for movies ....Read more...
Research Associate Degree Apprenticeship - Accord Healthcare Ltd
Cogent Skills is working with Accord Healthcare Ltd to recruit three Degree Level Research Associate Apprentices for its Accord Biopharma London (ABL) lab in Harrow. The successful candidates will be employed by Cogent Skills Services but will undertake all on-the-job learning with Accord Healthcare. This is your chance to join a world-leading biopharma company as a Degree Level Apprentice, working hands-on with therapeutic proteins and monoclonal antibodies that are transforming patient lives. The ABL lab is built as a centre of excellence for Research and Development activities, aiming for biosimilar process development and novel biologics development for both human and veterinary use. Various functions in ABL include Upstream Process Development (UPD), Downstream Process Development (DSP), Analytical Development Lab (ADL), Bioanalytical Development Lab (BDL) and Drug Product Development (DPD or Formulation). From day one, you’ll be based in a state-of-the-art laboratory, learning directly from experienced scientists and contributing to real-world drug development projects. You’ll gain a broad foundation in biopharma science while specialising in one of three exciting pathways: Bioanalytical Development If you’re curious about how medicines work, this route is for you. You’ll learn to design and run bioassays, immunoassays, and potency tests to characterise therapeutic proteins and antibodies. Your work will help prove that new medicines are safe, stable, and effective, providing critical data that shapes the future of drug development. Upstream Process Development If you’re fascinated by how medicines are made, this pathway will put you at the heart of biopharmaceutical production. You’ll grow and optimise cell cultures, operate bioreactors, and test process conditions to maximise yield and quality. Your work will ensure that life-changing medicines can be manufactured reliably and at scale. Downstream Process Development If you’re fascinated by how medicines are made, this path will provide you opportunity to learn and execute the protein/antibody purification. Downstream processing refers to the purification and separation of the target product following the upstream process. This phase utilises advanced high-throughput capabilities that allow for the development of multiple stages of chromatography and non-chromatography unit operations. These processes employ cutting-edge techniques for protein separation and purification. There are three roles available: one in Bioanalytical Development (BDL), one in Upstream Process Development (UPD) and one in Downstream Process Development (DSP). Key responsibilities: Conduct process development activities like cell culture process, downstream or analytical function related Prepare and document media, feeds, buffers, and supplements accurately and in a timely manner. Monitor experiment performance by regularly recording parameters responding to deviations or unexpected trends. Set up, operate, clean, and maintain equipment & analytical tools Adhere to standard operating procedures (SOPs), good documentation practices (GDP), and good laboratory practices (GLP). Follow and promote all EHS (Environmental Health and Safety) procedures and safety guidelines in the lab. Ensure proper handling and storage of chemicals, biological materials, and lab waste and support in preparing risk assessments and COSHH. Take personal ownership of assigned tasks and ensure timely, high-quality execution with minimal supervision. Work collaboratively with peers across functions to support overall project timelines. Contribute to continuous improvement initiatives within the lab, including equipment maintenance, process improvements Training:Qualification to be delivered: BSc (Hons) in Applied Bioscience. Apprenticeship Standard: Level 6 Laboratory Scientist. Training Provider: University of Kent. Delivery model: Blended learning through a mixture of online and face-to-face learning. Much of the programme is centred around work-based learning and projects, which means as an apprentice, you will be adding value to your organisation as you work through your Bachelor’s degree. There are also two residential summer schools in years 1 and 2 to complete the Basic and Advanced Laboratory/Industry Skills modules. These will take place at the university’s Canterbury campus.Training Outcome:This role is part of our talent planning for the future and for the right people, we are looking to continue to develop the apprentices upon successful completion of the apprenticeship. Our business is growing, so there may be an opportunity to gain permanent employment in the team, subject to performance, successful completion of the apprenticeship, and a role being available. Upon successful completion of the apprenticeship, individuals are eligible to apply for Registered Scientist (RSci) status through a shortened application route.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :37.5 hours per week: 9.00am - 5.30pm Monday to Friday, with 1-hour unpaid daily lunch break.Skills: Communication skills,Analytical skills,Logical ....Read more...
Research Associate Degree Apprenticeship - Accord Healthcare Ltd
Cogent Skills is working with Accord Healthcare Ltd to recruit three Degree Level Research Associate Apprentices for its Accord Biopharma London (ABL) lab in Harrow. The successful candidates will be employed by Cogent Skills Services but will undertake all on-the-job learning with Accord Healthcare. This is your chance to join a world-leading biopharma company as a Degree Level Apprentice, working hands-on with therapeutic proteins and monoclonal antibodies that are transforming patient lives. The ABL lab is built as a centre of excellence for Research and Development activities, aiming for biosimilar process development and novel biologics development for both human and veterinary use. Various functions in ABL include Upstream Process Development (UPD), Downstream Process Development (DSP), Analytical Development Lab (ADL), Bioanalytical Development Lab (BDL) and Drug Product Development (DPD or Formulation). From day one, you’ll be based in a state-of-the-art laboratory, learning directly from experienced scientists and contributing to real-world drug development projects. You’ll gain a broad foundation in biopharma science while specialising in one of three exciting pathways: Bioanalytical Development: If you’re curious about how medicines work, this route is for you. You’ll learn to design and run bioassays, immunoassays, and potency tests to characterise therapeutic proteins and antibodies. Your work will help prove that new medicines are safe, stable, and effective, providing critical data that shapes the future of drug development. Upstream Process Development: If you’re fascinated by how medicines are made, this pathway will put you at the heart of biopharmaceutical production. You’ll grow and optimise cell cultures, operate bioreactors, and test process conditions to maximise yield and quality. Your work will ensure that life-changing medicines can be manufactured reliably and at scale. Downstream Process Development: If you’re fascinated by how medicines are made, this path will provide you opportunity to learn and execute the protein/antibody purification. Downstream processing refers to the purification and separation of the target product following the upstream process. This phase utilises advanced high-throughput capabilities that allow for the development of multiple stages of chromatography and non-chromatography unit operations. These processes employ cutting-edge techniques for protein separation and purification. There are three roles available: one in Bioanalytical Development (BDL), one in Upstream Process Development (UPD) and one in Downstream Process Development (DSP). Key responsibilities: Conduct process development activities like cell culture process, downstream or analytical function related Prepare and document media, feeds, buffers, and supplements accurately and in a timely manner Monitor experiment performance by regularly recording parameters responding to deviations or unexpected trends Set up, operate, clean, and maintain equipment & analytical tools Adhere to standard operating procedures (SOPs), good documentation practices (GDP), and good laboratory practices (GLP) Follow and promote all EHS (Environmental Health and Safety) procedures and safety guidelines in the lab Ensure proper handling and storage of chemicals, biological materials, and lab waste and support in preparing risk assessments and COSHH Take personal ownership of assigned tasks and ensure timely, high-quality execution with minimal supervision Work collaboratively with peers across functions to support overall project timelines Contribute to continuous improvement initiatives within the lab, including equipment maintenance, process improvements Training:Qualification to be delivered: BSc (Hons) in Applied Bioscience. Apprenticeship Standard: Level 6 Laboratory Scientist. Training Provider: University of Kent. Delivery model: Blended learning through a mixture of online and face-to-face learning. Much of the programme is centred around work-based learning and projects, which means as an apprentice, you will be adding value to your organisation as you work through your Bachelor’s degree. There are also two residential summer schools in years 1 and 2 to complete the Basic and Advanced Laboratory/Industry Skills modules. These will take place at the university’s Canterbury campus.Training Outcome:This role is part of our talent planning for the future and for the right people, we are looking to continue to develop the apprentices upon successful completion of the apprenticeship. Our business is growing, so there may be an opportunity to gain permanent employment in the team, subject to performance, successful completion of the apprenticeship, and a role being available. Upon successful completion of the apprenticeship, individuals are eligible to apply for Registered Scientist (RSci) status through a shortened application route.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :37.5 hours per week: 9.00am - 5.30pm Monday to Friday, with 1-hour unpaid daily lunch break.Skills: Communication skills,Analytical skills,Logical ....Read more...
Vice President - User & Market Insights & Category Management
JOB DESCRIPTION JOB PURPOSE: The Vice President User & Market Insights and Category Management will be responsible for all user research, market insights and category management efforts at Rust-Oleum for a diverse set of brands across multiple product platforms. This individual will be the voice of the user and owns the collection and synthesis of market and end-user intelligence. The person in this key leadership role will be accountable for collaborating with Product Management and other areas of the business to assess and address information needs, and for leading, analyzing, and synthesizing company, consumer, and marketplace learning. The work of the User & Market Insights and Category Management function will directly influence business strategy, product and value proposition design, pricing, media investments, in-store assortment, go to market strategy, among other strategic elements. RESPONSIBILITIES: Overall - Investigate opportunities that drive business results by uncovering market, brand, channel, and end-user trends working with internal and external teams / agencies. Work closely with Product Management, Sales, R&D, and other cross-functional teams that impact the user experience journey to create a research plan that identifies and addresses key knowledge gaps in end-users and markets. Lead insights & category management initiatives and analysis in support of critical strategic planning activities to support the growth and profitability of Rust-Oleum with goal to deliver 10%+ CAGR or 3X market pace (whichever is greater) for each business segment and platform. Market Insights - Responsible for overall market insights and intelligence activities to inform the corporate and marketing strategy, planning, and portfolio decisions. These decisions are informed via an innate understanding of macro market, industry, category and competitive forces. This is done through the compilation of internal and external data sources, both ongoing and adhoc, then interpreting these and their potential impact on strategy and planned tactics. User Insights - Own qualitative and quantitative user research at Rust-Oleum, including User Segmentation, Brand Positioning, Macro Trends, etc. The research conducted will provide a clear understanding of end-user needs, wants, problems, likes and dislikes with respect to target home improvement and professional applications, as well as educate the team on research best practices. Business Insights - Create a clearly defined market intelligence plan. Create actionable business insights internally and externally; internally this includes assessing sales performance of our products at retail in a timely and factual manner; externally, you'll provide a value-added service to retailers by positioning Rust-Oleum as the vendor of choice. POS Data - Capture & analyze POS scanner data from sources such as NPD, Epicor, Retail Links, audits & surveys, customer data, etc. to identify customer opportunities. Merchandising / Category Management - Provide analysis and shopper-driven recommendations as part of business reviews, assortment & space optimization, and trade promotions. Insights Cornerstone - Connect the dots across multiple sources of data and information to generate insight and make meaningful recommendations that drive competitive advantage and profitable growth. Help ensure insight is woven throughout brand strategy, portfolio & pricing optimization, and innovation initiatives and is shared with the broader organization to support decision making. Develop a one view insight data base with associated dashboards and KPI's that is shared across the organization. Present insights to internal teams and key strategic retail accounts. Leadership - Lead, manage and develop team of User & Market Insights and Category Management reports and cross-functional teams. Cross Functional Support - Work closely with Product Management to identify new categories and channels for growth. Support projects with research, analysis and merchandising throughout all phases of the platform development, launch and promotional cycles. Support Stage-Gate process to improve speed, efficiencies, cross collaboration, and future success of program launches. QUALIFICATIONS: Minimum of a bachelor's degree in Business, Marketing, Research, Communications, Design, Behavioral Research or User Research. 10 years' experience and strong understanding of user insight and market research with 5+ years' experience in category management. Consumer Packaged Goods and/or Hardware & Home Improvement industry experience. Strong storytelling skills and business acumen to simplify large and complex data into compelling recommendations. Excellent knowledge of insight data collection methods (quantitative and qualitative). Ability to interpret large amounts of data and to craft stories from data. Thinks strategically and creatively, has deep curiosity that drives investigation. Strong analytical and critical thinking skills; ability to utilize data and analytics to make informed business decisions; ability to translate data into meaningful information for Rust-Oleum and customers. Strong interpersonal skills, both written and verbal, able to present research results to all levels of management. Confident presenter with a knack for presenting to various audiences and adjusting content appropriately. Provides the necessary critical thinking to determine necessary approaches to get things done. Offers good judgment about which creative ideas and suggestions will work. Enjoys working hard and is full of energy, steadfastly pushes self and others for results. Can be counted on to exceed goals successfully and is consistently a top performer. Ability to act independently in the supervision, training, and evaluation of assigned personnel. Significant record of consistent accomplishment and outstanding results. Ability to juggle, structure and lead complex projects, monitor progress against key milestones and deliver on time and on budget. High proficiency in Microsoft Office (Word, Excel, and PowerPoint) and ERP Systems (SAP, Business Objects, etc.). Knowledge of data management, with experience using JDA space management software preferred. There is 10% travel (local, regional, and national) associated with this position. LEADERSHIP TRAITS Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills. Excellent communication skills to all levels of the organization. Strong interpersonal, verbal, and written communication skills. Is clear, concise, and persuasive. Experience creating and presenting business proposals, handling objections, and overcoming obstacles. Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment. Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages, and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Salary Range: $180,000 - $230,000, bonus eligible After 30 days of employment, associates are eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, employee assistance programs, stock purchases, and paid time off for vacation, holidays, sick days and parental leave. Rust-Oleum Corporation also offers a 401(k) plan after three months of employment and a vested pension plan after five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Account Manager, Ticketing
Full-Time; PermanentDate Posted: July 11, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do? The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk. Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding. Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $72,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...