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Marketing and Analytics Executive

Recruitment Marketing Executive at The Opportunity Hub UK Embark on an exciting journey in the heart of digital advertising and recruitment with The Opportunity Hub UK. We are searching for a proactive, analytical and creative minded individual to enhance our dynamic team.  Company Overview: At The Opportunity Hub UK, we believe recruitment should be more than just algorithms, data points, it’s about connecting the right people with the right teams creating environments where both individuals and businesses thrive.  Job Overview: The Recruitment Marketing Executive role is pivotal to our mission, focusing on attracting top talent and generating valuable business leads. Your expertise will drive the success of our recruitment campaigns, ensuring we onboard exceptional individuals who will thrive within our client companies. Additionally, your efforts in lead generation will be crucial in expanding our reach and impact within the industry. Your role will focus on engaging potential candidates, developing strategic marketing initiatives, managing advertisement campaigns, and providing technical support to optimise our recruitment efforts. Here's what you'll be doing:Talent Attraction and Onboarding: Develop and implement innovative marketing strategies to attract and onboard top talent, directly contributing to our KPIs of enhancing the quality of hires.Business Lead Generation: Proactively research and gather business leads to support our Account Management team, playing a critical role in the expansion of our client base and the overall success of our platform.Advertisement Campaign Management: Oversee the creation and distribution of compelling job advertisements across various media channels, ensuring they align with our brand and attract the right candidates.Performance Optimisation: Utilise analytics to continuously assess and improve the effectiveness of our marketing campaigns and strategies, aiming for optimal reach and engagement.Technical Support and Troubleshooting: Address and resolve any technical issues related to ad serving, ensuring a smooth and efficient campaign execution.Here are the skills you'll need:Demonstrated ability in marketing and candidate engagement, with a knack for identifying optimisation opportunities.Creative flair for designing engaging job advertisements that resonate with our target audience.Familiarity with digital advertising tools and platforms, with a commitment to staying ahead of industry trends.Exceptional communication skills, facilitating effective teamwork and candidate interaction.Agility in adapting to new technologies and resolving technical challenges.Work Permissions: Applicants must be eligible to work in the United Kingdom. Please note that visa sponsorship is not available for this role. Benefits:Opportunity for mentorship from the company's founders, providing deep insights and professional growth.A chance to shape your role within the company and contribute to a culture of innovation and excellence.Engage in a role that redefines the recruitment experience, focusing on growth, empowerment, and success.Join us at The Opportunity Hub UK as a Recruitment Marketing Executive and play a pivotal role in transforming the recruitment industry. Together, we will navigate the exciting world of digital advertising and recruitment, making significant impacts and driving forward our mission of creating meaningful, productive connections. ....Read more...

Accounts Administrator Apprentice

The duties and responsibilities involved in this role will involve:   Embark on a rewarding journey combining practical on-the-job experience with theoretical knowledge to develop skills in accounting principles, procedures, and practices. Work under the guidance of experienced professionals to gain hands-on experience in financial transactions, budgeting, and financial reporting. Some of the duties include the following: Develop a strong understanding of accounting software and systems used by the group Pursue ongoing learning and professional development to stay up to date with industry trends and best practices Checking supplier invoices against purchase orders on our database and then processing them ready for Reconciling supplier statements against purchase ledger records   Updating sales ledger and sending invoices and credit notes to customers   Verifying the accuracy of accounts records (from both sales and purchase perspectives) and identifying errors   Assisting the accounts manager with administrative duties to enable smooth preparation of VAT returns and yearly accounts   Liaising with customers and suppliers and dealing with invoicing disputes   Requirements: A passion for accounting and a drive to succeed in the field The ability to work independently and as part of a team Excellent communication and interpersonal skills A willingness to learn and take on new challenges What We Offer: A comprehensive training program that combines on-the-job experience with theoretical knowledge Ongoing support and mentorship from experienced professionals The opportunity to work with a dynamic team and contribute to the success of the company A competitive salary and benefits package Training:Accounts or Finance Assistant Level 2. Training will be at Doncaster College where you will access a wide range of facilities on offer.     Day release     You will undertake the Accounts or Finance Assistant Level 2 standard.           Apprenticeship search / Institute for Apprenticeships and Technical Education       You will undertake Functional Skills for English and/or Maths if needed.     You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.  Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Clerical/Admin Customer Service Apprenticeship

Start Your Career with a Leading Legal Firm in Bridlington! Are you organised, motivated, and ready to launch your career? This is a fantastic opportunity to join a well-respected legal firm in Bridlington and gain valuable experience in a professional office environment. We’re looking for a proactive and enthusiastic individual to support our busy team with a variety of administrative tasks. From managing documents and handling correspondence to scheduling appointments and assisting with day-to-day operations, you'll play a key role in keeping the office running smoothly. You’ll also be the first point of contact for clients and visitors, so excellent communication skills and a friendly, professional manner are a must. Your interactions will take place across multiple platforms—including face-to-face, telephone, email, post, text, and even social media—giving you the chance to build strong client service skills. What You’ll Need: A positive attitude and willingness to learn Great attention to detail and strong organisational skills Confident communication, both written and verbal Basic IT skills (Microsoft Office, email, etc.) A team-player mindset with the ability to work independently No previous experience is required—just the drive to succeed and a genuine interest in working in the legal sector What We Offer: A supportive and friendly team environment Hands-on training and development opportunities Real-world experience in a respected legal setting A clear path for growth and progression If you’re ready to take the first step in your career and want to work in a professional, client-focused environment, we want to hear from you! Perform general clerical duties Reception, answering switchboard, meeting and greeting clients Maintain accurate records through data entry Organise office supplies Retrieve and return upon request files  Photocopying/scanning Filing Audio typing Bank visits Movement of all incoming and outgoing mail Manage incoming calls and emails with professionalism and courtesy Collaborate with others in the office to ensure effective communication and workflow Training: In the workplace at Williamsons Solicitors, 16 Wellington Road, Bridlington Training Outcome: Williamsons have employees who commenced in an apprentice role who are now fee earners, licensed conveyancers, paralegals, and solicitors Employer Description:From navigating the complexities of Wills and Probate, assisting with real estate transactions, resolving family disputes, to handling medical negligence and personal injury claims for compensation, we exercise immense care and meticulous attention to detail. Our approach is characteristically balanced, aiming to solve conflicts amicably when possible, while being well-prepared to face the unprecedented legal challenges that may present. We have branches in Hull, Driffield, and Bridlington to meet the strong demand for our services from existing and new clients. Although based in the East Riding of Yorkshire we have a national as well as local profile with clients for our Compensation and Property teams drawn from all over England and Wales.Working Hours :Monday to Friday, 8.45am to 5.00pm, with one hour fifteen- minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Physical fitness,Enthusiasm,Willingness to learn,Good work ethic ....Read more...

Global Head of Business Development - Financial Education

An exceptional opportunity for a Senior Business Development Manager with experience in selling services to the financial services industry, to join a pioneering provider of financial services education. We are seeking a Global Head of Business Development for an Financial educational start-up. This organisation stands at the forefront of financial services education, offering career-focused programs that are in a class of their own. With flagship initiatives like the Henley Executive Hedge Fund Program, they have cemented their reputation globally through an exclusive partnership with a leading business school.A glimpse into your future role: As the Global Head of Business Development, you will be stepping into a dynamic and critical role within the company. There is currently no dedicated sales function in the UK, and with your experience you will be the primary revenue generation, using your black book and background with selling into financial services. You will be responsible for identifying and engaging new leads, building pipelines, tracking prospects, and ultimately converting them into clients. Additionally, you will be managing and developing processes for small teams in Hong Kong. The expectation is for you to not only adapt swiftly but to excel from the onset, spearheading business development efforts with strategic acumen and visionary leadership.Here's what you'll be doing:Identifying prospective clients and generating recurring revenues in the UK Growing, leading and managing international teams, ensuring cohesion and peak performance across different geographies. Implementing robust relationship-based sales practices and processes across all BD teamsBuilding and nurturing high-value relationships within the financial services provider industry with networking and attending events as well as learning on your extensive network.Strategically expanding the company's global footprint through innovative business development initiatives. Here are the skills you'll need:Proven track record in business development within the financial services provider industry, with a strong preference for candidates possessing experience in sales related to tech, industry media, accounting, or fund administration. Exceptional relationship-building and networking skills, with a proven ability to engage with and influence key stakeholders. Experience in managing a BD team, with a flair for leadership that can transcends cultural and geographical boundaries. Excellent communication and negotiation skills, capable of articulating complex ideas with clarity and persuasiveness. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary - Reflective of skills and experience; specific range to be discussed during the interview process. Opportunity to play a pivotal role in the expansion of a leading company within the financial services education sector.Access to a global network of professionals and industry leaders. Why pursue a career in Financial Services Education?Embarking on a career as a Global Head of Business Development within the financial services education sector offers unparalleled opportunities to shape the future of finance professionals globally. This role not only places you at the heart of innovation in financial education but also in a position to influence the next generation of leaders in the financial services industry. With the sector's rapid evolution, driven by technological advancements and regulatory changes, your impact will extend far beyond business development, contributing significantly to the broader mission of enhancing financial literacy and competency across the globe. ....Read more...

Regional Sales Support Coordinator

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Regional Sales Support Coordinator in our Tremco Canada Division. This position is responsible providing administrative and marketing assistance to Regional Sales Manager and Sales representatives in designated areas. In a timely manner, contact Sales Reps directly and gather information/status on sales objectives, sales actions, management measures and reserved account lists. Maintain tracking of Sales Rep progress on account development. Determine the status of customer contact per Sales Rep. Track and provide customer prospects gathered through exhibits, events, and tradeshows Monitor regional sales budget and spend Provide administrative assistance to Sales Rep on securing business opportunity with prospect clients including gathering Tremco references. Maintain sales revenue tracking on joint businesses between Sealants & Roofing to determine cross division incentive potentials for Sales Reps. Order marketing communications and product samples for Tradeshows Support National Account Manager in creating marketing materials and brochures. Provide guidance to Sales Reps on new marketing communication tools, including social media platforms (i.e. LinkedIn). Ad-hoc administrative Sales support. Coordinate Customer seminars and tradeshows. Manage the event planning and logistics, and ensuring cost incurred are within approved budget. Assist Sales Support Manager on Tremco hosted Sales events within the region including events coordinating, logistics, venue selection, set-up, communications, coordination with identified keynote speakers. Attend and Represent Tremco at exhibits and tradeshows. Actively represent Tremco on industry committees and charity events as a volunteer Select and manage Charity Events including event planning, budget and expenditure management, vendor/supplier selection, recruiting and managing temporary staff, and event logistics. Provide financial documentation supporting proceeds for charity from the event Manage or contribute to special assignments and projects as required. Review operating practices and procedures and identify process improvements that can be implemented. Follow safe work procedures and practices Recognize and report hazards Attend health and safety meetings Participate in training, audits and inspections Comply with legal duties and Tremco safety policies and procedures All employees are liable under the Criminal Code of Canada as well as the Occupational Health and Safety Act to take every reasonable precaution in the circumstances for the protection of workers Education and Skills: Bilingual a plusSAP a plus3 year's experience in an Administrative Assistant capacity in a fast pace environment.Previous experience in the capacity of sales support, administrative assistant, or executive assistant The salary range for applicants in this position generally ranges between $45,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...

Home Ownership Apprentice

An excellent opportunity has arisen for an apprentice to work for emh in the Home Ownership Team, based in our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. The work will include delivering front line customer services effectively over all our multi media channels. These include telephone, e-mail, web, text phone and SMS. Principal Duties and Responsibilities: 1- Functional responsibilities Provide services to emh homeowners. Respond to general queries from homeowners in respect of their lease. To support the Homeownership officers by carrying out administrative functions as required. Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence. Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts. Systems are kept up to date and queries distributed where necessary. Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner. Present information clearly, through a variety of methods. 2 - Customer Service and Team working Deliver excellent customer service. To undertake specific projects, specialist tasks, involvement in working groups as required. Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs. Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively. Resolve customers’ expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution. Provide support to team members and other colleagues as necessary. Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs. General Responsibilities Work effectively with other team members to meet deadlines and provide excellent customer service. Maintain strong links and working relationships with internal customers. Promote and lead by example on equality, diversity and inclusion. Contribute to improving and implementing new/revised processes. Ensure adherence to data security and protection policies and processes. Special Instructions: To uphold the vision and values of the emh group and emh homes. To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered. To ensure a safe working environment in accordance with Health and Safety Regulations. To attend fire drills and staff meetings. To attend training events as required. To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer. To respect the confidential nature of personal information. To recognise and promote emh group’s Equality and Diversity Strategy. Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes. A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00 . 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...

Data Technician Apprentice

Purpose of PostTo support the implementation and management of the new Customer Relationship Management (CRM)/ Project Management (PM)system for the City Business and Investment Unit by using the dedicated software, collating information and producing reports.To work effectively with team members to ensure accurate and timely data capture. Main Duties and Responsibilities Ensure collection and storage of data is secure in line with the City of London Corporation’s policies and procedures Maintain the CRM/PM system and provide regular updates for managers to ensure their teams are able to keep the system updated regularly Support in the gathering and input of data from the City Business and Investment Unit To work collaboratively with colleagues across the Environment Department and the City of London Corporation in reviewing how they utilise their data and how information can be shared across teams To present data, using textual, numeric, graphical and other visualisation methods appropriate to the target audience To assist with key information to support the publication of reports To provide technical assistance to colleagues to ensure they are managing their individual schedules Provide regular activity reports to Managers and Directors and be able to respond quickly to ad-hoc requests for information To develop a working understanding of legal and regulatory requirements around data use (e.g. data protection, data sharing, data security) Contribute to team meetings by providing key insights gained from the CRM/PM system. Be comfortable interpreting the data with support from managers Maintain a strong working knowledge of the chosen system and suggest areas of improvement and enhancements to drive team productivity improvements Take responsibility for their personal development via attendance at training courses, project work and/or shadowing Provide meet and greet support to welcome customers, members and visitors into the centre and direct them appropriately. Be confident to deal with customer queries face to face, via the telephone, email or via social media To actively and enthusiastically work towards achieving the Data Technician apprenticeship as agreed in your learning plan and attend all the training sessions for the programme whenever necessary, undertake any necessary written work at home during the length of the course Identify personal development needs and work with the Manager to plan how these needs could be met Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post Undertake any other duties that may reasonably be requested to be appropriate for this role Training:You will be supported to achieve the Data Technician apprenticeship. Theoretical training will be delivered by the training provider on a bi-weekly basis. Practical training and support will be given in the workplace, allowing you to embed your learning in the working environment. You will receive 6 hours per week to completed course work within your working hours.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Non judgemental ....Read more...

Apprentice Customer Service Administrator

Your position will involve various tasks, some are detailed below: Key responsibilities: Sales: You will be required to field sales enquiries from telephone and email contact and generate relevant quotes from these enquiries Technical: Although you are not expected to have specific product knowledge in the beginning, the ability to learn over time and to impart this knowledge to consumers and/or retailers is vitalSystems You will be expected to work with the computer-based quote system to answer questions and queries from customers You will be expected to liaise with external couriers to facilitate deliveries to customers and help with any queries There will be an opportunity for the right person to have an impact on the social media set up of the business Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality Full training will be given in all areas, as required. A willingness to engage in the business and to learn are the most important attributes Apprenticeship Training: As part of your contract of employment you are required to: Attend and be punctual for all lessons with regards to your apprenticeship programme Complete all assignments with regards to your apprenticeship by the required timeline Attend all work-based training/support sessions Organised: The successful candidate will need to demonstrate strong organisational skill Good communicator: The ability to speak to a wide range of consumers and retailers by phone, email and occasionally in person is vital. A professional, friendly, warm and helpful manner is essential Must have a good level of literacy skills: IT literate and have a good understanding of Microsoft Packages Required to work to deadlines for both work and college, with good time management Good numeracy skills Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources: Your role and responsibility Customer experience Product and Service knowledge   Skills Interpersonal skillsCommunicationInfluencing skillsPersonal organisationDealing with customer conflict and challenge   Behaviours/Attitude Developing selfBeing open to feedbackTeam workingEquality – treating all customers as individualsPresentation – dress code, professional language“Right first time”   You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion  You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome: We have successfully supported apprentices previously and offered full time opportunities following the right attributes being demonstrated Therefore, there's a strong chance there will be a full time role available, subject to satisfactory employment and completing of the apprenticeship programme Employer Description:DEVOTED TO QUALITY, FOR LASTING LUXURY Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Excellent Timekeeping,Excellent Attendance ....Read more...

Account Manager, Ticketing

Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.  Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.  Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...