Produces accurate records and documents
Compose emails, letters
Maintains records and files
Work and interact with different departments and customers
Use of multiple IT packages and systems
Organises meetings and events
Training:
Business Administrator Level 3 Apprenticeship Standard
The College sessions are for a full day, approximately once a fortnight
Training Outcome:
Full time employment on successful completion of apprenticeship. The opportunity to explore promotion within the business
Employer Description:A&P Falmouth is part of the A&P Group, we are a Ship repair facility operating 3 dry docks as well as Port Operations and Marine Designs. With a proud history of quality driven Engineering Excellence spanning six decades from three strategic locations in the UK, A&P remain committed to our workforce and being a partner of choice to all of our customers.Working Hours :Monday - Friday, 08:00 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Tolerant,Adaptable,Punctual....Read more...
Working as part of a team under the supervision of the Stores Manager
Booking in of overhauls/repairs and printing off paperwork
Running works orders
Printing picklists
Record materials/parts into sage system
Arranging goods to be collected via transport portals
Liaise with other departments
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:There will be an opportunity to apply for a full time permanent role upon successful completion of your apprenticeship.Employer Description:We are Tidyco, a Derby-based supplier of hydraulic and pneumatic products and components, not only to the UK rail industry but also to international markets. We have been in business for almost 50 years! In that time, we have become experts in our field also offering any other services to multiple industries both in Britain and throughout the World.
Tidyco has a fully functioning online store, which supplies generic hydraulic and pneumatic parts to an International audience. Predominantly, the company is an East Midlands based manufacturing and engineering company.Working Hours :Monday - Thursday, 8.00am - 5.00pm. 8.00am - 2.30pm, Friday.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
The job role of a Apprentice document controller involves the following duties:
Controlling company and project documentation
Following and improving document control procedures
Ensuring all documentation meets formal requirements and required standards
Sorting, storing and retrieving electronic and hard copy documents on behalf of clients and industry professionals
Producing document progress reports for senior managers, site teams and design management
Conducting regular reviews and document audits
Using computers to organise and distribute documents
Helping in the various stages of a project from planning to completion
Ensure documents are shared at key times to facilitate timely project completion, to include the assistance in the compilation of CDM H&S files
Help supervise Stepnell’s document/reporting systems to include Viewpoint For Projects, Smartwaste and Field View – and champion the development of these systems
Working in an office
Training:
Business Administration Apprenticeship Level 3
Relevant Health & Safety Certificates
Structured training programme
You will study part-time at college on day release whilst also learning on the job
Training Outcome:Career Structure:
Trainee Document Controller
Document Controller/Administrator
Senior Administrator
Office Manager/PA
Employer Description:Stepnell is a leading regional contractor, a complete construction partner with proven end-to-end project lifecycle expertise. We serve a broad spectrum of private and public sector clients, ensuring they realise their vision by providing a more holistic approach to project design, build, management and delivery. We are an established, mature business with the resources and infrastructure to deliver larger, more challenging projects generally up to £25 million.
We are ambitious and continue to grow our business; but despite our stature, we remain a family business at heart. We combine the focus and accessibility of a regional contractor, with a depth of technical competency, professional capability and national reach usually reserved only for larger organisations.Working Hours :Monday - Friday, 8.30am - 5.30pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Things are changing at Think.
We're growing fast. Like, really fast. And that means it's time to shake things up.
Instead of just following the same worn-out recruitment route, we’re doing what we do best - thinking differently. That means opening the doors to people who want to prove themselves in high-pressure, fast-paced environments... even if they’ve never seen the inside of a recruitment office.
Maybe you’ve been closing deals on the sales floor. Keeping cool behind a bar during the Friday night rush. Smashing PT goals or spinning ten client plates at once. Flown through your exams and finished school looking to start your career. You already know how to graft. Now it’s time to get rewarded for it.
Duties include but not limited to:
Assisting the recruitment team with general administrative duties.
Assisting the account management team with customer service in particular online sales, smart technology and access control.
Handling incoming and outgoing calls in a friendly and professional manner.
Introduction to marketing and targeting the right people.
HR support.
Assisting finance team with general administrative duties.
You’ll be matching candidates with roles they’re genuinely excited about.
You’ll build relationships with clients and become their go-to for talent.
You’ll juggle priorities, hit goals, and celebrate wins.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment.This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Clear career progression and the chance to rise fast into the recruitment business. Employer Description:For 18 years, Think Recruitment has stood out from the crowd in construction recruitment.
We know the industry like the back of our hand and thrive on fixing up hard-grafters with perfect-fit opportunities.
We’re challenging the bad reputation of recruitment by making people our priority. No more time-wasting amateurs. Just trusted pros putting you first.Working Hours :Monday to Friday, 9.00am to 5.00pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Hungry to learn,Calm under pressure,Quick to connect....Read more...
An exciting opportunity has arisen for aPart Time Litigation Secretary to join a well-established law firm. This part-time role offers competitive salary working 3 days a week and benefits.
As a Litigation Secretary, you will be providing administrative support to Fee Earners within the personal injury department.
You will be responsible for:
? Collaborating with experts, legal counsel, witnesses, and the court
? Drafting correspondence and legal documents via audio transcription and copy typing
? Reviewing documents for precision and correctness
? Calculating case-related expenses for cost updates and invoicing
? Handling telephone communications and relaying messages
? Scheduling appointments, coordinating diaries, and addressing client needs
? Preparing outgoing mail and accompanying documents
? Maintaining strict confidentiality and data security in accordance with GDPR
What we are looking for:
? Previously worked as a Litigation Secretary, Dispute Resolution Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
? Must have secretarial experience in Litigation.
? Ideally have experience in personal injury.
? Strong communication skills with an ability to work well within a team.
? Use of Proclaim Case Management system advantageous
Apply now for this exceptional Litigation Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
....Read more...
An exciting opportunity has arisen for a Dental Receptionistto join a well-established private dental practice known for delivering personalised, high-quality care in a calm and modern setting.
As a Dental Receptionist, you will be the first point of contact for patients, helping to manage appointment schedules and support treatment journeys. This part-time role offers salary range of £14 - £15 per hour and benefits.
You will be responsible for:
? Coordinating and managing appointment bookings to ensure smooth daily operations.
? Liaising closely with clinicians and support staff to streamline patient care.
? Discussing treatment plans and financial information with patients in a clear, friendly manner.
? Maintaining accurate patient records and ensuring compliance with data handling procedures.
? Handling phone and email enquiries, providing timely information and support.
? Offering reassurance and assistance throughout the patient experience.
? Supporting administrative tasks to ensure an efficient front-of-house function.
What we are looking for:
? Previously worked as a Dental Receptionist, Dental Administrator, Dental Nurse, Dental Assistant or in a similar role.
? Ideally have experience healthcare or clinical setting.
? Strong communication and interpersonal skills.
? Organised, reliable, and able to manage time effectively in a busy practice
Apply now for this exceptional Dental Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place t....Read more...
• Full training will be provided to the successful applicant• Telephone inquiries from existing and potential clients• Discussing the project brief with the potential and existing clients• Estimate project costs including materials, equipment, and labour• Submit bids and tenders, and liaise with potential clients to secure the saleTraining:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:IDS Fire and Security Provide over 26 different services and their associated products tailored to your requirements and delivered in part or as a total Fire and Security solution.
The fast moving world of enterprise and growth in today's markets requires the design of buildings and systems within these to take into account the safety and welfare of it's occupants and visitors. IDS Fire and Security have adopted a management concept dedicated to achieving these goals through design, installation and maintenance. Established in 1999, IDS Fire and Security has grown substantially increasing its client base and technical ability. Many of the most recent prestigious major construction projects have systems designed, installed and maintained by IDS Fire and Security.Working Hours :Monday- Friday
9.00am- 5.00pm
30 minute lunchSkills: Attention to detail,Organisation skills,Passionate....Read more...
Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.
Other duties include:
Handle incoming calls
Data Entry
Document Processing
Emails and correspondence
Process orders when received across multiple channels
Deal with customer enquiries
Liaise with our Carriers to provide delivery updates
Liaise with our Purchasing team to provide despatch updates
Record and refer any customer complaints
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
A full time permanent position may be considered upon successful completion of this apprenticeship
Employer Description:All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions.
Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services.
Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)
In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.
Daily Responsibilities:
Rotate around the production facility with day-to-day tasks assisting operators
Monitor performance data and suggest improvements to increase efficiency
Participate in 5S workplace organisation activities
Complete training modules and assessments as part of your qualification
Maintain accurate production records and report deviations
Year 2/3 – Business Administrator Apprenticeship (Level 3)
In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.
Daily Responsibilities:
Provide administrative support, including preparing reports, managing files, and handling internal requests
Support business process improvement projects by applying your LEAN knowledge to administrative tasks
Coordinate internal meetings, agendas, and documentation
Assist with purchase order processing, data entry, document control, stock control and sales order processing
Handle communications professionally and maintain confidentiality
Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.
Year 1: LEAN Manufacturing Operative – Level 2
Key Learning Areas:
Introduction to manufacturing processes and production systems
Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time)
Understanding of health & safety, quality assurance, and standard operating procedures
Practical problem-solving and root cause analysis
Use of hand tools, machinery, and quality control systems
Teamwork and communication within a manufacturing environment
Year 2/3: Business Administrator – Level 3
Key Learning Areas:
Office administration and organisation
Business communication and professional correspondence
Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software)
Record management, reporting, and scheduling
Understanding internal processes and workflow efficiencies
Customer service and stakeholder engagement
Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.
You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement.
As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
An exciting opportunity has arisen for aPart Time Litigation Secretary to join a well-established law firm. This part-time role offers competitive salary working 3 days a week and benefits.
As a Litigation Secretary, you will be providing administrative support to Fee Earners within the personal injury department.
You will be responsible for:
* Collaborating with experts, legal counsel, witnesses, and the court
* Drafting correspondence and legal documents via audio transcription and copy typing
* Reviewing documents for precision and correctness
* Calculating case-related expenses for cost updates and invoicing
* Handling telephone communications and relaying messages
* Scheduling appointments, coordinating diaries, and addressing client needs
* Preparing outgoing mail and accompanying documents
* Maintaining strict confidentiality and data security in accordance with GDPR
What we are looking for:
* Previously worked as a Litigation Secretary, Dispute Resolution Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Must have secretarial experience in Litigation.
* Ideally have experience in personal injury.
* Strong communication skills with an ability to work well within a team.
* Use of Proclaim Case Management system advantageous
Apply now for this exceptional Litigation Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Dental Receptionistto join a well-established private dental practice known for delivering personalised, high-quality care in a calm and modern setting.
As a Dental Receptionist, you will be the first point of contact for patients, helping to manage appointment schedules and support treatment journeys. This part-time role offers salary range of £14 - £15 per hour and benefits.
You will be responsible for:
* Coordinating and managing appointment bookings to ensure smooth daily operations.
* Liaising closely with clinicians and support staff to streamline patient care.
* Discussing treatment plans and financial information with patients in a clear, friendly manner.
* Maintaining accurate patient records and ensuring compliance with data handling procedures.
* Handling phone and email enquiries, providing timely information and support.
* Offering reassurance and assistance throughout the patient experience.
* Supporting administrative tasks to ensure an efficient front-of-house function.
What we are looking for:
* Previously worked as a Dental Receptionist, Dental Administrator, Dental Nurse, Dental Assistant or in a similar role.
* Ideally have experience healthcare or clinical setting.
* Strong communication and interpersonal skills.
* Organised, reliable, and able to manage time effectively in a busy practice
Apply now for this exceptional Dental Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
We are a people-focused business looking for those who want to develop individually whilst taking part in helping the company to develop and evolve, somebody who wants to make a difference!
Our ethos is to create an interesting, vibrant, and engaging place for people to work, along with a friendly, fun social aspect as well.
We believe in giving people the opportunity to progress and would love to help your career grow!
Key tasks and responsibilities:
Reviewing emails received into the Post Completion Team Inbox and distributing accordingly.
General administration duties, including filing.
Covering the closing of files and dealing with Retention Files.
Liaising with various conveyancing team members internally, as well as the land registry and clients.
Training:This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator (Level 3) and will include the following:
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data.
Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.
Understand how to draft correspondence, write reports and be able to review others' work.
Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way.
Understand how to build and maintain relationships within your own team and across the organisation.
Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
Understand how to use relevant project management principles and tools to scope, plan, monitor and report.
Blended on/off the job training and location to be confirmed.
You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.Apprentices will attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.
Continual assessment will take place throughout the duration of the apprenticeship. The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.
The qualification achieved is Business Administrator Apprenticeship level 3.Training Outcome:We are hopeful that for the right candidate this will lead to a full-time, ongoing role following successful completion of the training.
Employer Description:RG Law was established in 2007, we have offices in York and Sidcup and employ around 50 members of staff. We specialise in conveyancing, and wills and probate.Working Hours :Monday to Friday between, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Interest in the legal sector....Read more...
TrueArk Healthcare is looking for a highly motivated Office Administration Apprentice to support our busy and friendly team.
This is an exciting opportunity to develop essential business administration skills while contributing to the smooth running of a growing healthcare provider.
Day-to-day duties include:
Answering telephone and email enquiries professionally and promptly
Assisting with maintaining accurate staff and client records
Organising and filing documentation securely and efficiently
Updating spreadsheets and internal systems with key data
Assisting with scheduling care visits and coordinating rotas
Handling incoming and outgoing mail General office duties
As part of the administration team, you will play a key role in supporting the smooth operation of services, ensuring our frontline care staff are well-organised and our clients receive timely support.Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
To be given the opportunity to progress to a full-time Office Administrator Assistant role
Further training and development opportunities available in healthcare administration, HR support, or operational management
Employer Description:TrueArk Healthcare is an Ipswich based healthcare agency who provide staff to residential homes in and around Ipswich. TrueArk is best described as a small office environment, where the office staff are involved in contacting new and current clients in order to create work.Working Hours :Monday - Friday, 9.00am - 4.30pmSkills: Communication skills,Organisation skills,IT skills,Administrative skills,Team working,Attention to detail....Read more...
To work as directed by the office manager, managing director & any other senior management; typical tasks will include:
To assist with all tendering, procurement & paperwork required for every job.
To assist with arranging and booking meetings.
To contact clients, suppliers and any other representatives to arrange meetings, visits & deliveries.
To assist with all administration with regards to Health & Safety.
To assist with any social communications and business development.
Training:You will attend sessions as part of your off-the-job training throughout your apprenticeship. Most aspects of your training will be delivered on-site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on-site learning process you will work closely with experienced members of staff. You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.Training Outcome:A full-time job may be offered to the right candidate on completion of their apprenticeship as either an administrator or, should the candidate wish, they can do further training.Employer Description:Tamar Ltd, is a unique blend of TAMAR Group, and they let the finish do the talking. With key skills in all areas, Tamar has taken the industry by storm! From online orders to your dream garden, They have you covered!Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Training
Your full role and responsibilities will be set out by your employer.
NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in Maths and English (if required)
Qualifications Required:
Strong written and spoken English – Essential
Basic IT knowledge and digital literacy – Desirable
Willingness to learn and grow within a business environment – Essential
Skills Required:
Excellent communication and interpersonal skillsStrong organisational and planning abilitiesAbility to work independently and as part of a teamAttention to detail and a proactive attitudeReliable, motivated, and eager to develop professionally
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development ManagerProject Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
In your new role as Health and Safety Apprentice, you will be responsible for providing administration and facilities support to the engineering teams and directors. You will be an integral part of the team and be able to work on your own initiative and demonstrate a proactive approach.
Key responsibilities are:
Supporting the completion of H&S accreditation
Support the preparation of corporate governance papers
Help maintain our external ISO accreditations standards
Respond to supplier CDM requests
Provide H&S support including monitoring DSE assessments are completed
Answer combined liability requests
Submit sub consultant questionnaires
Support with monitoring of compliance, both wellbeing and operational
Document production and formatting
Uploading and downloading documents via a range of systems
Printing, binding, copying, scanning, folding, filing and shredding
Providing administration support
Organising client meetings and team meetings and events
Travel arrangements; hotels, train tickets, flights
Answering phone calls, taking messages and filtering as appropriate
Reception Cover
Ad-hoc tasks as required
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with CPW and possible management qualifications.Employer Description:We’re a friendly team intent on bringing sustainable buildings to life through design. We relish working collaboratively with our clients to solve their biggest problems. Our business is a family, where each person plays an important role in the day-to-day operation which contribute to its success. Staff well-being is our top priority. We are invested in our people; we strive to ensure that each member of our staff is fulfilled to be the best they can be. Ultimately, Our People are our Power.Working Hours :Flexible working over 5 days a week to 36.25 hours. 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Initiative,Good written & verbal skills,Time Management Skills,Data Entry Skills,Manages priorities,Managing different tasks,Ability to multi-task,Exercises proactivity,good judgement,Builds positive relationships,Tasks to high standard....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Sales Representative at UKS Group, you will be an integral part of our dynamic sales team, driving growth and fostering client relationships within the underfloor screeding and heating industry. Your expertise and customer-centric approach will contribute directly to our continued success and expansion. You will be processing enquiries, chasing construction development, plus more.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Main Duties
Duties will include:
Making telephone calls daily
Processing enquiries
Chasing construction development
Maintaining records and files
Build positive working relationships
General administration duties
Desired Qualities:
Friendly and professional telephone manner
Communications skills
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. Next Level can hire apprentices at any time and hold regular workshops for those on the course. These workshops occur once every 2 weeks online via Teams. You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself, to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship. Upon successful completion of the apprenticeship, you will receive a Level 3 City and Guilds apprenticeship qualification in Business Administration.Training Outcome:
Potential to progress with the company, and gain experience in further departments, strengthening your knowledge
Employer Description:Providing Underfloor Heating & Floor Screeding SolutionsUKS Group provides a professional service to ensure your project is completed to the highest standard, whilst closely observing time frames and budgets.Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills....Read more...
FM Works Scheduler - Gateshead - HVAC Contractor: Commerical CBW Staffing Solutions are recruiting for an FM Works Scheduler, who will be responsible for coordinating resources, managing schedules, and ensuring that all tasks are completed on time and within budget. This role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with various teams.This position would suit a Helpdesk Operator/Facilities Administrator, looking to progress into a role within Operations. This is a full time role, based at our client’s site in Gateshead, Tyne & Wear.Package:Competitive salary between £26,000 - £29,000 (depending on experience) 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunitiesResponsibilities:Develop and manage detailed schedules for maintenance and repair works, ensuring optimal resource allocation and timely completion of tasks.Coordinate with facilities managers, technicians, contractors, and clients to plan and prioritise work orders.Monitor and track the progress of scheduled works, adjusting schedules as necessary to accommodate changes and unexpected issues.Maintain accurate records of work orders, schedules, and completed tasks in the facilities management system.Ensure compliance with health and safety regulations and company policies during all scheduled works.Communicate effectively with stakeholders to provide updates on work progress and address any scheduling conflicts or issues.Assist in the preparation of reports and analysis on scheduling performance and resource utilisation.Requirements:Proven experience in a scheduling or coordination role, preferably within the facilities management or construction industry.Strong organisational and time management skills with the ability to handle multiple tasks simultaneously.Excellent communication and interpersonal skills to work effectively with various stakeholders.Proficiency in using scheduling and facilities management software.Knowledge of health and safety regulations related to maintenance and repair works.Ability to work independently and as part of a team in a fast-paced environment.High attention to detail and problem-solving abilities.Interested? Apply with your full and up to date CV or get in touch with Aaron Rutter at CBW Staffing Solutions.....Read more...
Duties to include:
To create and maintain learners files
Maintain the filing systems, manual and digital
To enter data into PICS, to maintain the information to the correct level, to produce reports as required for own and others use following GDPR
To create and maintain spreadsheets for own and other staff use
Identify and enter Registrations for Standards, Functional Skills tests & EPA . Check results and inform others
To provide general administrative support
To oversee any work experience learners at Protocol offices
To support effective team work and cover reception as required
To help meet all the designated KPIs
Liaising with internal departments to ensure an excellent level of service is provided
Scanning, filing, and archiving paperwork
Following company procedures
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3
English and maths Functional Skills (if applicable)
Minimum of 6 hours off the job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:Full time employment following successful apprenticeship and EPA achievement.Employer Description:We are an approved Work-Based Training Provider for the Education and Skills Funding Agency. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales Support (Main Focus):
• Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service
Office & Team Support:
• Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars
Trade Show & Event Organization
• Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining:
Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week
Achieve apprenticeship standard Business administratorLevel 3
Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base.
We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required.
Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Join Our Team as an Administrator/PlannerAre you ready to take your administrative skills to the next level? We're seeking a proactive and organized individual to join our team as an Administrator / Planner. This role is pivotal in managing multiple responsive maintenance contracts, particularly focusing on roofing repairs for various clients. If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills, we want to hear from you.Key Responsibilities:
Efficient Scheduling: Coordinate the daily schedules of up to 10 operatives, ensuring their diaries are optimally utilized. Promptly allocate work to operatives as they become available, maintaining a full workload.Emergency Management: Monitor our system for emergencies and handle them promptly to meet targets effectively.Client Interaction: Provide top-notch service to our clients, both face-to-face and over the phone, ensuring their needs are met with professionalism and efficiency Closing out jobs to keep the WIP at a good level also Handling scaffold request and helping to close out complaints.Team Collaboration: Work collaboratively within a team to achieve collective goals and targets. Aim to achieve a minimum of 20-30 new order allocations daily, with potential for growth.Administrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos, notes, and codes to client portals, as well as transferring information to Excel spreadsheets.Customer Relationship Management: Utilize our CRM software (Joblogic ) experience preferred but not essential) to collect customer information, and maintain strong client relationships.
Skills Required:
Excellent telephone etiquette and communication skillsStrong problem-solving abilities and the capacity to multitask effectively dealing with clients, operatives and Tennent’sMeticulous attention to detail, particularly in note-taking and spreadsheet managementProficiency in Microsoft Office suite, especially ExcelSolid literacy and numerical skills for daily spreadsheet inputs
Desired Qualifications and Experience:This role is ideal for candidates with a background in administration or relevant office experience. While experience with our CRM software, Joblogic is advantageous, full training will be provided for the right candidate who demonstrates commitment and enthusiasm for the role. Minimum 4 years experience in this role is desired.Benefits:
Competitive salary based on experience (£28k per annum)Company eventsCompany pension scheme On-site parking facilities Full-time position (8-hour shift) offering a healthy work-life balance
If you're ready to embark on a rewarding career path with opportunities for growth and development, apply now to become an integral part of our dynamic team. We're committed to supporting your success through comprehensive training and a supportive work environment. Join us in delivering excellence to our clients while advancing your professional skills and career aspirations.....Read more...
As an apprentice Business Administrator, typically we will provide training and expect the apprentice to learn the following;
Oversee and manage all aspects of the law firm's administrative functions, including office supplies, equipment, maintenance, and security
Prepare and manage the firm's budget, handle accounts payable and receivable, track expenses, and ensure compliance with financial regulations
Develop and implement office policies and procedures to streamline processes, enhance efficiency, and ensure compliance with legal and regulatory requirements
Stay updated with technology advancements and recommend, implement, and maintain appropriate software and systems to support the firm's operations
Serve as a liaison between attorneys, staff, clients, and external stakeholders. Coordinate meetings, manage calendars, and assist with scheduling and travel arrangements
Establish and maintain organized filing systems for legal documents, correspondence, and administrative records. Ensure compliance with document retention and confidentiality policies
Assist with marketing initiatives, including website updates, social media management, client events, and maintaining client databases
Liaise with vendors, such as IT service providers, office suppliers, and maintenance contractors, to ensure timely delivery of services and resolve any issues
Stay abreast of legal regulations and requirements relevant to the law firm's operations. Implement and monitor compliance measures to mitigate risks
Training:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – Kingswood Solicitors
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven. Learning takes place throughout the apprenticeship, with an emphasis on key areas: knowledge, skills, and behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment for the right candidate. Kingswood Solicitors are a growing company and are looking to expand and invest in their staff.
Employer Description:Kingswood Solicitors is a leading UK law firm. We are accredited by Lexcel, ensuring high quality practice management standards. We are legally authorised to provide legal advice, assistance and representation in wide range of legal matters. As qualified solicitors and legal advisors, we provide a tailor-made service for your immigration requirements. We are specialists in immigration, family law, litigation and various other areas of law.Working Hours :Working Hours: Monday - Friday, 9.00am - 5.00pm.
Breaks: 30 minutes.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Integrity,Good Time Management,Able to work collaboratively,Flexible,Adaptable....Read more...
Multicare Electronics are an Electronics Service Centre handling returns and electronic repairs for global manufacturers such as Harman Kardon, JBL, Yamaha, Panasonic, Tefal plus many more.
You will receive full in-house training in the use of the company's Bespoke Software Packages and all internal policies and procedures.
Business admin key responsibilities:
Maintaining records on the company's bespoke software packages
Dealing with inbound and outbound emails
Dealing with incoming/outbound phone calls
Creating/completing RMA/jobs on our systems
Inputting of data
Parts-ordering
Reporting and proactive planning
Generate shipping labels
Check and maintain stock levels
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas ofHealth & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Applicants must have the following:
Good verbal and communication skills
Good organisational and time-management skills
Positive, enthusiastic approach
Confident telephone manner
Ability to use web-based software packages
Ability to use all Microsoft Applications including Outlook, Excel and Word
Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Possible full-time employment following successful completion of apprenticeship
Employer Description:Multicare Electronics are an electronic service centre, providing a professional and friendly service for the return and repair of electronic equipment for manufacturers, traders and individuals across the world.
Being a Sole Service Centre for major manufacturers is a title we're very proud of. This enables Multicare to provide customers with the best service.
We have built a solid reputation for quality of service. As well as dealing with bulk repairs from manufacturers, we also handle trade accounts and offer our repair services to the public. Our dedicated facilities have been set-up to enable us to work with clients throughout the world dealing with transport, currencies and customs as part of our services.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.
No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.
You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks. Day-to-day responsibilities will include:
Preparing sales and marketing packs for both potential and existing customers
Managing stock levels and keeping marketing materials organised and available
Supporting the Hire Desk and Service teams with basic data entry and admin tasks
Answering and directing telephone calls in a professional and friendly manner
Assisting with customer communications, including following up on training expiry reminders
Helping with social media or marketing activities under supervision
Working closely with various departments to understand different aspects of the business
Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business
We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests
Employer Description:Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.Working Hours :Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
