Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
Repairs Administrator - Harlow, Essex - Up to £26,000 per annum CBW Staffing Solutions is proud to partner with a well-established and reputable Property Services Contractor located in the heart of Harlow, to find an experienced and highly organised Repairs Administrator to join their team. This is an exciting opportunity for a motivated individual to become a key part of a growing organisation that values its staff and fosters a collaborative and positive work environment. The business has recently refurbished its office space, offering a modern and comfortable work environment. Position Overview: The successful candidate will play a crucial role in supporting the day-to-day operations of the business. You will be responsible for a range of administrative tasks, including liaising with clients, managing diaries, processing orders, and handling various internal systems. This position is ideal for someone with a strong administrative background and previous experience in Property Services or a related field. Working Hours and Benefits:Full-time, Monday to Friday, 8am to 5pmOffice-based roleCompetitive salary up to £26,000 per annum, depending on experienceNewly refurbished offices with a welcoming and supportive team environmentKey Responsibilities:Serve as the primary point of contact for clients and internal staff, providing professional and timely communication.Manage diary appointments and coordinate schedules using the company’s internal software systems.Utilise internal and external platforms to ensure smooth operations and effective communication across departments.Raise and manage Purchase Orders, coordinating with suppliers and placing orders for engineers as required.Generate and process quotations for clients, ensuring accuracy and timeliness.Work closely with the supervising team to arrange engineer schedules, ensuring all appointments are efficiently organised.Scan, file, and upload documents to the system, ensuring accurate record-keeping and compliance with company policies.Manage and process incoming and outgoing emails and phone calls, addressing inquiries promptly and professionally.Assist with opening and closing jobs in the system, ensuring all information is recorded and tracked accurately.Help manage and maintain the call-out rota, ensuring smooth scheduling and deployment of engineers.Provide general administrative support to the team as needed, contributing to the efficient running of the office.Required Skills and Experience:Previous experience working in a Facilities Management (FM) environment is highly desirable.A strong background in administrative tasks, with the ability to multitask and prioritise workloads effectively.Experience in financial administration, including processing quotations, invoices, and purchase orders.Proficiency in Microsoft Office and other IT systems, with the ability to quickly learn new software.Excellent organisational skills and attention to detail, with a proactive and self-motivated approach to work.Strong communication skills, both written and verbal, and the ability to liaise effectively with clients and internal teams.Why Join Us? This is an excellent opportunity for someone looking to advance their career within a supportive and dynamic business environment. You’ll be joining a team that values your input, where your efforts will directly contribute to the continued growth and success of the company. In return, you’ll receive a competitive salary, an excellent work-life balance, and the chance to work in a newly refurbished office space in a friendly, family-oriented atmosphere. If you meet the above criteria and are excited about the opportunity to join a leading family-run business, we would love to hear from you. Please send your CV and a cover letter to Abbie at CBW Staffing Solutions for more details! We look forward to receiving your application!....Read more...
Plumber - North Lanarkshire - Salary up to £38,000 DOE CBW have a new opportunity for a Plumber to join a leading facilities provider. This role is a permanent full-time role working 40 hours per week across Glasgow and the Central Belt of Scotland. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Maintenance and repair of Mechanical Installation.Maintenance and repair of Plumbing InstallationsEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issue to line manager.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance.To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs). Take part in the regional on-call rota.There will be a requirement to work out of hours to fulfil our maintenance commitments of our customers.Undertake regular audits of vehicle / tools to ensure they are in safe working order, including all test equipment is in date.Person Specification:A recognised industry qualification will be required, and previous experience is essential.18th Edition Electrical Qualification (Preferred)H&S qualification (IOSH preferable)Trade qualified Mechanical/Plumber with appropriate post apprenticeship experience desirable.Must have a full clean drivers’ licence.Legionella awareness (preferable – can provide training)Asbestos awareness (preferable but not essential)MEWP Licence (preferable but not essential)Salary & Benefits:Salary up to £38,000 DOE.On offer is a competitive salary and benefits package, which includes;24 days annual leave increasing to 25 after 1 years’ service (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Holiday purchase scheme....Read more...
Provide the first response to incoming telephone calls then screen calls, transfer or take accurate messages
Create and issue customer feedback surveys, collate data and produce documents in report format
Collate documentation, produce & check the Installers Job Packs including RAMS & Installers worksheets
Create purchase orders for Materials from Jeremias Group and Third-Party Companies
Raise and issue sales invoices to customers
Send statement of account to customers and chase monies owed
Processing new enquiries and logging on system for the Estimating Department. (Request information from customer where applicable)
Processing new orders from customers for the Finance Department
Support Project Managers
General filing for all departments
Training:Business Administrator Level 3 Apprenticeship Standard:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
Potential full-time employment, upon successful completion of apprenticeship
Employer Description:At the UK division of globally renowed Jeremias Chimney Systems, we design and install commercial flues and chimney systems across diverse industries. Combining quality with innovation, we work closely with our customers to meet their unique challenges. Our mission is to create lasting, sustainable relationships with everyone we work with, from customers and stakeholders to employees. Part of the renowned Jeremias Group, Mansfield is one of several European plants with a global sales and distribution network. We share the same goal: to provide safe, durable, and innovative exhaust and ventilation solutions.Working Hours :Monday - Thursday, 07:45 - 17:00 and Friday, 07:45 – 15:00.
1 Hour for Lunch either at 12pm or 1pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Key Tasks and Responsibilities
Maintain an organised and well-resourced reception area, ensuring parent information is freely available as appropriate
To manage, monitor and maintain an overview of the school lunch system, ensuring efficient administration
To carry out clerical duties as required
To assist with updating the school information management system, Bromcom
To ensure all deadlines are met through careful prioritisation/workflow management
To liaise with school staff and others outside the school, including parents, professional associations and the local community, in a highly professional manner and representative of the high standards of the school.
Provide first point support to academic and non-academic staff.
To provide administrative support to the school; have excellent knowledge of school office procedures to carry out administrative duties in a timely and efficient manner
Hold a first aid certificate and maintain this qualification – training will be provided.
Provide first aid for children throughout the school day, dealing with minor injuries and administering first aid, following the correct guidance, contact parents where necessary and keep up-to-date record books as per the school’s policies and procedures
Training:
Business administrator Level 3 (A level)
Typical duration: 18 months
Apprenticeship standard
Dedicated Performance Coach
Maths and English Functional Skills TBC
Training Outcome:Employment available at end of apprenticeship within the school or across the Learning Partners Academy TrustEmployer Description:Boxgrove is an Academy co-educational school for children aged 4 – 11 years old and is situated on the east side of Guildford (between Burpham and Merrow). We are a three-form entry school with a Published Admittance Number (PAN) of 90.
At Boxgrove we believe that children are at the heart of everything that we do. Our talented team is committed to nurturing a love of learning by providing rich and exciting opportunities, which enable children to be creative, inquisitive, happy, caring and independent.
We want every child to:
• Love learning
• Find their strengths and talents
• Achieve more than they thought possible.
Boxgrove Primary School is part of the Learning Partners Academy TrustWorking Hours :Number of Hours: 36 hours (6 hours 40 mins study release Tues, Wed, Thurs PM)
Working days: Monday to Friday - 40 weeks per year
Lunch break length: 30 minutes
Start Time: 8.00am
Finish Time: 15.40pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
Accurately inputting customer and service data into our business systems
Supporting with the day-to-day administration of waste collection and recycling processes
Managing and maintaining digital and paper-based files and records
Assisting in the use of bespoke industry software and internal timber and recycling systems
Providing general office support including answering phones, handling emails, and preparing documents
Supporting team members across different departments with administrative tasks
Developing an understanding of sustainable business practices and compliance in the waste sector
What We’re Looking For
Strong organisational skills with keen attention to detail
Confidence using computers and Microsoft Office applications (Word, Excel, Outlook)
Willingness to learn and take initiative
Good communication skills and a professional attitude
Ability to work independently and as part of a team
GCSEs in English and maths (or equivalent) are preferred
What You’ll Gain
Hands-on experience in a dynamic, environmentally-focused company
Supportive mentoring and on-the-job training
Opportunity to work towards a Level 3 Business Administrator Apprenticeship qualification
A positive and inclusive workplace with potential for long-term career growth
Exposure to a fast-growing industry that makes a real impact on the environment
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
On completion of the apprenticeship there may be the opportunity to progress further with the company into a full time permanent position
Employer Description:At S&J Synergy, we are proud to be one of the region’s leading providers of sustainable waste management and recycling solutions. Built on strong family values and over 20 years of industry expertise, we are committed to delivering environmentally responsible services that help businesses reduce waste, lower carbon emissions, and work towards a circular economy.Working Hours :Monday to Friday
8:00am-17:00pm
With one hour lunchSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills....Read more...
Your role will directly contribute to the success of the academy, as well as to the development of our team and players.
In addition to on-the-job training and an experienced mentor from the Academy Operations and Admin team to support you, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and pro-active team of staff, both within the Ops and Admin and other Academy departments where relevant
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist in the preparation and coordination of logistics for Academy fixtures and tournaments
Support the planning and execution of Academy events, tours, and other special projects
Provide general administrative support for the Academy, including data entry, filing, and correspondence
Help maintain up-to-date records on team activities, player development, and other Academy operations
Assist with travel and accommodation arrangements for Academy teams and staff
Support the team with any ad-hoc administrative and operational tasks as required
Contribute to the planning and delivery of Academy-related activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your administrative and operational skills, knowledge, and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Above all, be willing to try new things, ask questions and learn
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:
Business Administrator Level 3 Apprenticeship Standard
All training will be delivered within the workplace
Training Outcome:
The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club
Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :Monday - Friday, 9.00am - 5.00pm. (1 hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Throughout the apprenticeship, you will develop skills in customer communication, administration, problem-solving, and event planning, contributing to various projects. In addition to on-the-job training and support from experienced mentors within the Venue Operations team, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and proactive Venue Operations team
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist with matchday and non-matchday operations, including supporter engagement, ticketing, hospitality, and client experience
Support the planning and execution of fan events, matchday activations, and hospitality experiences, ensuring high standards of service
Provide general administrative support, including responding to supporter queries, managing records, and maintaining up-to-date documentation
Assist in gathering and analysing customer feedback, helping to drive continuous service improvements
Work collaboratively across Supporter Services, Box Office, Hospitality, and Client Experience teams to enhance fan and guest engagement
Maintain accurate records and contribute to the planning and delivery of operational activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your skills and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:Business Administrator Level 3.
All training will be delivered in the workplace.Training Outcome:The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club.Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :35-hours per week (1-hour lunch unpaid) Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Overview of the Role: This is an exciting opportunity for someone looking to begin a career in Human Resources. As an HR Apprentice, you’ll gain hands-on experience in a fast-paced environment, supporting the entire employee lifecycle. You’ll work closely with a supportive HR team and be involved in recruitment, onboarding, employee relations, training, wellbeing, and more. We’re looking for someone organised, proactive, and enthusiastic about people who’s keen to contribute to a positive and inclusive workplace.
Key Responsibilities:
HR Administration & Systems - You will maintain accurate records in our HR System UKG and personnel files, monitor HR Inbox and respond to queries promptly. The role includes providing administrative support to the team and managing employee benefits information such as Perkpal.
Recruitment & Onboarding - You will assist with casual recruitment and onboarding tasks, including right to work checks, coordinate interview logistics and prepare inductions packs, while keeping applicants and candidates records up to date.
Learning and Development - You'll support the delivery of compliance and induction training, tracking training completion and maintaining relevant metrics.
Employee Engagement and Wellbeing - You'll contribute to HR led wellbeing and engagement activities, help organise staff events, gifts, rewards and support townhall meetings.
Compliance & Safeguarding:
Confidentiality, GDPR compliance, and safeguarding best practices must be upheld at all times.
General Administration:
General duties will include typing up meeting notes and managing office tasks such as stationary orders.Training:Training and qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
HR Support Level 3
Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.
City of Bristol College (College Green)
Day Release (evening)
Training Outcome:HR Administrator – Full Time Employment.Employer Description:Ashton Gate Stadium is a unique and dynamic sports and entertainment business at the heart of Bristol’s professional sport. Home to Bristol City FC, Bristol Bears, and Bristol Flyers Basketball, the stadium also serves as the South West’s largest conference and events venue. As part of Stephen Lansdown’s group of companies, including Bristol Sport and several community charities, we work together to inspire, engage, and deliver excellence across sport and beyond.Working Hours :37.5 Hours – Monday to Friday.
1 Hour Standard – unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Initiative,HR interest,Administration interest....Read more...
Support day-to-day administration: data entry, document management, diary reminders/responses, and general record-keeping
Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials
Support our IT administrator in basic troubleshooting and system maintenance
Handling internal/external calls and correspondence,
Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor/staff experience
Coordination of meetings, conferences, and appointments
Collaboration across teams to ensure seamless communication
Support execution of corporate projects e.g. facilities, marketing
Contribution to the improvement of process and efficiency under our Quality Assurance practices
Help research relevant areas to feed into drafting items such as policies/procedures and company communications
Stay proactive and adaptable to tackle diverse tasks
There may also be the opportunity to support our accounts function, where requested.Training:
Level 6 Chartered Manager Apprenticeship
Part-time course attendance (1 day a week) plus in-office role training in a wide range of skills via exposure to various aspects of our business, enabling your professional growth
Weekly Mansfield Campus attendance
Training Outcome:We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth across the corporate function and delivering exceptional client service. Could this be the environment for you to grow?
Are you a proactive and organised individual looking to kickstart your career in administration? We're excited to offer a fantastic opportunity to join our small, close-knit team.
You will be trained in a wide range of skills via exposure to various aspects of our business, setting the foundation for your professional growth. We seek an individual who can thrive in a deadline driven, quality conscious environment and is eager to learn.
This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team. The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines.Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success.
We do not employ ordinary administrators here – your role will be varied and allow for continuous development within a rapidly growing firm.
With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9.00am – 17.00pm (half an hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Ability to priortise deadlines,Self-motivated, proactive,Trustworthy, discrete,Artistic flair in documents,Sustainability awareness....Read more...
Whether you're interested in helping UK tradespeople grow their businesses or working in the fast-moving world of logistics, this role offers a unique chance to do both.
You’ll be working alongside experienced professionals, learning from the best, and helping drive results for the UK's leading lead generation company and the fastest-growing logistics brand.
The Business Administration Apprentice will be responsible for the following duties:
For Move Your Motor:
Booking and managing logistics jobs across the UK and Europe
Coordinating with transport partners and keeping customers informed
Handling daily customer needs and logistics administration
Developing your own customer base and repeat business
Tracking job progress and resolving any delivery issues
For Leads Every Day:
Working with UK tradespeople to recommend the best lead generation packages
Supporting trades to grow their business through digital marketing solutions
Creating and maintaining customer profiles
Following up with prospective clients and converting leads
Answering inquiries via phone and email and offering outstanding service
Across Both Brands:
Building strong relationships with customers and business partners
Meeting monthly sales and service performance targets
General administration and CRM management
Participating in team meetings and training sessions
Training:
Level 3 Business Administrator Apprenticeship Standard
You will complete a 15-month Apprenticeship which includes 12 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
This is a great opportunity to build a long-term career with a company that values performance, development, and growth
Employer Description:Leads Every Day Ltd is the UK’s largest and most established lead generation company, proudly supporting UK businesses for over 15 years. We specialise in connecting customers with tradespeople and service providers nationwide, helping them grow through qualified leads and smart marketing solutions.
Move Your Motor is our fast-growing logistics brokerage brand. As the UK’s most dynamic logistics company, we help customers move goods across the UK and Europe, using our expert lead brokerage system to pair transport needs with trusted logistics partners.
By joining us, you’ll be part of a forward-thinking organisation with two thriving brands, working across both teams to support and drive business success.Working Hours :Monday - Friday, 09:00 - 17:00Skills: IT skills,Organisation skills,Strong Communication skills,Strong interpersonal skills,Positive, can-do attitude,Eagerness to learn,Effective time management,Interest in varied role,Team player,Initiative and drive....Read more...
What will I be doing?
The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems
To support in maintaining and competing works orders within our customer portals where required
To support on providing engineering data such as reports, meeting minutes and other copy documents for compliance
Be responsible for the Team admin requirements – Planning tasks, asset movements, training bookings, tracking budgets, purchase orders, stock audits, closing work orders on CMMS.
Carry out filing, scanning and general organisational tasks for the team
What are the requirements/qualifications?
Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level.
GCSE maths and English Language at Grade C/4 or above.
Excellent communication and listening skills.
They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills
Some experience of problem solving and dealing with internal and external stakeholders helpfully and courteously would also be advantageous
Work well as part of a team but can also work on their own using their own initiative
Working across various sites to support the full contract - so reasonable travel will be required
You will require a driving license due to travel between sites
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a workbase apprenticeship and you will be trained and supported in the workplace
You will have a number of mentor's at each site and you will be supported a qualified trainer at Skillcert throughout your journey
Training Outcome:
For the right candidate and on successful completion of your Apprenticeship, there may be the opportunity to secure a full time role with Suez
There may also in the future be the opportunity to build your career within Suez and possibly go into managament
Employer Description:At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
A greener, more environmentally-friendly UK is possible – and we’re making it happenWorking Hours :Monday - Friday, 8.00am - 4.30pm - however working times can be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As part of this role, the apprentice will be carrying out the following:
1. Customer Account checking daily, an email is sent to the customer with any issues with the account manager cc'd into the email.
a. Defect audit check for the previous week for drivers
b. Outstanding defect repairs
c. Paperwork to evidence repair completed
d. All accounts to be setup with a disclaimer
e. All accounts to be setup with the correct defect check for the asset being checked
f. All accounts to be setup with gate checks
g. Check if any accidents have been recorded and advise account manager
2. Asset Maintenance checking daily, email is sent to account manager. Only chase paperwork with customer or speak to the customer if the schedule is out of sync / outstanding
a. PMI schedule is correct and in line
b. Paperwork is checked and uploaded
c. Check VOR status and remedy any identified issues
d. All vehicles are correctly scheduled with the correct maintenance allocated
e. Any duplicated Assets are checked and removed
f. Asset hub to be set up correctly and updated (within 7 days of becoming a new customer)
g. System is labelled with Logico
Correct users are set up (account manager).Training:Training will be conducted in the workplace in order to achieve the Level 3 business administrator apprenticeship. Some of the topics that will be cover are in the below list:
IT: Skill IT1 - Demonstrates they can use IT packages, specifically to write letters or emails, and to record and analyse information
IT: Skill IT2 - Able to perform tasks relevant to their role using IT packages without supervision
Record and Document Production: Skill RD1 - Records are accurate, rarely require correction and are treated confidentially
Record and Document Production: Skill RD2 - Recommendations and solutions only need minor improvements
Record and Document Production: Skill RD3 - Supports others in producing documents and can provide examples
Decision-Making: Skill DM1 - Decisions are thought through, using a range of information to make a sound judgement
Decision-Making: Skill DM2 - Challenges appropriately and is polite when doing so
Decision-Making: Skill DM3 - Exercises sound judgement when asking for advice by choosing the appropriate time, manner and person
Interpersonal Skills: Skill IS1 - Works effectively with a range of people
Interpersonal Skills: Skill IS2 - Influences and challenges peers when necessary
Interpersonal Skills: Skill IS3 - Supports others in the organisation and demonstrates coaching skills
Planning and Organisation: Skill PL1 - Plans work and achieves deadlines
Planning and Organisation: Skill PL2 - Shares areas to improve plans with others
Planning and Organisation: Skill PL3 - Effectively manages resources and meetings
Planning and Organisation: Skill PL4 - Takes responsibility for logistics and can provide examples
This list is not exhaustive. Training Outcome:There are a number of career routes that an apprentice with Logico could follow; below are a few of them:
Compliance Administrator
Transport Consultant
Professional Transport Consultant
Business Manager
Employer Description:While you get on with what you do best, running your business, our team will be working on your behalf, making sure you remain compliant, your transport is running smoothly and you have the support you need.
That’s fewer things you have to think about isn’t it?
Established in 2019 by our managing director, Lisa Fleming, we have grown rapidly to a successful, award-winning team of seven employees, providing the highest quality transport compliance and training services to businesses across the UK.
Our clients prefer our no-nonsense and personal approach, we get to understand your business objectives, goals and most importantly, we listen to you.
Tell us what your transport and compliance concerns are and we’ll come up with a plan to help.
We’re the only DVSA Earned Recognition Scheme approved auditors in the north east and with an award-winning track record (check out our awards and accreditations page), we can help your business grow, remain compliant and thrive.Working Hours :Mon-Fri 08:30-17:00-1 hour for lunch.
28 days holiday including statutory holidays.
When working in sales department commission and bonus are based on sales achieved.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are a growing EdTech company specialising in providing HR services and software to schools and Multi Academy Trusts. Based in Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast-growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Working with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods, including using Excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project-based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our boardroom for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology.Helping over 1,800 schools and trusts hire,manage and support their most important asset with clarity and confidence every day.Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers,cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
About YouDo you enjoy juggling different tasks and priorities?Do you have the focus to complete tasks to deadlines, and have an eye for detail?Do you want a job that lets you to work flexibly?If so, read on......We are looking for someone who is organised and loves working with numbers. You will have good communication skills - both written and verbal - and enjoy working closely with other people as part of a busy team.To be successful, you’ll have excellent attention to detail and a good understanding of Microsoft Office systems. We deal with a large amount of sensitive data and information, so confidentiality is really important to our team, it’s important you understand how to handle sensitive information with care. Having an organised and logical approach to work is essential, as these are the qualities that enable us deliver on our objective of providing the best possible service to all our internal customers.You will have GCSEs at Grade C/4 and above in English and Maths, and preferably have had previous experience working within a Finance team. About The RoleAs a Finance Administrator at the Mining Remediation Authority, you will be part of the Finance team that provides a professional service to all departments. The Finance team plays an important role supporting the organisation to spend wisely and deliver value for money.This is a varied role which will give you plenty of opportunity to learn about working in a team and will develop your skills and knowledge. This role supports a number of different activities across the busy finance team and will include processing supplier invoices, expense claims and the Corporate Credit Card (GPC). You will also have the opportunity to get involved in a range of ad hoc tasks.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 15th June 2025Sifting date: W/C 16th June 2025Interviews: W/C 23rd June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
For this role, you need to be a team player and able to work in a busy environment. It’s a busy transport office.. you'll be dealing with our drivers who are out on the road, as well as liaising with other depots in the network.
Our customers are our priority, excellent customer service is a must!
You will be responsible for dealing with the day-to-day administration tasks for the business.
You will get the opportunity to learn and develop your business and customer service skills under the guidance of the small team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
After training, the role will include:
General administrative duties such as data input and customer returns
Dealing with depot emails
Answering the telephone and dealing with enquiries
Daily use of our transport systems
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:Based in Skipton since 1987, Euro-Tran Despatch is a service-driven, environmentally-conscious business with a reputation for service that is second to none. We are a friendly local company, employing local people and supporting the local economy.
Euro-Tran remains proud of its association with Skipton and the Yorkshire Dales. From our Airedale Business Park Depots, we continue to support over 300 Aire Valley clients, having done so for over 30 years.
We offer a full range of services: whether you need to send a mailpack, a courier pack, packages or pallets or even an item sold on e-Bay, we will be pleased to help. We can also provide storage and offer a Picking Operation for your goods. The Environment remains at the forefront of our operations, and we make every effort to minimise our carbon footprint to ensure our business does not impact the beauty of the Dales.
In addition to our rigid Environmental Policy, we offer a Dales drop-in service to larger carriers, hauliers, and businesses for those last-leg deliveries into the Dales. By grouping such deliveries into our Skipton depot, we help minimise heavy vehicle activity along the fragile Dales lanes. Our parcel network, APC Overnight, is the largest UK network. Like Euro-Tran, APC is service-driven and is recognised year-on-year in the Triangle Express Parcels Survey (the industry “Bible”), achieving consistently better client feedback than its global peers.Working Hours :Monday to Friday, 10.00am - 6.00pm with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As an apprentice, you’ll work full time at the Town Council and get hands-on experience of working in a multi-disciplinary Community & Culture team across a wide range of settings. You’ll gain new skills and work alongside experienced staff and for an employer that genuinely cares about you.
What you’ll do at work:
You will work 37 hours per week, usually Monday to Friday during regular office hours but with some evening and weekend working for events and other community/cultural activities.
You will get involved in working directly with artists and creative practitioners on rotating exhibitions, temporary pop-up exhibitions, and our permanent collection; arranging artists residencies and workshops as well as learning about curating our gallery spaces; organising school visits and supporting our education package.
Theatre programming and venue room hire, working with performance organisations, technical requirements and performer riders and associated liaison with external partners.
Work closely with our Events Officer on the logistics and all aspects of public events from inception to delivery, working with event management companies, health, safety and security as well as local community groups, performers and agencies.
The Business Administration Apprenticeship is delivered by East Durham College but is 100% work-based so you do all of your learning in the work environment. The Council will support you with 6 hours a week of dedicated time to work on your apprenticeship coursework and studying.
Duties whilst training will include:
As well as immersing yourself in all things community/cultural in our town, your Business Administration training will also include:
IT
You'll use multiple types of IT packages and systems (will vary depending on who you work for) to complete tasks such as writing letters and emails, perform financial processes and recording/analysing data
You may use such things as Microsoft Office and custom programs (depending on the business) and you'll develop your skills to be able to choose the right IT solution for a problem, how to update/review databases, how to record information and how to produce data analysis should it be requested
Record & Document Production:
A big part of business administration will be producing records and documents such as emails, letters, files, payments, reports and proposals
Using your IT and other skills, you'll be able to draft up letters and other correspondence, write reports and be able to review the work of others
You'll learn to respect confidential information in line with your businesses' procedures and learn how to be comfortable in coaching others to complete tasks
Decision Making:
Improve your decision-making skills to make effective decisions with sound reasoning and learn to deal with day-to-day business challenges as a responsible, mature working employee
You'll also learn to approach other, more experienced team members for advice and support as and when you need it
Interpersonal Skills
Become more confident and outgoing as you work with the people in your team and others across the business you work for
You should strive to become a role model to peers and team members, developing your skills and developing coaching abilities to train others to perform similar tasks that you will complete in your job role
Communications:
Using different channels, including face-to-face, writing and on the phone, you'll develop your communications skills as part of your apprenticeships. You'll learn to be professional and approachable in the way you communicate and may also gain an understanding of social media and how it applies to your job role
You will also learn to become confident enough to answer questions from both inside and outside the business you work for
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeship is fully delivered in the workplace with a tutor
They will visit once per month
Training Outcome:
Possible progression to a full time role
Employer Description:Spennymoor Town Council is a relatively large town council serving the people of Spennymoor in south west County Durham. Formed as a Town Council in 1974 as a successor to the former Spennymoor Urban District Council, it currently has a turnover of around £2million a year and holds assets of around £11million. The town itself is growing in population, and the Town Council now serves a population of over 22,000 residents .
The Council provides a range of services for Spennymoor residents and visitors including parks and play areas, two cemeteries, over 700 allotments, a local nature reserve, community buildings, sports facilities, and the Town Hall with its art gallery, mining museum and performance spaces. The Town Council also arranges town and civic events and gives grant funding and other forms of assistance to local charities, community and sports groups.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Due to the nature of our events and activities you will also be working some evenings and weekends, so a flexible approach to work is definitely needed!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
We are seeking a detail-oriented and proactive HR Administrator to support the HR team with the smooth running of administrative processes, filing systems, and data analysis tasks. This is an entry-level position ideally suited to someone who has recently completed A Levels, has excellent English and Maths skills, and is looking to build a career in HR through a Level 3 HR Admin Apprenticeship.
The successful candidate will play a key role in ensuring HR data is accurately maintained, reports are prepared efficiently, and filing is organised and compliant. You will gain exposure to a wide range of HR functions while learning on-the-job.
Key Responsibilities:
Administrative Support
Maintain and update employee records both electronically and in physical files.
Assist with preparing HR documents such as offer letters, contracts, and onboarding paperwork.
Support the coordination of HR processes such as recruitment, onboarding, training tracking, and offboarding.
Data Management & Analysis
Use Microsoft Excel and other tools to input, manage, and analyse HR-related data.
Prepare basic reports and summaries for the HR team and senior management.
Ensure data accuracy and confidentiality at all times.
Process & Filing Efficiency
Maintain well-organised and compliant filing systems.
Support the implementation of efficient HR administrative processes.
Identify areas for process improvement and contribute to continuous improvement efforts.
General HR Support
Assist with diary management and scheduling for HR-related activities.
Respond to internal HR queries in a timely and professional manner.
Provide support to the wider HR team as required.
Training:HR Support Level 3 Apprenticeship Standard:
As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIP
Apprentices will be required to attend a series of workshops to study 4 mandatory modules:
Business, Culture and Change in Context
Principles of Analytics
Core Behaviours for People Professionals
Essentials of People Practice
HR Support Level 3 Apprenticeship Standard:
You will also receive full training and support from the apprenticeship team to increase your skills
Your training will include gaining a Level 3 HR Support qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of apprenticeship
Employer Description:Cairneagle was founded in 2001 as an independent generalist consulting firm, and since then we support strategic decisions that chief executives, boards, service providers, and private equity firms have to make by bringing structure, insight and judgment to situations of uncertainty and material financial impact.
The winning of the first EducationInvestor award for consultants to the Education Sector in 2015 cemented the arrival of Cairneagle’s education practice as a go-to provider in the space. Education now makes up the majority of our practice, and with 500+ projects conducted in the space, we have grown to be a leading strategy consultancy in the sector both in the UK and internationally.
We advise education and training institutions and providers of technology and services to the sector on corporate and business strategy. We also support trade and financial investors in education businesses with portfolio reviews, M&A screens, and both buy-side and sell-side commercial due diligence.Working Hours :Monday - Friday, 9.00am - 5.00pm. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Positive attitude,Hard-working,Motivated....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
If you have strong interpersonal skills and you are keen to work in a school environment, then we want to hear from you. The successful candidate will become part of a supportive, committed and experienced team where professional development and career progression is encouraged. The successful candidate will be central to a new initiative being launched in April 25.
Like us, you will be dynamic, creative and hardworking. You will have a strong desire to positively impact upon students’ learning either directly or indirectly.
You will be responsible for undertaking administrative, and organisational processes within the school under the guidance of senior staff. This role will involve maintenance and monitoring of information, and producing reports as required to support the school management process.
Duties include:
Undertake typing, word processing and other ICT based tasks including the production of letters, reports, schedules etc.
Undertaking reception duties, answering telephone and face to face enquiries and signing visitors in and out
Organising and providing clerical support, e.g. photocopying, filing, emailing, completing routine forms and responding to routine and complex correspondence
Maintaining manual and computerised records and/or management information systems
Organising events, school trips, visits by the school nurse, photographer, linked schools, parents etc.
Taking notes at meetings and circulate to attendees e.g. staff meetings
Analysing and evaluating data/information and produce reports/information as required
Sorting and distributing the internal and external mail
Collating registers and the completion of various returns as required by the local authority, DfE and partners e.g. staff attendance, supply data, aspects of Census, etc.
Managing the administration of school lettings and other uses of school premises
Assisting with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/carers and/or staff etc.
Organising cover for absent staff under the direction of the Director of Finance and Resources
Participating and assisting in the organisation/completion of examination invigilation as and when required
Collect and accurately record all money for trips, events and college activities
Prepare internal and external suspension documentation and record this information in the Management Information System
Recording events in line with School Suspensions and Permanent Exclusions Guidance from DfE.
To assist in training and developing skills of other support staff where appropriate
Undertaking personal development through training and other learning activities as required
Attending and participating in meetings as required
Being aware of and complying with policies relating to child protection, health and safety, security, confidentiality and data protection, reporting concerns as appropriate
Being aware of and supporting difference to help ensure everyone else has equal access to the facilities and feels valued, respecting their social, cultural, linguistic, religious and ethnic background
Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training Outcome:The Apprentice will be able to apply for any suitable roles which arise within the organisation. Employer Description:Saints Peter and Paul Catholic High School in Widnes (or ‘P and P’ as it’s known locally) is one of the highest attaining secondary schools in the borough of Halton. A popular choice of high school for families across Widnes, Runcorn, and the surrounding areas of Liverpool and Warrington, we are committed to delivering our vision of creating an inclusive community of excellence and opportunity. In July 2022, we were delighted to be once again awarded ‘Good’ status by Ofsted. During this inspection, we received exceptional praise over the quality of teaching in our school, the pastoral support we provide to our children, and our ambitious subject curriculum.Working Hours :This role is term time only.
The Apprentice will work Monday to Friday 08:00 to 16:00, with one day each fortnight spent in College.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Follows instructions,Accurately follows procedures,Able to prioritise effectively,Able to meet deadlines,Polite and tactful,Accurate data input,Team work,Give advice within guidelines,Oral and written communication,Reliable,Proactive attitude,Adaptable,Trustworthy and discreet,Patient and calm,Willing to learn....Read more...
The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon. An Ideal entry level position if you would like a career in Payroll / Finance.
You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship.
You will be contributing to the successful performance of the existing Finance Team, providing assistance and support to them in managing accounts. You will be supported to develop your accounting and administrative abilities and gain relevant skills and experience to further your career in finance and accounting. This is an excellent opportunity to acquire and hone practical accounting skills in a professional environment alongside a formal qualification.
Key responsibilities include:
Using Sage L50 to execute payrolls and complete the necessary reporting, full training given.
Working with Aged Debtor Reports to highlight areas of concern to the relevant parties.
Investigation, classification and resolution of queries that may arise
Other Duties within the Finance Department where necessary to enrich your career in Finance
Customer facing with good communication skills
Be highly organised and able to manage multiple tasks and ability to learn and put into practice new skills
Collaborate with internal teams, ensuring accurate and sensitive information sharing in line with data protection regulations
Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Skills :
Strong communication skills, with the ability to work effectively in a team.
Proficient in MS Office (Word, Excel, Outlook) and good numerical skills
Requirements:
Be 16 years of age or older
Must have at least a grade C or 4 GCSE or equivalent in Maths and English
Have an understanding and/or interest in Accounting/Finance
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Accountancy (AAT) Level 2 or 3 depending previous qualifications
Salary: £7.55 per hour for the 1st year – Rate will be assessed after a year.
Location: Swindon
Hours: 08.30am -16:30pm. Monday – Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us? At First City, you’ll be part of a dedicated team making a real difference in the health and social care sector. You’ll work in a supportive environment where your contribution is valued and career development is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING ....Read more...
Person Specification
The ideal candidate for the Administrator role will love organising files, records, equipment, and people – someone who pays attention to detail and enjoys a varied workload. They will be an able communicator both in person, on the phone and over email and an energetic and motivated organiser. They will be able to work to deadlines and be a confident first point of contact for the organisation.
The key responsibilities are:
Organisational administration
To support the management of robust office systems including sourcing and co-ordination of physical resources and digital filing
To support both organisations with financial administration, keeping invoice and credit card logs, soliciting the relevant paperwork from new suppliers, recording transactions on the accounting system, arranging payments, producing reports and bank reconciliation
To provide administrative support, helping to arrange accommodation, travel and other arrangements as part of event delivery
To deal with general enquiries via phone/person/email
To organise appropriate venues for meetings, order catering when required and ensure rooms and equipment are prepared
To support the taking of minutes for a range of meetings
Monitoring and evaluation documentation
To provide support for events and projects with a particular focus on collating monitoring and evaluation from participants, or funded projects ensuring evaluation sheets are distributed, collected and inputted to the relevant systems
To support work in partnership with key delivery providers, partners and agencies, to disseminate and collate monitoring and evaluation documentation
To help maintain effective digital filing systems to support reporting back to funders
To work with the project evaluators sending them information from our projects they need
Database management
To collate and update databases for activities and finances
To input monitoring data from activities into spreadsheets and or funders monitoring systems for reporting
To help input data to a database framework that enables us to extract information quickly and effectively enabling us to target the relevant people for different events and company communications
Cultural partnership, volunteers and residents’ communication
To send out information to cultural partnership members, volunteers and residents, updating them on activities and promoting opportunities for engagement
To support the administration around commission applications.
To put events on Eventbrite and monitor sign ups
Arrange meetings and co-ordinate the scheduling of meetings, volunteer gatherings as well as booking participants into project delivery
To help recruit and welcome new members, volunteers and residents
To help collect the monitoring data for the Place partnership programme and input into relevant systems
Training:Standard & level
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.??
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.Training Outcome:Contract: Full time, Fixed Term Contract for 2 years.Employer Description:Funded by Arts Council England, LeftCoast delivers Blackpool’s Creative People and Places programme, empowering more residents to discover, choose, and actively engage with the creativity and culture available in their local towns and neighbourhoods. LeftCoast supports everyone involved in its projects to foster a stronger sense of well-being and connection to their communities. By working closely with individuals, community groups, and organisations. LeftCoast aims to inspire positive change and enhance civic life across Blackpool’s neighbourhoods.Working Hours :Working Hours: Generally, 9.00am - 5.00pm. However, some unsociable working hours will be required for events/festivals, with advance notice given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...