As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development within the business.
The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, Between 7am-10pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
What you’ll be doing:
Answering phone calls with a friendly and professional manner.
Speaking with carers and clients, helping to keep things running smoothly.
Maintaining accurate records and entering data with great attention to detail.
Assisting with photocopying, filing, and other essential admin tasks.
Preparing electronic care rotas.
Maintaining stationary cupboard, ordering stationery, PPE and staff uniforms.
Updating training matrix and auditing of electronic records.
Contributing your ideas — yes, we want to hear them!
Training:You will attend our Digbeth Campus on Wednesdays, 9.00am - 5.00pm.
Additionally you will be:
Training on Access Care Planning – training in house.
Data Protection/Cyber attack training – in house.
Training Outcome:
Senior Care Coordinator / Team Leader
Oversees a team of coordinators or carers.
Leads on complex scheduling and crisis management.
Supports recruitment, onboarding, and training of new staff.
Deputy Manager / Assistant Manager
Assists the Registered Manager with overall service delivery and compliance.
Leads audits, supervisions, quality assurance, and safeguarding processes.
May manage office staff and care teams across wider areas.
Employer Description:We are a friendly and professional domiciliary care agency providing high-quality home care services across the Solihull area. Our mission is to support people to live independently and with dignity in their own homes by offering personal care, companionship, help with daily tasks, and much more.
As a trusted local care provider regulated by the Care Quality Commission (CQC), we take pride in delivering compassionate, person-centred support to elderly individuals, those with disabilities, and people living with long-term health conditions.
Joining us as an apprentice means becoming part of a supportive and committed team that values learning, growth, and making a real difference in people’s lives. You’ll gain hands-on experience in the care sector while working towards a nationally recognised qualification and building a meaningful career in health and social care.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Under the guidance of teachers, the apprentice will be involved in working with children to support the education, personal and social development of pupils.
They will esetablish posiutive relatsionships to assist in structured learning activities.
Duties may include, supporting in learning activities, producing learning resources and assisting in the development of skills that support pupils'learning. The apprentice will assist in pupil supervision and pupil progress and development.
Training:The successful candidate will be expected to work towards and complete the apprenticship standard, Teaching Assistant Level 3. The apprentice will be supported with induction and internal on-the-job training. The successful candidate will also be rerquired to complete functional skills initial assessments in Maths, English and ICT. Maths, English and ICT functional skills must be completed as part of the apprenticeship, if GCSE C/4 has not previously been achieved. The candidate will also recieve additional external training where appropriate through school training and development pathways. Training Outcome:There is no guarentee of a role at the end of the apprenticship but support will be given. Where possible, the school will endeavour to provide an opportunity with the school or the cluster of schools with which we work. Employer Description:We are committed to improving the quality of the educational provision for all our children which will enable them to reach their full potential and attain the levels of knowledge, understanding and skills that society demands for their future lives. High quality education at Britannia CP School will be achieved by:
positive, caring and clearly focused leadership from the senior leadership team
the whole staff team working together to do its best for our children’s confidence
the whole staff team having high expectations of our children’s social, behavioural and academic performance
well planned, exciting and challenging teaching that develops lively, enquiring and open minds in our children
creating stimulating and attractive learning environments in which our children can take a pride
fostering a calm, secure and purposeful working atmosphere that nurtures a positive esteem and self-image in all our children
promoting respect for other people and their property
working in partnership with parents, governors and the local community to enrich opportunities for our childrenWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2
Functional Skills in maths and English if required
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am-10.00pm.
Exact shifts TBC.Skills: Team Working,Organisation Skills....Read more...
Duties will include:
Contribute to the overall ethos and aims of the school and promote diversity, inclusion, equality and acceptance of all learners in line with school policies, including by challenging stereotyped views, bullying or harassment
Implement safeguarding polices and safe practice, including online safety, in line with legislation, policies, and procedures including maintaining confidentiality
Work in partnership and liaise with other professionals (such as the teaching staff, SENDCo, or external advisors) and parents/carers to support all learners’ learning
Reflect on your own practice and identify appropriate professional development opportunities with the support of colleagues
Understand the specific needs of learners and use strategies to support all learners to achieve their learning goals
Promote engagement and teach learning behaviours to support the development of independent learners
Establish positive relationships with learners and promote positive behaviours, consistently applying the school’s behaviour policy
Support the social, emotional, mental health, wellbeing and personal care of all learners in line with organisational policy and procedures
Deliver individual and small group teaching within clearly defined/planned parameters in partnership with the teacher and other professionals
Contribute to assessment and planning by supporting the monitoring, recording, and reporting of learner outcomes and participation as agreed with the teacher
Support the development of a stimulating and safe learning environment by contributing to the selection and preparation of teaching resources that meet the diverse needs and interests of learners
Support or lead enrichment activities for example visits, out of school activities and in school clubs
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Training Outcome:
Potential full-time role for upon successful completion of your apprenticeship
Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Friday - Term time only. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Logical,Team working,Patience,Reliable,Honesty and Integrity....Read more...
Undertake many aspects of accounting practice including:-
Completing statutory accounts
Management accounts
Bookkeeping
VAT
Payroll
Training:Accounts/Finance Assistant Apprenticeship Level 2 - AAT
This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge. On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action.
If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you. You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn.
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills. You must successfully complete the following:
Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC)
Principles of Costing (PCTN)
Business Environment (BESY)
You will also be required to complete an End Point Assessment (EPA), which will include a synoptic assessment and interview with supporting portfolio.
Training will be provided by attending either face-to-face classroom based lessons or Live Online. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:To go on client site visits, progress further with AAT and audit work.Employer Description:Pointon Young has a growing reputation as one of the region's most effective accountancy firms for individual clients and businesses. Our firm expertly attends to all your taxation and business queries. Thanks to the established expertise of our experts, our dedication and many years of experience in consulting and assessment, we can offer you support that you can rely on both with standard matters concerning your enterprise and complex business management assignments. Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Day to day role responsibilities will include:
Assist with investigation and response to financial information queries
Record and analyse financial data using the organisations standard tools and processes
Apply double entry bookkeeping and accounting standards to process financial documents
Assist with production of accurate financial information for the preparation of annual accounts
Reconcile financial data, such as preparation of bank reconciliations
Investigate, resolve or escalate transactional queries and errors within their remit as appropriate
Develop and maintain effective working relationships with stakeholders
Communicate financial information in a way than non-finance stakeholders can interpret and understand
Provide general office administration services in support of the front of house team as required
With the advent of MTD for income tax the candidate can expect to be involved in quarterly income tax reporting
Work will include some bookkeeping using cloud accounting software and liaison with client's overdue dates, provision of records and approval of reports for submission
Training:
The apprentice will be working towards the Assistant Accountant Level 3 Apprenticeship Standard - including the AAT Level 3 certificate in Accounting
Classroom attendance at Colchester Institute (Colchester Campus) every other week
Training Outcome:Once qualified with the AAT Level 3 we would be open, depending on progression, on offering a full AAT/ACCA/ICAEW training program.Employer Description:Walter Wright was established in 1973 and today, we continue to build on our enviable reputation for providing excellent advice and first-class service to our business and personal clients alike. As well as general accountancy, audit and tax skills, our staff also have specialist skills which enables us to provide clients with a premium service as and when required. With our wealth of experience, we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector. In addition to traditional auditing, accounting and tax services we also provide advice on how to improve and develop your business. Whether clients need an integrated business strategy, access to corporate finance or specialist tax advice we are here to help our clients achieve their goals.Working Hours :Monday to Friday 9:00am - 5:30pm. With a one hour lunch break each day 1:00pm - 2pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Duties:
Owns their part in managing the purchase ledger, processing purchase invoices and credit notes and identifying and resolving discrepancies, with assistance from Purchasing Department / senior colleagues as required
Reconciles supplier statements, contacting suppliers for any missing invoices
Reconciles credit card statements
Updates departmental spreadsheets to analyse data, assessing the reasonableness of given figures within a particular context, requesting support from senior colleagues as required, distributing data to internal stakeholders as required
Prepares and demonstrates understanding of financial documents
Uses and demonstrates understanding of basic bookkeeping terminology
Demonstrates understanding of the dual effect of transactions
Maintains confidentiality and understands the importance of sharing information with authorized personnel only
Knows when and how to report unethical behaviour, incl. money laundering
Training:Accounts/Finance Assistant Apprenticeship Level 2 - AAT This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge. On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action. If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you. You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn. You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills.Training Outcome:
Full time role available on successful completion of Apprenticeship
Employer Description:The Adelphi Group of Companies is an ISO 9001:2015 certified, award-winning UK manufacturer and supplier of packing machinery and equipment, delivering a comprehensive portfolio of innovative solutions to our global customer base. The Group has grown organically and through strategic acquisitions, and today incorporates five independent but complementary divisions.The Group is family owned and managed, and this will continue on to the next generation. Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Support pupils through tailored classroom activities, one-to-one support, and small group work.
Foster social, emotional, and intellectual development in a compassionate, person-centred way.
Assist with personal care, mobility, and medical needs as required.
Promote independence and build self-esteem in daily interactions.
Help plan and adapt learning activities to meet individual needs and learning styles.
Work closely with teachers, therapists, and families to ensure a consistent approach to support.
Participate in creative, physical, and community-based activities including PE, swimming, and school trips.
Contribute to a safe, inclusive, and inspiring learning environment where all students can thrive.
Training:The successful candidate will obtain a Level 3 Teaching Assistant Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship. Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:40am - 3:30pm, Tuesday 8:30am - 4:45pm, Wednesday 8:40am - 3:30pm/4:45pm every other week, Thursday 8:30am - 3:30pm and Friday 8:40am - 3:30pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Non judgemental,Patience,Passionate about children,Caring....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday. 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem-solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Job Description:.
We're working with our client, a financial services firm in Edinburgh, who is looking for an experienced Finance Assistant to join their team on an initial 3 month temporary basis. This is a great opportunity to step into a busy finance function and provide crucial support across the accounts payable process.
Skills/Experience:
Solid understanding of double-entry bookkeeping and accounts payable processes
Comfortable working with financial documents (invoices, credit notes)
Experience with accounting software – ideally InforSUN or SAP Concur
Strong Excel skills (e.g. VLOOKUPs, formulas)
Excellent attention to detail and data entry accuracy
Organised, with the ability to manage time and priorities effectively
Core Responsibilities:
Accurately process invoices, including posting to finance systems and managing approval workflows
Respond to supplier queries in a timely and professional manner
Complete daily reconciliations and assist with periodic financial reporting
Support the wider finance team with ad hoc administrative and accounting tasks
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16121
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
As an Apprentice Business Administration Assistant your general tasks will include.
Overseeing our reception area, answering calls. Meeting and greeting visitors and signposting them to the relevant departments.
Carrying out administrative tasks, to include the distribution of paperwork between our service, photocopying documents and managing the enquiries inbox.
Ordering stationary supplies.
Completing and distributing staff rotas as directed by the registered manager.
Coordinating meetings, sending invites, and booking meeting rooms.
Managing the organisations computer data base and word processing functions. To organise computer files and ensure a regular and timely back up is completed according to the Company procedures.
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Level 3 Business Administration Qualification.Training Outcome:Possible progression onto a full time role after the Apprenticeship.Employer Description:Our highly-trained, competent and nurturing Staff are at hand 24 hours per day to help our clients with day-to-day tasks and more long-term goals, based on their person- centered plans. Our service delivery is premised on empowering the individual to lead meaningful lives through empowerment, bespoke support planning and working within the wider support context thereby ensuring that both short term and long-term needs are identified and met.
Our clients can include individuals with:
Mental health issues
Learning disabilities
Autistic Spectrum Disorders
Acquired brain injuries
Dual diagnoses
Challenging behaviour
Complex Care needs
Substance abuse, including Alcoholism
Our ethos
Your well-being is the priority…
Through quality support and housing services, we help our clients gain the life skills they need to build the foundations for independent living.
Everything at Marama Care is designed to create an atmosphere of home, safety, warmth and care, whilst keeping its function as an exceptionally innovative and well-run supported living service.Working Hours :Monday-FridaySkills: Organisation skills,IT skills,Attention to detail,Customer care skills....Read more...
An opportunity has arisen for a apprentice AAT accountant to join our team.
The role is varied looking after the provision of general practice services to a broad portfolio of the firm’s clients.
The clients ranging from entrepreneurial business start-ups through to established large corporate businesses:
The candidate:
We are looking for an individual who is looking for diversity of work and who enjoys working closely with your clients
The role is hands on and will include:
Working with the portfolio manager
Completing work on a varied portfolio of clients
Production of Financial accounts, management accounts, VAT returns etc.
Assisting senior members of staff on Audits
Maintaining, promoting and developing good relationships with clients
Completing a training programme in line with your AAT studies as your skills and experience progress
Training:
Accounts/Finance Assistant Apprenticeship Level 2 - AAT This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge
On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action
If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you
You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting
There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills
Training Outcome:
Continuing training onto AAT level 3 & 4 apprenticeship
Employer Description:Established in 1872 by Lewis Voisey and the then Mayor of Warrington, Joseph Davies, Voisey & Co was the first accountancy firm to practice in Warrington."Indeed, our founders were instrumental in forming ‘The Society of Accountants in England’ that year, which in 1880 was one of the petitioning bodies for Queen Victoria to grant a Royal Charter to incorporate the Institute of Chartered Accountants in England and Wales.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Duties include:Bank reconciliations.Payroll.Admin duties to support the managers.Practice software input.Training:Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques and master a number of accounting disciplines, including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both bookkeeping and management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level, you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping
Final Accounts Preparation
Management Accounting: Costing
Indirect Tax
Advanced Synoptic Assessment
The apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, including,
Business Awareness
Ethics
Communication
Embracing change and problem-solving
Apprentices will need to show they are competent in all the areas detailed in the standard when they take the End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’. Training Outcome:Take on independent tasks and more managerial duties.Employer Description:MATPLUS CHARTERED CERTIFIED ACCOUNTANTS provides you with respectable and certified accounting services that you demand. The services we offer meet a wide range of both corporate and personal needs. After working with us, you’ll be able to leave your accounting worries behind and get back to focusing on the things that matter most in your lifeWorking Hours :Bank reconciliations. Payroll. Admin duties to support the managers.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Support the implementation of planned learning activities and teaching programmes, adapting tasks and approaches in response to pupil engagement and understanding
Contribute to the planning and evaluation of learning activities with the teacher, offering constructive feedback on pupil progress, participation, and behaviour
Assist the teacher in monitoring, assessing, and recording pupil progress and maintaining relevant records
Provide feedback to pupils on their progress and achievements under the guidance of the class teacher
Prepare, arrange, and maintain learning resources, equipment, and displays as directed
Promote the inclusion, independence, and participation of all pupils in classroom activities
Support pupils’ social, emotional, and mental well-being, recognising signs of distress or dysregulation and responding appropriately
Communicate effectively with colleagues, parents/carers, and external professionals as needed to support pupil development
Maintain confidentiality and uphold safeguarding, data protection, and child protection policies at all times
Administer medication in accordance with a healthcare plan, following training and under the direction of a healthcare professional
Support with behaviour management strategies, including de-escalation techniques, where appropriate
Supervise pupils during break and lunchtime, encouraging safe and inclusive play and supporting social interaction
Escort pupils on educational visits, ensuring safety, engagement, and supervision throughout
Support pupils in using basic ICT to enhance learning, including laptops, tablets, or communication devices
Carry out moving and handling duties in line with individual care plans and training
Attend to pupils’ personal care needs, including toileting, hygiene, dressing, and eating, ensuring dignity and respect
Implement therapy or care programmes designed by healthcare professionals or specialist staff, under supervision
Participate in whole school activities and contribute to the wider life of the school, including staff meetings, CPD, and community events
Training:
Qualification: Level 3 Teaching Assistant Qualification
Duration of course: 16 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/ remotely alongside role.
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:St Anselm’s is like a family. We encourage the children to learn to be the best versions of themselves. We nurture their happiness, their identity, their social and emotional development, their physical and mental health, their spiritual growth and their cognitive and academic success. We have developed our unique ‘Rainbow Curriculum’ and it is designed to develop the following attributes across all areas learning.Working Hours :Monday to Friday
(8.30am to 3.30pm)
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
