Customer Account Manager - Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Birkenhead office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Leeds office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Liverpool office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Manchester office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
We are looking for a multi skilled Maintenance Engineer to join our team at Fine Tubes. The successful candidate will be responsible for preventative maintenance as well as responding to emergency machine break downs throughout the plant. They will be focused on improving the reliability of machines, installation and movements of existing machines, overhaul and repair of machines and equipment as well as ensuring machines and equipment on site are safe, working efficiently and fit for purpose.
Key responsibilities include:
• To adhere to Company Rules / Health and Safety / Environmental Standards and Practices.
• Carry out Preventative Planned Maintenance tasks to ensure all assets are safe and reliable for use. • Fault finding on all assets, identify and repair machine breakdowns.
• Identifying and supporting corrective actions on asset/process limitations.
• Work with and install single phase / three phase electrical circuits.
• To attend training and continuous development opportunities when required.
• Continuously look to improve reliability and cost effectiveness of all assets.
• Contribution to the company objectives and values. Essential Requirements:
• Proven record of actively promoting safe working practices.
• Time served in a Maintenance Engineering role within a Manufacturing environment, ideally with a mechanical bias.
• Basic knowledge of PLC control systems.
• Ability to undertake shift work (Annualised Hours pattern*), overtime and call outs as required.
• Knowledge and understanding of 5s and lean manufacturing techniques.
• Proficient in the use of IT software for example Microsoft.
• Ability to wear personal protective equipment including hearing protection, gloves, hard hat, safety shoes and safety glasses.
• Ability to pass a drug and alcohol test and achieve a satisfactory result in a company medical. Essential Personal Qualities:
• Effective communication skills.
• Ability to work well within a team environment and independently.
• Enthusiastic and self-motivated.
• Proactive and driven.
• Strong interpersonal skills. Desirable Requirements:
• Multi skilled Engineering experience.
• Qualified in IEE Regulations (18th edition).
JOB REQUIREMENTS KEY RESPONSBILITIES Annualised Hours Pattern* Core work hours are Monday to Friday 7am – 3pm, with a 30-minute unpaid lunch break (equating to 37.5 hours per week). Whilst working the Maintenance shift pattern, you are paid to work the following shifts below each year: -10 Weeks of Back Shifts (1 in 5) - 3pm – 11pm (with a 30-minute unpaid break) - 5 Weeks of Night Shifts (1 in 10) - 11pm – 7am (with a 30-minute unpaid break) - 10 Weekends - Saturday 7am – 3pm and Sunday 7am – 3pm* (with a 30-minute unpaid break). Where you are rostered to work the weekend, you will be allocated 2 ‘off days’ as your rest days mid-week. - Bank Holidays - You are required to work any bank holidays that fall immediately before and/or after your duty weekend shift. You will be given the relevant number of days worked on bank holidays back in lieu to be taken at a time agreed with your Team Leader. Christmas Day, Boxing Day and New Year’s Day bank holidays will be covered on a voluntary basis, as patrol only. - In addition to the working hours above, individuals can volunteer to be on ‘standby’ with an associated ‘on call’ payment over the weekends....Read more...
Bookkeeping in the office
Preparation of VAT returns for review
Preparation of accounts for review (includes unincorporated and incorporated entities)
Preparation of personal, partnership and company tax returns and computations for review
Completion of jobs as efficiently as possible
New client set-ups
Training:Gaining the AAT Level 3 (AQ2022) qualification via the Level 3 Assistant Accountant apprenticeship.
Studying the following modules:
FAPS - Preparing Financial Statements
MATS - Management Accounting Techniques
TPFB - Tax Processes for Businesses
BUAW - Business Awareness
Training is via our live online learning portal, typically one day a week. Supported by a qualified tutor and work coach to ensure the successful completion of your apprenticeship.Training Outcome:After successfully achieving the AAT Level 3 qualification, the candidate will be considered for a the Level 4 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy.Employer Description:TaxAssist are an independent firm of qualified accountants and tax
specialists servicing businesses and individuals across the UK. We work closely with our clients to find new ways of generating value, reducing lead time, cutting costs and delivering operational efficiencyWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Initiative....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
You will undertake administrative tasks within the office, playing a primary role in ensuring the office managers have adequate support to work efficiently
Working autonomously and as part of a team, the role will include involvement with the coordination and implementation of office procedures
Frequently having responsibility for specific projects and tasks
Most of the work involves both oral and written communications, word processing and typing, and requires relevant skills such as IT, organisational and presentation skills, as well as the ability to multitask and work well under pressure
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in English and maths if required
End point assessment
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
20% Off the job training
Training Outcome:
Possible employment with the company for the right candidate
Employer Description:At the heart of your community since 1979, we know a thing or two about
what it takes to be your local. We strive to achieve our core values of
providing customers with quality service and uncontested value.
Dorbiere is proud to operate 40 pubs, boasting a selection of community
pubs, country inns and student bars throughout the Northeast, Northwest
and the Midlands.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Logical,Team working,Initiative....Read more...
Handling customer enquiries in a professional and timely manner
Maintaining accurate and up-to-date customer records
Setting up and configuring email accounts
Configuring and maintaining servers
Preparing and deploying new laptops and desktop devices
Ordering IT equipment and services as required
Responding to support tickets and resolving issues efficiently
Answering incoming calls and providing first-line support
Training:
18 Months
Apprenticeship level
Advanced - Level 3 (A level)
Information and Communications Technician Level 3 Apprenticeship Standard
Training Provided:
CompTIA A+
AZ - 900
Training Outcome:
Carrying out onsite visits to customer locations
Installing and setting up IT equipment onsite
Employer Description:Sinorrah IT Solutions was established with the aim to relieve people and businesses of the headaches and stresses that come with IT. We build a solution based on your needs, no matter the problem. Our friendly and ingenious team are ready to help you; whether you are in need of Cloud, VoIP or hosting services for your business, or just looking to upgrade your personal computer. Sinorrah ensures you are covered in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Job Title: CNC Turner (2-Axis – Late Shift) Location: Leighton Buzzard, Bedfordshire Salary: £42,500 – £50,500 per annum (negotiable, dependant on experience) Benefits:28 days holiday (including bank holidays) plus additional paid holiday during Christmas shutdownCompany pension schemeHealthcare scheme covering a wide range of servicesFree on-site parkingExcellent working conditions in a modern machine shopLong-term stable employment with training and progression opportunities Company Profile This is a well-established subcontract precision engineering business specialising in low-volume, high-quality components, including tubular and threaded parts. Serving demanding industries such as aerospace, defence, and oil & gas, the company has built its reputation on technical expertise, flexibility, and reliability. With a culture of continuous investment in machinery, skills, and people, and a loyal, long-serving workforce, this is an excellent place to build a long-term engineering career. Job Profile As a CNC Turner on the late shift, you will be responsible for programming, setting, and operating 2-axis CNC lathes to produce precision components. This hands-on role requires experience working to tight tolerances, interpreting complex engineering drawings, and producing high-quality parts in a range of materials. Duties:Program, set, and operate 2-axis CNC turning machinesWrite CNC programs longhand at the machine and edit existing programs using Fanuc controlsUse ‘Manual Guide i’ and G-Code programmingSet up tooling, materials, feeds, and speeds for production runsCarry out in-process inspections using precision measuring equipmentProduce low to medium volume parts in a variety of metals, including large components up to 300mm x 3m (with hoist training provided)Ensure parts are manufactured to tight tolerances and high surface finish requirementsContribute to a culture of quality and continuous improvement Skills & Attributes:Time-served CNC Turner with experience in programming, setting, and operating 2-axis lathesProficiency in Fanuc programming and editing using G-code and Manual Guide iStrong ability to interpret engineering drawings and geometric tolerancesExperience with Fanuc controls (advantageous)Hands-on, self-motivated, and quality-driven approachAbility to work independently with minimal supervisionExperience producing precision parts across various metals Education / Certificates:Engineering apprenticeship or equivalent industry experience preferred Hours of Work:Monday to Wednesday: 16:30 – 03:30Thursday: 16:30 – 01:30 Interested? This is an excellent opportunity for a skilled CNC Turner to join a stable and expanding engineering business. With investment in advanced machinery, a supportive and long-serving team, and opportunities to work on challenging, high-precision projects, this role is ideal for machinists who take pride in producing top-quality work and want to develop within a respected engineering company.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
TA Apprentices are based in our secondary AP school and:
Support the delivery of tailored teaching activities, a one-to-one basis or in small groups
Support pupils to engage in learning and stay on task
Support the social and emotional development of pupils
Help prepare classroom resources
Provide support outside class, helping during exams, covering teacher absences and accompanying school trips
Support breakfast & after-school club, revision, lunch duties, creative & vocational tasks, PE
Training:
Apprentices will work towards a Teaching Assistant Level 3 qualification, through a mix of on-the-job training and off-the-job learning, which may be based at the workplace or offsite at an apprenticeship training provider
Functional Skills in English and maths if required
Training Outcome:
SV Academy is keen to nurture new talent, and our apprentices usually progress to more senior roles within our organisation
Employer Description:SV is an award-winning creative arts organisation and nurture school, offering education, training, music production and studio hire. We are an OFSTED-registered independent school and an urban music specialist, offering opportunities to disadvantaged young people.
With a focus on social justice and inclusion, we seek to offer creative, inspiring, life-changing opportunities for progression and personal development.Working Hours :Monday - Friday; 8.45am - 3.45pm. This position is offered as term time only. Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assisting with the safe loading and unloading of delivery vehicles
Picking and preparing customer orders
Keeping the yard clean, safe, and well-organised
Learning how to operate forklifts and other yard equipment (with full training provided)
Supporting with goods in/out and basic stock control
Helping customers in the yard with collections
Following health & safety procedures at all times
Shadowing experienced yard and transport team members to build your knowledge
Training:All training will take place in the workplace, with classes delivered virtually.Training Outcome:There are good opportunities for progression within Lords Group and the builder's merchants industry as a whole.Employer Description:Established in 2003, MAP Building & Civil Engineering Supplies Ltd, based in Stanton by Dale, Ilkeston, Derbyshire, is an Independent Builders Merchant specialising in the supply of heavyside materials to Builders and Civil Engineering contractors. MAP is now part of the Lords Group of companies, offering plenty of room for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.Working Hours :Monday-Friday between 7am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Assisting with the upkeep of the salon
Learning how to carry out a full range of hairdressing services including shampooing, colouring, assisting stylists, greeting and preparing clients and promoting services and products
You will develop valuable practical experience by working in a salon environment being exposed to a high standard of professional hairdressing on a daily basis
Some reception work will also be required including taking payments and making appointments
Ensuring the salon is kept clean and hygienic at all times
Making sure the needs of clients are met to ensure they have an enjoyable experience
Training:
You will be working towards a Level 3 Advanced Hair Professional Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor
You will be required to attend Cornwall College Camborne on a weekly basis as part of the apprenticeship training
Training Outcome:There may be a possible permanent position for the right candidate.Employer Description:Calmante Hair, Health and Beauty offer a variety of Hair and Beauty treatments. They are a small and friendly team who offer a personal and professional service to their clients.Working Hours :Various shifts to be negotiated.
Tuesday - Saturday for the following opening hours:
Tuesday, 10.00am - 4.00pm.
Wednesday, 9.00am - 5.00pm.
Thursday, 10.00am - 7.00pm.
Friday, 9.30am - 6.30pm.
Saturday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Reliable,Honest....Read more...
Typical DutiesUsing site measurements, photos and other information gathered by our surveyors, drafters use AutoCAD to produce accurate detailed drawings of the existing equipment installed. Once complete they will then detail the proposed equipment required to upgrade the site to the latest specification. As part of this our drafters will consider several factors including but not limited to additional civil engineering requirements, undertaking an assessment of the RF impact on the surrounding area and updating the site to the latest H&S requirements.Training:As part of your Apprenticeship, you will be enrolled onto a nationally recognised Level 3 in Digital Engineering Technician Apprenticeship Standard via our training partner, Learning Skills Partnership . Your Apprenticeship typically takes 24 months to complete. One-day each week will be dedicated entirely to lectures and studying for your apprenticeship qualification. Regular reviews with your training provider, line manager and workplace mentor, in addition to wrap-around support from the Talent and Learning team.Training Outcome:There are excellent opportunities for progression within the company, with a strong focus on continued learning and personal development..Employer Description:Founded in 2007, our company specialises in providing technical drawing services to several engineering sectors, with a focus on telecoms. We produce planning and detailed design drawings to support the O2, Vodafone, Three and EE networks. Last year we produced over 2000 sets of drawings.Working Hours :days and shifts are to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical....Read more...
Talking to customers about their energy needs
Speaking to other departments to help resolve customers' queries
Attending 1-2-1s and buzz sessions with your manager
Talking to your colleagues to get support when needed
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via Teams every month, NO classroom OR college!) with your tutor and learn about modules, including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity, if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:Flogas Britain is one of the largest suppliers of Liquified Petroleum Gas. They serve over 300,000 homes and businesses across the UK, including sectors like manufacturing, leisure, agriculture, healthcare, construction, and hospitality. They support, train and develop their staff, offering opportunities for personal and professional growth. Their aim is to have fun, work hard and be part of the Flogas family.Working Hours :Monday to Friday between 8am and 5pm (shifts on rotation) and 1 Saturday in 4 paid at overtime.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Your duties will include:
Liaising with internal account managersReviewing and updating driver documents/information
Completing analysis of tachograph data
Liaising with customers to request outstanding documents and data
Supporting internal account managers to develop and improve processes
Observing GDPR regulations and personal data confidentiality
General telephone and email communications
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to work towards a professional qualification in Transport Management.Employer Description:Plumwood Ltd are a transport consultancy for LGV operators, helping them stay legal and compliant.Working Hours :Monday - Friday 8.30am - 3:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Mayflower Accountancy is offering an exciting opportunity for a Financial Accounting Apprentice to begin a career in accountancy and tax. This role provides a broad foundation in financial operations, allowing the apprentice to gain hands-on experience in areas such as bookkeeping, payroll, VAT, CIS Construction Industry Scheme, and tax preparation. Initial responsibilities include maintaining accurate client records, reconciling accounts, preparing VAT returns, supporting payroll processes, and assisting with general office duties. The role also involves client interaction and supervised visits to support bookkeeping needs. Ideal candidates will be enthusiastic, detail-oriented, curious, and eager to learn, with a professional and polite manner. In return, they will receive comprehensive training and support from a friendly and experienced team, helping them grow within the field of accountancy.Training:Training to be provided in line with an AAT Apprentice by Milton Keynes College.Training Outcome:Mayflower would like to encourage candidates to further their studies beyond the AAT and seek a Charter, which they will aim to sponsor.Employer Description:We are involved with most aspects of accountancy and tax that impact individuals and small businesses. As such, we aim to bring comprehensive and impactful advice to those who work with us and deliver services to an impeccable standard. Coupled with the delivery of a whole host of compliance services, our main difference is that we are forward-looking. The activities we specialise in are those which help clients plan to meet their personal and professional goals.Working Hours :Mon-FriSkills: IT Skills,Communication,Reliable,Attention to Detail,Reliable,Punctual,Customer Service,Eager,Passionate,Organised....Read more...
We're looking for an experienced Mechanical Fitter to join a prominent Manufacturing company located in Selby. This role offers an hourly rate of up to £18.81PH with a day shift schedule from Monday to Friday, 7am to 4pm.In addition to competitive pay, you'll receive a comprehensive benefits package, including a 10% pension contribution, life assurance, private medical insurance, and 25 days annual leave which increases with tenure plus BH.As a Mechanical Fitter you will be responsible for equipment maintenance, repair, and troubleshooting. Experience in a manufacturing settings is essential, along with familiarity with pumps, valves, compressors, and related machinery.Responsibilities of the Mechanical Fitter:-
Perform routine/preventative and reactive maintenance on all mechanical components of the plant safely and efficiently.
Respond promptly to plant breakdowns as needed.
Conduct regular inspections and maintenance in line with the plant's preventative maintenance system.
Ensure all work meets high-quality standards.
Adhere to all health and safety procedures, including permit-to-work protocols.
Assist in preparing and implementing RAMS required for each task.
Follow health and safety requirements outlined in training, policies, procedures, risk assessments, method statements, and safe systems of work.
Report any health and safety issues, accidents, or near misses to the line manager.
Participate in necessary training to maintain personal qualifications and competence.
Please apply directly for further information regarding this Mechanical Fitter position.....Read more...
Field Calibration Engineer
Harrogate
£28’000 - £32’000 (OTE 38'000+) + Calibration Work Door To Door + No Weekends + Holidays + Company Car/Van + Fuel Card + Personal Use + Variety Of Work + Training + ‘ Immediate Start’
Seeking job security and unrivalled variety of work? If so, this is a great chance to step into a Field Calibration Engineer role with a company who operates in a number of different environments working within a recession proof industry. Have the chance to boost your earnings and earn in excess of £38'000 a year.
You'll benefit from structured internal and external training and a supportive team environment. Develop and become a specialist within the calibration sector. Join a company who are owned my a massive organisation where you will have great stability and security for the long term.
Your Role As A Field Calibration Engineer Will Include:
Calibration a variety of equipment
Working within the Rail,Pharma & Manufacturing
Site Work - Field based
As A Field Calibration Engineer You Will Have:
Electro-mechanical skills
Full Clean Driving License
Happy To Travel
Keywords: electro-mechanical engineer, calibration engineer, Trainee field service Engineer,Field Service Engineer, Mobile Engineer, Field Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Amusements Engineer, Forklift Engineer, Technician, Workshop Engineer, Medical Engineer, Harrogate, Leeds, Pudsey,....Read more...
The role will encompass bricklaying and general building work including:
Working accurately from detailed specifications and drawings
Measuring and setting out work areas
Preparing materials
Laying bricks
Repairs and maintenance to existing structures
Careful demolition
Forming openings through brick structures
Underground drainage
Labouring duties and ad hoc duties as required
Applicants should be reliable and motivated to work within the construction industry. You should possess effective communication skills and be able to take instructions. Good timekeeping is essential as construction workers are on site early in the morning.
Please apply in writing with an up to date CV and covering letter.
Your application should clearly demonstrate your suitability for the role.
Personal data collected will be used for recruitment purposes only.Training:
Bricklayer Level 2 Apprenticeship Standard
Training Outcome:
Further progression may well be available in other areas within our sector, upon successful completion of this apprenticeship
Employer Description:From incorporation, Coniston have specialised in the conservation and restoration of heritage and listed buildings, and this remains a cornerstone of the business. Over recent years we have brought these skills to other sectors including health, education and commercial.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Physical fitness....Read more...
Assist in the creation and implementation of marketing campaigns.
Help manage social media accounts, including content creation and scheduling.
Support the production of marketing materials such as brochures, flyers, and newsletters.
Assist with organising and promoting events, trade shows, and webinars.
Monitor and report on marketing metrics and analytics
Provide administrative support to other departments as needed.
Maintain accurate records and databases, including customer contact lists and marketing materials.
Assist with the preparation of reports, presentations, and other documents.
Manage incoming and outgoing communications, including emails and phone calls.
Coordinate meetings, appointments, and travel arrangements for team members.
Perform general office duties such as filing, photocopying, and ordering supplies.
Training:The apprentice is expected to attend Craven College fortnightly on a Wednesday for the knowledge content of the course. The other 4 days (5 on one week), they are expected to be in the workplace.Training Outcome:Permanent employment within the department or positions in other departments are possible.Employer Description:Car and Commercial Vehicle finance broker. Sourcing the best lease deal on any new car or van. Specialists in business finance and personal contract hire.Working Hours :Monday- Friday, 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for Support Worker to join a adults supported living accommodation in Weymouth.
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
About the role:
You will be delivering high quality care to a female client with PMLD and Epilepsy.
Your daily role will include planning, preparing, and implementing activities and experiences that promote her independence. This role involves personal care, and for you to be Buccal Midazolam trained. Training provided by the agency.
Shift times:
Day shifts available:
07:30-14:30, 08:00-15:00, 14:30-21:30 or
15:00-21:00.
About You:
Minimum 6 months – 1 year supporting vulnerable adults with learning disabilities
Mandatory Training (provided by the agency)
Enhanced DBS Check
Patient and calm nature
Great communication
What’s on offer?
£12.21 - £16.03 per hour (PAYE or Umbrella)
Days, Nights and Weekend Shifts available
Full and part-time opportunities
Holiday pay
Weekly pay
Free training
Free parking
Easily accessible
Dedicated consultant to enhance your CV and interview prep
Opportunities to win agency worker of the month
For more information, please get in contact
Shane Huntley – Recruitment Consultant
0118 948 5555
shuntley@charecruitment.com....Read more...
Create all documents and work packs as necessary for the maintenance tasks requested
Liaise with other providers and aircraft operators to ensure all necessary maintenance data has been supplied and is sufficient to complete any requested maintenance
Maintain a good working knowledge of Microsoft Word & Excel as well as using the Internet to access various portals
Develop your customer services skills so you can act as a point of contact by phone and email for all technical services enquiries
Developing, implementing, maintaining and improving the efficiency of administrative services
Training:Business Administrator Level 3.
Live remote sessions every 2 weeks online with the training provider.Training Outcome:Once you have finished your apprenticeship, we would look to develop your skills and knowledge further in our Technical Services team. You could also look to progress to other parts of the business including planning and purchasing.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Monday to Friday, 40 hours per week, exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...